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An Employee-Owned Company Volume 25 November 2008 The Latest Word on Cleaning Green “We live, eat and breathe green cleaning. We’re really passionate about the subject,” said Ashkin. “However, for most facility managers, cleaning is just one of the dozens of things they are responsible for. Because it’s not necessarily their top priority, we have to make it easy for them to do. This book isn’t just a primer, philosophy or a bunch of good ideas. It provides a lot of really practical tools facility professionals can use to help implement green cleaning practices.” The goal is to have the new book incorporated into IFMA’s sustainability educational track, with classes being offered that utilize the book for course material and FBG staff at IFMA’s World Workplace (from top left): Scott Hess, Barbara luna, continuing Darrin Hay, Bernie tobin and terri Gogetap. education units This is quite being awarded. Among the multitude of new ideas volumes of information, an appendix Because the literally a introduced at the October IFMA with practical green cleaning tools and cleaning process is continually new chapter (International Facility Management a collection of case studies from leading Association) World Workplace industry providers, whichincluding FBG. evolving, the for the Conference and Expo in Dallas, perhaps foundation most the exciting was a new book Ashkin, president of The Ashkin Group, is a 27-year industry veteran and also plans to janitorial provide annual sponsored by the IFMA Foundation entitled The Business of Green leading expert in the field of commercial updates to the maintenance green cleaning. A founding member Cleaning. Maybe because FBG is in it. of the Presidential Green Chemistry book. It is an equally valuable industry. Authored by noted industry experts Challenge Awards Program and past resource Stephen Ashkin and David Holly, The judge of the White House Closing the for distributors and manufacturers Business of Green Cleaning was Circle Awards, he’s also a recipient of interested in starting a comprehensive developed as a “how-to” guide for facility the 2006 Children’s Environmental program for the built environment. managers implementing green cleaning Health Excellence Award from the U.S. programs. The new book features Environmental Protection Agency. continued on page 2 InsIde Page 2 ESOP News Page 4 IFMA golf Page 5 A Maintenance Page 6 Celebrations Page 8 Music Review SpOtlitE Page 3 tournament Thank You! Page 7 Donohue Retires Green Holidays Pennsylvania Kudos From the Mailbag FBG is a national building maintenance company. esOP neWs by Terri Gogetap, CBSE, President As we close October’s Employee Ownership month we enter November, the month of Thanksgiving. At this time, I would like to thank all of our employee owners who make a significant contribution each day to the success of our company. As you read through the Spotlite every month, there is evidence of the pride of ownership so many individuals display. From finding personal belongings at an account and handing them into security to helping out an employee in need. I’m proud to be part of a company where ethics and integrity play a pivotal role. This is part of what our Employee Owner Committee will be calling upon as they begin to organize. There will be 12 active members that represent employees throughout the company. Over the next two or three issues, we will introduce (in no particular order) the committee members to you. Again, thank you EOC volunteers! Judy HOLLInGer Judy Hollinger is representing the corporate office. She works in the accounting department and expertly handles The Latest Word on Cleaning Green all payroll. Thanks to Judy, we get paid accurately and continued from page 1 on time! Judy has been very supportive over the years whenever we have fund raisers (she is our contact for the “This is quite literally a new chapter Omaha Henry Doorly Zoo memberships) and many for the janitorial maintenance other corporate/Omaha events. Judy will bring 13 years of experience with FBG to the group. Thank you for volunteering once again Judy! industry.” FBG President Terri Gogetap said upon receiving a TArA sTALey signed copy of the new book. “We’re Tara Staley is representing NSC (NetWork Services, Inc.) an LLC formed between FBG honored to be included in