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House Keeping Services and OSS for 2011-2012

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					Supply of House Keeping Services & OSS IN Srikakulam SSA for the year 2011-12.




                 BHARAT SANCHAR NIGAM LIMITED
                                (A Govt. of India Enterprise)
              Office of the General Manager Telecom District
                   Sanchar Bhavan, Srikakulam -53 2001


 TENDER SCHEDULE FOR SUPPLY OF HOUSE KEEPING SERVICES & OFFICE
    SUPPORT SERVICES IN TELEPHONE EXCHANGES / OFFICES / CELL
      TOWERS / CSCs IN SRIKAKULAM TELECOM DISTRICT 2011-2012.



Certified that this Tender Schedule Sl No.       contains 17 Pages including cover page.




                                                                      (K.K.CHANDRA LAL)
                                                                  Sub Divisional Engineer (HR)
                                                          O/o General Manager Telecom District
                                                                    BSNL-Srikakulam 53 2001.
                                                                    Telephone No.08942-223523
                                                                         Mobile No.9490131979




                                                   1                     Signature of the Tenderer
Supply of House Keeping Services & OSS IN Srikakulam SSA for the year 2011-12.




                   BHARAT SANCHAR NIGAM LIMITED
                             (A Govt. of India Enterprise)
                   Office of the General Manager Telecom District
                        Sanchar Bhavan, Srikakulam -532001
TENDER SCHEDULE FOR HOUSE KEEPING SERVICES & OFFICE SUPPORT
SERVICES IN TELEPHONE EXCHANGES / OFFICES / CELL TOWERS / CSCs IN
SRIKAKULAM SSA (REVENUE DISTRICT)


1. Notice inviting Tenders                              Page No.3

2. List of Telecom Building & tentative
   requirement of persons at each station               Page No. 4 & 5

3. Nature and scope of work (Section. I)                 Page No. 6 & 7

4. Terms & Conditions       (Section. I)                Page No. 8 to 12

5. Annexure-A. Schedule of rates                        Page No. 13 & 15

6. Bank Mandatory form                                  Page No.16

7. Certificate regarding non working of near            Page No.17
   relative in the BSNL organization.


SOLD TO




Against a payment of Rs.573/- (Rupees Five Hundred Seventy Three Only)

Cash receipt (ACG-67 receipt) No. ________________Dated _______________

at cash counter O/o G.M.T.D Srikakulam 53 2001.




                                                   2                     Signature of the Tenderer
Supply of House Keeping Services & OSS IN Srikakulam SSA for the year 2011-12.
                BHARAT                          SANCHARNIGAM LIMITED
                                 (A Govt. of India Enterprise)
                       Office of the General Manager Telecom District
                            Sanchar Bhavan, Srikakulam -53 2001

  Lr.No:-G-Tender/HKS&OSS/2010-2011 Dated at SK the 07-05-2010.

                                 NOTICE INVITING TENDER

        On behalf of the Bharat Sanchar Nigam Limited sealed tenders are invited for House
keeping services and Office support services of the Telecom offices / Telephone Exchanges /
BSNL Cell towers for one year period from the date of entering into agreement. Tenders are
invited from experienced and registered Firms/Companies/empanelled contractors & Persons
with suitable capacity to handle House Keeping Services & Office Support Staff. The
Tenderer should have registration with ESI/PF and Labour Commissioner (Central) the
Tender form containing the specifications Terms and conditions can be obtained from Sub-
Divisional Engineer (HR) O/oGeneral Manager Telecom District, Srikakulam 53 2001 on
payment of a non-refundable amount of Rs.573/- (Rupees Five Hundred Seventy Three Only)
in cash counter of this office on all working days from 10-00 AM to 03-00 PM .The tender
form can be obtained by submitting crossed DD drawn for Rs.573/- in favour of Accounts
Officer (Cash), O/o GMTD-Srikakulam obtained from any scheduled banks. Money order
will not be accepted. Tender document can also be had from web site www.ap.bsnl.co.in. The
contractors who down load the Tender document from the web site are required to enclose DD
for an amount of Rs.573/- drawn in favour of Accounts officer (Cash) o/o GMTD Srikakulam.
The bidders can submit their tender for supply of either House Keeping Services or
Office Support Staff or both.

EARNEST MONEY DEPOSIT                     Rs.1,20,000/-
DATE OF ISSUE TENDER SCHEDLUE             11-00 Hrs of 14-07-2011
LAST DATE FOR ISSUE OF TENDER SCHEDULE    15-00 Hrs of 29-07-2011
LAST DATE FOR RECEIPT OF TENDER SCHEDULES 15-00 Hrs of 01-08-2011
DATE OF OPENING OF TENDERS                16-00 Hrs of 02-08-2011
COST OF THE TENDER FORM                   Rs.573/-

       With each tender form receipt in proof of payment of EMD, proof of registration of the
firm Etc should be submitted. EMD should be paid through a Demand Draft of any Scheduled
Bank drawn in favour of Accounts Officer (Cash), O/o General Manager Telecom District
BSNL Srikakulam 532001 for the amount indicated above. The original DD is to be submitted
along with the Tender schedule. In case of non submission of EMD the tender stands rejected.

