LEWIS & CLARK COMMUNITY COLLEGE MGMT 237 – FUNDAMENTALS OF MANAGEMENT Internet Class Outline (Syllabus) Fall 2010 Instructor Information Name: Bob DiPaolo Office: Caldwell 3305 Hours: Monday, Tuesday and Wednesday - 8:00 to 11:30 a.m. Phone: Office - (618) 468-4533 Home - (618) 377-5592 E-mail: email@example.com (Outside of Blackboard) Website: http://www2.lc.edu/business/bdipaolo.htm Materials of Instruction Required Text: Fundamentals of Management – Essential Concepts and Applications by Robbins, DeCenzo and Coulter, 7th edition Course Objectives: Upon successful completion of the course, a student should be able to: 1. Discuss the functions of management associated with successful strategic planning, organizing, staffing, leading, and controlling. 2. Identify and describe the major contributions in the evolution of management thought. 3. Explain ways motivation plays a role in enterprises and discuss the modern management approaches to motivation. 4. Name the key result areas in which all enterprises should establish predetermined, results oriented objectives. 5. Describe how MBO, the Delphi technique, and leading economic indicator economic forecasting work. 6. Analyze management decision making through case studies. 7. Specify the most common methods of job design and analysis. 8. Describe various techniques of successful organizational development and change. 9. Describe the impact of job-related stress. 10. Explain how a manager's underlying assumptions about human behavior will influence both self and others. 11. Explain how traits, behavior, and situational analysis may be important to understanding leadership influence. 12. Outline several techniques for improving communication and listening effectiveness. 13. Recount various methods of control used by effective managers. 14. Apply the basic types of financial ratios. Assignments and Course Activities While working with others in the class is encouraged, the work submitted by each student must be based on his or her own efforts. Plagiarism must be avoided. Please refer to the section on academic dishonesty in this syllabus. It provides you with a link to a web site that should clarify any issues related to this matter. It also refers you to the school catalog which is very specific about the consequences of such behavior. Orientation Week (Bonus Points): There is a series of four very brief introductory activities planned during the first week of class. These exercises are aimed at providing us with the opportunity to get acquainted with one another and to get some exposure to the procedures that will be used in the class. Upon successful completion of each of the activities, up to five bonus points will be granted for a total of twenty possible bonus points. The only other opportunity for bonus points or extra credit in this course is a very brief comprehensive twenty-point timed quiz to be taken sometime during the week just before the final exam. During the orientation week each student is asked to complete the following: (1) send a mail message within Blackboard to the instructor acknowledging your arrival into the course website and include your current phone number and e-mail address, (2) post a public message in the Introductory Discussion forum (always select the correct forum first) that provides a link to a useful website of your choice (by copying and pasting the URL from the address box of your browser at the very beginning of your message) followed by a brief description of the chosen site and finally the listing of five facts about yourself for the rest of the class, (3) complete a five-question introductory quiz on this syllabus and other course content, and (4) submit an introductory net assignment by following the instructions provided in the assignment section of the course. Again, you will be given up to five bonus points for successfully completing each of these activities. Course Activity Schedule and Deadlines: A detailed semester schedule of the following course activities and the related study assignments is provided at the instructor web site and within Blackboard. With the exception of the two exams, all assignments have a deadline of 11:59 p.m. on Saturday evenings. Also, with the exception of discussions and the two proctored exams, assignments can be completed as soon as you wish to do so. However, they must be done by the specified deadlines unless late submission is pre-approved. Late Submissions: If, at the discretion of the instructor, an assignment is approved for late submission due to justified extenuating circumstances, the assignment grade will be subject to a possible reduction of 20% of the original points earned. Any request must be made within three days of the initial due date and the late activity must normally be completed within one week of the original due date. Any work submitted late without prior instructor approval or after the approved extended deadline will be given a grade of zero. Please note this policy will be strictly followed and that no late submissions or deadline extensions will be approved for any reason during the last two weeks of the class. Evaluation of Student Achievement: A standard grading scale (90% or above for an A, etc.) will be used with adjustments for unusual score distributions. The final grade will be based on (possible points in parentheses): bonus points from four orientation week activities (5 points each), eight class discussion activities (20 points each – 5 points each for the first three acceptable postings and 5 points for submitting a recap of information from a cited web source that is