Collaboration Beyond Boundaries
Patient Care, Education, Research
Map of the Texas Medical Center (TMC)
3 Texas Medical Center
The World’s Largest Medical Center
TMC Skyline Continues to Expand
6 Greater Houston Convention
And Visitors Bureau
Houston: An International Metropolis
8 M. D. Anderson Cancer Center
The Best Hope for Cancer Care
Comprehensive Care and State-of-the-Art Technology
Patients from Around the World
12 Memorial Hermann Hospital
Excellence in Specialized Care
Children’s Memorial® Hermann Hospital
16 Memorial Hermann | TIRR
A Legacy of Innovation, A Reputation for Changing Lives
Leading the Nation in Rehabilitation
Special Attention to International Patients
20 The Methodist Hospital
International Healthcare Management and Consulting
Partnering for the Future
24 St. Luke’s Episcopal Hospital
St. Luke’s International Patient Center
Texas Heart® Institute
NeuroScience Center at St. Luke’s
28 Texas Children’s Hospital
Embarks on Journey from Excellence to Eminence
Centers of Excellence
32 Houston Calendar of Annual Events
Texas Medical Center • Houston, Texas 1
Welcome to the #1 Medical Destination!
Just last year, the Texas Medical Center Texas Medical Center hospital listed in all 19 categories of adult
institutions averaged about 5.5 million care services and in all 10 pediatric categories.
patient visits with approximately 18,000
For more information about the latest discoveries, collaborations
international patients from around the
and events, please pick up a copy of our bi-weekly publication, the
Texas Medical Center News, available at each institution and online
Millions of people trust the Texas Medical at www.tmc.edu.
Center institutions for their high quality in
patient care, groundbreaking research and
recognized excellence in health and medical education.
The quality of care provided by and within the 48 member
institutions is unsurpassed. In fact, the 2009 best hospital survey Richard E. Wainerdi
by U.S. News and World Report noted that there is at least one | President, CEO and COO of the Texas Medical Center
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2 Texas Medical Center • Houston, Texas
The Texas Medical Center,
Houston’s Gift to the World
In the heart of Houston is the Texas Medical Center— • Patient care–TMC member institutions report approxi-
home to the largest concentration of medical facilities in the mately 5.5 million patient visits per year. This number
world. Altogether, 48 independent, not-for-profit hospitals, colleges, includes more than 18,000 patients from countries outside
universities, and other health-related organizations exist side by side the United States who come to the Texas Medical Center
on the TMC campus, sometimes competing with one another, often annually, seeking the gold-standard in medical care.
collaborating in a quest to develop and deliver the highest quality
• Education–More than 33,000 students are currently enrolled
patient care, medical research and health-professional education.
at TMC institutions where they are training to be future
Every day, 160,000 people enter the TMC campus to seek medi-
physicians, nurses, pharmacists, dentists, and other allied
cal care, teach, pursue a health care education or conduct research at
the TMC’s 13 hospitals, two medical schools, four nursing schools, a
dental school, public health school, two colleges of pharmacy, various • Research–With $1 billion in annual research expenditures,
health science programs and a magnet high school. Texas Medical Center institutions receive among the world’s
largest combined total grants and research dollars dedicated
The following statistics illustrate just how immense this “city of to finding answers to the most pressing health care problems
health” is: of the day.
Texas Medical Center • Houston, Texas 3
v Texas Medical Center v
Texas Medical Center Milestones
1936 The M. D. Anderson Foundation, 1996 Hermann Hospital’s Life Flight air ambulance program, the
funded from the estate of Monroe first of its kind in Texas, marks 20 years of service, flying over
Dunaway Anderson, is created for 50,000 rescue missions.
“the promotion of health, science,
education and advancement
1998 The world’s first born alive octuplets (the Chukwu octuplets),
are born at St. Luke’s Episcopal Hospital and transferred
and diffusion of knowledge and
immediately to Texas Children’s Hospital.
understanding among people.”
1999 International Center for Cell & Gene Therapy opens; a
1943 The M. D. Anderson Foundation collaboration between The Methodist Hospital, Texas
purchases 134.359 acres of land
Children’s Hospital and Baylor
located south and east of Hermann
College of Medicine.
Hospital for use as a medical center.
2000 A patient at The Methodist Hospital is
1945 The Texas Medical Center is chartered the first person in the U.S. to receive
under the laws of the State of Texas.
the Ventricular Assist Device implant
Ground breaking is held for the
developed by Dr. Michael E. DeBakey.
construction of Baylor University
College of Medicine in the Texas 2001 Texas Heart Institute at St. Luke’s
Medical Center. Named the Cullen Episcopal Hospital performs its
Building, it is the first facility in the 100,000th open heart operation.
Texas Medical Center. Memorial Hermann Cancer Center completes the 100th
1969 Texas Heart Institute performs the world’s first artificial heart implantation of radioactive seeds to treat prostate cancer,
implant in a human. a procedure known as Brach therapy. Reaching the 100th
milestone demonstrates expertise in this procedure.
1978 St. Luke’s Episcopal Hospital performs the first bridge-to-
heart transplant with left ventricular assist device (LVAD) 2004 Texas Heart Institute receives approval from the FDA for a
is performed. clinical trial of adult stem cell therapy for congestive heart
failure in the United States.
1992 Memorial Hermann physicians perform Houston’s first
combined kidney/liver transplant. 2006 The first patient is treated at The University of Texas
M. D. Anderson Cancer Center’s new Proton Therapy
1996 The August 12 issue of U.S. News and World Report states that Center, the largest and most advanced facility providing
many Texas Medical Center institutions—the University of
high-energy beam proton therapy that spares healthy
Texas M. D. Anderson Cancer Center, TIRR (The Institute for
tissue surrounding tumors.
Rehabilitation and Research), Texas Heart Institute, St. Luke’s
Episcopal Hospital, Texas Children’s Hospital, The Methodist
Hospital, and Hermann Hospital—were named among
“America’s Best Hospitals” in various specialties.
TMC International Visitors Lounge at Bush Intercontinental Airport
One of the services provided by Texas Medical Center and its Then, they are escorted to the TMC Hospitality Lounge, which offers
member institutions is that of the TMC Hospitality Lounge at Bush a comfortable place to relax after a long flight, help with getting
Intercontinental Airport. around the airport and assistance with finding transportation to
The lounge is located on the ground hotels or the TMC. Amenities at the center include a
floor of the international terminal E (outside staffed reception area, a lobby with a television
customs near Starbucks) and was designed and comfortable seating, Internet access, a
for international patients and visitors of Texas playroom for children, restrooms, refreshments
Medical Center member institutions. and brochures from participating TMC
As soon as the patient or visitor arrives, a institutions.
Special Service Representative will greet them at the gate and Next time you exit customs, stop by the lounge and
will accompany them through immigration and customs. make yourself comfortable.
4 Texas Medical Center • Houston, Texas
v Texas Medical Center v
Texas Medical Center Skyline
Continues to Expand
Already holding the title of America (AGC) Houston
of the world’s largest Chapter, the Texas Medical
medical center, the Texas Center is the largest consumer
Medical Center continues to of construction services in
expand and its skyline reflects the region.
the largest construction boom Much of the current and
of its more than 60-year history. future construction growth is
In 2007, Texas Medical Center projected on the emerging Texas
announced that construction Medical Center Mid and South
and infrastructure projects Campuses where the member
exceeding $7 billion would add institution landowners have
12.6 million gross square feet in done extensive master planning.
new buildings and 7.6 million These master planning efforts
gross square feet in parking by on approximately 300 acres have
the end of 2014, and raise its resulted in agreement on basic
total business-occupied space principles and architectural
from 28.3 million to 40 million. standards that will guide optimal
Two years later, land development. The projected
construction growth has been total build-out potential for this
steady with 9 new buildings area could exceed 28 million
completed, adding 2.2 million gross square feet. One medical
gross square feet. Four new building has been completed
stand-alone garages and park- on the Mid Campus since 2007.
ing within buildings added Two garages were also added
2.4 million gross square feet. including a new “Transit Center”
This brings the Texas Medical model, providing shuttle
Center’s current square foot- service to the Main Campus.
age to 31 million, excluding There are currently 5 buildings
parking. Compared to 2008 and 1 garage under construction
year-end national office statistics for major downtown business on the Mid and South Campuses.
districts, the Texas Medical Center now ranks as the 12th largest Another 36 construction projects involving 4.7 million gross
downtown business district, exceeding Los Angeles at 29 million square feet of non-parking buildings and expansions and 895,000
gross square feet. Texas Medical Center’s current projections call for gross square feet of demolitions are slated to begin before the
its square footage to increase to 41 million by the end of 2014, plac- end of 2012, to add a net of 3.8 million gross square feet by the
ing the Texas Medical Center as the 7th largest downtown business end of 2014. An additional 7 garages or garage expansions are
district, just under Philadelphia. The Texas Medical Center currently also planned. If history is any indication of the future, additional
has 140+ existing buildings (excluding parking facilities and all Rice projects will be added, raising the Texas Medical Center’s gross
University buildings except one research center), located on 1000+ square footage and downtown business district ranking to even
acres throughout six campuses. There is currently 8.9 million gross higher levels.
square feet under construction including 16 buildings, existing
building expansions and garages at a cost of $2.9 billion. According to For more information about the Texas Medical Center, visit
Jerry Nevlud, President and CEO of Associated General Contractors www.tmc.edu.
