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					                                                          April 21, 2010


Addendum # 2
Invitation to Negotiate # 023-10
Tax Collector Hardware Maintenance

Dear Sir or Madam,

AMENDED PAGES: 13, 16, 18, 24, 26, 29, 30, 33, 36, 38, 39, 40, 41, 42, 43, 57 – 68 of 84 (04/21/10)

Due to the numerous changes in page numbers caused by edits to the ITN, the entire ITN document has been included in
its amended form. This current ITN amended with issuance of Addendum # 2 as of April 21, 2010 is the current
document.

                           NOTE: Addendum # 2 must be signed and returned with your proposal.
                           Failure to do so will cause your proposal to be deemed non-responsive.

The Sections of ITN 023-10 that have been amended with Addendum # 2:

Section 1.38, Page 13
Section 2.1, page 16
Section 2.6, page 18
Section 4.2, page 24
Section 4.3.2, page 26
Section 4.4, page 29
Section 4.8, page 30
Section 6.1, page 33
Section 8.1, page 36
Section 9, pages 38-43
Attachment G, page 57-66
Attachment H, page 67-68

This addendum serves to answer the vendor questions received on ITN 023-10.

                   Questions Received on ITN 023-10, Tax Collector Hardware Maintenance


Vendor: Hewlett Packard

Question 1:       If a Vendor has a current Florida State Term Contract that included servers and support, can the terms
of that contract be proposed for printer support as well, since there is no State Term Contract for printers/support?

Answer to Question 1:             ITN 023-10, Tax Collector Hardware Maintenance is a separate and individual solicitation
and not part of either the State Term contract or WSCA Addendum. The Department has determined that the scope of
our project, both in size and expense, justifies our need for an independent specialized solicitation.
Question 2:      Alternatively, can the terms of the Florida WSCA Participating Addendum be
proposed for servers, Procurve, and mini-towers support, in addition to printer support?

Answer to Question 2:           Please see answer provided with Question 1.


Vendor: High Performance Technologies, Inc.

Question 3:     Who is the current incumbent that provides your current support?

Answer to Question 3:           Hewlett Packard.


Question 4: Can you please provide the exact configurations for the PC’s and servers? In order to
accurately price, this information is needed.

Answer to Question 4:           Please see Attachment H, Server and Workstation Configuration.


Question 5:     How much of the listed equipment still has manufactures warranty?

Answer to Question 5:           None of the listed equipment is under the manufacturer’s warranty;
Section 4.2.a in the ITN has been amended.


Vendor: Integrated Support Strategies

Question 6: Is the Proposal Bond 5% of the total price of Cost Table A, page 1 (pg.38) or of the
total proposal price for the 3 ½ years combined (pg.41)?

Answer to Question 6:           The proposal bond must be for 5% of the total cost for the three
year contract; the proposal bond must be 5% of Cost Table B.


Question 7: Can you please provide the current equipment inventory in Attachment A of the ITN
broken out by County? Or if not County, then location (Attachment F)?

Answer to Question 7:           Attachment G, Hardware Inventory by Location has been added to
the ITN.


Question 8: Can you please provide the hardware maintenance incident history in Attachment B
of the ITN broken out by County? Or if not County, then by location (Attachment F)?

Answer to Question 8:           We currently do not produce a report by location or county.


Question 9:     Who currently maintains the FRVIS system software?

Answer to Question 9:           This system is maintained by the Department’s information
technology organization, Information System Administration (ISA).


Question 10: Who currently maintains the FDLIS system software?

Answer to Question 10:          This system is maintained by the Department’s information
technology organization, Information System Administration (ISA).
                                                                                        Page 2 of 9
Question 11: Who currently maintains the hardware equipment today? How much is the state
currently paying for this maintenance?

Answer to Question 11:         Hewlett Packard.

The current maintenance costs are listed below. However, we have made changes in the
maintenance requirements that are expected to reduce maintenance costs. These include a cap on
monthly liquidated damages, a reduction in cap on daily liquidated damages, and changes to the
service level agreement.

