Toilet by fdh56iuoui

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									Toilet




         1 Toilet Cistern                 2 Complete Toilet System
           1    Cistern                     1    Ped pan
           2    Overflow pipe               2    Seat
           3    Inlet                       3    Trap
           4    Stop cock                   4    Soil pipe
           5    Flush pipe                  5    Pipe joint
           6    Flush button/dual flush     6    Cone joint
           7    Float                       7    Flush pipe
           8    Ball valve                  8    Lid
           9    Syphon unit                 9    Cistern
                                            10   Flush button/dual flush




                                     11
  Toilet

  Tenant's Problem           Operator will ask             Probable cause Suggested remedy     Response Times
Blocked.                    Are other drains also                                            Immediate works order
                            blocked? When did this                                           will be raised to be
                            start? How did this                                              attended to within 4
                            happen?                                                          hours.
Toilet cracked or           How did this happen?Is                                           Routine works order
broken?                     there water leaking on                                           will be raised to be
                            the floor?                                                       attended to within 10
                                                                                             working days, unless
                                                                                             there is water pouring
                                                                                             out. In this case,
                                                                                             Immediate works order
                                                                                             will be raised to be
                                                                                             attended to within 4
                                                                                             hours.
Toilet loose from floor.    When did you first                                               Routine works order
                            notice this? How did it                                          will be raised to be
                            happen? Is something                                             attended to within 10
                            leaking?                                                         working days, unless
                                                                                             there is spillage. In this
                                                                                             case, an Immediate
                                                                                             works order will be
                                                                                             raised to be attended
                                                                                             to within 4 hours.
Leak from pipe behind       Which pipe is toilet                                             Routine works order
toilet or base of toilet.   leaking from? How bad                                            will be raised to be
                            is the leak? When did                                            attended to within 10
                            you first notice this?                                           working days, unless
                            Have you turned off                                              there is spillage. In this
                            the tap behind the                                               case, Immediate works
                            toilet? Is it leaking from                                       order will be raised to
                            the black rubber seal                                            be attended to within 4
                            or the rear of the                                               hours.
                            toilet?
Cistern not flushing at     How did this happen? Is                                          Immediate works order
all.                        the tap behind the toilet                                        will be raised to be
                            turned off?                                                      attended to within 4
                                                                                             hours.
Water running into toilet   Have you turned off tap                                          Routine works order will
bowl constantly.            behind toilet? Is there a                                        be raised to be
                            leak outside the cistern                                         attended to within 10
                            or the toilet itself? If so,                                     working days
                            where from? Does the
                            cistern still fill up?
Toilet seat broken or       How did this break?                                              Routine works order will
loose.                                                                                       be raised to be
                                                                                             attended to within 10
                                                                                             working days

								
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