Texas Medical Center • Houston, Texas 5
Houston: An International Metropolis
With a population of more than five million people, Science, Houston Zoo, plus you get to choose between the Museum
Houston is the 4th largest city in the United States and the largest in of Fine Arts, Houston–OR–Children’s Museum of Houston and
Texas. The city has a thriving business community and is a major The Health Museum–OR–George Ranch Historical Park.
corporate center. With 29 Fortune 500 companies headquartered in Houston CityPass is the lowest priced CityPass at US$39 for adults
Houston, only New York has a higher concentration in the nation. and US$29 for children, 4-11.
Houston is also home to NASA, the Texas Medical Center and Houston is also home to the world’s largest rodeo, the
many renowned attractions which make the city an attractive stop Houston Livestock Show and Rodeo,™ held annually at Reliant
for both leisure and business travelers. Park (March 2-21, 2010). The massive event combines livestock
exhibitions, auctions and rodeo competitions plus some of the best
Houston: Affordable Texas style barbeque and western shops. Each night the Rodeo
Houston was ranked No. 6 by Hotwire.com, a U.S. based online ends with a live concert by a famous artist.
travel portal, as one of the most affordable cities in its Travel Value
Index of affordable U.S. vacation destinations. This ranking is based Houston: Couture
on airfare, hotel rates, car rental prices and entertainment offerings. For designer shopping, The Galleria is Houston’s premier
shopping destination with more than 375 fine stores and restau-
Houston: Fun rants, a full-size ice rink and two hotels. Minutes from The Galleria
Houston’s must-see attractions are Uptown Park, Houston’s European-style shopping center, and
are included in one ticket booklet, Highland Village, an upscale, outdoor center. If what you are
Houston CityPass, which allows looking for is name-brand shopping on a budget, go to Houston
visitors to enjoy the top attractions Premium Outlets® where you will find 120 designer and name-
for nearly half the price and also provides insider tips, maps and brand outlet stores and savings of 25 to 65 percent every day, or
coupons. Houston CityPass attractions include: Space Center visit Katy Mills, an indoor outlet mall featuring well-known brands
Houston, Downtown Aquarium, Houston Museum of Natural and more than 200 stores.
6 Texas Medical Center • Houston, Texas
v Houston: An International Metropolis v
Houston: Tax Free for International Travelers trend—with 25% of the City of Houston’s total electricity purchased
Get a refund of the sales tax for your purchases before leaving from wind energy. Initiatives include the city’s convention center,
Houston. There are two Tax Free offices conveniently located at powered 100% with green energy as well as recycling, energy and
Bush Intercontinental Airport, a location at the Best Buy store in water conservation programs in many hotels and attractions.
the Galleria area and a location in Katy Mills Outlet Mall. Some of
the requirements to participate include: your travel documentation, HOUSTON NEWS
airline boarding pass and original sales receipts. For more informa- The Children’s Museum of Houston recently inaugurated its
tion visit www.taxfreetexas.com. $35-million expansion with seven new permanent exhibits includ-
ing a hands-on, minds-on workshop called Invention Convention,
Houston: A World of Flavors the three-story exercise adventure PowerPlay and Kidtropolis, a
From fine dining in an elegant, richly appointed setting to traditional kid-sized city.
Tex-Mex or Barbeque with a casual flair, you will surely find a favor- The much-anticipated Lucky Strike Lanes, the nations’ first
ite among the more than 8,000 Houston restaurants (not including upscale bowling lounge, opened its Houston location in October
fast food). Houston offers an array of dining options as diverse as next door to the House of Blues in downtown’s Houston Pavilions.
its people. It would be virtually impossible to not find a restaurant Also joining the Pavilions is Pete’s Dueling Piano Bar which comes
somewhere in Houston offering your international cuisine of choice. alive onstage as piano players put their talent to the test, facing off
Nations represented include: Argentina, China, Colombia, Cuba, on a pair of baby grand pianos.
England, Greece, India, Ireland, Japan, Korea, Malaysia, Morocco, Texas’ oldest craft brewer, Saint Arnold Brewing Co., recently
Portugal, Salvador, Spain, Thailand and Vietnam. relocated to a nearly 100-year-old space near downtown, bringing
along beer-making equipment purchased from an old Bavarian
Houston: For FREE monastery. Guests are able to explore the new biergarten-inspired
Many of the museums in the Museum District offer free admission, venue, sample brew and view the tank farm.
including the Contemporary Arts Museum of Houston (CAMH) Just blocks from The Galleria, the new aloft hotel is adding fresh
and Menil Collection. For more than 50 years, the CAMH has exhibited energy to the shopping district. The urban-inspired and budget-
friendly concept, based on Starwood’s chic W Hotel model, blends
modern furniture and high-tech features with luxury amenities.
Hotel Sorella is creating a splash in the much-touted City-
Centre development, situated at the intersection of Beltway 8 and
cutting-edge contemporary art and brought top tier visual artists to
Houston. The Menil Collection was founded in 1986 and contains
approximately 15,000 paintings, sculptures, photos and books, includ-
ing works by Max Ernst, Pablo Picasso and Andy Warhol. More on
the Museum District at www.houstonmuseumdistrict.org. I-10 near the Energy Corridor. Sorella offers 244 contemporary
guest rooms, as well as 22 luxury penthouses available for lease.
Houston: Green Also settling into West Houston is the new Embassy Suites
Between Houston’s two largest business districts lies an urban nature slated to open in November 2009.
preserve, Memorial Park. From hike, bike and running trails to the
Houston Arboretum and Nature Center’s interactive exhibits, visitors Planning Your Trip
can truly immerse themselves in nature, in the center of the city. Visit us at www.VisitHoustonTexas.com where in addition to being
The U.S. Environmental Protection Agency’s Green Power Part- able to buy CityPass, you can also check out hotel packages and
nership hailed Houston as the No.1 municipal purchaser of green other discounts. Also, if you have any questions, AskVeronica.com
power in the nation and a crucial leader in the alternative energy answers dozens of inquiries from people around the globe each day.
Texas Medical Center • Houston, Texas 7
The Best Hope for Cancer Care
M. D. Anderson is one of the largest, most-respected nation’s original three comprehensive cancer centers and has
centers in the world devoted exclusively to cancer patient ranked as one of the top two hospitals in cancer care every year
care, research, education and prevention and has been since U.S. News & World Report began its annual “America’s Best
working to eliminate cancer for almost 70 years. It is one of the Hospitals” survey in 1990.
8 Texas Medical Center • Houston, Texas
v M. D. Anderson Cancer Center v
A Team of Cancer Experts Important scientific knowledge gained
M. D. Anderson physicians are frequently collectively from this work improves
recognized as among the best in the understanding of cancer and is rapidly
nation by surveys including Best Doctors transferred to the patient.
in America. Because M. D. Anderson The speed with which scientific
focuses exclusively on cancer, physicians breakthroughs are brought to the bedside,
at the center have seen cases of every known as translational research, is a
kind and treat more rare cancers in a hallmark of M. D. Anderson’s knowledge-
single day than most doctors see in a based care. Patients benefit from that
lifetime, resulting in patients receiving quest by receiving not only the best
expert care regardless of their diagnosis. treatments to minimize or eliminate their
M. D. Anderson is world-renowned cancer, but those treatments that also
for using and developing front-line offer the best chance at a high quality
diagnostic technology, letting physicians of life. New and innovative therapies
pinpoint each patient’s unique cancer generally are available at M. D. Anderson
and tailor therapy for the best possible several years before they become stan-
outcome. From evaluation and diagnosis dard in the community.
through treatment and follow-up care,
every patient at M. D. Anderson is Comprehensive Care and
attended by a team of specialists includ- State-of-the-Art Technology
ing a pathologist, radiologist, medical Most new patients who come to
oncologist, surgeon, radiation oncologist, nurse(s) and social M. D. Anderson are treated in one of 12 multidisciplinary care
worker. Together, they provide a carefully timed and monitored centers, which embody the team approach to cancer care that has
treatment regimen developed from their expert perspectives. As a become an M. D. Anderson trademark. The primary care center
result, patients benefit from a more complete evaluation, precise team may also refer patients to one of 12 specialty or treatment
diagnosis, personalized treatment planning, efficient treatment centers for consultation or treatment. Altogether patients receive
delivery and post-treatment management. This multidisciplinary the most comprehensive, personalized care possible, which
approach was pioneered at the institution and has helped establish includes treatment delivered with the latest technology available,
its reputation globally as the place to go for cancer treatment. ®
such as the Proton Therapy Center, BrainSUITE, Da Vinci® Robotic
Surgical System and Leksell Gamma Knife Perfexion.
Research and Innovation
M. D. Anderson’s history is filled with stories of physicians, scien- Proton Therapy Center
tists and others who observed a problem and worked to solve it. The Proton Therapy Center at M. D. Anderson, the only one of its
One of the center’s kind in Texas, allows
greatest strengths for the most aggres-
is the ability to sive radiation
translate today’s therapy possible,
most promising while keeping the
laboratory findings harm to healthy
into tomorrow’s tissue and side
new, more effective effects to a mini-
and minimally mum. Combined
invasive treatments. with M. D. Ander-
M. D. Anderson has son’s expertise and
pioneered countless pioneering research
medical advances in radiation therapy,
over the years and the Proton Therapy
is home to the larg- Center is the premier
est cancer clinical trial program in the United States, as well as destination for cancer patients seeking the best treatment provided
hundreds of basic, translational and population research projects. by the most experienced radiation oncologists.
