Porter Value Chain Template by fvuong

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									Porter Value Chain Template
Firm infrastructure: General management, Planning Management, Legal, Finance, Accounting

Support Processes

Human Resource Management: Recruitment, Retention, Training, R&D
Technology Development: Continuous improvement in printing & finishing assets Procurement of Resources: Purchasing paper, printing consumables and other finishing
consumables

Competitive Advantage Outbound Logistics
• Warehousing • Order fulfilment • Transportation • Distribution

Inbound Logistics

Primary Business Processes

Operations
• Reception • Storage • Inventory control • Transportation planning • Printing • Finishing

Marketing and Sales
• Partnership • Advertising • Promotion

Service
• Customer support


								
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