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Thatcham Set - Understanding the UK Car Insurance System

Description:    Understand insurance and maximise your competitive position in the UK

                The UK insurance approval system is one of the most complicated in the world and has specific
                performance requirements for damage & repairability in low speed impact, and security
                performance.

                To help appreciate the complexities, SBD presents a three part series of reports on “Understanding
                the UK Car Insurance System” which provide the knowledge needed to gain competitive insurance
                group ratings in the UK market. The reports provide insight into best practice, explain the insurance
                processes and recommend how to manage the activities required for a new vehicle to get the best
                insurance rating it is capable of in the most cost effective manner.

                This Thatcham Set includes the following three reports:


                Understanding the UK Car Insurance System - Part 1: The process

                The first report in the series sets the background behind the UK system, explains what effects
                recent changes to the insurance rating system have had and introduces the main factors that
                influence the final rating of a new model. The report also describes how low speed crash
                performance and parts pricing are used to set the initial group rating, and how the security
                performance is used to modify the final insurance group.


                Understanding the UK Car Insurance System - Part 2: How to Gain Competitive UK Insurance
                Ratings

                This report explains how to gain competitive group ratings in the UK car insurance system at
                minimal cost. It provides an insight into best practice using worked examples and suggests ways in
                which to manage the whole process in order to offer drivers the benefit of lower insurance costs.


                Understanding the UK Car Insurance System - Part 3: Thatcham and Their Expanding Global
                Influence

                The final report in the series explains who Thatcham are and the activities they are responsible for
                conducting on behalf of the UK insurers. It also indentifies the markets they are already working
                with outside of the UK and the growing influence they are having within the automotive, insurance
                and repair industries globally.



Contents:       Understanding the UK Car Insurance System - Part 1: The process


                1. Executive summary
                1.1 Introduction to this report
                1.2 The “Understanding the UK Car Insurance” series of reports
                1.3 Summary
                1.3.1. How does the Group Rating Process work?
                1.3.2. How has transparency affected the Group Rating Process
                1.3.3. Are there going to be any changes in the future that VMs need to consider?
                2. Introduction to the “Understanding the UK car insurance system” report series
                3. The UK car insurance system
                3.1 Car insurance
                3.1.1. Car details
3.1.2. Customer details
4. The Group Rating Process
4.1 Steps in the process
4.2 Calculating the initial group rating
4.2.1. Group Rating questionnaire
4.2.2. D&R report
4.3 Calculating the final group rating
4.4 The group rating meeting
4.5 Official Timing
5. Transparency and beyond
5.1 The Impact of manufacturers being granted access to the group rating formula
5.2 Addition of the RCAR bumper test to D&R assessment
5.3 The influence of Thatcham outside of the UK
5.3.1. Within Europe
5.3.2. Globally

List of figures
Figure 1. Overview of the Group Rating Process
Figure 2. The 5 countries with the largest passenger car parcs in Western Europe
Figure 3. Top 10 private motor insurers in 2008 and their market share
Figure 4. Summary of car insurance policy types
Figure 5. Factors used to calculate a customer’s annual premium
Figure 6. The transition period from the 20 to the 50 group system
Figure 7. The steps involved in the Group Rating Process
Figure 8. Risk factors contributing to the initial group rating
Figure 9. The subject fields in the Group Rating Questionnaire
Figure 10. RCAR front low speed crash test
Figure 11. RCAR rear low speed crash test
Figure 12. Vehicle manufacturers D&R assessment options
Figure 13. How the security performance influences the initial group
Figure 14. NVSA points requirements
Figure 15. Overview of the 3 NVSA categories
Figure 16. Thatcham security requirement documents
Figure 17. Example of insurance group listings from the Thatcham website
Figure 18. The timing of the Group Rating Process according to the ABI Group Rating Panel.
Figure 19. An example of bumpers that fail to engage


Understanding the UK Car Insurance System - Part 2: How to Gain Competitive UK Insurance
Ratings

