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Banking Manual Power Point 2007

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Banking Manual Power Point 2007 Powered By Docstoc
					Overview of Banking Training and Topics
    To Be Covered at the Training
               Items to Be Covered Today
                   At the Bank Training
                                   • Making individual accounts for all
 Overview of On-line Banking      employees
  System
 Passwords and Security           •Writing down all usernames and
 Front Office                     passwords
 Back Office                      •Depositing two months back salary at the
 Branch Banker Job Description    training for all employees
 Bank Account Types and Easy
  Searches                         •Figuring out salaries and how to run a
                                   payroll for employees after the training
 Personnel Finance Assignment
 Proposed Ways to Stimulate the   •www.salary.com
  Economy
                                   •www.paycheckcity.com
 Communication Between Branch
  Bankers When Problems Arise      •Frequently Asked Questions with
 Loan Applications                Possible Answers
 Business Contracts replacing
  Phantom Contracts
               Branch Banker Job Description

 The VirtuBank Branch Banker position is one of the most vital jobs in the
  Virtual Enterprise Simulation. This document will try to describe the
  duties and responsibilities of that position. Listed below are the primary
  jobs required of the branch banker.
 Establish company account
 Maintain records of company payments
 Responsible party for company payments
 Establishes individual customer accounts
 Maintains records of individual customer payments
 Responsible party for collections of past due accounts
 Reports individual customer delinquency
 Communicates regularly with other branch bankers on financial matters
 Communicates regularly with central office on overdue account matters
 Serves as watchdog over his financial institution rating
Overview of On-line Banking System
Overview of On-line Banking System
Overview of the VirtuBank of California
Checking

Checking accounts in the VirtuBank are
 the only accounts with which a customer
 can make outside payments – payments
 made to other individuals or companies.
 Transfers can be made to and from a
 savings account from a checking account.
Business Checking
 Business Checking is an interest earning checking
  account available only to Virtual Enterprise Companies.
 Business Checking is subject to a monthly Service
  Charge of $25. If a monthly is assessed, it will be
  deducted from your account on or near the first day of
  the month.
 Interest – Interest on your account is compounded daily
  using a 365-day year, paid monthly, and calculated on
  your interest earnings balance. Your interest earning
  balance consists of your account balance at the end of
  each banking day. The interest rate is subject to market
  conditions, is determined by us from time to time, and
  can be changed by us as often as daily. While Business
  Checking accounts do earn interest, they do not earn as
  much interest as Savings accounts.
Personal Checking

Personal Checking is a non-interest
 earning account used by students,
 teachers, and visitors.
You must deposit a minimum of $100 to
 open a Personal Checking account. There
 is a monthly service charge of $9 in
 California.
Savings
 Savings accounts in the VirtuBank System earn
  interest, but do not allow customers to make
  payments outside of their own account. There
  are no fees associated with VirtuBank savings
  accounts. Both Business and Personal Savings
  accounts in the VirtuBank System are
  functionally the same. If you would like to make
  a payment with money in your savings account,
  transfer the money from your savings account to
  your checking account, and then make the
  payment from your checking account.
Savings Interest

 Interest – Interest on your account is
  compounded daily using a 365-day year,
  and is calculated on your interest earning
  balance. The interest rate is subject to
  market conditions, is determined by us
  from time to time, and can be changed by
  us as often as daily. Interest earned on
  your account will be paid on or near the
  first of each month.
 www.virtualenterprise.org/virtubank/default.asp
Used By All Company Employees
Viewing Personal or Business
 Checking/Savings accounts
Transfer funds between Checking and
 Savings accounts
Make Payments
Viewing Pending and Successful
 Transactions
Add/Delete Payees
             URL –
www.virtualenterprise.org/virtubank   Front Office



                                                     username




                                                      password
Viewing Personal or Business Checking/Saving Balance
Log in
Click on Checking or Savings
View Past Account Details for selected month (Figure 1.1)
   Viewing Personal or Business Checking/Saving Balance
        Log in
        Click on Checking or Savings
        View Past Account Details for selected month (Figure 1.1)


Click
here




                                                               Account
                                                                details
Transfer funds between Checking and Savings account
           Click on transfer
           Select From Account (Figure 1.2)
           Select To Account
           Enter Amount
           Type Memo (A very important step that should not be skipped)
           Click Submit ***


Transfer
  tab
 Make Payments
           Click on Payment
           Select From Account
           Select To Payee (Figure 1.3) If payee not in the drop down list
           see Add Payee
           Type in Amount of Payment
           Type in a Memo/Invoice of the transaction (include invoice
           number if possible)
           Click Submit

  Make
                                                                  Account
Payments
                                                                     Payee

                                                                     Amount


 The next
    slide                                                    Memo / Invoice
 discusses                                                     Number
   adding
  payees
      Bank Account Types and Easy Searches

