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					                                             RFP 27981-BE
                  Vendor Management Services Provider for Information Technology Services

                            Questions and Answers to first round based on questions
                                    received by 2:00PM on March 18, 2011

                     Please see the following Important Attachments posted on Vendornet:

Q&A Attachment 1 - Spend by Current Supplier and Spend by Job Title for 2010 - March 25, 2011 (see
Question 64)
Q&A Attachment 2 -Current Approved Supplier List - March 25, 2011 (see Question 73)


General Response to Participation as a Contractor on the New VMS Contract: Questions 1-15

Several firms that supply IT Services and PeopleSoft Services have asked if they must respond to this RFP to be
eligible as a Contractor to supply Contracted Personnel. Contractors that seek to only supply IT and/or
PeopleSoft Services should not respond to this RFP. The purpose of this RFP is to select a VMS Company to
provide complete program management and VMS technology.

         Current VMS Vendors
         If you are currently an approved Contractor with Contracted Personnel under the Comsys VMS contract,
         you do not need to respond to this RFP (27981-BE)in order to continue as a Contractor. This RFP
         requires the selected VMS Company to on board all existing Contractors and their Contracted Personnel
         if desired by the Contractor.

         Vendors Not on Current VMS Contract
         If your firm is not currently on the Comsys VMS contract, it will be the responsibility of the VMS
         Company to recruit Contractors to meet the State’s fluctuating, contingent IT workforce needs. The
         process and timetable to add new Contractors will be determined once a new VMS contract is awarded.

Questions 1-15:

    1.   I am trying to keep an eye out for the bid which pertains to IT services and just wanted to make sure I
         was not missing anything as this RFP appears to be for the VMS only. Please advise if a separate RFP will
         be coming out for the contract services piece

    2.   Can one submit a 2nd proposal for only the part of the RFS they would like to be contracted?

    3.   The company that I work for is a value added service provider and consultant for certain areas in the IT
         field. We would like to do business with the State of Wisconsin and other governmental entities within
         the state. Is there a contract that would more relevant to our strengths than this RFP? Would we be
         submitting our info to the winner of this contract?

    4.   Please explain the process and timetable for a vendor to get added to the list of IT service providers. Is
         there anything we need to do during this process of selecting the vendor manager?




RFP 27981-BE Questions and Answers for First Round March 25, 2011                                                     1
    5.   Are IT (contingent) Staffing Companies, currently approved on contract 15-92040-501, suppose to
         complete RFP 27981-BE in order to have an opportunity to continue providing IT Staffing services to the
         State of WI?

    6.   Is the State of Wisconsin, Bureau of Procurement, going to issue a separate RFP for Prime Vendors to
         provide contingent Information Technology (IT) Contracted Personnel ( IT staffing services)?

    7.   Since we are not a Vender Management company, but a Information Technology consulting firm.
         Where are the IT Consulting firms to bid on State Business?

    8.   There seems to be some confusion and I want to make sure I am correct in my understanding that the
         new VMS RFP 27981-BE is strictly for the firm that is going to be running the VMS and does not include
         any provisions for the actual prime contractors that operate inside the VMS. I appreciate your response
         and have a great day!

    9.   Is this strictly for vendor management? Is there any part of it the individual vendors should reply to?

    10. We received the attached document regarding a vendor management system request. Could you please
        provide the intent? Does this allow us to provide the details so we can be a part of the vendor group
        providing IT services to your department?

    11. I have a question to ask as I have been waiting for becoming an IT services suppliers for WI as we have
        missed an opportunity in 2006 and we have received a request for 27981-BE – Bid Title: Request for
        Proposal 27981-BE For Vendor Management Service Provider for Information Technology Services last
        Friday and wondering is it the same program for request for proposal for statewide IT services
        Suppliers.

    12. I just saw the RFP for the Vendor Management System. I was just wondering if there is any provision
        for small businesses like us to somehow participate in the process? We would be interested in
        subcontracting with any of the prime vendors for this contract in any away appropriate.

    13. Can VMS subcontract to bidders who were not shortlisted? What we mean is when a bidder did not
        score 490 of the total combined 650 points – in which case his proposal is ineligible for further
        consideration. Please reference section 3.0 subsection 3.3 Evaluation Criteria of the RFP.