       The General Manager Telecom District, BSNL Srikakulam is not bound to accept the
tender with the lowest rate and reserves right to cancel the tender at any stage without
assigning any reason. He reserves the right of accepting the whole or a part of the tender and
decision of GMTD-Srikakulam in this matter shall be final and binding upon the tenderers.



                                                                                    General Manager
                                                                                     Telecom District
                                                                                 B S N L Srikakulam.




                                                   3                     Signature of the Tenderer
  Supply of House Keeping Services & OSS IN Srikakulam SSA for the year 2011-12.
                                        ANNEXURE-I
  REQUIREMENT OF PERSONNEL FOR HOUSE KEEPING SERVICES AT DIFFERENT
  PLACES OF SRIKAKULAM SSA.
Sl    Name of the Station/                No. of           Sl. House Keeping               No. of duties
No    Exchange classified as              duties           No Services                     Required
      Urban category                      Required             (Rural category)            @8 Hrs/Shift
      House Keeping Services              @8
        (Urban category)                  Hrs/Shift
                                                                 Non-BSNL Cell site
                                                                 (Rural)
01.   Srikakulam RTC RSUCSCTele                  2         40.   Budithi Cell BTS                  1
      Exge.
02.   Srikakulam TM Office                       1         41.   Nimmada Cell BTS                  1
03.   Srikakulam BSNL Staff quarter              1         42.   Mobagam Cell BTS                  1
04.   Srikakulam, G.T.Road,RSU                   3         43.   Kotabommali, Cell BTS             1
05.   Srikakulam OCB-SDE(Internal)               1         44.   Palasa Cell BTS-II                1
06.   Srikakulam, Sanchar Bhavan                 3         45.   Pundi Cell BTS                    1
07.   Srikakulam, D-TAX                          3         46.   Kanchili Cell BTS                 1
08.   Srikakulam, Gujaratipeta                   1         47.   Haripuram Cell BTS                1
09.   Microwave Station,                         1         48.   Kollivalasa Cell BTS              1
      Kotta Road, Srikakulam
10.   Non-BSNL Cell site MDO                     1         49.   Ponduru Cell BTS                  1
      Office&Balaga Cell site
      House Keeping Services                               50.   Nivagam Cell BTS                  1
       (Rural category)
11.   Amadalavalasa Tele. Exge.                  2         51.   Saravakota Cell BTS               1
12.   Amadalavalasa, CSC                         1         52.   Kotturu Cell BTS                  1
13.   AML Nagaram                                1         53.   Dusi Cell BTS & Exge              1
14.   Rajam Admn Building                        1         54.   Battili Cell BTS                  1
15.   Rajam Tele. Exge building                  3         55.   Budumuru Cell BTS                 1
16.   Garrachipurupalli                          1         56.   Srikurmam Cell BTS                1
17.   Palakonda Tele. Exge building              3         57.   Dharmavaram, Cell BTS             1
18.   Palakonda CSC                              1         58.   Santhabommali,                    1
                                                                 Cell BTS
19.   Veeraghattam                               1         59.   Vajrapukotturu, CellBTS           1
20.   Seetampeta                                 1         60.   Tekkalipatnam, Cell BTS           1
21.   Pathapatnam SDE Office and CSC             3         61.   Baruva Cell BTS                   1
22.   Meliaputti, Tele Exge.                     1         62.   Borubhadra, Cell BTS              1
23.   Hiramandalam, Tele Exge.                   2         63.   Vangara Cell BTS                  1
24.   Kotturu, Tele Exge.                        1         64.   DLC Collectorate,SK               1
25.   Narasannapeta Tele. Exge.                  1         65.   Tele. Exge. Kotturu               1
26.   Narasannapeta SDE Office and CSC           2         66.   Ravivalasa Cell BTS               1
27.   Palasa Admn. Building                      3                      TOTAL                      89
28.   Pathatekkali, Tele Exge.                   1
29.   Baipalli, Tele Exge.                       1               Office Support Staff
30.   Pundigalli, Tele Exge.                     1         01.   Accounts Officer(Cash)            2
31.   Naupada, Tele Exge.                        1         02.   AO(TR)O/oGMTD, SK                 1
32.   Sompeta Tele.Exge building                 3         03.   SDE(HR))O/oGMTD,SK                1
33.   Balliputtuga                               1         04.   AGM(Mktg), Tele                   1
                                                                 Shoppee, Srikakulam
34.   Kanchili                                   1         05.   SDE(G)-Pathapatnam                1
35.   Tekkali Tele.Exge                          2         06.   Broad band ServiceMtce.           2
36.   Tekkali CSC                                1                      TOTAL                      8
37.   Eenadu, Tele Exge                          1
38.   Ichapuram Tele Exge                        3
39.   Ichapuram Microwave Mtce.                  1
                                          Total = 89 + 8 = 97
                          {House Keeping Services : 89, Office Support Staff : 8}

