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 Summer 2008                                                                                                 A Community Newsletter Produced by the Torrance Refinery




                                                                                              Open House 2008
                                                                                              Join us as we celebrate ExxonMobil’s 125th Anniversary
                                                                                              On Saturday, August 16, the refinery will once       •	National	Council	
                                                                                              again opens it’s doors for a community Open            on	Alcoholism	&	
                                                                                              House. Torrance neighbors are invited to               Drug	Dependence	
                                                                                              learn about refinery operations and celebrate          for	the	South	Bay		
                                                                                              ExxonMobil’s 125th Anniversary.                      •	Retired	and	Senior	
                                                                                                                                                     Volunteer	Program
                                                                                              This free event, from 10:00 a.m. to 2:00 p.m.,
                                                                                                                                                   •	Salvation	Army
                                                                                              will feature refinery tours, interactive exhibits,
                                                                                              kids’ activities and a barbeque lunch. In            •	SEA	Lab
                                                                                              addition, the following partner nonprofits will      •	South	Bay	
                                                                                                                                                     Children’s	Health	
                                                                                              also be present to share their valuable services:
                                                                                                                                                     Center
                                                                                              •	California	State	University-Dominquez	Hills        •	South	Bay	Police	
Re                                                                                     .      •	El	Camino	College	Foundation                         and	Fire	Memorial	
     fin                                                                            es
           er y                                                                at
                                                                          du                  •	Madrona	Marsh	Nature	Preserve                        Foundation
                  Ma                                                gra
                       nag                                      the                                                                                •	Switzer	Learning	
                             er M
                                  ax Ocans              u lates
                                           ey congrat
                                                                                                                                                     Center
                  Empowering our Local Community                                                                                                   •	Torrance	Cultural	
                                                                                                                                                     Arts	Center	
                  ExxonMobil supports industry-community partnership                                                                                 Foundation
                  In March, ExxonMobil hosted the Energy Pathway                            Don Knabe and guests from other South Bay              •	Torrance	Education	
                                                                                                                                                     Foundation
                  Program Graduation Ceremony at the Torrance                               companies were present amongst family and
                                                                                                                                                   •	Torrance	Fire	
                  Refinery. The Energy Pathway Program, or EPP, is                          friends. After congratulating the newly graduated
                                                                                                                                                     Department
                  a training, certification and recruitment system run                      students, he said, “The students who graduate
                                                                                                                                                   •	Torrance	Police	
                  by the local non profit agency, South Bay Center                          from this program will subsequently provide a pool
                                                                                                                                                     Department
                  for Counseling. The program prepares members                              of potential new hires and future employees. In
                                                                                                                                                   •	Torrance	Public	
                  of South Bay communities for employment in                                addition to promoting economic growth in our
                                                                                                                                                     Library	Foundation
                  energy-related industries.                                                community, the Energy Pathway Program is also
                                                                                                                                                   •	Torrance	Unified	
                  The students enrolled in this program often come                          helping build the future of companies such as
                                                                                                                                                     School	District
                  from economically challenged families and South                           ours.”
                                                                                                                                                   •	The	Volunteer	
                  Bay communities. EPP provides academic                                    In 2007, the Torrance Refinery, a proud EPP              Center
                  training and helps alleviate the social or financial                      partner, hired 12 graduates from the process           •	YMCA
                  issues that may arise during the course of the                            technical program at Los Angeles Harbor College.       •	YWCA
                  program.                                                                  This year, 82 percent of the total anticipated
                                                                                                                                                   Please do not bring
                  The program has had tremendous success in its                             Process Operator and Instrument Technician job
                                                                                                                                                   your camera-phones
                  goal to empower the people of South Bay and                               offers were extended to EPP students.
                                                                                                                                                   or cameras with you
                  serves as a paradigm for a successful industry-                           Programs like EPP play an important role in            to the open house.
                  community partnership.                                                    transforming the lives of many families in our local   We hope that you all
                  In his welcome address, Refinery Manager Max                              community. It is particularly gratifying to know       will be able to join us.
                  Ocansey noted Los Angeles County Supervisor                               that ExxonMobil’s involvement is helping to enable
                                                                                            this transformation.




