Discovering Computers 2007 Page 1 of 15
Discovering Computers 2007
COMPUTER CAREERS AND CERTIFICATION
After completing this chapter, students will be able to:
1. Describe career opportunities available 5. Identify ways to stay current with
in various segments of the computer changing technology after graduation
industry 6. List the benefits of certification for
2. Discuss functions of jobs available in employers, employees, and vendors
an IT department 7. Identify ways to prepare for
3. Distinguish between trade schools and certification
colleges 8. List the general areas of IT
4. Differentiate among various computer- certification
related majors for college students 9. Name some specific IT certifications
in each certification area
The computer industry, 776
Danny Hillis, inventor and chairman of Applied Minds, Inc., writes that ―there is a medieval
notion that education is about preloading people with the knowledge they will need in later life.
The world is too complicated for that now.‖ Today, some experts believe that knowing how to
find, present, and use knowledge — all of which involve computers — is just as important as
knowledge itself. Mention the growing number of jobs in the computer industry. Point out that
currently, the supply of students majoring in computer-related fields is not keeping up with the
demand for computer specialists. Discuss Figure 15-1. Note that several computer industry
careers have been described in the Career Corner features that conclude each chapter. (The
specific job titles, chapters, and pages on which the Career Corner features are found are listed in
Figure 15-29.) Discuss Ethics & Issues 15-1: Outsourcing Computer Jobs – A Threat to
American Workers? on page 777.
In most large cities, the employment section of the Sunday newspaper contains an extensive
listing of computer personnel openings. Consider setting up a bulletin board with newspaper or
magazine want ads and printouts of Web pages, collected by students, dealing with careers in the
computer industry. Ask students what, if any, field is more dynamic than the computer industry.
Page 2 of 15 Chapter 15: Computer Careers and Certification
If a recent survey of Silicon Valley teenagers in grades 8 through 11 is correct, the demand for
computer professionals may continue to outpace the supply. Among the study’s findings:
Although almost all students had access to computers, only a little more than 30 percent
expressed interest in high-tech careers.
Most students who were not interested in high-tech jobs said the work seemed boring or
More than 40 percent of boys had considered careers in computer-related fields, but only a
little more than 20 percent of girls expressed a similar interest.
Should the study’s findings be a concern? Why or why not? Why were girls less interested than
boys in high-tech fields? Can, and should, schools do anything to increase interest in computer-
related careers? If so, what?
Careers in the computer industry, 778
Note the size of the computer industry. List the areas in which job opportunities in the computer
industry primarily are found.
Ask how many students are considering careers in the computer industry. In what areas of the
industry do they think they might be interested? Why?
PROJECTS TO ASSIGN
When people think of jobs in the computer field, they often assume the jobs are in large cities on
the east or west coast — New York, Washington, San Diego, San Francisco, and so on. Many
high-tech firms do call these cities home, but jobs in the computer industry also can be found
elsewhere. Today, many smaller cities in the heartland of the United States have leapt on the
high-tech train. Tulsa, Oklahoma, with a population of about 393,000, hosts 380 high-tech firms
that employ 54,000 people, in industries ranging from the Internet to telecommunications.
Omaha, Nebraska, boasts of 4,000 high-tech companies that supply work for 50,000 of the city’s
390,000 population, concentrating in telecommunications and data processing. How does a city
attract high-tech corporations? Have students visit a local high-tech company and find out why
the company chose its current location. Was it tax incentives? Corporate climate? Employee
availability? Cost of living? Quality of life? Some other factor? Based on what they learn, what
can a region, or a city, do to become a hotbed of high-tech corporations?
General business and government organizations and their IT departments, 778
Describe the extensive use of computers in business and government offices. Emphasize the need
for computer skills in today’s workplace. Explain how business and government offices use
computers. Mention Looking Ahead 15-1: Tomorrow’s Jobs in Information Technology on page
779. Describe an IT department. Discuss Figure 15-2. Computers originally were used in
business to process financial information and usually were part of the accounting department. As
managers and employees in other departments found ways to increase productivity using
computer applications, many organizations created a separate department, the information
Discovering Computers 2007 Page 3 of 15
technology (IT) department, to provide services for the different users within an organization.