such a and Varsity Contractors to provide facility maintenance service to all Qwest facilities across landmark publication as this. Steve 14 states. NSC is housed in the FBG corporate offices in Omaha. Tara came to us from the has been a friend and colleague healthcare industry and has been with the company since for years and FBG applauds him 2006. In addition to being a Customer Support Specialist, for his many contributions to she handles Accounts Payable for waste services. With the our industry.” Gogetap added, amount of hauls we do every week, this is no small task. “We’d also like to thank Steve, Tara is the proud mother of a 16-year old boy who is now and IFMA, for recognizing the driving, and she doesn’t worry, “he’s a good driver,” she said. Thank you for volunteering Tara! efforts of so many here at FBG.” This book won’t be the last word on BreT L. HennInG environmental issues in the workplace. Bret represents the Lincoln Branch office and comes to FBG with over 20 years of Underscoring the importance of going experience in the building service industry. He’s been with us just over two years and came green, 2008 marked the second year to us from Colorado, which he visits every chance he gets. He is Lincoln’s employee trainer the IFMA tradeshow featured an which covers all of Western Nebraska. He has serviced almost every one of our accounts in that area giving him exclusive “Green Zone” for exhibitors a lot of contact with our employee base. This makes him focused on sustainable practices. a perfect candidate for the committee. In his spare time, Bestseller list, here we come! ■ he collects rocks and coins, likes to go fishing and does a little gold prospecting as well. Thank you Bret for joining our Employee Ownership Committee (EOC)! 2 2 united Way Winner Another successful United Way of the Midlands Campaign has come to a close and this year we exceeded the 2007 contributions by several hundred dollars and raised $4,613. From the contribution cards we collected, we held a drawing for a $50 target gift card on the last day of the fundraiser. pat McGrath (right) from Accounting (payroll and dispatch for Alliant Energy and level 3) drew the card and DJ Van Nurden (Accounts Receivable) was the lucky winner. Apparently DJ is no stranger to winning things, she’s pretty good at contests and has been a winner many times before. When her name was drawn, no one was terribly surprised! Congratulations DJ and thank you for your contribution to United Tom Montgomery, Mississippi River Tom donohue Regional Manager said, “He was the Way. thank you to everyone who made a retirement Party best boss I’ve ever had. He has a sense contribution. this will make an impact of urgency, he’s always to the point, Surprise! Tom arrives to the party with on services that help people with the funny and very caring. He did a great granddaughter Tessa and she looks more key ingredients for a good life: a solid job of taking care of our customers surprised than he does! education, stable income and good and his employees.” health. And, thank you especially to Now that Tom has retired, things are a Randy Zornes, Mountain States Dawn Cunningham who handled all the little quieter in the Omaha office. After Regional Manager, said, “One of the accounting details and paper work. ■ 15 years as COO of our janitorial division most important things I learned from (aka Building Maintenance Services), Tom is, labor, labor, labor! And, he Tom is now enjoying life playing golf and always said that gross margin is a good racquetball, and practicing yoga, but disciplinarian. By managing our labor mostly spending as much time as possible costs, we know that we are giving the with his grandkids. customer what we promised as well as He and wife Linda have two daughters our employee owners. Thanks Tom, now and four grandchildren: Tessa, Blake, go have fun on the links, and I know, I Jaron and Noah. still owe you a round! Some of the managers who were not Thank you Tom from all of us for the able to be at the Sunday soiree wanted to many contributions you made to our add a few words to Tom here: success, we will miss you! ■ dear Vendors, Please Help us reduce! speaking of dJ. . . in our continuing efforts to be as green as possible, she invites all our vendors and customers to use our Electronic transfer System for Accounts payable and Accounts