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					                                       Art Director / Interactive Designer
                                       Tampa, Florida



rank@rankfowler.com                    727.237.1426
www.rankfowler.com


Tampa based designer seeking opportunities of enlightment and enrichment.
I have over fifteen years in the industry with experience working in an agency
environment as well as a corporate environment.
I am creative, honest, hardworking, dedicated professional, with strong design
and layout skills. I have expertise in idea origination, presentation, production, ad
layout, design, and typography. With experience in, print, television, web, prepress,
production, photography, and web design.

HCP & Associates, Inc. Tampa. FL — http://www.hcpassociates.com
Design Manager / Senior Designer — June 2009 — Present
Art direction, design, and development of web sites, print collateral, tradeshow
material, campaign development, advertising, and branding.
Clients included: PSCU Financial, USF Federal Credit Union, Sheraton Sand Key
Resort, DENTCO, SUNZ Insurance, Nasatka Security, Troutman Sanders Strategies,
You Impact, Adsil/Microguard, APEX fabrication, Tampa Bay Federal Credit Union,
Camp Boggy Creek, Virginia Alternative & Renewable Energy Organization,
Elite Solar.

Quest Corporation of America, Inc. Tampa. FL — http://www.qcausa.com
Creative Director — March 2006 — April 2009
Creative direction, design, development, and implementation of campaigns, web sites,
and other print collateral.
Clients included: Tampa International Airport, Jacksonville Transportation Authority,
FDOT, URS Corp., Tallahassee Regional Airport, City of Tallahassee, Tampa
Hillsborough Expressway Authority, Tampa Bay Water, City of Doral, Charlotte
County

WellCare Healthplans, Inc. Tampa. FL — http://www.wellcare.com
Senior Designer / Print Production Manager — July 2004 — April 2006
Design, development and print production of print collateral. Included; eight product
lines, nationwide coordination, and a ten million dollar print budget.
Clients included: WellCare Corp., WellCare of Florida, WellCare of NY, WellCare of
Connecticut, Harmony Health Plans.

Marketing Directory Service, Inc. Tampa. FL — http://www.marketingdirsvc.com
Senior Designer — March 1997 — February 2004
Design, and development of advertising and print collateral.
Clients included: Pinch-A-Penny, Money Tree, Consumer Credit Counseling Service.

Godfrey Design & Advertising Tampa. FL — http://www.godfrey.com
Graphic Designer — March 2003 — December 2003
Design, and development of advertising and print collateral.
Clients included: 701 Brickel, Bank of America Plaza, Carlton Arms Properties,
Colonial Properties, FishHawk Ranch.

Media General/SunCoast News Tampa. FL — http://www.suncoastnews.com
Graphic Designer / Paste-Up Artist — March 1996 — February 1997
Design, and paste-up of advertising for seven local newspapers.
Tampa Technical Institute, Tampa FL
Associate of Science Degree
Commercial Art — GPA: 4.0
September 1995 — June 1996
The Art Institute of Ft. Lauderdale
Pursued A.S. in Visual Communications — GPA: 3.9
June 1995 — August 1995
Merit Scholarship / National Deans List
International Correspondence Schools, Scranton, Pa.
Diploma in Fine Art
January -1992 — June 1994
Marchman Vocational Center, New Port Richey, Fl.
Course of study; Commercial Art
August 1990 — June 1991
Continuing Education
PHCC; Marketing for small business
Kelsey Group Convention on Internet Advertising
Taz Tally Seminar on “Desktop to Print”; “Scanning & Photoshop” & “Web Page
Graphics”


UNITED STATES MARINE CORPS
June 1991 — June 1995
Awarded: Navy Marine Corps Achievement Medal; Good Conduct Medal;
Certificate of Commendation

2007 Silver Addy             2007 APTA ADWheel Award (2007 AirJTA Brochure)
2008 Silver Addy             2008 FTBA Award ( JTA BOB Video)
2009 Gold Addy               2008 EPA Region 4 Award (2008 Water Quality Report)
                             2009 FTBA Award ( JTA Annual Report)


To see examples of my work please visit my portfolio web site at:
http://www.rankfowler.com