2009/10 Maintenance Cost
                              Cost per           Annual
 Item                  Number month       Months Cost      Total
 Switch                   367       $7.00     12    $84.00    $30,828.00
 Servers                  278      $91.98     12 $1,103.76  $306,845.28
 Monitor                 4622       $1.44     12    $17.28    $79,868.16
 Workstation             4646       $4.71     12    $56.52  $262,591.92
 Docking Station          126       $3.73     12    $44.76     $5,639.76
 UPS 1000 VA              277       $1.32     12    $15.84     $4,387.68
 UPS 1500 VA              315       $1.32     12    $15.84     $4,989.60
 Notebook PC              157       $9.36     12  $112.32     $17,634.24
 Laser Printer           4994      $13.12     12  $157.44   $786,255.36
 Notebook Mouse             142         $0.52         12         $6.24        $886.08
 Notebook Keyboard          142         $0.60         12         $7.20       $1,022.40
                                                                         $1,500,948.48


2010/11 Maintenance Cost (if the Contract was renewed)
Item                    Number      Cost per        Months      Annual     Total
                                    month                       Cost
Switch                        367           $7.00            12    $84.00        $30,828.00
Servers                       278          $91.98            12 $1,103.76      $306,845.28
Monitor                      4622           $1.83            12    $21.96      $101,499.12
Workstation                  4646           $6.15            12    $73.80      $342,874.80
Docking Station               126           $3.73            12    $44.76         $5,639.76
UPS 1000 VA                   277           $1.95            12    $23.40         $6,481.80
UPS 1500 VA                   315           $1.95            12    $23.40         $7,371.00
Notebook PC                   157           $9.36            12 $112.32          $17,634.24
Laser Printer                4994          $16.50            12 $198.00        $988,812.00
Notebook Mouse                142           $0.52            12      $6.24         $886.08
Notebook Keyboard             142           $0.60            12      $7.20        $1,022.40
                                                                             $1,809,894.48


Question 12: How does the state maintain the equipment inventory? In other words, was a
physical inventory completed in January 2010? Was the inventory information collected through
network software identification?

Answer to Question 12:           The vendor has maintained the FRVIS equipment inventory and the
Department verifies the invoices to the Department’s purchase orders. The total inventory is
substantially accurate; however, there may be some variance in what equipment is located at each
site.
                                                                                         Page 3 of 9
Question 13: Does the state expect the number of installation, de-installation, and relocation
services in the future to be very similar to the historical chart in Attachment C? If not, can you
provide a future incident estimate?

Answer to Question 13:            Yes, we expect it to be similar. During the last few years we have
seen a decline in these services requests; most likely due to the decline in the economy.


Question 14: How many full-time resources are supporting the State with the current hardware
maintenance support in place?

Answer to Question 14:           We do not know the number of resources employed by the vendor.


Question 15: How much of the equipment do you expect to be still covered by manufacturers
warrantee at the start of this contract (parts, labor, or both)? Please identify what type of in-
warrantee coverage the State has on the equipment.

Answer to Question 15:           Please see the answer provided with Question 5.


Question 16: What is the service management system that DHSMV uses in the TAC (pg.25)?

Answer to Question 16:           Hewlett Packard’s “Service Manager”.


Question 17: Will the State allow the Contractor track and update the hardware maintenance calls
in the TAC DHSMV service management system (pg.25)?

Answer to Question 17:             The Contractor may have access to the service management system
to view call status but will not be able to update the hardware maintenance calls.


Question 18: How will the state keep the workstation images updated and provided to the
contractor when changes to the software or hardware configuration dictates a new image (pg.26)?

Answer to Question 18:           It is the responsibility of the Contractor to update the image when
there is a change in the software or hardware configuration. The Department will notify the
Contractor when there is a configuration change and the Department will provide the updated
component(s) to the Contractor.


Question 19: When the contractor’s resource is leaving a site and must notify TAC, will the State
allow a phone call or text message rather than email as appropriate notification (pg.26)?

Answer to Question 19:           Notification by email is preferred. Notification by phone call is
acceptable; however, there will not be a written record of the Contractor’s attempt to close the call if
a dispute arises between the Contractor and the Department as to what time the call was closed.


Question 20: Is the contractor’s Service Coordinator required to be in person during the State’s
telephone conferences with State personnel from the Neil Kirkman Building in Tallahassee (pg.26)?

Answer to Question 20:           No.
                                                                                            Page 4 of 9
Question 21: Although the statement is made in the ITN that no office space will be provided to
the contractor, the ITN also discusses the State’s ability to transfer equipment and spares between
sites (pg.27). Please clarify if the contractor will be able to use State space for any reason.

Answer to Question 21:             The Contractor will not be able to use the State’s space.


Question 22: In the ITN, you encourage small businesses to participate as a prime or sub-
contractor. If a small business has the ability to prime, can you waive the proposal bond
requirement?

Answer to Question 22:             The submission of a proposal bond will remain a mandatory
requirement.


Question 23: Are the workstations to be installed with a server as identified in the price proposal
form (pg. 42) assumed to be in the same physical location?

