Gresham's School by yaofenji

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									                                Pastoral Care




Gresham’s School aims to provide an environment which will safeguard and promote
the health, happiness and development of your child. The School Rules and Policies
   provide a framework for both Staff and Pupils which we expect all to follow, to
                  ensure the well-being of each and every pupil.
                                             CONTENTS



Gresham’s School Rules – Introduction               4

1.    Bullying                                      5
2.    Cyber-bullying                                6
3.    Drugs                                         6
4.    Alcohol                                       7
5.    Smoking                                       7
6.    Absence from lessons                          8
7.    Books and files                               8
8.    Buying and selling                            8
9.    Chapel                                        8
10.   Copying/plagiarism                            8
11.   Day pupils                                    8
12.   Eating and Drinking                            9
13.   Electrical items                              9
14.   Gambling                                      9
15.   Headphones                                    9
16.   Home weekends                                 9
17.   Laser pointers                                9
18.   Lawns and fields                              9
19.   Medicines                                     9
20.   Mobile phones and the Internet                10
21.   Out of Bounds                                 10
22.   Parties during the School week                10
23.   PDA and inappropriate sexual conduct          11
24.   Cromer Road Bridge                            11
25.   Town Leave                                    11
26.   Transport                                     12
27.   U6th Pub Leave times                          12

Dress Regulations                                   13

School Sanctions                                    17

School Policies and Procedures

1.    Anti-Bullying Policy                          19
2.    Drugs                                         21
3.    Absence of a Child without authority          25
4.    Appropriate Physical contact and the
      use of force to restrain pupils               26
5.    Data Protection and records                   26
6.    Eating Disorders                              27
7.    Fire                                          28
8.    Health and Safety                             28
9.    Health care                                   28
10.   ICT Safety and Cyber bullying                 29
11.   Medical Confidentiality                       30
12.   Safeguarding Children                         30
13.   Sex Education Policy                          31
14.   Taking Photographs of Children                31


Worries and Complaints                              33




                                                2
                                     Gresham’s School Rules

The rules which follow are governed by the principles of common sense and concern for others. We
take for granted that Christian standards, the law of the land, good manners, consideration for others
and their property and for the good name of the School will be of prime concern to everyone at
Gresham‟s.

There is a clearly laid down system of punishment, though punishment does not play a great part in the
system of education in the School. Good conduct and politeness are expected of all. There are also
rulings created from time to time within the School, and indeed House rules, which are not covered
here. We are proud of the standards we attain and of the good relationship which results from this
code of discipline.


MISCONDUCT

The main categories of misconduct, which may result in pupils being excluded from the School include:

       supply/possession/use of alcohol or tobacco, or certain            drugs   or   solvents,   or   their
        paraphernalia, or substances intended to resemble them;

       theft, blackmail, physical violence, intimidation, racism or bullying;

       misconduct of a sexual nature, including the supply or possession of pornography;

       possession or unauthorised use of firearms or other weapons;

       vandalism, including computer hacking;

       persistent disregard of the School Rules, aims or ethos;

       other serious misbehaviour, either on or off the premises, which may bring the School into
        disrepute; and

       failure to behave reasonably in academic matters.


Further explanation of some of the conduct rules is necessary, and details are given below.


1. BULLYING

It is our wish at Gresham‟s to develop the full potential of each and every pupil. For this to be possible
everyone has to be able to live in an environment where he or she can feel safe and happy. Clearly this
places a responsibility on every member of the community.

All forms of bullying are unacceptable and will not be tolerated. Not all bullying is deliberate or
intended to hurt. Some pupils may see their hurtful conduct as “teasing” or “for the good of” another
person. These forms of bullying are equally unacceptable but will be dealt with through advice rather
than punishment. If the bully does not respond appropriately, then punishment will follow.

A Definition of Bullying

Bullying is the victimisation of one person by another or others. It includes deliberately
hurtful or aggressive behaviour repeated over a period of time which is difficult for the
victim to defend him/herself against. The three main types of bullying are

       physical – hitting, kicking or taking/damaging belongings.

       verbal name calling, insulting, making offensive remarks. Name-calling is the most common
        direct form, because of individual characteristics, ethnic origin, nationality or colour; sexual
        orientation; or some form of disability.



                                                     3
       indirect – spreading nasty stories about someone, exclusion from social groups, bullying by
        electronic media such as mobile phones, email, chat rooms, instant messaging, blogs, social
        networking sites,etc.


Disciplinary Actions

One or more of these actions will be taken as appropriate to the case:

1.      The bullies will be warned officially to stop offending.
2.      The bullies‟ parents/guardians will be informed.
3.      The bullies may be House-gated or denied Town Leave for a period.
4.      If they do not stop bullying they will be suspended for a minor fixed period (one or two days).
5.      If they then carry on they will be recommended for suspension for a major fixed period.
6.      If they will not end such behaviour, or if it involves serious violence or other serious forms of
        bullying, they will face permanent exclusion (expulsion).


2. CYBERBULLYING

A definition: The use of information & communications technology (ICT), particularly mobile
phones and the internet, deliberately to upset someone else.

Cyber bullying is different to „ordinary‟ bullying, as it can have far greater impact because of a number
of factors including:

    Invasion of personal space;
    The anonymity (at least initially) of the bully;
    The ability to broadcast upsetting messages and images rapidly to a potentially huge audience and
     to continue to do so repeatedly over a long period of time; victims can find themselves assailed by
     or excluded from large numbers of people;
    Other pupils who would not normally take part in bullying behaviour may be drawn in as
     accessories, for example, when an image, circulated by a bully on a mobile phone, is circulated
     further by recipients to a wider circle.

Disciplinary Actions

One or more of these actions will be taken as appropriate to the case:

    The bullies will be warned officially to stop offending.
    The bullies‟ parents/guardians will be informed.
    The bullies may be House-gated or denied Town Leave for a period.
    If they do not stop bullying they will be suspended for a minor fixed period (one or two days).
    If they then carry on they will be recommended for suspension for a major fixed period.
    If they will not end such behaviour, they will face permanent exclusion (expulsion).
    Misconduct of this kind outside School will be subject to School discipline if the welfare of other
     pupils or the culture or reputation of the School are placed at risk.

3. DRUGS

Anyone dealing in illegal drugs will be permanently excluded. Anyone procuring illegal drugs, in
possession of illegal drugs, or using illegal drugs must expect to be permanently excluded. Illicit drugs,
which have no legal classification under illegal drugs, but which are dangerous and in some cases
unlawful, and for which there can be no possible justification for use or presence in School, will be
treated by the School in the same way as illegal drugs.


