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					               Welcome to


HDFC Standard Life Insurance
           Company Limited
The Company
                History of The Joint Venture
•   Discussions commenced - January 1995
•   Joint venture agreement signed - October 1995
•   Joint venture agreement renewed - October 1998
•   Life Insurance project team established - January 2000
    (Mumbai)‫‏‬
• Company officially incorporated - 14th August 2000
• First private sector Life Insurance company to be granted a
  certificate of registration - 23 October 2000
• Shareholding -        HDFC                  81.4
  %                                    Standard Life
       18.6 %
June 17, 2011
                                 Vision Statement

“The   most successful and admired life insurance
   company, which means that we are the most
trusted company, the easiest to deal with, offer the
best value for money, and set the standards in the
 industry. In short, “The most obvious choice for
                       all”.
                                  Our Mission
• We aim to be the top new life insurance company in the
  market.
• This does not just mean being the largest or the most
  productive company in the market, rather it is a
  combination of several things like-
                 Customer service of the highest order
                 Value for money for customers
                 Professionalism in carrying out business
                 Innovative products to cater to different needs of
                  different customers
                 Use of technology to improve service standards
                 Increasing market share
June 17, 2011
       Values that will be observed while we work with
       HDFCSL:


   Integrity
   Innovation
   Customer Centric
   People Care
   Team Work - One for all & all for one
   Joy & Simplicity

June 17, 2011
Housing Development Finance
    Corporation Limited
                    Corporate Strengths

 • Strong Brand
 • Customer base of over 2 million
 • Stable and experienced management
 •   High service standards
 •   High quality loan portfolio
 •   Provision for contingencies
 •   Constant technological upgradation of systems
 •   One of the best capital adequacy ratio


June 17, 2011
        Integrated Financial Services




                                         SECURITISATION



                 Future Activities



DISTRIBUTION                            HDFC CHUBB
                                     GENERAL INSURANCE
                                          CO. LTD.
                           Awards & Accolades
   India’s best managed company by Asiamoney magazine - 1995 and 1996
   Most competitive Indian company by Euromoney - 1997
   One of the 5 best Indian Boards by Business Today -1997
   Best presented accounts 1994-95 and 1996-97 (3rd place) - in the SAARC region by the South Asian
    Federation of Accounts in the financial sector category
   Rated as one of the best companies in India for strategy & management and investor relations by
    Asiamoney - 1998
   Excellence in service industry by the Indian Institute of Marketing Management & Top Management
    Club (Pune) -1998
   Shield for the best presented accounts for banks and financial institutions - over 11 times (8 years in a
    row)‫‏‬
   1999 IMC Ramakrishna Bajaj National Quality Award in the service category
   CII-EXIM Bank Comendation Certificate for commitment to Total Quality Management - 2000
   Asiamoney declared HDFC as the second best managed company in India - 2001
   Euromoney identified HDFC as one of Asia’s top 10 best managed companies in the finance sector -
    2001
   Rated as the Best Non-Banking Financial Company in Asia by Institutional Investor Research Group -
    2002
      June 17, 2011
The Standard Life Insurance
   Assurance Company
                          Background

• Founded in 1825
• Mutual Life Insurance Company since 1925
• Largest mutual life insurance company in Europe
• Assets under management over Rs 5,81,000 crores (£ 83.2
  bn)‫‏‬




 June 17, 2011
Head Office - Edinburgh, Scotland (UK)‫‏‬
Presence
United Kingdom:         31 branches
Canada                         11      "
Ireland                 7        "
Germany                  1       "
Austria                  1 sales office
Spain                   31 branches
Hong Kong                1 representative office
China                    2 representative office

June 17, 2011
                    Financial Strength


• Total assets under management : Rs. 5,81,000 Crores

• New premium income 2001 :Rs. 58,000 Crores


• AA2 rated by Standard & Poor’s and Moody’s




June 17, 2011
         Unrivaled Reputation For Quality
      Year      Award
  •   2002      Company of the Year
  •   2001      Best Personal Pension Provider
  •   2000      Company of the Year
  •   1999      Company of the Decade
  •   1996-99   Company of the year
  •   1995      4 star service award
  •   1992-94   Overall best company
  •   1991      3 star service award
  •   1990      Best mortgage services

June 17, 2011
        Experience In The Indian Market


     • First market entry - 1847

     • Innovative products & processes

     • Last claim settled in 1997




June 17, 2011
                                          Launched on 1st January 1998
                                         Savings balances of £ 4.4 billion
                                         Mortgage lending above £ 6 billion




UK’s leading private medical insurers since 1988                     Assets under management £ 76 billion
 Fourth in the private medical insurers market                        5 million retail and institutional clients
    Best Individual PMI provider for the year                Global coverage of investment instruments and markets


June 17, 2011
                       What is Insurance ?
• It is a system by which the losses suffered by a few are spread
  over many, exposed to similar risks.

• Insurance is a protection against financial loss arising on the
  happening of an unexpected event.

