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Overview & Scrutiny Annual Report on 2009/10 www.haringey.gov.uk Contact Haringey Scrutiny Services To find out more about Overview and Scrutiny in Haringey or the work we are currently undertaking, please contact the Scrutiny Service: ℡ 0208 489 6922 Trevor.Cripps@Haringey.gov.uk 0208 489 2662 Overview and Scrutiny, 7th Floor, River Park House, Wood Green, London, N22 8HQ Page 2 of 37 Table of Contents Chair’s foreword Committee Membership 2009/10 Introduction What is Overview & Scrutiny? What is effective scrutiny? How does scrutiny work in Haringey? How can the public be involved in scrutiny? National and local developments in 2009/10 Statutory Scrutiny Officer Scrutiny of Crime & Disorder Reduction Partnerships Comprehensive Area Assessment process Scrutiny lead roles for partnership theme boards Holding the executive to account The work of the Overview & Scrutiny Committee Cabinet Q & A Call-in Budget scrutiny Strategy reviews Scrutiny of Child Protection Health Scrutiny Policy & Service Improvement Reviews 2009/10 Breast Screening Sustainable Transport Engaging hard to reach communities Support to victims of crime Support to carers Sexual health in young people Support to small businesses Transition from child to adult services Scrutiny review feedback 2009/10 Summary of member and participant feedback from reviews Review follow up and outcomes Allotments High intensity service users Children’s Centres Access to services for older people Extended services The year ahead Local petitions Legislative changes in the year ahead Work plan for 2010/2011 Appendices Page 3 of 37 Chair’s Foreword Over the past year Overview and Scrutiny Committee has continued to play an active role in shaping and improving services run by the Council and its partners. The Committee has successfully completed a number of in-depth reviews in a wide range of areas including the support provided for carers, sexual health of young people and sustainable transport. These and other reviews completed by the Committee this year have made many valuable recommendations which will hopefully bring about improvements for local services and the people that use them. During the past year, the Committee has also been working closely with the council and its partners through the area partnership boards. Lead members appointed by the Committee have supported scrutiny at these local theme boards and have been particularly successful in identifying possible reviews to be undertaken. I expect that this work will be developed further in 2010/2011. Given the constraint of national finances, this is likely to be very challenging time for public services. It is now clear that local decision makers will have to face many difficult choices about local services in the year ahead. I believe that Overview & Scrutiny however can play a role in helping to public services adapt, and to work together more effectively and efficiently to ensure that local people continue to get the services which they may need. Once again, I would like to thank all those who have taken part in scrutiny over the past year. The participation and support committee members, ward councillors, officers, members of the public and representatives from the voluntary and community organisations has continued to be a key feature of effective scrutiny in Haringey and which have a positive impact on the local services. I hope that you find this report informative and I look forward to working with you in the year ahead. Page 4 of 37 Committee Membership 2009/10 Cllr Gideon Bull Chair Cllr Gina Adamou Cllr Charles Adje Cllr Ron Aitken Cllr Toni Mallett Cllr Martin Newton Cllr David Winskill Co-opted members Ms Y. Denny (church representative) Ms M Jemide (Parent Governor), Mr J Ejiofor (Parent Governor), Ms S Marsh (Parent Governor), Ms H Kania (LINk Representative) 1 Vacancy (church representative) Page 5 of 37 Introduction Welcome to the Overview & Scrutiny What is effective scrutiny? Annual Report for 2009/10. Overview & Scrutiny is legally obliged to produce an Effective scrutiny is important to ensure annual report of its activities. It is hoped that local services are held to account, are that the following offers an insight in to run efficiently and in the interests of local the role of the Overview & Scrutiny people. The Centre for Public Scrutiny Committee and the work that it has has suggested that there are four principles carried out in the past year. for effective scrutiny, that it: • provides a ‘critical friend’ challenge What is Overview and Scrutiny? to policy and decision makers • reflects the voice and concerns of a Under the Local Government Act 2000 community local authorities were required to set up • is carried out by ’independent an Overview and Scrutiny Committee. minded governors’ who lead and This committee is able to scrutinise the own the scrutiny process decisions or actions taken by the Council • makes an impact on local service or partner organisations or indeed, assess delivery in order to improve any matter that affects people living in outcomes. Haringey. Haringey Overview & Scrutiny Committee In this context, the primary role of aims to operate within these principles in Overview and Scrutiny is to hold local order to deliver an effective public service decision makers to account and to help scrutiny function for the local community. improve local service provision. As such, Overview and Scrutiny has a number of distinct functions: The role of scrutiny in Haringey • reviewing and challenging the decisions taken by the Council and Haringey has one over-arching Overview its partners and Scrutiny Committee which is made up • undertaking investigations into of seven councillors and six co-opted services or policy areas which are members (3 parent governors, 2 church of interest or concern to people in representatives and 1 representative from Haringey Haringey LINk). Councillors are • making evidence based proportional to the political balance of the recommendations to improve Council and are confirmed at the Annual services provided by the Council Meeting of Full Council. and partner organisations The work of the committee is supported by Given these roles, it is clear that Overview ‘task and finish’ review panels, which are and Scrutiny plays an important role in commissioned to investigate service or local democracy by: policy areas. Such panels involve other • enhancing local accountability non-executive Councillors and are chaired • improving transparency of decision by members of the Overview & Scrutiny making Committee. • enabling councillors to represent the views of constituents. Page 6 of 37 The Committee undertakes a number of • Commission in-depth reviews of key roles which support the support the local services or policy areas taking scrutiny process in Haringey. These roles into account the evidence base and and component actions are summarised the views of the public and making below: recommendations for improvement. Consulting and involving local people Holding the Executive to account: • Examining and responding to • Questioning the Leader and referrals from Local Involvement Cabinet Members in a positive and Network productive manner on issues • Operation of Councillor Call for within their portfolio area Action where members can refer any • Call-in of decisions taken by matter that affects their ward (within Cabinet defined limits) • Reviewing council performance, including the Local Area Agreement targets, and making suggestions for improvement How does this role fit in with the Council • Scrutinising the activities of partner structure? agencies which support the Local Area Agreements. The role of Overview and Scrutiny, although separate from other functions Policy review and development within the Councils structure, is embedded • Reviewing or assessing policies within local decision making processes. and strategies developed by the This is illustrated below: Council or the wider strategic partnership. Page 7 of 37 How is the public involved in scrutiny? Scrutiny has a particular responsibility to Local education and church members of the public, whether through representatives are co-opted on to the challenging decisions on behalf of service Overview & Scrutiny Committee, and users or through detailed investigation of similar cooption arrangements to include community concerns. Overview and specialist advice and input also operate for Scrutiny therefore aims to ensure that its task and finish reviews. Councillors also processes and outcomes reflect engage and consult with local community community needs. groups, service users or local residents when gathering evidence for in-depth All scrutiny meetings of both the over- reviews. arching Committee and panels are held in public. Members of the public are able to Scrutiny in Haringey aims to be as inclusive attend these meetings and listen to what as possible and members of the public are is being discussed and ask questions. able to submit their views on a particular topic for consideration and inclusion. Information about scrutiny meetings Members of the public may also suggest taking place can be found on the topics for scrutiny review through the Haringey website, or by contacting a website. member of Scrutiny team or the Scrutiny Committee. In accordance with statutory For more information about how to get requirements, agendas and background involved in overview and scrutiny please papers are