With the increased use of personal computers, the IT department continues to provide
information services to the entire organization, while at the same time offering support and
training to meet the needs of individual personal computer users. Use Figure 15-3 to list the IT
department jobs available. Students should recognize that computer-related careers are not
limited to the IT department. Today, almost every occupation involves computerization. Point
out FAQ 15-1: What are the fastest growing IT jobs? and Web Link 15-1: Computer Career
Salaries, both on page 779.
Computer equipment field, 782
Characterize the computer equipment field. Point out that thousands of computer equipment
manufacturers make unseen computer components. Although their products are invisible to most
users, companies such as Intel Corporation have a very visible presence as a result of aggressive
marketing. The cases for many system units bear the sticker ―Intel inside.‖ Describe careers in
the computer equipment industry. Popular job titles (and approximate median salaries) in the
computer equipment industry include:
Integrated circuit (IC) designer ($100,000)
Digital signal processor (DSP) designer ($85,000)
Systems integrator ($85,000)
Wireless designer ($82,000)
Discuss Figure 15-4. List computer equipment manufacturers. Computer equipment companies
often form alliances or joint ventures, sometimes involving unlikely partnerships, such as the
IBM-Apple-Motorola project to develop the PowerPC chip. These strategic relationships can
change as rapidly as the technology itself. Describe start-up companies in the computer
PROJECTS TO ASSIGN
Air conditioning, cruise control, automatic transmission — these are features that many car
buyers demand. Soon, however, another option, called telematics, may be equally sought after.
Telematics is the automobile business term for the industry that equips cars with capabilities that
use the Internet. Jobs in telematics call for telecommunications and computer skills. If industry
analysts are correct, people who can work in telematics will be much in demand. Analysts
forecast that soon about 85 percent of new cars will be telematic-ready. But, are the analysts
correct? Have students visit a local automobile dealership to find out what, if any, telematic
capabilities are offered in their cars. On what models are they offered? What capabilities are
expected in the future? How much do the capabilities add to the price of the car? How popular
are they? Based on what they learn, would students pay for telematic capabilities? Why or why
Discuss Ethics & Issues 15-2: Should Work Visas Be Issued to Foreign IT Workers? on page
Page 4 of 15 Chapter 15: Computer Careers and Certification
Computer software field, 782
Describe the computer software field. Note that some companies specialize in a particular type
of software while others have multiple products. Growth in the computer software industry is
astounding. In 1982, Lotus was an eight-person software company with a whimsical name and a
personal computer spreadsheet called Lotus 1-2-3. Seven years later, Lotus Development
Corporation was employing almost 3,000 people and making more than $500 million a year in
revenues. Characterize careers in the software industry. List leading software companies.
Microsoft has become the world’s largest software company in a little over two decades. Some
executives think that, depending on the courts, both its size and its value could double in the next
five years. Microsoft’s vice president of human resources claims the company has ―20,000
overachievers,‖ and each month he reviews 15,000 resumes to hire 200 more. Microsoft’s size
and diversity made it the subject of antitrust suits. Competitors maintained that having the
leading operating systems (more than 90 percent of personal computers use a Microsoft operating
system) gave Microsoft an unfair advantage when developing application software.
Ask students if Microsoft’s size, coupled with the many mergers and acquisitions among
software companies, makes it unrealistically difficult for small firms trying to compete in the
marketplace. Will there always be room for software innovators?