Answer to Question 23:             Yes.


Question 24: What are the current costs for installs, site surveys, cabling trip charge, and cabling
cost per drop that the state is paying today?

Answer to Question 24:

Current Pricing for Tax Collector Service Requests
Server and up to 5 workstations installation cost                                       $ 7,437.50

Server and up to 10 workstation installation costs                                      $ 7,437.50

Server and up to 20 workstation installation costs                                     $ 11,375.00

Server and up to 30 workstation installation costs                                     $ 11,375.00

Server and 31 or more workstation installation costs                                   $ 12,950.00

Other installation cost per hour                                                          $ 175.00

Site Survey Cost                                                                            431.51

Cabling Trip Charge                                                                        $500.00

Cabling Cost per Drop                                                                     $ 196.88



Question 25: For the services history in Attachment C, do these numbers apply to the total history
that the vendor supplied or is this the total history that the State had performed? The reason for the
question is that the ITN indicates on page 29 that the offices are allowed to go outside the contract
for these services.

Answer to Question 25:             The history provided is of the total services that the vendor
performed in 2009.




                                                                                               Page 5 of 9
Question 26: Please confirm that the “Payment Months” column for Cost Table A, page 1 (pg. 38 –
December 1, 2010 through June 30, 2011) should be “19” for the 19 months identified between
12/1/2010 and 6/20/2011.

Answer to Question 26:          Section 9.0, Price Proposal Form (pages 38-43) has been amended
to include quantities and payment months.


Question 27: Can you please provide some descriptions/examples of the “other installation costs”
from the Attachment C chart that total 388.8 units?

Answer to Question 27:            Examples: installation of additional workstations and printers at an
established office that already has a server; installation or relocation of a server.


Question 28: Regarding ITN 023-10, have liquidated damages been applied under the current
contract and if so, what was the total dollar amount for the last year?

Answer to Question 28:          There were no liquidated damages applied in 2009. Approximately
$500,000 in liquidated damages was applied for years 2007 and 2008 combined. The service level
agreement and liquidated damages for the current contract are not the same as the ones proposed in
the new contract. Servers and switches still have a four hour fix requirement. Fix for all other
hardware items have been extended from next business day to 2 nd business day. In the previous
contract, there was no monthly cap on liquidated damages and the daily cap on liquidated damages
was $500.00.


Vendor: Hewlett Packard

Question 29:            Contract Start Date: The current incumbent has a contract through 31-Dec-
2010, though the ITN states that the winning contractor’s hardware support starts on 01-Dec-2010.
a.      Is the one month overlap a transitional phase?
b.      If yes, which contractor will be responsible for liquidated damages, if assessed?

Answer to Question 29:
   a. The current contract expires November 30, 2010. There is no intention to have an overlap.
   b. Not applicable.


Question 30: Bonds: Are the bonds necessary to be included with the proposal or at a later date?
The RFP has the following conflicting information:
       Section 2.0 Special Conditions: “June 30, 2010 Post notice of intended award. Performance
       and Damage Bonds due from selected contractor within 14 days.”

        Section 7.8.8 states: Proposal Bond: Include the proposal bond referenced in Section 2.3
        with the price proposal.

Answer to Question 30:          The ITN has three separate bond requirements. Section 2.3 explains
the Proposal Bond, due with submission of competing vendor’s Best and Final Offer price proposal.
Only, the awarded vendor will be responsible with securing both the Performance Bond and Damages
Bond as indicated.


Question 31:              Section 4.2 Equipment Additions and Deletions; Paragraph B: In the event
that the State decides to purchase new printers, we would request to review the new printers to see
if we can support it at current pricing or be allowed to negotiate to a fair support cost since the
model may be a higher priced printer that may also cost more to support.

                                                                                           Page 6 of 9
Answer to Question 31:         All equipment will be maintained at the discretion of the
Department. The Department will consult with the vendor prior to initiating changes to equipment
serviced under ITN 023-10 and acceptance of change will be achieved through mutual agreement of
vendor and Department, please see Section 1.38, Additions/Upgrades/Deletions. If the awarded
vendor and the Department cannot come to agreement on maintenance of new equipment, the
Department may opt to seek an alternative procurement.


Question 32:          Section 4.3.1 Repair and Maintenance Plan; Paragraph 3: Is the replacement
of Keyboard, Mouse, and Monitor subject to Liquidated Damages if they delayed by shipping carrier?

Answer to Question 32:            No, not if there is evidence that the delay is by the shipping carrier.