published in advance of all look at the scrutiny web page on the meeting. Council website (www.haringey.gov.uk). Or if you prefer, please call the scrutiny manager: 0208 489 6922. Page 8 of 37 National and local developments for scrutiny in 2009/10 The following provides an overview of the Scrutiny of Crime and Disorder main developments Overview & Scrutiny in Reduction Partnerships 2009/10. New powers came into force during the Statutory Scrutiny Officer year that gave local authority overview and scrutiny committees specific powers to The Local Democracy, Economic scrutinise crime and disorder reduction Development and Construction Act 2009 partnerships (CDRPs). These provided a require all local authorities in England to framework for the development of a closer designate a specific individual as its relationship between CDRPs and scrutiny. statutory scrutiny officer. This part of the Act came into operation on 1 April 2010. The new provisions meant that scrutiny of The functions of this role are to: crime and disorder was now no longer a matter of choice but a requirement for • promote the role of the Overview and local authorities. It required every local Scrutiny Committee authority to have a committee with the power to review or scrutinise crime and • provide support to the Overview and disorder matters. Scrutiny Committee and its Members There was already a long history of • provide support and guidance on the scrutiny of crime and community safety functions of the Overview and Scrutiny issues in Haringey which has enabled the Committee to other Members of the development of good practice and Council, including the Executive and working relationships. In particular, officers. significant contributions to policy development had been made through The Council appointed Stuart Young, reviews on anti social behaviour, CCTV Assistant Chief Executive for People, and street prostitution. In recognition of Organisation and Development to fulfil this this, the statutory guidance on scrutiny of role. CDRPs that was issued by the Home Office used Haringey as an example of Part of the driver for the establishment of a good practice. statutory scrutiny officer role was to ensure that local authorities develop Comprehensive Area Assessment dedicated resources for scrutiny or where the government felt that there was 2009/10 saw the first results from the new evidence that scrutiny recommendations public sector performance framework, the were not being taken seriously. Comprehensive Area Assessment (CAA). This framework incorporates an That has not been the case at Haringey assessment of both the Council and where there has always been a dedicated partner organisations performance in team tasked with supporting the scrutiny meeting shared local priorities for function and a strong track record of Haringey. scrutiny recommendations being agreed by the Council’s Cabinet. There has been a developing relationship between CAA and overview and scrutiny, Page 9 of 37 where the local self assessment process it may be beneficial for scrutiny has been useful in guiding and informing involvement. the selection of in-depth scrutiny reviews. Similarly, the in-depth scrutiny reviews Each councillor of the Overview & Scrutiny have provided useful evidence to include Committee is aligned to a theme board within the CAA self assessment process. and has a role to: Although the CAA self assessment • Chair “task and finish” reviews on process has been abolished, it is unlikely topics which fall under the board to be replaced by another centrally • Build a strong working relationship administered inspection process. with board members • Promote the role of Overview and Although the new coalition government is Scrutiny among board members still finalising plans for the relationship • Attend the quarterly board between central and local government, it meetings looks likely that local accountability will be • Develop an overview of the LAA extended through requirements for greater targets within the theme board: transparency and openness, such as, for performance and actions taken in example, the publication of local authority respect of exception reporting. spending on-line. Councillors are required to feed back to Overview and Scrutiny Committee on Scrutiny Lead roles for partnership areas within the theme board: theme boards • where possible scrutiny involvement could add value To help the Council and its partners achieve objectives set out in the Local • other key issues within the remit of Area Agreement, councillors from the the board which the committee Overview & Scrutiny are aligned to theme should be made aware. boards within Haringey Strategic Partnership. Improved liaison has been It is expected that liaison between achieved through this alignment where it Overview & Scrutiny Committee and local has been possible to identify areas where strategic theme boards will develop further in 2010/11. Page 10 of 37 Holding the executive to account Overview & Scrutiny Committee session, as well as the manner in which they will be answered. The Overview and Scrutiny Committee met 19 times during 2009/10. Of these 19 Written questions in relation to the Leader meetings: / Cabinet Member briefings must be • 11 were to consider general business submitted as soon as possible but by no of the committee later than 10am, at least 5 complete • 4 were special meetings to scrutinise working days before the meeting. Late the Action Plans of the Joint Area questions will not be accepted. Review of Child Protection • 3 were dedicated to scrutinising the Written replies, for questions meeting the Cabinets budget proposals deadline, will be circulated on the previous • 2 were to consider a Call-in of a working day to the meeting. The replies cabinet decision. will be available at the meeting of the committee and will be placed on the During the past year the Committee Overview and Scrutiny Committee pages undertook a range of activities to help of the Council’s website after the meeting. monitor the performance of the council and its partners. The Committee: Persons who have submitted written • Questioned the Leader and Cabinet questions will be able to ask one Members on their portfolio area supplementary question for further • Considered Council performance explanation, this must be related to the reports original question. • Provided input into new policies and strategies When all written questions and • Commissioned “task and finish” supplementary questions are exhausted reviews the Chair will invite questions from those • Monitored the implementation of people attending the committee meeting. recommendations in previous reviews Priority will be given to Committee Members and Non-Cabinet Members • Considered feasibility reports for in- attending. The public may then be invited depth review to ask questions. • Scrutinised other issues of importance to the community. There will be no limit to the volume of questions other than time, which will be up Details of each meeting and associated to 30 minutes for each member session in reports and minutes can be found on the total. A question and answer sequence in Haringey website (www.Haringey.gov.uk). process at the time limit shall be completed, but no further questions Cabinet Q&A allowed after that time. There is an agreed process by which Questions must be of a general policy Members of the Committee, other Non nature and not cover issues that would be Cabinet Members and the public may better dealt with as a Member’s enquiry or submit questions for the Leader or through another of the council’s existing Cabinet Members attending the question procedures. Page 11 of 37 A written question will be rejected if it: decision taker has 5 working days to do so before taking a final decision • Concerns an individual’s complaint after which it is implemented • Is or could be an issue which is the immediately subject of legal or quasi legal • To refer the decision to Full Council. proceeding or investigations, including Ombudsman cases The Call–in procedure should only be used • Is defamatory, frivolous or offensive in where there is real and genuine concern • Is substantially the same as a question over the impact of a decision being taken which has been put at a meeting of the and must not be abused or cause Council or Council Committee, in the unreasonable delay to the functioning of past six months the Cabinet. • Requires the disclosure of confidential or exempt information. There was 2 Call-in’s over 2009/10. These were on the Cabinets decision regarding The decision to reject a written question the closure of Supported Housing units will be taken by the Chair, after advice is and the installation of digital aerial received from the Monitoring Officer. If a systems within the decent homes question is refused on any of these programme. After lengthy discussion, the grounds, the questioner will be notified in decision of the Committee was to take no writing. Questions will be managed by further action. The Cabinet decisions the Chair at the meeting. were therefore implemented. The Committee did however make a number of During 2009/10 approximately 340 written additional recommendations to Cabinet in questions were submitted. respect of these call-ins. Call-ins Budget Scrutiny A Call–in is a challenge to a decision made by the Cabinet, an individual member of The context within which finances are the Cabinet, or a key decision made by an managed and budgets constructed