Computer service and repair field, 783
Characterize the computer service and repair field. Mention typical job titles in the service and
repair industry. Describe the duties of a computer technician. Discuss Figure 15-5. Two reasons
for the increasing number of jobs in computer service and repair industry are:
The tremendous growth in the number of computer workstations
The increasing desire of users to handle computing tasks on their own
Explain how computer repairs usually are made. Current estimates predict a 220 percent increase
in computer technical support jobs by the year 2008. Service and repair technicians frequently are
graduates of trade schools or vocational colleges. Many computer users perform minor repairs on
their own. Computer manufacturers often provide telephone support technicians who can talk a
user through some procedures, such as opening the case and changing a circuit board, thereby
eliminating the need to send the entire unit back to the factory. Many computer manufacturers
and software developers offer 24-hour support numbers.
Computer sales, 783
Describe computer salespeople. Note the characteristics of a successful salesperson. For a
computer salesperson, people skills and technical knowledge are equally important. A
salesperson without good interpersonal skills never will get his or her foot in the door, while a
salesperson without an understanding of computers quickly will be shown the exit. Point out that
salespeople work both directly for hardware and software manufacturers and for resellers.
Mention specific manufacturers and retailers that employ computer sales representatives. Discuss
Figure 15-6. Both hardware and software also are sold through mail-order channels. Some of the
Discovering Computers 2007 Page 5 of 15
larger firms offer overnight delivery, good customer services, technical support, and competitive
pricing. Note that a computer salesperson often is an ideal entry-level position. Computer
salesperson for a retailer, such as CompUSA or OfficeMax, can be a perfect part-time job for
students majoring in the computer field. Explain how salespeople are paid. Point out Web Link
15-2: Computer Salespeople on page 783.
Computer education and training field, 784
Mention the opportunities in computer education and training. Discuss Figure 15-7. Point out the
high demand for instructors. In addition to instructors on the collegiate level, many high schools,
and even elementary schools, are seeking qualified computer teachers. Computer instructors also
are needed for adult-education classes. With the increasing use of computers in the workplace,
many workers are turning to adult-education to improve their computer skills and enhance their
marketability. Almost half of all adults attend adult-education classes. Many large organizations
maintain their own computer training staffs. Computer Science/Computer Information Systems
instructors are desirable candidates for positions in companies with technical training divisions.
A growing number of private companies are specializing in teaching personal computer users,
offering one- to three-day training classes on specific software packages. Point out Web Link 15-
3: Help Desk Specialist.
PROJECTS TO ASSIGN
The use of computer technology has increased in all industries, expanding the need for people in
two key fields — computer education and computer support. Computer teachers are required not
only to show students in the classroom how to use computers, but also to provide adults in the
workplace with essential computer skills. Computer technicians are required to solve the big and
small problems that frustrate computer users. The demand for computer teachers and computer-
support technicians is expected to grow more than 200 percent by 2008. Have students interview
a person who teaches about, or works on, computers. What is the person’s background? What
skills does he or she need to succeed? What does he or she like about the job? What does he or
she dislike? Would the person recommend pursuing a career in computer education or computer
support? Why or why not?
IT consulting, 784
Describe an IT consultant. Tell how IT consultants are used. Note the skills needed by IT
consultants. Mention areas in which qualified IT consultants are in high demand.
To review careers in the computer industry, ask each student to identify the areas in which he or
she is most interested. What makes these areas attractive? What features do the areas have in
common? What personal, or academic, qualifications does the student have that might make each
area a suitable career path?
Page 6 of 15 Chapter 15: Computer Careers and Certification
Millions of Americans are employed today in information technology (IT) and communications
industries. In order for companies to remain competitive as the economy continues to grow, a
technologically literate workforce is needed. In the United States, however, a major shortage of
IT workers exists. The United States Congress has responded to this worker shortage through the
H-IB Visa program that lifts the annual cap on the number of foreign workers who can enter the
country to fill these jobs. Many argue that the expansion of the H-1B Visa program is crucial to
the future development of the economy in the United States. They contend that some of the
world’s better high-tech employees come from places other than the United States, so legislation
should expand the H-1B Visa program. Others maintain that this is a method for American
companies to bring in low-cost labor and drive down salaries of American workers. Should
Congress expand the immigration program to admit additional IT workers? Why or why not?
