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					Onderzoeksproject bachelor Informatiekunde, Cognitie en Communicatie

Titel:                  Lost in hyperspace: lostness and users’ mental models of hypertext systems
Doel:                   To explore user’s mental models of hypertext systems and its relationships
                        with the degree of lostness and user’s success in finding information in a
                        website.

Projectbeschrijving:    Being disoriented or lost is one of the fundamental difficulties which users
                        experience when trying to navigate a Website. If it has been designed so
                        that it does not correspond with users’ mental models, then the users are
                        more likely to become lost (Otter & Johnson, 2000). Consequently,
                        evaluating and detecting users’ misunderstandings early in de design
                        process saves a lot of problems in terms of satisfying user needs, defects,
                        cost, etc.

                        In this project we propose to explore the degree of lostness and users’
                        mental models using the methodologies proposed by Otter & Johnson
                        (2000) and Ahuja & Webster (2001). The aim is to explore the relationships
                        between these measures and user’s success in finding information in a
                        website.

Ingangseisen:           Interest in Experimental Research, Web Design and Usability
Contactpersoon:         Mari Carmen Puerta Melguizo (puerta@cs.uu.nl)
Intern/extern:          Preferably 2 students
Startdatum:             There is not a fixed “start datum”. The project can be started at any moment.
                        Duration: 11 weeks

Literatuur:                Ahuja, J.S. and Webster, J. (2001). Perceived disorientation: an
                            examination of a new measure to assess web design effectiveness.
                            Interacting with Computers, 14, 15-29.
                           Otter, M. & Johson, H. (2000). Lost in hyperspace: metrics and mental
                            models. Interacting with Computers, 13, 1-40.

				
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posted:9/8/2011
language:Dutch
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