References are available on request.
http://www.sheratonsandkey.com
http://www.sheratonsandkey.com/meetings
technologies: php, html, javascript, jquery, css
responsibilities: design, develop, maintain
http://www.mymicroguard.com
technologies: html, javascript, jquery, css
responsibilities: design, develop, maintain
http://www.youimpact.com
technologies: wordpress, asp (outside developer)
responsibilities: design, develop
http://www.dentco.com
technologies: html, javascript, jquery, css
responsibilities: design, develop, maintain
http://www.sunzinsurance.com
technologies: html, javascript, jquery, css
responsibilities: design, develop, maintain
http://www.apexfab.com
technologies: html, javascript, jquery, css
responsibilities: design, develop, maintain


http://www.easynotices.com
http://www.hagan2010.com
http://www.thrive-hr.com
http://www.tricorepcm.com
                                                                                                                                                                                                                                                                                                                                                                                                     James Gibson                     d. 386-274-1382 ext116
                                                                                                                                                                                                                                                                                                                                                                                                     President                                 c. 386-569-1758
                                                                                                                                               Corporate Headquarters
                                                                                                                                                                                                                                                                                                                                                                                                                                          e. jgibson@adsil.com
                                                                                                                                               1901 Mason Ave, Suite 101
                                                                                                                                               Daytona Beach, FL 32117                                                                                                                                                                                                                                                                        w. www.adsil.com
                                                                                                                                               Toll Free: 800-549-2539
                                                                                                                                               Phone: 386-274-1382
                                                                                                                                               Fax: 386-274-1798
                                                                                                                                               Web: www.adsil.com                                                                                                                                                                                                                                    1901 Mason Ave, Suite 101
Company Profile                                                                                                                                                                                                   (Revision 09/09)
                                                                                                                                                                                                                                                                                                                                                                                                     Daytona Beach, FL 32117
History: Adsil’s coatings and surface treatments have their origins in NASA research. Dr. John B. Schutt, a theoretical chem-
ist and former head of coatings for NASA, developed inorganic coatings for rockets and space vehicles to control corrosion
caused by extreme UV radiation and rocket exhaust gases. These coatings also were required to withstand high temperature                                                                              Corporate Headquarters
                                                                                                                                                                                                                                                                                                                                                                                                     p. 386-274-1382 | 800-549-2539
fluctuations. Dr. Schutt’s work led him into further research about silicate molecules and zinc filled potassium silicates, a                                                                         1901 Mason Ave, Suite 101
chemical combination which was then successfully tested on the Golden Gate Bridge (San Francisco, 1975) and the internal                                                                              Daytona Beach, FL 32117
structure of the Statue of Liberty (New York, 1985).                     Anti-Graffiti
                                                                                                                                                                                                      Toll Free: 800.549.2539
Following his retirement from NASA in 1991, Dr. Schutt began additional work on developing a range of pre-ceramic, clear                                                                              Phone: 386.274.1382
coatings that cure at ambient temperatures. These coatings were hybrids of his previous work, resulting in the next genera-                                                                           Fax: 386.274.1798
tion of inorganic, siloxane coatings. Dr. Schutt was inducted into the NASA Inventor’s Hall of Fame in 1995.                                                                                          www.adsil.com

Dr. Schutt is now the Senior Chemist for Adsil. The aforementioned work forms the basis of the company’s domestic &
international patents. Additional research is ongoing and further patents are pending.
                                                                                               Anti-Graffiti Non-Sacrificial Treatment Extreme
Company Overview: Adsil manufactures patented, clear, inorganic, siloxane coatings that protect a wide array of different
                                                                                                                                                                                                                                                                                           TS-19 (Rev. 04/07)


                                                                                               Performance Treatments
surfaces. Adsil’s inorganic coatings are designed to help extend the life expectancy of equipment and property while lower-
ing maintenance and energy costs. Adsil is setting a new standard of excellence in the field of high-performance product
finishes.                                                         MicroGuard® AD00 Anti-Graffiti Clear Surface Treatment provides a non-sacrificial                                                                                                                      Corporate Headquarters
                                                                                               barrier of protection for many bare or previously painted surfaces where graffiti tagging                                                                                 1901 Mason Ave, Suite 101
The specific markets that Adsil serves include the industrial maintenance & commercial building industry, residential housing                                                                                                                                            Daytona Beach, FL 32117
                                                                   is a problem. The hydro-phobic, naturally repelling properties of this inorganic clear
                                                                    clear coatings for non-ferrous metal corrosion protection; HVAC
and select O.E.M. product finishes. Adsil manufactures protectivetreatment prevents graffiti from attaching firmly to the surface, thus, graffiti becomes
                                                                                                                                                                                                                                                                         Toll Free: 800.549.2539
                                                                   easier to remove. Aerosol on HVAC/R equipment; for
for mold & mildew mitigation on numerous interior or exterior surfaces; for energy savingspaint, permanent marker, ink, etc; can be removed using
                                                                                                                                                                                                                                                                         Phone: 386.274.1382
producing a stain-resistant, wet-look seal coat on concrete or decorative stone; for sealing grout and hard tile surfaces
                                                                   commercial graffiti removers without damaging the clear treatment.                                                                                                                                    Fax: 386.274.1798
against staining, mildew growth and burnishing, and so much more.                                                                                                                                                                                                        www.adsil.com
                                                                                               MicroGuard® AD00 is also an ideal clear treatment for rejuvenating oxidized and faded
Product & Services Overview: In the competitive market of coating technologies and surface cleaners, Adsil sets “signa-
                                                                  paint finishes. OEM powder coated metal siding or roofing panels, metal doors, HVAC
ture standards” for preserving, prolonging and protecting valuable assets. Adsil’s patented technology, covering inorganic
                                                                   none of our competitor’s coatings can new appearance and protected from further film
protective coatings and treatments has “raised-the-bar” to a levelCabinetry, etc; can be restored to likematch.
                                                                                                                                          Extreme Performance UV
                                                                                               erosion and deterioration for years to come. This clear treatment is non-yellowing, Coating                                                                     System                                                                                                           TS-19 (Rev. 04/07)

