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BBB Rating A
Roofing - Repair & Installation
Numerous factors may affect a roof system's performance, including sun,
rain, snow and ice. To help keep your roof in good shape, you should
perform a visual inspection of your roofing system each spring and fall. Look
• curling, buckling or blistering shingles;
• excessive amounts of shingle granules in the gutters;
• blocked vents or improper ventilation;
• loose material or wear around chimneys, pipes and other penetrations;
• drooping or sagging in the overall roof structure.
If you notice any of these problems, you should contact a roofing contractor
for further inspection. Often, a contractor can make repairs without having
to replace the entire roof. However, the contractor may recommend
replacing your existing roof if it is more than 20 years old or shows
significant damage. A number of factors - including local climatic and
environmental conditions, proper building and roof system design, material
quality and suitability, proper application and adequate roof maintenance -
determine the actual lifespan of your roof.
The right roofing system for your home will take into consideration cost,
durability, architectural style and aesthetics. To help you make an informed
choice, you may wish to familiarize yourself with the common materials
used. Note that current New York State Building Codes now only allows a
maximum of two (2) layers of asphalt shingling on a roof system. In
addition, older systems that have cedar shake shingles as the original roof
surface must be completely replaced; contractors may NOT roof over these
Choosing a Contractor Before choosing a contractor, consider the following
• Solicit at least three bids. Keep in mind the lowest bid may not be the
best fit for your long-term needs; if it sounds too good to be true, it
• Make sure the company has a permanent place of business, telephone
number and tax identification number.
• Check the company's reputation with the Better Business Bureau or
other organizations such as the National Roofing Contractors
• Request a list of roofing manufacturers with which the contractor's firm
is a licensed or approved applicator. Most roof systems require special
application expertise to achieve lasting quality.
• Ask to see copies of the company's liability and workers' compensation
insurance certificates, and make certain they remain in effect
throughout the duration of the job. If a contractor is not properly
insured, you may be liable for any accidents that occur on your
• Request references and follow-up with the clients to determine if they
had any problems or concerns with their roofing job.
• Don't pay for the entire job in advance, and don't pay cash. Work out
the down payment with the contractor, and have the final payment
ready when the job is completed.
• Obtain a detailed, written proposal and make sure it states complete
descriptions of the work, specifications, and materials to be used, and
includes any verbal agreements, approximate starting and completion
dates and payment procedures.
• Carefully read and understand your contract and any roofing
warranties provided. Make sure you understand the terms and
conditions under which the warranty may be voided.