Receivable. to get started, please call her at (409) 595-5029 or email her at email@example.com. ■ ■ 3 3 IFMA utilities Council Meeting & Golf Tournament The IFMA Utilities Council meets twice a year to provide facility managers with current information on the utilities industry. This includes benchmarking, LEED, space planning and industry trends. Each year, the Council also sponsors the Doug Underwood/Utilities Council Golf Tournament (a fundraiser that raises scholarship money through the IFMA Foundation). This year the council awarded two scholarships for $5,000 each to two facility management students. Pictured are the IFMA Utilities Council golf tournament organizers and players, Scott Hess, FBG, Tournament Greening the Holidays! from sierraclub.com co-organizer; Terry Shields, Alliant Energy (donning the knickers that were given to MAKe yOur OWn WrAPPInG PAPer. him as a gift for serving as the Council Most mass-produced wrapping paper you find in stores is not recyclable and ends President for the last two years); and Rick up in landfills. Instead, here’s a great chance to get creative! Wrap presents with Bond, Embarq, Council Treasurer. ■ old maps, the comics section of a newspaper, or children’s artwork. If every family wrapped just three gifts this way, it would save enough paper to cover 45,000 football fields. PerFeCT sCOre sTOCKInG sTuFFers: TesT yOur eCO-KnOWLedGe. From: Lisa La Rosa, Do you have a family member who loves the outdoors? Stuff their stockings with Fairview Health Services, Sierra Club Knowledge Cards, which come in a variety of outdoor themes ranging Minneapolis, MN from survival skills to baby animals. Another great stocking stuffer is “guilt-free” To: Tina Ericson, chocolate! Give the gift of organic, fair-trade chocolate and you can eat your way to FBG Branch Manager a better planet. Herbert Portillo, FBG Area Manager Add OrGAnIC & LOCAL FOOds TO yOur HOLIdAy FeAsT. Subject: Quarterly Customer Critique Support local family farmers who grow sustainable meat and produce. Not Received a Perfect Score of 50! only does it taste better, you’ll be doing your part for the planet too. Looking for an organic turkey or ham for Christmas dinner? Find out where to get local green products in your neighborhood. Comments : I truly believe in your company and the services you provide. dO A “COOL HOMe” TOur WITH Our enerGy-sAVInG When I had to ask for an additional service CHeCKLIsT. I was worried that it may not be received Take a pledge this New Years’ to reduce your home energy use by buying energy- well, but you responded so willingly! efficient light bulbs. Installing only 6 compact fluorescent light bulbs will save the I really appreciated that because we just average American family $60 per year. You can also use our handy “Cool Homes” want to have good customer service, good checklist to see what easy things you can do in your home to save energy. If there’s communication and good employees. You a fire in your fireplace this Christmas, turn down that thermostat! Lowering the have managed to successfully capture all temperature even five degrees can take 10% off your energy bill. Check out a three. We thank you! ■ complete list of energy-saving tips at sierraclub.com. ■ 4 4 Thank you Maintenance Men! By John Vaida, FBG Corporate Asset Manager When you walk into a dark room and flip the light switch, you expect the lights to come on. When you go to wash your hands and turn the faucet on, you expect water to come out. Most of us take these sorts of things for granted, like we do so many other things as we proceed with our day-to-day lives. The same is true for our buildings, the equipment we use and the vehicles we drive. We expect them to work properly and upon demand. This expectation and our very own FBG maintenance personnel’s skills and abilities are why I’m writing this Alliant Team Gets Green Cleaning Training thank you to them. They are constantly FBG Regional Manager Rich Leiknes met with our Western Iowa vendors Robin working on equipment and building Andrews from White Glove and Tom Adams for Bob’s Janitorial Service. These repairs, removing snow, changing light vendors assist us in servicing all our Alliant Energy accounts and they came to Omaha bulbs, maintaining vehicles, filling supply to attend a hands-on green cleaning training class. orders and doing laundry. Johnson