4. ALCOHOL

The drinking of alcohol is not allowed, except by over-18s under supervision in the Sixth Form Club, or
at 'The Feathers', at times authorised and approved by the Housemaster/Mistress and the Headmaster,
and in other contexts or on other occasions with prior permission of the Headmaster. The Headmaster
reserves the right to impose the following punishments in whatever order seems to him appropriate. In
other words, a severe breach of this rule could lead to 2(ii) or even 2 (iii) on the first occasion:

1.      Bringing alcohol into the School, or buying alcohol for the purpose of bringing it into the School,
        will normally incur:

           Suspension, or Headmaster's Study Gating and £25 fine.
                                                    4
           Permanent Exclusion:

2.      Being found in a public house or elsewhere, drinking or being under the influence of alcohol, will
        normally incur:

           Fine of £25, Study Gating and a letter to parents

           Suspension, or Headmaster's Study Gating and £30 fine.

           Permanent Exclusion.


5. SMOKING

Smoking is not allowed on proven grounds of being a danger to health. Punishments will be on a
graduated scale using both fines and periods of Study Gating. Smoking within or near School Buildings
will normally involve a movement of two points up the scale.

           Fine of £25 and a letter to parents.

           Fine of £30, House Gating and a letter to parents.

           Fine of £35, Study Gating and a letter to parents. Persistent and wilful breaking of the
            School's rules on smoking will result in Headmaster's Study Gating, Suspension or
            Permanent Exclusion.

Pupils found in the company of smokers can expect to be punished at 50% of the above scale. Matches
and lighters are not permitted


6. ABSENCE FROM LESSONS

If a pupil knows in advance that s/he will miss a lesson or lessons – for a dental appointment, or just
because of a School visit for instance, s/he is expected, as a matter of politeness, to excuse him/herself
to any teachers whose lessons will be missed.

If the absence is because of a music lesson pupils must use the music cards and give at least 24 hours
notice of the absence.

7. BOOKS AND FILES

All Third, Fourth and Fifth Formers must use a bag or case for carrying books. Under no circumstances
should books be left unprotected out of doors.

8. BUYING AND SELLING

No transaction involving buying or selling of goods over £10.00 in value, is permitted without reference
to Housemaster or Housemistress

9. CHAPEL

Those who for any reason fail to attend Chapel or Assembly should inform their Housemaster or
Housemistress on that day of the reasons for such failure. The Deputy Head will deal with persistent
offenders.

10. COPYING/PLAGIARISM

Copying the work of another person, or allowing them to hand in work written by another pupil as if it
were their own work, is a form of cheating, and will be treated as a serious offence. Plagiarism, using
Internet sites for example, will also result in serious punishment. If a pupil submits work that is not
his/her own for a public examination s/he risks disqualification. Pupils are each given a copy of the
School‟s Academic Honesty Policy, which gives further details.

11. DAY PUPILS

Day pupils who are too ill to attend School or are not fit for School activities must ask their parents to
inform their Housemaster or Housemistress before 8.10am.


                                                    5
The School's regulations apply to day pupils and boarders, as appropriate, throughout the term.

Day pupils should ask permission from their Housemaster/ Housemistress when visiting home during
normal working hours - they may NOT take friends with them.


12. EATING and DRINKING

All meals should be attended.
There should be no eating or drinking out of doors, or going to and from Town.
Chewing gum is not permitted.

13. ELECTRICAL ITEMS

Pupils are not allowed to have a kettle in their room.    Individual small refrigerators are not allowed
except to members of the Upper Sixth

14. GAMBLING

No form of gambling, either internal or external, is permitted.

15. HEADPHONES

These are not to be used out of doors, in Town or going to and from Town.

16. HOME WEEKENDS and WEEKENDS

Pupils who stay at School are subject to normal School rules. Pupils who are not going home, but are
planning to stay with friends, must have written permission from their parents or guardian, and a
written invitation from the host family. Boarders who usually leave the School at weekends are
expected to go home to their parents, unless the permissions stated above are obtained. During term
no pupils shall visit their parents' home unless at least one parent (or one adult of whom the School
has had notice and about whom there is written agreement) is present. As the School has a duty of
care for Boarders, boarding pupils may only stay with adults acceptable to both parents and the School.


17. LASER POINTERS ARE NOT PERMITTED AT SCHOOL

18. LAWNS AND FIELDS

No pupils except School Prefects may walk on the lawns, although individual Houses have their own
traditionally permitted areas. During the winter months, when grounds are wet, access to the Cricket
Field may be restricted. Bicycles should not be ridden or taken onto the Games Fields.


19. MEDICINES

A pupil should never give any medicine prescribed for him/her to another pupil. Pupils should not share
any medicines with anyone else. If a pupil is ill he/she should report to Matron, and if necessary then
go to the School Health Centre


20. MOBILE PHONES AND THE INTERNET

Mobile phones must be kept in House grounds, except when travelling, and should not be used during
working hours, lessons, prep, etc, or after lights out. During prep and after lights out the member of
staff on duty in the house will remove boarders‟ phones and these will be returned the following
morning. Inappropriate use may lead to confiscation.

The use of mobile phones for malicious text messages, transmission of photographic images, video or
film clips or malicious use of other electronic media such as email, chatrooms, instant messaging,
websites, social networking sites, etc, are forms of bullying, and the School Rules concerning bullying
will apply. The transmission of photographic images by phone or any other means which invade
personal privacy and/or are intended to humiliate will also be regarded as bullying and will be
investigated. In the case of memory sticks, these will be viewed for identification purposes, and must
only be used to store school work. In extreme cases involving pornography the School Rules
concerning sexual misconduct, and/or where relevant, Child Protection legislation, will be applied.



                                                    6
21. OUT OF BOUNDS

Pupils must not leave their House after 10.30pm (School Prefects 11.00pm) or before 6.00am without
permission. If pupils are found to be out of their House between these times a suspension or
equivalent punishment is the likely outcome.

Laboratories and classrooms may not be used outside normal lesson time without permission.

The School woods are out of bounds after 6.30pm during the second half of the Michaelmas Term and
the Lent Term, and after 8.00pm in the first half of the Michaelmas Term and the Summer Term.

Pupils may only use the main road into Holt and not the roads along Woodfield Road and Grove Lane.

Other towns or villages, such as Sheringham, Cromer, Fakenham and Norwich, are out of bounds
unless with specific permission from the Housemaster or Housemistress.

The Preparatory School is out of bounds except with permission from the Housemaster or
Housemistress and Preparatory School Duty Staff.


