OVERVIEW OF EEO COMPLAINT PROCESS Occurrence 45 days Traditional Counselor Contact Alternative Counseling Dispute Resolution 30-90 days* (ADR) Resolved Notice of Right to File Formal Resolved 15 days Formal Complaint Claims Accepted All Claims Filed and/or Dismissed Dismissed 180-360 days** 180 days Accepted Claims Investigated, Report Issued 30 days 30 days 30 days EEOC Hearing and AJ Final Agency Decision Requested Alternative Dispute Decision Requested Resolution (ADR) 90 days 90 days 30 days Resolved Not Resolved 30 days 180 days No election made Findings and Conclusions 60 days Issued 60 days 40 days Final Agency Action/Decision 30 days 30 days Appeal to EEOC Informal Complaint Process 90 days 90 or 180 days *** * Maximum time for Counseling/ADR. **Maximum allowable investigation EEOC time where amendments filed or Federal District Court complaints consolidated. ***90 days to file civil action after DHHS/OPDIV receipt; 180 days to file civil action if no decision received.
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