To date, Adsil has been awarded three (3) patents, based on the formulae optimization of the work accomplished by Dr. John
                                                                     and acid rain resistant.
B. Schutt, building on his decades-long research. Five (5) additional patents are pending. The company currently manufac-                                             For HVAC/R Equipment
                                                                     Primary benefits include:
tures and distributes a full line of clear, inorganic coatings stemming from these composition of matter and process patents, Cash Savings to Your Bottom Line by preserving, prolonging and protecting your HVAC/R
                                                                                                                  Post Significant                                                                                                                                                                                                                                   Corporate Headquarters
under the trademark brand names of Microsil™, MicroGuard®, and MicroKleenTM.                                      Unit with MicroGuard® AD35 Protective Treatment.
                                                                     • Surfaces are protected from graffiti tagging                                                                                                                                                                                                                                                  1901 Mason Ave, Suite 101
                                                                                                                                                                                                                                                                                                                                                                     Daytona Beach, FL 32117
                                                                  • Graffiti mitigation costs are significantly which cure at
These brand names describe our patented family of inert, inorganic, oligomeric, reacted siloxane products,lowered
ambient temperature. These cross-link cured deposits produce a glass-like film that creates an ultra-thin, micron-depth
                                                                                                                                                           Corrosion Protection
                                                                                                                 FIELD TESTED & LAB PROVEN - Guaranteed Systems Performance                                                                                                                                                                                          Toll Free: 800.549.2539
                                                                  • Treatment remains crystal clear; to non-ferrous
layering of inorganic crystals, which forms an homogenous inter-linking network that chemically bonds non-yellowing metals                                                                                                                                                                                                                                           Phone: 386.274.1382
and other surfaces.
                                                                                                                 This patented, ‘Extreme Performance Treatment’ extends the life of your equipment and                                                                                                                                                               Fax: 386.274.1798
                                                                  • Brightens & rejuvenates faded paint                                    saves energy, translating directly to a rapid rate of return on your original installation                                                                                                                                www.adsil.com
Adsil Technology Summary:                                                                                                                  investment. We Guarantee It!
                                                                                               • Extends the useful life of many painted surfaces
   Patent #5.929,159 (granted on 07/27/99)                                                                                                                            Preserve: MicroGuard® Treatments are inorganic, cross-link cured, glasslike surface
   Patent #6,432,191 (granted on 05/13/02)                                                                                                                            treatments that chemically bond to non-ferrous Microguard Corrosion Protection Technology
                                                                                                                                                                                                                                 metal surfaces, which ensures
   Patent #6,451,382 (granted on 09/17/02)                                                                                                                            maximum corrosion protection of your valuable asset. The cost of monetary losses from
                                                                                                                                                                                                                                For cabinetry, due Performance Treatment
                                                                                                                                                                      environmental damage to unprotected fins, coils, fans and Extreme to corrosive
                                                                                                                                                                                                                                                                                                                                                           TS-23 (Rev. 04/07)


                                                                                                                                                                      exposures, can be significant.                            MicroGuard® products are derived from patented technology, which represents a
                                                                                                                                                                                                                                major shift in the chemistry of surface protection. When cured at ambient temperature,
                                                                                                                                                                      Prolong: MicroGuard® Treatments help prolong the life of your HVAC/R unit past its                                                                                      Corporate Headquarters
                                                                                                                                                                                                                                MicroGuard® and capital a water-clear, non-yellowing, glass-like film, which adheres
                                                                                                                                                                      normal life expectancy and thereby extends the replacement cyclefinishes formbudget                                                                                     1901 Mason Ave, Suite 101
                                                                                                                                                                                                                                by both that replacement capital,
                                                                                                                                                                      outlay. By extending the life of the unit, you will have the use of Covalent and London Force Adhesion bonding to numerous substrates,                                  Daytona Beach, FL 32117
                                                                                                                                                                                                                                                                                        Anti-Skid
                                                                                                                                                                                                                                thereby replacing the old surface with a new and extremely durable layer of protection.
                                                                                                                                                                      plus interest, for additional years. This deferred capital expense drops directly to the
         Anti-Graffiti      Corrosion Protection   Tile Surface Sealer
                                                                                                                                                                                                                                                                                                                                              Toll Free: 800.549.2539
                                                                                                                                                                      bottom line!                                              This newly installed surface treatment provides the following important benefits:
                                                                                                                                                                                                                                                                                                                                              Phone: 386.274.1382
                                                                                                                                                                                                                                                                                                                                              Fax: 386.274.1798
                                                                                                                                                                                                                                Tile, Terrazzo & Concrete also
                                                                                                                                                                      Protect: MicroGuard® Treatments, while protecting the surface against corrosion, Flooring Surfaces
              HVAC       Concrete Surface Sealer             Anti-Skid

