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					Mitel Mobile
– Seamless Communications




Laith Zalzalah
Director Wireless and Hosted Solutions
Mitel NetSolutions
Communications Service Provider

 Complete hosted, mobile, local, long distance, Internet access, and
  complex data network offerings
 Industry leading customer support
 Local, regional, national, and international solutions
 Solutions include:
   – Local services – PSTN
     and SIP services
   – WAN technologies –
     MPLS, VPLS, Ethernet
   – Hosted solutions
        – Mitel AnyWare
        – cloudNOC Network
          management
        – Audio and Web
          collaboration



                                Mitel | Confidential   slide 3
Mitel Mobile


 Nationwide voice and data wireless
  services – single number, single invoice
   – Wireless voice, broadband data, and
     text messaging
   – Packages designed specifically for
     business / enterprise
   – Choice of wireless handsets, smart
     phones, and data cards
 Support
   – Industry-leading first line support
   – Responsive Level 2 and Level 3
     Advanced technical support
 Bundles
   – CPE, Wireline, and Wireless Bundles
   – Mobile Convergence Solutions
       – Mobile Wireless Integration
       – BlackBerry® MVS


                               Mitel | Confidential   slide 4
           Of 110 million office workers, 90% spend
              20% or more of their time on the go

 Equipping staff with the right tools
  enhances productivity, motivation,
  and staff retention
 Secure mobile email and data
  applications help mobile workers
  stay in touch and up-to-date on
  business issues
 Extending streamlined anytime,
  anywhere access to mobile voice
  applications is the next milestone in
  enhancing mobility


       Freedom to Communicate



                             Mitel | Confidential   slide 5
Mitel NetSolutions Provides Convergence


     360º of Convergence with Mitel’s Communications
        Platforms and NetSolutions Network Services

  WAN Convergence: Current MPLS, WAN Ethernet, IP, and Complex Data
   offerings converge applications on robust unified networks.
  PSTN Convergence: SIP-based Local Services provide PSTN
   connectivity through IP-based applications with varying degrees of
   control or Quality of Service.
  Wireless Convergence: Mitel Mobile 3G/4G Wireless Services combined
   with Dynamic Extension and business continuity routing fully integrates
   the wireline and wireless world to help keep you Simply Communicating.


               Mitel Enables 360º of Convergence


                              Mitel | Confidential   slide 6
Mitel Mobile Convergence Solutions



 Combine best of breed
  applications
                                           Mobile
   – Mitel IP business                     Offering                 Mitel Mobile Devices
     communications solutions              Mobile                 Network- or Server-Based
   – NetSolutions Wireline and             Integration                   Solutions
     Wireless services                     UCC                    Mitel UC Advanced Mobile
                                           Integration                     Clients
 Delivering converged
  fixed voice and mobile                   PBX
                                           Integration            Mitel Dynamic Extension
  communications
 Expanding UCC
  applications to
  the mobile user




                                 Mitel | Confidential   slide 7
Benefits



 Puts an end to the “two phone                   Provides:
  numbers” and “two voice                             – One phone number for
  mails” problem                                        mobile and desk phone
                                                      – Simultaneous ring
                                                      – Seamless, transparent
                                                        transfer between desk and
                                                        mobile phone during a call
                                                      – One voice mail inbox using
                                                        the Mitel’s Enterprise Voice
                                                        Mail platform




                          Mitel | Confidential    slide 8
Benefits



 Simplifies end-user experience
 Dialing
   – Extension dialing from the mobile,
     just like from the desk phone
      – No access numbers or
        codes required
      – Works for mobile to desk, desk to
        mobile, mobile to mobile
   – Non-enterprise dialing is completed
     by dialing 10 digits (no “9” required)




                                Mitel | Confidential   slide 9
Benefits



 Cost Savings                           Additional savings:
                                              – Mobile phones can replace
                                                desk phones
                                              – New employees can be
                                                installed faster, cheaper,
                                                virtually anywhere
                                              – Intelligent signaling and
                                                routing allows trunk
                                                reduction
                                                    – Mobile to Enterprise
                                                      calls routed through
                                                      data connection




                 Mitel | Confidential    slide 10
Benefits



 Allows Telecom Manager to                         Better Control:
  track and control mobile calls                          – Class of Control from the
                                                            Mitel Communications
                                                            Director (MCD) can be
                                                            extended to the mobile
                                                            device
                                                          – Mobile calls can be tracked /
                                                            logged by the MCD
                                                          – Single published phone
                                                            number remains property of
                                                            the business when an
                                                            employee leaves




                            Mitel | Confidential   slide 11
Mitel Mobile Convergence Solutions



 Mitel Mobile Wireless Integration
   – Network-based FMC solution that bridges the gap between wireless
     and wireline services by extending corporate call control and features
     provided by MCD to any Mitel mobile device.


 BlackBerry Mobile Voice System (MVS)
   – Enterprise-based FMC solution designed to unify desk phone’s
     features with BlackBerry smartphones through connectivity of
     BlackBerry MVS Server, Enterprise Server, and MCD.