is officer with delegated authority from complex and rapidly changing. The Cabinet. It must be made by at least five growth of partnership working, pooled members of the Council and within laid resources, devolved budgets, pressures down deadlines. from inspection regimes, the changes to grant distribution and the efficiency Once challenged, the Cabinet decision is agenda, all have direct implications for in effect suspended until the Overview and budget proposals. Scrutiny Committee meets and the reasons and rationale behind the decision The role of scrutiny in the financial process are explained by the decision taker. The is to hold the Cabinet to account and to Committee then has three options, it may ensure that decision making is efficient, decide: transparent and accountable. Financial scrutiny is not easy as it is inherently • Not to take any further action, in which political, but it has to fulfil a role that is case the decision is implemented distinct from the role played by the immediately political groups. • To refer the decision back to the decision taker, in which case the Page 12 of 37 It is not the role of the committee to Strategy review develop an alternative budget, but that it The Committee also received a number of aims to focus on outcomes rather than local strategies, policies and action plans inputs, measure the effectiveness or for scrutiny comment. These included: impact of resource allocation decisions • Community Engagement Framework and spending, receive quarterly exception • Housing Strategy 2009/2019 reports monitoring of performance against • 3 year Financial Strategy financial targets and indicators and to • Move-on strategy (housing under consider how well integrated service and occupancy) corporate planning is with financial • Primary Care Strategy planning. • Sports and Physical Activity Strategy • Safer and stronger communities action In Haringey the role of scrutiny has been plan. built into the annual business planning and budget setting cycle. In July the committee received a report outlining the Scrutiny of Child Protection and the Council’s 3 year financial strategy and the Safeguarding Plan key financial issues and risks for each service. In November Pre Business plan The Council faced serious criticism for the Reports 2010/11 were released by the failings in the child protection service over Cabinet. The reports were considered the Baby P case. The Council and also the over 3 special meetings of the committee health services, the police and others in November/December. The reports accepted that things went badly wrong. contain proposals for investments and They were truly sorry for the cruelty and efficiencies in relation to Capital and suffering that Baby P experienced. Revenue budgets for the 3 year planning period 2010/11 to 2012/13. However, under the new Director of Children’s Services the Council co- The Committee made 95 requests for ordinated and prepared a detailed and further information about the proposals in extensive Joint Area Review (JAR) action the reports, where information was plan, setting out fundamental changes in deemed unclear or lacking sufficient the way that the council and the other detail. agencies responsible for the safeguarding of our children, work together. This As a result of the investigations by the safeguarding Plan was agreed by the Overview and Scrutiny Committee, 11 Government in February 2009. recommendations were made in a report to the Cabinet in January 2010, eight of The Overview and Scrutiny Committee which were agreed. The Cabinet would decided it would build into its work not reconsider efficiency proposals in programme for 2009/10, a number of relation to the Leaving Care, Asylum special meetings dedicated to child services and Town Centre Management, protection and the response to the JAR. At nor to bring forward pre-agreed savings in each meeting the Committee received the the Housing Department. following reports from the Director of Children’s Services: • An update on the development of the Safeguarding Plan and a report on the progress of implementation Page 13 of 37 beneficial to local health services to the • A report on child protection Secretary of Sate for Health. performance and key issues arising Officers from local NHS trusts are • A report outlining the work and regularly invited to attend at Committee to progress made by the Cabinet’s report on local health developments, seek Childrens Safeguarding Policy and comment on local health strategies or to Practice Advisory Committee. discuss health issues which are importance to local people. Indeed, in the As a result of receiving the reports, the past year, a number of committee Committee was able to question and meetings have been dedicated solely to discuss in public, the issues surrounding assessing health issues In this context. the case. It was able to put forward suggestions for improvement to the In the past year, the committee has proposed plan and it was able to obtain received reports or discussed local health re-assurances from partner organisations, issues in relation to: the Cabinet Member and the Director of • updates on the primary care Children’s Services. Finally, it was able strategy satisfy itself that the plan was supported • health visiting by all the agencies in child protection, that • oral health the plan was robust, properly resourced • high impact users and was being implemented effectively. • out of hours primary care. There were 4 special Overview and Scrutiny Committee meetings. At the last The Committee continues to play a role in meeting the Committee decided that it helping to minimise local health would continue with the process and inequalities. The Department of Health requested that 3 more special meetings be National Support Team (HINST) for Health built into the work programme for Inequalities visited Haringey in late 2009 2010/11. and noted that the work of a “strong and active” Overview and Scrutiny Committee Health Scrutiny had successfully provided challenge on a range of health inequalities issues which Overview and scrutiny committee has had subsequently raised the profile of the specific powers to scrutinise NHS health inequalities agenda as well as services. There is a general duty on NHS supported service delivery. organisations to engage with them on the planning of services, developing and The HINST included the previous review considering proposals for changes in the on stroke prevention as an example of way services are provided and decisions best practice in their feedback to Haringey to be made that affect how those services and stated that the recommendations operate. made by the review had “led to significant service improvement”. In addition, there is also a specific duty to consult on any significant changes that are The HINST has since used Haringey proposed to local services. In such cases, Overview and Scrutiny Committee work in committees have the power to refer tackling health inequalities as an example changes that they do not believe are of best practice in a number of settings including health inequality seminars. Page 14 of 37 Policy and Service Improvement Reviews In-depth scrutiny reviews As a result of the temporary suspension of The work of the Committee is supported the North London Breast Screening by a number of “task and finish” panels. Service, fewer women in Haringey are These are commissioned on an ad-hoc screened every three years than in many basis to conduct in-depth investigations other boroughs. Furthermore, just over into local policy and performance issues. half (55%) of women actually take up Topics chosen for in-depth investigation invites to breast screen in Haringey. There are developed from consultation with is a concern that poor uptake may Councillors, officers, partners and exacerbate local health inequalities. members of the public with a view to making recommendations to improve a This scrutiny review aimed to assess how particular service area. Panels are chaired local uptake rates could be improved. To by a member of the Overview and help form recommendations, the panel: Scrutiny Committee with other non- • talked to local commissioners and Cabinet members sitting on the panel. service providers • heard evidence from specialist Completed in-depth reviews with their screening agencies recommendations for service • consulted local women who had improvement, are required to be used the breast screening service approved by the Overview and Scrutiny • visited the local breast screening Committee. These are subsequently sent service. to Cabinet and/or to the relevant external body for decision and implementation. Key conclusions: Overview and Scrutiny Committee then The panel found that there are a number of monitors the implementation of these issues which affected screening uptake: recommendations. • operational issues: location of clinics, appointment times, Breast Screening Services availability of out of hours services • structural issues: how screening lists Cllrs Alexander, Beynon, Bull and Winskill are developed, operation of call and (Chair) recall system • socio-demographic issues: age, Breast cancer is one of the biggest ethnicity, social deprivation causes of cancer among women in the • personal attitudes: personal anxiety, UK and a major cause of adult female perceptions of personal risk mortality. Key recommendations: The National Breast Screening The panel identified some preliminary work Programme (NBSP) screens