VIEWS: 41 PAGES: 1 POSTED ON: 9/3/2011
What is the position? What will my position be? Housekeeping Floor Supervisor What team will I be part of? Housekeeping Who will I report to? Head Housekeeper Hotel Sofitel London Heathrow Location London Heathrow Airport - Terminal 5 Contracted hours 5 days out of 7 - 40 hours per week mixed shifts between the hours of 06.00hrs and 23.00hrs Salary £16,800 per annum What is the hotel like? Award winning Luxury hotel directly connected to Heathrow Airport’s terminal 5 with 605 bedrooms and suites, 45 meeting rooms, 5 restaurants and bars and a luxury spa. What will I be doing? The Housekeeping Department is responsible for the upkeep and cleanliness of the entire hotel including guest rooms, public areas, Food & Beverage outlets, spa facilities, back of house areas and team member facilities. Specifically, you will be responsible for: - Supervising and coaching the Room Attendant team to ensure their daily duties are completed. - Ensuring all accommodation areas of the hotel are cleaned to the required hotel and company standards - Ensuring the fabric of guest bedrooms is maintained to the required hotel and company standards. - Maintaining the standard of all equipment used by the team and ensuring repairs are dealt with promptly - Implement and deliver a set cleaning routine to include regular spring cleaning, hot spots etc - Ensure waste is minimised when using cleaning materials –i.e. chemicals - Implement and action Housekeeping SOP’S and Daily Standards - Ensure that requests by HOD and other Senior Management members are completed - Ensure that all guest requests are carried out in a timely manner What is the hotel looking for? - a commitment to delivering high levels of guest service and cleanliness - a smart and professional appearance - a positive attitude and good command of the English language due to guest interaction - the enthusiasm to be part of a winning team - previous Housekeeping experience will be an advantage What benefits will I receive? - on the job training - meals on duty - uniform provided - pension and critical illness cover after qualifying periods - company and local discounts
"Floor Supervisor - Sofitel London Heathrow - Arora Hotels"