Diversey Market Manager, Tom Vacek, is providing the healthy, high- Their work is done in the background performance cleaning instructions to all our cleaning teams. From using Green Seal as they keep our operations running certified products and high filtration vacuums to the proper use of microfiber cloths, we safely, smoothly and efficiently. They bring a holistic approach to creating a safe and healthy environment for our employees have scheduled projects and priorities and our customers. ■ like everyone else and yet they are asked to respond to daily requests that impact our health, safety and service Pennsylvania Kudos delivery needs. As you can guess, it can Jose Rivera was chosen as the be demanding at times, but they do Employee of the Month for his big their work willingly and professionally. help covering absences and helping Personally, I work with a lot of vendors with translation. Jose has been with and I can tell you, we have the best crew FBG since August of 2005. He started in the industry. as a Cleaning Specialist, then moved Next time you run into Mike to a Scrubber Operator, and is now a Mailander and Bobby Case (Omaha), Floor Care Specialist. He has become Gerald McArtor (Lincoln), Roy an expert in cleaning at our CNH, James (Colorado), or Whitey Boyer Mountville and Southco accounts. (Davenport) please give them a big thank you very much, Jose, for all your Thank You for their dedication and excellent service. How about giving flexibility and help! them a High Five next time they help Yudy Martinez Cardona was the you out when you are in a bind? You are winner of our monthly safety training all awesome teammates on this FBG drawing. Both received gift cards. Team! Thanks Guys! ■ Congratulations! ■ 5 5 NovemBerCELEBRATIONS B i r th days ( B y D at e ) a N N ive r sari es ( B y Ye a r s of S e r v i c e ) 1 Robert Rush Corporate 15 Alice Claxton Omaha 1 Rebecca Barnes Lincoln Robert Smith Omaha Gary Stewart Corporate Luella Coty Omaha Warren Bigelow Cedar Rapids Travis Steichen Cedar Rapids Clara Tello Omaha Vanly Chittarat Colorado - North Richard Vela Omaha 4 Gail Burroughs Omaha Rhonda Tooley Lincoln Samuel Cromer Jr. Corporate Donald Elmer Davenport Bessie Greer Davenport 5 Rodolfo Heredia Omaha Donald Jones Lincoln 16 Rebecca Becerra Omaha Lucinda Greer Omaha Candelaria Lopez Omaha Viviana Legarda Colorado - South Herbert Hall Omaha Nilda Luciano Davenport 5 Kathleen Clark Corporate Ruben Moore Davenport William Jenkins Jr. Davenport 6 Glenn Bottrall Lincoln Daniel Kirkendoll Lincoln 6 Brenda Littfin Minnesota 17 Sherrie Hale Omaha Rudolfo Elep Colorado - South Brenda Littfin Minnesota Floyd Nott Davenport Martin Robles Lincoln 7 Tina Donatsch Davenport Silvia Orellana Minnesota Scott Schrader Lincoln Jutta Hutchins Colorado - South Luis Martinez Cedar Rapids 7 Dennis Breuer Davenport Daniel Runyon Omaha Maria Medina Colorado - North 19 Terry Carter Davenport Richard Hejtmanek Lincoln Norberto Medina Colorado - North Enrique Castro Mariscal Omaha Eleazor Ramirez Cedar Rapids 8 Alma Bonilla Hidalgo Minnesota Jerry Rodden Cedar Rapids Heather Donatsch Davenport Wayne Underdahl Davenport Peggy Brittel Omaha Rachael Saben Lincoln Gale Gember Lincoln Sergio Villalpando Cedar Rapids Dawn Cunningham Corporate Darla Tolbert Omaha Paola Jimenez Colorado - South 20 Robert Bartek Colorado - South 8 Fernando Calderon Cedar Rapids Mitchell Kent Omaha 2 Michael Austin Colorado - South David Cortez Omaha Norma Castillo Davenport Eulalia Lucas Sebastian De- Evelyn Myers Omaha Michael Dekeuninck Davenport Martha Luna Davenport Francisco Omaha Michael Miller Davenport Violet Flaitz Omaha Jose Torres Cedar Rapids Maria Nunez Colorado - North Tara Staley Corporate Donna Guerra Colorado - North Ricardo Robles Lincoln Loreen Stogdill Des Moines 10 Oscar Bauch Lincoln Lloyd Reeves Omaha Laurie Skoglund Omaha Shannon Winchester Cedar Rapids Corey Gancos Lincoln 3 Jason Mangen Omaha John Tranthem Colorado - South Michael Wurth Corporate Daniel Schuchart Omaha Michael Morley Omaha Antonia Trujillo Colorado - South Donald Scott Omaha 21 Reina Reyes Omaha 9 John Wagner Jr Lincoln Katherine Winchester Cedar Rapids 12 Richard Leiknes Corporate 4 Thomas Asby Des Moines 10 Ronald Beckwith Omaha Tammy Jones Colorado - South 14 Debra Boltz Lincoln 22 Marcela Murillo Colorado - North Veronica Campa Omaha