Question 33:             Section 4.3.2 Remedial Maintenance:

a.     Paragraph 3. Since Proliant includes Microsoft as the Operating System (or other third-party
O/S) and ProCurve has proprietary Software

b.      Does the ITN require that the winning contractor include O/S support for Microsoft?

c.      Does the ITN require that the winning contractor include O/S support for ProCurve?

d.      If the State does not require O/S Support on either item, then the Liquidated Damages
should not apply if it’s determined to be an O/S issue – correct?

e.      Paragraph 5: Who is responsibility to update the Firmware for hardware and software?

f.      Paragraph 5: If the State updates its image, who is responsibility to update all workstations
and/or servers?

g.     Paragraph 7: Notebook battery replacement is included in the maintenance cost.
Are UPS batteries also required?

Answer to Question 33:

b.      Winning vendor is responsible for operating system support within the scope of backup and
recovery. The department will maintain the day to day operation of the operating system including
Microsoft patches and overall performance.

c.     Yes. The State will perform any required software patching or updates, but if the switch
malfunctions for any reason, the Contractor is responsible for remedial maintenance.

d.      Liquidated Damages will only apply to the OS when it is related to backup/recovery.

e.       Normally we do not have firmware updates; however, if a firmware update or hardware
related software update becomes necessary and it cannot be deployed remotely, it will be the
responsibility of the Contractor to perform the update. ISA must be actively involved in decisions
regarding firmware or hardware related software updates.

f.      When a new image is developed we do not deploy it to existing workstations/servers. All
future machines will receive the image.

g.      Yes, if the UPS battery fails.



                                                                                              Page 7 of 9
Question 34:               Section 4.3.6 Transfer of Equipment: If the State transfers equipment from
one location to another and fails to notify the contractor of the move, when a service call is
subsequently placed for the equipment the contractor may respond to an incorrect location. In this
case, is it correct that a contractor will not be liable for liquidated damages since the required service
level may not be met?

Answer to Question 34:            The State will inform the Contractor where the equipment is located
when the service call is made.


Question 35:             Section 4.3.9 Additional Requirements; Paragraph 3: If the State purchase
After-Market third-party toner, and a case study has been determined that the failure is the fault of
the third-party toner, any liquidated damages should not be assessed.

Answer to Question 35:            Agreed.


Question 36: Section 4.8 Equipment Inventory: Is it required to perform an inventory if you are
the incumbent and already have all the equipment registered and contracted?

Answer to Question 36:           There is not a requirement to perform a physical inventory; however
there is a requirement to correct inventory records if the Contractor becomes aware of the
discrepancies.


Question 37:             Section 2.6 Liquidated Damages:

a.       Paragraph a: Does the site have to be down for an entire work day (8:00 AM to 5:00 PM) to
be liable for liquidated damages?

b.       What if the site is down from 1:00 PM to 5:00 PM and 8:00 AM to 1:00 PM the following day.
Is the contractor liable for $0, $1,000, or $2,000 in liquidated damages?

c.      Paragraph b: The ITN references Section 5.3 (which only covers Copies of Proposals).
Should the reference be to Section 4.3 (Maintenance Requirements)?

Answer to Question 37:

    c. If the remedial maintenance is not completed by the specified time frames in Section 4.3,
       liquidated damages of $200.00 apply for the day, regardless of whether the site is down or
       not. No a site does not have to be down for an entire work day to be liable for liquidated
       damages.
    d. If the site is down (due to a server or server outage) and maintenance is not completed
       within 4 hours, liquidated damages would be accessed at $200.00 a day. We think what you
       are asking is what happens if the incident is split between 2 days. In this scenario, $200.00
       would apply for both days (if the Contractor does not meet the 97% SLA of the monthly
       reported incidents).
    e. Yes. This change has been made in the ITN.




                                                                                              Page 8 of 9
                                              STATE OF FLORIDA

                       DEPARTMENT OF HIGHWAY SAFETY AND MOTOR VEHICLES

                                           BID LIST REGISTRATION

                                                  APRIL 21, 2010

With this sheet you have received solicitation documents for the following:

Solicitation Number:                             ITN 023-10

Number of Addenda as of above date:              Two

Item(s) of Bid                                   Tax Collector Hardware Maintenance

Commodity Code                                   933-020, 933-780, 933-900

Date and Time Due                                May 6, 2010, no later than 2:30 PM Eastern Time

The solicitation documents you received are subject to change. To receive electronic notices of addenda
to this solicitation, please fill in the information below and send to the Procurement Officer identified in
section 1.3 of this solicitation or fax to the Bureau of Purchasing & Contracts at (850) 617-5115, or mail to:

                                                 Department of Highway Safety and Motor Vehicles
                                                 Neil Kirkman Building, Room B412, Mail Station 31
                                                 2900 Apalachee Parkway
                                                 Tallahassee, Florida 32399-0524

It is important that proposers monitor the Vendor Bid System (VBS) for any changes to this solicitation. It
is the proposer’s responsibility to be aware of any changes posted to the VBS. REGISTRATION WITH THE
DEPARTMENT FOR THIS SOLICITATION IS NOT A REQUIREMENT TO SUBMIT A PROPOSAL.