    14. What is the process of sub-contracting to other vendors?

    15. Is it up to the awardee – VMS to determine what percentage of the contract is sub-contracted?




RFP 27981-BE Questions and Answers for First Round March 25, 2011                                                  2
                        Questions                                                   Answers

16. I understand that Comsys/Tapfin has been providing       16. The purpose is to select a company to provide
MSP services for the past few years for the State of WI      both the program management and the VMS
so is the objective of this RFP to select only the VMS       technology.
technology or MSP (program management) and VMS?
17. We would like to set up some time to have a              17. The current VMS contract is available on
look/review at previous VMS. I am asking if it is possible   VendorNet at
to have a look at previous awarded contracts.                http://vendornet.state.wi.us/vendornet/wais/bulldocs
                                                             /1812_21.PDF.
18. Regarding Question/Statement 4.9 – please describe       18. Currently there are three agencies that use the
the three timekeeping systems (name, type, version etc.)     same time system and it is a “home grown” system
that the VMS is required to interface with?                  developed by the State called PTA WEB. A CSV
                                                             template is used for the upload.

19. Is the current VMS (Fieldglass) contracted directly or   19. Fieldglass is contracted through the VMS
through the current MSP provider?                            Company.
20. Regarding question 6.4.1 – would you kindly clarify       20. Question 6.4.1 asks that you create a crosswalk
what is expected                                              that compares the job titles on the Cost Sheet with
                                                              the industry standard job titles you used.

                                                             As an example using the first Job Title: Program –
                                                             Analyst 1: In responding to 6.4.1 you need to create a
                                                             Crosswalk document showing what industry standard
                                                             job title you used when completing the Cost Sheet for
                                                             the Program – Analyst 1 Job Title. We have provided
                                                             on the second Tab of the Cost Sheet our current Job
                                                             Descriptions to assist you with your analysis. On the
                                                             Crosswalk document you must show your source of
                                                             this information. Examples of industry standards
                                                             could be from Gartner, Forrester or other industry
                                                             standards providing this information.

                                                             CAUTION: DO NOT ALTER THE COST SHEET. Appendix
                                                             A states “No changes of any kind may be made to this
                                                             spreadsheet. Any modifications will result in
                                                             disqualification of proposal.”

                                                             The crosswalk document is to be included as part of
                                                             your response to 6.4.1

21. What company is your incumbent VMS and why are           21. The current VMS Company is Comsys. The
you exploring a switch? We are happy to roll up our          contract is coming to an end; and therefore we are
sleeves and invest the time to do a thorough proposal,       conducting a new RFP process.
but it would be quite helpful to better understand the
State of Wisconsin’s current state and any challenges
which might have led to the need for an RFP. We look
forward to hearing from you.




  RFP 27981-BE Questions and Answers for First Round March 25, 2011                                                 3
                         Questions                                                   Answers
22. I am reaching out to you to ask for your                22. All companies are encouraged to participate in
confirmation that (Company name removed) can                this process if they feel they can meet the needs of the
participate in this RFP process.                            State of Wisconsin contained in RFP 27981-BE
23. Will the company awarded the contract for RFP           23. The VMS Company and/or a subsidiary may
27981-BE also provide contingent Information                submit its employees as possible candidates for the
Technology (IT) Contracted Personnel (IT staffing           Agency to consider.
services)?

24. Will this be a mandatory contract? That is, will all    24. Yes, this will be a mandatory contract.
State agencies be required to procure temporary IT
services through this contract?
25. Can the MSP place their own employees in                25. The VMS Company and/or a subsidiary may
positions? Can a subsidiary of the MSP place employees      submit their employees as possible candidates for the
in positions?                                               Agency to consider.
26. Does the State have a                                   26. The State is committed to doing business with
Minority/Small/Disadvantaged Business Commitment or         State certified Minority Business firms with a goal of
goal?                                                       5% of spend going to these firms. The State is also
                                                            interested in doing business with Women Owned and
                                                            Disabled Veterans’ owned firms. At this time the State
                                                            has not established goals for these two categories.
                                                            The volume of business placed through the VMS
                                                            Company with these types of Contractors is tracked
                                                            and reported.
27. Please describe the existing State agency               27. Currently there are three agencies that use the
timekeeping software with which we are to interface? If     same time system and it is a “home grown” system
possible, please list import/export file formats.           developed by the State called PTA WEB. A CSV
                                                            template is used for the upload.