Texas Medical Center • Houston, Texas 9
v M. D. Anderson Cancer Center v
BrainSUITE® stereotactic radiosurgery for certain brain cancer patients.
M. D. Anderson’s BrainSUITE® is the world’s first-of-its-kind Gamma Knife radiosurgery is a minor-invasive procedure that
and is the latest advancement in image-guided surgery. The can be performed with extreme precision using gamma radiation
system provides real-time views of the tumor site during neurosur- beams that can target particular brain tumors. The Perfexion
gery with intraoperative magnetic resonance imaging. This allows Gamma Knife is designed to treat multiple brain lesions. No other
for more precise treatment of complicated tumors in sensitive areas technology has the ability to treat multiple targets to the brain with
of the brain. The tools provided by BrainSUITE® maximize a neuro- the same precision and speed.
surgeon’s ability to significantly decrease undesirable side
effects after surgery and a patient’s need for second surgeries. Patients From Around the World
Da Vinci® Robotic Surgical System A diagnosis of cancer is frightening, even in the best of circum-
Minimally invasive surgery takes advantage of advances in stances. Those who make the difficult decision to seek medical
computer imaging and robotics to provide effective surgical care far from home face even more anxiety and uncertainty due to
cancer treatment with a much smaller impact on the patient. the strain of international travel, as well as cultural and language
M. D. Anderson uses the Da Vinci® robotic surgery system, differences. Breaking through these barriers, the compassionate
which has four robotic arms that perform the actual surgery, staff at M. D. Anderson’s International Center is dedicated to easing
though they still require direct input from the surgeon. Minimally the stress of this journey with personal support to answer ques-
invasive surgeries result in much smaller incisions and decreased tions, resolve fears and concerns, and help with adjusting to life
recovery time. in Houston.
The International Center, with two locations on campus,
Gamma Knife Perfexion serves as the gateway for patients from outside the United States
The Gamma Knife Perfexion, acquired by M. D. Anderson in 2009, and offers a wealth of programs that address the wide-ranging
represents the latest technological innovation for intra-cranial needs of international patients and families.
10 Texas Medical Center • Houston, Texas
v M. D. Anderson Cancer Center v
International Cancer Assessment Center worldwide. Partners benefit from M. D. Anderson’s skill and knowl-
To best meet the medical needs of international patients, edge as the leading cancer program in the world through access
M. D. Anderson’s International Cancer Assessment to leading-edge technologies, patient treatment
Center completes cancer staging evaluations protocols and the center’s unique multidisci-
for patients who come to the institution plinary approach to the delivery of patient
from other countries and refers them care, as well as educational and many
to the appropriate disease site center other opportunities.
for treatment. “Recognizing The three branches of the
that international patients face Center for Global Oncology
unique challenges, our goal provide the following services:
is to remove any and all
• Global Academic
barriers for these patients
so that we may provide the
promotes a high-quality
level of care for which
global network of premier
M. D. Anderson is best
known,” says Daniel Epner,
that share a mutual goal of
M.D., associate professor in the
eliminating cancer through
Department of General Oncol-
research, prevention, clinical
ogy, who cares for international
care and education.
patients in the center.
• Global Business Development–
Personal Attention offers expertise to help build a co-branded
Upon first contacting M. D. Anderson, extension. Services include promoting needed
international patients are assigned an individual care skill and expertise in cancer center management,
representative fluent in the patient’s own language who provides construction of facilities, clinical processes, technology
guidance on issues large and small, from securing an initial utilization, cancer center organization, market analysis and
appointment to suggesting personal items to financial reviews.
pack. When patients arrive, their representa-
• Global Clinical Programs–provides
tive helps them become familiar with the
technical and medical expertise for developing
campus, learn about M. D. Anderson’s unique
programs and navigate their new community.
M. D. Anderson oncology programs.
Interpreters are available 24 hours a is one of the largest, Working with partners around the world,
day to ensure that the exchange of medical
information between physicians and patients most-respected centers the Center for Global Oncology at M. D. Ander-
son can help improve the quality of cancer care
and their family members is clear and precise. in the world for patients with customized programs that
Additionally, M. D. Anderson has discounts address specific clinical and academic needs.
negotiated with airlines, hotels and ground devoted exclusively M. D. Anderson’s mission to eliminate cancer
transportation agencies for patients and their
to cancer patient care, in Texas, the nation and the world can only be
caregivers, as well as a full-service travel agency accomplished with teams working together.
on site to assist with any travel needs. research, education Together, we’re Making Cancer History.®
M. D. Anderson has long welcomed
international patients and their families,
and prevention. For more information about international
patient services, call 713-745-0450 or toll free
providing invaluable personal assistance 1-800-811-6167, or write to international@
and free services that allow patients to focus mdanderson.org
their energy on the most important thing:
ighting cancer. For more information about the Center for Global Oncology, visit
A Global Reach
The Center for Global Oncology was created to share the extraor- For more information about M. D. Anderson Cancer Center or to
dinary expertise of M. D. Anderson with health care providers refer a patient, visit www.mdanderson.org or call 1-877-MDA-6789.
Texas Medical Center • Houston, Texas 11
This is where you’ll find the best and brightest medicine University HealthSystem Consortium and the American Heart
has to offer, all committed to providing our patients with excep- Association.
tional clinical care.
For generations, Houston and its surrounding communities Mischer Neuroscience Institute
have trusted Memorial Hermann–Texas Medical Center (TMC) The Mischer Neuroscience Institute (MNI) brings together a
for exceptional patient care. We serve as the primary teaching team of nationally renowned clinicians, researchers and educators
hospital for The University of Texas Medical School at Houston, whose insights and research findings are transforming the field
ensuring that the care we provide is based on new knowledge of neuroscience. Patients come to the Institute from around the
at the frontiers of medicine. And, as the flagship hospital of the world for treatment of rare and common diseases of the brain and
Memorial Hermann Healthcare System, we’ve built a reputation for spinal cord.
service-line excellence in heart and vascular, cancer, neuroscience, The Mischer Neuroscience Institute was the first center
sports medicine and orthopedics, trauma, organ transplantation, in Texas and one of only a few institutions in the country to
bariatrics, urology and ear, nose and throat, just to name a few. fully integrate neurology and neurosurgery in complementary
Through revolutionary advances in medicine and surgery, programs offered through distinguished centers of excellence. Our
we’ve set new standards of care for the nation and have been recog- neurorehabilitation program completes the continuum of care with
nized as an industry leader by prestigious national organizations, comprehensive inpatient and outpatient services, state-of-the-art
including Thomson Healthcare, VHA, U.S. News & World Report, technology and innovative therapies and techniques.
12 Texas Medical Center • Houston, Texas
v Memorial Hermann v
More than 1,500 procedures are performed in our surgi- radiation therapy and the MammoSite® Radiation Therapy System,
cal neuroscience suites annually. Among them are innovative is only part of the equation at the Memorial Hermann Cancer
techniques that were once unimaginable: implantations of vagal Center. Our physicians are committed to research and innovation
nerve stimulators that allow patients with in the treatment and prevention of cancer,
epilepsy to lead productive lives, resections providing access to new treatments and
of arteriovenous malformations that prevent clinical trials.
life-threatening brain hemorrhage and Gamma
Knife® radiosurgery that makes treatment of Houston and International Services
brain tumors safe, quick, effective and painless. The International Services Center welcomes
its surrounding patients from around the world who arrive
Memorial Hermann communities for initial diagnosis, treatment for a diagnosed
Heart & Vascular Institute disease or disorder, a valued second opinion or
Decades ago, the first cardiac catheterization have trusted an annual checkup.
in Texas was performed at the Memorial Memorial Hermann– Experienced physicians and staff at the
Hermann-Texas Medical Center. Since then Center are dedicated to providing compre-
our affiliated physicians and clinicians have Texas Medical Center hensive care and meeting the cultural needs of
continued to provide care in the same spirit international patients.
of innovation. The Heart & Vascular Institute Personal liaisons greet and accompany
was the first in the world to perform robotic- patient care. international patients from the moment of
assisted reconstructive aortic surgery, the first arrival to ease the cultural and social transition
in the world to show that heart disease can be and provide personalized services including:
reversed and the first in Texas to give patients
• Assisting with pre-registration
clot-dissolving drugs to stop heart attacks.
Our state-of-the-art, 147-bed Institute is the first and only • Facilitating access to medical records quickly and easily
free-standing heart hospital in the renowned Texas Medical Center.
• Reviewing patient records prior to arrival
Together with our team of physician leaders and academic partners
at the UT Medical School, we offer a comprehensive continuum of • Arranging appointments with physicians
cardiovascular care—from groundbreaking work in the prevention
• Coordinating care among specialists to ensure total
of atherosclerosis, to the most technologically advanced programs
in cardiac imaging, interventional cardiology, atrial fibrillation and
the treatment of aortic aneurysms. • Arranging travel and accommodations from the airport
• Providing interpretation and translation services in
Sports Medicine Institute and Orthopedics
With specialists in spine, shoulder, foot and ankle, pediatrics and
total joint replacement, our sports medicine and orthopedics • Accommodating special religious or cultural needs and diets
program is one of the most comprehensive in the region. The
• Preparing pre-arrival cost estimates and arranging payment
cornerstone of the program is the Memorial Hermann Sports
Medicine Institute where we offer a comprehensive suite of services
from nutrition and human performance testing to injury diagnosis • Providing financial counseling and insurance assistance
and treatment to help athletes perform at their highest level.
