Terms and Conditions - Glow-worm

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Terms and Conditions - Glow-worm Powered By Docstoc
					Terms and Conditions

   1. Terms and Conditions: The Terms and Conditions for the Glow-worm Ultracom Promotion are made
       up of (a) the conditions set out below (b) information on how to enter (c) information on available
       prizes and (d) any other additional conditions we will give you. Any entry which does not comply with
       these Terms and Conditions will be deemed as invalid and will be rejected. By submitting your entry,
       you accept to be bound by these Terms and Conditions.
   2. Who is eligible to enter: Entry is only open to Gas Safe Registered businesses. The claimant must
       be a resident of the UK and 16 years or older at time of entry and have the permission of the Gas
       Safe Registered Business to enter. Employees of the Promoter who have worked on the preparation
       or administration of this promotion, members of their immediate work group and their families or their
       affiliates, their agents or anyone professionally connected with this promotion are ineligible to enter.
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   3. Promotion Period: The promotion commences in the UK at 12.01am 1 September 2011 and closes
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       at 11.59pm 31 December 2011 ("Promotion Period"). Entries received by the Promoter outside of the
       Promotion Period will be invalid.
   4. How to enter: Entries can only be made by a sending an SMS message from a mobile phone. An
       SMS text message must be sent in the UK to 60060 with the message “Ultracom [Gas Safe Business
       Registration Number]” (Note that SMS text entry may not be available from all mobile phone carriers
       or plans)
   5. Each entry code is valid for one entry. Participants are limited to six entries made using the same Gas
       Safe Registered Business Number or size entries made from the same mobile phone number for the
       entirety of the promotion period. Proof of sending an SMS text message is not proof of receipt. The
       Promoter is not liable for non or late receipt of any text message due to operator or network error, nor
       for any associated costs to claimants.
   6. Invalid entries: All entries must comply with these Terms and Conditions and the following entries
       will be invalid:
             a. Entries submitted using automated means (for example a computer programme, script or
                 device) or other method or technique designed to unfairly increase chances of winning
             b. Entries without a valid Gas Safe Business Registration Number
             c. Entries made by a person who is not an owner or employee of the Gas Safe Registered
                 Business of the Gas Safe Business Registration Number submitted
             d. Entries which tamper with the entry process, such as utilisation of techniques designed to
                 avoid payment of call costs;
             e. Third party or bulk entries;
             f. Any other entry in breach submitted in breach of these Terms and Conditions.
   7. The Promoter reserves the right to verify the validity of entries, disqualify any entrant and invalidate or
       recover prizes issued to an entrant following breach of these Terms and Conditions. The Promoter will
       deal with such prizes at its discretion, including allowing these prizes to be re-entered into the draw,
       utilizing them for another competition, donating them to charity or removing their availability.
   8. From time to time, the Promoter may offer alternative entry routes, details of which may be published
       through the Promoter’s website or other channels.
   9. Winning entries: All SMS text message entries to 60060 with the message “Ultracom [Gas Safe
       Business Registration Number]” (in line with previously stated Terms and Conditions) will be notified
       by text no later than 12 hours after receipt of entry of the winning status. This notification will contain a
       unique identifier number (Claim Code) which entrants must keep a record of as proof of entry.
   10. The Promoter reserves the right to require the unique identifier number, as well as the Gas Safe
       Registered Number and mobile phone number used as proof of entry, together with proof of purchase
       for all cash back related prizes.
   11. Non Purchase related Prize winners will have 2 weeks from receipt of notice by text in which to claim
       the non-purchase required prizes (such as training and merchandise) as per the instructions within the
       received notification.
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12. Purchase related Prize winners will have until 11.59pm on 29 February 2012 in which to claim cash
    back related prizes where purchases are required in line with the instructions received within the
    notification.
13. All winning prizes will be drawn at random by computer.
14. Any unclaimed prizes within the promotion period will be dealt with at the Promoters discretion,
    including allowing these prizes to be re-entered into the draw, utilizing them for another competition,
    donating them to charity or removing their availability
15. Cost to enter: There is no charge made by the Promoter for entry into the draw. Entrants will be
    liable for the normal charges imposed by their service provider for SMS text messages sent. Entrants
    will still be charged at these rates for all entries including any invalid entries, including those made by
    incorrect typing of keywords or Gas Safe Business Registration numbers or claims additional to the
    number of entries allowed. SMS text messages received back from the promotion provider will not be
    charged to entrants.
16. Prizes: The prizes available for this promotion will include:
         a. £50 cash back when entrant then purchases any product within the Glow-worm Ultracom
               boiler range (purchase required).
         b. £200 total cash back when entrant then purchases 3 products within the Glow-worm Ultracom
               boiler range where by at least 1 purchase is for an Ultracom System or Regular Heat Only
               model (as detailed below). These claims are eligible over 3 separate purchases by the entrant
               (as long as the same authorisation code, Gas Safe number and mobile number is used by the
               entrant on the claim) and will be rewarded with £50 cash back for the first purchase, £75 cash
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               back with the second purchase and £75 cash back with the 3 purchase (purchase required).
               Claims may be made separately or together.
         c. £70 cash back when the entrant purchases any product within the Glow-worm Ultracom boiler