                                                     4                     Signature of the Tenderer
Supply of House Keeping Services & OSS IN Srikakulam SSA for the year 2011-12.
NOTE-I:      The following works are broadly covered under House Keeping Services.
     1.      Cleaning of Equipment & Office Furniture
     2.      Sweeping of Floors in side & out side the Exchange/ office / Cell site premises
     3.      Watering Plants and other Gardening works
     4.      Safeguarding of BSNL Assets
     5.      Assisting BSNL Staff on duty
     6.      Any other services entrusted by the Officer In charge

Note –II : Office Support Services
         1. Computer data entry services
         2. Assisting BSNL customers in supplying forms, in filling of forms counseling
            them in choosing the right service products, helping BSNL customer
           availing services.
         3. Assisting BSNL Officer I/C in marketing jobs
         4. Assisting BSNL Officer / Staff I/C at CSCs in answering customer calls and
         giving right information to the callers.
         5. Clarifications to their enquiries on BSNL services, tariffs Etc. (For this purpose
         the support. Staff should be graduates with computer knowledge on MS office, MS
         Excel.
         5. They should have proficiency in Telugu, English knowledge in Hindi will be
         preferable.
         6. Any other work entrusted by the concerned section In-charge.
         7. Assisting JTOs/TTAs in provision/Servicing of Broadband Connection to valued
         Broadband customers.




                                                   5                     Signature of the Tenderer
Supply of House Keeping Services & OSS IN Srikakulam SSA for the year 2011-12.

                                                  Section-I
                               NATURE AND SCOPE OF WORK.
I.1 Scope of the Work: This contract is for performing House keeping services as well as
Office Support Services at Telecom Buildings and valued Customers of BSNL Srikakulam
District. The House Keeping services are required to be performed at telecom buildings /
locations mentioned at page–4 of the tender document in any one of the shifts or for 8 hours
duration in a day as assigned by Exchange / Office In-charge. The workmen should check up
the assets as soon as they attend the work place and report to the JTO In-charge that every
thing is normal or otherwise. They are also required to carry out house keeping services and
safe keep of the assets as entrusted to them by the Officer In-Charge at the Exchanges /
Offices / Cell Towers / CSCs where they are engaged. The office support personnel have to
assist the BSNL staff and officers in carrying out data entry jobs, answering phone calls from
customers, guiding the customers with right plans apprise latest schemes, assisting the officers
in carrying out marketing jobs, conduct road shows Etc. House keeping and Office Support
Service personal can be drawn from general pool, but have to be able bodied with integrity
and loyalty to the organization. They should keep the installation neat, clean, assist the
officers / staff of BSNL in proper maintenance & upkeep of the assets & servicing valued
customers of BSNL in respective stations.
          The House Keeping Services personal have to keep the controlling officers informed
 about the developments in the stations, answer the telephones and ensure that BSNL’s
 properties are safeguarded. Office support services are required to assist the Officer in-charge
 or the official in the office / Customer Service Center Etc. wherever the support staff is
 posted. The Office Support Service personnel have to be necessarily qualified who can grasp
 the instructions of the officer in-charge / his subordinators as well as carryout data entry
 services, attend to Broad band Service related complaints of customers at their premises as
 per the directions & guidance from JTO/TTA concerned Etc. The tenderers can quote their
 rates for supplying any one or all the categories of personnel as per the License / registration
 they posses. The successful tenderer who are awarded with the work also called as
 contractors are responsible for paying the workmen engaged by them for rendering various
 services mentioned every month promptly and they should not delay the same linking their
 payments to the workmen engaged by them, to the receipt of payments from BSNL. The
 contractors are responsible for proper & prompt submission of bills through the concerned
 controlling officers. The bills pertaining to a month should be submitted within 15 days after
 the month is over towards the services rendered during the previous month, with dated
 signature of the contractor, to the respective SDE in charges.
I.2. Period of contract: The contract is generally valid for one year from the date of entering
into agreement. However contract may be extended for further period of upto 3 months, if
mutually agreed both by the contractor and BSNL on the same rate and terms and conditions
or finalisation of fresh tender whichever is earlier.
I.3 Place of work: House keeping services are required at certain Telecom Buildings
/Telephone Exchanges / BSNL Cell towers of Srikakulam district. Where as the office support
services are required in O/o GMTD-Srikakulam, SDE / DE Officers & Customer Service
Centers any where in the District as and when the need for such services arise. Details of
requirement of personnel and the places where they are required are available at ANNEXURE-I
on page No.4 of this schedule. However subject to requirement, the BSNL reserves right to
add / delete some Exchanges / Offices / Cell towers to / from the list at any time subject
to the requirement.
I.4 Requirement: The Tenderer should arrange his workmen, material and other
requirements. The requirement of such House keeping services and office support services
will be at the stations listed in page No.4 which may vary 25% either way. The BSNL will pay
the approved rate only. The General Manager Telecom District Srikakulam reserves the right
to include any more Exchanges/ units/ offices as and when required. The contractor has to

                                                   6                     Signature of the Tenderer
Supply of House Keeping Services & OSS IN Srikakulam SSA for the year 2011-12.
arrange the additional requirement of House keeping services and office support services
within Ten days under the same terms and conditions of the tender.

