This Job Description Sample sets forth an example of what should be included in a
proper job description. It is important to put a job description in writing, as it clarifies
what the company needs and sets out what is expected of the employee in a certain
position. The company uses the data as a basis for making improvements,
development of performance appraisals, promotion criteria, and training needs
assessment. This form can be used by the human resources department of any
Position Title: Service Consultant
FLSA Status: Non-Exempt
Department Name: Sales and Marketing
Supervisor’s Title: Director of Sales
PRIMARY PURPOSE AND FUNCTION
Achieve established sales goals by contacting pre-qualified technologists to fill job orders. Resolve customer
service issues with candidates as needed.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
Facilitate placements between hospitals and techs by working closely with Recruiting Consultants to
identify qualified, ready-to-place technologists and working directly with Sales Consultants to fill job
orders with competent technologists
Initiate frequent contact with techs on assignment to ensure job satisfaction and retention
Minimum of 15 hours per week making contacts and follow-up calls
Manage tech time cards and payroll for each account
Work with tech’s nearing end of assignment, to locate next assignment
Monitor and work with appropriate department to resolve problem situations concerning tech’s travel,
housing, auto, compliance issues, etc. as needed
Grow client base by a minimum of 20% per quarter
Develop safeguards to protect accounts from competitors and non-loyal techs
Monitor and report new industry trends, markets and modalities, etc
Report liability situations to appropriate departments in a timely manner
Practice integrity, reliability and honesty in all business transactions
Refrain from engaging in negative conversations about competitors
Project a positive company image at all times
Work with co-workers as a team to ensure success
Other duties as assigned
KNOWLEDGE AND SKILL
Ability to demonstrate strong customer service tendencies
Competent in MS Office products, and efficient in email and internet applications
Demonstrated problem solving and people skills
High accuracy in work, attention to detail
High School Diploma or equivalency required
Proven oral and written skills required
The ability to travel if requested
Sitting for long periods of time
Frequent alpha/numeric keyboarding
Oral communication over the phone and in person
Ability to view computer monitor
COMPANY POLICY/PROCEDURE COMPLIANCE
- Follow all company policies and procedures as well as all local, state, and federal laws concerning
employment to include, but not limited to: I-9 information, EEOC, Civil Rights, and ADA.
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- The company does not tolerate sexually or other unlawfully discriminatory actions, gestures,
harassment, or statements. Any of these behaviors are subject to personnel action up to and including
immediate termination and are to be reported to management immediately.
- Maintain confidentiality of company records and information at all times.
- Maintain a professional image.
I acknowledge the receipt of my job description and understand the responsibilities, duties, and requirements to
perform the position. In addition, my supervisor has provided me with answers to any questions I had
concerning the position.
I, as an employee, know that I am expected (and required) to perform the duties outlined in this job description.
Any refusal or willful violation to perform such duties may result in disciplinary action.
I expressly acknowledge that: (1) I have not been employed for any definite period of time; (2) my employment
is terminable at any time at the will of either the company or myself; and (3) no change in the “at will” nature of
my employment will be valid unless made in writing and signed by the President of the company.
I am also aware that this position will include any and all (various) duties assigned to ensure the proper
functioning of operations in the department/area. The omission of specific statements of duties does not
exclude them from the position if the work is similar, related, or is determined by the company to be a
reasonable assignment to the position.
Employee Name (Printed) Employee Signature Date
Supervisor Name/Title (Printed) Supervisor Signature Date
FOR COMPANY USE ONLY
Name Title Date Signature
Name Title Date Signature
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INFORMATION AND FORMS ARE PROVIDED "AS IS" WITHOUT ANY EXPRESS OR IMPLIED WARRANTY OF ANY KIND
INCLUDING WARRANTIES OF MERCHANTABILITY, NONINFRINGEMENT OF INTELLECTUAL PROPERTY, OR FITNESS
FOR ANY PARTICULAR PURPOSE. IN NO EVENT SHALL DOCSTOC, INC., OR ITS AGENTS, OFFICERS, ATTORNEYS,
ETC., BE LIABLE FOR ANY DAMAGES WHATSOEVER (INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF
PROFITS, BUSINESS INTERRUPTION, LOSS OF INFORMATION) ARISING OUT OF THE USE OF OR INABILITY TO USE
THE MATERIALS, EVEN IF DOCSTOC HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. They are for
guidance and should be modified by you or your attorney to meet your specific needs and the laws of your state or jurisdiction. Use at
your own risk. Docstoc® is NOT providing legal or any other kind of