related to the discussion topic), eight chapter quizzes (40 points each), two web-based activities (60 points each), one brief comprehensive bonus quiz (20 points), and two examinations (200 points each). All scores will be added together (1040 possible points total) to determine your final semester total. The basis for the final grade determination will be 1,000 points. Other than up to 20 bonus points which can be earned during the orientation week and the 20 bonus points from the brief comprehensive quiz near the end of the semester, no other opportunities for extra credit will be made available. Discussion Forums in Blackboard: Each of the eight regular class discussions will begin with a general statement or question from the instructor. Each discussion will last approximately one week, and students must post a minimum of at least one message on three different days during the calendar week. It is strongly recommended that students click on the “Expand All” button on the right of the screen each time any discussion is entered. Although more than the minimum is encouraged, the three required messages must be posted on different calendar days. Whenever more than one message is posted on any date, they will simply be treated as one combined message for grading purposes. The minimum word count must be met by one of the messages since the word count of multiple messages on a date will not be combined to meet the minimum word requirement. Since discussions end on Saturday, it is important that students enter the discussions early in the specified weeks, and obviously no later than Thursday of the discussion week in order to meet the separate day message requirement. The minimum length of an acceptable posting for grading purposes is about 75 words. No partial credit will be given for any submissions that do not meet the minimum word length. Messages should be specifically related to the forum topic and should consist of new comments or responses to earlier messages. At least one message must be in reply to another student’s posting. Replying to an instructor’s posting will not meet this requirement. This means that for at least one message in each regular discussion, you must be viewing a student’s message and use the “Reply” button to enter your posting of 75 words or more. Any contributions that do not add meaningful content to the dialogue will be ignored for grading purposes. If you state an opinion or express agreement or disagreement with another posting, you must include support for that opinion or position. At least one of the student’s postings per forum must include information from an identified outside web source. You must cite any sources used by showing the URL (web address) of the source at the top of your message by copying the “http://...” from the address box at the top of the browser window and pasting at the top of your posting. This gives other students and the instructor access to the full article if they wish to get additional information. You should also provide a short paragraph or two that recaps the content of the source and how it is relevant to the discussion. Chapter Quizzes: A total of eight open-book quizzes are included in this course. The quizzes in this course are actually the equivalent of homework assignments. Each quiz covers two chapters and consists of twenty questions, ten for each chapter. Most quizzes are not timed, therefore you are encouraged to take your time and look up each answer as needed. However, you will not have access to any resources for the timed mid-term and final exams. Therefore, in order to prepare for the later exams, you should be thorough in your determination of appropriate answers on quizzes. This applies to the optional practice tests/quizzes that are available in this course as well. You are strongly encouraged to view the correct answers on graded quizzes and the optional practice quizzes, and to use both as important resources for reviewing for later exams. Again, most quizzes are not timed, but you must submit each quiz within Blackboard on or before the specified deadlines. Blackboard will not accept all or part of them after the specific date and time. You can access the screens for taking a quiz as many times as you wish. The answer to each question must be saved separately or you can use the Save All Answers button before closing the window. After saving the answers, simply close the window by clicking on the “X” in the far upper right corner if you wish to return to the quiz later. However, you can only submit a quiz once for grading by clicking on the Save and Submit button and then click on OK for Confirm Assessment Submission clicking on OK for Submit Quiz for Grading. Therefore, a thorough review of your responses should be completed first. Students whose performance falls below an average grade of 70% may be required to submit the results of practice quizzes to the instructor prior to the taking of a regular graded quiz. Since each of the graded quizzes covers two chapters, practice quizzes from both would be included. Net Assignments: You are to complete one introductory and two regular net assignments, each to be completed on or before the specified deadlines. Regular net assignments consist of answering all of the questions provided with the Case Applications at the end of the chapters in the text. For each of the two regular assignments you are to choose one chapter from those listed below. However, you must also find a minimum of two additional web sources for each assignment that will enable you to add additional related content to the report. The additional