I.5 Character and conduct of Workmen by the contractor: The workmen engaged should
posses good conduct/character, integrity and with out any cases pending either with police
authorities or in any court of law. The workmen so engaged for rendering services, if abscond
or absent themselves on any ground, the approved Tenderer should make alternate
arrangements immediately and with intimation to the in-charge officer. The workmen so
engaged should be obedient and implement the instructions of the in-charge officers or any
authorized officers without any delay. Any delay in this regard or denial shall account to
unsatisfactory performance of the contract and proportionate amount is liable for deduction in
the bill amount

I.6 The workmen so engaged are to be given special badges, photo identity cards, and
distinctive uniforms by the tenderer for their proper identification by the tenderer. The chart
and the details of the workmen so engaged for various maintenance works are to be intimated
to the in-charge officer of the concerned Telecom Building.

I.7 A logbook towards the maintenance of the respective services rendered as suggested by
the in-charge officers is to be maintained by the successful contractor and the entries are to be
got attested by the in-charge officers regularly.




                                                   7                     Signature of the Tenderer
Supply of House Keeping Services & OSS IN Srikakulam SSA for the year 2011-12.

                                           Section-II
                                    TERMS AND CONDITIONS
II.1 Submission of bid: Sealed tenders are to be submitted clearly furnishing the rates for the
“House keeping services and office support services". All the pages of the bid documents are
to be signed by the bidder” The tender cover containing tender schedule is to be superscribed
“ TENDER FOR HOUSE KEEPING SERVICES AND OFFICE SUPPORT SERVICES OF
TELECOM BUILDINGS IN SRIKAKULAM SSA” and are to be sent to S.D.E (Admn)O/o
General Manager Telecom District BSNL Srikakulam 532001 either by post or can be
deposited in the Tender box kept for this purpose in the chamber of AGM(Admn&HR), 2nd
floor O/o G.M.T.D Srikakulam on or before 15-00 Hours of 02-08-2011. Any bid received
after the due date / time for submission of bids shall be rejected. If the opening day is to be
holiday, opening will takes place on the next working day.
II.2 Documents required to be submitted along with Tender Schedule:
 (i)     DD in original towards EMD.
 (ii)    Registration particulars of ESI / PF with valid proof.
 (iii) Registration particulars with labour commissioner (Central) with valid proof.
         (S.No.(ii)&(iii) may also be submitted at the time of submitting the security deposit
         after qualifying as successful tenderer.)
 (iv) Experience certificate.
 (v)    Registration of the firm.
 (vi)    PAN Number.
 (vii) Service Tax Registration.
(viii)   Certificate regarding non working of near relative in the BSNL organization.( ANNEXURE-XIV)
(ix)   Submission of e-payment particulars in the proforma enclosed.
(x)    Tender document submitted duly filled and signed on all pages without omissions.
II.3. EMD:-The tenderer should pay a sum of Rs.1,20,000/- (Rupees One Lakh
Twenty Thousand Only) towards Earnest Money Deposit for the House Keeping
Services and Office Support Staff either in the form of DD drawn on any
scheduled bank in favour of Accounts Officer (Cash), O/o General Manager
Telecom District,BSNL Srikakulam 53 2001. The Demand Draft in original should
be enclosed to the tender application form. Tenders received without EMD or
received after due date are liable for rejection. No further correspondence shall
be entertained in this regard.
II.4 Bid opening: The tenders will be opened at 16-00 Hours on the same day in presence of
such tenderers or authorised representatives of the tenderer.
II.5 Evaluation: The BSNL shall evaluate the bids to determine whether they are complete,
whether any computational errors have been made, whether documents have been properly
signed and whether bids are generally in order. If there is a discrepancy between words and
figures, the amount in words shall prevail prior to detailed evaluation. Evaluation of the bids
will be made for House Keeping Services and Office Support Services separately. However
the GMTD-Srikakulam reserves the right to order the evaluation in any manner i.e. separately
or jointly as required by the BSNL,SK. The evaluation will be based on the net cost to BSNL.
II.6 (a) Rejection of the Tender: Any conditional clauses in the tender specified by the
tenderer while submitting shall result in the rejection of the tender. Any attempt to negotiate
directly or indirectly on the part of the tenderer with competent authority or endeavor to
influence through any means for acceptance of the tender is strictly prohibited. No further
correspondence shall be entertained in this regard.
(b) Near relatives of BSNL Employees: - Near relatives of BSNL employees should not
participate in the Tender.
 (c) Previous performance of the bidder is essence for qualifying the bidders.


                                                    8                     Signature of the Tenderer
Supply of House Keeping Services & OSS IN Srikakulam SSA for the year 2011-12.


