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MARINE CORPS COMMUNITY SERVICES INSTRUCTION

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MARINE CORPS COMMUNITY SERVICES INSTRUCTION Powered By Docstoc
					                   UNITED STATES MARINE CORPS
                    MARINE CORPS COMMUNITY SERVICES DEPARTMENT
                    MARINE CORPS AIR BASES WESTERN AREA MIRAMAR
                                  P.O. BOX 452008
                         SAN DIEGO, CALIFORNIA 92145-2008




                                                                  MCCSI 1710.17A
                                                                  MCCS
                                                                  22 August 2000

MARINE CORPS COMMUNITY SERVICES INSTRUCTION 1710.17A

From:   Assistant Chief of Staff
To:     Distribution

Subj:   PROCESSING OF DISHONORED CHECKS FOR MARINE CORPS
        COMMUNITY SERVICES (MCCS) DEPARTMENT

Ref:    (a) MCO P1700.27A
        (b) MCO P1700.25

Encl:   (1) Procedure for Collecting Dishonored Checks

1. Purpose. In accordance with reference (a), this Instruction
provides procedures for MCAS Miramar MCCS Department activities to
standardize the redemption of dishonored checks (enclosure (1)).

2. Background. The privilege of making purchases of merchandise
or services with payment by check is extended to all personnel
eligible to use MCCS activities. Although the majority of patrons
are responsible in exercising check writing privileges, a small
number of patrons abuse this by issuing worthless checks. This
action results in an unacceptable loss to the activity in direct
costs as well as in the cost of collection.

3.   Cancellation. MCCSI 1710.17.

4. Suspension of Privileges. Check writing privileges will be
suspended for personnel issuing a worthless check until the debt is
paid and reimbursement is received for the extra cost of processing
worthless checks. Reimbursement received after ten (10) days from
the date of the indebtedness letter will result in suspension of
check writing privileges for one (1) year. Recurring incidents of
issuing worthless checks, even if redeemed within ten (10) days may
result in extended suspension or permanent revocation of check
writing privileges. The following will apply:

    a. Two (2) checks will result in suspension of check writing
privileges for six (6) months from date of payment.
MCCSI 1710.17A
22 August 2000

    b. Three (3) checks will result in suspension of check writing
privileges for one (1) year from date of payment.

    c. Four (4) or more checks will result in permanent loss of
check writing privileges.

5. Restoration of Some Privileges. Temporarily suspended check
writing privileges will be restored upon completion of the
suspension period or upon written notification by the financial
organization acknowledging their error, or upon approval of an
individual’s written petition on a case by case basis. Petitions
on behalf of active duty members or their family members will be
made in writing via their commanding officer, to the MCCS Deputy
Assistant Chief of Staff (AC/S).

6. Action. The actions to be taken in the case of identified
dishonored check writers consist of collecting monies due,
administration of suspension actions and legal actions to be taken
by the individual’s commanding officer or officer in charge per
reference (b).

   a.   MCCS Facility Managers shall:

        (1) Exercise due care in extending check writing privileges
to patrons. This process will include verifying the eligibility of
the check writer by sighting their military identification card and
expiration date. Then obtain the following information:

            (a) Sponsor check writer: Name; social security
number; branch of service; military status; rank; rate; work
address and phone; and home address and phone.

            (b) Family member check writer: Sponsor’s name; their
name; sponsor and family member’s social security number;
relationship to sponsor; home address and home phone (if different
from the sponsor); and sponsor’s work address and phone.

            (c) Civilian check writer: Name; social security
number; driver’s license number, state and expiration date; home
address and phone; and work address and phone.

        (2) Ensure the name and social security number are not on
the bad check list before accepting the check as payment.


                                 2
                                                   MCCSI 1710.17A
                                                   22 August 2000

   b.   MCCS Accounting Support Office shall:

        (1) Establish procedures to maintain a record of patrons
who have unredeemed worthless checks so that other checks
 are not inadvertently accepted. Exchange information with other
retail and service activities.

        (2) In the event a worthless check is received, take
aggressive action to collect the value of the check plus a current
service fee to offset the cost of collection. Utilize the
procedures outlined in enclosure (1).

    c. All Commanding Officers and Officers in Charge. Upon
receipt of notice that a member of the organization has failed to
redeem a dishonored check, initiated by the member or their family
member, the commanding officer or officer in charge will follow the
procedures outlined in reference (b).