                  August 16, 2008: Save this date for ExxonMobil’s 2008 Open House event.
                                            Ask Max                                                                                                                   24-Hour
                                                                                      Readers spoke. We listened!                                                  Neighborhood
                                                                      Just	 as	 we	 perform	 tune-ups	 (aka	 Turnaround)	 to	 improve	
                                                                                                                                                                      Hotline
                                                                      the	 quality	 of	 our	 operations,	 we	 took	 your	 suggestions	 and	                             (310) 505-3158
                                                                      redesigned	the	community	newsletter.
                                                                      The	 fresh	 new	 format	 of	 our	 publication	 mirrors	 the	 molecule	
                                                                      design	 of	 our	 corporate	 print	 advertising	 campaign.	 	 Drop	 us	 a	
                                                                      line	in	the	mail-in-form	below	and	let	us	know	if	you	like	it.	
M




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                                    ce R   efine                                                                              attend our Open House on August 16, 2008, to learn
                                                                                  We	want	to	hear	from	you.	Please	
Mary TaTe - Torrance                                  residenT                  submit	questions	you	have	about	the	          more about our refinery operations and speak with
                                                                                Refinery.	Questions	not	printed	in	the	       our employees. Of course, any time that you have a
Dear Mary,                                                                       newsletter	will	be	addressed	by	di-          question or concern, please feel free to either contact
Thank you very much for your interest in                                        rect	mail	or	by	phone.	If	you	have	an	        our 24-Hour Neighborhood Hotline at (310) 505-3158
                                                                                 immediate	concern,	please	contact	
ExxonMobil’s Torrance Refinery and for your                                                                                   or call our Public Affairs office at (310) 212-1852
                                                                                   Public	Affairs	at	(310)	212-1852.
question. You asked if the refinery has a                                                                                     during normal business hours.
disaster plan if an incident occurs that would affect residents.
                                                                                                           Mr. charles Perera - redondo Beach residenT
Our first priority is to operate our plant safely, every day, to avoid
emergencies. I assure you that the safety and security of our                                              Dear Charles,
community, our workforce and our facilities are our primary concerns.                                      Thank you very much for your interest in ExxonMobil’s Torrance
We have dedicated safety and security professionals who work                                               Refinery and for submitting your question. You asked if ExxonMobil
closely with ExxonMobil Global Security and local law enforcement                                          funds local artists.
authorities to coordinate our security activities. After Sept. 11, we                                      As you might imagine, Exxon Mobil Corporation receives numerous
took our security vigilance to an even higher level.                                                       requests for funding. Our corporate contributions are voluntary gifts
For security reasons, I hope that you will understand that I cannot                                        to charitable organizations to benefit the community for the public
go into great detail about our security or disaster plans. What I can                                      good, and we make grants only to tax-exempt organizations, never
tell you is that we have the necessary equipment, procedures and                                           to individuals for for-profit business. For example, in Torrance,
systems in place, (for example, automatic equipment shutdown                                               we partner with the Torrance Cultural Arts Center Foundation and
sensors on our units) to help us be proactive and avoid incidents.                                         sponsor fun and educational programming (such as Super Science
In addition to our proactive measures, we have thoughtfully planned                                        Saturdays) to help bring art, and math and science education to
the appropriate actions we would take in coordination with all levels                                      the youth of our local community. We also support the Torrance
of local, state and government agencies, in the event of a disaster.                                       Education Foundation and sponsor their Downtown Sounds event
                                                                                                           that benefits Torrance High Schools’ music programs and provides
We routinely conduct exercises involving local, state and federal
                                                                                                           scholarships to students.
agencies, as well as participate in national emergency crisis
preparedness drills. We simulate different types of scenarios that                                         It may interest you to know that ExxonMobil also supports the
keep our personnel trained in emergency response and crisis                                                arts through its employees’ efforts. The company encourages
preparedness should they need to respond in a moment’s notice.                                             its employees to give back to the communities in which we live
We have a fully staffed onsite fire department with skilled and                                            and work. Through ExxonMobil’s Volunteer Involvement Program,
certified fire fighters, emergency medical technicians, hazardous                                          employees can turn their volunteer time into corporate grants to fund
materials and crisis responders. Our refinery has a close working                                          the charity of their choice, including cultural organizations such as art
relationship with the Torrance Police and Fire Departments, so we                                          museums, performing arts, etc. ExxonMobil also offers employees a
can expect additional supplemental protection from our local law                                           Cultural Matching Gift Program grant where every dollar donated by
enforcement and the California National Guard should a credible                                            employees to a cultural institution will be matched dollar-for-dollar.
threat to ExxonMobil exist or a terrorist incident occur.                                                  Through support of nonprofits in our local community, we believe
I hope that this information helps to put your mind at ease about your                                     we are reaching a broader audience that will benefit everyone in our
safety as it relates to the Torrance Refinery. Thank you for taking                                        community.
the time to write to me with your important question. I invite you to                                      Thank you for writing to me with your question.