II.7 Security Deposit:-The successful tenderer should pay an amount equal to 10% of total
contract value towards the Security Deposit in the same manner as the EMD is paid. The
EMD paid by the successful tenderer can adjusted from the above amount and the tenderer
can pay only for balance amount. The Security Deposit can also be paid in the form of Bank
Guarantee, which should be valid for the period that would be specified in the letter of
communication. No interest will be paid on Security Deposit. The Successful Tenderer is
required to pay the Security Deposit as intimated above with in 10 days from the date of
receipt of communication from this office.
II.8 Agreement: The Successful bidder is required to enter in to Agreement with BSNL
within 10 days time after payment of requisite Security Deposit an amount of Rs.100/- Non
judicial stamp paper at his own cost. Further the Tenderer is required to arrange House
Keeping Services at the places of requirement with in 10 days of receipt of Work order by
him from this office.
II.9 Forfeiture of EMD:
(i)     The EMD shall be forfeited if the bidder withdraws his bid during the period of bid
        validity period of 150 days from the date of opening of the tender.
(ii)    If the successful Tenderer fails to remit the Security Deposit within seven days of
        receipt of communication.
(iii) If the successful Tenderer fails to sign the contract Agreement.
(iv)    The EMD of unsuccessful Tenderers shall be refunded after finalisation of the Tender.
(v)     EMD will not carry any interest and no interest will be paid on EMD.
(vi)    If the Bank Guarantee submitted is subsequently found not valid, the tender will be
        cancelled and EMD will be forfeited.
II.10 Forfeiture of Security Deposit:
The Security Deposit paid by the Tenderer shall liable for forfeiture, if the Successful bidder
(i)      Withdraws his bid offer after entering into Agreement with the BSNL
(ii)     Withdraws his offer in the middle of the Contract Period
II.11. Payment: The quoted amount for House keeping Services and Office Support Services
Etc shall be paid after completion of every calendar month after duly deducting the applicable
taxes subject to the work being certified by controlling officers of the building and
countersigned by the DE concerned. The contractors should make correctly and promptly the
monthly wages to workman engaged by them without linking to the settlement of bills by
BSNL, Srikakulam District the contractors is responsible for timely (say within two weeks)
after a calendar month is over submission of bills with dated signatures. The payment of bills
will be made through e-payment.
II.12 The successful Tenderer should deploy his own workmen for the works specified and
any lapse on the part of such deployed workmen would effect the agreement and may result in
termination of the contract and imposition of suitable penalty at the discretion of the General
Manager Telecom District, Srikakulam.
II.13 Quoting of rate: The approved contract value quoted by the approved Tenderer should
be inclusive of all duties and levies and any duty / levy introduced subsequent to the date of
submission of the tender should be the responsibility of the Tenderer. No such change in the
quoted amount shall be entertained. The Tenderer shall quote the rate duly complying with the
minimum wages act, including the element of rates of VDA (VDA will be notified twice in a
year the Chief Labour Commissioner, Central, Govt. Of India, New Delhi) PF, ESI and any
other facilities as per the labour laws in force and any notification issued by the Chief Labour
Commissioner, (Central) and all statutory Taxes Etc. payable to his workmen as per the
statutory requirement in multiples of single rupee only as mentioned in the Annexure–A. In
case the tenderer quotes his rates in rupees and paise, the amount quoted in rupees column
only will be taken into consideration, and figures quoted in paise column will not be taken
into consideration and will be ignored. The rate quoted shall be in accordance with the
                                                   9                     Signature of the Tenderer
Supply of House Keeping Services & OSS IN Srikakulam SSA for the year 2011-12.

minimum wages payable by the contractor to his workmen as per the latest local prevailing
rates and cenvatable taxes should invariably shown separately as given in Annexure-A.