Should a time limit be set on those coming into the United States? Should a minimum wage be
established for IT workers?
As a quick review, have students visit the Discovering Computers 2007 Quiz Yourself Web page
(scsite.com/dc2007/ch15/quiz) and then click Objectives 1 – 2.
Preparing for a career in the computer industry, 785
Introduce preparing for a career in the computer industry. Point out FAQ 15-2: Do post-
secondary schools test computer proficiency of incoming students?
If possible, contact one or more people who work in computer-related fields for local businesses.
Ask them to visit the class and describe their positions, experience, and educational backgrounds.
Attending a trade school, 785
Define trade school, also called a technical school, vocational school, or career college. List the
advantages and disadvantages of attending a trade school. Tell how to decide on a trade school.
Many trade school graduates, after obtaining a position, return to attend a college or university
part-time in order to obtain a more advanced degree. Define articulation agreement. Mention
Web Link 15-4: Trade Schools. When choosing an educational institution, students should assess
carefully the school’s curriculum, its placement success in their chosen field, and acceptance of
its programs by other schools. Discuss FAQ 15-3: What programming languages should I learn
so that I am marketable? on page 786.
Attending a college or university, 786
Use Figure 15-8 to list the three broad disciplines that produce most entry-level employees in the
computer industry. Point out benefits of obtaining an advanced degree. Mention Web Link 15-5:
College Computer Majors. Point out FAQ 15-4: How do computer graduates’ starting salaries
compare to other fields? on page 787. Quality programs and advanced degrees are important, but
Discovering Computers 2007 Page 7 of 15
they are not the only factors involved in a successful job search. The old bromide, ―It’s not just
what you know, but who you know,‖ has some legitimacy. Estimates indicate that over 80
percent of all jobs are found through networking. Student networks may include family, friends,
instructors, students, and co-workers.
Major in computer information systems, 786
Describe computer information systems (CIS). List entry-level jobs in CIS. Define
management information systems (MIS), or management information technology. Differentiate
between a CIS curriculum and an MIS curriculum.
Major in computer science, 786
Describe computer science (CS), or software engineering, programs. Compare CS programs to
CIS programs. List entry-level jobs for CS graduates. Note the types of degrees available.
Discuss Ethics & Issues 15-3: Should Colleges Teach Students How to Create Computer
Viruses? on page 787.
Major in computer engineering, 787
Describe computer engineering (CE) programs. Note entry-level jobs for CE students.
How are CIS programs different from CS programs? (Answer: CIS (computer information
systems) programs teach technical knowledge and skills and focuses on how to apply those skills;
CS (computer science) programs stress the theoretical side of programming.)
Searching for computer-related jobs, 787
Point out that many companies list career opportunities on their Web sites. Discuss Figure 15-9.
Explain how to obtain information before interviewing with a company. Mention Web sites that
specialize in helping people find jobs. Discuss Figure 15-10. Monster.com is the number one
career portal in the world. Job seekers can search the Web site’s database of career opportunities
based on a location, a category, or a keyword and then sort the results. Monster.com also helps in
preparing documents such as resumes, cover letters, letters of recommendation, and letters of
resignation, and provides tips for interviews. For employers, Monster.com simplifies the hiring
process and offers advice on online recruiting. The company has approached $300 million in
annual sales. Point out FAQ 15-5: Is it worth the time to post my resume on a job-search Web
site? on page 789.