sites must be properly cited at the end of your document. Refer to the section below for specific information on proper citations. Make sure that your name and the chosen chapter number and title are shown at the top of your report. You must show each numbered question or directive from the site. Place your appropriate responses immediately after each question or directive. Each completed assignment should contain a minimum of 750 words. To verify adequate length, a word counter will be used by the instructor. Points will be deducted if your complete report does not include the minimum of 750 words. The questions you include from the assignment instructions and your responses to these questions will be included in the word count. Any quoted material should be placed in quotation marks. Total quoted content should not exceed 10% of the total word count of student responses. Quoted words in excess of the 10% of the total responses will be ignored for the purpose of establishing the graded report word length. In addition to length, a grading rubric will be used that also addresses the following: proper heading, question and answer format, spelling, grammar, proper citations, relevance of additional sources, appropriateness of content, and originality. The rubric is shown below. Plagiarism will result in a zero grade for the assignment and other possible consequences that may include failure of the course and further disciplinary action. The net assignments must be submitted within Blackboard. When saving your document, use only a-z, A-Z, 0-9, - (hyphen) and _ (underscore) in the file name. Using such characters as “#” and “&” will make it impossible for you or the instructor to open the file that has been uploaded to Blackboard. To upload your completed assignment, scroll down the page and click Attach File area and click on Browse for Local File. Once you have found the file on your drive, click on it once, and then click on the Open button in the dialog box, and then click on Attach File. However, this does not complete the process. You will see the file listed and ready for submission. At this point you still have the opportunity to delete the file and upload a corrected or improved version if you wish. Then, if you wish to return to the assignment later, click on Save as Draft. The last step can only be done once. After you have uploaded your completed assignment, you must click Submit. Then click on OK to verify your wish to finally submit it for grading. The screen will refresh and you can scroll down to see the confirmation that the assignment file was submitted. Once assignment grades are posted, usually within one week after the due date, the comments section will provide an explanation for any points deducted. Since grading is done in phases, a grade of zero may be temporarily posted. If this is done, an explanation will be provided in the comments as well. Chapter Options for Net Assignments First Net Assignment Choose a case application from one of the following chapters: 1, 2, or 3 Second Net Assignment Choose a case application from one of the following chapters: 4, 5, 6, 7, 8, 9 or 10 Procedures for Citing Additional Resources The Columbia Guide to Online Style by Janice R. Walker and Todd Taylor (Columbia UP, 1998) presents a guide to locating, translating, and using the elements of citation for both a humanities style (i.e., MLA and Chicago) and a scientific style (APA and CBE) for electronically-accessed sources. Humanities Style To cite files available on the WWW, give the author's name, last name first (if known); the full title of the work, in quotation marks; the title of the complete work (if applicable), in italics; any version or file numbers; and the date of the document or last revision (if available). Next, list the protocol (e.g., "http") and the full URL, followed by the date of access in parentheses. Burka, Lauren P. "A Hypertext History of Multi-User Dimensions." MUD History. 1993. http://www.utopia.com/talent/ lpb/muddex/essay (2 Aug. 1996). Scientific Style Give the author's last name and initials (if known) and the date of publication in parentheses. Next, list the full title of the work, capitalizing only the first word and any proper nouns; the title of the complete work or site (if applicable) in italics, again capitalizing only the first word and any proper nouns; any version or file numbers, enclosed in parentheses; the protocol and address, including the path or directories necessary to access the document; and finally the date accessed, enclosed in parentheses. Burka, L. P. (1993). A hypertext history of multi-user dimensions. MUD history. http://www.utopia.com/ talent/ lpb/muddex/essay (2 Aug. 1996). Grading Rubric The following rubric will be used to grade the net assignments. Each assignment is worth a total of 60 possible points. Category Characteristics Very good Good Fair Poor Proper heading content, Q & A format used, spelling, grammar, proper citations, Mechanics 18-20 Pts 15-17 Pts 12-14 Pts 0-11 Pts general preparation and submission instructions followed Word length (minimum of 750), number of additional Quantity of sources (minimum of two), all 18-20 Pts 15-17 Pts 12-14 Pts 0-11 Pts Effort elements of assignment addressed Thoroughness of responses, Quality of accuracy of content, 18-20 Pts 15-17 Pts 12-14 Pts 0-11 Pts Results relevance of information used The following are typical explanations for point deductions: Failure to meet minimum word length requirement of 750 words: (-1 to 20 points) Errors in grammar and/or spelling (Use grammar and/or spell checker to identify.): (-1 to 5 