Morgan M. Smith firstname.lastname@example.org 9855 Valley Ranch Pkwy W, Apt 2067 ▪ Irving, TX 75063 ▪ (607) 316-1949 EDUCATION Bachelor of Arts May 2011 Ithaca College- Ithaca, NY Major: Journalism Minor: Speech Communication Roy H. Park School of Communications Griffith University- Queensland, Australia One semester living and studying abroad on Australia’s Gold Coast Spring 2011 PROFESSIONAL EXPERIENCE Competitive Newsroom Internship Summer 2009 New England Cable News, Newton MA Assisted producers in writing thirty-second broadcast news stories for morning news segments. Researched potential news stories using the ENPS system and the AP wire. Operated the teleprompter during the live broadcasts of the morning NECN news. Observed and assisted NECN reporters and videographers during interviewing and filming of news packages. Anchor and Reporter for ICTV’s Newswatch 16 September 2009-May 2011 Ithaca College Television, Park School of Communications, Ithaca, NY Newswatch 16 is a weekly live televised news broadcast. My responsibilities included reading live news from a teleprompter, as well as research, interviewing, filming, writing and editing television news packages for live broadcasts. SKILLS Strong written and oral communication, advanced public speaking, interpersonal skills, and small group communication. Very proactive, self-motivated and outgoing. Computer/Software: ENPS, Final Cut Pro, Garage Band, Microsoft Office Suite & some Photoshop experience Cameras: JVC GY100, Canon HV20 Sales Experience: Cold calling, closing deals, and generating revenue for an organization WORK EXPERIENCE Student Supervisor/Call Monitor at Ithaca Phonathon August 2010 – May 2011 Ithaca College, Ithaca, NY Attentively listened to phoner’s conversations with prospects, evaluated their performance and then discussed the phone calls with the phoner. Developed strategy for performance improvement and identifying needs of the phoners. Worked closely with phonathon leadership team that includes: 5 supervisors, 2 call monitors and 2 managers. The leadership team met weekly to analyze phonathon’s weekly and year to date statistics, plan theme weeks, and discuss the progress of student phoners and the overall program. Prior to my position as a supervisor I was a student phoner from September 2008- December 2009. Deli Clerk Summer 2009 Harvest Co Op Market, Jamaica Plain, MA Responsible for serving customers by slicing deli meat and cheese, serving prepared deli foods and making subs and sandwiches. Maintained the appearance of the deli by arranging the counter top and cooler and cleaning the equipment. Office Assistant September 2008 Gary Clark Accounting, Norwich, NY Maintained telephone communication with clients and scheduled meeting arrangements. Assisted with organizing electronic records of client accounts on the computer by performing personal data entry and file transfers, as well as filing hard copies of client information in their appropriate folders.