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									    What impacts are being noticed on the public transport demand?
AMSTERDAM         Expecting decrease of demand
BARCELONA         No significant decrease in 2008, but more relevant in 2009
BERLIN            The demand increased in the last months
BIRMINGHAM        The demand increased up to September 2009
BRUSSELS          Increase, but slower (3 %) than in the past years (6 %)
BUDAPEST          No impact in Budapest, but demand decreased 10 % in smaller cities
HAMBURG           No impact
HELSINKI          Increase but lower than previous year
LONDON            Expecting slow growth or fall to zero
MADRID            In 2008 it has decreased 2% in 2008. A decrease around 7 % is expected in 2009
                  (-5,4% up to April, and it continues decreasing)
MANCHESTER        A fall in demand
MONTREAL          Demand continues increasing. The goal is to grow 8 % yearly up to 2012
PARIS             All modes decreased except Metro (stable) and Tramway Paris (≈ 3%)
PRAGUE            Decrease
SOUTH YORKSHIRE   Bus and Tram decrease slowly. Train continues growing
STOCKHOLM         Increase
STUTTGART         Slightly increase of demand
VALENCIA          General reduction
VILNIUS           Decrease
                   In case of a decrease of demand...
BARCELONA    Monthly tickets slightly decrease (-1,8 % up to september 2009). Weekly tickets
             low increase. No changes in the purposes of the trip have been observed. Metro
             has declined (-3,5 %), but city buses increase (2,1%). There is a relative loss of
             weight of working days.
BIRMINGHAM   There has been no overall recent decrease in public transport use, but there has
             been a slow decline in bus use. Small reduction in general traffic.
MADRID       a) In 2008, urban buses decreased 6.5%, Metro 0.3%, Surburban railways 1.9%
             and interurban buses 2.0%. In 2009, rail modes decrease -7 %, and interurban
             buses -9,5 %.
             b) All tickets, except single tickets, have decreased in the same proportion.
MANCHESTER   a) Especially in low-income areas and during evenings
             b) The fall in evening travel probably reflects fewer leisure trips.
PARIS        During the 7 first months of 2009/2008 decrease of Anual, Monthly and weekly
             pass -1.8%; Single tickets -2.7%; 10 triptickets +1.3%. Trips between center and
             suburbs have decreased the most
PRAGUE       a) The biggest decrease was noticed in the sales of short-term tickets (1 day – 5
             b) The decline seems to be related to a decreased number of tourists. Since the
             unemployment rate is rising, the number of journeys to work has decreased.
SOUTH        Maybe less optional journeys. With regard to modal share, bus and tram are
YORKSHIRE    declining, but train is more resilient.
VILNIUS      Decrease in monthly tickets. People buy tickets more for one transport mode
             instead of common ticket for all modes of transport
              Are there any changes on the modal share?
AMSTERDAM         Decrease of the length of daily traffic jams on the main roads, but no relevant data
                  on modal share.
BARCELONA         Higway toll has suffered a 7% decrease
BERLIN            The modal-split of public transport increased slightly
BIRMINGHAM        The recent trend shows a rise in trips on PT and a fall in car trips, especially some
                  car trips have been transferred to rail
BRUSSELS          Unknown
BUDAPEST          Unknown
HAMBURG           There are no changes on the modal share
HELSINKI          In 2008 public transport usage increased 4% and private car usage shrunk slightly
LONDON            None of significance
MADRID            None of significance
MANCHESTER        Unknown
MONTREAL          Unknown
PRAGUE            There are no changes on the modal share
STOCKHOLM         There are any big changes in the private motoring
STUTTGART         There are no changes on the modal share
VALENCIA          Unknown
VILNIUS           Public transport trips have decreased, as well as number of private cars in the
           Has the use of travel cards or season tickets decreased?
BARCELONA            Monthly tickets show a decrease of 2% in 2009, weekly tickets increase 1,5 %
                     and funded tickets have also gone up 1 %.
BERLIN               No
BIRMINGHAM           +8.1% sales of all-mode network wide tickets. +26%day tickets sales (after a
                     reduction the year before)
BRUSSELS             No
BUDAPEST             Unknown
HAMBURG              There is no decreasing
HELSINKI             Stable selling, but higher usage
LONDON               Unknown
MADRID               In 2008, all types of travel cards selling have decreased 4.5%, except senior. In
                     2009, the whole travel cards go down (-8%), except the senior one, which
                     increases 4%.
MANCHESTER           Tickets are sold by PT operators, which are separate from GMPTE
PARIS                -1.8% for Annual, Monthly and Weekly passes. -0.4% revenues from single tickets
                     and ten trip tickets
PRAGUE               No
SOUTH YORKSHIRE      No, sales remain stable
STOCKHOLM            Lower selling (-1%), but higher usage
STUTTGART            Slightly increase
VALENCIA             Yes
VILNIUS              Selling of season tickets has decreased
                  Have measures been adopted?