 There will be seven major types of bank accounts on the
  VirtuBank. All accounts will fall under one of the five headings.
  By using some simple search words you can access all five
  types of accounts easily. The five types of accounts are as
  follows:
 Individual Customer Accounts (Search = Person’s name)
 Coordinator Accounts (Search = Coordinator)
 Company Accounts (Search = California)
 Visitor Accounts (Search = Visitor Company Abbreviation)
 Out of California Company Accounts (Search = State Name or
  Country Name)
 Dummy Accounts (Search = Company Name)
 Virtual Enterprise Center (VEC) Simulation Accounts (Search =
  VEC)
Adding payees to make payments


                     The following searches should
                           be tried at the training:
                         1. Individual Names
                          2. Company Name
                     3. California = Business Tag
                         4. VEC = Simulation
                               Accounts
                     5. Visitor = Visitor Accounts
                      6. State Name = Business
                         Accounts for other states
                       7. Coordinator = Teacher
                                accounts
Search Results - for adding payees to
         make payments



                           These are the
                           search results
                            using VEC
                           Note: the tag on
                          the accounts are
                                VEC
                          The second part
                          after – is the tag
                         Note: All accounts
                          must have tags
    Viewing Pending and Successful Transactions
               Click Pending
               Click on Transaction (Figure 1.4)
               Click on Remove Completed/Cancel Active



Pending
Transactions
                                                       Memo
                                                   information
                                                   will show up
                                                        here



                                                  Transaction
                                                   status – all
                                                  transactions
                                                 will clear at 12
                                                 midnight each
                                                        day
 Add Payees
         Click Payees
         Click on Add Payees
         Click on Lookup
         Locate the Company or Name to add your payee list (Figure
         1.5)
         Click on Add Payee
         Click Submit



Payees

                                                   You can only pay
                                                     companies or
                                                   individual if they
                                                    appear on your
                                                      payee list.
                                                   In previous slides
                                                     we discussed
                                                       how to add
                                                         payees
Delete Payee
     Click Payees
     Click Delete Payee
     Click to select Payee (Figure 1.6)
     Click to Submit




                                   Delete
                                   payees



                Pick the payee
                on your list you
                want to delete
         Front Office Review
1.   Passwords
2.   Viewing account details
3.   Transfer funds
4.   Make Payments
5.   Adding Payees
6.   Search Results
7.   Viewing Pending and Successful
     Transactions
8.   Add Payees
9.   Delete Payee
Personnel Finance Assignment
Shopping Mall – The Place for Electronic
              Commerce
                        Back Office
   http://www.virtualenterprise.org/virtubank/backoffice/
   Used By Branch Bankers and Coordinators Only
   Create New Accounts
   Modify Accounts
   Deactivate and reactivate Accounts
   Manually Deposit
   Run Reports
   Apply for a Loan
   Business Contract Application (to replace Phantom
    Contracts) – Coming Soon
                   URL
www.virtualenterprise.org/virtubank/backoffice   Back Office



                                                               Username

                                                               Password


                                                                Company
                                                                 Name
      Making individual accounts for all
                employees

You need the name of all employees in your
 company
You are going to make accounts from them
 right now
Make sure you right down the names,
 usernames, and passwords as you make them
You decide on what you want the usernames
 and passwords to be
You can use numbers or letters for usernames
 and passwords – these are case sensitive
     Writing down all usernames and
               passwords

Keep a spreadsheet or write down in safe
 place
You can change the usernames and
 passwords when you get back to your
 companies
Note: you are responsible for the security
 of these passwords
Create a New Account
Log in
Click on New Account (Figure 2.1)
Type in Name, Username and Password (Brach banker decides on
Username and Password)
Click on Submit



  Click
  Here
                                                   Type in the Name
                                                     User Proper
                                                     Capitalization
          Username                                 All accounts must
                                                    have tags – the
                                                      name of your
                                                        company

          Password
Modify Accounts
Click on Modify Account
Click Search
Select account to be modified and Click on Edit
Edit required information (Figure 2.2)
Click on Submit




                                                     Information can be
                                                   checked or changed in
                                                    these areas. Branch
                                                  bankers have the power
                                                     to change account
                                                  passwords at any time.
Deactivate Accounts
Click on Deactivate account
Click Search
Select account and Click on Deactivate
Confirm Selection (Figure 2.3)
Click Deactivate




Select account
for deactivation
Deactivate Accounts
Click on Deactivate account
Click Search
Select account and Click on Deactivate
Confirm Selection (Figure 2.3)
Click Deactivate
Reactivate Accounts – (If an account has been deactivated it will appear in the
reactivate list)
Click Reactivate Account
Click Search
Selected account and Click on Reactivate
Confirm selection (Figure 2.4)
Click reactivate
Reactivate Accounts – (If an account has been deactivated it will appear
in the reactivate list)
Click Reactivate Account
Click Search
Selected account and Click on Reactivate
Confirm selection (Figure 2.4)
Click reactivate
Manual Deposit
Click on Manual Deposit
Click Search
Select Account for Manual Deposit
Click Deposit
Type a Description (Figure 2.5)
Type in Amount
Select Account (Checking/Savings)
Click Submit
Manual Deposit
Click on Manual Deposit
Click Search
Select Account for Manual Deposit
Click Deposit
Type a Description (Figure 2.5)
Type in Amount
Select Account (Checking/Savings)
Click Submit
Depositing two months back salary at the
        training for all employees
You are going to deposit two months back
 salary into all individuals accounts
If you do not know each employees salary
 then use the below described web site to
 get an idea for employee salary
• www.salary.com
 Figuring out salaries and how to run a
 payroll for employees after the training