22. PARTIES DURING THE SCHOOL WEEK

It is School policy to regard weekday evenings and prep as part of a busy working week and usually
pupils do not go out on such evenings. Parties involving boarders are never allowed during the week.
If a pupil has a birthday on a weekday, parents may seek agreement from the Housemaster or
Housemistress to take him/her out for a meal with them to celebrate. Of course, brothers or sisters at
the School may go too. If a pupil has no siblings at the School s/he may invite one friend to join them,
provided his/her parents and the Housemaster or Housemistress agree. Parties should, wherever
possible, be held during the holidays, over half term or a home weekend and not at other times.

23. PDA AND INAPPROPRIATE SEXUAL CONDUCT

Public demonstrations of affection are not allowed. Breaches of this rule cause embarrassment and will
be reported to Housemasters and Housemistresses, who will deal with them appropriately. In cases of
inappropriate sexual conduct please see the rules concerning misconduct above.

24. CROMER ROAD BRIDGE

No pupil, other than the Upper Sixth or those over 18, may cross the Cromer Road between Oakeley
House or Tallis and Woodlands or Big School except by using the Bridge. (Except members of the L6
who may cross between 8:15pm and 8.15am.)


25. TOWN LEAVE

Pupils may go into Holt only at the following times, unless specific permission is obtained from the
Housemaster or Housemistress. School uniform is to be worn.

       MONDAY & FRIDAY (3rd, 4th & 5th Forms)                          1.00pm – 2.15pm
                              (6th Forms)                              1.30pm – 2.15pm

       TUESDAY & THURSDAY (3rd, 4th & 5th Forms)                       4.00pm – 5.30pm
       (with a permission chit from House Staff)

       TUESDAY & THURSDAY (6th Forms)                                  4.00pm – 5.30pm
       (no permission required)

       SATURDAY                                                        3.30pm – 5.30pm
       Uniform not required on Saturdays between these times

       SUNDAY
       Uniform not required.


Only Sixth Formers are allowed in cafés on Monday and Friday.          All Boarders may visit cafés on
Saturday pm and Sunday.



26. TRANSPORT
                                                   7
Bicycles: Pupils using bicycles must observe the Highway Code. Bicycles must not be ridden
dangerously and must be maintained in a safe condition. Pupils must stop before going from the School
grounds onto any road. When used after dark bicycles must have front and rear lights. Cycle helmets
are recommended.

Cars: Central to the School’s rules about cars is concern for our pupils’ safety. When there are a large
number of cars on the campus the pressures upon pupils to give lifts to friends, contrary to the School
rules are considerable. On such a large and open site there are also security and insurance implications
concerning cars at School. These principles underlie the rules which follow.

No pupil may drive a car without his or her parent being present, except with written permission from
the Headmaster. No pupil may keep a car or motorcycle at School without the Headmaster's
permission. Cars are not covered by School insurance. It is the responsibility of the parents and
the driver to ensure that they have appropriate insurance for this use at School, and that
their vehicle is maintained in a roadworthy condition. No pupil may be driven by any person
under 25 (except a Member of Staff, or a brother or sister with appropriate permission). The
Headmaster will consider exceptions to this rule only if he has the written permission of the parents of
any pupil driven and the parents of the pupil driving. Day pupils in the Upper Sixth who have attained
the age of 18, and boarders in the Upper Sixth over the age of 18 and living over 60 miles from the
School may bring a car to School abiding by all the rules that apply to use of cars during term time.
There may be exceptional cases which the Headmaster will consider on an individual basis.

Driving lessons for pupils over 17 may be organised to take place in a pupil's free time, not at times
when there are school commitments and not in study periods

Hitchhiking: Hitchhiking is not allowed.

Public Transport: Public transport may only be used with special permission from Housemaster or
Housemistress


27. U6 PUB LEAVE TIMES

Friday             9.00pm - 10.30pm ) but not then
Saturday           8.30pm - 10.30pm ) to the 6th
Sunday              8.30pm - 10.30pm ) Form Club




                                                   8
                                         Dress Regulations


In most occupations which pupils will enter in later life, it will be important to present themselves well
in terms of dress and demeanour. School is an important training ground for later life, and for this
reason and because we are proud of our School, we expect pupils to wear school dress as it should be
worn.

At all times clothes must be clean, neat, tidy and in good repair. Below are the basic Dress Regulations
for the School:-


BOYS - Fifth Form and Below

Weekdays
   School blazer
   Charcoal grey worsted-type trousers
   Charcoal grey or black V-neck sweater (plain style)
   White shirt
   School tie or School-sanctioned tie
   School scarf only
   Polishable black leather shoes (NOT boots, NOT suede, NOT buckled)
   Charcoal grey or black socks

Sundays (for Chapel and for beginning of term services)
   Best blazer
   Best trousers
   Clean white shirt
   School tie
   Charcoal grey or black V neck sweater (Plain Style)
   Polishable black Shoes

GIRLS - Fifth Form and Below

Weekdays
   School tartan skirt
   Crew-necked medium weight sweaters in navy, (plain style).
   School shirt of sufficient length to be tucked into waistband of skirt.
   School scarf only
   Black shoes, medium heels (NOT boots. NOT suede, NOT mules)
   Navy tights.


Sundays (for Chapel and beginning of term services, and for Town Leave)
   School blazer
   Tartan skirt
   Navy sweater (when the weather is cold)
   School shirt of sufficient length to be tucked into waistband of skirt.
   Polishable black shoes medium heels (NOT boots. NOT suede, NOT mules)
   Navy tights.


BOYS AND GIRLS - Fifth Form and Below

A smart top coat or overcoat, (or anorak for boys) in black, or navy, long enough to cover jackets or
blazers worn underneath, should be worn. The decision as to the acceptability of top coats shall rest
with the Housemaster/mistress of the pupil. If there is disagreement the final decision shall rest with
the Deputy Head.

HEADGEAR

NO hats or headgear to be worn with School Uniform




                                                     9
JEWELLERY

Both boys and girls may wear one plain ring on the hand. Girls may wear one set of studs in the lobes
of their ears. No necklaces (except a cross), bracelets or friendship bangles are allowed.

GENERAL APPEARANCE

No nose or other studs are permitted.
No make-up is allowed.
Boys‟ hair should be off the face and collar, with ears showing. Girls‟ hair must be off the face. If longer
than shoulder length it must be tied back neatly with a black clip or band.
Hair for boys and girls should be a NATURAL colour.