nearly 2 (i.e. Health Trainers project & the Breast million women each year and helps to Screening Action Plan) but noted that this detect breast cancer earlier, which has had yet to be fully implemented. The panel helped to improve treatment options and felt that concerted action would be survival rate for those women diagnosed. necessary at a number of levels to help The NBSP saves about 1,400 lives each improve screening uptake. year. Page 15 of 37 The Panel made a number of The panel also went along to a Youth recommendations in three key areas to reparation session and had an extremely help improve screening uptake: interesting conversation with young people • improved accessibility of breast to get their views. screening clinics • greater involvement of primary Key recommendations: care in the breast screening • The development of a multi-agency process consultation network and some areas of • the need to develop more localised work for the network to undertake public health information and • Consultation training to include cultural awareness for breast cancer. awareness and hard to reach groups • The undertaking of a customer journey mapping exercise to include dual needs Engaging with Hard to Reach for example, a sex worker who has Communities housing needs as well as needing support on drug addiction. The aim of Cllrs Bull (Chair), Aitken and Adamou this is to ensure that no one slips through the net due to their complex For the purpose of this review the term needs ‘hard to reach’ was defined as: • Exploration of IT based options for sharing accessibility data across the “Those groups which are difficult to council, for example if one service engage with from an organisational knows that a person needs perspective because they do not feel communication in large print then this empowered to do so, or due to information should be shared with other barriers which may be overcome.” services. Haringey is one of the most diverse Review participant on the final report: boroughs in London with nearly half of its population from ethnic minorities. Within “I really enjoyed reading it and there are this there are a number of communities so many useful contacts and and groups which do not engage with possibilities for neighbourhoods to organisations whether this is because work. I am going to forward this onto they do not feel empowered to do so or the other community development because they do not know how to access officers” Community Development the organisations. Officer A wide range of organisations and individuals contributed to the review Support to carers including: Bringing Unity Back Into the Community (BUBIC), Sexual Health On Cllrs Adamou (Chair), Wilson & Alexander Call (SHOC), BME Carers, Caris Haringey, Afrikcare, Crucial Steps, North Middlesex Carers are estimated to save Haringey University Hospital Trust, Whittington £236million per annum. NHS Trust, Haringey Borough Police, LGBT Network, Haringey Council The aim of the review was agreed: departments, HAVCO members of the ‘To assess the support provided to public. adult carers of adults in Haringey specifically to provide an objective view Page 16 of 37 of these services and whether they • Exploration of sharing information provide value for money.’ on carers held across statutory organisations. The review: • A mapping exercise of carers A number of panel meetings were held services including equity of access. throughout the review to hear evidence from a variety of sources, including NHS From a Haringey Carer: Haringey, Adult Services, Barnet Enfield & “I appreciate all you are doing for the Haringey Mental Health Trust, Leisure carers in Haringey.” Services and Adult Learning. Meetings were very well attended, including by a “Thank you for what you are doing for number of carers. the carers.” The panel hosted a coffee morning for carers to give them a chance to share Support to small businesses their experiences, views and thoughts and feed into the review in an informal Cllrs Adje (Chair), Allison, Thompson and setting away from service providers. Winskill The panel also attended a lively BME This review looked at how Haringey and its Carers Support Group to gain their input partner agencies supported small and answer any questions about the businesses. Comparisons were made with review. other boroughs and the role of the Enterprise Partnership Board was The review was also discussed at a examined. HAVCO (Haringey Association of Voluntary and Community Organisations) The Panel were pleased to find evidence Well-being meeting and the Carers of: Partnership Board. • a comprehensive range of support to small businesses, which included A number of carers also wrote to the financial support panel with input. • support on availability of business premises Key recommendations: • signposting to business information, • NHS Haringey and Haringey • staff and training Council jointly addressing the need • procurement opportunities. for greater provision of respite/carers breaks. Key recommendations • A review of the Carers Assessment The review offered recommendations that processes across the partnership could make the borough more attractive to to ensure continuity. start up companies, help keep our existing • Emergency plans being in place for businesses and allow expanding all carers receiving a care package. businesses to stay in the borough. In • A review of the way information is particular there were recommendations provided to carers on changes due such as: to take place under personalisation. • That a further report be made to the Enterprise Board on the services available Page 17 of 37 • That a Cabinet Member assume sustainable forms of transport (i.e. walking, responsibility for small businesses. cycling and public transport) can help to reduce local carbon emissions. In response to concerns by small business representatives’ for more The review assessed the ways in which car information of accessing funds and grants use could be reduced and other the Panel recommended that: sustainable forms could be promoted, in particular: • From within existing resources a • removing barriers to cycling and small sum of money be set aside walking: to enable the Council to engage • the use of smarter travel initiatives the services of an external provider (i.e. car clubs) to provide a business turnaround • the use of demand management service. techniques (i.e. traffic calming). • That consideration be given to commissioning a best value To help develop its recommendations the partner offering loan schemes to review panel undertook a detailed work with officers to introduce a investigation which involved: scheme in Haringey. • taking evidence from 20 organisations (e.g. Transport for At the end of the review the officers from London, Sustrans and other London the Business and Enterprise Team have boroughs) commented: • Visits to two sustainable transport demonstration towns in Sutton and “…that the scrutiny review was a Peterborough useful exercise, it raised both the • local community group engagement profile and impact of the work carried (Haringey Cycling Campaign, out by the Team. The review also Haringey Living Streets and highlighted the dynamic and varied Sustainable Haringey). support needs of the borough’s business community and how the Key conclusions team responds to these needs. This Promoting sustainable transport is known scrutiny review has also been about can have a number of positive benefits, it learning and highlighted where there can help to: is need for improvement.” • reduce emissions and improve local air quality • keep people healthy by using more Sustainable Transport active forms of transport (walking and cycling) Cllrs Beacham, Mallett (Chair), Santry and • make local communities more Weber attractive and enjoyable places to live by reducing traffic congestion. The Council has very ambitious targets to reduce carbon emissions: it has signed Key recommendations: up to reduce carbon emissions by 40% The panel identified a number of key by 2020. recommendations to support the uptake of sustainable transport: Transport is a significant cause of carbon emissions, therefore promoting more Page 18 of 37 • Greater involvement and duplication and develop a joint plan for coordination within the HSP to improvements. help reach sustainable travel goals • Work to promote sustainable The Panel was concerned that information transport needs to be coordinated on witnesses, including ones who were through a balanced programme of vulnerable and intimidated, does not initiatives appear to always be being passed onto • Travel planning for schools, Witness Service volunteers and workplaces and for individuals professionals. This could mean witnesses represent an effective method of sometimes arriving without support encouraging modal shift agencies and the Court having prior notice • A 20mph speed limit may of their needs. It felt that such instances encourage more people to walk should be brought quickly to the attention and cycle. of the Witness Care Unit so that the reason can be identified. The panel also hoped that the conclusions and recommendations The Panel was concerned that the Witness reached in the review would guide and Service was currently based in inform the development of the Local accommodation at the Magistrates Court Implementation Plan (Haringey Transport that appeared not to meet their needs and Strategy) in 2011/12. felt that partners should explore alternative options. Support