                                RICHARD W. SOULE




                                 3
MCCSI 1710.17A
22 August 2000

           PROCEDURE FOR COLLECTION OF DISHONORED CHECKS

Step 1. Upon notification from a bank that a check has not
cleared, immediately enter on the bad check list (name, social
security number of the check writer (include the sponsor if written
by a family member). Distribute updated bad check list weekly to
all MCCS activities and Personnel Support Detachment (PSD) to
utilize when service member checks out of the command. Temporarily
suspend use of privileges by entering social security number on a
command hold for all bases worldwide.

Step 2. Send an indebtedness letter (Attachment A) through
certified mail to the check writer advising the legal ramification
of not redeeming the check. (For civilian patrons Attachment C
applies.) In the case of a family member, initial notification
will go to the active duty, reserve or retired sponsor.

Step 3. If, by the tenth day from the date of the indebtedness
letter, the patron has not redeemed the check or made contact with
the activity to make acceptable arrangements to redeem the check
(plus service fee), ensure the name of the person is on the
returned check list and will be listed for a period of one year.

Step 4. If a response is not received to Step 3 within 15 days
from date of indebtedness letter and party responsible is active
duty or active duty family member, send a letter to the
individual’s command (Attachment B). (For civilian patrons send
Attachment C stamped “second and final notice”.)

Step 5. If a response is not received to Step 4 within 30 days
from the date of the letter to the command, initiate a Pay
Adjustment Authorization (DD Form 139) (Attachment D), for active
duty, retired and family members. Utilize Attachment E for DFAS
addresses. For other patrons (i.e., DOD and other civilians),
continue collection efforts. If any check amount is over $1,000.00
or returned for “account closed”, Criminal Investigation Division
(CID) is to be notified.

Step 6. After six months, as a last resort, if all collection
efforts have failed, take action to write off unredeemed checks as
uncollectable. Ensure check writing privileges are permanently
suspended. Check writing privileges are also suspended when
reimbursement is a result of a pay adjustment.



Enclosure (1)
                                                 MCCSI 1710.17A
                                                 22 August 2000

Step 7. Refer uncollectable cases to a collection agency or IRS
treasury offset program.

NOTE: If patron information is incorrect or incomplete on the
check, utilize Attachment F to locate them.




                               2                 Enclosure (1)
                           UNITED STATES MARINE CORPS
                          MARINE CORPS COMMUNITY SERVICES DEPARTMENT
                          MARINE CORPS AIR BASES WESTERN AREA MIRAMAR
                                        P.O. BOX 452001
                               SAN DIEGO, CALIFORNIA 92145-2001




Date:


From: Deputy Assistant Chief of Staff
To:

Subj: INDEBTEDNESS TO THE U.S. GOVERNMENT

Ref:    (a) PAYPERSMAN, Part Seven, Chapter Seven

Encl: (1) Photocopy of Dishonored Check

1. In accordance with reference (a), you are hereby advised of an
indebtedness to the U.S. Government in the amount of {amount of
check + service charge}. This indebtedness is the result of your
check number {number} written at the MCAS Miramar {MCCS facility}
for {amount of check} on {date}, which was returned by {name of
bank} for “{reason for return}” plus a service charge of $25.00
assessed by this command for administrative costs. A copy of the
dishonored check concerning this indebtedness is forwarded for your
information (enclosure (1)). Your name and social security number
have been placed on the Marine Corps returned check list and your
check writing privileges are temporarily suspended.

2. Please attend to this matter promptly by forwarding payment of
{amount of check + service charge} so that we may clear our
records. Recognizing that the bank makes mistakes, if the check
was returned due to a bank error, the $25.00 service charge will be
waived if the bank involved confirms the mistake was theirs.
Submit a letter from the bank, along with your payment for the
amount of the check.

3. If payment is not received within ten days from the date of
this letter, your name will be placed on the MCCS returned
checklist for a period of one year. If payment is not received
within fifteen days from the date of this letter, notification will
be made to your Commanding Officer/Retirement Center. Failure to
clear your account in a timely manner will result in wage
garnishment and permanent loss of check writing privileges.