SIXTH FORM BOYS

       A sober-coloured classic tailored suit
    
       Black or brown polishable shoes, charcoal grey or black socks

       White shirt with collar

       V-neck or lightweight polo neck sweater, long sleeved, of sufficient length to cover shirt, plain
        colour

       School or Sixth Form scarf




Sundays and Special Occasions
   Traditional suit of own choice
   White shirt and School tie

Jewellery
   One plain ring may be worn on the hand

Headgear
   NO hats or headgear are to be worn with School Uniform.

GENERAL APPEARANCE

No nose studs are permitted.
Boys‟ hair should be off the face and collar, with ears showing. Hair should be a NATURAL colour.

SIXTH FORM GIRLS

       A sober classic tailored suit in black, charcoal grey or navy. Jacket length must be below hip
        level to cover any shirt/blouse/sweater worn, and can be worn with either skirt or trousers.
        Skirts should allow for easy movement and be cut to sit at waist level and of a length that
        touches the knee to mid calf. Trousers, also cut to sit at waist, should be of a classic tailored fit
        and of an appropriate length for school footwear. (Stretch fabrics, linen or denim are not
        suitable and the suit should be of a generous cut).

       Polishable black, brown or navy medium heeled shoes (not suede, not boots, not mules).

       Dark coloured tights.

       White shirt (with collar to be worn tucked into waistbands of skirt or trousers)

       Or a tailored white blouse which may be worn outside the waistband.

       Plain finish V-neck sweater (any colour) may be worn

       School or Sixth Form scarf




                                                    10
Sundays and Special Occasions
   Formal skirt suit. Skirt lengths as for weekdays.

   Other smart outfits for expeditions and/or social functions.

GENERAL APPEARANCE

Discreet make-up and jewellery are allowed. Earrings longer than 1.5cm are not considered discreet.
No nose or other studs are permitted.

Girls‟ hair must be off the face. If longer than shoulder length it must be tied back neatly with a black
clip or band. Hair should be a NATURAL colour.

Headgear
NO hats or headgear to be worn with School Uniform.

ALL SIXTH FORM BOYS AND GIRLS - TOP COATS
A smart top coat or overcoat long enough to cover jackets or blazers worn underneath, in plain black or
navy may be worn. The decision as to the acceptability of top coats shall rest with the pupil‟s
Housemaster/Housemistress. If there is disagreement the final decision will rest with the Deputy Head.

IN ADDITION FOR BOY PREFECTS
House Prefects may wear a coloured shirt of own choice (well cut and of plain colour)
School Prefects may wear patterned shirts, V-neck patterned sweaters (but NO cardigans) or a
tasteful waistcoat.
Suede shoes are permitted.

IN ADDITION FOR GIRL PREFECTS
House Prefects may wear a plain coloured shirt with collar.
School Prefects may wear a patterned shirt, a patterned V-neck, lightweight polo neck sweater or
tasteful waistcoat.

CASUAL DRESS AND WEEKEND RULES

Tuesdays and Thursdays
Pupils may change into casual clothes at 4.00 pm (and not before).
No headgear may be worn in the Dining Hall. All pupils must wear shoes, sandals or trainers in the
Dining Hall.
If a pupil is attending any official School function e.g. the Theatre, full School uniform must be worn.




                                                   11
                                        School Sanctions

Permanent Exclusion See Exclusion Policy (Available to parents and pupils on our website and on
request)

Suspension See Exclusion Policy as above.

Headmaster's Study Gating:

This punishment restricts a pupil to his or her study, usually for up to a week, and the weighting of the
punishment is the same as suspension in seriousness. Pupils will not normally represent the School
during this time.

Study Gating:

Pupils are confined to their studies unless they are in class, taking meals, attending official School
activities or are required for Games, CCF, NCA, Hobbies or other approved activities. They may be
barred from representing the School in any activity during the period of their Gating.

Full School Gating:

Pupils may not leave the School grounds at any time, nor may they leave their Houses after 6.30pm.
They are required to obtain Staff signatures as detailed on the Gating Form.

House Gating:

Pupils are confined to their Houses or traditionally designated areas unless they are in class, taking
meals or attending official School activities.

School Gating:
Pupils are confined to the School grounds.

Extra Period:

Two periods of 50 minutes are set aside for disciplinary and academic matters, on Monday and Friday
from 1.30pm to 2.20pm. Written work only will be set and 4 sides of RLP is the minimum. Members of
staff supervise E.P.


Deputy Head’s Detention:

This will be given where Extra Period has been missed without good reason, or as part of a further
sanction. It operates on Saturday evenings between 6.00pm and 7.30pm. Where applicable, parents
will be informed beforehand.

Community Labour:

A number of hours of work for the school community may be given as a punishment or part of a
punishment for breaches of discipline. The system is monitored by the Deputy Head and a written
record kept by him.

Red Line Paper (RLP):

This is issued by House Staff and may be used for extra or returned written work and should usually be
used for work set for Extra Periods. Each sheet must be signed by the House Staff on issue, and again
on completion, BEFORE it is handed to the Member of Staff or Prefect concerned. 48 hours is normally
given for RLP to be completed.




                                                   12
                                School Policies and Procedures
                       (also available on the School website www.greshams.com)


1. ANTI-BULLYING POLICY


        Aims
       to create an open and secure environment for pupils
       to work together as a whole community, staff and pupils
       to promote an anti-bullying culture throughout the school.

        Objectives
        To be pro-active in the prevention of bullying through
       PSHE lessons
       Assemblies in Chapel
       The training of School Prefects
       The training of staff to better identify potential problems before or between lessons, in queues,
        in changing rooms etc. To watch for signs of distress in pupils – poor work, spurious illness,
        isolation, a desire to remain with adults.
       Peer group befriending
       Raising awareness through the pupil handbook of sources of help including from the School
        Counsellor and Independent Listeners
       Monitoring in tutor group sessions and discussions


   Procedure

        Cases of bullying or suspected bullying that are observed at any time or place in the
        School should be reported immediately to the relevant Housemasters/mistresses, and
        a written account made.

        If a case is reported to a member of staff a written record should be kept.

        The Housemasters/mistresses will discuss the matter and will report it to the Deputy Head, who
        will involve the Designated Senior member of Staff for Child Protection, if appropriate.

        The member of staff who reported the incident will be kept informed of progress. The School
        policy will then be followed.

        In cases of repeated incidents the parents of all pupils involved will be informed in writing by
        the Deputy Head or Headmaster.

        If bullying is suspected we talk to the suspected victim, the suspected bully/ies, and any
        witnesses. If any degree of bullying is identified the following action will be taken:
        All parties involved will make written statements and these will be kept by the Deputy Head.
        Help, support and counselling will be given as is appropriate to both the victims and the bullies.