II.14 Right to reject the Tender: The General Manager Telecom District BSNL Srikakulam,
reserves the right to reject any or all tenders without assigning any reasons at any stage and
will not bound to accept the lowest tender. The terms and conditions can be suitably changed
at the time of entering in the agreement with the successful tenderer / Tenderers.
II.15 Penalty: Any lapse on the part of the successful tenderer shall attract the imposition of
penalty as listed hereunder and the equitable amount of the incurred shall be recovered from
the amount due to the successful Tenderer or from the security Deposit available with the
BSNL. If the successful Tenderer fails:
(i)      A penalty of Rs.20/- per service in addition to the amount incurred by the BSNL for
         making alternative arrangements will be levied.
(ii)     Similarly if any of the services are rendered unsatisfactory and if the Officer in-charge
         is not satisfied with the services a penalty of Rs.20/- per service in addition to the
         amount incurred by the BSNL for making alternative arrangements will be levied.
(iii) If the Tenderer fails to observe the statutory provisions as mentioned at clause. II 19,
         any expenditure is (Penalties levied by statutory authorities Non-payment of wages
         Etc.) arising out of such situation, the same will be recovered from bills security
         deposit of the Tender and in addition, liable for cancellation of the Tender.
II.16 Legal disputes: Legal disputes if any are limited to the jurisdiction of Srikakulam town
only. The scope of the contract work and the method of carrying out the entrusted contract
work, as outlined in the tender schedule should invariably be implemented and followed by
the contractor scrupulously and any deviation / violation there of would render the contract
liable to be terminated as per the conditions of the tender without assigning any reasons what
so ever. The Tenderer is only responsible for any legal / labour disputes regarding payment of
wages, working hours Etc. raised by the Central /State labour authorities or any bodies.
II.17 Cancellation of Tender: During the currency of the contract if the services provided are
found to be unsatisfactory or for any other reasons, the competent authority reserves the right
to terminate/cancel the contract and in that event the Tenderer will be held liable for payment
of all monitory losses / damages that may arise caused thereof. Acceptance of the tenderer
rests with the GMTD BSNL Srikakulam and his decision in this regard is final The General
Manager Telecom District, Srikakulam reserves the right to terminate the services of any or
all workmen supplied by the Tenderer by giving a notice of 15 days. The Tenderer is advised
to make necessary preparation/arrangements immediately after reaching an agreement in this
connection start providing services from the stipulated date without fail and the said date shall
not be extended under any circumstances. The failure of Tenderer to start providing the
services on the above stipulated date will be treated as breach of contract and liable for
cancellation of tender.
II.18 Damages to the BSNL property: Any damages/ loss to the BSNL property during the
tenure of the contract period should be made good by the Tenderer at his cost. Responsibility
is to be taken by the contractor in case of loss of stores during house keeping Services
performed by the workmen engaged by the contractor Similarly any loss of damage occurring
to the BSNL property by negligence or willful acts of the workmen engaged by the contractor
or thefts by what ever causes has to be made good by the contractor
II.19 Statutory laws and PF/ESI: The Tenderer is liable to follow the statutory laws to
observe all other rules framed by the state Government / Central Government from time to
time in respect of providing the service and rules/laws on labour employed by the Tenderer
during the currency of the contract including minimum wages, PF and ESI payable to the
labour as per statutory requirement. The tenderer should have registration with ESI/PF and
Labour Commissioner (Central) . The Tender shall submit the registration certificate with the
labour commissioner(central) at the time of filing the bid or at the time of submitting the

                                                  10                     Signature of the Tenderer
Supply of House Keeping Services & OSS IN Srikakulam SSA for the year 2011-12.

security deposit after qualifying as successful Tenderer. The Tenderer should produce PF
code number within one month from the date of the entering into Agreement

II.20 Payment of Taxes : The Tenderer is also advised to submit the acquaintance of the
wage bills every month. Any taxes payable (Sales Tax, Income Tax, Service Tax etc.,) should
be paid by the Tenderer and paid copy of the challan should be enclosed to the bill. The bills
submitted with out paid copies of Challans enclosed will not be accepted.
II.21 Electricity and Water shall not be wasted by the workmen engaged by the contractor.
Whenever /wherever necessary, the labour arranged by the successful Tenderer shall switch
off /switch on the engine alternator provided in the Telephone Exchanges/Offices.
II.22 Payment of compensation: In case of loss of life or any injuries caused to the contract
worker during the course of execution of his services, the BSNL is not liable for payment of
any compensation. The contractor is only responsible and the contractor is to pay the required
compensation to such workmen.
11.23 Right to engage one or more than one contractor: The BSNL reserves right to award
tender for placement of full tendered quantity of workmen to a single Tenderer (lowest
tenderer) or may decide to award tender to more than one Tenderers at the lowest approved
rates.
11.24 Period of validity of Bids:- The bid shall remain valid for 150 days after the date of
opening of bids
I.25 Force Majeure:- If any time, during the continuance of this contract, the performance in
whole or in part by either party of any obligation under this contract is prevented or delayed
by reason of any war, or hostility, acts of public enemy, civil commotion, sabotage, fires,
floods, explosions, epidemics, quarantine restrictions, strikes, lockouts or act of God
(Hereinafter referred to as events) provided notice of happenings, of any such eventuality is
given by either party to the other within 21 days from the date of occurrence thereof, neither
party shall be by reason of such events be entitled to terminate this contract nor shall either
party have any claim for damages against the other in respect of such a performance or delay
in performance under the contract shall be resumed as soon as practicable after such an even
may come to an end or cease to exit and the decision of BSNL as to whether the supplies have
been so resumed or not shall be final and conclusive, provided further that if the performance
in whole or part of any obligation under this contract is prevented or delayed by reason of any
such event for a period exceeding 60 days either party may, at his option terminate the
contract.
II.26 Arbitration:-
In the event of any question, dispute or difference arising under this agreement or in
connection there with except as to matter the decision of which is specifically provided under
this agreement, the same shall be referred to sole arbitration of the GMTD-Srikakulam of
BSNL of respective Circles / District or any other person appointed by him in case of his
designation is changed or his office is abolished then in such case to sole arbitration of the
officer for the time being entrusted whether in addition to the functions of the GMTD-
Srikakulam or by whatever designation such officers may be called (Herein after referred to as
the said officer). In the even of such arbitrator to whom the matter is originally referred to
vacate the office on resignation or other wise or refuses to do work or neglecting his work or
being enable to act or arbitrator for any reasons what so ever, the CGMT-Hyderabad of BSNL
shall appoint the another person to act as arbitrator in the place of outgoing arbitrator and the
person so appointed shall be entitled to proceed further with the reference from the stage at
which it was left by the predecessor and that the award of the arbitrator shall be final and
binding on the both the parties contractor will have no abjection in any such appointment that
the arbitrator so appointed is an employees of BSNL or a Govt. Servant or that he has deal
with a matter to which the agreement relates or that in the course of his duties as a BSNL
employee he has expressed his views on all or any of the matters in disputes the adjudication
                                                  11                     Signature of the Tenderer
Supply of House Keeping Services & OSS IN Srikakulam SSA for the year 2011-12.
such arbitrator shall be governed by the provision of the arbitrator and consolation Act
of 1996 or any statutory modifications or re-enactment thereof or any rule made thereof.

