Bachelor of Business Informatics Statement addressing the ACS accreditation requirements Degree produces IT professionals and contains the mandatory component of the core body of knowledge The Bachelor of Business Informatics develops broadly educated IT professionals, specifically business analysts, system designers and system implementers. It directly includes the three mandatory areas for accreditation. o Interpersonal communications: We are developing excellent communicators at the interpersonal level, and in written and visual communication. Students are exposed to the language and perspective of several discipline areas. In this way they will become “mulit-lingual”, that is, be able to “speak” the language of various disciplines (eg information technology, law, sociology, accounting, management). This is an intentional part of the design of the whole course. More specifically, they will be involved in theoretical and practical work in interpersonal communication through all units. o Ethics/social implications/professional practice: These areas are emphasized in the introductory unit (Information Systems in Organisations - social implications), through the IS units (eg Design of Human-Computer Interaction – ethics, approaches to design) and through the Business Informatics Internship Program (professional practice). The unit Business Informatics Studies presents case studies in which these three areas are addressed by IT professionals presenting the case studies. The internship program is also supported by seminars in which students, and their industry-based mentors, reflect on issues of ethics and professional practice. o Project Management and quality assurance. These are specifically addressed in the mandatory unit Systems Project and Quality Management and in Design of Human-Computer Interaction, where project and quality management are first introduced. Students will gain further practical experience in these areas through their internship. The degree has at least one third of its content in the IT discipline The degree is structured as follows and clearly has at least 1/3 of the content in IT. In the lists below, the credit point value of a unit is given. A three year degree requires 72 credit points. The full time load for a semester is 12 credit points. Information Systems units taught by the School of Information Sciences and Engineering, Information Systems Discipline: Information Systems in Organisations 3 credit points Database Design 3 credit points Design of Human-Computer Interaction 3 credit points Systems Analysis and Modelling 3 credit points Systems Project and Quality Management 3 credit points Document and Workflow Management 3 credit points Business Informatics Internship Program 6 credit points 1 Business Informatics Studies 3 credit points Plus 2 IS third year electives* 6 credit points Total 33 credit points out of a total of 72 credit points *these are always IS units but some may be taught by other schools. Supporting units that are shown in the Roger Clarke diagram as core to IS but are taught by the School of Management are: Organisational Behaviour 3 credit points Sociology of Technology and Work 3 credit points The additional core units come from the Commerce and Business and Administration part of the Clarke diagram as follows: Business Statistics 1 3 credit points Accounting for Managers 3 credit points Information Law 3 credit points Two more core units that are contextual and offer additional analysis and modeling knowledge to students, taught by the School of Management: Introduction to Management 3 credit points Entrepreneurship 3 credit points An additional core unit specifically addresses communication skills, and is taught by the Division of Communication and Education. This is: Professional Communication Skills 3 credit points It should be stressed that, in addition to this unit, written, oral, visual and interpersonal communication skills are required and developed in all units in the course. There are four open electives (12 credit points) in the course, which may be a minor. Since students are limited to 30 credit points at first year level, some of these must be at second or third year level. The areas from which students are encouraged to choose these elective are: o Information Technology: software engineering, knowledge and information management. o Business: accounting, economics, marketing, finance, applied statistics, quantitative decision-making, project evaluation. o People and work practices: sociology, applied psychology, human resource management, communication, design. o Application areas: cultural heritage management, sports administration, land information systems, human nutrition and health, tourism, e-commerce. 2 The degree progresses from introductory material to units that synthesise and build on prior learning in the course The degree clearly progresses from introductory units through to capstone units. In the first year a variety of introductory units and concepts are addressed. In second year, all unit have pre-requisites and the IS core is specifically designed as a progression. The third year units all have pre-requisites but specifically, the Business Informatics Internship, Business Informatics Studies and the elective unit Information Systems Service Provision, require 48 credit points of study before the student can undertake them; Information Law requires 36. This ensures that adequate pre- requisite study has been undertaken so that more advanced work can be addressed in third year. There is appropriate infrastructure at UC to support this course, and its students There are adequate and suitably equipped teaching areas, for lecture theatres to tutorial rooms and laboratories. Student computer laboratories with a range of software are available within the school. The IT infrastructure is continuously upgraded. The library provides a comprehensive and up to date collection of books and journals, many of the journals in electronic form. The ISE Student Resource Centre and the University Study Skills Centre actively support student learning. These are discussed in detail in the Staff and Facilities document that forms part of this application. 