Docstoc

Ethics in IS

Document Sample
Ethics in IS Powered By Docstoc
					An Update on Ethics and
Information Systems


       Midwest DSI 2001
       Dearborn, MI


   Charletta F. Gutierrez
   Northern Illinois University
Ethics
Introduction

• Definition of ethics “custom”
  – the values and moral standards that guide an
    individuals behavior
• Code of ethics
  – the set of guidelines or rules which an
    individual uses to help judge the correctness
    of his actions
• “What should I to do that is morally
  right?”
Ethics
Introduction cont’d.


• Ethics can be confusing
  – interpreted by individuals differently


• Factors affecting ethical decisions
  – religion, race, environment, nationality


• Something ethical to one individual can be
  considered illegal to another and vice-
  versa
IS Research on Ethics


• Increasing attention to issues of ethics in
  IS curricula & IS Journals
  – behavioral patterns
  – theoretical frameworks
• Most of ethics issues are set in corporate
  business environments
  – focused on making decisions in corporate
    framework not as an individual
• Lack of IS ethics theories
Ethics in Information
Systems/Technology

• Ethical thinking and ethical issues do not
  match the explosion of Information
  Systems and Technology

• Hindrance to company becoming global or
  moving towards information technology

• IT is affecting the way individuals work
  and act
Normative Theories of
Business Ethics (NTBEs)

• “Intermediate level” ethical principles
   – expressed in language accessible to the ordinary
     business person
   – business ethics principles adopted for use in IS
• Focus is on interactions involving business
  relationships
   – defining the obligations that managers “should” or
     “ought” to do to fulfill their moral or ethical
     responsibilities
NTBEs

• The three leading NTBEs are :
  – Stockholder Theory
  – Stakeholder Theory
  – Social Contract Theories


• Each specifies a different set of
  responsibilities for managers with
  conflicting or incompatible goals
NTBEs
Stockholder Theory

• Managers act as agents for stockholders
• They are responsible to spend corporate
  funds to maximize financial return
• Increase profitability only through legal,
  non-deceptive means
• A long term orientation
NTBEs
Stakeholder Theory

Focuses on corporations stockholders and
 stakeholders
Stakeholders includes customers,
 employees, suppliers, vendors, and local
 communities
Stakeholder – a person or group that is
 important to the survival and success of
 the corporation
NTBEs
Stakeholder Theory cont’d.


Ideally,Stakeholder – able to participate in
 a corporations’ decision
Impossible to do so
Managers act on behalf of stakeholders
   consider the stakeholder interest
NTBEs
Social Contract Theories

Covers responsibilities of corporate managers to
 meet the condition stipulated by a society or its’
 members
Some of the conditions :-
 - respect their workers as human beings
 - refrain from disagreeable discrimination
 - enhancing society as a whole
Ethics
In Business Practices


Cross selling or exchange of data
Privacy Issues
Ethics
In Business Practices cont.

Online services
 - should offer users “opt-in” and “opt-out”
 choice
 - default should be “opt-out”
 - allows users to choose whether they
 want to be included in the companies
 database that might be sold to 3rd parties
Ethics
In Business Practices cont.


Companies charged for illegally selling
 data of their customers
  Amazon
  Toy R’ Us
Ethics
In Business Practices cont.

Amazon
  Deceived customers who email
   Never@amazon.com
  May sell information about customers on an
   opt-out basis
   in the case of bankruptcy, information of
   customers could be sold
  Disclosed credit information of customer
Ethics
In Business Practices cont.


Toy R’ Us
  Sharing personal information of customers
   collected with a company that analyzes the
   behavior of Web-Site shoppers
  Analysis company used – Coremetrics Inc.,
   based in San Francisco
Ethics
Government Practice


Carnivore
  FBI internet surveillance system installed
  Monitor Internet Traffic
  Capture private communications of innocent
   users
  Invasion of privacy
Promoting Ethics

Information Systesm/Technology
Government
Non-profit organizations
Companies
Promoting Ethics
Information Systems/Technology

• Computing Professionals’ Organization
  established professional codes/theories
  –   The Association for Computing Machinery
  –   Institute for Certification of Computer Professionals
  –   The Information Technology Association of America
  –   The Association for Information Technology
      Professionals.
Promoting Ethics
Government


Started an alliance “ Cybercitizen
 Partnership”
Announced by Janet Reno in 1999
Help to support the issue of ethics in the
 computer industry and promote civic
 responsibilities
Promoting Ethics
Non-profit organization


Electronic Privacy Information
 Center(EPIC)
Public interest research center in
 Washington D.C.
Established in 1994
Focus on public attention on civil liberties
 and protect privacy
Promoting Ethics
Companies


Interhack
 - provider of technology products and
 services that deals with security and
 privacy
Promoting Ethics
Companies


IBM and Microsoft
 - appointed Chief Privacy Officer
 - to oversea transfer of data issue
 - sharing of company data/databases
     e.g. Calendaring System
A good name lost is seldom regained
 - Joey Hawes.

          Questions/Comments?

				
DOCUMENT INFO
Shared By:
Categories:
Tags:
Stats:
views:17
posted:9/5/2011
language:English
pages:24