28. Does the State of Wisconsin have a required             28. The State currently does not have an enterprise
standard for background checks, or does the State expect    standard as each agency may have unique needs. The
the MSP to propose a method producing background            VMS Company or the Contractor is required to
checks? If there is a standard, what is the fee?            perform the background check if requested by an
                                                            Agency. The State may negotiate a separate fee as
                                                            part of the contract and will develop Business Rules
                                                            which will govern how and when reference checks will
                                                            be completed.
29. Who is currently providing your VMS services and        29. Our current VMS Company is Comsys and the
what software is being used?                                software tool is Insite by Fieldglass.
30. Does the State expect the volume to remain              30. The State cannot commit on the dollar volume.
consistent with the volumes quoted in the RFP?
31. Does the State expect the volume of positions filled    31. The State cannot commit on the number of
to remain consistent with the volumes quoted in the         Contracted Personnel it will need in the future.
RFP?
32. The timeline ends with proposal due date. Is there a    32. The remainder of the timeline will depend on the
timeline for anticipated orals, award, etc?                 number of proposals received that have to be
                                                            reviewed and scored. We anticipate the Notice of
                                                            Intent to Award will be issued mid May 2011.




  RFP 27981-BE Questions and Answers for First Round March 25, 2011                                                4
                         Questions                                                  Answers
33. The awarded response will be made public. Do we          33. Please refer to DOA Form # 3027, Designation of
have the ability to redact information and confidential      Confidential and Proprietary Information. This was
prior to opening the response to the public? Does this       included in posting on VendorNet as Required Forms
include business partners, agents?
34. The requirement is that Internet Explorer, Netscape,     34. Yes
and Firefox Internet browsers are the only required
software. Is it also required that the application must be
accessible via each of these browsers?
35. In what database or format is the existing historical    35. All current program data is housed in the
data that is to be converted?                                Fieldglass database and can be downloaded into XLS,
                                                             CSV, PDF or RTF formats.

36. The requirement is that the interfaces must be           36. Yes
tested and error free two weeks prior to date of the
project implementation. Please confirm that project
implementation means the Go Live Date.
37. The requirement is that training must occur two          37. Yes.
weeks in advance of project implementation. Please
confirm that project implementation means the Go Live
Date.
38. The requirement indicates hiring managers may            38. Yes
want to see the ‘referrals’ ranked. Does ‘referral’ mean
the proposed candidates?
39. Are references required with each candidate              39. Yes, references are required. The proposed
submittal? If so, is there a minimum number of               candidate may need several references to support the
references required?                                         experience and skill requirements listed on the RFS if
                                                             these were obtained during several engagements with
                                                             different firms.
40. Is the contract administrator and contract manager       40. Yes
the same role?
41. The requirement is to describe how the system            41. Timesheets are presently adjusted using
tracks changes orders or changes made by approvers. Is       debit/credit memos. Currently change orders typically
this specific to changes made to a person’s approved         include increases in amounts on purchase orders,
timesheet?                                                   changes in the hiring manager assignment list because
                                                             of transfer or retirement and changes in accounting
                                                             codes.
42. The report is run bi-weekly every invoice cycle.         42. Agencies are invoiced/billed bi-weekly.
Does this infer that the agencies are to be invoiced bi-
weekly? Please clarify.
43. What are the drivers for the going out to bid at this    43. See answer 21.
time?
44. What are the top three improvements you would            44. The State’s objectives and requirements are
like to see as an outcome of this RFP process?               contained within RFP 27981-BE
45. What percent of your $40 million spend is payrolled      45. No available data.
workers versus workers recruited by contractors?
46. What percent of your $40 million spend is                46. No available data
independent contractors (1099s)?
47. Does the state feel there are a substantial number       47. No available data. We have identified that the
of current Independent Contractors that are not correctly    issue of independent contractor status is gaining
classified?                                                  attention in the industry.