   We   support the victims by
       Offering them an immediate opportunity to talk about the experience with someone they trust
       Informing the victims‟ parents/guardians
       Offering continuing support when they feel they need it
       Taking one or more of the disciplinary actions described below to prevent more bullying.

   We   also discipline, yet try to help the bullies
       By talking about what happened to discover why they became involved
       Informing the bullies‟ parents/guardians
       By continuing to work with the bullies in order to get rid of prejudiced attitudes as far as
        possible
       By taking disciplinary action to prevent more bullying.

The following information is given to pupils.
What can you do if you are being bullied?

       Remember that your silence is the bully‟s biggest weapon
       Tell yourself that you do not deserve to be bullied and that it is wrong
       Be proud of who you are – it is good to be individual
       Try not to show you are upset. A bully thrives on fear

                                                    13
       Stay with a group of friends/people. There is safety in numbers
       Be assertive. Shout NO! Walk confidently away. Go straight to a member of staff
       Fighting back may make things worse. If you decide to fight back, talk to a teacher or
        parent/guardian first
       Generally it is best to tell an adult you trust straight away. You will get immediate support
       Teachers will deal with bullies in a way that will aim to end the bullying and will be sensitive
        about not making things worse for you.

If you know someone is being bullied

       Take action! Watching and doing nothing makes you look as if you are on the side of the bully.
        It makes the victim feel more unhappy and alone.
       If you feel you cannot get involved tell an adult immediately. Teachers have ways of dealing
        with the bully without getting you into trouble.
       Do not be, or pretend to be, friends with a bully.

For Parents
      Look for unusual behaviour in your children. For example they may suddenly not want to attend
       school, feel ill regularly, or not complete work to their usual standard.
      Ask how your child‟s day has gone, who they have spent time with, what they did at lunchtime
       etc.
      If you feel your child may be a victim of bullying behaviour, inform the Housemaster/mistress
       immediately. Your complaint will be taken seriously and appropriate action will follow.
      It is important that you tell your child not to fight back. It can make matters worse!
      Tell your son or daughter that there is nothing wrong with him or her. It is not his/her fault that
       they are being bullied.
      Make sure your child is fully aware of the School policy concerning bullying, and that they will
       not be afraid to ask for help.


Disciplinary Actions

One or more of these actions will be taken as appropriate to the case:

    The bullies will be warned officially to stop offending
    The bullies‟ parents/guardians will be informed
    The bullies may be House-gated or denied Town Leave for a period
    If they do not stop bullying or if a single incident is sufficiently serious, they will be suspended for a
    minor fixed period (one or two days)
    If they then carry on, or if a single incident is sufficiently serious, they will be recommended for
    suspension for a major fixed period
    If they will not end such behaviour, or if it involves serious violence, they will face permanent
    exclusion (expulsion).


2. DRUGS POLICY

We believe that it is the school‟s responsibility to help reduce the harm from drugs and to play a role in
drug misuse and/or prevention. This policy emphasises the school‟s pastoral role and proactive
approach to drug education and its clear view on handling the problem of drug use in schools. This
policy is part of our commitment to and concern for the health and wellbeing of the whole school
community. Counselling is always available within school for anyone involved in experimenting with
drugs or worried on behalf of themselves or their friends. This policy should also be read in conjunction
with the school‟s PSHE policy, health
and safety and medicines policies, discipline/alcohol policy and discipline/smoking policy. If a pupil‟s
safety is considered to be under threat the Designated Person will evoke the Child Protection
procedures (see Appendix 3).

A definition of drugs
Drugs are substances that alter the mind or the body. This policy is concerned with legal drugs such as
alcohol, tobacco and solvents, over the counter and prescribed drugs such as tranquillisers and
painkillers, and illegal drugs such as ecstasy, LSD, cannabis, crack/cocaine and heroin, and other drugs
young people may use, such as „poppers‟.

Drug education and drug prevention
Objectives: The school provides drug education within the PSHE curriculum in the Third Form and for
older pupils through discussions and lectures from people such as the Police and reformed addicts. We
educate pupils to understand that the use of illegal drugs is or maybe a criminal offence; that it will
harm their health; that it may damage their opportunities and careers and will damage the society in

                                                     14
which they live. We aim to provide all pupils with up to date, accurate knowledge, and attitudes and
skills to be able to make informed decisions about drugs. Drug education also forms part of other
curriculum subjects.

We respond to pupils‟ questions and to opportunities to discuss issues concerning drugs as they arise.
We believe that a positive school ethos helps pupils to feel valued and part of the school community
and in so doing helps to foster positive self images which may help pupils cope better in situations
involving drug use.

Statement on the use of drugs in School
This policy applies at all times to the school premises, school visits, trips, fieldwork, school Tours, or
other occasions on which the school, as opposed to the parents, is responsible for pupils. It is
forbidden to buy, sell, possess, deal in and/or use the drugs covered by this policy in a
school context, with the exception of medicines for the sole use of particular individuals with the
agreement of Matrons and the Health Centre, and alcohol at times specifically sanctioned by the
Headmaster or his nominee under strict regulation. Any breaking of these rules will result in
punishment including permanent exclusion.

Confidentiality
The welfare of young people, in the general sense, will always be central to our policy and practice.
Information about a pupil in relation to drugs will be treated in the same way as other sensitive
information. The Headmaster will be informed and help sought, if appropriate and, where possible, in
discussion with the pupil involved. Confidentiality will be maintained beyond certain key people whom it
is necessary to involve which may include the Housemaster/mistress, Headmaster and Deputy Head.

Parental involvement
Parents will be informed of the drug education curriculum. Parents will be given a copy of this policy
when their child enters the school. Parents will be contacted if their child is found breaking the rules on
drugs.

Responding to drug related incidents
The Headmaster takes overall responsibility for the policy and its implementation and for liaison with
the Chairman of the Governors (or his nominee), parents and appropriate outside agencies, including
the Police. The policy is placed before the Governors annually for comment. The Deputy Head, Mr Nigel
Flower, is the Drug Education/Substance Coordinator (01263 714509).

Principles to be applied in situations involving illegal or illicit drugs
In all situations involving illegal or illicit drugs the following principles apply:
Any medical emergencies will be dealt with by contacting the School Health Centre. The staff there will
contact the doctor/ambulance as necessary. Guidelines are issued for staff.

The rules of the school clearly state that anyone found dealing in illegal or
illicit drugs will be excluded and anyone procuring illegal drugs, in the
possession of illegal or illicit drugs or using illegal drugs must expect to be
excluded.