Page 8 of 15 Chapter 15: Computer Careers and Certification
Planning for career development, 789
Explain why computer professionals must monitor technological developments. Note the
importance of continuing education. List four means available to keep up to date on industry
trends and technology, develop skills, and increase recognition among peers. Student internships
at local businesses also can help develop skills and increase peer recognition. Contacts made
through student internships can be the cornerstone of a job-search network. Employers prefer to
hire individuals they know. A positive experience as an intern gives students a foothold in the
company where they worked and provides a valuable reference when applying to other
Professional organizations, 789
Tell how computer-related professional organizations are formed. Describe the Association for
Computing Machinery (ACM) and the Association of Information Technology Professionals
(AITP), formerly called the Data Processing Management Association (DPMA). List benefits
offered by both ACM and AITP. Describe Special Interest Groups (SIGs). Note the opportunity
offered by attending professional meetings as a guest or student member. Point out FAQ 15-6:
How much does it cost to join a professional organization such as ACM or AITP? on page 790.
Use Figure 15-11 to identify other professional computer organizations. Describe student
chapters of professional organizations. Student chapters can offer excellent job contacts.
Describe a user group. Use Figure 15-12 to show examples of user groups. Special interest
groups exist for almost every topic imaginable. Some have regular meetings, but many simply
share information and interests via a bulletin board on the Internet. Discuss Looking Ahead 15-2:
Women Connect Professionally Online.
If possible, contact local user groups and ask representatives to come in and speak to the class.
How is a Special Interest Group different from a user group? (Answer: A Special Interest Group
(SIG) brings together members of professional organization who share interests, needs,
knowledge, and experience; a user group is a collection of people (not necessarily computer
professionals) with common computer equipment or software interests that meets regularly to
Professional growth and continuing education, 790
Emphasize the importance of keeping abreast of changes in technology, products, and services in
the computer industry. Mention professional growth and continuing education activities. Note the
varying lengths of workshops, seminars, conferences, conventions, and trade shows. Describe the
International Consumer Electronics Show (CES). Discuss Figure 15-13. Mention other forms of
training products offered. Point out Web Link 15-6: International Consumer Electronics Show.
Discovering Computers 2007 Page 9 of 15
Computer publications and Web sites, 791
Use Figure 15-14 to show computer industry publications. Use Figure 15-15 to show a Web
news site that provides computer-related information. List examples of computer magazines,
such as COMPUTERWORLD, InfoWorld, PC Magazine, and PC World. The Cobb group offers
specialized subscriptions in several applications and language software. Point out that some
publications are aimed at a specific audience or interest group, while others appeal to a more
general readership. Publications such as Computer Shopper also are available that provide
detailed information on a particular topic, such as purchasing products or services. Many
magazines offer a ―helpful hints‖ section with advice on computer-related topics. Mention that
most popular publications have Web sites.
Provide a collection of various computer publications in the classroom, or ask students to review
one or more periodicals and do a brief presentation.
As a quick review, have students visit the Discovering Computers 2007 Quiz Yourself Web page
(scsite.com/dc2007/ch15/quiz) and then click Objectives 3 – 5.
Define certification. Note the value of certification. List areas in which certifications are
available. Mention how computer professionals typically obtain a certification. Point out that
many vendors offer certification programs. Define sponsoring organizations. Tell why both IT
professionals and users should be familiar with IT certifications.
Certification benefits, 792
Explain how certifications enhance employees’ careers. Point out that many job listings ask for
specific certifications, and the number is expected to grow. Use Figure 15-16 to illustrate the
salary benefits that employees derive from certification. Note special benefits offered by vendor-
sponsored certifications. Discuss Figure 15-17. Mention that some professional organizations
also offer certifications. Describe the Institute for the Certification of Computing Professionals
(ICCP). Point out Web Link 15-7: Institute for the Certification of Computing Professionals on
Choosing a certification, 794
Mention considerations involved in selecting a certification. Use Figure 15-18 to identify factors
to consider when selecting a certification. Point out the types of certifications that are best for
people new to, and experienced in, the computer field. Note the investment that certification
involves, in both time and money.