  RFP 27981-BE Questions and Answers for First Round March 25, 2011                                                5
                      Questions                                                       Answers
48. What is the average length of assignment for                48. We presently lack data to answer these questions.
contractors?                                                    We will attempt to answer these questions in Q&A
                                                                Round 2.
49. Are your current Managed Service Program (MSP)              49. The current VMS Company is eligible to submit a
and Vendor Management System (VMS) providers                    proposal.
eligible to bid on this opportunity?
50. Are the current suppliers meeting the SLA’s                 50. The SLAs contained in Appendix B vary
contained in Appendix B? If not, please share which             significantly from current SLAs. Therefore, we have no
metrics have been most challenging to achieve.                  basis to compare Appendix B metrics to current
                                                                supplier performance.
51. For the mandatory reporting elements and                    51. All current reporting requirements are being met.
timeframes shared in Appendix C, are there specific
items that are not being met by the current providers? If
yes, please provide any detail available regarding the
challenges in meeting these items.
52. Is there any other specific motivation for the State        52. The current contract is ending. The State’s
of WI to evaluate alternate solutions in addition to the        objectives and requirements are contained within RFP
Cost analysis the state is performing on each of the job        27981-BE.
descriptions currently utilized by the state?
53. Section 1.2.3 Needs, states “This RFP seeks to              53. The State’s objectives and requirements are
leverage the State’s purchasing volume and streamline           contained within RFP 27981-BE
business processes to reduce costs and increase the
overall quality and speed of contingent Contracted
Personnel placements while also improving statewide
reporting and control capabilities.” We have identified
elsewhere in the RFP some of the methods you currently
use to determine quality of the contracted personnel,
but we realize there may be other elements used to
determine quality that has not been shared. Please
share any information available regarding the state’s
current method for measuring overall quality and how it
relates to or is weighted against the other drivers, such
as cost reduction, speed of delivery, visibility and control.
54. How will hiring managers and other state employees          54. Hiring managers and others will interface through
interface with the selected technology?                         the Internet using web-browsers to get to the
                                                                proposed system. The requirement is that Internet
                                                                Explorer, Netscape, and Firefox Internet browsers are
                                                                the only required software.
55. What type of software is the state using for time-          55. Currently there are three agencies that use the
keeping? Are additional details regarding various agency        same time system and it is a “home grown” system
interfacing needs available?                                    developed by the State called PTA WEB. A CSV
                                                                template is used for the upload.

56. Would you like the technology solution to                   56. The RFP does not contain this requirement.
communicate with a current (company name deleted)
database or application? For example, transferring
information to SAP, PeopleSoft, Quadrem, Baan, etc.
57. What systems do you currently utilize to track              57. Insite by Fieldglass.
contingent labor?



  RFP 27981-BE Questions and Answers for First Round March 25, 2011                                                  6
                       Questions                                                       Answers
58. How many contractors are recruiting for the state         58. There are currently 59 Contractors. The RFP does
today and how are you looking to change that through          not set a specification for the number of Contractors
this RFP?                                                     to be used.
59. Please describe your Tiering structure with your          59. The RFP does not specify a “Tiering structure.”
contractors.                                                  Please re-ask with a definition of “Tiering structure” in
                                                              Q&A Round 2.
60. We have the following questions regarding
document 16050_1 tab Cost Proposal With Job Titles:
      60.1 Is it expected that the MSP cost and VMS
                                                              60.1 Yes. Please see Mandatory Requirement 4.10.
      cost will be combined into the same percentage?
                                                              Also please see Section 8.1 General instructions on
      Is the State asking the vendor to combine the           preparing cost proposals.
      technology and program management fee into
      one percentage?

        60.2 Can we modify the template to provide            60.2 No. Appendix A states “No changes of any kind
        more details? (Potential clients often tell us they   may be made to this spreadsheet. Any modifications
        feel more informed when we break out the VMS          will result in disqualification of proposal”.
        fee percentage from the MSP fee.)