At the Institute, athletes are cared for by a team of experienced In addition, our staff may assist in arranging VIP accommoda-
sports medicine trained orthopedic surgeons, nutritionists, exercise tions for patients in the hospital’s Signature Suites. The Suites offer
physiologists, physical therapists and athletic trainers. As team attentive care in a private, healing atmosphere more commonly
physicians for the Houston Rockets, Houston Aeros, Rice Univer- associated with a fine hotel. The luxuriously appointed suites are
sity, University of St. Thomas and University of Houston, they larger than typical hospital rooms, with single- to three-room
understand the special needs and performance goals of athletes. designs and can accommodate overnight guests.
Cancer Center For more information or to schedule a patient visit, call
A full continuum of state-of-the-art diagnostic and treatment International Services at 713.704.5515 or 800.790.7890, or visit
services, including targeted anticancer drugs, prostate seed implant www.memorialhermann.org/tmc
Texas Medical Center • Houston, Texas 13
Children’s Memorial Hermann Hospital was founded Women’s Services
in 1986 and is affiliated with The University of Texas Medical At the Women’s Center at Children’s Memorial Hermann Hospital,
School at Houston. Today, our 240-bed children’s hospital is it’s our goal to make every childbirth experience as positive and
within Memorial Hermann Hospital–Texas Medical Center, with memorable as possible. Our private state-of-the-art labor and
an additional 68 beds for women’s services. Children’s Memorial delivery rooms feature superior quality clinical equipment, in
Hermann Hospital combines the technological advances of a full- addition to amenities for convenience and comfort. The Women’s
service, university-affiliated hospital with the special compassion Center also offers comprehensive gynecology services that range
and healing expertise that has distinguished it as one of the finest from diagnosis and prevention to treatment and management. We
children’s hospitals in the nation. Together, with UT Medical combine state-of-the-art equipment with highly skilled physicians,
School, Children’s Memorial Hermann Hospital provides care nurses and staff to deliver patient-focused care that is sensitive to
for over 120,000 patient visits annually. We are completely the unique issues women face.
equipped to meet the needs of women from maternity care to
gynecological surgery and the special medical needs of children, Neonatal Intensive Care Services
from birth to adolescence. Our Level III Neonatal Intensive Care Nursery is equipped to care
14 Texas Medical Center • Houston, Texas
v Memorial Hermann v
for critically ill infants and Level I pediatric trauma center,
premature babies born as early providing the highest level of
as 23 weeks’ gestation and weigh- trauma care available. As the only
ing as little as one pound. Our Level I pediatric trauma center
Level II Neonatal Nursery caring for children in the Texas
provides intermediate care for Gulf Coast region, Children’s
newborns who are less critically ill. Memorial Hermann Hospital
We are one of only two provides 24-hour-a-day care to
hospitals in Houston to offer extra over 18,000 children in emergency
corporeal membrane oxygenation situations each year.
(ECMO), a treatment in which
a heart/lung bypass machine Child Life Specialists
breathes for babies in severe Our staff of Child Life Special-
respiratory distress, allowing their ists helps with the emotional
lungs to rest and heal until they stress and family issues that
can breathe comfortably on their often accompany serious illness
own. The Extracorporeal Life or injury. We promote play to
Support Organization (ELSO) facilitate healing, coping, self-
has named the ECMO program expression, creativity and learning,
at Children’s Memorial Hermann and offer education to help make
Hospital a “Designated Center of hospitalization a more positive,
Excellence.” understandable experience
Children with life-threatening injuries and critically ill patients Outpatient Services
receive care in our Pediatric Intensive Care Unit. Youngsters who Working in partnership with The University of Texas Medical
need extra attention receive treatment in the Children’s Special School at Houston, our affiliated outpatient clinics provide compre-
Care Unit. These units play a pivotal role in hensive services, including care for asthma
the success of our renowned programs in and pulmonary problems, as well as diabetes
areas such as neurosciences, trauma, pulmo- We are and endocrine conditions. Other offerings
nary and transplantation. The Children’s include cardiac care, neurosciences, gastro-
Center is designed for children who require enterology, nephrology, dialysis, and general
hospitalization but whose conditions are not to meet the needs pediatrics. We pride ourselves on the offering
life threatening. of unique and highly specialized services such
of women from as a Tuberous Sclerosis Clinic, the Neuro-
Ronald McDonald House maternity care to metabolic and Mitochondrial Clinic and the
Families of critically ill children can rest and Memorial Hermann Intestinal Rehabilitation
recharge in the homelike environment of our gynecological surgery and Transplantation Center.
14-bedroom Ronald McDonald House within and the special medical
Children’s Memorial Hermann Hospital. Staff International Services
and volunteers provide friendly service includ- needs of children, The International Services Center welcomes
ing meals for families. The house also has two patients from around the world who arrive
large family living rooms, laundry facilities and for initial diagnosis, treatment for a diagnosed
a kitchenette. to adolescence. disease or disorder, a valued second opinion or
an annual checkup.
The Galtney Trauma and Emergency Center at Children’s Memo- For more information or to schedule a patient visit, call
rial Hermann Hospital in the Texas Medical Center is equipped International Services at 713.704.5515 or 800.790.7890.
to meet the needs of patients with conditions ranging from minor
injuries and illnesses to major trauma. The Center is a certified www.childrensmemorialhermann.org
Texas Medical Center • Houston, Texas 15
A Legacy of Innovation, A Reputation for Changing Lives meet or even exceed their families’ expectations.
TIRR Memorial Hermann (The Institute for Rehabilitation and
TIRR is the right choice for rehabilitation because it has:
Research) is widely regarded as an international leader in medical
rehabilitation and research. • National recognition as a top rehabilitation center
Located in the world-renowned Texas Medical Center, TIRR
• Rich history combined with solid experience
specializes in the rehabilitation of adults and adolescents with brain
injury and stroke, spinal cord injury, amputation, multiple trauma • A committed and compassionate team of doctors
and neurological or neuromuscular disorders. and clinicians
Rehabilitation is a complex process, and its success depends on
• Cutting-edge research and quality education
multiple disciplines seamlessly working together. At TIRR, a diverse
and talented team of healthcare professionals handles all aspects • The best possible care
of the process, bringing together the ultimate in interdisciplinary
rehabilitation services, patient care, medical education and research. Leading the Nation in Rehabilitation
Patients treated at TIRR show a remarkable difference in TIRR has a strong reputation that comes from more than 50 years
outcomes. After treatment here, many patients return to lives that of experience in rehabilitation and research, a team of highly skilled
16 Texas Medical Center • Houston, Texas
v Memorial Hermann v
physicians and clinicians, first-rate facilities and comprehensive Research and Training Center on Rehabilitation Interventions
programs and services that address the individual needs of each Following Traumatic Brain Injury. TIRR is one of six facilities in the
patient and his or her family. United States that has model systems for both spinal cord injury
For 20 consecutive years, the institution has been named as and traumatic brain injury.
one of America’s best rehabilitation hospitals by U.S. News & World TIRR is one of five facilities in the United States to be
Report maga- designated as a
zine’s prestigious center for the
annual survey. NeuroRecovery
Committed sponsored by
Staff the Christopher
Any institution Reeve Founda-
is only as great tion. The
as its people, and network aims to
TIRR has assem- create a system
bled some of the of specialized
best, brightest, centers designed
and most to provide
caregivers in the care to people
country. The with spinal cord
therapy team injuries and
consists of physi- other selected
cal therapists, neurological
occupational therapists and speech language pathologists, most of disorders based on current scientific and clinical evidence. NRN
whom have advanced certifications in their discipline. Rehabilita- facilities provide locomotor training using body weight support on a
tion nurses, who are handpicked for expertise and caring, are treadmill. This process helps individuals with certain types of neuro-
available around the clock to meet patients’ needs. logic dysfunction enhance their locomotor skills and eventually
The dedicated staff of physicians, nurses, therapists and walking ability. The services of the NRN are available to inpatients
clinical staff all share TIRR’s guiding theme: Injury or illness has and outpatients at TIRR. Additionally, the network provides support
changed the patient’s life—not ended it. for the translation of basic science and applied research into inten-
One essential ingredient in the hospital’s environment is sive activity-based rehabilitation treatments.
involvement of the patients’ families. Family members have direct TIRR is proud to be a teaching hospital for Baylor College of
involvement by participating in team rounds and family confer- Medicine and The University of Texas Medical School at Houston.
ences where goals are set, the treatment program is evaluated and Our reputation does not end with research and rehabilitation
problems are solved. Family members are encouraged to participate services. Educating patients, families, healthcare profession-
in the care of the patient, because we know inclusion helps them als, caregivers, and the public about rehabilitation has been a
become more effective caregivers once the patient is released. long-standing commitment for TIRR. Extending knowledge and
resources into the community remains a top priority and part
Looking toward the future of our commitment to making a difference in the lives of those
Drawing on its rich tradition of innovation and research, TIRR impacted by disabling injury and illness.
continues to make strides in all aspects of rehabilitation, from
improving treatment procedures that substantially reduce the Catastrophic Injuries
secondary complications often associated with catastrophic injuries, A catastrophic injury or illness typically occurs suddenly and without
to improving functional outcomes and preserving health care dollars. warning. The patient and family experience significant life changes
TIRR has been funded by the U.S. Department of Education as they progress through acute hospitalization, rehabilitation,
as a Model System for Spinal Cord Injury every renewal period and return to home and community. To achieve the best possible
since 1972. The Brain Injury Research Center is currently funded outcome and return to a full and productive life, the adult or child
by three grants from the National Institute on Disability and with a catastrophic injury or illness needs the benefit of rehabilitation
Rehabilitation Research including designation as a Rehabilitation that offers an interdisciplinary approach and coordinated care.