 Q
    Name*:                                                                                                   Daytime phone number*: (                    )

    Address*:
                                                           Street                    City                                                     Zip Code



                                                   To submit your questions tear off this form and mail to:
                                      ExxonMobil • Public Affairs/Ask Max • 3700 West 190th Street • Torrance, CA 90509
                                           * By submitting your name, you agree to be identified in Neighbor to Neighbor as the author of the question you submitted.
                                                         Only questions submitted with name and contact information will be considered for publication.
                                                  Addresses and phone numbers are required for verification and follow-up purposes and will not be published.


Neighbor to Neighbor                                                                                                                                                       Summer 2008
Torrance Middle School Girls
                                                                                   Spotlight on
Visit Refinery                                                                       Education
ExxonMobil introduces girls to engineering




                                                                                          H
What happens when you mix 300 middle school girls and 60 engineers in the
same room? Controlled chaos and lots of engineering fun! That is exactly what                        igh School
happened when ExxonMobil hosted “Introduce a Girl to Engineering” at the
Torrance Refinery in February. The two day annual event, now in it’s third year,                     Reporters
is held during National Engineers Week and supports the outreach programs of
the Society of Women Engineers and the National Council for Minorities in                            Invited
Engineering.
                                                                                                 to Cover Event
The program involved interactive experiments with
ExxonMobil engineers, all in an effort to shed a new light                                            The	ExxonMobil	Torrance	
on engineering for middle school girls, so they are                                                     Refinery	hosted	six	
exposed to the many possibilities offered through                                                         student	reporters	
math and science. The ultimate goal is to give girls                                                        from	local	Torrance	
the opportunity to consider engineering as a viable                                                          high	schools	
future career choice.                                                                                         during	this	year’s	
                                                                                                               Introduce	a	Girl	
After hearing testimonies from refinery personnel                                                              to	Engineering	
about the world of engineering, the girls toured                                                               event	on	February	
the facility and spent the afternoon performing                                                                28,	2008.	The	
experiments. Candy towers that could withstand                                                                students	had	the	
earthquakes; egg drops from a 12 feet height                                                                  opportunity	to	
without breaking; handling faux radioactive ping-                                                            cover	the	event	like	
pong balls, and making ice cream were some of the                                                         professional	media.	
fun and exciting experiments the girls performed to                                                      They	were	given	press	
learn important engineering principles.                                                               kits,	were	encouraged	to	
So why are girls targeted to have a special engineering                                            interview	the	eighth-grade	
day? Currently, only 20 percent of engineering undergraduates                                 girls	and	best	of	all,	they	had	
and only ten percent of the engineering workforce are women! And                          the	chance	to	interact	with	the	local	
according to an April 2005 survey conducted by the Extraordinary Women                    media	outlets	that	were	covering	
Engineers Project, most high school girls believe that engineering is a “man’s            the	event.		Many	of	the	student	
job.” There are over two million engineers in America...only 200,000 are                  reporters	came	away	from	the	
women. We hope that after a day spent at the Torrance Refinery, these girls can           experience	with	a	fresh	knowledge	
reengineer that!                                                                          about	journalism	and	the	media,	and	
                                                                                          a	new	understanding	of	engineering.