• It is essential that :
   – The calamity is either natural or unexpected
   – The insured person does not gain out of this arrangement


  June 17, 2011
                     Life Insurance


• Gamut                  • Scope
  – Individual             – Pure - Term Insurance
  – Group                  – Savings – Endowment,
  – Salary Savings           Money Back Policies
                           – Investment - Single
                             Premium Policies
                           – Income / Pension -
                             Annuities
                           – Market / Unit Linked
 June 17, 2011
                   Benefits of Insurance

 Safeguards oneself and one's family for future
  requirements.
 Peace of mind-in case of financial loss.
 Encourage saving.
 Tax rebate.
 Protection from the claim made by creditors.
 Security against personal loan, housing loan or other types
  of loan.
 Provide a protection cover to industries, agriculture,
  women and child.

June 17, 2011
                 Life Insurance Milestones
• 1818 - Oriental Insurance Company set up in Calcutta
• 1912 - The Indian Life Assurance Companies Act enacted - first
  statute
• 1928 - The Indian Insurance Companies Act enacted to
        enable the government to collect statistical information
  about both life and non-life insurance businesses.
• 1938 - Passing of the Insurance Act
• 1956 - Nationalisation of life insurance companies and
                        formation of LIC
• 1956-1999 - Monopoly of LIC for nearly 44 years
• 1999 - Privatisation initiated


June 17, 2011
                 Privatisation - Objectives
• Broad
  – Increased coverage of the population


• Specific
  – Customer has a wider choice & range of products
  – Service standards to customer


• Economic
  – Savings mobilisation

 June 17, 2011
                               Today

• 21 Life insurance business companies


• Multiple players, products


• Increased awareness


• Flexible products




  June 17, 2011
June 17, 2011   Prepared By : Arijit Sarkar & Shaji
                              Nair
                           Talking about potential ...


 Only ONE out of FIVE insurable population in India have
  insurance coverage
 In terms of insurance premium per capita and premium per
  GDP, India ranks as one of the lowest in the world.
 Life Insurance premium constitutes only 9% of domestic
  savings.
 By 2010, hundred million elderly look to planning for old
  age pension and annuities.
 More than 325 million labor forces have no social security.


June 17, 2011
  CAREER


HDFC SLIC
         Career Growth-HDFC LIFE
• ABHIMAAN
Financial Consultant to Sales Manager

Goal sheet 3lac

On completion of Goal sheet FC becomes
 eligible for assessment for Sales Manager

 June 17, 2011
         Career Growth -HDFCLIFE
• Sales Manager to Business Development
  Manager (BDM)‫‏‬

Goal Sheet 12 lac

• BDM to Assistant Sales Manager
  Goal Sheet 19 Lac (27 lac 150% of goal
  sheet)‫‏‬
 June 17, 2011
         Career Growth – HDFC LIFE
• ASM to Branch Manager

 Goal Sheet 27 lac

 Becomes eligible for assessment for Branch
 Manager



 June 17, 2011
         Career Growth-HDFC LIFE
• Branch Manager to Territory Manager

• Territory Manager to Regional Manager

• Regional Manager to Zonal Manager




 June 17, 2011
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June 17, 2011
    CHANNEL
  DEVELOPMENT

 Project Trainee /
Management Trainee
   Programme
The Process
• Channel Development to select Project / Management Trainees
  from Business schools or referred by SM’s

• CD team then to give basic training/handholding to the trainees
  on recruitment and give each trainee a weekly target

• The trainees will pitch an opportunity for a ‘Business Partner’

     – The TG
        • Age – 30+, men / women, at least 12th pass, salaried,
          self employed, housewives, professionals

     – The Pitch
        • Work for just 5 hours a week and earn more than
          Rs. 20,000/- per month
        • Zero Investment
        • World Class Training
        • Part time / full time option
June 17, 2011
The Approach
• Trainees to first leverage their natural market –
  immediate contacts: friends/relatives/neighbors

     – Each trainee to list down names of at least 50 people or
       more, who they can approach directly

     – Each trainee to service their respective list

     – CD team to support the Project trainees by giving them leads
       so generated from on ground contact program activities.

     CD Team to also support them with Sales tools such as presentation,
       Audio visual etc made for different TG to help them to achieve
        their target
June 17, 2011
 The Control
• SM/RM/ARMs to monitor daily progress of Trainees

    – Weekly status report to be submitted by SM to the CD team
    – Trainees to submit filled-up FC application forms

• FC application forms to be validated by SM/RM/ARMs

• Recruitment Log-in Day
   – Trainees to submit validated application forms every Friday
   – Candidate ids of FC’s to be captured



 June 17, 2011
            Incentives
Rules
• All Summer trainees will work for atleast 60 days
• All Summer Trainees to be Finalised by CD Team of all
  Summer Trainee recruited by CD or Sales team
• They will compulsory have to undergo one day training (To be
  conducted by CD Team in presence of the respective SM's)‫‏‬
• All Incentive to be paid only after proper documentation
  received of the FC so recruited and completed 50 hrs IRDA
  Training.
• Certification of Summer Trainees to be done by CD-Team
  only after the project period
• Summer trainees will not be paid any allowances.

  June 17, 2011
June 17, 2011   Prepared By : Arijit Sarkar & Shaji
                              Nair
June 17, 2011

				
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