Company Name:

Address:

City, State & Zip:

Email:

Telephone: (     )                                                Fax: (      )

Federal Tax Identification Number:

Signed:                                                                    Date:



For further information on this process, you may telephone (850) 617-3203.


To receive information on DHSMV solicitations 24 hours a day, 7 days a week, visit the Vendor Bid System at
http://vbs.dms.state.fl.us/vbs/search.criteria_form


                                                                                                        V 02.17.10
ITN 023-10                                                           Amended as of 04/21/2010


                                           TABLE OF CONTENTS

  Solicitation Introduction

  1.0     PURPOSE AND GENERAL INFORMATION
     1.1    Purpose                                                              7
     1.2    Glossary                                                             7
     1.3    Procurement Officer                                                  9
     1.4    Contract Manager                                                     9
     1.5    Mandatory Requirements                                               9
     1.6    Non-Responsive Proposals, Non-Responsive Respondents                 10
     1.7    Costs of Developing and Submitting Proposal, Ownership               10
     1.8    Authorized Representative                                            10
     1.9    Addenda                                                              10
     1.10   Employment of Unauthorized Aliens                                    10
     1.11   Drug-Free Workplace Program                                          10
     1.12   Public Access to Documents                                           10
     1.13   Public Entity Crimes                                                 10
     1.14   Diversity                                                            10
     1.15   Discrimination                                                       10
     1.16   Taxes                                                                11
     1.17   Extraneous Terms and Conditions                                      11
     1.18   Cancellation                                                         11
     1.19   Termination for Cause                                                11
     1.20   Termination by Mutual Consent                                        11
     1.21   Termination in the Best Interests of the State                       11
     1.22   Contractor’s Responsibilities Upon Termination                       11
     1.23   Delivery                                                             12
     1.24   Contractual Submissions                                              12
     1.25   Contractor Responsibility                                            12
     1.26   Discussions                                                          12
     1.27   Non-Exclusive Rights                                                 12
     1.28   Assignment of the Contract                                           12
     1.29   Benefit                                                              12
     1.30   Intentions                                                           12
     1.31   Minor Bid Exceptions                                                 12
     1.32   Silence of Specifications                                            12
     1.33   Small Business Participation                                         12
     1.34   Contract                                                             13
     1.35   Default                                                              13
     1.36   PRIDE                                                                13
     1.37   RESPECT                                                              13
     1.38   Additions/Upgrades/Deletions                                         13
     1.39   Economy of Presentation                                              13
     1.40   Accessibility for Disabled Persons                                   13
     1.41   Specification Exceptions, Omissions, or Errors                       13
     1.42   Site Rules and Regulations                                           13
     1.43   Liability                                                            13
     1.44   Submission of Proposal                                               14
     1.45   Proposal Tenure                                                      14
     1.46   Proposer’s Responsibility                                            14
     1.47   Posting of Tabulation                                                14
     1.48   Response Clarification                                               14
     1.49   Notice of Solicitation Protest Bonding Requirement                   14
     1.50   Legal Requirements                                                   15
     1.51   Applicable Laws and Rules                                            15
     1.52   Severability                                                         15
     1.53   Force Majeure                                                        15
     1.54   MyFloridaMarketPlace Transaction Fee                                 15
     1.55   Registration Required for Florida Vendors                            15


                                                Page 2 of 84
ITN 023-10                                                                 Amended as of 04/21/2010


  2.0     SPECIAL CONDITIONS
     2.1    Calendar of Events                                                         16
     2.2    Term of Contract                                                           17
     2.3    Proposal Bond                                                              17
     2.4    Performance Bond                                                           17
     2.5    Damages Bond                                                               17
     2.6    Liquidated Damages                                                         18
     2.7    Proposer’s Inquiries                                                       18
     2.8    Independent Capacity of Contractor                                         18
     2.9    Technical Documentation                                                    18
     2.10   Invoices                                                                   19
     2.11   Bid Opening                                                                19
     2.12   Project Planning Requirements                                              19
     2.13   Implementation Dates                                                       20
     2.14   Contractor’s Insurance                                                     20
     2.15   Fingerprint Requirements                                                   20