AMSTERDAM         No
BARCELONA         Not by now. Plans of increasig services continue to be undertaken
BERLIN            This is a permanent process
BRUSSELS          No
BUDAPEST          Yes, but already before the crisis
HAMBURG           No
HELSINKI          There is a superior advice to reduce the volume of operation next three years
LONDON            No, but the Plan 2009/10 to 2017/18 requires savings of at least
MADRID            Yes, reducing costs in order to adapt the service to the demand (-10% in public
                  ocmpanies and -5% in private ones)
MANCHESTER        Yes, there have been some reductions in services.
MONTREAL          No
PARIS             No
PRAGUE            Measures were taken on sunday mornings to reduce cost.
SOUTH YORKSHIRE   Number of services running at evenings or weekends have been reduced
STOCKHOLM         No
STUTTGART         No
VALENCIA          Yes
VILNIUS           Reducing services: operation time, night busses and adjustment of routes
   Has the possibility to stablish adjustment measures been studied?

AMSTERDAM          No
BARCELONA          There is an idea to adapt night routes to current demand
BERLIN             No
BIRMINGHAM         No. There are measures to improve the efficiency
BRUSSELS           No
BUDAPEST           On studying
HAMBURG            No
HELSINKI           Costs updated with fuel prices and interest rates.
LONDON             Plan 2009/10 to 2017/18 requires savings of at least
MADRID             A reduction of the operational cost
MANCHESTER         There have been some reductions in services
PARIS              No
PRAGUE             Only on terms of reducing intervals
SOUTH YORKSHIRE    Bus operators have reduced costs of the managerial hierarchy
STOCKHOLM          Not yet
STUTTGART          No
VALENCIA           Yes
              Have special measures been foreseen?

AMSTERDAM         No
BARCELONA         No
BERLIN            Not yet
BIRMINGHAM        No special measures, only the usual ones
BRUSSELS          No, the cost of fuel is decreasing as the interests on loans
HAMBURG           No
HELSINKI          No, the demand risk is borne completely by the authority
LONDON            None at the present
MADRID            Not yet
PARIS             No
PRAGUE            A subsidy from the government is being considered for Czech
SOUTH YORKSHIRE   SYPTE has started to pay within 14 days of receipt of invoice to aid
                  cash-flow problems within the operators
STOCKHOLM         No
STUTTGART         No
VALENCIA          Yes
 Are measures different when aimed at public versus private operators?

AMSTERDAM           No
BERLIN              In the case of practical application of adopted measures would be
                    both groups to treat as equal.
BIRMINGHAM          Operators are private companies/privately operated franchises
MADRID              The economic measures taken are more restrictive in the case of
                    public operators
PRAGUE              Only the case mentioned about Czech Railways
SOUTH YORKSHIRE     All public transport operating companies are privately owned in
                    South Yorkshire
STOCKHOLM           No
VALENCIA            In public operators they have not been taken
VILNIUS             Both public and private operators had to adjust their work to
                    economic situation and changes
Has any kind of measure related to contracts with operators been taken?

AMSTERDAM               No
BARCELONA               No
BERLIN                  No
BIRMINGHAM              No
BRUSSELS                No
HAMBURG                 No
HELSINKI                No
LONDON                  No
MADRID                  No
MANCHESTER              Contracts have in some cases been reduced in scope
PARIS                   No
PRAGUE                  No
STOCKHOLM               No
STUTTGART               No
VALENCIA                To reduce supply in order to not increase subsidies
VILNIUS                 No
            Have investments plans in progress been modified?
AMSTERDAM            No
BARCELONA            No, as they are long-term decisions and actions
BERLIN               The Federal Republic had provided stimulus packages for additional
                     investments in infrastructures to finance the railroad; for trams,
                     busses, metros and vehicles are not available
BIRMINGHAM           No. Investment programmes are continuing
BRUSSELS             Yes, a part of regional investments have been cancelled
HAMBURG              No
HELSINKI             Not yet, but may be necessary
LONDON               TfL´s budget of £9.2bn for 2009/10 is up from £8.1bn last year
MADRID               Some new infrastructure projects have been postponed
MANCHESTER           The proposed investment in rail rolling stock could be reduced
MONTREAL             No
PRAGUE               No
SOUTH YORKSHIRE Investments in new vehicles will be probably reduced. An extra Public
                investment on congestion/priorities schemes has been proposed
STOCKHOLM            No
STUTTGART            No
VALENCIA             No
VILNIUS              Yes, all investment programs have been cut down
 With regard to fare policy, have any measure related to social policies?

