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					m-Commerce at its Best
                 Registration
• Dealer/Retailer Using Registration Card thru
  SMS
• Dealer/Retailer Using Registration Card via
Web
• Retailer Registration thru iREG
• Retailer Registration thru RAP
                      How To Register
Dealer/Retailer Using Registration Card thru SMS

Step 1
•    LX REG <LXID#> <SAC> <Birth Date> <Telco> <Full Name>
Ex. LX REG 5401234567 1601234567 12-01-1970 GLOBE Juan dela Cruz

Step 2
•    LX CHGADDR <LXID#> <PIK#> <Complete Address>
Ex. LX CHGADDR 5401234567 123456 1906 Galleria Corp Center Ortigas
             How To Register cont’d.
Dealer/Retailer Using Registration Card via Web
• Log on to www.loadxtreme.ph
• Click on the Dealership/Retailer Card Registration
• Fill out the information box
• Click “Submit”
• “Successfully Created Your Account” then copy your PIK
                 How to Register cont’d.
Retailer Registration thru iREG
• For Dealers with 54 series ID number
• Thru SMS ONLY
LX iREG Dealer ID#/PIK#/Retailer Cellphone#/Telco/Full Name/Birth
    Date/Address
Ex. LX iREG 5401237456/123456/09153135252/SMART/Juan dela Cruz/12-15-
     1970/1906 Galleria Corp. Center Ortigas
                   How To Register cont’d.
Retailer Registration thru RAP
• For Retailers Only
• Thru SMS ONLY
LX RAP <Retailer ID#>/PIK#/Retailer Cellphone # /Telco/Full
    Name/Birth Date/Address
Ex. LX RAP 6123456789/123456/09151234567/GLOBE/Juan dela Cruz/12-25-1970/1906
      Galleria Corp. Center Ortigas
How to Access LoadXtreme
              How LoadXtreme Works
  • Using Your Mobile Phone                      LOADED!




                        Account ID is Valid
                        PIK is Valid
                        LoadWallet Balance is
    To: LoadXtreme
 From: 09215500078
                         sufficient
 LX: Customer
LX LOAD
 09285558888
5812345678
 successfully loaded
112233
 with S30X. Trans.
S30X Message from
 1 New                   Send Number
                        Your IDto Your
                       Customer Mobile
      No. 123456.
 Ref. LoadXtreme
09285558888
 Bal.: 580.00               and PIK
                        Phone Gateway
                       AssignedNumber


                             Product Code
      How LoadXtreme Works
• Online Loading (www.loadxtreme.ph)
     5812345678          ●●●●●●
                                  ID Number
           09285558888
                                  Your PIK (Personal
                                  Identification Key
             Outstanding Features
•   Real time web reports
•   Cellphone ACL
•   Host IP ACL
•   List Retailers
•   GRO Earnings
• etc...
               Basic SMS Commands
To Change PIK
• LX CHGPIK <LXID#> <PIK#> <New PIK#>
LX CHGPIK 5401234567 123456 456789
• Go to www.loadxtreme.ph
To Change Cellphone
• LX NEWCEL <LXID#> <PIK#> <New CP#>
LX NEWCEL 5401234567 123456 09201234567
         Basic SMS Commands cont’d.
To Check Balance
• LX BAL <LXID#> <PIK#>
LX BAL 5401234567 123456


To Change Address
• LX CHGADDR <LXID#> <PIK#> <Complete Address>
Ex. LX CHGADDR 5401234567 123456 Unit 1906 Galleria Corp. Center
     Ortigas
           Basic SMS Commands cont’d.
To Transfer Loadwallet
• LX TRANSFER <DEALER ID> <PIK#> <LXLOAD> <Amount> <Retailer
  ID#> <Retailer Cellphone #>

Ex: LX TRANSFER 5431234567 123456 LXLOAD 500 6234567890 0915789100
          Basic SMS Commands cont’d.
To Sell Load
• LX LOAD <LXID#> <PIK#> <Product Code> <Customer Cellphone#
Ex: LX LOAD 5431234567 123456 G50x 0915678900

• LX OTA LXID#/PIK#/TELCO/Amount/Customer Cellphone #
Ex: LX OTA 5431234567/123456/GLOBE/40/0915678900
                   Gateway
• Globe
      0917-5522615, 09175522616
• Smart
      09285220815, 09285220772
• Sun
      09228511653
      How to Replenish LoadWallet
• Bank Deposits (Same-day crediting)
   – No Inter-branch Deposit Charge nationwide
     except for Metrobank.
        How to Replenish LoadWallet
• Reload LoadXtreme via SMS Auto-Debit (Same-Day)
   – Enroll your CA/SA
   – Send SMS Request
   – Your enrolled account
     will be debited automatically
      • LX BDODEBIT LX ID#/PIK#/Amount to debit
     Ex. LX BDODEBIT/5401234567/123456/4000
          How to Replenish LoadWallet
• Bills Payment – Same-Banking-Day Credit
   – ATM, OTC, Auto-Debit and Internet
•
         Smart Money and G-Cash
• Same-Day crediting
• 1% Pass-on Service Fee
                Basic SMS Commands
• Reload Command
LX RELOAD LXID#/PIK# /Amount Deposited/Bank/Branch/Account#/
   Date/Time
      9am to 12nn----2-3pm
      12:01 to 7pm---8-9pm
      7:01 onwards---11am next day
           Loadwallet Replenishment
                    Delays

•   Lack of LX RELOAD notification command
•   Multiple individual claims
•   Incomplete or erroneous information
•   Insufficient amount
      LoadXtreme® System Behavior
• 3-error trapping rule
• Telco warning notification
   – LX: Warning. No confirmation from TELCO for G50X to
     09152504888 on 09/17/2008 10:15:05. Pls verify receipt
     of load w/ customer. LOAD restored:74.40
• 30-minutes stale request feature
   – LX: LOAD command for 09222649222 sent on 09/16/2008
     18:18:18 ignored as it was rcvd on 09/16/2008 18:48:34
     due to telco congestion. Your Balance is 525.75
   LoadXtreme System Behavior cont’d.
• Circumventing 5-min. Trap
  -Useful for legitimate multiple requests
   LX LOAD <LXID> <PIK> <Product Code> <Customer Cellphone #>
     <Prefix>
   Ex. LX LOAD 5401234567 123456 G50x 09156789101 A
                      Common Problems
• Loading delays.
   – Telco congestion.
   – Telco OTA system unavailability or under maintenance.
• Customer ‘non-receipt’ of otherwise successful loading
   –   Check customer number
   –   Have customer check their balance
   –   Have customers restart their cellphones
   –   Have customers check their message Inbox
            Common Problems cont’d.
  - Check the product code used ( G100, G100x, SBRO100)
• Invalid product code and invalid cellphone reply
  - S3Ox, SBR0100, O91675858OO
• No reply from system
  - LXLOAD
  - LX LAOD
  - LX RELAOD
     How to Reach Customer Service
• Textcare -09212112191,09236036631,09278538041
Format: UID# <space> <Message>
• Email – service@vmobile.com.ph
• Landline- 02 7063818 to 19

				
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posted:9/10/2011
language:English
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