  3.0    SCOPE OF WORK
     3.1   Background                                                                  21
     3.2   Objectives                                                                  21
     3.3   Current Process                                                             21
     3.4   Current Equipment Inventory                                                 22
     3.5   Hardware Maintenance History                                                23
     3.6   Installation, De-Installation and Relocation Services History               23
     3.7   Budget                                                                      23

  4.0    MANDATORY REQUIREMENTS
     4.1   Designated Personnel                                                        24
     4.2   Equipment Additions and Deletions                                           24
     4.3   Maintenance Requirements                                                    25
           4.3.1 Repair and Maintenance Plan                                           25
           4.3.2 Remedial Maintenance                                                  25
           4.3.3 Service Calls                                                         27
           4.3.4 Preventative Maintenance                                              27
           4.3.5 Site Inventory                                                        27
           4.3.6 Transfer of Equipment                                                 28
           4.3.7 Engineering Changes                                                   28
           4.3.8 Incident Reports                                                      28
           4.3.9 Additional Requirements                                               29
     4.4   Installation, De-Installation and Relocation Services                       29
     4.5   Security                                                                    30
     4.6   Quality Control                                                             30
     4.7   Future Improvements                                                         30
     4.8   Equipment Inventory                                                         30


  5.0     INSTRUCTIONS FOR PREPARING STATEMENT OF QUALIFICATIONS AND SERVICES OFFERED
     5.1     Two Stage Process                                                   31
     5.2     Labeling                                                            31
     5.3     Copies of Proposals                                                 31
     5.4     Document Delivery                                                   31
     5.5     Inspection or Examination of SQSO’s                                 31
     5.6     Withdrawal of SQSO                                                  31
     5.7     Execution of SQSO                                                   31
     5.8     SQSO Format                                                         31
        5.8.1 Transmittal Letter                                                 31
        5.8.2 Invitation to Negotiate Cover Sheet                                31
        5.8.3 Executive Summary                                                  31
        5.8.4 Project Organization and Plan                                      32
        5.8.5 Customer References                                                32


                                                     Page 3 of 84
ITN 023-10                                                                Amended as of 04/21/2010


        5.8.6   System Requirements                                                   32
        5.8.7   Assumptions                                                           32
        5.8.8   Price Proposal Format                                                 32
        5.8.9   Small Business Enterprise Participation                               32

  6.0     EVALUATION OF SQSO
     6.1    Statement of Qualifications and Services Offered                          33
     6.2    Executive Summary                                                         33
     6.3    Project Organization and Plan                                             33
     6.4    Customer References                                                       33
     6.5    Designated Personnel                                                      33
     6.6    Equipment Additions and Deletions                                         33
     6.7    Maintenance Requirements                                                  33
     6.8    Installation, De-Installation and Relocation Services                     33
     6.9    Security                                                                  33
     6.10   Price Proposal                                                            33
     6.11   Quality Control                                                           33
     6.12   Future Improvements                                                       33
     6.13   Criteria for Awarding Points to SQSO Sections                             33

  7.0     INSTRUCTIONS FOR PREPARING PROPOSALS
     7.1     Submission                                                               34
     7.2     Labeling                                                                 34
     7.3     Copies of Proposals                                                      34
     7.4     Document Delivery                                                        34
     7.5     Inspection or Examination of Proposals                                   34
     7.6     Withdrawal of Proposals                                                  34
     7.7     Execution of Proposals                                                   34
     7.8     Proposal Format                                                          34
        7.8.1 Transmittal Letter                                                      34
        7.8.2 Executive Summary                                                       34
        7.8.3 Project Organization and Plan                                           35
        7.8.4 Customer Reference                                                      35
        7.8.5 System Requirements                                                     35
        7.8.6 Assumptions                                                             35
        7.8.7 Price Proposal Format                                                   35
        7.8.8 Proposal Bond                                                           35

  8.0     EVALUATION OF PROPOSALS
     8.1    Technical Proposal                                                        36
     8.2    Executive Summary                                                         36
     8.3    Project Organization and Plan                                             36
     8.4    Customer References                                                       36
     8.5    Designated Personnel                                                      36
     8.6    Equipment Additions and Deletions                                         36
     8.7    Maintenance Requirements                                                  36
     8.8    Installation, De-Installation and Relocation Services                     36
     8.9    Security                                                                  36
     8.10   Quality Control                                                           36
     8.11   Future Improvements                                                       36
     8.12   Price Proposal                                                            36
     8.13   Tie Proposal                                                              36
     8.14   Criteria for Awarding Points to Technical Proposal Sections               37