to victims of crime Some Victim Support volunteers can be Councillors Aitken (Chair), Davies, Egan traumatised by the work that they and Patel. undertake and there is currently no provision for therapeutic support for them. The review looked at how easy it is for The Panel felt that partners should explore victims of crime to access support, its fully the possibility of providing such effectiveness and where improvements to support when required. services could be made. The Panel found that there were a wide range of such The Panel noted that there is now a victim services available within Haringey. Whilst support worker in the ASBAT but funding it was clear that support had improved, for this is time limited. It felt that long term the number of different bodies now decisions needed to be taken about the potentially involved could cause future development of the ASBAT as the confusion. In addition, a significant service is currently almost totally reliant on amount of support was either reliant on time limited grants. sources of funding that were vulnerable or the goodwill of volunteers. Only a minority of crimes are reported to the Police and this is particularly true of The Panel received evidence that there younger people. The Panel therefore was a need for better co-ordination of welcomed the proposal to develop a services and felt that the establishment of project to work with young people to clearer governance arrangements would increase their awareness of support assist. Once established, this would services for victims and encourage more of provide the opportunity to review the full them to report crime. range of provision, address any areas of Page 19 of 37 Sexual health of young people the view that GP services offered much potential for delivering sexual health Cllrs Bull (Chair), Newton, Santry and services due to the hours that they are Scott open, their accessibility and their links to Co-opted Members were Yvonne Denny, other services. Marcelle Jemide, Joseph Ejiofor, Sarah Marsh and Helena Kania Finally, the Panel welcomed the fact that recent changes appear to respond The review looked at what the Council positively to what young people have been and its partners do to promote and saying for a long time, such as the need for improve the sexual health of teenagers better sex and relationship education that with the Borough, including action to does not focus solely on the biological reduce sexually transmitted infections issues. It also welcomed the significant and conceptions. reductions that have taken place in teenage conception rates within the The Panel commended the work of the Borough. Children and Young Peoples Service (C&YPS), NHS Haringey and their partners to address these issues. Transition from Children’s to Adult’s Initiatives to reduce teenage conceptions Services involving schools had been particularly successful but not all schools were Councillors: Newton (Chair), Adje and participating. The Panel was of the view Allison that the LEA should work with its partners to persuade all schools of the merits of The review looked at what happens when participation. young people receiving health and social care reach adulthood and transfer to being Young people feel embarrassed in the responsibility of adult services. Strong seeking advice on sexual health and this collaboration between services and well is the main influence on how they use planned transition can improve outcomes services. It was felt that services needed for young people. to recognise this in their configuration. Haringey has an established multi-agency Many young people travel to approach to transition planning. This is neighbouring boroughs to receive initiated at the young persons 14+ services and it was felt that this should be transition review and specifies the steps recognised through greater collaboration needed to meet the person’s needs on with other boroughs. In order to better leaving school. It is updated at each attract and encourage young people to subsequent review meeting until the young use local services, venues which they find person leaves school. comfortable to visit needed to be identified. They also needed to be open Both the Children and Young People and when they were most likely to be able to Adults’ Services have recognised the need attend. to improve arrangements and ensure all planning better reflects national standards The Panel noted that young people were and best practice, as well as the not inclined to visit their GP for sexual personalisation agenda. Greater emphasis health services. It was nevertheless of also needs to be placed on the key roles that young people and their families have. Page 20 of 37 The government intends that 16-18 There is a lack of employment funding for sixth forms and colleges will in opportunities for young people with special future be delivered through local educational needs. The Panel felt that the authorities. Until then, the Learning and Council should be proactive in creating Skills Council will remain responsible. employment opportunities and The Panel felt that the Council should recommended that it consider setting an take the lead on the way in which the employment quota for young people with money is spent, especially if not ring- learning difficulties, mental health issues fenced. It felt that the government should and with physical disabilities. In addition, it also be lobbied to ensure that funds were felt that the Council should also consider ring fenced of funds as the lack of this training those leaving care to work within could have an adverse impact on adult the care profession. social care. Finally, housing can be an issue and the Difficulties had been experienced by panel therefore recommend that Strategic some families in understanding the Community Housing Services put transition process and it was felt that a measures in place so that access and dedicated officer to assist would help to referrals can be improved and streamlined. mitigate such difficulties. An information pack and specific web pages outlining services available would also be of help. Page 21 of 37 Review feedback from members and participants Effective scrutiny reviews are dependent, Members also acknowledged the role of in part, on the participation and support the scrutiny officer in collating evidence of two key groups: non Cabinet to be put before the panel: councillors who sit on review panels and those who attend to give evidence (e.g. ‘… the officer was well organised and officers, specialist advisers, community pulled a lot of material and evidence organisations). It is therefore important to together.’ assess the experience and perceptions of the scrutiny review process of these two Of services under review, members noted groups. that these had been supportive of the scrutiny process in that relevant officers Panel members and participants are had attended panel meetings, responded routinely invited to comment on the to member questions and produced scrutiny review process via a survey concise and useful reports. administered after the completion of each review. 14 responses were received from Panel visits can play an important role in panel members and 40 from review enabling panel members to see services participants to reviews completed in first hand and enable them talk to front 2009/10 (Appendix A). line staff and service users. Visits can also be made to services in other Full tables of quantitative responses from boroughs, where they can assess members and participants are contained alternative service models of and to in Appendix C and Appendix D identify good practice. respectively. Key findings from these groups are presented below. Members were in broad agreement that scrutiny visits were: Member Survey • relevant to the review (83%) • interesting (83%) Panel members were broadly satisfied all • contributed to the review process aspects of the review process. Members (83%). agreed that the terms of reference for reviews were clear, practicable and fully Qualitatively, members commented on agreed and that panel meetings were well the usefulness of panel visits to the organised. review process: Of critical importance to the review ‘Visits were very informative, particularly process is that members have access to those outside Haringey [the panel] learnt appropriate evidence to help meet the a lot.’ objectives of the review. In this context, panel members were in broad agreement Independent advisers are sometimes that sufficient information had been called upon within the scrutiny review received, was interesting and clearly process to provide expert information or presented. guidance to the panel. Whilst members were clear that where independent advisers had provided impartial guidance (67% agreed), they were less certain that Page 22 of 37 this information could not have been provided by an officer (50%) and had In terms of possible improvements, actually contributed to the review (33%). participants remarked that the timing and focus of review panel meetings might be In terms of outcomes from the scrutiny improved: review, members were in broad agreement that final reports were concise ‘Everything was fine, though the timing of and contained key recommendations. the meeting went badly awry….speakers Critically, the overwhelming majority of had to compress their contributions into a members were in agreement that the few minutes [and] one had no time to scrutiny review report: take questions.’ Sustainable Transport • will add value to the service (93%) Review • justified the work involved (100%) ‘…. It [was] a challenge to focus entirely on the topic in hand and was distracted Participant Survey at times on to different tangents.’ Participants in the scrutiny process may At the meetings, a majority of participants involve a wide range of informants that indicated that they were treated with may include officers (from the council or respect (100%), that meetings were open its partners), other governmental and friendly (95%) and were non-political agencies, local community groups or (90%). Participants were also broadly service users and members of the public. happy with arrangements to present their evidence: There was broad satisfaction with the • able to present all evidence (85%) arrangements that were made by officers • panel listened to evidence (88%) in preparation for participant’s • asked relevant questions (68%). attendance.: • arrangements well organised Overall, participants at scrutiny panels (93%) were positive about the scrutiny review • clear about review objectives process. Most felt that their attendance (93%) and why they’d been invited was constructive (83%) and that the (90%) review process was fair (92%) and • was given enough time to prepare thorough (78%). These perceptions were (93%). verified in qualitative comments provided by participants: In respect of the accessibility and operation of panel meetings, participants ‘I enjoyed the process and felt that the thought that these were generally panel was supportive and approached conveniently time and in an accessible the issue with the main aim to aid service location. However, a number of improvement rather than scrutinise participants were of the view that some of service inefficiencies. I found the whole the locations used for panel meetings process fair, supportive and an excellent were not accessible to those with a learning opportunity.’ (Breast Screening limited mobility: Review) ‘Meetings in the canteen are a pain for ‘Some useful ideas were generated as the wheelchair users because of lousy lifts.’ discussion was lively and helpful.’ Sustainable Transport Review) (Victims of Crime Review) Page 23 of 37 to account at the relevant boards…… . ‘ In terms of other possible developments, (Victims of Crime Review) it may be necessary to make it clearer to review participants what happens to the It is intended that the review feedback will review recommendations after the panel be an ongoing feature of the scrutiny meetings have concluded: review process to maintain and the experience of review participants. ‘I think it needs to be made clearer how recommendations from scrutiny are held Page 24 of 37 Updates on Previous Scrutiny Reviews The Overview and Scrutiny Committee • There was a need for more investment receives updates on previous scrutiny in allotments, demonstrated by a reviews approximately eighteen months number of maintenance issues being after the response and action plan arising raised. However, it was acknowledged from them has been received. The that funds would need to be raised purpose of this is to monitor the externally. implementation of the recommendations and determine with the envisaged • There were no formal consultation outcomes have been achieved. During mechanisms in place and information the past year, updates were received on exchange could be improved. the following reviews: Outcomes: Allotments Of the 6 recommendations made, the Cabinet fully agreed 5 of them. It did not The review was commissioned to review agree to establish a dedicated officer the arrangements made by the Council post to support the allotment service as it for management of the Allotments felt that there was insufficient justification Service and, in particular to consider and no funding to do so. A Parks issues relating to meeting of local needs, Customer Services Officer spent 50% of value for money and funding sources. their time supporting the allotment service and further support was provided Key findings from the review: by Parks Neighbourhood Managers and a project officer. From October 2009, • There was no dedicated Allotments arboricultural officers became Officer at the time of the review. This responsible for allotment site inspection meant that the area officers had to and the day to day management of sites. cover parks as well as allotments, resources were stretched and the An allotment asset survey was conducted service delivered to some sites was in 2007 across all 26 allotment sites. The unsatisfactory. survey provided a summary of the work required to improve the condition of • There were not enough plots available allotment sites. The total cost of across the Borough to meet current improvements was £250k and this and projected demand. formed the basis of capital bids that were made in 2007, 2008 and 2009. The bids • There was concern about the were unsuccessful and the Recreation management of plots in terms of Service was only able to allocate £25k in adherence to guidance on permitted 2007 and 2008 and £50k in 2009. shed size, removal of tenants that did not maintain their plots and sub The establishment of the Allotments letting. Forum has enabled clear lines of communication and consultation with allotment site secretaries. The Allotments Forum meets bi-monthly and as a result there is now a more positive perception Page 25 of 37 of the Allotment Service and its performance. A detailed review of the • NHS Haringey should be requested to tenancy agreement resulted in a new ensure that there are enough health agreement being introduced in January visitors to enable them to visit newly 2010. born children and make holistic family health assessments. A review of rent charges was carried out, which showed that Haringey charges Outcomes: compared favourably with neighbouring local authorities. Proposals were made All of the six recommendations made to link rent increases to investment were agreed by the Cabinet. A report was funding but these have not been taken presented to Cabinet on the development forward. of the outreach strategy, a key feature of which is that a dedicated outreach workforce will be established in Children’s Centres partnership with NHS Haringey, Job Centre Plus, schools, the voluntary sector The review was commissioned to look at and other Council services. work that had already been done and future plans to establish children’s An action plan has been produced. This centres as models of excellence. focuses on improving the affordability of childcare, improving provision for children Key Findings: with disabilities and special needs, improving the take up of before and after • A useful start had been made in school provision, increasing access to developing children’s centres and and awareness of holiday provision for all there were positive plans for further ages and developing a long term development. Further reports should commissioning strategy for childcare. be presented on outreach services and how they identified and targeted Children’s centres are looking at their disadvantaged children and the governance and participation development and outcomes of the mechanisms to enable broader support strategy for child care engagement with local communities so providers. that greater use can be made of the buildings at evenings and weekends. • Resources should be targeted to provide more affordable high quality A local authority accreditation scheme is childcare places where a deficiency being created which will provide an has been identified. incentive for centres to continually improve their provision for children. It will • Children’s Centres should be be based on a star system and include encouraged to make greater use of things such as the qualification of staff their facilities at weekends and and the amount of training that staff take evenings. up. • Consideration should be given to the Governor Services are reviewing the possibility of some kind of incentive to governance of children’s centres and the encourage those involved in childcare intention is to reinforce models that provision to attend relevant courses. Page 26 of 37 promote parental and community required in schools. Consideration representation and participation. should also be given to the provision of services for the wider community. An early childhood strategy group, which brings together key agencies, had been • Good communication was essential to implemented to provide a joint framework ensure that agencies and Council staff for improving health outcomes of children were aware of service developments. and families. A new integrated model is There was also the need for continuity also being developed involving midwives, as pupils moved from one educational health visitors, infant psychologists, establishment to another. family support workers and children’s centre staff. This is being undertaken in Outcomes: partnership with NHS Haringey as part of the early years strategy. All the five recommendations by the review made were agreed by Cabinet. Since the review, a flat fee for activities Extended Services has been introduced. This is regularly checked with charges elsewhere in order The review was commissioned to look to ensure that it compares well. The how extended services were being Council is working with schools to look at developed in Haringey. the issue of sustainability as it is the government’s intention that extended Key Findings: services will remain an integral