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					FEDERATION OF SMALL
    BUSINESSES

185000 members across the UK

 Over 25 000 members in the
         South West
   Profile by employment

• 91% of businesses employ 4 or less

• 7% of businesses employ 5 to 20

• Only 2% of businesses employ more than
  21
  Lifting the Barriers to survival
            and growth

• 3rd Survey 2000, 2002 and 2004

• Carried out by Strathclyde
  University

• 12.02% UK response

• 3224 SW responses
                 Barriers 3
Crime         ICT usage          Employment
Training      Business support   NMW


Finance including bank account switching
Impact of issues like legislation and the
environment
More data on the businesses themselves
including customers, competitive strengths and
weaknesses and future ambitions
County data
Rural vs Urban split
                  Age of Business
    0.00   5.00   10.00   15.00   20.00   25.00     30.00       35.00


                                          SW 2004   SW 2002   SW 2000
 31+



21-30



11-20



 6-10



  4-5



  0-3
            Business Age – UK Comparison

        0      5   10   15         20             25         30       35


 31+
                             SW 2004    UK 2004   SW 2000   UK 2000


21-30



11-20


 6-10


  4-5



  0-3
                   Age of Owner
           0   5   10   15   20    25         30      35


    65+



55 to 64



45 to 54



35 to 44



22 to 34
                                  SW 2004   UK 2004

Under 21
                               Where?
                      0   10   20   30   40         50        60   70




        your home

                                          SW 2004   UK 2004




partly home, partly
      external




external premises
                                      How?
                        0   10   20    30   40   50        60         70   80


               Other

                                                 SW 2004    UK 2004

           Franchise



 Management buy out



            Inherited



Bought going concern



 Started from scratch
                          Business Structure
                          0   5   10   15   20   25   30   35    40     45      50



          Sole Trader




          Partnership




      Limited Liability
        Partnership




    Limited Company




                                                            SW 2004   UK 2004
Franchised Operation
         Change in Business Structure
                         0   5   10   15   20    25     30      35    40      45     50



         Sole Trader




         Partnership




     Limited Liability
       Partnership




    Limited Company




Franchised Operation
                                            SW 2004   UK 2004   SW 2002    UK 2002
                Low Turnover vs UK
  Less than 25000 £25,001 to 50000 £50,001 to100000 £100,001 to £500,000Over £500,001

           10 15 20 25 30 35 40 45 50 55 60 65 70 75 80 85 90 95 100
     0% 5% % % % % % % % % % % % % % % % % % % %

  Scot
   SW
   NE
   EE
 Wales
   SE
   UK
  WM
   NW
London
   EM
  Y&H
    NI
                  Low Turnover vs UK
                   under 25k   25k to 50k   50k to 100k   100k to 500k   Over 500k

                                                                      100
          0% 5% 10%15%20%25%30%35%40%45%50%55%60%65%70%75%80%85%90%95% %



    UK




   Scot




    SW




Cornwall
                                Where now?
                            0    10   20   30   40         50   60


     To sell the business


     To remain about the
          same size                                  SW   UK

To hand on the business/
      succession


         To grow rapidly



  To expand moderately


To downsize/ consolidate
     the business


        To close it down
                                                       Means
                                           0       5   10   15   20   25     30    35     40   45

                 Improve Sales & Marketing
                       Seek to reduce costs
           Seek out new types of customers
        Invest in new equipment/ machinery
     Expansion in range of products/ services
                                Invest in IT
                               None ticked
       Increase expenditure on staff training
                     Move to new premises
        Greater collaboration with suppliers
        Seek out new geographical markets
        Open additional branches/ premises
              Reduce environmental impact
Focus on narrower range of products/ services
                         Increase Exporting
      Greater collaboration with competitors                               SouthWest UK
                    Increase R&D spending
                            Start Exporting
  Shift out of manufacturing and into services
Shift activities to lower cost overseas location
                                   Means
                          0   5   10   15   20   25   30    35      40     45


Reduce environmental
       impact


                                                           Urban   Rural
           Invest in IT




Increase R&D spending



     Invest in new
 equipment/machinery


     Open additional
   branches/premises



Move to new premises
                Profit vs Sales Volume
                     0   5   10   15      20       25       30        35       40



         Gone up




  Gone up slightly




  Stayed the same




Gone down slightly


                                  SW 2004 Profitability SW 2004 Sales Volume

      Gone down
                                  Changes in Finance
                              0    5   10   15   20   25   30   35   40   45   50     55     60

              Bank Overdraft

               Own Savings

                 Bank Loan

              Retained profit

             Credit card debt

             Supplier Credit

           Second Mortgage

                     Family

                    Pension

 Other business/ employment

                 Inheritance

                      Grant

                    Friends
                                                                               2002   2004
     Loan guarantee scheme