Enclosure (1)
Attachment A
                                                   MCCSI 1710.17A
                                                   22 August 2000

4. If you believe you have already paid the debt, please provide
this office with a receipt, or other evidence of payment. If you
do not consider the debt to be valid, you should inform this office
immediately in writing of the reason you do not feel the debt is
valid and enclose all evidence you have which supports your
position. This office will then assist you in resolving the
matter.

5. If you acknowledge owing this debt, but feel that you should
not be required to pay it, you have the right to request remission
of the indebtedness.

6. If you do not wish to exercise your rights as explained in
paragraphs 3 and 5 you will have the following options for
liquidating this debt:

     a. Make payment in a lump sum (cash, acceptable major credit
card, money order or cashier’s check payable to MCCS Fund).

    b.   Cash deposit with remainder to be paid by installment.

    c.   Installment liquidation of the entire amount.

7. Options 6b or 6c will be granted only upon written request and
only if lump sum payment would create a financial hardship.

8. Payment can be made in person at the MCCS Accounting Office,
building 2273, Monday through Friday, 7:30 a.m. to 4:00 p.m. or
send payment via the mail to MCCS Department, P.O. Box 452008, San
Diego, California 92145-2008. Any further questions regarding this
matter can be directed to Ms. Deborah DeLuca, MCCS Financial
Analyst at (858) 577-4124 or (DSN) 267-4124. You are strongly
urged to contact this office immediately.



                                    F. M. MCCOMB
                                    LTCOL




                                                   Enclosure (1)
                                2                  Attachment A
                       UNITED STATES MARINE CORPS
                       MARINE CORPS COMMUNITY SERVICES DEPARTMENT
                      MARINE CORPS AIR BASES WESTERN AREA MIRAMAR
                                     P.O. BOX 452001
                        SAN DIEGO, CALIFORNIA 92145-2001




Date:

From: Deputy Assistant Chief of Staff
To:   Commanding Officer, {name and address of command}

Subj: ASSISTANCE IN COLLECTION OF RETURNED CHECK

Encl: (1) Collection Contact File

1. On {date check was written}, {name of service member}, of your
command, wrote a check in the amount of {amount of check} to the
MCAS Miramar {MCCS facility}. This check was subsequently returned
unpaid for “{reason for return}”.

2. Enclosure (1) represents the correspondence between {name of
service member} and MCCS personnel. As of this date, the past due
amount of {check amount + service charge}, which includes a service
charge of $25.00 per check, remains unpaid.

3. We prefer that {name of service member} voluntarily honor
his/her obligation and resolve this matter. To this end, I ask
that {name of service member} be counseled concerning this debt.
If we do not hear from {name of service member} within 30 days of
the date of this letter, his/her debt will be considered overdue
and delinquent. If {name of service member} has been transferred
or separated from active duty, please provide us with his/her
forwarding address.

4. Any questions concerning this matter may be directed to the
attention of the MCCS Financial Analyst at (858) 577-4124 or (DSN)
267-4124.



                                     SIGNATURE




Enclosure (1)
Attachment B
                       UNITED STATES MARINE CORPS
                       MARINE CORPS COMMUNITY SERVICES DEPARTMENT
                      MARINE CORPS AIR BASES WESTERN AREA MIRAMAR
                                     P.O. BOX 452001
                        SAN DIEGO, CALIFORNIA 92145-2001




Date:

From: Deputy Assistant Chief of Staff
To:   {name and address}

Subj: INDEBTEDNESS TO THE U.S. GOVERNMENT

Encl: (1) Photocopy of Dishonored Check

1. You are hereby advised of an indebtedness to the U.S.
Government of {amount of check}. This indebtedness is the result
of your check number {check number} written at the MCAS Miramar
{MCCS facility} for {amount of check} on {date of check} which was
returned by the {name of bank} for {reason for return} plus a
service charge of $25.00 assessed by this command because of
administrative costs associated with processing returned checks. A
copy of the dishonored check concerning this indebtedness is
included for your information (enclosure (1)). Your check writing
privileges are now temporarily suspended.