A) The venue of the arbitration proceeding shall be the office of the General Manager
Telecom District Srikakulam or such other places as the arbitrator may decide.

B) The arbitrator may from time to time with the consent of parties extend the time for
making and publishing the award, subject to aforesaid Indian Arbitration and reconciliation
Act 1996 and the rules made there under, any modification thereof for the time being in force
shall be deemed to apply to the arbitration proceeding under this clause.

II.27 Setoff:- Any sum of the money due and payable to the contractor(Including Security
Deposit refundable to him) under this contract may be appropriated by BSNL and setoff the
same against any claim of BSNL for payment of sum of money arising out of this contract or
any other contract made by contractor with BSNL.




                                                  12                     Signature of the Tenderer
Supply of House Keeping Services & OSS IN Srikakulam SSA for the year 2011-12.

                          FINANCIAL BID
                ANNEXURE – A     (For House Keeping Services)
                    Schedule of Rates to be quoted by the Tenderer
  From                                              To
                                                    The General Manager
                                                    Telecom District, BSNL,
                                                    Srikakulam 53 2001.
 Sir,
        I / We have gone through the Tender Schedule and undersigned fully understood all
  the terms and conditions detailed in the tender schedule. I / We am/are agreeable to all the
  terms and conditions mentioned therein. I/We am/are agreeable to furnish the security
  deposit as mentioned within the stipulated period / time, after the receipt of letter of
  acceptance by me/us.
        I / We enclose the DD (original) for Rs.         /- (Rupees                      Only)
  towards EMD DDNo._________________Dated:_____________Drawn ___________
1. I/We understand that my Tender will not be considered and liable for rejection if I/We
    quote unworkable rates.
2. Further I / We am / are aware of the minimum wages act and latest minimum approved
    prevailing wages payable to the workmen engaged for House Keeping Services as
    mentioned at Para II. 13 of Page No.9 of the Tender Schedule and element for weekly offs
    and other aspects are taken into consideration.
3. My / Our rates quoted below are towards Pay & Allowances payable to the workmen
    engaged for House Keeping Services at the Telecom building / Telephone Exchanges at
    various stations of Srikakulam District and to meet other statutory requirement like
    payment of EPF/ESI and all taxes etc.
4. I / We will be responsible for any objection raised by the Central / State Labour authorities
    or bodies on our Tender Agreement with the BSNL Srikakulam.
5. I certify that I do not have any near relative working in BSNL Srikakulam SSA.




                                                  13                     Signature of the Tenderer
            Supply of House Keeping Services & OSS IN Srikakulam SSA for the year 2011-12.

                    FOR HOUSE KEEPING ERVICES

                                   Rate Quoted by the Tenderer towards payment to
                                                                   Meet the other charges    Cenvatable
                                                                   (Per month) i.e. PF,ESI   taxes Viz ST,
                                                                   Contribution,6monthly     EC, and



                              Notification No.1/21(7)/2009-LS II
                                                                   VDA and any facilities    SHEC.



                              Dated 30-09-2009 of Chief Labour
                                                                   connected to the
                              Mini.Wages per day as per the        employment of the                         Total Amount



                              A Govt. Of India, New Delhi.
                                                                   House Keeping as per                      quoted for one
                                                                   Rules / guidelines                        House Keeping Figures
                              Commissioner(Central),
Sl.
          Description                                              issued by the Central                     Service for one in words
No                                                                 Cenvat Labour                             month (a+b+c)
                                                                   Commissioner                              Rs.
                                                                   (Central) and other
                                                                   competent Authority
                                                                   from time to time.
                                                                   Taxes / Levies Etc.
                                                                   excluding Cenvatable
                                                                   Taxes.
                                          (a)                              (b)                 (c)              a+b+c=d
1     Charges for House
      Keeping Services at
                               Rs.135/-
      Telephone Exchange
                               (Per Day) *
      Buildings / Offices /
      Cell Towers any
                               Rs. 4050/-
      where in Srikalulam
                               (Per Month)
      Town as listed under
                               *
      Urban Category of
      Page 4.
2     Charges for House
      keeping works at
      Telephone Exchange       Rs.135/-
      buildings / Offices /    (Per Day) *
      Cell Towers any
      where in Srikakulam      Rs. 4050/-
      District (Other than     (Per Month)
      Srikakulam Town) as      *
      listed under Rural
      category of page 4.