AMSTERDAM          No
BARCELONA          No
BERLIN             There already are special tariff offers for persons with low income
BIRMINGHAM         Yes, offer help with travel costs to a number or groups
BRUSSELS           No, the existing measures remain
HAMBURG            No
HELSINKI           No
LONDON             There are a new half price scheme for low income groups and new
                   day time off-peak fares were introduced
MADRID             New social fares have been created, but not based on economic crisis
PARIS              Yes, but not related to the crisis
PRAGUE             No
SOUTH YORKSHIRE    Fares are set by operators, they have increased the fare levels
STOCKHOLM          No
STUTTGART          Not in 2009, maybe in 2010 there will be a change
VALENCIA           No
VILNIUS            No
             Have fares in 2009 been modified? By how much?
AMSTERDAM           In average fares have gone up 4.5%
BARCELONA           Fares increased as it is usual every year, price index on the average
BERLIN              No
BIRMINGHAM          Buses increased 7%, Metro 7.5% and rail 5.5% in 2008.
BRUSSELS            There was an increase of 3% according to the inflation rate
BUDAPEST            No
HAMBURG             The HVV has modified the fares at an average of 3.3%
HELSINKI            Certain tickets types were reduced, others raised by less cost index, not
                    related to economic conditions
LONDON              The increase in fares was based on Retail Price Index plus one per cent
MADRID              Prices were increased 4.9%, the average of inflation rate
MANCHESTER          Yes, with differents rates depending on operators (from 3% to 9%)
PARIS               Average increase of 2% (lower than inflation)
PRAGUE              No
SOUTH YORKSHIRE     The fares of almost all operators have increased in 2009 (first by 8%)
STOCKHOLM           No, fares are unchanged since last year
STUTTGART           Ticket fare have in 2009 been updated with inflation
VALENCIA            Yes, 5% in January 2009
VILNIUS             Yes, the fares has been modified from December 2008. Single ticket has
                    passed from 0,32 euros to 0,59 euros in March 2009
Have the fare modification taken into account any criteria related to crisis?

AMSTERDAM             No, price have increased reflacting the raise of variable costs
BARCELONA             No
BERLIN                Prices has been updated to avoid decrease of demand
BIRMINGHAM            Yes, partially
BRUSSELS              No
HAMBURG               No
HELSINKI              No
LONDON                Yes, partially. The half price scheme for low income groups was
                      extended in April
MADRID                No, the criteria don´t depend on the crisis
MANCHESTER            Not known, but probably not
PARIS                 No
SOUTH YORKSHIRE       There is no evidence to suggest this
STUTTGART             No, not for 2009
VALENCIA              Yes
VILNIUS               The last ticket price modification was made only in 2005. During 3
                      years situation has changed a lot. Fare increase in December 2008
                      was caused by the earlier intentions to raise fares.
           Have free pass to any group of users been introduced?
AMSTERDAM             Elderly pass, but the reason was not crisis-induced
BARCELONA             No
BERLIN                No
BIRMINGHAM            Yes, to senior citizens on services off-peak.
BUDAPEST              No
BRUSSELS              No
HAMBURG               No
HELSINKI              No
LONDON                The 2009 package included measures to allow older people 24 hours
                      free travel
MADRID                No
MANCHESTER            No
PARIS                 In april 2007, but not related to crisis
SOUTH YORKSHIRE       Free travel under 18s and off-peak for all over 60s (it is a national
STOCKHOLM             No
STUTTGART             No
VALENCIA              No
VILNIUS               No
    Have marketing activities been affected and how/in what sense?
AMSTERDAM          Not that we know of, at least up till now
BARCELONA          No
BERLIN             No
BRUSSELS           No
BUDAPEST           Decrease
HAMBURG            No
HELSINKI           No
LONDON             No
MADRID             Marketing expenditures have been reduced
MANCHESTER         Most commercial and marketing activities are separate from GMPTE
PARIS              No
STOCKHOLM          Since there are unsold advertising spaces on board we have
                   reconsidered the channels for our own marketing activities
STUTTGART          No
VALENCIA           No
VILNIUS            All activities were adjusted, priorities were re-set
Have promotion campaigns been planned or these expenditures are reduced?