3 The three tables that address the way in which the degree covers the three mandatory areas of the core body of knowledge. CORE BODY OF KNOWLEDGE: ETHICS / SOCIAL IMPLICATIONS / PROFESSIONAL PRACTICE These areas are emphasised in the introductory unit (Information Systems in Organisations - social implications and ACS Code of Ethics), through the IS units (eg Designing Human-Computer Interaction – ethics, approaches to design; social implications; Systems Project and Quality Management – ethics; professional practice) and through the Business Informatics Internship Program (professional practice and ethics; social implications). The unit Information Law addresses issues of professional practice through a legal framework. The unit Business Informatics Studies presents case studies in which these three areas are addressed by IT professionals presenting the case studies. The unit Sociology of Technology and Work raises many social issues and issues of ethics and professional practice as it focuses on the design of work practices and the management of change, and involves the design of a research project. The internship program is also supported by seminars in which students, and their industry-based mentors, reflect on issues of ethics and professional practice. In fact many units will address some of these issues and they are often intertwined. We have selected only the key units that address ethics/social implications/professional practice to report here. Topic Where in the Course is this topic Is this topic assessed? Is the unit addressed? If so, what form does the assessment take? containing this (Unit Name/Number) topic mandatory? Ethics The ACS Code of Ethics is first Indirectly – discussed in tutorial session and Yes introduced in Information Systems in possibly examined. Organisations. One point (4.3.4 quality of life…) is Yes – students undertake a project based on this specifically addressed in Designing approach – their documentation and processes Yes Human-Computer Interaction where must illustrate participative and user-centred there is an emphasis on participatory, design in their major assignment and in the user-centred design, the design of examination. socio-technical systems, and assessing the match between the system and the way users wish to work. Ethics is specifically taught in the Yes. It is proposed that there will be one written preparation stage of students for the BI assessment item (on ethical issues) and one Yes Internship Program – and is addressed examination questions; plus tutorial discussion in seminars undertaken during that (participation is assessed). program. Ethical issues are also addressed in BI As part of the case study work, ethical issues will Studies (based on industry-based case be raised and addressed – this will be in the form Yes studies) and in the of a written report for at least one case study. Sociology of Technology and Work. Because SofT&W includes a research proposal, issues of approval from the UC Ethics Yes Committee are discussed. Tutorial participation is assessed. The research proposal is required to addresses ethical issues. In Systems Project and Quality Ethical issues are discussed as they arise in Management – this unit requires tutorials and in a role playing exercise; the role- Yes students to consider the ethical issues playing exercise is assessable. involved in projects. Professional The BI Internship Program addresses It is assessed through a work-place report and Yes Practice professional practice in an introductory through seminar presentations. session where students and internship mentors (from industry) meet for a briefing to establish a strong basis of professional practice. Students are then exposed to this world and reflect on professional practice (and ethical issues) in a parallel seminar series. Information Law – issues in Issues of professional practice will be assessed. professional practice are raised, eg Yes privacy, security, intellectual property and forms of legal transactions – this is the legal framework within which professional IT work must be done. Systems Project and Quality US Project Management Institute: Management – students are referred to http://www.pmi.org/ core standards of professional Core body of PM Knowledge: Yes competency and behaviour. Students http://www.pmi.org/publictn/pmboktoc.htm are expected to be familiar with these Aust. Institute for PM: http://www.aipm.com.au/ and apply them in all their work. Competency standards: http://www.dab.uts.edu.au/aipm/index.html Social Sociology of Technology and Work. Yes. Students are required to investigate the Yes Implications The focus of this unit is on socio- design and/or use of a technology, typically one technical systems design and hence, that is available to the general public – the report the social implications (in the must address the social implications of the workplace) of IT systems. technology. Information Systems in Organisations. Yes. Students are required to reflect on current Yes In this unit many broader societal technologies, typically in an assessable journal issues are discussed in relation to the that they keep over the semester. impact and use of IT systems. Designing Human-Computer Yes. Students are required to develop rich Interaction. This unit also focuses on pictures and workflow diagrams as one way of Yes socio-technical systems design, users, understanding systems and their societal and clients and other stakeholders in IS workplace social impact. They are required to design. The broadest context of develop a