                                                                                                                                                                                                                                                                                                                                              www.adsil.com
                                                                                                                                                                                                                                             cleaning maintenance
                                                                                                                                                                                                                                • Reducesalso enhances surfacecosts
                                                                                                                                                                      provide other additional benefits. This ‘glass-like’ treatment
                                                                                                                                                                                                                                • Eliminates coil cleaners that cleaners
                                                                                                                                                                      performance by keeping the unit clean without requiring corrosivethe need for harshcan
                                                                                                                                                                                                                                • No more support the growth of
                                                                                                                                                                      compromise coil integrity. Furthermore, MicroGuard® will not waxing, stripping & buffing
                                                                                                                                                                      mold on the evaporator & condenser coils, thereby improving indoor will quality (IAQ). mold growth MicroGripTM Anti-Skid Floor System
                                                                                                                                                                                                                                • Inorganic film air not support As
                                                                                                                                                                                                                                • Provides unparalleled abrasion resistance
                                                                                                                                                                      a bonus to maintaining a clean coil, that is also free from corrosion, is improved energy
                                                                                                                                                                      efficiency; averaging up to 15% reduction of energy consumption over the life of the                      The MicroGuard®/MicroGripTM Anti-Skid Floor System is designed to reduce the
                                                                                                                                                                                                                                HVAC/R Equipment
                                                                                                                                                                      unit.                                                                                                     potential for slipping hazards in:
                                                                                                                                                                                                                                • Treatment does not support mold growth
                                                   Anti-Graffiti            Corrosion Protection         Tile Surface Sealer                                                                                                    • Saves energy receive all these
                                                                                                                                                                      Summary: Preserve, Prolong & Protect your HVAC/R asset and over the life of the unit                      • Commercial Kitchens
                                                                                                                                                                      features in one product:                                  • Arrests oxidation & corrosion                 • Food Service Lines
                                                        HVAC             Concrete Surface Sealer                  Anti-Skid
                                                                                                                                                                                                                                • Helps extend the useful life of the unit      • Automotive Repair Bays
                                                                                                                                                                      • Extreme Corrosion Protection (ASTM B117 – 6,000+ hours) cleaning & maintenance costs
                                                                                                                                                                                                                                • Reduces                                       • Handicap Ramps
                                                                                                                                                                                                                                                                                • Public
                                                                                                                                                                      • Mitigate Mold Growth (ASTM G21 – zero growth) Non-ferrous Metal – Decorative & Functional Walkways & Stairs
                                                                                                                                                                                                                                                                                • And Many More Places
                                                                                                                                                                                                                                  Positively arrests
                                                                                                                                                                      • Compelling Energy Savings (EPA & other 3rd party•energy studies) corrosion & tarnishing
                                                                                                                                                                                                                                • Provides a beautiful gloss luster             MicroGuard®/MicroGripTM outperforms other competitive anti-skid floor systems, is
                                                                                                                                                                      • Extended Unit Life Extension (defer capital expenditures)
                                                                                                                                                                                                                                • Non-yellowing, UV resistant clear             competitively priced and may be applied to many rigid floor surfaces in commercial,
                                                                                                                                                                      • Coil is Easier to Clean (hydrophobic film repels debris)• Eliminates need to polish due to tarnishing industrial or residential environments
                                                                                                                                                                                                                                • Reduces cleaning & maintenance costs          MicroGripTM Anti-Skid Media, combined with MicroGuard® clear siloxane floor
                                                                                                                                                                                                                                                           Painted Surfaces                                  treatments, deliver increased traction, chemical and abrasion resistance properties to
                                                                                                                               Anti-Graffiti       Corrosion Protection         Tile Surface Sealer
                                                                                                                                                                                                                                                           • Exceptional non-sacrificial graffiti protection concrete, hard tile, terrazzo and quarry tile floors. This system will not support mold
                                                                                                                                                                                                                                                           • Rejuvenates oxidized & faded paint              growth and is easier to clean and maintain. Because the system is clear, it maintains
                                                                                                                                    HVAC        Concrete Surface Sealer                  Anti-Skid
                                                                                                                                                                                                                                                           • Treatment does not support mold growth floor color without sacrificing traction properties.
                                                                                                                                                                                                                                                           • Helps maintain surface cleanliness              Adsil’s patented clear siloxane treatments extend the performance life of the surface,
                                                                                                                                                                                                                                                           • Excellent chemical resistance                   while also reducing cleaning & maintenance costs. This Anti-Skid system is easy to
                                                                                                                                                                                                                                                                                                        install and accommodates busy operating
                                                                                                                                                                                                                                                           MicroKleen products are used to prepare & condition surfaces preliminary to the or construction schedules.
                                                                                                                                                                                                                                                           installation of MicroGuard® Treatments and •also for post maintenance cleaning of
                                                                                                                                                                                                                                                                                                          Reduces Slip & Fall Risks
                                                                                                                                                                                                                                                           these surfaces once protective treated. MicroKleenTM cleaners are safe & economical
                                                                                                                                                                                                                                                                                                        • Excellent Abrasion Resistance
                                                                                                                                                                                                                                                           to use, when compared to many other competitive cleaning products.
                                                                                                                                                                                                                                                                                                        • Easy to Clean & Maintain
                                                                                                                                                                                                                                                                                                                                      • Maintains Floor Color
                                                                                                                                                                                                                                                                                                                                      • Highly Resistant to Chemicals
                                                                                                                                                                                                                                                                                                                                      • Impervious to Standing Water
                                                                                                                                                                                                                 Anti-Graffiti          Corrosion Protection         Tile Surface Sealer