        60.3 You ask for proposed maximum hourly              60.3 The State pays only the Bill Rate to the VMS
        rates. Are we to include the MSP and VMS Fees         Company. The VMS Company deducts its VMS Fee
        in that rate, include only MSP fees, or include no    from the Bill Rate paid by the State.
        fees? Is the State asking the vendor to combine
        the technology and program management fee
        into one percentage?

61. Appendix B indicates that the State of Wisconsin          61. We presently lack data to answer these questions.
issued 753 RFSs and selected 687 personnel for those          We will attempt to answer these questions in Q&A
services. But it also indicates that in Dec 2010, the State   Round 2.
was invoiced for work by 384 contracted personnel. This
would indicate that many of the 753 assignments were
short-term. What is the average assignment duration for
work issued in the VMS? What percentage of the total
assignments were for 6 months or less? What
percentage were 2 weeks or less?




  RFP 27981-BE Questions and Answers for First Round March 25, 2011                                                   7
                        Questions                                                     Answers
62.1 Appendix B and RFP Section 4.9 indicate that there        62.1 Currently there are three agencies that use the
are current interfaces built to upload contracted              same time system and it is a “home grown” system
personnel timesheets to three State Agencies. What             developed by the State called PTA WEB. A CSV
software platform(s) do those agencies’ timesheet              template is used for the upload.
systems use and what is the required method of
integration? (e.g., XML feed, CSV template upload)

 62.2 What about other agencies not indicated here –           62.2 The remaining agencies use the current VMS
do they use the current VMS tool’s timesheet module as         tool’s timesheet module.
the system of record for all contracted personnel time?

63. Appendix B indicates that the State of Wisconsin           63. We don’t currently track engagements by dollar
was billed $39 million under the current contract in           threshold.
calendar year 2010. What percentage of that spend was
for assignments with a dollar value under $25,000?

64. Appendix B indicates that 985 unique purchase              64. Please see Q&A Attachment 1 - Spend by Current
orders were issued during calendar year 2010. Will you         Supplier and Spend by Job Title for 2010 - March 25,
provide the breakdown of these awards by vendor and            2011 for a breakdown by vendor. Note there are 2
labor category?                                                tabs on this worksheet.

65. RFP Section 4.13 indicates that staff including the        65. The State will not provide space. The VMS
contract manager must be located in the Madison area.          Company’s costs must be included in the VMS fee.
Is the intent for the State to provide on-site space for the
VMS staff? Our experience indicates that an on-site
team is helpful to establish a good working relationship
between VMS and client personnel.

66. RFP Section 6.2.7 asks how our system facilitates          66. We don’t currently track length of engagement or
solicitation of contracted personnel for short-term            dollar threshold. We will attempt to answer the
projects (less than 12 months) or under $500,000. What         question on length of engagement in Q&A Round 2.
percentage of the total awards are for short-term              .
assignments. What percentage of the total awards are
for under $500,000?

67. What procurement system(s) does the State of               67. The State of Wisconsin does not have a
Wisconsin use?                                                 procurement system.

68. What financial system(s) does the State of                 68. WISMART.
Wisconsin use?




  RFP 27981-BE Questions and Answers for First Round March 25, 2011                                                   8
                        Questions                                                  Answers
69. Are there existing integration points between the       69. The State of Wisconsin does not request interfaces
VMS software and these systems?                             with any system other than the PTA Web system for
                                                            timesheet uploads using CSV.
70. What is the current % of spend with MBEs?               70. 12.5% of calendar year 2010 went to Wisconsin
                                                            certified MBEs.

71. What percentage of the total spend is for awards        71. 1.8% of calendar year 2010 spend is for awards
directly to the incumbent VMS Provider?                     directly to the incumbent VMS Provider.

72. What is the current VMS software used by the State      72. The current software tool is Insite by Fieldglass.
of Wisconsin and is there a preference to remain with       The RFP is designed to evaluate the functionality of all
this tool?                                                  proposed tools. All proposed tools will be evaluated on
                                                            an equal basis
73. Will you provide a list of the current vendors under    73. Yes. Please see Q&A Attachment 2 - Current
the VMS?                                                    Approved Supplier List - March 25, 2011




  RFP 27981-BE Questions and Answers for First Round March 25, 2011                                                9

				
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