CompTIA A+ Certification IT Technician

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CompTIA A+ Certification: IT Technician
Course Introduction                                                              Course Breakdown
The CompTIA A+ Certification: IT Technician course                               Module 1:
represents the second course towards the CompTIA A+                              Electricity and Static Electricity; Power Supplies;
Certification with IT Technician designation. This                               Power Conditioning and Management; Power Supply
course is designed to prepare students for the CompTIA                           Troubleshooting
A+ IT Technician designation exam. Upon completion of                            Module 2:
this course students will gain skills and knowledge in
                                                                                 CPU and Motherboard installation; Motherboard
hardware, operating system, network, security and
                                                                                 Troubleshooting
customer support skills expected of an entry-level IT
technician who will have a high-level of interaction with                        Module 3:
clients. Students will also gain skills and knowledge of                         RAM Installation; Memory Troubleshooting
the integral components of computer systems including                            Module 4:
the CPU, memory, disks, power supplies and expansion
                                                                                 Host System Interaction; Expansion Card Installation;
cards. Common devices found in business settings
                                                                                 Laptop Expansion Device Installation; Legacy Device
such as laptops, PDAs, printers and monitors are also
                                                                                 Installation; Expansion Card Troubleshooting
featured. A major section of this course is dedicated
towards managing, maintaining and troubleshooting                                Module 5:
Windows 2000 and Windows XP operating systems.                                   Hard Drives; Optical Drives; Removable Storage
                                                                                 Devices; Tape Drives and Backup Systems; Storage
Course Prerequisites                                                             Device Troubleshooting
Introduction to Personal Computers (IPC03E1) or                                  Module 6:
equivalent knowledge of personal computers and                                   Serial and Parallel Ports, Cables, and Connectors;
CompTIA A+ Certification: Essentials (NGCAC601)                                  Keyboards and Pointing Devices; USB Ports, Cables,
course.                                                                          and Connectors; FireWire Ports, Cables, and
                                                                                 Connectors; Infrared and Bluetooth Wireless Ports;
Course Aim                                                                       Multimedia Ports, Cables, and Connectors; Port,
                                                                                 Cable, and Connector Troubleshooting
At the end of this course, students obtain the
knowledge required to pass the CompTIA A+                                        Module 7:
Certification: IT Technician designation exam. It is the                         Printing Technologies; Printers; Scanners
second of two exams that are required to achieve A+                              Module 8:
Certification. Students also possess the basic skills and                        Monitors; Troubleshooting and Maintaining Display
knowledge required to provide entry-level computer                               Devices
support.
                                                                                 Module 9:
Of Interest to                                                                   Communication Connections; Component
                                                                                 Replacement; Portable-Computer Power Sources
Those individuals interested in pursuing a career in IT,
specifically related to PC technology. Also of interest to                       Module 10:
those wishing to obtain a CompTIA A+ Certification.                              Managing Directories and Files; System Management
                                                                                 and Monitoring; Event Viewer; The Registry
                                                                                                                          Continued…




                                                                                                                               NGCAC602 06/07

Each Academy of Learning College is operated by an independent owner/operator licensed by LaunchLife International Inc. Academy of Learning and all
      other trademarks associated with the Academy of Learning System are owned by LaunchLife International Inc., and are used under licence.
                                    P    C       T   R    O    U    B    L   E    S   H    O    O    T   I   N    G        S   K    I   L   L   S

CompTIA A+ Certification: IT Technician
Course Breakdown (cont’d)
Module 11:
Operating System Maintenance; Operating System
Troubleshooting
Module 12:
Networking Configuration; Resource Sharing
Module 13:
Operating System Security; Auditing and Logging; The
Human Aspects of Security
Module 14:
Internet Connectivity
Module 15:
Network Protection
Module 16:
Network Troubleshooting
Module 17:
Safety and Hazards; Troubleshooting and Maintaining
PCs
Module 18:
Professionalism; Customer Satisfaction; Problem and
Resolution Tracking

Course Notes
Course manual provided for on-going reference. There
is a final exam upon completion of the course.
Participants who receive 75% or higher on their exam
will receive a certificate.

Training Path
Industry Certification Preparation
• CompTIA A+ Certification
This course in combination with CompTIA A+
Certification: Essentials (NGCAC601) prepares the
student to write CompTIA A+ Certification exams with
the IT Technician designation.

Learning Method
A combination of workbook, and Academy Online.




                                                                                                                               NGCAC602 06/07

Each Academy of Learning College is operated by an independent owner/operator licensed by LaunchLife International Inc. Academy of Learning and all
      other trademarks associated with the Academy of Learning System are owned by LaunchLife International Inc., and are used under licence.

				
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