                                                                                                                                                                                                                      HVAC           Concrete Surface Sealer                  Anti-Skid




                                                                                                                                                                                                                                                                                               Anti-Graffiti       Corrosion Protection        Tile Surface Sealer




                                                                                                                                                                                                                                                                                                    HVAC        Concrete Surface Sealer                 Anti-Skid
                            Wednesday, July 29, 2009
                  7:30 – 9:30 p.m. Doors open at 7:00

                                         The Florida Aquarium

                        Available through The Florida
 La Boheme        Aquarium Web site and ticket office.
                       Open seating (lower level). All seats $35.00. Proceeds
 La Traviata         benefit The Florida Aquarium and The Tampa Bay Opera.
                                   Both are 501(c)(3) non-profit organizations.
 Madame Butterfly
 Phantom of            Famous arias and opera scenes
 the Opera               by classically trained singers.
 and many more.
                    Beginning at 6:30 until showtime
                                  and at intermission.




                                                  design donated by:




                                                                                                                                                                 Benefits of our Online DUI Impact Program                                                               Who We Serve
                                                                                                                                                                  •   The “First National Victim Impact Program”                                                         •   Judges
                                                                                                                                                                  •   No cost incurred by local/state municipalities; cost                                               •   Probation offices and officers
                                                                                                                                                                      covered byv DUI offender’s                                                                         •   Offenders
                                                                                                                                                                  •   We are a green program relieving the need for paper                                                •   Our communities
                                                                                             YouImpact. creates and delivers information and educational
                                                                                                                                                                      unless required for your files
                                                                                             programs, which reduce destructive driving decisions.
                                                                                                                                                                  •   Accessible to anyone online
                                                                                                                                                                  •   Fosters community volunteerism

                                                                                             Who we are                                                           •
                                                                                                                                                                  •
                                                                                                                                                                      Promotes educational tools for change in behavior
                                                                                                                                                                      Provides an online community to encourage support




“The strongest priciple
                                                                                             You Impact, LLC. is a Florida corporation dedicated to               •   May be used as a stand-alone program or in
                                                                                             creating online educational programs that inspire personal               conjunction with a live victim impact program
                                                                                                                                                                  •   Fits perfectly into diversionary programming
                                                                                             responsibility through the true stories of individuals whos lives    •   Multi-media follow-up program, Changed by Choice,




of growth lies in human
                                                                                             have been impacted. Our company was founded in order to                  available as part of DUI Impact Program
                                                                                             provide a national platform for online programming and                   or as a paid for compliment to existing live victim
                                                                                                                                                                      impact / awareness programs
                                                                                             services, being made available for the first time.