                   Factoring

             Venture Capital

                Redundancy

Public sector low interest loan
                             Business Skills
         Very Satisfied    Satisfied    Neutral    Dissatisfied   Very Dissatisfied   blank/missing

                      0%    10%        20%   30%      40%     50%     60%     70%      80%    90%     100%




 Management Skills




Marketing and Sales
       skills
           Satisfaction index
                                  2000   2002   2004

     Marketing and Sales skills                        Management Skills
60



50



40



30



20



10



0
                                  Business Skills
         Very Satisfied    Satisfied   Neutral    Dissatisfied   Very Dissatisfied   blank/missing

                          0%    10%    20%       30%    40%      50%   60%     70%    80%    90%     100%



     Access to Mkt Info



Access to new overseas
        markets


    Access to overseas
         markets


     Access to new UK
         markets



         No Customers



    Understanding New
       Technology
                           Satisfaction index
                                           2000      2002     2004

      Understanding                                         Access to   Access to new
           New                       Access to new          overseas      overseas      Access to Mkt
       Technology     No Customers    UK markets             markets       markets           Info
40

35

30

25

20

15

10

 5

 0

 -5

-10
 On Business Skills the FSB
          says:-

• Publicise what you are doing

• Relate the offer to Business Issues
• Modular, bitesized and timely
• Training Progression thru’ the life of a
business
           Dissatisfaction with skills of
                   Current staff
         None ticked


  Foreign languages


 Sales and marketing


   Customer service


Communication skills


    Managerial skills


      Technical skills


   Advanced IT skills


       Basic IT skills


           Numeracy


             Literacy



                         0   10   20   30    40        50   60   70   80
                                            SW    UK
                Recruitment Difficulties
                          Rural   SouthWest   Urban   UK

            0    5   10      15        20        25        30   35   40




Unskilled




  Skilled
                  Importance of qualifications in
                     employment decisions
               Attitude/ Character




                         Experience




Industry related skills courses




             University (Degrees)




    College (BTEC, HND, HNC)




       Vocational (NVQs, SVQs)



Traditional School (O-levels, A-
   levels, GCSEs, Standard,
             Higher etc)



                                      0   10   20          30         40       50        60        70        80   90   100
                                               Important    Neutral   Unimportant   Not Relevant   Not answered
          Training within last 12 mths
                 0   5   10   15   20   25   30   35   40   45




blank/missing




    Not at all




 Occasionally




    Regularly
                                       Industry type
                                   0      5   10   15        20   25

                         Other

             Personal Services

          Health & Social Work

                     Education
                                                        SW   UK
Public Administration & Defence

            Business Services

             Financial Services

  Transport & Communications

          Hotels & Restaurants

Retail, Wholesale & Motor Trade

                  Construction

               Energy & Water

                Manufacturing

            Mining & Quarrying

 Agriculture, Forestry & Fishing

                     Not ticked
                 Training by Industry type
                             0%    10%   20% 30%   40% 50%    60%   70% 80%     90% 100%

Retail, Wholesale & Motor Trade

            Business Services
                        Other
                 Construction
         Hotels & Restaurants
                Manufacturing

  Transport & Communications
            Financial Services
 Agriculture, Forestry & Fishing
          Health & Social Work
            Personal Services
                    Education
               Energy & Water
           Mining & Quarrying
Public Administration & Defence
                    Not ticked

                                     Regularly Occasionally Not at all blank/missing
     Training by Industry type - weighted
                                   0   1   2   3   4   5     6     7      8     9     10    11   12

Retail, Wholesale & Motor Trade

             Business Services

                          Other

                  Construction

          Hotels & Restaurants

                 Manufacturing

  Transport & Communications

             Financial Services

 Agriculture, Forestry & Fishing

          Health & Social Work

             Personal Services

                     Education                             Regularly   Occasionally Not at all

                Energy & Water

            Mining & Quarrying

Public Administration & Defence
                              Barriers to training
                                  0   10   20   30       40               50           60


                   None ticked



         No barriers to training
                                                     Rural    SouthWest   Urban   UK


Fear of losing staff once trained



                Lack of funding



 Lack of enthusiasm from staff



 Distance from place of training



                 Lost staff time


Courses offered not relevant to
      business needs


             Timing of courses



               Cost of courses
      On Education and
   Training the FSB says:-

• Publicise what you are doing

• Appreciation of wealth creation
• Demand led, meeting needs of local
business community
• Modular, bitesized and timely
• Accessible

				
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posted:8/31/2011
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