Outline job description for Operations Manager - Download as DOC

							                         Paid Internship - Marketing

                       6 month contract (Full – Time)

                                 Job description

Purpose of Post

This is a creative role supporting the work of the Marketing Department at artsdepot,
and an exciting opportunity to experience working in an arts venue. You will develop
a broad understanding of marketing principles, and be involved in marketing a range
of art forms including comedy, theatre, music, dance and children’s shows.

The role is offered as an internship, and you will receive regular support and
mentoring to facilitate learning and development. You will be entering the marketing
team at an exciting time; the new season launches in September, there will be a 5th
birthday celebration event in October and during the autumn season there will also
be a strong focus on selling the Christmas show. artsdepot is also launching a new
membership scheme in autumn.

The role has a focus on building relationships with community organisations, but you
will also have a chance to be involved in a wide range of marketing activity, including;
website, Direct Mail, e-bulletins, Press and PR, and print production.

This role is an ideal stepping stone for someone looking for a long term career in arts
marketing.

Report to: Marketing Manager

Member of: Sales and Marketing team

Principal Responsibilities

Sales & Marketing

       To help deliver the artsdepot sales and marketing strategy by working on
        marketing initiatives to support the artsdepot brand, the range of activities and
        artsdepot as a destination.

       Working with the Marketing Manager on co-ordination of tri-annual season
        brochures (and ad-hoc print), with responsibility for collating imagery, copy
        and accuracy of content.

       Co-ordinating the production of other publicity materials as required, including
        some created in-house.




JD/marketing intern                                                             Jul y 2009
       Responsibility for print management: ordering print from companies,
        authorising overprinting, management of stock levels and the print room.

       Distribution of print at libraries, community groups, community events, exit
        flyering at artsdepot or at external events.

       Responsibility for all front of house displays, including creating eye-catching
        displays for shows, powerpoint presentations for the plasma screen, stocking
        flyer racks and maintaining the community wall

       Support profile raising initiatives and any market research required.

       Managing online listings with third party websites

       Managing the relationships with schools and community groups, this includes;
        researching community organisations to target for marketing campaigns,
        mailing organisations, following up mailing with telephone calls, processing
        ticket giveaways for schools and discussing the artsdepot programme on
        hospital radio

       To assist with the day to day running of the new membership scheme.

       To liaise with artistic companies, hirers and users of artsdepot to support their
        engagement with the venue

       Working on campaigns with the Marketing Manager writing direct mail letters,
        press releases and other copy as requested

       General marketing support tasks such as managing the general enquiry email
        account, booking couriers, and any other activities as requested by the
        Marketing Manager

Communications

       Protect the use of the artsdepot brand in all forms of communication internally
        and externally

       Support internal communications to ensure staff, volunteers and Board
        members have up to date knowledge about artsdepot activities.

       Represent artsdepot with external stakeholders and the wider arts
        community, building relationships to help generate an income for artsdepot.

Other Sales & Marketing Activity

       Assisting at Box Office as required

       Attendance at artsdepot performances, activities and press nights, within the
        venue and in the community.

       To be fully conversant with the artsdepot facilities and terms of trading



JD/marketing intern                                                             Jul y 2009
Personal Specification

Essential
       Energy and enthusiasm for working in an arts venue, and a willingness to
        learn
       Previous experience in an arts environment
       Desire to develop a career in arts marketing
       Educated to degree standard
       High standards of literacy, with excellent copywriting skills and attention to
        detail
       Excellent verbal communication and social skills
       Computer literacy with experience of MS Office packages
       The confidence to deal with the public and give informal presentations to
        community groups
       Good numeracy skills
       Good organisational skills
       A professional appearance
       Willingness to work flexibly
       Ability to work well as part of a team

Desirable

       Knowledge of Pro Venue Databox box office system
       Desktop publishing experience
       Driving license and own transport


Conditions of service

 Salary is £13,000 per annum (ie £6,500 for six months)

 Regular working hours are 9am to 5.30pm. However, the standard opening hours
  of artsdepot are from 9am until 11pm seven days a week, with later opening on
  occasions, although this may be subject to change

 This post will include out of office hours duties, such as evening meetings and
  events. These are considered to be part of your core commitment to artsdepot.

 There will be no overtime payments, but time off in lieu of significant extra working
  hours may be taken with prior agreement of your line manager.

 You are entitled to 20 days holiday per annum which equates to 10 days pro rata
  during the contract period.

 You will be expected to actively participate in the implementation of artsdepot
  Trust’s policies with regard to equal opportunities, access, cultural diversity and
  health and safety.




JD/marketing intern                                                              Jul y 2009
 You must ensure that all operations are carried out within the relevant Health and
  Safety legislation.

 You must ensure the intentions and requirements of the artsdepot’s Equal
  Opportunities, Race Equality Action Plan and Access policies are applied
  personally and by staff in the department.

 The job description outlines the duties required of this post to indicate the level of
  responsibility. It is not a comprehensive or exclusive list and duties may be varied
  from time to time. This will not change the general character of the job or the level
  of responsibility outlined.

 You must be willing to undertake any other duty or responsibility that may
  reasonably be allocated by the Director or the Board.

 It is a requirement of the Trust that all staff work in a flexible manner compatible
  with their jobs and in line with the objectives the Trust must fulfil. Please note that
  the job description for this position may be reviewed and amended to incorporate
  the future needs of the department and the Trust.


Detailed terms and conditions are outlined in the staff handbook.




JD/marketing intern                                                              Jul y 2009