Page 10 of 15 Chapter 15: Computer Careers and Certification
When Microsoft added a Certified Systems Administrator (MCSA) certification, the company
claimed that this certification track fell between the Microsoft Certified Professional (MCP) and
Microsoft Certified Systems Engineer (MCSE) skills requirements. According to a press release
issued by Microsoft, the certification was ―designed for professionals who implement, manage,
and troubleshoot existing network and system environments based on the Microsoft Windows®
2000 and Windows .NET Server platforms.‖ Microsoft spokespeople further stated that this
certification would fill a much-needed skills gap. Some information technology (IT) specialists
disagreed. They pointed out that Microsoft already offered seven technical certifications, and the
MCSA only would confuse those seeking certifications. Was the certification necessary? Did the
skills gap need to be filled? Can a vendor have too many certifications? Why or why not?
Preparing for certification, 794
Point out that test results, not academic coursework, determine most certifications, and that to
pass a certification test, most professionals require preparation. List training options available.
Point out that the Internet also contains many resources that can aid in preparing for certification.
Mention Web Link 15-8: Instructor-Led Certification Classes. Point out FAQ 15-7: Are practice
tests and study guides available for certification exams?
New contenders entering the IT industry often use certification to jump-start their careers.
Although certification cannot replace on-the-job experience, most employers see certification as
an attractive component in a job-seeker’s resume. For those already employed, certification can
take a career to new heights. Certification is an objective measurement of achievement. Many
employers believe that certification represents a knowledge- and skill-base a person can draw on
to perform a job. Neither IT experience nor college education is necessary for most certifications.
Certification cannot replace the troubleshooting skills gained through experience or the
knowledge base acquired from college classes, but it can open doors to employment and help
gain advancement for those already employed. As a job seeker, what would you most like to have
on your resume — a college degree, job experience, or certification? Why? As an employer, what
would you most like to have in a job candidate? Why?
Certification examinations, 795
List some authorized testing companies. Discuss Figure 15-19. Tell how to locate a testing
center, pay for a test, and provide identification at the certification exam. Explain how
examinations are taken. Note the format of most tests. Describe computerized adaptive testing
(CAT). Point out the options available if a certification test is not passed. For many people,
knowing that these options are available makes taking (and passing) a test the first time much
less stressful. Point out FAQ 15-8: Do computer certifications expire?
Discuss Ethics & Issues 15-4: Should Lifetime Certification Be Granted for Computer
Professionals? on page 796.
Discovering Computers 2007 Page 11 of 15
A guide to certification, 796
Note the number of certifications available. Explain how certifications are categorized. Point out
that some certifications are related to more than one category. In this text, certifications that fall
in multiple categories are placed in the area for which they are known best.
Application software certifications, 796
Point out that some software packages have achieved recognition for use as business and
graphics tools. Use Figure 15-20 to identify popular application software certifications, or end-
user certifications: Microsoft Office Specialist (Office Specialist), Microsoft Certified Desktop
Support Technician (MCDST), Adobe Certified Expert (ACE), IBM Certified Professional for
Lotus Software, and Macromedia Certified Professional. List areas in which people can benefit
from software certifications. Point out Web Link 15-9: Microsoft Office Specialist.
Operating system certifications, 797
Point out varying options available for operating systems certifications. Note the focus of
operating systems certifications. Use Figure 15-21 to identify a few operating systems
certifications: Microsoft Certified Systems Administrator (MCSA), Certified Linux Professional
(CLP), Red Hat Certified Engineer (RHCE), Red Hat Certified Technician (RHCT), Sun
Certified System Administrator, and IBM Certified Specialist. Mention other certifications from
which those interested in the occupation of an operating system administrator or engineer might
benefit. List people that might be interested in a certification in operating systems. Mention FAQ
15-9: What is a Microsoft Certified Architect?