                                                     Page 4 of 84
ITN 023-10                                                                         Amended as of 04/21/2010


  9.0        PRICE PROPOSAL FORM
             TABLE A                                                                           38
             TABLE B                                                                           42
             TABLEC                                                                            43

  ATTACHMENTS

     ATTACHMENT A       Current Equipment Inventory                                            44
     ATTACHMENT B       Hardware Equipment Incident History 2009                               45
     ATTACHMENT C       Service Request History 2009                                           46
     ATTACHMENT D       Equipment Accident Damage or Misuse Procedure                          47
     ATTACHMENT E       Desktop Hardware Accidental Damage or Misuse Repair Form               48
     ATTACHMENT F       Office Locations                                                       49
     ATTACHMENT G       Hardware Inventory by Location                                         57
     ATTACHMENT H       Server and Workstation Configuration                                   67

     ATTACHMENT I       PUR1000                                                                69
     ATTACHMENT II      PUR1001                                                                76
     ATTACHMENT III     Identical Tie Bid Forms                                                79
     ATTACHMENT IV      Documentation of Savings/Discounts/Price Reductions                    80
     ATTACHMENT V       Checklist                                                              81
     ATTACHMENT VI      Certification of Site Survey                                           82
     ATTACHMENT VII     References                                                             83




                                                 Page 5 of 84
ITN 023-10                                                                                    Amended as of 04/21/2010


  1.34    CONTRACT: The contract resulting from this solicitation process shall consist solely of the purchase order
  issued by the Department to the successful proposer, this solicitation and any addenda thereto, and the proposal,
  including any license/use agreement submitted by the successful proposer as part of its proposal except to the
  extent of any conflict with Florida law or terms and conditions of the proposal. In the event of a conflict among any
  of the documents referenced herein, the following priority shall apply, with the language of each listed document
  governing the documents listed below it:
              a. The purchase order
              b. Any addenda to the solicitation
              c. The solicitation
              d. The awarded proposal including any agreements. Any agreements which include, but are not
                   limited to installation, licensing, maintenance, software, etc. must be submitted with the proposal
                   and agreed to by the Department during negotiations.

  1.35    DEFAULT: Failure of the contractor to perform according to the contract shall be cause for the contractor
  to be found in default. In the event of default, any and all reprocurement costs, along with any other remedies
  provided in the solicitation, contract and/or by rule or law, may be charged against the contractor.

  1.36    PRIDE: Prison Rehabilitative Industries and Diversified Enterprises, Inc. (PRIDE) The State supports
  and encourages the use of Florida Correctional work programs. See attached Form PUR 1000, Paragraph 40.
  Suppliers will use PRIDE commodities/services where applicable.

  1.37    RESPECT: The State Supports and encourages the gainful employment of citizens with disabilities. See
  attached Form PUR 1000, Paragraph 41. Suppliers will use RESPECT commodities/services where applicable.

  1.38    ADDITIONS/UPGRADES/DELETIONS: During the term of the contract resulting from this solicitation, the
  Department shall have the right to add/delete services/products upon mutual written agreement of both parties.
  Quantities in commodity purchases may be modified within the limits of the Category thresholds set in 287.017 F.S.

  1.39     ECONOMY OF PRESENTATION: Each proposal shall be prepared simply and economically, providing a
  straightforward, concise delineation of the proposer’s capabilities to satisfy the requirements of this solicitation.
  Fancy bindings, colored displays, and promotional material are not desired. Emphasis in each proposal must be on
  completeness and clarity of content. In order to expedite the evaluation of solicitations, it is essential that
  proposer’s follow the format and instructions contained herein.

  1.40   ACCESSIBILITY FOR DISABLED PERSONS: If special accommodations are needed, please advise the
  Bureau of Purchasing and Contracts at (850) 617-3203 no later than five working days prior to the event.

  1.41     SPECIFICATION EXCEPTIONS, OMISSIONS, OR ERRORS: Specifications are based on the most
  current literature available. Proposers shall notify the Bureau of Purchasing and Contracts, Department of Highway
  Safety and Motor Vehicles, in writing, no less than ten (10) days prior to the bid opening, of any change, omission
  or error in the manufacturer’s specifications which conflict with the solicitation specifications.