• www.paycheckcity.com
• After the bank training you WILL NOT
  USE MANUAL DEPOISIT TO RUN
  PAYROLL
Reports (Statements)
Click Report
Click Statement
Select the Month
Click Submit
Select Customer Statement to view (Figure 2.6)
Select Account to view (Checking or Savings)




            Click these two
            items in proper
                 order
Reports (Statements)
Click Report
Click Statement
Select the Month
Click Submit
Select Customer Statement to view (Figure 2.6)
Select Account to view (Checking or Savings)


                                 Click on
                                account or
                                 accounts
                                 that you
                                  want to
                               review their
                                 monthly
                              transactional
                                statement
Reports (Payments Made to Companies)
Click Report
Click Payments made to other Companies
Select the Month (Figure 2.7)
Select Company
Click Submit
              Loan Applications


This needs to be done when you finish
 your business plan and presented it to
 your banking panel
The purpose of the business plan is to ask
 for a start-up loan
The tool to apply for the loan is in the
 Backoffice
Apply for a Loan (Loans are processed in 7-10 days)
Click Loan Application
Fill in all required fields (See Figure 2.8)
Click Submit (After Loan approval you are able to view Loan Document
and Payment Schedule under loan application in the Back Office)
After applying for a loan (Loans are processed in 7-10 days) wait for a loan
document and payment schedule to appear in your Backoffice
Download, read, sign, and return to VEC your loan document
Read, review, and following instruction to starting paying your loan each month
Note: your loan money will automatically appear in your company account
Business Contracts Button (replacing Phantom Contracts) will
be added soon
Look for it between the Loan Application and Help Button
            Business Contracts

This year we want you to use the Business
 Contracts (form is placed in the
 BackOffice).
Contract will be with the VEC for gross
 monthly salaries plus Cost of Goods sold
 to the VEC as outlined in the Contract.
You will not use the Manual Deposit Tab
 for the Business Contract money this year.
  Proposed Ways to Stimulate the VE
Economy and Enhance the VE Simulation
 We need to have more outside parties participate in the VE
  simulation.
 We need to have more money and transactions circulate in the
  simulation.
 It is proposed that we allow visitors, principals, teachers, business
  partners, parents and other interested parties to conduct
  transactions in the VE simulation.
 We will give each visitor $1,000 to spend per classroom visit.
 Local branch bankers will transfer money from designated company
  visitor account to company account after visitor sales.
 By using this system the VE economy has just expanded. It is hoped
  that all visitors will now be treated as potential customers, not just
  visitors. This will force companies to work on sales techniques.
 The VEC central office will set these accounts up for each company
  in the month of October. It will be done in conjunction with the
  regional student training workshop.
     Frequently Asked Questions with
           Possible Answers

 What happens if another individual or company
  will not pay their bills?
  Resend the Invoice to customer first.
  Contact Branch Banker of the company.
  Contact the CEO of the company if no reply.
  Contact the Coordinator of the company.
 What does the Branch Banker do in these
  cases?
  Remind the employee to pay the bill.
  Check to see that employee has paid the bill.
    Frequently Asked Questions with
          Possible Answers

What if someone pays the wrong party,
 individual or incorrect amount of money?
  If employees catches this mistake before end of
   day it was paid, delete it from Pending section
   of his/her account.
  Inform company or individual paid of mistake.
  Payee should return the money to payer.
What does the Branch Banker do?
  Refund payer’s money from company account.
  Remind wrong party to refund money to payer.
     Frequently Asked Questions with
           Possible Answers

 When do you run payroll?
  Payroll can be run weekly.
  Payroll can be run on the 15th & 30th of the month.
  Payroll can be run at the end of the month.
 What is the Branch Bankers role?
  Branch Banker will pay company employees from
   company checking account using Front Office.
  Branch Banker will pay Payroll Taxes to VirtuIRS
   and VirtuFranchise Tax Board on every company
   employee from company checking account using
   Front Office.
    Frequently Asked Questions with
          Possible Answers

What do you do if your passwords are
 stolen?
  Report this to the coordinator.
  Report this to Branch Banker.
  Go into Back Office to Edit Account and change
   passwords that were stolen or forgotten. Only
   Branch Banker can change passwords.
     Frequently Asked Questions with
           Possible Answers

 How do we place money from visitor sales into
  our company account?
  Go to the Visitors’ Account for your company via
    Front Office. Username and password will be given
    to Coordinator.
  Set up your company as a payee in the Visitors’
    Account.
  Pay your company from the Visitors’ Account the
    amount of visitor sales.
  There will be money placed in your company’s
    Visitors’ Account by the VEC.

				
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