City Disaster Preparedness Expo
Do you know how to Shelter In Place?
Last fall, the City of Torrance Emergency Services Division       what day the routine testing occurred and were not sure what
invited the Torrance Refinery to participate in a Disaster        to do when they heard the sirens wail.
Preparedness Exposition at the Torrance Cultural Arts Center  The City of Torrance Community Alert Siren is tested the
Complex. The free expo was a perfect opportunity for the      first Wednesday of every month at 11:30 a.m., and it is not
community to learn about crisis preparedness, stock-up on     necessary to shelter in place during the monthly test. The
disaster related supplies, and meet first responders who were                                 siren test includes a two-
there to answer questions and                                                                 minute wail followed by one-
offer advice.                                                                                 minute chimes that are audible
ExxonMobil employees staffed            1.                                                    outdoors from a 1.2 mile radius
                                                         SHELTER      Stay or go indoors
a “Shelter In Place” booth to                                                                 from the Torrance Refinery.
familiarize Torrance citizens about                                                                 During an actual emergency,
the city’s community warning                                                                        the chimes will be absent and
system.                                                                   Close doors,
                                        2.                                                          the wail will continue. Shelter
When speaking with various                               SHUT             windows and               in place until the chimes sound
                                                                          fireplace flues
community members, refinery                                                                         or an “all clear” message is
volunteers noted while most                                                                         issued.
Torrance children understood                                              Tune into Torrance’s      For more information or questions
how to react to a shelter in place      3.                                1620 AM or                regarding the Expo or Shelter in
announcement, thanks to routine                          LISTEN           Citicable Channel 3       Place, contact the City of Torrance’s
                                                                          for updates and           Emergency Services Coordinator at
school drills, many adults did not.                                                                 (310) 618.5725 or visit www.torrnet.
                                                                          instructions.
Although they are aware of the                                                                      com/disasterpreparedness.
test sirens, they could not say

Neighbor to Neighbor                                                                                                    Summer 2008
Project Update                                                                                                                                                     In Celebration of Literacy
Electrostatic Precipitator                                                                                                                 Refinery cats (in the hat) visit Carr Elementary
You may recall seeing an article in the last edition of Neighbor                                                                          In the month of March, educators, parents and volunteers of all
to Neighbor, which discussed the huge project currently                                                                                   types came together across the country to play an important
underway designed to improve the refinery’s environmental                                                                                 role in children’s education.
performance. This highly visible Electrostatic Precipitator                                                                               ExxonMobil joined Carr Elementary, a local Torrance school, in
Project (ESP), which requires that cranes tower into the sky,                                                                             its effort to excite children about reading and promote literacy
is a regulatory compliance project mandated by the State                                                                                  through participation in the National Education Association’s
of California to meet South Coast Air                                                                                                     Read Across America campaign.
Quality Management District
                                                                                                                                          Read Across America, a national day dedicated to literacy, is
requirements. All refineries in
                                                                                                                                          now in its 11th year. It is celebrated on or around the birthday
the L.A. basin must comply
                                                                                                                                          of Theodor Seuss Giesel, who most of us know as Dr. Seuss,
with these requirements.
                                                                                                                                          the man who is credited with making reading fun for kids.
Neighbors may have
                                                                                                                                          A great advocate of education, ExxonMobil understands that
noticed numerous
                                                                                                                                          motivating a child to read at an early age can be an important
cement trucks traveling
                                                                                                                                          factor in a student’s achievement. Dr. Seuss recognized that
to and from the refinery.
                                                                                                                                                              making reading fun for young children could
A smooth consistent
                                                                                                                                                                  lead to a lifelong passion for reading,
concrete pour was
                                                                                                                                                                     and the Read Across America
                                                                                                                                                                                               s.
required to create the
                                                                                                                                                                                                    te




                                                                                                                                                                                                    a
                                                                                                                                                                        campaign has pioneered this




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foundation to support the




                                                                                                                                                                                                             s
                                                                                                                                                                                                         cla
                                                                                                                                                                         effort with great participation and
ESP unit. Now, with the




                                                                                                                                                                                                           r
                                                                                                                                                                                                                              Car
                                                                                                                                                                          success.
foundation in place, workers




                                                                                                                                                                                                            ez (left) and her
are completing the preparations                                                                                                                                                                                                     This is the second year that
to relocate assembled ESP modules to its final                                                                                                                                                                                      refinery employees have had
destination deeper inside the refinery where it will be                                                                                                                                                                             the pleasure to volunteer as
attached to the Fluid Catalytic Cracker Unit.                                                                                                                                                                                       guest readers at this fun and




                                                                                                                                                                                                                  m
                                                                                                                                                                                                                                    meaningful event.



