What is the position?
What will my position be? Housekeeping Floor Supervisor
What team will I be part of? Housekeeping
Who will I report to? Head Housekeeper
Hotel Sofitel London Heathrow
Location London Heathrow Airport - Terminal 5
Contracted hours 5 days out of 7 - 40 hours per week
mixed shifts between the hours of 06.00hrs and 23.00hrs
Salary £16,800 per annum
What is the hotel like? Award winning Luxury hotel directly connected to Heathrow Airport’s
terminal 5 with 605 bedrooms and suites, 45 meeting rooms, 5
restaurants and bars and a luxury spa.
What will I be doing? The Housekeeping Department is responsible for the upkeep and
cleanliness of the entire hotel including guest rooms, public areas, Food
& Beverage outlets, spa facilities, back of house areas and team
member facilities. Specifically, you will be responsible for:
- Supervising and coaching the Room Attendant team to ensure their
daily duties are completed.
- Ensuring all accommodation areas of the hotel are cleaned to the
required hotel and company standards
- Ensuring the fabric of guest bedrooms is maintained to the required
hotel and company standards.
- Maintaining the standard of all equipment used by the team and
ensuring repairs are dealt with promptly
- Implement and deliver a set cleaning routine to include regular
spring cleaning, hot spots etc
- Ensure waste is minimised when using cleaning materials –i.e.
- Implement and action Housekeeping SOP’S and Daily Standards
- Ensure that requests by HOD and other Senior Management
members are completed
- Ensure that all guest requests are carried out in a timely manner
What is the hotel looking for? - a commitment to delivering high levels of guest service and
- a smart and professional appearance
- a positive attitude and good command of the English language due to
- the enthusiasm to be part of a winning team
- previous Housekeeping experience will be an advantage
What benefits will I receive? - on the job training
- meals on duty
- uniform provided
- pension and critical illness cover after qualifying periods
- company and local discounts