Texas Medical Center • Houston, Texas 17
v Memorial Hermann v
Persons with catastrophic injuries can benefit greatly in a Spinal Cord Injury
treatment environment that offers the full continuum of care. The complexity of spinal cord injuries requires the highly special-
At TIRR, this involves: ized skills of a healthcare team trained in this kind of injury. TIRR
was one of the first facilities in the United States to establish a civil-
• Collaboration with the acute-care hospital during the
ian spinal cord injury center. It is also one of the first centers to be
initial stages of injury or illness
chosen as a federally designated Model Spinal Cord Injury System
• Comprehensive inpatient rehabilitation program for exemplary patient management and research.
In addition to medical and therapy services, the Spinal Cord
• Day rehabilitation and outpatient rehabilitation
Injury Program provides specialized services such as in-house
• Community re-entry services neuron-urology consultation and urodynamics studies, spasticity
management (including nerve
Brain Injury and Stroke blocks and Baclofen® pumps),
An injury to the brain can occur and a male fertility clinic. TIRR
as the result of trauma, a tumor is internationally recognized for
or a disease. Another leading its expertise in the management
cause of brain injury is stroke. of tetraplegic spinal cord injury
Regardless of the cause, patients who require a ventila-
significant changes often tor for breathing, including
occur in language, memory, those patients who are able to
thinking, behavior and person- wean from the ventilator or use
ality. TIRR’s Brain Injury and electrophrenic stimulation to
Stroke Program maximizes a sustain their breathing.
patient’s outcome by providing If there is a need for a
specialized medical manage- temporary or permanent mobil-
ment, nursing and therapy ity system, skilled therapists
services in a hospital setting. measure and fit a wheelchair to
Individual treatment, group fit each patient’s special needs.
therapy and community Once the patient is mobile,
outings address the patient’s TIRR therapists can begin
functional abilities. teaching how to navigate in real
Comprehensive inter- life situations, like transferring
disciplinary care provides from bed to chair, entering a
reinforcement of treatment car or airplane, chair handling
goals throughout the day for and climbing a curb. Called
patients at all functioning levels. functional training, this process
TIRR provides support groups, helps patients learn new ways to
counseling, and individualized accomplish everyday tasks.
training to prepare families In the assistive technology
and caregivers for taking on lab, specialists introduce devices
the additional responsibilities that help access the patient’s
of caring for the patient upon environment, such as switches
discharge. to answer the phone or turn on lights, and access to computers.
Spasticity management is one of the hallmarks of TIRR’s Therapy is the cornerstone for building the best possible health
expertise, and it is essential to future quality of life for many and function. Patients are taught to push boundaries of their limita-
patients. Casting, splinting and surgery are available to help with tions—not just to compensate, but to aggressively pursue return of
this problem. function. A therapy pool, therapy gym and latest high-tech meth-
Cognition and thinking skills are often affected by brain injury ods to measure progress build confidence and provide motivation.
or stroke. At TIRR, patients learn strategies to compensate, and
therapists work with them on speech, language, swallowing, coor- Amputee Program
dination and movement to improve communication. TIRR’s Amputee Program prepares patients and their families to
18 Texas Medical Center • Houston, Texas
v Memorial Hermann v
cope physically and psychologically with the traumatic or surgical Thinking “Outside the Box”
loss of a limb or a congenital limb deficiency. TIRR is known for creative, innovative approaches to complex
The rehabilitation process begins post-operatively with a problems. On the path to recovery, many tools are used. For
pre-prosthetic program that focuses on preparing the limb for a instance, music therapy may be utilized because the rhythm and
possible prosthesis. The goals of this phase of rehabilitation are sound help some patients re-learn to walk. Animal-assisted therapy
wound and pain management, proper positioning and prevention can sometimes reach a patient when other methods are unable to
of contractures, building of strength and endurance, and learning succeed. Outdoor leisure activities, like working in the hospital’s
the skills necessary to achieve maximum independence without garden space or playing one-on-one basketball with a therapist,
a prosthesis. help relieve some stress and prepare for return to the outside world.
If the patient and TIRR’s treatment team decide that prosthetic TIRR Peers, former patients who now lead normal lives,
training is appropriate, the next phase of rehabilitation involves volunteer their time to return to the hospital to mentor patients
team collaboration with a prosthetist to determine the type of and give encouragement. Mentoring can make a lasting impression
prosthesis, and an intensive program of training to ensure optimal as patients discover there is life after injury.
fit and function. Once prosthetic training is completed, the patient
is followed as an outpatient to assure continued comfort and func- TIRR Memorial Hermann Kirby Glen
tional independence with the prosthesis. Patients who have had catastrophic injuries or illnesses often need
The clinical treatment team for the Amputee Program is lifelong follow-up through outpatient rehabilitation to detect and
internationally recognized, particularly for its work with patients prevent complications and address issues of aging with a disability.
with multiple amputations. As a center of excellence, the program Located just outside the Medical Center, TIRR Memorial Hermann
has been awarded significant research grants. Kirby Glen can provide extensions of the in-patient curriculum
expanded to include practice in real-life settings. TIRR Kirby
Neuromuscular Disorders and Glen offers Day Rehabilitation, Outpatient Rehabilitation, and the
Multiple Trauma Rehabilitation Program Challenge Program, a specialized Day Rehabilitation program from
TIRR’s Neuromuscular Disorders and Multiple Trauma brain injury and stroke survivors. Patients who were not treated at
Rehabilitation Program provides services for patients who have TIRR as an inpatient are welcome to TIRR Kirby Glen.
experienced catastrophic injuries or illnesses, or major surgery, The Challenge Program focuses on skills critical to transition
and whose recovery may be complicated by pre-existing or new back to independent living, school, work or community-based day
medical conditions. The rehabilitation team at TIRR is highly care program. Trained facilitators address physical abilities, memory
skilled in managing the complexity of medical, physical and psycho- strategies, interpersonal communication and problem-solving skills.
social issues that these patients encounter as they prepare to return
to the community. Special Attention to International Patients
Patients in the Neuromuscular Disorders and Multiple Being in an unfamiliar country can pose new and different
Trauma Rehabilitation Program require medical management, challenges, and the caring individuals at TIRR can help ease
therapy, education, and training to improve strength, endurance these transitions.
and functional skills. The goals of the program are functional Even before you arrive in Houston, staff members at TIRR can
independence, adjustment to disability and return to a productive help with:
and meaningful life.
Diagnoses include but are not limited to:
• Review of medical records
• Multi-trauma not involving the central nervous system, such
• Contacting the patient’s personal physician
as multiple fractures, crush injuries, peripheral nerve injuries
• Arranging appointments with physicians and clinics
• Neurological conditions such as multiple sclerosis, Parkinson’s
Disease, neuropathy, dystonia • Providing pre-arrival cost estimates
• Neuromuscular effects of other diseases or injuries such as • Discussing payment options and insurance assistance
burns, post-polio, or cancer
For more information or to schedule a patient visit, call
• Collagen vascular diseases such as rheumatoid arthritis,
International Services at 713.704.5515 or 800.790.7890.
lupus, systemic sclerosis
• Complex orthopedic injuries www.tirr.org
Texas Medical Center • Houston, Texas 19
The Methodist Hospital 1st in the U.S. for it’s patient satisfaction score by UHC. Methodist is
The Methodist Hospital in Houston has a 90-year also one of the nation’s most wired systems, according to the 2009
legacy of medical milestones that attracts patients Most Wired Survey and Benchmarking Study.
from around the world. As a founding member
of Texas Medical Center, Methodist is a major Methodist International
academic medical centre that was home to famed Methodist International is a subsidiary of The Methodist Hospital,
heart surgeon Dr. Michael E. DeBakey. The whose mission is to build healthcare capacity through the transfer
Methodist Hospital is recognized by the Ameri- of best practices to the global community. As the global arm of one
can Nurses Credentialing Center with Magnet of America’s largest and most successful private hospitals, MI is
Designation in the areas of nursing administra- uniquely positioned to mobilize the enormous value and expertise
tion, education, clinical practice, research and of this organization in a relevant and highly specific manner to
quality. Methodist was ranked by U.S. News & benefit its clients.
World Report on its prestigious “Best Hospitals
Honor Roll” for 2009 and is ranked No. 8 among International Patient Services
FORTUNE magazine’s 2009 “100 Best Companies At Methodist International, we approach every client relationship
to Work For.” Methodist is the highest ranked with the patient-focused values that have made our organization
healthcare organization in the U.S. and ranked one of the most trusted in the healthcare industry.
20 Texas Medical Center • Houston, Texas
v The Methodist Hospital v
Integrity–We are honest and ethical in all we say and do. Premium Services
Methodist International Patient Services offers the option of first-
Compassion–We embrace the whole person and respond to
class accommodations in the Sue Fondren Trammell Pavilion, a
emotional, ethical and spiritual concerns as well as physical needs.
private, controlled access area offering comprehensive care and the
Accountability–We hold ourselves accountable for our actions. facilities required to care for patients with any type of illness
Respect–We treat every individual as a person of worth, dignity or injury.