2. I would appreciate your prompt attention in forwarding payment
of {check amount + service charge} so that we may clear our
records. Recognizing that mistakes are made by the bank, if the
check was returned due to a bank error, the $25.00 service charge
will be waived if the bank involved confirms that the mistake was
theirs in writing. If no bank error was made, then full payment of
{check amount + service charge} must be received within 30 days
from the date of this letter. If payment is not received within
that time, this matter could be referred to Marine Corps
Headquarters in Quantico, Virginia, for further collection action.
Failure to clear your account could also result in your name being
placed permanently on our returned check list which will prevent
you from cashing checks here or at any other military installation.

3. If you believe you have already paid the debt, please provide
this office with a receipt, or other evidence of payment. If you
do not consider the debt to be valid, you should inform this office
immediately in writing of the reason you do not feel the debt is



                                                               Enclosure (1)
                                                               Attachment C
MCCI 1710.17A
22 August 2000

valid and enclose all evidence you have which supports your
position. This office will then assist you in resolving the
matter.

4. If you acknowledge owing this debt, but feel that you should
not be required to pay it, you have the right to request remission
of the indebtedness.

5. If you do not wish to exercise your rights as explained in
paragraphs 3 and 4, you will have the following options for
liquidating this debt (include the check amount plus the $25.00
service fee).

      a. Make payment in a lump sum (cash, acceptable major credit
card, money order or cashier’s check payable to MCCS Fund).

      b.   Cash deposit with remainder to be paid by installment.

      c.   Installment liquidation of the entire amount.

6. Options 5b or 5c will be granted only upon written request and
only if lump sum payment would create a financial hardship.
Remittance must be received within ten days from the date of this
letter to avoid further actions/penalties.

7. Payment can be made in person at the MCCS Accounting Office,
building 2273, Monday through Friday, 7:30 a.m. to 4:00 p.m. or
send payment via the mail to MCCS Department, P.O. Box 452008, San
Diego, CA 92145-2008. Any further questions regarding this matter
can be directed to the MCCS Financial analyst at (858) 577-4124 or
(DSN) 267-4124. You are strongly urged to contact this office
immediately.



                                 SIGNATURE




Enclosure (1)
Attachment C                     2
MCCSI 1710.17A
22 August 2000

                           DFAS ADDRESSES:

SEND DD139 TO THE APPLICABLE ADDRESSES FOR:

1.   U.S. MARINE CORPS ACTIVE/RESERVE/DISCHARGED/DESERTER

       Defense Finance & Accounting Service
       Technical Support Services Division
       Code: FCTAC
       1500 East Banister Road
       Kansas City, MO 64197-0001

2.   U.S. MARINE CORPS RETIRED

       Retired Pay
       Defense Finance & Accounting Service
       Cleveland Center Box 99191
       Cleveland, OH 44199-2056

3.   U.S. ARMY ACTIVE/RESERVE/DISCHARGED/RETIRED

       US Army Finance & Accounting Office
       Centralized Pay Operations
       Jumps Cross Disb Dept 777
       Indianapolis, IN 46249-0865

4.   U.S. AIR FORCE ACTIVE/RESERVE/DISCHARGED/RETIRED

       US Air Force Finance & Accounting Office
       DFAS DE/JF
       6760 E. Irvington Place
       Denver, CO 80279-3000

5.   U.S. NAVY ACTIVE/RESERVE/DISCHARGED/DESERTER

       Commanding Officer
       Defense Finance & Accounting Service
       Cleveland Center Box 99191
       Cleveland, OH 44199-1126




Enclosure (1)
Attachment E
                                              MCCSI 1710.17A
                                              22 August 2000

MILITARY PHONE LOCATORS

USMC                             USN

Active        (703)   784-3941   Active         (901)   874-3388
              (DSN)   278-3945                  (DSN)   882-3388
Reserve       (816)   926-7002   Reserve        (800)   535-2699
              (816)   926-5246   Retired        (800)   321-1080
Retired       (800)   645-2024
                                 Mailing Address:
USAF
                                 Department of the navy
Active        (210) 652-5775     Bureau of Naval Personnel
                                 Pers-312
USA                              5720 Integrity Drive
                                 Millington, TN 38055-3120
Reserve       (703) 325-3732




                                              Enclosure (1)
                                              Attachment F

				
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