points) Failure to include required number of additional sources and/or properly formatted citations: (Refer to assignment information.): (-1 to 10 points) Failure to provide the prescribed content in the report heading (student name and chapter number or chapter title): (-1 to 5 points) Failure to follow instructions to use question and answer format: (-1 to 5 points) Failure to address all of elements of the assignment: (-1 to 20 points) Failure to follow instructions concerning submitted file format which must be Word 6.0/95 or later (.doc or .docx) or Rich Text Format (.rtf). (-1 to 5 points) Excessive use of quoted content. (-1 to 20 points). Failure to follow assignment instructions: (-5 to 20 points) Comprehensive (Timed) Bonus Quiz: In addition to the opportunity for bonus points during orientation week, there will also be a very brief timed comprehensive bonus quiz. There will be a time limit of thirty (30) minutes to complete the quiz from the time it is first opened. It will consist of a total of twenty standardized assessments multiple-choice questions that address some of the major concepts of the entire course. Therefore, it must be taken after all chapters have been covered and the results of all chapter quizzes have been reviewed. That is why it is scheduled for sometime during the week just before the four-day period for the final exam. Each of the questions will be worth one point providing an opportunity for earning up to twenty bonus points. Proctored Exams: Exams are proctored and timed and must be taken at an approved location. The mid-term exam covers six chapters (1 thru 6) and two modules (history and entrepreneurship), and the final exam covers eight chapters (7 thru 14). Both must be taken at the Main Campus Assessment Center - Haskell, at the N.O. Nelson Center, or at either of the Community Education Centers (listed below) sometime during the four-day period specified for each. The Main Campus Assessment Center in Baldwin Hall is not available for the exams. The Assessment Center – Haskell is available and is located downstairs in Haskell Hall in room B25 with hours from 8:00 a.m. to 4:30 p.m. on Monday and Thursday and from 11:00 a.m. until 7:30 p.m. on Tuesday and Wednesday. Please be advised that there are no evening hours at the other locations. All exams must be completed no later than 15 minutes before the respective location is scheduled to close. Except for the Main Campus Assessment Center - Haskell, students must contact the chosen location to make the necessary arrangements about a week prior to the taking of the test. Refer to the contact information provided below. Under extraordinary circumstances, other arrangements may be possible with pre-approval from the instructor who must be contacted at least one week before the exam period of three days begins. Students must bring a photo ID with them in order to take the exams. Each exam consists of 100 multiple choice questions. There is a time limit of two-hours, and you will not be able to use the book or any notes. Therefore, it is important to set aside some time to review. Please refer to the quizzes section above for information on preparing for the exams. In order to guide you through a review process, a list of suggested review topics is provided for each exam. Other recommended sources for review are completed chapter quizzes, key terms, chapter summaries, lecture notes, and the PowerPoint slides. There will be planned review activities scheduled during the week prior to each exam. Assessment Center - Haskell on Main Campus - Haskell Hall - Room B25 (No appointment necessary) N.O. Nelson Campus (Appointment necessary) Edwardsville – (618) 656-8800 or (618) 468-5851 Community Education Centers (Appointment necessary) Carlinville – (217) 854-5400 or (618) 468-2275 Jerseyville - (618) 498-6500 or (618) 468-2273 Disability Accommodations: If you need an accommodation based on the impact of a disability, please inform your instructor as soon as possible. An appointment will be arranged in order to discuss the course format, anticipate your needs and explore potential accommodations. A Special Learning Needs Counselor is available for assistance in verifying the need for accommodations and accommodation strategies. If you have not previously contacted that office, it is suggested that you to do so at (618) 468-4126 or (618) 468-4211. Academic Dishonesty: Assignments that have been copied from another student or another source will not be scored. As stated in the L&C catalog, “Academic dishonesty including, but not limited to, cheating, plagiarism, and forgery, violates the STUDENT CONDUCT CODE and will lead to disciplinary action up to and including expulsion.” The following website will give you in-depth information on the definition of plagiarism and more. Please visit this site if you need clarification. http://www.turnitin.com/research_site/e_what_is_plagiarism.html As is the case with all of the activities in this course, if you are having difficulties, you are encouraged to simply contact the instructor or the technical staff for help. You are encouraged to visit the instructor website and the text companion website listed above for additional information. Very thorough assignment details including a schedule of activities and assignment deadlines are available within the Blackboard course. The procedures for accessing and using Blackboard are available from the web site at http://blackboard.lc.edu. While every effort will be made to adhere to the details of this syllabus, they are subject to change in the event of extenuating circumstances.