Response to Request for Service on Expired Warranty[1]

© © Copyright Envision Corporation. 2002. All rights reserved. Protected by the copyright laws of the United States & Canada and by international treaties. IT IS ILLEGAL AND STRICTLY PROHIBITED TO DISTRIBUTE, PUBLISH, OFFER FOR SALE, LICENSE OR SUBLICENSE, GIVE OR DISCLOSE TO ANY OTHER PARTY, THIS PRODUCT IN HARD COPY OR DIGITAL FORM. ALL OFFENDERS WILL BE SUED IN A COURT OF LAW. July 17, 2008 Contact Name Address Address2 City, State/Province Zip/Postal Code C o p y r i g h t OBJECT: RESPONSE TO REQUEST FOR SERVICE ON EXPIRED WARRANTY Dear [CONTACT NAME], We are sorry to hear about the problem you have had with your [NAME OF PRODUCT]. We would like to be able to make the necessary adjustments at no charge to you, but, unfortunately, the warranty is expired. The proof of purchase you mailed to us indicates that the product was purchased on [DATE]. Since our warranty is good for a period of one year from the date of purchase, it expired three months ago. If you would like us to repair the [PRODUCT] for you, there will be a charge of [AMOUNT FOR REPAIRS] We will guarantee the work we do for a period of [TIME]. Please check the appropriate box on the enclosed instruction card and return it to us as soon as possible. Sincerely, E n v i s i o n C o r p o r a t i o n . Your name Your title (800) 123-4567 youremail@yourcompany.com 2 0 0 2 . A l l r i g h t s Company Name Street, City, State/Province, Zip/Postal code Tel: (000) 000-0000 / Fax: (000) 000-0000 www.yourwebsite.com r e s e r