Terms and Conditions 1. Terms and Conditions: The Terms and Conditions for the Glow-worm Ultracom Promotion are made up of (a) the conditions set out below (b) information on how to enter (c) information on available prizes and (d) any other additional conditions we will give you. Any entry which does not comply with these Terms and Conditions will be deemed as invalid and will be rejected. By submitting your entry, you accept to be bound by these Terms and Conditions. 2. Who is eligible to enter: Entry is only open to Gas Safe Registered businesses. The claimant must be a resident of the UK and 16 years or older at time of entry and have the permission of the Gas Safe Registered Business to enter. Employees of the Promoter who have worked on the preparation or administration of this promotion, members of their immediate work group and their families or their affiliates, their agents or anyone professionally connected with this promotion are ineligible to enter. st 3. Promotion Period: The promotion commences in the UK at 12.01am 1 September 2011 and closes st at 11.59pm 31 December 2011 ("Promotion Period"). Entries received by the Promoter outside of the Promotion Period will be invalid. 4. How to enter: Entries can only be made by a sending an SMS message from a mobile phone. An SMS text message must be sent in the UK to 60060 with the message “Ultracom [Gas Safe Business Registration Number]” (Note that SMS text entry may not be available from all mobile phone carriers or plans) 5. Each entry code is valid for one entry. Participants are limited to six entries made using the same Gas Safe Registered Business Number or size entries made from the same mobile phone number for the entirety of the promotion period. Proof of sending an SMS text message is not proof of receipt. The Promoter is not liable for non or late receipt of any text message due to operator or network error, nor for any associated costs to claimants. 6. Invalid entries: All entries must comply with these Terms and Conditions and the following entries will be invalid: a. Entries submitted using automated means (for example a computer programme, script or device) or other method or technique designed to unfairly increase chances of winning b. Entries without a valid Gas Safe Business Registration Number c. Entries made by a person who is not an owner or employee of the Gas Safe Registered Business of the Gas Safe Business Registration Number submitted d. Entries which tamper with the entry process, such as utilisation of techniques designed to avoid payment of call costs; e. Third party or bulk entries; f. Any other entry in breach submitted in breach of these Terms and Conditions. 7. The Promoter reserves the right to verify the validity of entries, disqualify any entrant and invalidate or recover prizes issued to an entrant following breach of these Terms and Conditions. The Promoter will deal with such prizes at its discretion, including allowing these prizes to be re-entered into the draw, utilizing them for another competition, donating them to charity or removing their availability. 8. From time to time, the Promoter may offer alternative entry routes, details of which may be published through the Promoter’s website or other channels. 9. Winning entries: All SMS text message entries to 60060 with the message “Ultracom [Gas Safe Business Registration Number]” (in line with previously stated Terms and Conditions) will be notified by text no later than 12 hours after receipt of entry of the winning status. This notification will contain a unique identifier number (Claim Code) which entrants must keep a record of as proof of entry. 10. The Promoter reserves the right to require the unique identifier number, as well as the Gas Safe Registered Number and mobile phone number used as proof of entry, together with proof of purchase for all cash back related prizes. 11. Non Purchase related Prize winners will have 2 weeks from receipt of notice by text in which to claim the non-purchase required prizes (such as training and merchandise) as per the instructions within the received notification. th 12. Purchase related Prize winners will have until 11.59pm on 29 February 2012 in which to claim cash back related prizes where purchases are required in line with the instructions received within the notification. 13. All winning prizes will be drawn at random by computer. 14. Any unclaimed prizes within the promotion period will be dealt with at the Promoters discretion, including allowing these prizes to be re-entered into the draw, utilizing them for another competition, donating them to charity or removing their availability 15. Cost to enter: There is no charge made by the Promoter for entry into the draw. Entrants will be liable for the normal charges imposed by their service provider for SMS text messages sent. Entrants will still be charged at these rates for all entries including any invalid entries, including those made by incorrect typing of keywords or Gas Safe Business Registration numbers or claims additional to the number of entries allowed. SMS text messages received back from the promotion provider will not be charged to entrants. 16. Prizes: The prizes available for this promotion will include: a. £50 cash back when entrant then purchases any product within the Glow-worm Ultracom boiler range (purchase required). b. £200 total cash back when entrant then purchases 3 products within the Glow-worm Ultracom boiler range where by at least 1 purchase is for an Ultracom System or Regular Heat Only model (as detailed below). These claims are eligible over 3 separate purchases by the entrant (as long as the same authorisation code, Gas Safe number and mobile number is used by the entrant on the claim) and will be rewarded with £50 cash back for the first purchase, £75 cash rd back with the second purchase and £75 cash back with the 3 purchase (purchase required). Claims may be made separately or together. c. £70 cash back when the entrant purchases any product within the Glow-worm Ultracom boiler range and a Glow-worm Climapro2 RF control on the same purchase (purchase required). d. 1 free of charge Glow-worm MCS training course to be taken at a Glow-worm Centre of Excellence (no purchase required) e. 1 free of charge Glow-worm branded work wear claim (no purchase required). Glow-worm branded work wear items to be at the discretion of the Promoter. 