poster that places innovative IT systems design is considered as the systems in a broad context and considers the starting point for design – this includes usability of systems. social issues and societal impact of systems. Through this exposure to the professional Yes BI Internship Program. workplace, and in seminars to support it, students are exposed to methods for considering organizational and user requirements and must consider the impact of new systems on all stakeholders. INSTITUTION: University of Canberra COURSE: Bachelor of Business Informatics CORE BODY OF KNOWLEDGE: INTERPERSONAL COMMUNICATIONS Interpersonal communications is addressed in the BBI in many places. Written, verbal, interpersonal and visual communication are all emphasized. Many units include group work and one aim of this is to develop strong interpersonal and verbal communication skills through the running of several types of meeting (eg planning, brainstorming, reviewing of work, reviewing of project status) both face-to- face and online (we specifically use online workspaces to share information and to support discussion and project work in some units, eg Design of Human-Computer Interaction and the Business Informatics Internship Program). This is in addition to the more routine practice of online information distribution and online class cafes. Students are also expected and required to present to their tutorial group and in some cases to the whole class – that is, to give oral presentations to present a poster and supporting poster paper (as in a conference, for example in Design of Human-Computer Interaction; and in a role-playing exercise as a presentation to management, in Systems Project and Quality Management). They are required to present written communication documents in the form of essays, management reports, user manuals and technical (maintenance) documentation. They also are required to present standard formatted reports such as design review reports, usability evaluation reports. Further, they are required to present and write reports in a diverse range of disciplines, further enhancing their communication skills – for example in sociology, law, statistics, accounting, management and information systems. An example of some of the units follows. However, communication skills are required for every unit. Topic Where in the Course is this topic addressed? Is this topic assessed? Is the unit (Unit Name/Number) If so, what form does the assessment take? containing this topic mandatory? Written communication Written assignments are required in all units Yes. Structure, clear expression of ideas and Yes in the course. appropriate use of language are important assessment criteria. Professional Communication skills develops Yes. Through written work, oral presentations Yes a framework for professional and exam. communication, considering issues such as audience, purpose, choice of appropriate communication channels, interpersonal communication, and develops skills in both written and spoken communication. Information Systems in Organisations. The Yes. Grading criteria for assignments will Yes syllabus explicitly includes “Students will include quality of presentation. be encouraged to develop skills in locating and evaluating information from printed and on-line sources and organising and presenting it using written, oral and visual means.” Business Informatics Internship Program. Yes – professional writing skills are required. Written progress reports are required to be sent to the mentor and the tutor. These are part of the assessable work. Yes Verbal communication Presentations by students to their tutorial Yes, directly or indirectly in grading the Yes group are a common element in many UC presentation. units. Seminars and presentations form part of both the final year units Business Informatics Studies and Business Informatics Internship. Professional Communication Skills (see Yes (see above) Yes above) Information Systems in Organisations (see Yes (see above) Yes above) Designiing Human-Computer Interaction. Yes. As part of the mark for the assignment. Yes Students must present a design proposal to their tutorial. Designing Human-Computer Interaction. Students present a poster in a public forum Yes – students are assessed on their verbal Yes (large lecture theatre with invited guests) presentation skills in each environment – where they speak to their poster. They also sometimes formally, sometimes informally. manage usability tests where verbal skills are important to gain the confidence and cooperation of participants. Interpersonal Group projects are included in many UC Yes – in some units (eg Information Systems Yes communication units. Design) group work participation is peer- and self-assessed through allocation of 100 gold coins and through a reflective report. Professional Comminication Skills (see Yes (see above) Yes above) Organisational Behaviour (4818). The Yes. Through class participation (assessable) syllabus of this unit includes “providing and through a written report in which students students with the concepts, theories, issues research a topic in this area. There is also a and insights into the behavioural aspects of test and exam in which this can be assessed. individuals and work groups”. Designing Human-Computer Interaction. Indirectly, through the group outcomes and This unit contains two group projects (a directly, through a reflection report on group Yes poster and a design project). Issues of group processes. behaviour are discussed. Visual communication Throughout the course there is an emphasis on visual presentation of information. This includes: visual display of information in Information Yes. As part of assignment marking criteria. Yes Systems in Organisations and in the form of a poster session in Designing Human- Computer Interaction; various forms of diagrammatic modelling in