                                                                                                                                                                                                             a Go
Thank you to our neighbors for their patience during
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                                                                                                                                                                                                                     To learn more about the National


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this period of the project, as well as to the Torrance
                                                                                          plo




                                                                                                                                                                                                                    Education Association’s Read Across
                                                                                                                                                                                                         ter
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Police Department for their assistance and the City of                                                                                                                                               gh
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                                                                                                                    te                                                                                             America program, visit www.nea.org/
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Torrance for their cooperation.                                                                                          Sa
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Super Science Saturdays                                                                                                                                                                                  Del Amo Boulevard
Annual educational series proves successful
                                                                                                                                                                                                               Investigation
Super Science Saturdays, a series of                                 Arts Center Foundation, a non-profit
theatre shows for local youth about                                  organization in partnership with the City                                                                                           Local news stories have covered an
math and science principles was highly                               of Torrance. “This program is not about                                                                                             ongoing environmental investigation
successful this year, with a 15 percent                              teaching, it’s about explaining how things                                                                                          that is talking place near the southeast
increase in attendance over last year’s                              work in an entertaining way.”                                                                                                       border of the Torrance Refinery. The
series.                                                                                                                                                                                                  investigation has centered around nine
                                                                     The interactive nature of the shows is                                                                                              residences and several commercial
The program is made possible by a                                    the hallmark of the program’s success.                                                                                              properties near the intersection of Del
number of local entities; ExxonMobil, the                            ExxonMobil, the sole underwriter of the                                                                                             Amo Boulevard and Van Ness Way.
Torrance Cultural Arts Center Foundation,                            program, has numerous employees who                                                                                                 Several public meetings have been
the City of Torrance and the talented                                volunteer their time to help with the series.                                                                                       held on this subject. A four page fact
artists that put on the shows. All of these                          Mr. Solley expressed optimism about                                                                                                 sheet prepared by the Water Board
groups work together to provide these                                the program’s growth and success in                                                                                                 is available to the public. You may
fun, interactive, one-hour                                             the coming years. He hopes to have                                                                                                request a copy of the fact sheet or ask
Saturday activities for                                                      even more ExxonMobil volunteers                                                                                             to be added to the notification list for
children in grades 1-6.                                                         participate in the future. Mr.                                                                                           future public meetings by contacting
“The goal of Super                                                                 Solley explains that Super                                                                                            ExxonMobil Public Affairs.
Science Saturdays                                                                    Science Saturdays “ties
                                                                                       into ExxonMobil’s overall                                                                                         Information can also be obtained from
is to bring shows                                                                                                                                                                                        the following resources:
                                                                                                ka Silly Putty!).




about science,                                                                          approach to business
                                                                                                                                                                                                         •	Los	 Angeles	 Regional	 Water	 Quality	 Con-
mathematics,                                                                             and community                                                                                                     trol	 Board:	 	 Stephen	 Cain,	 213-576-6694,	
                                                                                         involvement by exposing
                   ExxonMo




invention and                                                                                                                                                                                              scain@waterboards.ca.gov
the environment                                                                          science and math                                                                                                •	State	 of	 California	 Department	 of	 Toxic	
                                                                                          er (a




to grade-                                                                               to elementary school                                                                                               Substances	 Control:	 	 Steven	 Hariri,	 714-
                     bil E




                                                                                         lym




                                                                                      children.”                                                                                                           484-5332,	shariri@dtsc.ca.gov
school kids,”
                           nvi




                                                                                         po




                                                                                                                                                                                                         •	Information	Repository:		Katy	Geissert	Civ-
                               ro




says Ray Solley,                                                                        Visit our website
                                                                                     ea
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                                    nt                                                                                                                                                                     ic	Center	Library,	3302	Torrance	Boulevard,	
                                                                                 ak




                                                                                       www.torrancerefinery.com for
                                e




                                         al                                          m
executive director of                         Ma                               ild                                                                                                                         Torrance,	CA,	90503,	310-618-5959.
                                                 nag                           ch    updates and information about the
the Torrance Cultural                                er P                   sa
                                                          enny Wirsing help       2008-2009 series.

                                                    Neighbor to Neighbor is published periodically as a community service by the ExxonMobil Torrance
                                                        Refinery 3700 West 190th Street, Torrance, CA 90509-2929. Refinery Manager Max Ocansey,
Neighbor to Neighbor                               Public Affairs Manager Carolin A. Keith, Public Affairs Advisors Barbara Burgett and Aarti Ramachandran,                                                                                       Summer 2008
                                                                          and Public Affairs Assistant Melba Duarte, (310) 212-1852

				
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