choice.”
                                                                                             Our first online YouImpact program, DUI Impact, was created
                                                                                             to raise awareness and inspire personal change by bringing          Course Specifics
                                                                                             to life, the stories of real people impacted by destructive          •   The offenders pay for the program as part of their
                                                                                             driving decisions. Our program takes the concept of live                 sentence requirements.
George Eliot                                                                                 victim impact panels and makes them available to a wider             •
                                                                                                                                                                  •
                                                                                                                                                                      Payment is made online.
                                                                                                                                                                      Course Time: Approximately 3 hours
                                                                                             audience, to maximize impact.                                        •   Course Content: A series of 11 stories, presented by real offenders and victims of DUI, followed
                                                                                                                                                                                                                                                                         Anna Redgate - Founder
                                                                                                                                                                      by a series of multiple choice questions and written exercises.
                                                                                                                                                                  •   Completion of program requires a score of 100%. Offender is provided the opportunity to correct
                                                                                                                                                                                                                                                                         2300 SW College Road
                                                                                                                                                                      any wrong answers before moving forward in the program.                                            Ocala, FL 34471
                                                                                                                                                                  •   Upon successful completion of the DUI Impact Program, the offender and their Probation Officer     p. 800.509.2710


                                                               “What lies behind us
                                                                                             We invite you to visit our website at YouImpact.com.                     and / or the Clerk of Court will receive a Certificate of Completion via email.                    f. 866.691.3661
                                                                                             Feel free also to contact Anna directly, as she looks                                                                                                                       c. 352.207.1911
                                                                                             forward to sharing more about our DUI Impact Program.                                                                                                                       anna@youimpact.com



                                                                and what lies before
                                                                                                                                                                                                                                                                         www.youimpact.com




                                                                 us are tiny matters
                                                              to what lies within us.”
                                                                                  Ralph Waldo Emerson


                                                                                                                                                         “Be faithful in small
                                                                                                                                                           things because it
                                                                                                                                                              is in them that
                                                                                                                                                         your strength lies.”
                                                                                                                                                                                                                                 Mother Teresa
                                                                                                                                                                             You can be at the top of your
                                                                                                                                                                                                                                                                                                                           Even if you missed us at
                                                                                                                                                                             GAME!
                                                                                                                                                                                                                                                                                                                           NAPEO
                                                                                                                                                                                                                                                                                                                            You can still be a part of the game!
                                                                                                                                                                                                                                                                                                                            Insurance needs come in di erent patterns, unique to each individual
                                                                                                                                                                                                                                                                                                                            company. At SUNZ Insurance, we work hard to “keep you in the game”
                                                                                                                                                                             After you earn your STRIPES...                                                                                                                 everyday by providing custom solutions that meet the needs of our PEO and
                                                                                                                                                                                                                                                                                                                            sta ng clients.
                                                                                                                                                                             Insurance needs come in di erent patterns, unique to
                                                                                                                                                                             each individual company. At SUNZ Insurance, we work                                                                                            Our exibility in structuring our policies allows you to maximize your cash
                                                                                                                                                                             hard to “earn our stripes” everyday by providing custom                                                                                         ow while e ectively balancing the risk and reward of your workers’
                                                                                                                                                                             solutions that meet the needs of our PEO and sta ng                                                                                            compensation program.
                                                                                                                                                                             clients.
                                                                                                                                                                             Our exibility in structuring our policies allows you to
                                                                                                                                                                             maximize your cash ow while e ectively balancing the
                                                                                                                                                                             risk and reward of your workers’ compensation program.




                                                                                                                                                                           SUNZ                                                                                                                                          SUNZ

Visit SUNZ Insurance at the NAPEO Conference, Booth #208. And
while you’re there, if you let us shoot you, you will have a shot at                                                                                                                       So if you want to break away from the herd, please visit us at                                                                          So if you want to break away from the herd, please visit us at www.sunzinsurance.com,
winning a brand new Kindle 3G Wireless Reading Device. Don’t                                                                                                                               www.sunzinsurance.com,or contact us toll free at 800.684.2157..                                                                         or contact us toll free at 800.684.2157..
delay; make your plans to attend today!




                                                                                                                                                                                                                                                                                       Employee Handbook
       Come get your

       GAME
       face on                                                                                                                         DISPUTE RESOLUTION
                                                                                                                                        AmeriSys Managed Care will respond to any
                                                                                                                                        dissatisfaction regarding a network provider or
                                                                                                                                        managed care service under your employer’s plan.
                                                                                                                                        If you have a complaint, please contact AmeriSys
                                                                                                                                        Managed Care at 800-752-0886 ext. 102. The
                                                                                                                                        Dispute Resolution Coordinator will discuss your
                                                                                                                                        complaint with the appropriate party.