Excellence–We strive to be the best at what we do and a model for
others to emulate.
Methodist International Patient Services is designed to ensure
that your visit to The Methodist Hospital is a positive one. Coordina-
tion of your visit begins even before you leave home, with the assign- This first-class service level also includes:
ment of a liaison to help arrange travel and schedule your appoint-
• The assistance of a concierge who can help you with
ments in advance. When you arrive, your liaison and other Methodist
non-medical requests and concerns, including currency
International staff are available 24 hours a day to provide any necessary
exchange, billing issues, travel, lodging and transportation
assistance, including translation and interpretation services.
arrangements, and any other personal needs
Personalized Services Include: • A business center complete with computer, copier, fax and
• Scheduling of medical appointments conference room services. If required, the concierge can
• Travel and airport assistance contract private secretarial services as well.
• Air and ground ambulance • Special meals prepared by gourmet chefs, with a variety of
• Short- and long-term accommodation arrangements menus to meet each patient’s specific religious or dietary
• Medical cost estimates
• Consolidated hospital and professional billing
Personalized Financial Counseling
• Language interpretation The Methodist International Patient Services team includes
• Coordination of services and care dedicated financial counselors who can assist you during your care.
Texas Medical Center • Houston, Texas 21
v The Methodist Hospital v
These professionals can answer questions Knowledge–You’ll have access to some of the
about billing before, during and after your world’s top experts not only in medicine, but
visit; assist in defining the different charges The Methodist Hospital also in administration, information technol-
that will accrue; and consolidate certain in Houston has a ogy, marketing and business development.
charges for simplicity.
Performance–Our consultants will be onsite
with you to help implement our recommenda-
International Health Care Management
of medical milestones tions—from constructing your facility to
hiring your staff to setting up your equipment.
Methodist International developed a health- that attracts
care consulting and management division to Results–Measurable outcomes are the key
give our international partners a single point
patients to an organization’s continuous improve-
of contact for all the services that go into from around the world. ment—we’ll help you implement robust results-
creating a vibrant healthcare organization, measuring procedures to help maintain your
including advisory services, hospital manage- competitive edge.
ment, education and affiliations. Methodist International delivers on its promises of knowledge,
Methodist International provides an insider’s understanding of performance and results through a comprehensive portfolio of
the unique challenges of healthcare—an understanding developed services designed to bring the best of Methodist to your organization.
through the real-world experience of one of America’s finest hospi-
tals—The Methodist Hospital. We Advise
Through a unique network of partnerships, our end-to-end Our advisory services are designed to enhance your institution’s
consulting services provide the expertise and best practices operations and clinical programs by sharing best practices for
you need to build the healthcare organization your community advancement and growth. As a client, you’ll have access to
deserves. highly experienced administrators, physicians and healthcare
professionals, who will provide practical advice on:
• Project Management/Client Representation
When you partner with Methodist International, your entire
organization will benefit from the best we have to offer in the areas • Master Planning
of knowledge, performance and results. • Market Analysis and Planning
22 Texas Medical Center • Houston, Texas
v The Methodist Hospital v
• Leadership Development • Leadership selection
• Clinical Programs and Operations • Leadership and staff training
• Quality and Patient Safety • Operation development
• Patient Experience • Continuous oversight
• Nursing Operations We Partner
We’re committed to building a global network of exceptional hospi-
• Financial and Business Operations
tals that will demonstrate unparalleled quality to become the model
• Information Technology and Infrastructure and benchmark for local, international and global hospitals.
• International Accreditation and Recognition • Knowledge transfer
We Educate • Local and regional differentiation
We’re committed to developing academic and practical programs
• Brand differentiation
that advance professionals and institutions through customized
Partnering for the Future
• Observerships For nearly a century, The Methodist Hospital has dedicated itself
to developing the best practices that make a world-class healthcare
• Training programs
organization. Through Methodist International, we’re proud to
• Continuing medical education share these practices with our international partners and begin
building a global network based on the promises of knowledge,
We Manage performance and results.
With Methodist International, you’ll discover comprehensive To find out how our customized services can work for you,
management services for developing, commissioning and operating please contact us today. We look forward to working with you.
hospital facilities—complete with onsite support whenever you
Texas Medical Center • Houston, Texas 23
Faithful, Loving Care® Geriatric Care, Kidney Disease,
St. Luke’s Episcopal Hospital Neurology and Neurosurgery,
has been delivering high- Respiratory Disorders and
quality Faithful, Loving Urology.
Care® to its patients for more St. Luke’s is the only
than 50 years. As an acute hospital in the Texas Medical
tertiary referral center and the Center to receive the Health-
primary private adult teaching Grades Distinguished Hospital
hospital of Baylor College of Award for Clinical Excellence™
Medicine, and affiliated with three years in a row and is the
The University of Texas Health first in Texas named a Magnet
Science Center, St. Luke’s hospital for nursing excellence
serves individuals from the by the American Nurses
Greater Houston area and Credentialing Center.
more than 80 countries world-
wide, including Mexico, Latin St. Luke’s International
America, the Middle East and Patient Center
Europe. A Home Away From Home
St. Luke’s is home to the Serving the needs of interna-
Texas Heart® Institute (THI), tional patients and their fami-
founded in 1962 by Denton lies, St. Luke’s International
A. Cooley, MD. St. Luke’s has Patient Center (IPC) under-
been consistently ranked as one stands that visiting a hospital,
of “America’s Best Hospitals” especially in a foreign country,
by U.S. News & World Report. can be stressful. That’s why the
For 19 consecutive years, THI IPC team is ready to assist
O’Quinn Medical Tower St. Luke’s Episcopal Hospital
has been ranked among the 24 hours a day, 7 days a week,
top cardiovascular and heart 365 days a year, with:
surgery centers in the United States; in 2009, it
• Appointments and scheduling. IPC assists with
was ranked number five—the only heart center in
physician appointments and hospital scheduling.
Houston and the Southwest among the top five.
This year, St. Luke’s ranked among top hospitals • Travel and airport assistance (arrival and
in Gastrointestinal Disorders, Endocrinology, departure). Patients are greeted at the airport by
24 Texas Medical Center • Houston, Texas
v St. Luke’s Episcopal Hospital v
a representative who speaks their language and helps them
through customs and baggage claim. Transportation to and
from the airport is available upon request.
• Ground and air ambulance transfer coordination.
• Hotel reservations and/or long-term housing. IPC has
special medical rates at many hotels near the hospital.
• Interpretation and translation services. International
caregivers are fluent in more than 20 languages and sensitive
to the needs of patients from diverse cultures.
• Personalized attention. Daily visits from patient repre-
sentatives to identify special needs or assistance with
prescriptions upon discharge; purchase or rental of medical
equipment; assistance with sitters; home health, and any
other personalized need the patient may require.
• Non-medical assistance. Recommendations are available
for world-class shopping, dining, cultural attractions, beauty
and check-cashing services. IPC can also obtain tickets to
events and access to safety deposit boxes.
• Financial services.
will assist patients
with any international
banking or wire trans-
actions; pre-registra- The Terrace Suites
discharge process; Other International Services
insurance verification The International Center promotes St. Luke’s and THI services
and consolidation around the globe by fostering relations with foreign physicians
billing for hospital and through physician exchange programs and observerships; creating
professional fees upon mutually beneficial clinical, educational and research affiliations
request. with hospitals and medical societies; and by organizing and
• Social services. participating in international medical symposia and select
Our commitment to in-country marketing vehicles. We have representative offices in
body, mind and spirit Lima, Peru and Milan, Italy. As part of our mission, St. Luke’s and
includes caring for the patients’ physical, as well as their THI remain committed to promoting medical knowledge and
emotional, needs. Support services are available to assist expertise with the mission of enhancing the level of medicine prac-
with understanding hospital procedures, staying in touch ticed and aiding local communities to offer the best medical care.
with family members, and receiving spiritual guidance from
Texas Heart Institute
all faiths religious counsels.
Among the many reasons that patients come to St. Luke’s is the
• The Terrace Suites at St. Luke’s. These spacious suites are long-standing reputation that the Texas Heart Institute at St. Luke’s
available for patients who prefer upgraded accommodations has garnered for the past five decades.
and the atmosphere associated with hotels, including: adjoining In 1962, Denton A. Cooley, MD, founded THI for the under-
accommodations for guests; gourmet cuisine prepared by an standing, diagnosis and treatment of cardiovascular disease, and
award-winning executive chef; secured floor accessed via key chose St. Luke’s as its clinical partner. Continuing the leadership of
card; laundry service; high-quality sound systems with satellite Dr. Cooley, James T. Willerson, MD, leads all efforts as President
radio; wireless Internet; and a well-equipped business center. and Medical Director of this renowned institution.
Texas Medical Center • Houston, Texas 25
v St. Luke’s Episcopal Hospital v
Recent Texas Heart Institute advances include:
• The first clinical trial to treat heart attack patients with
a special type of adult stem cell to promote healing and
prevent congestive heart failure.
• A $4.1 million grant by the National Institutes of Health
to determine the effect of pulseless blood flow on bodily
functions, which can lead to developing a total artificial
heart to replace a failing heart.
• First in Texas to implant a newly FDA-approved, minimally
invasive device for the treatment of abdominal aortic
• Leadership of one of the largest clinical trials of a
Denton A. Cooley, MD–Founder cholesterol-lowering drug, to treat high-risk patients with a
James T. Willerson, MD–President
potent statin that markedly reduced their risk.
