In Web3.0, humans can easily obtain all kinds of knowledge, these knowledge are the first people instant contribution out. The instant, refers to the school teachers teach the students immediately. From the beginning of Web3.0, network has instant characteristics. But the people do not know how to should acquire knowledge, i.e. their suitable for which knowledge to study. For example, a child of 10 years old want to at the age of 20 to become a nuclear physicist, then he should learn knowledge? The problem is Web4.0 -- the core of knowledge distribution system to solve the problem.
The Concept of Service Socio-economic viewpoint: y p party Kotler: … any act or performance that one p y can The Web of Services offer to another that is essentially intangible … Grönroos: … activities … of a more or less intangible t th t ll t k l i interactions nature that normally …take place in i t ti between customer and service employees and/or Hans Akkermans p y y physical resources and/or systems of the service provider, which are provided as solutions to customer problems i i t ICT viewpoint: The Network Institute Web services WS*, SaaS, SOA University A t d VU U i it Amsterdam Web Services are not services W bS i t i Hans Akkermans Dagstuhl 26 July 2010 1 different perspectives? How to integrate these26 July 2010 Hans Akkermans Dagstuhl 2 p Goal: the Web as open The Web – What Web? common space of services Web of Ideal: Submit customer need to the Web and get high service offering in response Annotations “Semantic Web of More precisely: suitable service [bundle] offering(s) ligence e Web of Data Web” Services: Web of Web 3.0 Web 4.0 Cf. semantic web vision: Services System Intell You do not want to search, but ask a question and get the answer p Note: web of services more complex than semantic web m Web Linked data: passive information entities Science WWW Web 2.0 Services: active and interactive entities on the Web Service S Science low What are needed elements to achieve this vision? I: information – service (self-)descriptions individual People communities C: communication – from customer need to supply-side solution T: network “socio-digital”formation – service bundling Hans Akkermans Dagstuhl 26 July 2010 3 Hans Akkermans Dagstuhl 26 July 2010 4 _ I_semantics: g g W4RA: knowledge sharing for service semantics regreening in Africa Content: services as real-world socio-economic entities, See www.webfoundation.org value-based, with grounding in WS* etc standards Web-mobile-voice service centre /portal Structure: suited to computational paradigm – Lego-block modularity for automated service bundling over the Web Sub-Saharan West Africa [Burkina Mali Ghana] M bil and voice-based access f rural communities Mobile d i b d for l iti Also voice content (e.g. radio fragments) A i lt l t h i d innovations Agricultural techniques and i ti Civil society Rural social networking Note: derives from marketing theories PhD work @ VUA by - but need further specification to make Hans Akkermans them July 2010 Sybren De Kinderen Dagstuhl 26 computationally adequate 5 Hans Akkermans Dagstuhl 26 July 2010 6 C_pragmatics: _p g e-Care for Dementia Patients d C P ti t and Carers interactive customer dialogue Note: dealing with consequences is key q y to reasoning about needs – service bundle matching Hans Akkermans Dagstuhl 26 July 2010 7 Hans Akkermans Dagstuhl 26 July 2010 8 T_network: g Smart Grids and integration automated eService Bundling of sustainable energy Real-time imbalance in Note: (PCM)2 demand-supply match of problem solving p g power grid is very costly method (and critical for security of supply) E.g. imbalance reduction, demand response, smart e-services houses as e services Optimal global situation by y fully decentralized control via negotiating local devices Internet as the model for the Field tests: Automatic gy sustainable Energy Network imbalance reduction > 40% i b l d ti of the Future Commercialization underway Cf. www.powermatcher.org Hans Akkermans Dagstuhl 26 July 2010 9 Hans Akkermans Dagstuhl 26 July 2010 10 What we need: toward Scientific Method self-organizing e-services I: service semantics (conceptual foundation, self- Interdisciplinary research: cross-domain desc b g services, a ue based, sta da ds) describing se ces, value-based, standards) integrated, p act ca y relevant teg ated, practically e e a t C: service pragmatics (interactive customer Typical CS technological approach inadequate dialogue, dialogue from need to supply-side service) Social science empiricist approach also T: capture social logics – socio-digital network Artefact and design: research and methodology (e-ecosystem, self-configuration) formation (e ecosystem self configuration) Herbert Simon’s answers are far from good enough Hans Akkermans Dagstuhl 26 July 2010 11 Hans Akkermans Dagstuhl 26 July 2010 12
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