If an exclusion is considered then the procedure for this is put into action by the Headmaster. The
school will consider each incident individually, and there will always be careful consideration before the
response is determined.

Parents will be informed of an incident as soon as possible and kept informed of
developments throughout any investigation.

Drug testing can be helpful in that negative results provide reassurance for all while positive results
alert both school and parents to an urgent problem which needs to be addressed.

Care will be taken to explain to a pupil that there is no presumption of guilt and that he/she is invited
to clear him/herself by undergoing a test.

Drug testing will be used when in the opinion of the senior member of staff
investigating an incident/set of circumstances it is likely that a pupil will have used
drugs. When the school wishes to search a pupil, his/her belongings and/or room,
such actions will always be taken with care and in accordance with the school‟s policy related to
searches.

A failure to submit to a drugs test in suspicious circumstances will legitimately lead to inferences being
drawn as to why a pupil refuses to submit to such a test.

Support agencies including the Police will be involved if appropriate.

                                                     15
All incidents are written down and the record kept in the Deputy Head‟s office, as far as possible, as
confidential items.

In all incidents involving drugs, referral for counselling during the investigation will be actively
considered.

Illegal or illicit drugs will always be stored/disposed of safely.

The Headmaster is obliged by Law to inform the Police in the event of an offence
involving illegal drugs at the school.

The Headmaster will take responsibility for liaison with the media, where required.


Compliance/Reference: Drugs, Guidance in Schools, DfES 2004

Website/Helpline References:

ADFAM
www.adfam.org.uk
Information to families of drug & alcohol users

Drug Concern 0845 1203745
Helpline for parents and carers concerned about their child‟s drug use.

FRANK
www.talktofrank.com

The National Drugs Awareness Campaign

Parentline Plus
www.parentlineplus.org.uk
Support & information to anyone parenting a child

Health Development Agency

www.lifebytes.gov.uk
Health Information for Young People

Pupil Line
www.pupilline.net
Information & advice for all issues affecting school pupils

Think About Drink
www.wrecked.co.uk
Informative site about alcohol aimed at young people

Addiction
www.addaction.org.uk
Information and advice on drug and alcohol addiction

Talking About Cannabis
www.talkingaboutcannabis.com
Support for families with cannabis Affected children


3. ABSENCE OF A CHILD WITHOUT AUTHORITY

Pupils are registered in the morning before school begins and again, in Houses, in the early afternoon.
Because there are regular roll calls, checks at mealtimes, games, bedtimes and on other occasions, it is
likely that a pupil absent without authority will soon be missed. Any absence will be reported to the
pupil's Housemaster or Housemistress, who will immediately inform the Deputy Head. The action taken
thereafter will depend on many things, including the time of day or night, the pupil's age, his or her
recent school or family history, the perceived degree of risk and other factors which an experienced
member of staff should be able to assess. At an appropriate point the child‟s parents or guardians will
be contacted.


4. APPROPRIATE PHYSICAL CONTACT AND THE USE OF FORCE TO RESTRAIN PUPILS
                                                      16
There are occasions in which physical contact with a pupil may be necessary – for example to
demonstrate techniques in sports or to correct technique in music. Members of staff are given the
following guidelines:

       Explain the intended action to the pupil
       Do not continue if the pupil seems reluctant or uncomfortable
       Try to ensure the door is open and if possible have another colleague present.

Touching may also be appropriate if a pupil is in distress and needs to be comforted, or if a member of
staff has to give first aid. Staff are all given guidance on appropriate touching in such circumstances.

The law allows anyone to defend him/herself against an attack provided they do not use more force
than is necessary. Where a pupil is at risk of immediate injury or about to injure someone else, any
member of staff (whether authorised or not) is entitled to intervene.

By law all teaching staff and other staff authorised by the Headmaster to have control or charge of
pupils may use such force or physical contact as is reasonable in the circumstances to prevent a pupil
from doing or continuing to do any of the following:

       Committing a criminal offence
       Injuring themselves or others
       Causing damage to property, including their own
       Engaging in any behaviour, whether in a classroom or elsewhere, which damages good order
        and discipline at School or among the pupils.

This applies on School premises, and away from the School, for example on a field trip or any other
authorised School activity. It only applies when no other form of control is available and where it is
necessary to intervene.

Staff will wherever practicable tell the pupils to stop, and what will happen if they do not. The member
of staff will try to keep communicating throughout the incident and will make it clear that the restraint
will stop as soon as it is no longer necessary. Staff will always avoid touching or holding a pupil in a
way that might be considered indecent.

The member of staff must inform the Deputy Head or Headmaster immediately following an incident
where force has been used, and will be asked to provide a written report as soon as possible
afterwards.


5. DATA PROTECTION AND RECORDS

The School processes a considerable amount of personal data about individuals. Such processing
consists in part of compiling and maintaining during their time at the School pupil records (which
obviously include details relating to parents and guardians), and maintaining some records of former
pupils after they have left. Information processed by the School will not be disclosed to third parties
other than with consent or as permitted by law. Certain sensitive information such as health records
and child protection records will not be transferred among various parties within the School other than
as permitted by law and as strictly necessary.

       Health Records are kept at the Health Centre.

       Medical Treatment Record Books are kept in the Boarding Houses.

       Pupils' Files and information relating to their academic progress are kept both in the
        Headmaster's Office and with the individual Housemasters or Housemistresses.

       Child Protection Records are kept in a secure room away from other records.

       The Extra Period Record Book is kept in the Common Room.

       Records of House Fire Drills are kept in Boarding Houses and in the Bursar's Office. Records of
        School Fire Drills are kept in the Administration Office and the Bursar notified.

       Academic Achievement Records for each pupil and Special Needs           Records/Reports are kept
        in the Director of Studies' Office.

       Registered, Prospective, and Past Pupils' Records are kept in the Registrar's Office.


                                                   17
         Teaching Staff Records are kept in the Headmaster's Office and Support Staff Records are kept
          in the Administration Office.


6. EATING DISORDERS

Gresham‟s has a clear School policy on eating disorders. Eating disorders happen in a very limited
number of cases, and are dealt with in the light of our experience and best practice. The policy follows
below. Any pupil who feels he or she has an eating disorder, or is aware of someone else with an
eating disorder, should report this to the Health Centre or a senior member of the school, such as a
Housemaster or Housemistress.


1.          When a problem is reported, various people need to know. This will include parents, School
          Child Protection Officer, Headmaster, School Counsellor, Housemistress/master, Health Centre
          staff.

2.        Any pupil who seeks help will need to understand that medical confidentiality will not be
          breached, but that there are obligations on the School to inform parents when their child is ill,
          and others when Child Protection issues occur. Personal details do not need to be involved.