NeuroScience Center at St. Luke’s
The NeuroScience Center at St. Luke’s takes a comprehensive
approach to evaluating and treating neurological diseases. It brings
together the expertise of leading neurologists, neurosurgeons,
neuroradiologists and neurophysiologists. Designated a Stroke
Center of Excellence and a Neuroscience Center of Excellence
by NeuStrategy, Inc., St. Luke’s is the only designated Center of
Excellence in the Houston area, and one of only four in Texas.
Texas Heart Institute at St. Luke’s Episcopal Hospital
The Denton A. Cooley Building
THI has pioneered major advances, including the first
successful human heart transplantation in the United States;
the first implantation of an artificial heart; and effective methods
of preventing heart attacks by reducing the formation of artery
blockages. At St. Luke’s, physicians have performed more than:
• 100,000 open-heart surgeries;
• 200,000 cardiac catheterizations; and
• 1,000 heart transplantations.
Michel Mawad, MD
Artis Zeego robotic device (for the treatment of brain disorders)
Under the direction of O. H. “Bud” Frazier, MD, chief of Cardio-
pulmonary Transplantation, chief of The Center for Cardiac Support, Clinical components of the NeuroScience Center include a
director of Surgical Research at THI, and director of Transplant 20-bed Neuro-Intensive Care Unit, a 42-bed acute care unit, and
Service at St. Luke’s, THI physician scientists have amassed the dedicated neurosurgical operating rooms. A Neuro-Transitional
world’s most extensive experience in heart assist devices to help Care Unit and Transient Ischemic Attack (TIA) clinic are slated for
patients with severe heart failure. In 1988, Dr. Frazier was the first development in the near future.
to implant a continuous-flow ventricular assist device (VAD) in a The Interventional Neuroradiology Program, launched in
patient, and every year sees the achievement of new milestones. 2005, has received international attention for its advanced imaging,
26 Texas Medical Center • Houston, Texas
v St. Luke’s Episcopal Hospital v
interventional and surgical capabilities, September 2009, becoming the first and
including: only Houston provider of CyberKnife
• Minimally invasive procedures for
St. Luke’s serves Robotic Radiosurgery. An advance over
traditional and Gamma Knife radiosurgery,
brain and spine individuals from the the non-invasive CyberKnife treats
• State-of-the-art biplane angiography Greater Houston area intracranial tumors, cancerous and non-
systems cancerous tumors anywhere in the body
and more than with great accuracy.
• Artis zeego robotic device to aid in
treating complex neurovascular disease 80 countries Radiosurgery delivers high doses of
radiation via many narrow beams of radia-
• Surgical options, such as carotid endar- worldwide, tion guided by a stereotactic technique that
terectomy, cerebral revascularization closely conforms to the three-dimensional
and combinations of interventional and
including Mexico, shape of the tumor, minimizing the effects on
surgical treatments Latin America, surrounding normal tissue. The CyberKnife
represents a culmination of decades of prog-
The NeuroScience Center also provides
the Middle East ress in radiosurgery—continually imaging the
dedicated neurosurgical suites for the treat- and Europe. target with X-rays and permitting immediate
ment of brain tumors, vascular malformations, treatment plan modifications. Advantages
aneurysms, back and neck problems and other include:
neurosurgical conditions. Minimally invasive
• No incisions or anesthesia required
endoscopic skull base surgery capabilities further complement the
array of surgical options for pituitary surgery, acoustic neuromas, • No painful head frame bolted to skull
meningiomas, trigeminal neuraligia and hemifacial spasm through
• Aid in the treatment of functional disorders associated with
techniques that provide patients with fewer complications, far less
the brain, such as trigeminal neuralgia
pain and faster recovery than traditional craniotomies. St. Luke’s
neurosurgeons utilize diagnostic capabilities that include MRI and • Treat painful metastasis of the spine post radiation
CT technology, biplane angiography systems and the Stealth Station
• Obliterate vascular tumors of the brain or spine
System, which builds a 3-D model of a patient’s head or spine,
thereby increasing the surgeon’s precision and the patient’s safety. • Provide an equivalent survival rate to surgery for early
Neurophysiology Services include a laboratory and a Level IV stage lung cancer
Epilepsy Monitoring Unit. Affiliated departments include diagnos-
• Eliminates recovery time, permitting the patient to move
tic imaging, rehabilitation and the Neuro Sleep Center.
about and return home promptly, and, in most cases,
provides the convenient alternative of three- to five-day
Advanced Radiosurgery With CyberKnife®
treatment regimens, rather than the traditional 35- to 42-day
The Cancer Center at St. Luke’s and the NeuroScience Center
treatment regimen of conventional radiation
opened the Radiation Therapy and CyberKnife facility in
Thousands of patients have been treated worldwide with
CyberKnife; and more than 300 medical papers have been published
on its use. St. Luke’s is privileged to offer this option for patients
diagnosed with previously inoperable or surgically complex tumors.
For more information about International Patient Services:
Larry Steven Carpenter, MD
CyberKnife® Robotic Radiosurgery
Texas Medical Center • Houston, Texas 27
Embarks on Journey
From Excellence to Eminence
Texas Children’s Hospital is committed to building a Children’s Hospital has more than 2,000,000 patient encounters per
community of healthy children through the finest pediatric year, offering expert care in nearly every pediatric subspecialty.
patient care, education, and research. Renowned worldwide for Now, Texas Children’s is redefining the future of pediatric medi-
its expertise and breakthrough developments in clinical care and cine with Vision 2010, the largest expansion ever by a single children’s
research, Texas Children’s Hospital is ranked among the nation’s hospital within a four-year time span. This $1.5 billion initiative will
best children’s hospitals by U.S. News & World Report. As one help meet the needs of tomorrow’s kids by accelerating advances in
of the nation’s largest freestanding children’s hospitals, Texas cutting-edge research and providing greater access to high-quality care.
28 Texas Medical Center • Houston, Texas
v Texas Children’s Hospital v
Since opening its doors in 1954, Texas The Maternity Center
Children’s has cared for more than 1 million at Texas Children’s Hospital
children from every corner of the world. Texas Since opening Expanding upon its premier reputation in
Children’s investment will provide funding for fetal and neonatal medicine, Texas Children’s
initiatives that support its deep commitment its doors in 1954, Hospital will, for the first time, offer obstetri-
to enhancing the health and wellbeing of chil- Texas Children’s cal care. The addition of the Maternity Center
dren locally, nationally and internationally. will enable Texas Children’s to provide a full
has cared continuum of family-centered care to mothers
VISION 2010 and their babies, beginning before conception
Jan and Dan Duncan Neurological
for more than and continuing after birth. With high-risk
Research Institute™ (NRI) at Texas 1 million children births on the rise nationally, the Maternity
Children’s Hospital Center will respond to the escalating need
NRI will be the first dedicated facility to utilize
from every corner for obstetrical research and treatment, and
a bold new model of collaborative research of the world. will assure that mothers and their babies have
to understand the unique issues of a child’s access to the most advanced technologies and
brain structure, developmental patterns, and treatments available. The concept of a multi-
related diseases. It will house one of the largest disciplinary center focused on the evaluation
concentrations of pediatric neurology researchers in the world, and treatment of both mother and baby has been long envisioned,
representing an array of highly specialized disciplines such as but only in the last few years have diagnostic and therapeutic
behavioral psychology, neuroimaging, chemistry, and bioinformatics. advances transformed this concept from vision to real possibility.
The state-of-the-art NRI building will encompass a superb research
infrastructure under one roof, and has been designed in both layout
and aesthetics to foster the open dialog and active exchange of
ideas needed to accelerate the translation of discoveries into new,
Texas Children’s Hospital –West Campus
Recognizing the increasing need for quality pediatric medical
care, and responding to the demands of a shifting population base,
Texas Children’s Hospital is expanding its care to the community
and constructing one of the nation’s largest suburban pediatric
Texas Medical Center • Houston, Texas 29
v Texas Children’s Hospital v
hospitals. Located in West Houston—among one of the
fastest growing pediatric populations in the country—the new
West Campus will offer quality and convenience to area parents
The Feigin Center for Pediatric Research
at Texas Children’s Hospital
The Feigin Center at Texas Children’s Hospital is internationally
recognized for its seminal pediatric research, with more than
120 investigators collaborating in every aspect of pediatric care.
The Vision 2010 eight-floor expansion adds the vital lab space,
research infrastructure, and teaching and training opportunities
that are so critical to advancing pediatric medicine and capitalizing
on research advances that hold promise for a broad range of health
issues facing children today.
women, fetuses and newborns. The physicians at Texas Children’s
CENTERS OF EXCELLENCE Fetal Center are recognized leaders in fetal medicine and fetal and
Texas Children’s Cancer Center neonatal surgery. As one of only a few centers in the United States
Texas Children’s Cancer Center and Hematology Service is leading and one of a handful internationally to provide the full spectrum
the way in fighting childhood cancer and blood disorders. Our of fetal therapies, Texas Children’s attracts parents from around
world-renowned hematologists and oncologists are pioneers in the world seeking the ultimate in care for their unborn child.
many of the standard protocols for treating—and curing—all Fetal interventions, including fetal surgery, are performed in the
types of pediatric cancer and blood disorders, from common to state-of-the-art operating facilities at Texas Children’s Hospital,
immediately adjacent both to the full-service obstetrical unit of
St. Luke’s Episcopal Hospital and to Texas Children’s 76-bed
Level III neonatal intensive care unit.