Larry Karlovsky Des Moines Annie Crawford Omaha Jose Salazar Omaha Juana Diaz Davenport Lisa Miller Omaha Judy Griffin Omaha Shauna Vittek Colorado - North Ipun Dineen Colorado - South Juan Rodriguez Cedar Rapids Luis Martinez Cedar Rapids 23 Cynthia Jones Lincoln 26 Earnestine Albert Omaha Guillermina Pickett Colorado-North David Stranberg Lincoln Saveng Thammavong Colorado-North Elizith Zepeda Omaha 24 Maria Cardosa Davenport Wayne Pence Lincoln It’s Quotable: 11 Susie Doscher Des Moines Gale Williams Omaha Cindy Story Lincoln 25 Eliezer Torres Cedar Rapids 12 Michael Biernacki Colorado - South A collection of thoughts for our spotlite readers. Clarence Hadley Omaha 26 Lucy Allen Omaha Lillie Harris Omaha Derrick Dorsey Omaha Barb Kunzman Lincoln Karl Peterson Des Moines “As we express our Carlos Pastrana Bonilla Colorado-S Kimberly Steen Des Moines gratitude, we must never Geraldine Piper Des Moines 27 Mary Berner Omaha forget that the highest 13 John Burroughs Omaha Laura Miramontes Omaha Michelle Nelson Lincoln appreciation is not to utter Robert Mcghee Omaha words, but to live by them.” “People forget how 14 Laurencio Estrada Colorado -South 28 Patricia Almazan Colorado - South —John Fitzgerald Kennedy fast you did a job - but Albert Martenson Lincoln Marc Pyron Cedar Rapids Jerry Rodden Cedar Rapids they remember how 30 Ernesto Cardona Omaha Rande Wagner Davenport Nancy Niehaus Davenport well you did it.” Nora Winchester Cedar Rapids Kathlina Newport Lincoln —Howard Newton Clifford Payne Lincoln Jacqueline Scott Colorado - South Sergio Villalpando Cedar Rapids 6 6 SOMETIMES IT MAKES SENSE TO INCluDE THE STRING OF KuDOS THAT ARE SHARED AbOuT GOOD DEEDS DONE. . . An Innotrac thread: Another Innotrac thread: From: Kimberly Malone-Milbrett From: Danielle Hart To: Heather Ortega Operations Manager/Account Executive, Innotrac First of all, I wanted to thank you, again, for that call back. I’m happy to To: William Nichols have a job here. Glad to be working AND My staff has expressed how very pleased so far I believe I’m doing well. they are with the work Zach Padilla is doing From: Scott Community College Secondly, I don’t know who to tell but in the facility. He is very consistent with Careers Assistance Center I think the bathrooms here are always cleaning our area and is always engaged. SO clean and that is something worth I was also here on Sunday, and he was To: Tom Montgomery complimenting. Who can I tell? working very hard buffing the floors and FBG Regional Manager cleaning the facility. Please pass this on to Tina Donatsch, Heather, this is the end of my second his Supervisor. I know she occasionally visits FBG Area Manager week at Innotrac. I’ve been in Colorado the center. Subject: Quarterly Customer Critique 6 weeks already! Time sure flies... Have (QCC) Evaluation a great weekend, Kimberly Malone- From: William Nichols, Milbrett (One of your happy recruits!) Facilities Manager, Innotrac Dennis Ornelis consistently does an awesome job. His attention to detail and To: Randy Zornes, From: Heather Ortega doing the little “extra” things is noticed FBG Regional Manager Associate Recruiter by all. ■ Subject: Commendation for Zach Padilla To: Kimberly Malone-Milbrett From: Dave Miller I’m forwarding an e-mail I received from Thank you so much for acknowledging one of our top Operation Managers. I To: Martina Ventova the clean bathrooms. I have cc’d their also want to add my appreciation as well. Subject: Thank You boss on this and I’m sure he’ll get the Zach works very hard and is extremely message to our janitors. I too believe I would like to extend a thank you to you polite to all those that he serves. He is you can tell a lot about a company by and your personnel for going out of the a great reflection of your company and how clean the restrooms are. They work normal schedule and cleaning the CQA I would like to nominate him for your hard and I’m sure they enjoy receiving room last Thursday. employee of the month. ■ compliments like this. We had a number of special guests on I am so happy to have you here. You Monday and part of their visit was a are a great asset to Innotrac. Keep up the review of equipment displayed in the good work! CQA room. Thanks to FBG, the floor thank you to all our and the office area were cleaned well From: William Nichols, and it helped compliment our display for