3.        A core team of medical and house staff will co-ordinate to manage the problem. This will occur
          by formulating a personal care plan and ensuring that relevant people are aware of it. The care
          plan will be discussed with the relevant pupil, who needs to be informed of the school policy as
          well as his/her individual goals/targets. The team will meet regularly.

4.        The care plan will need to make note of:

          (a)    Current weight and height to establish Body Mass Index (which indicates severity of
                 anorexia). Frequency of weighing and by whom will be decided.
          (b)    Current pattern of food intake.
          (c)    Current pattern of exercise.
          (d)    Whether or not menstruation (if relevant) has ceased.

5.        Target weights in anorexia, or orderly eating patterns in bulimia need to be set with dates, and
          discussed with pupil and core team. Discuss how these will be achieved.

6.        A member of the team will be designated to communicate with parents (probably
          Housemaster/mistress).

7.        Referral for counselling will be strongly encouraged and may be made a condition of continued
          school attendance.      The following agencies may be involved: School Counsellor, Eating
          Disorders Association, and Adolescent Psychiatry Unit.

8.        Exercise restriction will be imposed until target weight gained (in anorexia). Games staff need
          to be informed.

9.        Management and Care Plan will be kept in pupils‟ confidential medical record.

10.       The School and medical team will not be able to manage some pupils‟ eating disorder. Some
          will be better managed at home or in a clinic situation. The decision to send home will be
          discussed by core team and communicated to Headmaster and School Child Protection Officer
          to decide.


7. FIRE

Fire practices are held every term in all boarding houses and certificates sent to the Bursar.

Fire practices during working hours are held periodically in all departments of the school, and the
Bursar informed.

There are regular fire practice drills, tests on alarms and appliances, and premises inspections. There is
an up-to-date Fire Regulations Certificate. Drills are carried out at various times of the day, and at
night. Records are kept of the date, time and duration of drills, and of all tests and inspections.


8. HEALTH AND SAFETY


                                                     18
The Bursar is the Health and Safety Officer of the School, and Chair of the Safety Committee. He issues
a booklet to all members of staff, and periodically updates this as appropriate. All accidents, whether to
staff or pupils, must be immediately reported to his office.


9. HEALTH CARE

All boarders are registered with the School Doctor. The School Doctor visits daily, Monday to Friday,
and at other times as required. All pupils receive a medical examination on entry to the School. For
treatment of minor ailments pupils initially see the House Matron or Duty Staff. If necessary the pupil
is then admitted to the School Health Centre. The facilities there are excellent, with consulting and
examination rooms, individual rooms and small wards. The Health Centre is supervised by a staff of 4
Registered General Nurses who work on a rota system, so that the unit is manned until 7.30pm after
which an RGN is on call. All medicines, both in the Houses and the Health Centre, are kept in locked
cupboards, and are dispensed only by the appropriate person on duty. If boarders return to school with
medicines prescribed or purchased for them their Matron should be informed of this. Matron will either
take care of the medicine and ensure that it is dispensed at the appropriate time, or, in the case of
older pupils and with the agreement of the Health Centre, medicines may be held by the pupil and self-
administered.


10. ICT SAFETY & CYBERBULLYING POLICY

At Gresham‟s we are committed to safeguarding the welfare of all pupils in all respects to the best of
our ability.
We actively invite the participation of parents to help us to do this (see below for details).
We regard pornography as degrading and exploitative. It can sometimes encourage or lead to abusive
behaviour, and if pupils are found to have been viewing pornography at School the matter will be
considered serious and dealt with according to the School‟s sanctions.
We do not condone the viewing of age-inappropriate films and DVDs and in public showing of videos
abide by the laws of the land.
We wish to involve the appropriate use of the Internet in learning

Objectives
To provide pupils with the available technological tools for learning within an environment that is as
safe as possible
To promote and disseminate actively and thoroughly the guidelines for safe use of the Internet
To involve pupils in protecting themselves by including safe use of the Internet in the PSHE programme
for the Third Form
To ensure that all pupils understand that any form of bullying concerned with internet or mobile phone
use will be regarded as serious and will be dealt with within the framework of the School‟s sanctions as
expressed in the Anti-Bullying Policy.

The School’s Responsibilities
     To ensure all pupils are aware of this policy and its contents
     To filter unsuitable material
     To monitor pupil use, including the amount of time spent on computers
     To test the system occasionally from a pupil‟s point of view
     To publish the School‟s Internet rules and display them prominently
     To ensure that pupils receive guidance through ICT and PSHE lessons about Internet safety
     To monitor the use of mobile phones and to enforce the School Rules concerning their use
     To deal with individual cases sensitively and appropriately


Pupils are given the following advice/guidelines
      Not to give out personal details e.g. address, telephone number, name or address of the School
       nor to send anything e.g. a picture without an adult‟s permission
      Tell an adult (parent/ Housemaster/Housemistress) if they come across information that makes
       them feel uncomfortable
      Never to meet an „online friend‟ without checking that parents/ Housemaster/Housemistress
       know and approve. If they approve, such a meeting will be in a public place with a responsible
       adult present
      Not to give out their Internet password to anyone except their parents

Pupils   are given the following rules/instructions
        That using the Internet to send pornographic material is likely to lead to suspension
        That dealing in such material is liable to lead to suspension
        That if a pupil sends unwanted material of an abusive nature to someone else via email or
         mobile phone that this will be regarded as bullying of a serious nature

                                                   19
We expect Parents
(Include website addresses and contact numbers)
       To support the school in its Internet safety policy
       To try to know your child‟s online friends as you know their actual friends
To ensure that computer use at home is not excessive


11. MEDICAL CONFIDENTIALITY

In accordance with the School Doctor‟s and nurses‟ professional obligations, medical information about
pupils, regardless of their age, will remain confidential. However, in providing medical and nursing care
for a pupil, it is recognised that on occasions the Doctor and nurse may liaise with the Head and other
academic staff, house staff and parents or guardians, and that information, ideally with the pupil‟s prior
consent, will be passed on as necessary. With all medical and nursing matters, the Doctor and nurse
will respect a pupil‟s confidence except on the very rare occasions when, having failed to persuade that
pupil, or his or her authorised representative, to give consent to divulgence, the Doctor or nurse
considers that it is in the pupil‟s better interests or necessary for the protection of the wider school
community, to breach confidence and pass information to a relevant person or body.


12. SAFEGUARDING CHILDREN

Because of day-to-day contact with children, schools are particularly well placed to observe outward
signs of abuse, changes in behaviour, or failure to develop.