part of the life of schools beyond 2011. • There was considerable potential in the extended schools initiative. It A number of jointly planned activities could help in the provision of a range between the Children’s Services and of services for children and families Highgate School have been initiated, and strengthen community ties. including a summer school and Oxbridge Haringey was tackling the tuition sessions. The Children’s Service development in a co-ordinated and is also continuing to develop joint effective manner. working and partnership arrangements with private and voluntary childcare • Long term funding needed to be in providers. place and consideration given to the way users pay for services and the Extended Service Co-ordinators have manner in which the benefit structure been appointed and are working closely operates. There should also be with schools, voluntary and other continual discussion with schools and agencies within the networks to ensure other providers to ensure that the that all opportunities are maximised. charges and concessions levied by schools are consistent. High Intensity Users of Healthcare • In order to derive maximum benefit, The review was commissioned as a both the private and voluntary sectors relatively small percentage of patients should be involved. were known to generate a disproportionately high percentage of • There should be a comprehensive list hospital admissions. Evidence had been of providers for the kinds of services made available on a national basis that Page 27 of 37 showed that many of these admissions There was a shortfall in psychiatric could be avoided through better primary liaison provision, particularly for older care. people, at the North Middlesex Hospital and it was important that Key Findings: NHS Haringey worked with its partners to resolve this issue speedily. • Keeping more people out of hospital not only had the potential to benefit Outcomes: the NHS in the long term by saving it money and freeing up resources, it 7 out of the 8 recommendations of the could also greatly improve the quality review were fully agreed by NHS of life of patients. Community based Haringey. It was agreed that the issue of services needed up front investment increasing the level of integration would before further progress could be be addressed as part of the joint Council achieved. and NHS Haringey Rehabilitation and Integrated Care strategy. New IT • Health and social care services systems are now patient centred rather needed to be better integrated in than focussed on episodes of care. order to improve services for high impact users. Good information was Although Community Matrons were seen key to effective targeting but NHS by the government as being a crucial part information systems were unable to of their strategy for meeting the needs of do this effectively and not compatible people with long terms conditions with social services systems. effectively, the case management element that they provide need not • IT and telecare initiatives designed to necessarily be provided by them. support patients in their own homes Relevant targets now refer to the number had immense potential but costs of patients being case managed. could deter patients as well as providing a disincentive for social care NHS Haringey has now moved on from services to invest. The transfer of focusing on the number of community resources from the NHS to Adult matrons to providing the services that Services to support this would not they were responsible for via a range of only save it money but also improve different means. In addition, they have the quality of life for patients. also widened the skills mix within the service. As a result, NHS Haringey has • Community matrons were already now introduced a specialist case working well within the Borough but manager and community matron the PCT had not met its target for the assistants for community matrons. These number of posts to be created. There assistants facilitate better access to were enough indications that that they resources needed to more effectively were working effectively to justify their manage patients in the community. numbers being increased to target Resources include rapid access to levels within the Borough. physiotherapy, occupational therapy, psychology, home care and equipment. • A significant number of high impact users are suffering from mental illnesses and it was important that this was identified by local hospitals. Page 28 of 37 Access to Services for Older People In 2007 the Overview and Scrutiny Committee commissioned a review to Outcomes: look at access to services for older people in Haringey. The Transforming Social Care Programme is developing a range of Key Findings: service options for older people who fall below the eligibility criteria through, for • There was a recognition that there example advice and information services. were significant challenges in meeting In addition, a web based service directory the preventative and personalisation is being developed to ensure agenda whilst continuing to support comprehensive and quick access to those most in need. information on services available in the borough. • Systems should be put in place to follow up those older people who do A joint information and advice strategy is not meet Haringey’s Fair Access to being delivered through the work of the Care Services Criteria and are Integrated Access Team, which has a key redirected. role in providing information and advice as well as signposting to Council and • A mapping exercise and gap analysis non-Council services, as appropriate. should be undertaken on what low Information packs for older people are level services and activities are being refreshed and due to be completed currently available throughout in 2010. Haringey and an action plan put in place to cover any gaps and optimise Adult Services is working with the take up of all services. voluntary sector, funding a capacity building role to support the development • The Urban Environment Directorate, of specialist advocacy. Income which led on Income Maximisation, maximisation assessments have been should publicise the strategy and moved to the beginning of the action plan as soon as possible. assessment process to ensure more people benefit. • Advocacy and representation needed to be built into the assessment and NHS Haringey has provided additional care management processes. There resources for training around essential was also a need for the development and non-medical foot care across the of partnership information and advice borough. strategy and more foot care for older people in the borough. Page 29 of 37 The year ahead Responding to local petitions should the petitioners feel that their petition has not been dealt with properly. The Local Democracy, Economic Development and Construction Act 2009 The Committee may then review the steps required the Council to develop a scheme that the Council has taken in response to for the handling of petitions received from the petition. local residents. Petitions can also be made to directly to Anyone who lives, works or studies in the Full Council, where a response will be borough can now bring a petition to the provided by the relevant Cabinet member. Council. Although the aim is to allow local Petitions with over 2,200 signatures will residents to raise issues of public concern trigger a full debate at Full Council. with the Council, issues raised should be on matters which the Council has duties or Petitions may also ask for a senior officer powers to affect change. (Directors) to give evidence at a public meeting on service areas for which they The Council must acknowledge the are responsible. If the petition contains petition and provide information about more than 1,100 signatures, the officer will what it has done or proposes to do in be called to give evidence at a public response to the petition. In response to a meeting of the Overview & Scrutiny petition the Council must complete at Committee. least one of the following actions: • Giving effect to the request in the Legislative and policy changes petition • Consider the petition at a meeting The new coalition government has of the authority published a draft legislative agenda for the • Hold an inquiry forthcoming year. The overarching priority of the new government is the reduction of • Hold a public meeting the national deficit, which will undoubtedly • Commission research affect current and future funding levels for many public services. • Give a written response setting out the authority’s views about the It is therefore likely that the year ahead will request in the petition be challenging for local public services as • Refer the petition to overview and they may be required to adapt and scrutiny committee restructure services to respond to these budgetary pressures. In this context, • Refer the petition to a committee of Overview & Scrutiny may be called upon the authority to review or scrutinise to assess planned service changes or help decisions made, or other action to consider ways in which services may be taken provided more effectively for local people. The role of Overview & Scrutiny is The new government is also set to primarily to assist in the appeal process introduce new legislative changes and policy directives within the next Page 30 of 37 parliamentary session, of which the for topics for review come from a variety following may be of particular note for of sources