Facilities Manager, Innotrac customers who take the our visitors. To: Che Giuliano, time to write and let us Once again, thanks to the cleaning crew FBG Regional Manager who did a good job cleaning the room Pueblo, CO know you appreciate last Thursday evening. ■ Subject: Two Things the work being done by From: Kellogg Lawn & Snow, Inc. Looks like having that 3rd person our employees! to tidy up the bathrooms and the To: Peggy Watts, Alliant Energy breakroom has not gone unnoticed. Newton Service Center Kudos to Silvia and Zach, and Yolanda Banuelos! This is a very difficult time Thank you for such a nice job on of the year for them and they deserve cleaning out the young trees and weeds our thanks. ■ growing in the bushes. Great Job! ■ 7 7 Our Mission: provide Our Customers A Clean, Safe, And Healthy Environment mUsiC REVIEW LIFe deATH LOVe And FreedOM record, Campbell takes tunes from the by Rodger Stroup The opening begins with the title piece, John Mellencamp likes of Jackson Browne, Tom Petty, and originally recorded by Louis Armstrong. Of the four themes Mellencamp lists in John Lennon and makes them his own. The magical mystery tour to LA is underway the title, Love only gets one song out of the The opening track, “Sing,” gets the with Brian Wilson as your tour guide. 14 songs that make up his latest record. album off to a great start, followed by “Morning Beat” greets the day with a “My Sweet Love” is the album’s catchiest two Tom Petty songs, “Walls” and “Angel “dodger blue sky,” and before too long, tune, and the only one that comes Dream,” that were written for the movie Wilson begins his look back with “Forever remotely close to his previous work. “She’s the One.” U2, Green Day, The Foo She’ll be My Surfer Girl,” an ode to the If you enjoy the happy go lucky tunes Fighters, and The Replacements also get first love that inspired one of the Beach from Mellencamp’s past work, pick up the the Glen Campbell treatment here. Boys’ early hits. new record at your own risk. Mellencamp I’ve always enjoyed Campbell’s pop Following a reprise of the title piece, has put together an earthy sounding, records, and to hear him sound this great Wilson gives the listener a quick glimpse almost blues-like record here. I like it, but this late in his career is inspiring. into his world with “Going Home,” before it’s dark, with several songs dealing with closing with a salute to his late brothers on death and the general struggles of life. You THAT LuCKy OLd sun “Southern California.” won’t hear any of these songs in a Chevy brian Wilson Brian Wilson is an American treasure, commercial. unrivaled as a pop songwriter. That Lucky If you held any doubts about who was the driving force behind the Beach Boys, Old Sun will lift your spirits and warm MeeT GLen CAMPBeLL Brian Wilson’s new release should make your soul. ■ Glen Campbell it clear. A friend of mine called this the best comeback record by anyone over 65. I’d The songs blend together thanks to How about you? i love reading what say it’s one of the best come-back records some beautiful musical arrangements other people are listening to. Send me from anyone of any age. and some spoken word pieces penned by a list of your five favorite songs to one of Wilson’s collaborators, Van Dyke firstname.lastname@example.org. i’ll print your When Campbell was making pop music Parks. Calling this a pop-opera would not lists as i get them in upcoming editions. back in the 60’s, he was interpreting the be a stretch. songs of other writers. For his newest SpOtlitE Give us your feedback! if you’ve had a change of address, would like to removed from our mailing list or have any good news you’d like to share for upcoming SpOtlitE issues, please let us know. Email Barbara luna with your request at bluna@fbgservices. FeedBACK com with the word ‘SpOtlitE’ in the subject line. Visit www.fbgservices.com Responsible Building Services 407 south 27th Avenue pRSRt StD Omaha, ne 68131-3609 U.s. PostaGe 402·346·4422 Paid 800·777·8326 Toll Free Omaha, NE 402·595·5049 Fax permit No. 1128 FBG sPotLite is a publication of FBG Service Corporation, published for our employee owners, customers and friends. Wayne simmonds CbSE, Chairman Terri Gogetap CbSE, President Barbara Luna Editor FBG sPotLite is printed on 30% post-consumer waste recycled paper.
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