Yes. As part of assignment marking criteria. the units Information Systems in Yes Organisations, Database Design, Designing Human-Computer Interaction, Systems Analysis and Modelling, Document and Workflow Management; storyboarding and prototyping in Designing Yes. As part of assignment marking criteria. Human-Computer Interaction. Yes INSTITUTION: University of Canberra COURSE: Bachelor of Business Informatics CORE BODY OF KNOWLEDGE: PROJECT MANAGEMENT / QUALITY ASSURANCE Both project management and quality assurance are taught in the unit Systems Project and Quality Management. The unit Information Design of Human-Computer Interaction also explicitly includes an introduction to P&QM. P&QM are used to assist the students to plan and develop a requirements specification based on prototyping – they work in groups of about 5 over 7 weeks on this. They learn both technical skills and also the people skills involved in project management and quality management and assurance. These are supported by a theoretical framework and reference to appropriate standards. Students then practice these skills in other project-based units, specifically Business Informatics Studies which involves some group work to address case studies. Each (groupwork) case study requires project and quality management and some will directly consider issues of P&QM as part of the case study itself. Students are also required to consider issues in project and quality management that arise in their Internship. Topic Where in the Course is this topic Is this topic assessed? Is the unit addressed? If so, what form does the assessment take? containing this (Unit Name/Number) topic mandatory? Project Management Systems Project and Quality Yes. Through assignments and examination. Yes Management The assignments typically include a report on (see attached handbook the skills required of a good project manager, a description). well-argued case study on project management, a project planning exercise and a project scooping and tracking exercise. This last assignment involves role-playing and seeing a project from various perspectives. Designing Human-Computer Yes. Students are expected to develop and Yes Interaction. This unit embodies maintain project plans and to reflect on the a group project using a user- work of the project team. centred design approach. Business Informatics Studies Not directly, but students are required to work Yes in groups and manage their case study work in a professional manner. Business Informatics Students are required to reflect on the project Yes Internship Program management environment in which they undertake their internship. Quality Assurance Systems Project and Quality Yes. Through assignments and examination. Yes Management (see above) In particular, students are required to practice quality management and assurance techniques in preparing their assignments for submission. Designing Human-Computer Yes. First, students are required to develop a Interaction.. The project simple quality plan for their design project – Yes described above is unit to this is submitted as part of their assessable quality management, including work. Several quality assurance processes are design reviews... also undertaken. Design reviews are assessed and usability testing is required and assessed. These are two key examples of quality processes which are emphasized in the assessment. Quality management / assurance is also assessed in the examination. Business Informatics Students are expected to perform at a high Internship Program standard during the internship program and are Yes required to reflect on how they ensure that their work meets the quality standards and processes of the organization. INSTITUTION: University of Canberra COURSE: Bachelor of Business Informatics The cross-reference table that shows how the degree covers the overall core body of knowledge. CROSS REFERENCE to CORE BODY of KNOWLEDGE In this table we have used three symbols to try to make a reasonably accurate statement about the content of each unit against each item in the core body of knowledge. I: introductory – the unit covers a substantial amount of the material in an introductory manner. M: medium – the unit covers some of the material in reasonable depth. C - comprehensive – the unit covers most or all of the material in reasonable depth. Conceptual modelling is central to the course and is taught in every required unit. COURSE: Unit Title Required/ 5.1 5.2 5.3 5.4 5.5 5.6 5.7 5.8 5.9 5.10 5.11 5.12 5.13 5.14 No: Elective Information Systems in required I M I I C I I Organisations Introduction to Management required M I M Accounting for Managers required M Database Design required C I I M M Business Statistics required M I Professional Cimmunication Skills required I C Organisational Behaviour required M I C Information Systems Design required C M C I M M C Information Systems Analysis and required C M I M C Modelling Sociology of Technology and Work required M M C M Systems Project and Quality required M M M C M M M Management Document and Workflow required C M M M M C C Management Information Law required C C M M Business Informatics Studies required C C M M M C *Business Informatics Internship required C C M C * Note: BII is a professional practice unit and it involves the application of ALL of the concepts and skills flagged in this table. ** Note: students take a 3 unit professional sequence (required). This is highly likely to result in further patterns of study addressing similar areas of the core body of knowledge; should they take an information/knowledge management PS or a software engineering PS, this could involve areas such as 5.5, 5.9, 5.12. Units selected as IS electives in third year will also further strengthen their knowledge and skills in the areas commonly noted in the table already.
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