               range and a Glow-worm Climapro2 RF control on the same purchase (purchase required).
         d. 1 free of charge Glow-worm MCS training course to be taken at a Glow-worm Centre of
               Excellence (no purchase required)
         e. 1 free of charge Glow-worm branded work wear claim (no purchase required). Glow-worm
               branded work wear items to be at the discretion of the Promoter.
17. The Glow-worm Ultracom boiler range consists of the following products:
         a. 0010008853          Ultracom2 cxi
         b. 0010008854          Ultracom2 cxi
         c. 0010008855          Ultracom2 cxi
         d. 0010008856          Ultracom2 sxi
         e. 0010008857          Ultracom2 sxi
         f. 0010008858          Ultracom2 sxi
         g. 0010002449          Ultracom hxi
         h. 0010002450          Ultracom hxi
         i. 0010002451          Ultracom hxi
         j. 0010002452          Ultracom hxi
         k. 0010002453          Ultracom hxi
         l. 0010002454          Ultracom hxi
         m. 0010007983          Ultracom2 35 store
18. No cash alternative will be offered for any prizes.
19. Top Prize Draw: All SMS text entries received during the Promotion Period which have subsequently
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    had a valid claim processed by 11.59pm on 29 February 2012 will automatically be entered into a
    Top Prize draw. The first valid entry drawn at random will win a Free Glow-worm Ultracom boiler
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    every week for a year from Monday 9 April 2012, or alternately 52 boilers on or before Friday 12
    April 2013. The boiler eligible for this prize will be a Glow-worm Ultracom combi boiler 30cxi plus flue,
    or alternate Ultracom boiler of equivalent value. The winning entrant must provide the Promoter the
    boiler installation address and end user contact details for each boiler in advance of distribution with
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    all boilers installed by the winning entrant. The Top Prize Draw will take place by Friday 30 March
    2012.
20. Prize winners: A list of all promotion winners and the Top Prize Draw winner will be available from
    Friday 6th April 2012 by sending a self–addressed envelope to Glow-worm Ultracom £1,000,000
    Promotion, Glow-worm Marketing Department, Glow-worm, Nottingham Road, Belper, Derbyshire,
    DE56 1JT.
21. Prize rules: Each claim made by an entrant is subject to the Terms & Conditions of Entry (which are
    available at www.glow-worm.co.uk). Sending an SMS text message to the promotional number
    constitutes acceptance of that Club’s Terms & Conditions of Entry.
22. All text entries become the property of the Promoter to allow this information to be used by the
    Promoter for further communication activities.
23. If any prize is obtained or used in breach of the Terms & Conditions of Entry, it will be automatically
    void. If already accepted the entrant will be subject to the full market value of the prize.
24. Transfer of prizes: Under no circumstances will the receipt of any prize be allowed to be claimed or
    received by any other person than the original entrant. Entrants will be held responsible to the fullest
    extent permitted by law for any actions involving the use of the prize by the transferee. Prizes cannot
    be sold or taken as cash.
25. Delivery of Prizes: Prizes will be delivered to the UK address which is the registered address of the
    Gas Safe Business on the Gas Safe Register,.or (at the Promoter’s sole discretion) may be made
    available for collection at the Promoters registered address. If delivered to an address provided by
    you, they will be sent to arrive within 28 days of receipt of the claim. The Promoter is not liable for
    non-delivery of Prizes for any reason beyond its control, including but not limited to loss or theft in
    transit or any failure by you to accept delivery of a Prize for any reason. If you are required to collect
    your Prize at the Promoters registered address, you will be notified of any specific collection
    arrangements.
26. The Promoter is Vaillant Group UK Ltd, a company registered in England and Wales (company
    number 294316) and proprietor of the 'Glow-worm' registered brand, whose registered office is
    Nottingham Road, Belper, Derbyshire, DE56 1JT
27. The Promoter is not liable for any loss or damage whatsoever which is suffered, including but not
    limited to indirect or consequential loss, or for death or personal injury suffered or sustained during the
    course of accepting or using the prize, except for any liability which cannot be excluded by law.
28. The Promoter will not be held responsible for the winner and/or companion not taking advantage of
    the Prizes due to health or any other reason.
29. The Promoter’s decision is final and no correspondence will be entered into.
30. The Promoter reserves the right to offer an alternative prize of equal or greater value if an advertised
    prize becomes unavailable for reasons beyond the control of the Promoter.
31. The Promoter reserves the right to publish the names, photographs & county of the winners or to
    publicise the prize-giving presentation after the closing date of the promotion.
32. If for any reason this promotion is not capable of running as planned whether caused by computer
    virus, mobile phone failure, line drop out, bugs, tampering, unauthorised intervention, fraud, technical
    failures or any other cause beyond the control of the Promoter which corrupt or affect the
    administration, security, fairness or integrity of the promotion, the Promoter reserves the right in its
    sole discretion, (subject to any written direction given by a relevant Regulatory Authority), to cancel,
    terminate, modify or suspend the promotion. The Promoter may in its sole discretion disqualify any
    individual who tampers with the entry process.
33. Entries are deemed to be received at the time of receipt into the Promoter’s database and the
    Promoter’s records of receipt will be binding. The Promoter is not responsible for receipt of incorrect,
    inaccurate or incomplete information caused by an entrant or occurring during transmission. The
    Promoter is not responsible for any problems or technical malfunction of any telephone, telephone or
    computer network, or lines, servers, or telephone or internet service providers, traffic congestion on
    any phone or computer network, or any combination thereof, including any injury or damage to
    participants or any other person’s handset or computer related to or resulting from participation or
    sending or receiving of any communication or of any materials in this promotion.
34. The Promoter reserves the right to terminate, amend or extend this promotion without notice.

				
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