Programmer/developer certifications, 797
Mention the two ways in which certifications in the programming area are valuable. Note the
benefit of preparation classes for programming certification. Point out other certifications that are
tied closely to programming. Use Figure 15-22 to identify a few programming certifications:
Certified Software Development Professional (CSDP), IBM Certified Solution Developer,
Microsoft Certified Professional Developer (MCPD), Sun Certified Enterprise Architect, Sun
Certified Developer, and Sun Certified Programmer. List people that may be interested in
PROJECTS TO ASSIGN
Some programmers consider themselves artists, and they may be right — although perhaps not in
the sense they had in mind. With the growing popularity of computer-animated movies, computer
games, and virtual media, the call for graphic artists who also are computer programmers is
expected to become a shout. The U.S. Department of Labor predicts that the demand for
commercial artists with computer ability will climb 25 percent by 2008. What does it take to
succeed in these jobs that combine artistic talent with digital skills? Have students use the
Internet, or visit a company in the area that creates art with computers, to learn about this
Page 12 of 15 Chapter 15: Computer Careers and Certification
challenging field. From what they find out, do they think they have the interest, and the talent, to
pursue this type of work? Why or why not?
Hardware certifications, 798
Mention the scope of hardware certifications. Explain the implication of receiving an advanced
certification in hardware. Note other certifications tied closely to knowledge of advanced
hardware. Use Figure 15-23 to identify a few hardware certifications: A+, IBM eServer Certified
Specialist, and NACSE Network Technician (NNT). List people that may be interested in
hardware certification. Point out Web Link 15-10: A+ Certification.
Networking certifications, 798
Note the financial benefits of network certification. Tell how network expertise is acquired.
Consider the implication of advanced networking certification. Use Figure 15-24 to identify a
few networking certifications: Certified Novell Administrator (CNA), Certified Novell Engineer
(CNE), Cisco Certified Network Professional (CCNP), Network+, and Sun Certified Network
Administrator. List people that may be interested in network certification. Point out Web Link
15-11: Certified Novell Administrator.
Computer forensics certifications, 799
Recall the definition of computer forensics. Use Figure 15-25 to list a few computer forensics
certifications: Certified Electronic Evidence Collection Specialist (CEECS), Certified Forensic
Computer Examiner (CFCE), and Certified Computer Examiner (CCE). List people who might
be interested in computer forensics certification.
Security certifications, 799
Note the benefits of security certifications. Use Figure 15-26 to list a few security certifications:
Certified Information Systems Security Professional (CISSP), Systems Security Certified
Practitioner (SSCP), Security Certified Network Professional (SCNP), and Security Certified
Network Architect (SCNA).
Internet certifications, 800
Explain the variety of Internet certification tracks available. Note the requirements for enrolling
in an Internet certification training program and the special resources needed for success. Point
out other certifications from which people interested in Internet-related occupations can benefit.
Use Figure 15-27 to identify a few Internet certifications: Certified Internet Webmaster (CIW),
Cisco Certified Internetwork Expert (CCIE), and Certified Web Professional (CWP). People in
many careers may be interested in Internet certification. List some of those careers. Point out
Web Link 15-12: Certified Web Professional.
Discovering Computers 2007 Page 13 of 15
Database system certifications, 800
Point out the core around which certifications in database management are based. Note other
certifications from which people interested in working with database management could benefit.
Use Figure 15-28 to identify a few database certifications: IBM Certified Solutions Expert – DB2,
IBM Certified Solutions Expert – Informix, Microsoft Certified IT Professional (MCITP), Oracle
Certified Professional (OCP), and Sybase Certified Professional. List careers where database
certification is of interest.
As a quick review, have students visit the Discovering Computers 2007 Quiz Yourself Web page
(scsite.com/dc2007/ch15/quiz) and then click Objectives 6 – 9.
Chapter Summary, 801
Briefly summarize the material presented in this chapter. Use Figure 15-29 to identify popular
careers described in the Career Corner features at the end of each chapter in the text. Point out
Career Corner: Computer Science/IT Instructor.
