Customer Complaint Form Explanation and Guide Form Purpose Customer Complaint Form Form

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Customer Complaint Form Explanation and Guide Form Purpose Customer Complaint Form Form Powered By Docstoc
					Explanation and Guide
Form: Purpose: Customer Complaint Form (Form 11.9) This is a sample form that can be used to document customer complaints and corrective actions taken.

Form 11.9
DOCSSF1:231319.1

Customer Complaint Form
Complaint Date: Customer Name: ________________ Customer Address: Customer P.O. No.: Contact Position: Product Number: Product Description Complaint details: Complaint taken by: Phone: Invoice Number:

First Response Corrective Action:

Suspected Cause: Corrective action person(s): Corrective action follow-up: What steps should be considered to avoid a repeat of the problem:

Date: Signature of Person Completing This Form

Form 11.9
DOCSSF1:231319.1


				
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posted:8/6/2009
language:English
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Description: This is a sample customer complaint form
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