1. Executive summary
1.1 Introduction to this report
1.2 The “Understanding the UK Car Insurance” series of reports
1.3 Summary
2. Introduction to the “Understanding the UK car insurance system” report series
3. Example vehicles
4. The UK insurance group rating process summary
4.1 Key players
4.2 Fundamental group rating influences
4.3 What influences the outcome?
4.4 How are the group ratings used?
5. Planning
5.1 Timeline
6. Setting clear group rating targets
7. Meeting the targets – D&R
7.1 Analysing the D&R target
7.2 D&R design
7.3 D&R best practice
7.4 D&R testing
8. Meeting the targets - Security
8.1 Analysing the security target
8.2 Security design - body mechanical
8.3 Security design - electrical
8.4 Security design - vehicle identification
8.5 Security performance testing
9. Managing the ABI submission
9.1 Questionnaire details
9.2 Parts pricing strategy
9.3 ABI submission management

List of figures
Figure 1. The 5 countries with the largest passenger car parcs in Western Europe
Figure 2. The steps involved in the Group Rating Process
Figure 3. Risk factors contributing to the initial group rating
Figure 4. How the security performance influences the initial group
Figure 5. ABI recommended timing schedule for UK group rating
Figure 6. WhatCar? buyers guide
Figure 7. Strategy for competitive insurance groups
Figure 8. SBD recommended timing schedule for UK group rating
Figure 9. XYZ Motors target setting example for Basic
Figure 10. XYZ Motors target setting example for Premium
Figure 11. D&R estimate input factors
Figure 12. XYZ Basic insurance replacement parts cost vs repair hours
Figure 13. XYZ Premium insurance parts cost vs repair hours
Figure 14. Typical damage list for D&R front impact
Figure 15. Vehicle manufacturers D&R assessment options
Figure 16. NVSA points required to achieve an E, A or D rating
Figure 17. XYZ Basic minimum security points requirements
Figure 18. XYZ security points requirement to achieve an ‘E’ rating
Figure 19. NVSA performance test options


Understanding the UK Car Insurance System - Part 3: Thatcham and Their Expanding Global
Influence

1. Executive summary
1.1 Introduction to this report
1.2 The “Understanding the UK Car Insurance” series of reports
1.3 Conclusions
1.4 Key points
1.4.1. Who are Thatcham?
1.4.2. What do Thatcham do?
1.4.3. What influence are Thatcham going to have in the future?
2. Introduction to the “Understanding the UK car insurance system” report series
3. Who are Thatcham
3.1 Background and history
3.2 Company structure
3.2.1. Research
3.2.2. Repair Methods
3.2.3. Training
3.3 Locations
4. Research
4.1 Crash and Safety
4.2 Group Rating
4.3 Vehicle security
4.4 Repair Technology
5. Repair methods
5.1 Advanced Data and Methods Group
5.2 Technical Vehicle Body Repair Group
5.3 Accreditation
5.4 Body Repair Kitemark
5.5 Repair methods products
6. Automotive Academy
6.1 Adult Training
6.2 Apprenticeships
            7. Thatcham’s expanding global influence
            7.1 Research
            7.1.1. Crash and Safety
            7.1.2. Group Rating
            7.1.3. Vehicle Security
            7.2 Repair methods
            7.2.1. Accreditation
            7.2.2. ThatchamNET
            7.3 Training

            List of figures
            Figure 1. The 5 countries with the largest passenger car parcs in Western Europe
            Figure 2. How Thatcham are funded
            Figure 3. Timeline of key events in the history of Thatcham
            Figure 4. Thatcham company structure
            Figure 5. Thatcham Locations in the UK and Asia
            Figure 6. The interior of Thatcham’s crash laboratory
            Figure 7. ESC fitment 2006 versus 2009
            Figure 8. The steps involved in the Group Rating Process
            Figure 9. Thatcham security criteria
            Figure 10. Example of a Technical Profile from Thatcham escribe.
            Figure 11. An example of a Full Method (Stage 1) taken from Thatcham escribe.
            Figure 12. How the IT Product Development Group interact with the AD&M group, TVBRG and the
            user
            Figure 13. escribe Repair Methods selection screen.
            Figure 14. ThatchamNET log on screenshots
            Figure 15. ThatchamNET repair method screenshot



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