High-Tech Talk, 802
Have students read Magnetic Motion Capture: Making the Game. Describe motion capture
technology. Characterize DC magnetic motion capture. Describe a DC magnetic motion capture
system. Discuss Figure 15-30. Differentiate between a tethered system and an untethered system.
Tell how magnetic motion capture is used. Explain how students can use the Discovering
Computers 2007 High-Tech Talk Web page (scsite.com/dc2007/ch15/tech) to learn more about
Companies on the Cutting Edge, 803
Have students read Monster and ZDNet. Students can visit the Discovering Computers 2007
Companies Web page (scsite.com/dc2007/ch15/companies) to learn more about Monster and
Technology Trailblazers, 803
Have students read Steve Ballmer and Steve Wozniak. Students can visit the Discovering
Computers 2007 People Web page (scsite.com/dc2007/ch15/people) to learn more about Steve
Ballmer and Steve Wozniak.
Chapter Review, 804
This section provides a general survey of the material in the chapter. Students can use these
pages to reinforce their achievement of the chapter objectives. Students can use the Web address
scsite.com/dc2007/ch15/review to display this page from the Web. To obtain help from other
students regarding any subject in this chapter, students can visit scsite.com/dc2007/ch15/forum
and post their thoughts or questions.
Page 14 of 15 Chapter 15: Computer Careers and Certification
Key Terms, 806
Students can use these terms to prepare for tests and quizzes. Students should know each Primary
Term (shown in bold-black characters in the chapter) and be familiar with each Secondary Term
(shown in italic characters in the chapter). Primary Terms include terms commonly used in the
computer industry and in advertisements, or terms that identify a major category. Secondary
Terms include terms primarily used by IT professionals and other technical people, terms that
identify subcategories, or terms that are discussed in more depth in a later chapter. Students can
use the Web address scsite.com/dc2007/ch15/terms to display this page from the Web.
In the Test Bank that accompanies this Instructor’s Manual, the answers to questions pertaining
to Primary Terms are labeled (P), and the answers to questions pertaining to Secondary Terms
are labeled (S). If you are using the ExamView test generator, you can use the Primary or
Secondary difficulty designations to choose questions that involve only Primary Terms, only
Secondary Terms, or both Primary and Secondary Terms.
These exercises review key terms and concepts presented in the chapter. Have students complete
the Label the Figure, True/False, Multiple Choice, Matching, Short Answer, and Beyond the
Book exercises. Students can use the Web address scsite.com/dc2007/ch15/check to display this
page from the Web.
Learn It Online, 810
These exercises ask students to visit Web pages that offer additional information, resources, and
activities related to topics presented in the chapter. Students can use the Web address
scsite.com/dc2007/ch15/learn to display this page from the Web.
Learn How To, 812
The Learn How To exercises apply to students’ every day life what they learn in each chapter.
These hands-on activities solidify the concepts presented in the chapter with practical
application. Students can visit scsite.com/dc2007/ch15/howto to obtain more information
pertaining to each activity.
Web Research, 814
In these exercises, students use various Web resources to find out more features related to this
chapter. Encourage students to use their browsers and the link in each exercise or a search engine
to complete selected exercises. Students can visit scsite.com/dc2007/ch15/research to obtain
more information pertaining to each exercise. To discuss any of the Web Research exercises with
other students, they can post their thoughts or questions at scsite.com/dc2007/ch15/forum.
Case Studies, 815
Thought-provoking case studies in each chapter exercise students’ minds and challenge them to
construct creative solutions. The Case Study exercises are constructed to discuss in class, assign
for student research, or in a team environment. Students can visit scsite.com/dc2007/ch15/cases
to obtain more information pertaining to each exercise. To discuss the Case Studies with other
students, they can post their thoughts and questions at scsite.com/dc2007/ch15/forum.
Discovering Computers 2007 Page 15 of 15
Digital Entertainment, 816
This feature presents the components that comprise digital entertainment.