17. The Glow-worm Ultracom boiler range consists of the following products: a. 0010008853 Ultracom2 cxi b. 0010008854 Ultracom2 cxi c. 0010008855 Ultracom2 cxi d. 0010008856 Ultracom2 sxi e. 0010008857 Ultracom2 sxi f. 0010008858 Ultracom2 sxi g. 0010002449 Ultracom hxi h. 0010002450 Ultracom hxi i. 0010002451 Ultracom hxi j. 0010002452 Ultracom hxi k. 0010002453 Ultracom hxi l. 0010002454 Ultracom hxi m. 0010007983 Ultracom2 35 store 18. No cash alternative will be offered for any prizes. 19. Top Prize Draw: All SMS text entries received during the Promotion Period which have subsequently th had a valid claim processed by 11.59pm on 29 February 2012 will automatically be entered into a Top Prize draw. The first valid entry drawn at random will win a Free Glow-worm Ultracom boiler th th every week for a year from Monday 9 April 2012, or alternately 52 boilers on or before Friday 12 April 2013. The boiler eligible for this prize will be a Glow-worm Ultracom combi boiler 30cxi plus flue, or alternate Ultracom boiler of equivalent value. The winning entrant must provide the Promoter the boiler installation address and end user contact details for each boiler in advance of distribution with th all boilers installed by the winning entrant. The Top Prize Draw will take place by Friday 30 March 2012. 20. Prize winners: A list of all promotion winners and the Top Prize Draw winner will be available from Friday 6th April 2012 by sending a self–addressed envelope to Glow-worm Ultracom £1,000,000 Promotion, Glow-worm Marketing Department, Glow-worm, Nottingham Road, Belper, Derbyshire, DE56 1JT. 21. Prize rules: Each claim made by an entrant is subject to the Terms & Conditions of Entry (which are available at www.glow-worm.co.uk). Sending an SMS text message to the promotional number constitutes acceptance of that Club’s Terms & Conditions of Entry. 22. All text entries become the property of the Promoter to allow this information to be used by the Promoter for further communication activities. 23. If any prize is obtained or used in breach of the Terms & Conditions of Entry, it will be automatically void. If already accepted the entrant will be subject to the full market value of the prize. 24. Transfer of prizes: Under no circumstances will the receipt of any prize be allowed to be claimed or received by any other person than the original entrant. Entrants will be held responsible to the fullest extent permitted by law for any actions involving the use of the prize by the transferee. Prizes cannot be sold or taken as cash. 25. Delivery of Prizes: Prizes will be delivered to the UK address which is the registered address of the Gas Safe Business on the Gas Safe Register,.or (at the Promoter’s sole discretion) may be made available for collection at the Promoters registered address. If delivered to an address provided by you, they will be sent to arrive within 28 days of receipt of the claim. The Promoter is not liable for non-delivery of Prizes for any reason beyond its control, including but not limited to loss or theft in transit or any failure by you to accept delivery of a Prize for any reason. If you are required to collect your Prize at the Promoters registered address, you will be notified of any specific collection arrangements. 26. The Promoter is Vaillant Group UK Ltd, a company registered in England and Wales (company number 294316) and proprietor of the 'Glow-worm' registered brand, whose registered office is Nottingham Road, Belper, Derbyshire, DE56 1JT 27. The Promoter is not liable for any loss or damage whatsoever which is suffered, including but not limited to indirect or consequential loss, or for death or personal injury suffered or sustained during the course of accepting or using the prize, except for any liability which cannot be excluded by law. 28. The Promoter will not be held responsible for the winner and/or companion not taking advantage of the Prizes due to health or any other reason. 29. The Promoter’s decision is final and no correspondence will be entered into. 30. The Promoter reserves the right to offer an alternative prize of equal or greater value if an advertised prize becomes unavailable for reasons beyond the control of the Promoter. 31. The Promoter reserves the right to publish the names, photographs & county of the winners or to publicise the prize-giving presentation after the closing date of the promotion. 32. If for any reason this promotion is not capable of running as planned whether caused by computer virus, mobile phone failure, line drop out, bugs, tampering, unauthorised intervention, fraud, technical failures or any other cause beyond the control of the Promoter which corrupt or affect the administration, security, fairness or integrity of the promotion, the Promoter reserves the right in its sole discretion, (subject to any written direction given by a relevant Regulatory Authority), to cancel, terminate, modify or suspend the promotion. The Promoter may in its sole discretion disqualify any individual who tampers with the entry process. 33. Entries are deemed to be received at the time of receipt into the Promoter’s database and the Promoter’s records of receipt will be binding. The Promoter is not responsible for receipt of incorrect, inaccurate or incomplete information caused by an entrant or occurring during transmission. The Promoter is not responsible for any problems or technical malfunction of any telephone, telephone or computer network, or lines, servers, or telephone or internet service providers, traffic congestion on any phone or computer network, or any combination thereof, including any injury or damage to participants or any other person’s handset or computer related to or resulting from participation or sending or receiving of any communication or of any materials in this promotion. 34. The Promoter reserves the right to terminate, amend or extend this promotion without notice.