                Communications with No Boundaries




                               Mitel | Confidential   slide 12
Mitel Mobile Wireless Integration (MWI)



 Robust and scalable network-based integration via SIP without the need
  for two-stage dialers, premises-based adjunct servers, or costly wireless-
  to-SIP transcoding
 All calls originating from or terminating at the user’s mobile phone will be
  routed to MCD for further processing
   – Supports four-digit + / extension dialing
   – Delivers one-number subscriber identity
                                                                       UC
   – Integrated with MCD
                                                                                 Seamless
   – Leverages installed premises voice mail
     platform
   – Will support one-number SMS
                                                                       +         Function
                                                                                   and
                                                                                Reachability

 Works on all Mitel Mobile phones without                           Wireless
  the need for SIP clients or apps, or Wi-Fi
 Complete macro wireless network feature
  functionality on Mitel Mobile’s nationwide network


                                   Mitel | Confidential   slide 13
Mobile Wireless Integration Network Architecture




                                                              CDMA         IMS
               PSTN
                                                                                   SBC

                                                                                     MPLS




             Site                                             Site               WAN Router
                             WAN Router
             A                                                B
                                     MBG                                           MBG




               Voice Mail                                     Voice Mail


                            Mitel | Confidential   slide 14
Mitel Mobility for BlackBerry MVS 5
Full Office Experience on BlackBerry Smartphones

 End Users get their office phone on their
  BlackBerry smartphones
   – One office identity, one office voice mail
   – Office extension dialing and desk phone features all
     accessible from native BlackBerry smartphone client
 Business decision makers get cost savings and
  improved productivity
   – Save money through optimized Call Routing and
     the use of Voice over Wi-Fi® Calling
 IT Administrators get a secure and manageable Unified
  Voice solution
   – BlackBerry Enterprise Server integration to provide
     secure access to the enterprise voice network
 VMware® Ready™: Virtual MCD and BlackBerry MVS


                                Mitel | Confidential   slide 15
Mitel Mobility for BlackBerry MVS 5
Infrastructure and Client Interface




                         Mitel | Confidential   slide 16
MWI and BlackBerry MVS Solutions
A Quick Glance
                        Mitel Mobile                                   BlackBerry
                    Wireless Integration                                  MVS

Devices           Any Mitel Mobile handset                      BlackBerry smartphones

Internal ext.         Yes – devices act
                                                                          Yes
dialing              as a PBX Extension
PBX features
                            Yes                                           Yes
on device

Single #
                            Yes                                           Yes
reach

One voice
                            Yes                                           Yes
mail
                 Network based – no premises                    Requires BES and MVS
Implementation
                      servers required                                 servers
                                                              Yes – calls made on the Wi-Fi
Wi-Fi calling                No
                                                                   or cellular network



                            Mitel | Confidential   slide 17
Summary

 The workforce is more mobile and less tethered to desktop telephony
  devices.
 Investment in traditional desktop communications devices is expected to
  grow at 8% of companies polled, while smartphone deployment was
  forecasted to grow at 83%.
 Customers desire the same kind of functionality and integration with their
  office communications systems from their mobile devices.
 With Mobile Convergence Solutions from Mitel Mobile, businesses achieve:
   – Increased mobility – solutions provide consistent workplace experience
     for employees in and out of the office by making employees reachable
     anytime and anywhere
   – Increased customer service response – single number, voice mail, and
     simultaneous ring allow key employees to receive live desk calls on their
     mobile device to assist with customer issues and problems
   – Leveraging existing UC business processes

                            : In-Office Experience Anywhere


                               Mitel | Confidential   slide 18
Mobile Applications


                                   Dynamic
                                   Extension


         Mitel Mobile                                           Adaptive
         Wireless                                               Mobile
         Integration                                            Connect




                                                          UC Advanced
              BlackBerry®                                    Mobile
                 MVS                                       Client / UC
                                                             Mobile




                            Mitel | Confidential   slide 19
Solutions for Mobile Workers
360° Convergence



      Mobile               Fixed UC                           Applications

                                                           – Mitel Mobile
                                                             Wireless
                                                             Integration
                                                           – BlackBerry Mobile
– Smartphones        – Selection of desk                     Voice System
– Tablets              phones and soft-                    – Mitel UC
                       phones (optional)                     Advanced Mobile
– Wireless
  integration                                              – Mitel Applications
                     – In the cloud or on                    Suite
                       premises




                         Mitel | Confidential   slide 20
Resources                           Follow Mitel



                       For more Mitel Mobile information and
                        resources, please visit:
                              – www.mitel.com/mobile
                              – www.mitel.com/blackberrymvs
                              – www.mitel.com/netsolutions




            Mitel | Confidential   slide 21
Thank you




    The information conveyed in this presentation, including oral comments and written materials, is confidential and proprietary to Mitel® and
              is intended solely for Mitel employees and members of Mitel’s reseller channel. If you are not a Mitel employee or a Mitel
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posted:9/14/2011
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