Texas Children’s Heart Center
With more than half a century of experience in caring for children’s
hearts, Texas Children’s Heart Center combines cutting-edge tech-
nology with compassion and a family centered approach to pedi-
atric cardiac care. Our cardiologists and surgeons, also academic
faculty at Baylor College of Medicine, are world-renowned leaders
in pediatric cardiology, congenital heart surgery and cardiovascular
extremely rare. As a leader in family-centered care, Texas Children’s
Cancer Center helps by providing personalized, comprehensive
services that address both the physical and emotional aspects of
the disease. The Cancer Center’s 100 faculty members and 615 staff
are the driving force behind our commitment to curing childhood
cancer and blood disorders.
Texas Children’s Fetal Center
As one of the nation’s leaders in the diagnosis and treatment of
abnormalities in unborn and newborn infants, Texas Children’s
Fetal Center is committed to providing the best possible care
and outcome for each mother, baby and family. The Fetal Center
provides comprehensive care to meet the needs of pregnant
30 Texas Medical Center • Houston, Texas
v Texas Children’s Hospital v
anesthesiology. They see more than 12,000 patients and perform Feeding Disorders
more than 750 surgeries annually, with outcomes among the best Fetal Center
in the nation. Texas Children’s Heart Center pioneered many of the Gastroenterology
now-standard procedures and therapies related to the diagnosis Genetics
and treatment of children with cardiac problems. Hearing Center
Texas Children’s Newborn Center Infectious Diseases
As the nation’s first center for the care of newborns, Texas International Adoptions
Children’s Newborn Center is known worldwide for excellence in Molecular and Human Genetics
providing specialized care for infants born prematurely or with Multiple Sclerosis Clinic
complications. The center’s multi-disciplinary team comprises Neonatology-Newborn Center
physicians, including neonatologists, nurse practitioners and allied Neurology
Pathology Pediatric Intensive Care Unit
Physical Medicine and Rehabilitation
Psychiatry and Psychology
health professionals. At Texas Children’s Newborn Center, one of Speech Language & Learning
the nation’s largest, babies receive individualized treatment and Sports Medicine
the best possible care for a variety of conditions. Because parental Surgery
presence and participation is so important to an infant’s progress, TeleHealth
the center involves the family in the baby’s health care from the Transplant Services
beginning. Texas Children’s Newborn Center is designated as a Urology
World Health Organization Collaborating Center for Perinatal/ Young Women’s Clinic
PEDIATRIC SPECIALTIES & SUBSPECIALTIES Please contact Texas Children’s Hospital to learn more about
Adolescent Medicine programs, events, visiting scholar opportunities and general
Allergy/Immunology hospital information or to refer a patient:
Asthma Center Texas Children’s Hospital International Operations
Audiology 6621 Fannin St., Suite AB106
Children’s Nutrition Research Center Houston, TX 77030, U.S.A.
Cardiology-Heart Center Telephone: 832-824-3491
Critical Care Fax: 832-825-8164
Developmental Pediatrics Website: www.texaschildrens.org
Down Syndrome E-mail: firstname.lastname@example.org
Endocrinology and Metabolism
Texas Medical Center • Houston, Texas 31
Houston Calendar of Annual Events
One of the reasons that make Houston an ideal destination is its cultural richness.
With a diverse array of events year-round, visitors are sure to find the perfect one, whether traveling
individually or with the entire family.
Chevron Houston Marathon: This annual 26.2, Houston International Festival: More than
13.1 and 3.1 mile run, which begins and ends one million people attend this annual multi-
at downtown’s George R. Brown Convention cultural celebration. Downtown will be filled
Center, has steadily grown to attract more than with ethnic food booths, arts and crafts, kiosks,
20,000 entrants from around the world and interesting exhibits and 1,800 various perform-
200,000 spectators. (713) 957-3453 ers. (713) 654-8808 www.ifest.org
February Art Car Parade: More than 250,000 spectators
Mardi Gras! Galveston: Was publicly observed line downtown’s streets to view this parade,
on Galveston Island as early as 1867 but was which showcases Houston’s most outlandish
discontinued during World War II. The Island’s folk art creations on wheels. The Fruit Mobile,
celebration was resurrected in 1985 and since a 1967 Ford station wagon, started the craze
then has become one of the most popular events in 1986. Truly a sight to see, the parade is
along the Texas Gulf Coast. (888) 425-4753 produced by the Orange Show Center for
www.mardigrasgalveston.com Visionary Art. (713) 926-6368
Houston Livestock Show and Rodeo™: Rodeo June
time has been a tradition in Houston since 1932, Pride Houston: The largest Gay, Lesbian,
and the three-week extravaganza at Reliant Park Bisexual and Transsexual event in the South-
continues to consume the city every spring. The west takes place each year during the Houston
kickoff for the Houston Livestock Show and Pride Parade where 1,000 participants enter-
Rodeo™ is the Rodeo Parade, after trail riders tain 150,000 spectators with an empowering
ride into town and set up camp in Memorial blend of light, color and sound with beautiful
Park. All 20 championship rodeo competitions floats, costumes and performances.
are concluded with entertainment by music (713) 529-6979 www.pridehouston.org
superstars. (832) 667-1000
Chevy’s Freedom Over Texas: Houston’s
Shell Houston Open Golf Tournament: Played official July 4th celebration takes place in
at Redstone Golf Club’s Tournament Course, Eleanor Tinsley Park at Buffalo Bayou and
156 of the world’s best golfers compete in the features live entertainment, food booths and
Shell Houston Open in pursuit of the $5 million- a world-famous fireworks display.
plus purse. The Houston Golf Association has (713) 247-3500
been conducting PGA Tour events since 1946, www.houstonspecialevents.org
making Houston’s tournament the 10th oldest.
32 Texas Medical Center • Houston, Texas
v Houston Calendar of Annual Events v
Houston Shakespeare Festival: A tribute to H-E-B Holiday Parade: The holiday spirit hits
the famous playwright, the festival attracts Houston every Thanksgiving morning when
more than 475,000 people to its free perfor- this parade begins winding through downtown.
mances at Miller Outdoor Theatre throughout This lavish parade is nationally televised and
the month. (713) 743-2929 features sensational floats, uniformed marching
bands and the season’s first glimpse of Santa
September Claus. (713) 654-8808 www.hebparade.com
Fiestas Patrias: One of the largest and most
colorful community-sponsored parades in the Uptown Holiday Lighting: On Thanksgiving
Southwest celebrates Mexico’s independence evening, thousands of Houstonians and out-of-
from Spain. Colorfully clad dancers from area town guests gather along Post Oak Boulevard
ballet folklorico troupes spin down the streets for the annual Uptown Holiday Lighting. This
performing to festive Mexican music. The fun-filled family event kicks off the holiday
celebration culminates with the crowning of season with more than a half-million twinkling
Miss Fiestas Patrias. (713) 926-2636 lights, a sparkling electric light parade, an excit-
ing holiday stage show and a special appear-
October ance by Santa Claus. An incredible explosion
Bayou City Art Festival Downtown: This of fireworks lights up the Houston skies and
fine juried art show in downtown’s Hermann music fills the air during the dramatic finale.
Square and Tranquility Park, spans several (713) 621-2011 www.uptown-houston.com
blocks filled with paintings, sculptures, jewelry
and music, plus great food, wine cafes, beer The Nutcracker: Houston Ballet’s timeless and
taverns and a kids zone. dreamy production of the classic holiday tale
(713) 521-0133 www.bayoucityartfestival.com The Nutcracker joins Clara as she marvels at
the Christmas tree, flying cooks, the Sugar Plum
Texas Renaissance Festival: Starting in Octo- Fairy and Prince dancing, and her unforgettable
ber and continuing for eight themed weekends journey in the Kingdom of Sweets—a place
in Plantersville, the Texas Renaissance Festival children will dream about for years to come.
recreates an English village of the 16th century. (713) 227-2787 www.houstonballet.org
Magicians, jugglers, minstrels, troubadours and
comedians perform on six stages. December
(281) 356-2178 www.texrenfest.com Annual Candlelight Tour in the Park: The
historic homes clustered in downtown’s Sam
Wings Over Houston Airshow: This airshow Houston Park open their doors for the Heri-
takes off and lands at Houston’s Ellington tage Society’s 46th Annual Holiday Candlelight
Field. The U.S. Air Force Thunderbirds and the Tour in the Park. Centuries-old seasonal
Navy’s Blue Angels have wowed onlookers in decorations and costumed carolers take
past years with aerial acrobatics, while aircraft revelers back in time to celebrate the season.
from current Air Force and Navy inventories is (713) 655-1912 www.heritagesociety.org
on display. (713) 266-4492
Houston is a cultural melting pot, home to a vibrant arts scene,
thriving ethnic neighborhoods and NASA’s Johnson Space Center.
RE/MAX Ballunar Liftoff Festival: This Houston is one of a handful of American cities to house profession-
annual ballooning event near Johnson Space al theater companies for each of the major arts disciplines. Sports
Center involves a weekend of hot air balloon- fans can rally behind Houston’s professional teams in nearly every
major sport. Houston is also home to the world’s largest concentra-
ing, arts and crafts, live entertainment, sky- tion of medical professionals, world’s largest rodeo and nationally
diving exhibitions and food. (281) 488-7676 acclaimed restaurants and shopping. For more information on
www.ballunarfestival.com Houston, log on to www.visithoustontexas.com
Texas Medical Center • Houston, Texas 33