e.g. councillors, officers, the scrutiny: various Partnership Boards and members of the public. An outline of the Overview & The Decentralisation and Localism Bill Scrutiny Committee agenda is contained will aim to give greater powers to the local in Appendix D. councils and neighbourhoods through: • Giving local residents the power to Areas for in-depth review will be chosen instigate local referendums on any where they compliment the local issue Comprehensive Area Assessment process • Giving local councils a power of and provide valuable evidence to the competence and decision making inspectors of the efficacy of local services powers on housing and planning. and the plans for improving them. To do this scrutiny topics must also contribute to The Health White Paper (Equity and the achievement of the outcomes and Excellence) primary objective is to give priorities set out in the Haringey’s Council local GP consortia powers to commission Plan and Sustainable Community local health services. In addition, this Strategy. policy document: • Intends to remove overview & It is intended that during 2010/11 a scrutiny committee’s statutory number of feasibility studies will be carried powers in respect of health services out. These will be one off reports which reconfigurations will identify whether the selected topic • Transfer public health to local would be worthy of a full scrutiny review, councils to make recommendation to Cabinet or to • Local LINk services to become take no further action. HealthWatch, with an enhanced role for inspecting local health The Scrutiny Lead responsibilities which services align scrutiny responsibilities with the work of a Haringey Strategic Partnership Theme Board will continue. This will provide Work Programme 2010/11 further challenge to undertake more strategic and cross cutting work. The purpose of the work programme is to carry out a general scrutiny of the outcomes and activities of the council and In-depth scrutiny reviews for 2010/2011 its partners and to identify areas which could be subjected to more detailed A number of scrutiny reviews are scrutiny. commissioned by the Committee each year. These are in-depth investigations This work programme will help to improve undertaken by task and finish panels. the link between scrutiny’s work and the Council’s improvement agenda and to Each year, one review is undertaken within ensure scrutiny contributed to achieving each theme board area of the Haringey outcomes that benefit the community. strategic partnership in addition to a small number of overarching cross cutting As in previous years the Overview and themed reviews, Scrutiny Committee will select the topics for detailed scrutiny reviews. Suggestions Page 31 of 37 An essential aim of each scrutiny review is • The Councils role as corporate to demonstrate that the area being parent (Chair: Cllr Ejiofor) scrutinised is evolving and responsive to changing circumstances (i.e. it is • Implementation of a 20mph speed improving?). limit in Haringey (Chair: Cllr Bull) The following reviews have been agreed • Preventing youth crime (Chair: Cllr by the Committee for the year ahead: Newton) • Common management standards • The clustering of betting shops in among registered housing Haringey (Chair Cllr Winskill). providers (Chair: Cllr Alexander) A review linked to the Well-Being • The Big Society: what role can Partnership board is still being discussed. community and voluntary sector This will be agreed once the implications play in shaping local communities? of the recent NHS White Paper have been (Chair: Cllr Browne) assessed. • The effectiveness of the Haringey Guarantee scheme (Chair: Cllr Basu) Page 32 of 37 Appendix A: Responses to annual member/ participant surveys 2009/10. Responses to annual member/ participant surveys 2009/10. Review Member Survey Participant survey Budget 1 0 Sexual Health 3 2 Breast Screening 2 4 Transition from child to adult 1 0 Support to small business 2 5 Sustainable transport 2 5 Engaging hard to reach 2 12 Support to carers 1 6 Victims of crime 0 6 total 14 40 Page 33 of 37 Appendix B: Summary of Member responses to participation in scrutiny reviews 2009/10. Summary of Member responses to participation in scrutiny reviews 2009/10. (Total responses n=15) Strongly agree/ Neither Disagree/ strongly agree % % disagree % Terms of reference were: (n=14) Discussed and agreed 93 7 - Clear and concise 86 14 - Practicable & achievable 100 - - Panel meetings were: (n=14) Well planned & organised 100 - - Of an appropriate length 86 14 - Of an appropriate number 86 14 - Evidence the panel received was: (n=14) Sufficient for review objectives 71 21 7 Interesting and varied 93 7 - Presented clearly and coherently 71 21 7 Inspected service provided: (n=14) Officers attebnded to support the review 86 14 - Concise and useful reports 79 7 14 Responded to members questions 71 14 14 Panel visits: (n=12) Were relevant to the review 83 17 - Were interesting 83 17 - Contributed to the review 83 17 - User participation: (n=13-14) Was incorporated in to the review 100 - - Contributed to the review process 100 - - Independent Adviser provided: (n=6) Impartial guidance 67 33 - Input that officers could not provide 50 50 - Contributed to review findings 33 67 - Final review report: (n=12-14) Was concise and readable 93 7 - Contained key recommendations 75 25 - Will add value to the service 93 7 - Justified the work involved 100 - - The scrutiny process was: (n=14) Useful 93 7 - Interesting 100 - - Like to participate in further reviews 100 - - Page 34 of 37 Appendix C: Summary of participant responses within scrutiny reviews 2009/10 Summary of participant responses within scrutiny reviews 2009/10 (Valid responses n=38-40) Strongly agree/ Neither Disagree/ strongly agree % % disagree % Before attendance at the meeting Arrangements were well organised 93 5 3 Was clear about why I was invited 90 8 3 Was clear about objectives 93 8 - Was given enough time to prepare 93 5 3 Accessibility of panel meetings: Timing was convenient 90 10 - Location was convenient 85 13 3 Physical access was good 95 - 5 At the panel meeting: I was treated with courtesy & respect 100 - - Was open and friendly 95 3 3 Was non political 90 10 - Evidence I presented: Presented all I intended 85 15 - Panel listened to evidence 88 13 - Panel asked relevant questions 68 30 3 Was useful to review process 83 18 - Scrutiny review process My attendance was constructive 88 13 - Was thorough 78 23 - Was fair 92 8 - Improved understanding of scrutiny 71 24 5 Like to be involved in future reviews 79 18 3 Page 35 of 37 Appendix D: Overview and Scrutiny Committee Programme 2010/11 Committee Planned agenda items Date 5th July Cabinet Questions: Cllr. C. KOBER – Leaders State of the Borough report – Cabinet priorities for coming year and last years performance. 21st July Special Meeting Child Protection Cabinet Questions: Cllr. Reith Deputy Leader and Cabinet Member for Children’s Services 28 July 2010 Special dedicated meeting on Health issues (provisional) 29th July Cabinet Questions: Cllr. Dogus Cabinet Member for Adult and Community Services Cllr. Vanier Cabinet Member for Community Safety and Cohesion 6th Cabinet Questions: September Cllr. Bevan Cabinet Member for Housing Cllr. Goldberg Cabinet Member for Finance and Sustainability 4th October Cabinet Questions: Cllr. Kober Leaders portfolio areas only Cllr. Mallett Cabinet Member for Planning and Regeneration 1st Special Meeting Child Protection November Cabinet Questions: Cllr. Reith Deputy Leader and Cabinet Member for Children’s Services 29th November BUDGET SCRUTINY SPECIAL MEETING 2nd Cabinet Questions: December Cllr. Cabinet Member for Adult and Community Services Cllr. Cabinet Member for Neighbourhoods 6th December BUDGET SCRUTINY SPECIAL MEETING Page 36 of 37 Committee Planned agenda items Date 15th December BUDGET SCRUTINY SPECIAL MEETING 31st January Cabinet Questions: Cllr. Bevan Cabinet Member for Housing Cllr. Goldberg Cabinet Member for Finance and Sustainability 28th Cabinet Questions: February Cllr. Kober Leaders portfolio area only Cllr. Mallett Cabinet Member Planning and Regeneration 17th March Special Meeting Child Protection Cabinet Questions: Cllr. Reith Deputy Leader and Cabinet Member for Children’s Services 28th March Cabinet Questions: Cllr. Canver Cabinet Member for Neighbourhoods Cllr. Bevan Cabinet Member for Housing 9th May Cabinet Questions: Cllr. Vanier Cabinet Member Community Safety and Cohesion Cllr. Goldberg Cabinet Member Finance and Sustainability Page 37 of 37 Shqip Kurdî Kurmancî 2008/09 2009/10 2009/10 2008/09 Português 2009/10 2008/09 10/2009 09/2008 Romanian 2009/10 2009/10 2008/09 Français Soomaali 2008/09 2009/10 2008/09 2009/10 Türkçe 2009/10 2008/09 2008/09 2009/10 Please tell us if you would like a copy of this document in another language that is not listed above or in any of the following formats, and send the form to the Freepost address below. In large print On audio tape In Braille In another language, please state: Name: Tel: Address: Email: Please return to: Freepost RLXS-XZGT-UGRJ, Haringey Council, Translation and Interpretation Services, 8th Floor, River Park House, 225 High Road, London N22 8HQ Haringey Council offers this translating and interpreting service to Haringey residents. We can translate this document into one language per resident ONLY. Overview & Scrutiny Annual Report 2009/10 This is printed on recycled paper. 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