 AMSTERDAM           No
 BARCELONA           No
 BERLIN              The budget for marketing measures hasn´t been reduced
 BIRMINGHAM          The budgets have not been reduced in direct response to the crisis
 BRUSSELS            No
 BUDAPEST            Yes, according to the budget’s reduction
 HAMBURG             No
 HELSINKI            No
 LONDON              No
 MADRID              CRTM has eliminated the expenditure on promotion campaigns in
 MANCHESTER          Unknown
 PARIS               No
 SOUTH YORKSHIRE     No, although marketing by some bus operators is minimal or zero
 STOCKHOLM           Promotion campaigns follow decided plans
 STUTTGART           No
 VALENCIA            Rather reduced
Are strategic measures regarding the use of the private car planned or adopted?

   AMSTERDAM           A delay in the introduction of the foreseen system of roadpricing
   BARCELONA           Measures already decided consisting of decreasing fares to HOV and clean
                       vehicles could be consolidated
   BERLIN              There are long term strategic measures in order to change attitudes of the
                       private car
   BIRMINGHAM          Reducing road congestion, PT priorities and funding options for transport
   BRUSSELS            There are planned measures through our mobility plan (2015-2020)
   HAMBURG             No
   HELSINKI            No
   LONDON              No
   MADRID              No
   MANCHESTER          No
   MONTREAL            Funding measures (petrol tax and special programmes will be developed)
   PARIS               Measures to help car industry have been taken at national level, so not in favour
                       PT. Other measures linked to climate change.
   PRAGUE              A toll system in the city centre is being considered
   SOUTH YORKSHIRE     SYPTE does not have control over highways or car parking
   STOCKHOLM           There is a long term strategy to attract business travellers, private car and taxi
                       users to travel by PT
   STUTTGART           No
   VALENCIA            No
Have any exploratory measures been planned or taken to search funding?
AMSTERDAM          No
BARCELONA          No
BERLIN             No
BIRMINGHAM         Parking levy, land value tax and other new possibilities are being studied

BRUSSELS           For 2015-2017 a congestion charge ‘park as you ride’ will be introduced

BUDAPEST           No
HAMBURG            No
HELSINKI           Long term studies regarding congestion charges are in progress
LONDON             No
MADRID             No
MONTREAL           Petrol tax was created some years ago
PARIS              Carbon tax at national level, not linked to crisis.
PRAGUE             No
STOCKHOLM          No
STUTTGART          No
VALENCIA           No
VILNIUS            Congestion charge while entering Old town.
             Have you noticed any decrease in fare incomes?
AMSTERDAM           Yes, specifically in the touristmarket a decrease of 4% in the second
                    half year of 2008
BERLIN              No
BIRMINGHAM          Sales of ticket have not fallen significantly as direct result of recesion
BRUSSELS            No
HAMBURG             No
HELSINKI            The growth of fare incomes seems to reached a turning point
LONDON              Yes
MADRID              The average in the first three months of 2009 is around 7 %
MANCHESTER          Fare incomes are collected by PT operators, not by GMPTE
PARIS               -0.8% in fare revenues volume
PRAGUE              Yes, decrease of demand and ticket revenue
SOUTH YORKSHIRE     Operators don’t disclose this information to them, but it is not likely
                    because of the fare increase
STOCKHOLM           No
STUTTGART           No, rather a slightly increase
VALENCIA            Yes
VILNIUS             No because fare prices were modified
           What evolution of the index of range fares is expected?

AMSTERDAM             That has not been decided upon, to early to tell
BARCELONA             The new fares will be approved on January ’10. There ir no forecast
                      today about their possible evolution
BERLIN                The prices will not be changed in the next year
BIRMINGHAM            Fares are pegged to inflation and the trend will continue
BRUSSELS              The change of regional government can change the fare policy
HAMBURG               A slight increase
HELSINKI              A new fare and ticketing system is under development
MADRID                Maybe, a decrease near to 2% could be expected
MANCHESTER            Unknown
PARIS                 No indexation
PRAGUE                No important changes are expected
SOUTH YORKSHIRE       One of the operators reduced the price of bus and tram day ticket
STOCKHOLM             None for the coming year
VALENCIA              Maybe 1% more than RPI

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