Onderzoeksproject bachelor Informatiekunde, Cognitie en Communicatie Titel: Lost in hyperspace: lostness and users’ mental models of hypertext systems Doel: To explore user’s mental models of hypertext systems and its relationships with the degree of lostness and user’s success in finding information in a website. Projectbeschrijving: Being disoriented or lost is one of the fundamental difficulties which users experience when trying to navigate a Website. If it has been designed so that it does not correspond with users’ mental models, then the users are more likely to become lost (Otter & Johnson, 2000). Consequently, evaluating and detecting users’ misunderstandings early in de design process saves a lot of problems in terms of satisfying user needs, defects, cost, etc. In this project we propose to explore the degree of lostness and users’ mental models using the methodologies proposed by Otter & Johnson (2000) and Ahuja & Webster (2001). The aim is to explore the relationships between these measures and user’s success in finding information in a website. Ingangseisen: Interest in Experimental Research, Web Design and Usability Contactpersoon: Mari Carmen Puerta Melguizo (firstname.lastname@example.org) Intern/extern: Preferably 2 students Startdatum: There is not a fixed “start datum”. The project can be started at any moment. Duration: 11 weeks Literatuur: Ahuja, J.S. and Webster, J. (2001). Perceived disorientation: an examination of a new measure to assess web design effectiveness. Interacting with Computers, 14, 15-29. Otter, M. & Johson, H. (2000). Lost in hyperspace: metrics and mental models. Interacting with Computers, 13, 1-40.
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