                                                                                                                                        The Dispute Resolution Coordinator will respond to
                                                                                                                                        you within 24 hours, or the next working day.
                                                                                                                                                                                                                      Toll Free 800.684.2157
                                                                                                                                        A written complaint regarding claims practices or                                   PO Box 1777
                                                                                                                                        provision of services concerning the Managed Care                      St. Petersburg, Florida 33731-1777
                                                                                                                                        Plan or its network providers may be sent in                               DEAR EMPLOYEE                                                                                                                   REFERRALS TO SPECIALISTS
                                                                                                                                        writing to:
                                                                                                                                                                                                                     www.sunzinsurance.com
                                                                                                                                                                                                                       Welcome! You are now part of SUNZ Insurance                                                                                    Your authorized treating physician is responsible
                                                                                                                                                                                                                       Company, (SUNZ) Workers’ Compensation Program.                                                                                 for determining the medical necessity for referrals
                                                                                                                                          AmeriSys Dispute Resolution Coordinator                                      SUNZ has a Managed Care Organization plan with                                                                                 to specialists if needed. Your authorized treating
                                                                                                                                               140 Alexandria Blvd., Suite H                                           AmeriSys which will provide care for job-related                                                                               physician is required to contact AmeriSys Managed
     SUNZ                                                                                                                                                                                                              injures. Medical services will be provided through
                                                                                                                                                  Oviedo, Florida 32765                                                                                                                                                                               Care for referral approval within the network.
                                                                                                                                                                                                                       the Coventry Health Care Network of physicians,
                                                                                                                                                                                                                                                                                                                                                      Authorization for non-participating physicians will
                                                                                                                                                                                                                       customized for SUNZ. SUNZ Risk Management and
                                 Visit us at the NAPEO Conference, Booth #208                                                           If the dispute cannot be resolved within 30 days                               AmeriSys wants you to receive quality medical care,                                                                            be considered only in special circumstances when
                                                                                                                                        of a written notice, by the Managed Care Dispute                               and help you return to work as soon as you are                                                                                 required for specialized care not available within
                                                                                                                                        Resolution Procedure, any party may request                                    medically able.                                                                                                                network.
                                                                                                                                        intervention by the State Board of Workers’                               If you are injured on the job, you must report                     Workers’ Compensation                                         TREATMENT BY NON-PARTICIPATING
                                                                                                                                        Compensation.                                                             the injury to your supervisor immediately. Your
                                                                                                                                                                                                                  supervisor should report your injury by calling                   Managed Care Organization
                                                                                                                                                                                                                                                                                    AmeriSys’ RESPONSIBILITIES                                     PROVIDERS
                                                                                                                                        SUNZ Risk Management may become involved                                  800-444-9098 ext. 353. Then call AmeriSys at                        AmeriSys will make sure that all medical services are           You are required to receive all medical care through
                                                                                                                                        at any time during the dispute process upon the                           800-444-9098 ext. 314 to talk to a case manager                     provided by licensed, qualified providers. If you have
                                                                                                                                                                                                                                                                                                Administered by:                                      a participating network provider. The only
                                                                                                                                                                                                                  who will assist you in selecting a physician,                       any complaints about your care, AmeriSys will provide
                                                                                                                                        request of the injured party.                                   AmeriSys ...... Your Managed Careand obtaining
                                                                                                                                                                                                                  scheduling an appointment, Company                                                                                                  exception will be under special circumstances as
                                                                                                                                                                                                                                                                                      you with the information needed to file for dispute             approved by the Nurse Case Manager and Risk
                                                                                                                                                                                                        myMatrixx follow-up care. Pharmacy Network
                                                                                                                                                                                                                    ........................                                          resolution. AmeriSys will help you with questions               Management jointly and in compliance with State
                                                                                                                                        Please Note: If your dispute involves the payment of
                                                                                                                                        benefits or aspects of your claims not directly                             This guide will serve to answer Network
                                                                                                                                                                                                        Coventry Health Care ...... Provider any questions you                        about your medical care.                                        Board of Workers’ Compensation Rule 208.
                                                                                                                                        related to the provision of medical care, contact
                                                                                                                                                                                                                    may have regarding
                                                                                                                                                                                                        SUNZ ..............................have athe services available to you in
                                                                                                                                                                                                                                            Claims Administrator illness.
                                                                                                                                                                                                                    the event you                 work related injury or            SUNZ RISK MANAGEMENT                                              If you experienced a workers’ compensation injury
                                                                                                                                        Risk Management for assistance by calling
                                                                                                                                        800-684-2157.                                                                  Most importantly, you will be provided with
                                                                                                                                                                                                        GA-04-10-B (USIS)
                                                                                                                                                                                                                                                                                    RESPONSIBILITIES                                                  or illness prior to the effective date of this managed
                                                                                                                                                                                                                       information regarding how to find an authorized                SUNZ Risk Management is responsible for paying all              care plan, you may continue treatment already in
                                                                                                                                                                                                                       treating physician, who will direct your medical                                                                               effect. An AmeriSys Nurse Case Manager will be
                                                                                                                                                                                                                                                                                      authorized medical treatment and/or other benefits
                                                                                                                                                                                                                       care. Please read the guide carefully and if you                                                                               assigned for continued coordination of care when
                                                                                                                                                                                                                       should have any additional questions, please ask               that may become due. If you need to speak with
                                                                                                                                                                                                                                                                                      someone in Risk Management you can call them at                 needed, in accordance with State Board of Workers’
                                                                                                                                                                                                                       your supervisor or other designated employer
                                                                                                                                                                                                                                                                                      800-684-2157.                                                   Compensation Rule 208.
                                                                                                                                                                                                                       representative.
                                                                                                                                                                                                                                                                                    INJURED WORKER                                                 CASE MANAGEMENT
                                                                                                                                                                                                                   EMERGENCY CARE
                                                                                                                                                                                                                                                                                    RESPONSIBILITIES                                                  The AmeriSys Case Manager will be in contact with
                                                                                                                                                                                                                       If, as a result of a work related injury or illness, you
                                                                                                                                                                                                                       require immediate medical attention, you should                If you experience a workers’ compensation injury,               you from the time of your injury ensuring that you
                                                                                                                                                                                                                       proceed to the nearest emergency medical care                  you should notify your supervisor immediately (no               are receiving the best medical care to enable you
                                                                                                                                                                                                                       facility or call 911 for assistance.                           later than 24 hours).                                           to return to work as quickly as possible. The nature
                                                                                                                                                                                                                                                                                                                                                      and severity of your injury will determine the extent
                                                                                                                                                                                                                                                                                      The next step is to call AmeriSys Managed Care
                                                                                                                                                                                                                       Following your emergency admission, service or                 at 800-444-9098 ext. 314 to speak with a case                   of the case management services provided. Your
                                                                                                                                                                                                                       procedure, you or your designated representative               manager who can assist you in obtaining medical                 medical case manager is a licensed, registered
                                                                                                                                                                                                                       must notify AmeriSys Managed Care of your injury               care, finding a physician or getting you the                    health care professional whose responsibilities
                                                                                                                                                                                                                       by calling 800-444-9098 ext. 353.                              appropriate follow-up care. You will be asked to                include helping you make informed decisions
                                                                                                                                                                                                                                                                                      choose an authorized treating physician who will                regarding your care. Your case manager will also
                                                                                                                                                                                                                       If you require additional care contact AmeriSys                supervise your medical treatment to ensure you are              work with your employer in developing a return
                                                                                                                                                                                                                       Managed Care at 800-444-9098 ext. 314 and speak                receiving high quality, appropriate care.                       to work plan that is approved by your authorized
                                                                                                                                                                                                                       to a case manager who will assist you in selecting             You may change your authorized treating physician,              treating physician.
                                                                                                                                                                                                                       an authorized treating physician. Your authorized              within the SUNZ Physician Network, one time
                                                                                                                                                                                                                       treating physician will then evaluate your treatment           during your treatment simply by calling AmeriSys
                                                                                                                                                                                                                       plan and make further recommendations.                         Managed Care. Any further change of physician will
                                                                                                                                                                                                                                                                                      require the concurrence of Risk Management and
                                                                                                                                                                                                                                                                                      the Nurse Case Manager.




