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Lavilla Cagmat_Sales Associate_SMDC

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									SMDC HUMAN RESOURCE SERVICES
                (Agency No. C657701C, Co. Reg. No. 52974645W)
        545 Orchard Road #03-07 Far East Shopping Centre, Singapore 238882
                   Tel: (65) 6737 2833      Fax: (65) 6737 2832




 LAVILLA M. CAGMAT
 Position Applied: Sales Associate




 WORKING EXPERIENCES
 Hostess
 Tang Chao Chinese Restaurant
 Holiday Inn
 Salmiya, Kuwait
 December 2008- May 2009

  Job Descriptions : Greets guests, escorts them to tables and give menus.
                      Answers incoming telephone calls, takes reservations and inquiries.
                      Assists the work of the manager on duty to provide fast and
                      courteous service.
                      Report any maintenance or housekeeping issues.
                      Take order from the guests, serve food and drinks.
                      Do the cashiering, close the checks.

 Sales Associate
 Duty Free Americas Macau Ltd.
 Venetian Hotel Macau
 August 24- November 24, 2007

    Job Descriptions : Greets customers and welcome them in the shop.
                       Assists the customers in finding the right product.
                        Maintain display of products/items on shelf. Made sure shelves
                        are never empty.
                        Maintain store cleanliness.

Hostess
Hard Rock Cafe
Manama, Bahrain
July 2004- July 2006

    Job Descriptions : Answers incoming telephone calls, takes reservations, handles
                       customer complaints and inquiries.
                       Greets guests coming inside the restaurant, escorts them to
                        tables and give menus.
                       Assists the work of the manager on duty to provide fast and
                       courteous service to patrons and other restaurant activities.
                       Help taking orders from the guests, serve food and drinks.


Sales Staff
Duty Free Shops
Abu Dhabi, U.A.E.
Feb. 1999- Feb. 2001

    Job Descriptions : Greets people entering the shop.
                       Assists the customer in finding the right product.
                       Process transaction at a cash register and close the sale at the
                       end of the shift.
                       Conduct regular and/or spot check inventories of merchandise,
                       supplies or equipment.


Promoter
Johnson & Johnson : Sep. 02- Nov.10,1998
Retail Merchandising Consultants,Inc.

Metrolab Industries,Inc.: Nov.11-Jan.15,1999
Cebu City, Philippines

   Job Descriptions : Interact with customers.
                      Maintain display of products.
                      Presenting product features and its benefits.


Fashion Consultant
Cinderella Boutique
SM Shopping Center
Cebu City
June 1997 – July 1998
   Job Descriptions : Interact with customers.
                      Maintain display of products.
                      Ensures replenishment of products and stocks display
                      Maintain store cleanliness.


Cabin Attendant
Neptunes Nook Inc. (Concessionaire of Universal Aboitiz Inc.-Supercat)
Pier 4 Reclamation Area, Cebu City Philippines
July 1996- April 1997

   Job Descriptions : Greets passengers and assists them to their assigned seats.
                      Give menus and take orders.




EDUCATIONAL BACKGROUND

Tertiary                   : Xavier University, Ateneo de Cagayan
                             Cagayan de Oro City, Philippines
      Graduated            : BSC- Management

Secondary                  : Western Mindanao Academy
                             Dumingag, Zambuanga del Sur Philippines
      Graduated            : March 1990

Primary                    : Del Mar SDA Elem.School
                             Cagayan de Oro City Philippines
      Graduated            : March 1986



SPECIAL SKILLS/TRAINING
Computer Literate          : MS Word and Excel, Internet, Email

Call Center Training : (Standard American English- Correct Pronunciation/
                            Enunciation, Call Simulation Tests)
ExcelAsia Training and Development
Gorordo Ave.,Cebu City Philippines
Feb. 05- Feb. 16,2007
PERSONAL DATA
Age                :   37
Sex                :   Female
Date of Birth      :   August 3,1973
Place of Birth     :   Philippines
Civil Status       :   Single
Height             :   5'6"
Weight             :   110 lbs.
Nationality        :   Filipino
Religion           :   Adventist
Languages Spoken   :   English, Filipino, Basic Arabic

								
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