Chronological - CV by keralaguest


									                            Heather Whitehouse
                                  25 Admiral Close
                                     RH12 3NR

                                    01403 267233
                                    07703 233567

Personal Statement
I am an energetic person able to make contributions to the team effort, as well as
making decisions about my work and using initiative.
Working under pressure gives me a ‘buzz’, because I can ‘think on my feet’, and use
my well-developed planning & communication skills.
I find it easy to prioritise my work, because I am focused on people, and not on tasks.

Key Skills
Teamwork: working in a busy catering environment, successful completion of
several collaborative college assignments, and my involvement in a local hockey team
demonstrate this.

Planning: Through staff absence at my part-time job, I have found myself with day-
to-day responsibility for customer service and cashing up. I am able to solve
immediate problems, and organise future activities.

I.T. Skills: my ‘hands-on’ learning style means that I can quickly pick up new skills,
and pass these on to others – in my part-time job I learnt to use the till confidently in
an hour, and I now help train others.

Communication Skills: my focus on the customer means that I am able to refer
complaints to my Manager through good listening & summarising skills, and have a
strong ability to empathise with the customer.

Sept 2006 – June 2007                  Intermediate GNVQ Business: Merit achieved
                                       (equivalent to 5 GCSEs at C grade)

June 2006                              5 passes at GCSE including English (C) and
                                       maths (D)

Schools & Colleges Attended
Sept 2001 – June 2006                Tanbridge House School, Farthings Hill,
                                     Horsham RH12 1SR
Sept 2006 – June 2007                Collyer’s 6th Form College, Hurst Road,
                                     Horsham RH12 2EJ

Employment History
August 2005 – to date                Part-time Waitress at Smith & Western
                                     Restaurant, 39 North Parade, Horsham RH12

Sept 2004 – to date                  I help my father with his office cleaning
                                     business doing admin tasks and visiting

May 2005                             I did a week’s work experience at the Travel
                                     Agent where my mother works

Hobbies & Interests
I play for a local hockey team & have represented them at County Level;
I buy & sell collectibles like Beanie Babies on E-Bay; I do voluntary work at a
local cat sanctuary.

References provided on request

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