                                                                                                                                                                         A Strong Foundation.




                    We’re expanding!
                    With the recent addition of 12 states to our coverage area, SUNZ is now able to shine its services on the entire
                    bottom half of the nation. We’re now able to write policies in Alabama, Arizona, Arkansas, Florida, Georgia,
                    Indiana, Kentucky, Louisiana, Mississippi, Montana, North Carolina, Tennessee and Texas, and we’re not
                    stopping there!
                    At SUNZ Insurance, we understand that insurance needs come in di erent patterns, unique to each individual
                    company. We work hard to “earn our stripes” everyday by providing custom solutions that meet the needs of
                    our PEO and sta ng clients.
                    Our exibility in structuring our policies allows you to maximize your cash ow while e ectively balancing the
                                                                                                                                                                           Established in 2005, SUNZ Insurance Company was designed speci cally with Professional Employer Organizations
                    risk and reward of your workers’ compensation program.                                                 UNZ
                                                                                                                             S                                             (PEOs), Sta ng Companies, Large Companies and Brokers in mind. Our continued growth is through a consultative
                    So if you want to break away from the herd, please visit us at www.sunzinsurance.com,                                                                  approach for every client we work with and policy we underwrite. What sets us apart from the competition is our
                    or call toll free at 800.684.2157.                                                                                                                     method of providing you with workers’ compensation solutions that are unique to your individual needs. With SUNZ,
                                                                                                                                                                           you have the ability to work one-on-one with a key decision maker.

				
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