WOOD FLOORING CARE, MAINTENANCE & WARRANTY 15 Years for Solid & Engineered Hardwoods Frequent sweeping or vacuuming (with soft attachments) to remove loose dirt and soil is generally all that is required. As added protection, use dirt-trapping walk-off mats at all exterior doors to help keep sand, dirt and grit outside. The finish on hardwood floors provides greater resistance to everyday household scratches. Remember to use floor protectors under the feet of your furniture. If you have casters on furniture, make sure they are barrel-type wheels. Always lift furniture when moving to a new location. If you have pets, remember to keep their nails trimmed. Wood is a natural product and will react to changes in its environment. The cure is to minimize humidity changes. A constant humidity of 50% with a temperature of 69-70F will lend stability to your floor. Direct sunlight can affect color so it’s a good idea to move area rugs and furniture periodically to allow for even color changes. Remember, hardwood is a natural product and develops a warm beautifully aged patina over the years when given proper care. Never clean or wet mop your hardwood floor with water. Do not use any wax or cleaner that must be mixed with water such as oil soap or paste wax products or other household cleaner that contains lemon oil, tung oil or ammonia, as this may damage your floor and result in a loss of warranty. Water can dull the finish and permanently damage the floor. To help eliminate fine particles of dirt and grit that act like sandpaper and will scratch any floor, vacuum or sweep daily. The vacuum head must be a felt or brush type. Be certain that the wheels of the vacuum are clean and do not damage the finish. DO NOT USE A VACUUM WITH A BEATER BAR HEAD. Remove spills promptly using a soft cloth and cleaning products recommended by your retailer. Place protective pads beneath furniture legs to reduce scratches and dents. Use a dolly and protective sheets of plywood when moving heavy objects, furniture or appliances. Some objects may be too heavy to move across a hardwood floor under any circumstances. LIMITED WEAR WARRANTY This warranty states that from the date of installation when used under normal residential traffic conditions and with proper care and maintenance, the finish of your hardwood floor will not wear- through for the period specified by the warranty period of the product purchased. This limited wear warranty applies only to the original purchaser and installation site and is not transferable. This limited warranty excludes indentations, scratches or damage caused by lack of proper maintenance, misuse, abrasives, insufficient protection on furniture, wet mopping, scratches or indentations caused by spike-heel shoes and pet nails, and any casualty event. Normal exposure to sunlight will bring about changes in shading of any hardwood floor as the floor ages. Area rugs should be moved occasionally because they block sunlight and may give the appearance of discoloring under the rug. This is not considered to be a product defect and is not covered by this warranty.
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