                                                                                  14                    Signature of the Tenderer
          Supply of House Keeping Services & OSS IN Srikakulam SSA for the year 2011-12.
          (Office Support Staff)
SL     DESCRIPTION         Rate Quoted by the Tenderer towards payment to
.No.                       Mini.Wages      Meet the other charges Cenvatable
                           per day as (Per month) i.e. PF,ESI taxes       Viz
                           per        the Contribution,6monthly ST, EC, and
                           Notification    VDA and any facilities SHEC.               Total
                           No.1/21(7)/2    connected to the                           Amount
                                           employment of the                          quoted for
                           009-LS       II
                                           House Keeping as per                       one House
                           Dated 30-09- Rules / guidelines                                        Figures
                           2009        of issued by the Central                       Keeping
                                                                                                  in words
                           Chief Labour Cenvat Labour                                 Service for
                           Commission      Commissioner                               one month
                           er(Central),    (Central) and other                        (a+b+c)
                           A Govt. Of      competent Authority                        Rs.
                           India, New      from time to time.
                           Delhi.          Taxes / Levies Etc.
                                            excluding Cenvatable
                                            Taxes.
01     Charges     for
       Office Support
       Services     at     Rs. 158/-
       O/o     GMTD-       (Per Day)
       SK, any where
       in Srikalulam
       Town as listed      Rs. 4740/-
       under    Urban      (Per Month)
       Category     of
       Page 4.
02     Charges for
       Office Support
       Services at any
       where in            Rs. 158/-
       Srikakulam          (Per Day)
       District (Other
       than Srikakulam     Rs. 4740/-
       Town) as listed
                           (Per Month)
       under Rural
       Categiry of Page.
       4.
          Note:-
          1) Tenderers are required to quote their lowest rate in multiples of Single Rupee only. In case
              the rate quoted by the tenderer contain both rupees and Paise the figures quoted in Paise
              column will be ignored and amount quoted in Rupees column only will be taken into
              consideration.
          2) The above rate quoted per person is for execution of One duty Service per day / per Shift
              including the element of weekly offs which will be born by the tenderer and no extra
              amount is payable by the BSNL.
          3) To cover round the clock execution of services wherever necessary, three workmen are
              required to be kept at the disposal of the officer –in-charge of the station at the above rate
              quoted per workman.
          4) The rate of minimum wages is subject to change with reference to any notification issued
              by Central Labour Commissioner (Central), New Delhi from time to time.
          Station:
          Date:


                                                            15                     Signature of the Tenderer
Supply of House Keeping Services & OSS IN Srikakulam SSA for the year 2011-12.
        BANK MANDATORY FORM
              (To be filled by the contractor for arranging e-payment)


    1. Name of the Tenderer                      :

    2. Bank Name                                 :

    3. Branch Name                               :

    4. IFSC Code Bank                            :

    5. Account No.                               :

    6. Branch Serial No.(MICR No.)               :

                      I hereby declare that my payments on this contract may be made
 through e-banking to my account mentioned above.



                                                                 Signature of the Tenderer




                                                     16                  Signature of the Tenderer
Supply of House Keeping Services & OSS IN Srikakulam SSA for the year 2011-12.



                                                                     SECTION-XIV

                                          CERTIFICATE

        The bidder should give a certificate that none of his / her near relative is working in
the units as defined below where he is going to apply for the tender. In case of proprietorship,
certificate will be given by the proprietor. For partnership firm, certificate will be given by all
the partners and in case of limited company, by all the Directors of the company excluding
Government of India / Financial institution nominees and independent non official part time
Directors appointed by Govt. of India or the Governor of the state. Due to any breach of these
conditions by the company or firm or any other person, the tender will be cancelled and Bid
security / performance security will be forfeited at any stage whenever it is noticed and BSNL
will not pay any damage to the company or firm or the concerned person.

       The company or firm or the person will also be debarred for further participation in the
concerned unit:

    The near relatives for this purpose are defined as:
    a) Members of a Hindu undivided family.
    b) They are husband and wife
    c) The one is related to the other in the manner as father, mother, son(s) & Son’s
       wife(Daughter-in-law), Daughter(s) and Daughter’s husband(Son-in-law), Brother’s
       wife, Sister(s) and sister’s husband(Brother-in-law).

        The       format       of       the      certificate     to      be     given      is
    “I……………………………S/o………………………....r/o……………….hereby certify
    that none or my relative(s) as defined in the tender document is / are employed in BSNL
    unit as per details given in tender document. In case at any stage, it is found that the
    information given by me is false / incorrect, BSNL shall have the absolute right to take
    any action as deemed fit / without any prior intimation to me.


                                                               Signature of the tenderer with Seal


       I………………………………………….hereby certify that no part of the tender
    schedule is modified or altered while downloading from the web.



                                                               Signature of the tenderer with Seal




                                                  17                     Signature of the Tenderer

				
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