Parents should be aware, therefore, that where a member of the School staff hears an allegation of
abuse or suspects that a child may have been abused, the School is required, as part of the local
Safeguarding Procedures, and in the interests of the child, to report that concern within 24 hours to the
local authority. The details of Safeguarding Children at Gresham's School are published on the website.


13. SEX EDUCATION POLICY

Aims:

    1. To provide pupils with a broad and balanced knowledge and appreciation of sex education.
    2. To enable them to identify, understand and analyse their own feelings in relation to their sexual
       health.
    3. To enable them to improve their own life by raising awareness and increasing their ability to
       make informed choices.

Objectives:

    1.   To clarify, form or change beliefs, values or opinions in relation to sexual health
    2.   Be aware of sexual health issues
    3.   Have an understanding of how to recognise and express emotions
    4.   Make choices about themselves leading to confidence and independence.


14. TAKING PHOTOGRAPHS OF CHILDREN

According to custom and practice in such Independent schools as Gresham‟s photographs of pupils may
be taken in certain circumstances. These include photographs of the whole School, House groups,
sports teams, theatre casts and snapshots of School activities. It has also been our custom and practice
to use images of pupils in prospectuses and more recently in promotional DVDs and on our website. If
any parent does not wish an image of their child to appear in publicity material, please will they make
sure their child knows this and contact the Headmaster, requesting an acknowledgement of their letter.

Where images of pupils are intended for the School‟s website, they will be vetted by the Designated
Senior Member of Staff for Child Protection. If a photograph is shown the pupil will not be identified by
name. If a pupil is named there will be no photograph.

Staff are told:

        to report to the Designated Person anyone seen taking an excessive number of images or
         taking images in an inappropriate setting.

        that they should seek permission from the Headmaster before taking photographs or video
         camera footage of any pupils at School or on a School trip.
                                                     20
       to seek permission from the Designated Person before displaying these photographs.

We will seek parental consent to use portrait style images of pupils, or if we use such images with
commercial sponsors. We will also seek express parental consent in circumstances where the School
might receive a payment or tangible benefit from using such an image.

Filming and photography by television or newspaper journalists will take place only with the consent of
the Headmaster and under appropriate supervision. When images are taken for publication by
television or newspaper journalists, children will only be named if there is a particular reason to do so
(for example, if they have won a prize) and home addresses will not be given out. If it is expected that
the press will be attending school events, this will be indicated in newsletters, bulletins or on publicity
materials.

Because of copyright matters, parents may be refused permission to take photographs or video film of
plays and concerts unless they are acting in a semi-official capacity at the request of the School and on
the basis that the pictures or tape will belong to the School. At other events we ask that visitors use
their cameras with consideration and courtesy, and confine their photography to the relevant event.

Visitors who bring a camera on to the School premises may be asked to register it at a table sited near
the entrance to the relevant event.

If visitors ask whether they can take photographs, they should be reminded that whist it is permissible
under the Data Protection Act 1998 to take photographs for personal use, publication of such images
may be unlawful.

Photographs as part of pupil records

All pupils are required to supply a passport-style photograph at the beginning of each academic year
which forms part of the pupil‟s personal record. These images are subject to the Data Protection Act
1998 and will therefore:

   Be stored securely;
   Not be used for any other purpose without the consent of the pupil or his or her parent(s);
   Not be shown, copied or given to any unauthorised person.

Using photographic material of any kind to bully, harass or intimidate others will not be tolerated and
will constitute a serious breach of discipline.




                                                    21
                                     Worries and Complaints


If parents have any concerns about their child‟s life at School they should contact an appropriate
member of staff as soon as possible.  If you then feel that an expression of concern has not been
handled properly please contact the Headmaster. If you are still dissatisfied you may contact the
Chairman of the Governors at Fishmongers‟ Hall or Ofsted on 08456 40 40 40.            If, in rare
circumstances, the concern becomes a formal complaint, parents should request a copy of the
Complaints Procedure from the Headmaster‟s PA.

The rest of this section explains what pupils can do if they feel worried about something and what they
may do if they wish to complain about how they are, or have been, treated. All new pupils are given a
copy of the following information. If they misplace it and think there is something they need to
complain about they can get another copy from their Housemaster/Mistress or from the Counsellor.
The following information is given to the pupils.

There are two things to remember -

a)      You may wish just to talk to someone OR
b)      You may wish to make a complaint

Either way, this leaflet will assist you to decide what to do.

What do I do if just want to talk to someone? Remember you have close friends who may be able to
help, or an older boy or girl to whom you may feel you can turn. Your Tutor, Housemaster/Mistress or
Matron is always ready to help, or any other member of staff you know and to whom you feel you can
comfortably talk. There may be times when you feel you can't talk to a member of staff - this is
perfectly all right and natural. Talk, telephone or write to any of the following:

                 Your parents
                 The School Doctor, Dr Roebuck(or any of the medical staff)
                 The Chaplain, Rev. B Roberts
                 The School Counsellor, Mrs L Betts
                 Child Line
                 Ofsted


What happens if I want to make a complaint about something?

Sometimes you may feel that you would like to complain about something that is worrying you. This
might be about how you are being treated. The first thing you should do is speak to any member of
staff you trust (eg, Housemaster/ Mistress, House Tutor). You can take a friend with you if you wish -
another pupil or a member of staff. It is particularly important to realise that if you are in trouble over
something, you can have somebody with you when you are talking with your Housemaster/Mistress,
the Deputy Head or Headmaster. If the matter can't easily be settled to your satisfaction then you can
make a formal complaint.

You do this by:

a)      Writing to, or telling, your Housemaster/Mistress or Headmaster that you wish to make a formal
        complaint.
b)      That complaint will be written in the Complaints Book which is held by the Deputy Head. Details
        of complaints in the Complaints Book will, as far as possible, be kept confidential.

c)      You will get a note from the Deputy Head within two school days of your making the complaint,
        saying that she has seen the complaint and that it is being attended to.

d)      You will then be asked to talk the matter through with either the Deputy Head or Headmaster.
        Again you can have somebody with you. Action will be taken within two more school days
        where reasonably possible. If after a reasonable time you have not had the matter satisfactorily
        resolved you may contact any of the people whose names are listed above, and whose
        telephone numbers appear at the end of this section.

YOU DO NOT HAVE TO INFORM STAFF OR ANYONE ELSE THAT YOU ARE COMPLAINING
ABOUT THEM.

e)      Whoever you contact will speak to you at the School - again you can have somebody with you -
        and will advise you about what course seems sensible. At that stage it will be up to you to
        make a decision acting upon the advice you have received.

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