Onderzoeksproject bachelor Informatiekunde, Cognitie en Communicatie
Titel: Lost in hyperspace: lostness and users’ mental models of hypertext systems
Doel: To explore user’s mental models of hypertext systems and its relationships
with the degree of lostness and user’s success in finding information in a
Projectbeschrijving: Being disoriented or lost is one of the fundamental difficulties which users
experience when trying to navigate a Website. If it has been designed so
that it does not correspond with users’ mental models, then the users are
more likely to become lost (Otter & Johnson, 2000). Consequently,
evaluating and detecting users’ misunderstandings early in de design
process saves a lot of problems in terms of satisfying user needs, defects,
In this project we propose to explore the degree of lostness and users’
mental models using the methodologies proposed by Otter & Johnson
(2000) and Ahuja & Webster (2001). The aim is to explore the relationships
between these measures and user’s success in finding information in a
Ingangseisen: Interest in Experimental Research, Web Design and Usability
Contactpersoon: Mari Carmen Puerta Melguizo (firstname.lastname@example.org)
Intern/extern: Preferably 2 students
Startdatum: There is not a fixed “start datum”. The project can be started at any moment.
Duration: 11 weeks
Literatuur: Ahuja, J.S. and Webster, J. (2001). Perceived disorientation: an
examination of a new measure to assess web design effectiveness.
Interacting with Computers, 14, 15-29.
Otter, M. & Johson, H. (2000). Lost in hyperspace: metrics and mental
models. Interacting with Computers, 13, 1-40.