  1.42     SITE RULES AND REGULATIONS: The proposer shall use its best efforts to assure that its employees
  and agents, while on any State, County or Agent premises, shall comply with the rules and regulations applicable to
  that site.

  1.43    LIABILITY: The contractor shall hold harmless the Department from any and all liability in damages arising
  out of covenants and agreements, it being specifically understood that it is an independent contractor to furnish
  said service upon its own credit and it is not an employee, agent, servant or representative of the Department.




                                                     Page 13 of 84
ITN 023-10                                                                                   Amended as of 04/21/2010


  2.0        SPECIAL CONDITIONS

  2.1       CALENDAR OF EVENTS: The following time schedule will be strictly adhered to in all actions relative to
  this solicitation, unless modified by the Department by addendum to this solicitation.

             March 31, 2010                       Solicitation issued.

             April 14, 2010                       All questions and/or proposed changes to the solicitation must be
                                                  submitted in writing to the issuing officer by 5:00 PM Eastern Time
                                                  (may be submitted earlier.) See Section 1.26.

             April 21, 2010                       Responses to written inquires and proposed changes will be
                                                  posted      on   the      Florida   Vendor       Bid  System at
                                                  http://vbs.dms.state.fl.us/vbs/search.criteria_form .

             May 6, 2010                          Respondents’ “Statements of Qualifications and Services
                                                  Offered” are due. Responses must be received as specified in
                                                  Section 1.44 of this solicitation, no later than 2:30 PM Eastern
                                                  Time. Responses must be addressed to the Procurement Officer
                                                  as specified in Section 1.3.

                                                  All responses will be opened by Department employees starting at
                                                  or after 2:30 PM Eastern Time at the Neil Kirkman Building, Room
                                                  B409, 2900 Apalachee Parkway, Tallahassee. The public may
                                                  attend the opening but may not review any proposals submitted
                                                  until they become public records in accordance with Section
                                                  119.07, Florida Statutes. The names of respondents and the
                                                  names of firms submitting “no proposal” responses will be read
                                                  aloud.

             May 17, 2010                         There will be a public meeting of the evaluation committee for the
                                                  purpose of evaluating Statements of Qualifications and Services
                                                  Offered at 3:00 PM Eastern Time, in the auditorium of the Neil
                                                  Kirkman Building, 2900 Apalachee Parkway, Tallahassee, FL.

             May 19, 2010                         Posting of respondents selected for negotiations.

             June 2 - 4, 2010                     Start of negotiations with selected respondents.

             June 17, 2010                        Best and Final offers to be submitted in writing as specified in
                                                  Section 1.44 of this solicitation, no later than 2:30 PM Eastern
                                                  Time. Proposal Bonds are due with vendor’s submission.

             June 28, 2010                        There will be a public meeting of the evaluation committee for the
                                                  purpose of evaluating final offers at 10:00 AM Eastern Time, in the
                                                  auditorium of the Neil Kirkman Building, 2900 Apalachee Parkway,
                                                  Tallahassee, Florida.

             June 30, 2010                        Post notice of intended award. Performance and Damage Bonds
                                                  due from selected contractor within 14 days.

             July – November 30, 2010             Contractor works with ISA and performs ramp up activities to
                                                  ensure that they will be fully operational when the Hardware
                                                  Maintenance begins on December 1, 2010.

             December 1, 2010                     Hardware Maintenance begins.

             Note:   The performance bond is due within 14 calendar days of award.




                                                    Page 16 of 84
ITN 023-10                                                                                       Amended as of 04/21/2010


  2.6        LIQUIDATED DAMAGES:

        a. In as much as failure to implement the contract as described will result in substantial injury to the
           Department of Highway Safety and Motor Vehicles, the contractor agrees to pay the Department $1,000
           per work day for each site specified herein that is not operational as agreed and reflected in the firm, final
           written offer and contract, except as otherwise agreed by the Department, not as a penalty, but as
           liquidated damages. Operational for purposes of this section means that the commodity or service
           provided performs as set forth in the ITN and the contractor’s proposal. Liquidated damages shall be
           deducted from the monies due the contractor, except the contractor shall not be liable if failure to perform
           arises out of cause beyond the contract and without the fault or negligence of the contractor (Acts of God,
           the public enemy, fires, floods, strikes, freight embargoes, regulated telephone company delays, etc.).

        b. If the contractor fails to successfully complete on-site repairs of the equipment or fails to provide like
           equipment on a loan basis with the time frame specified in Section 4.3, Maintenance Requirements for
           97% of the reported monthly incidents, it is understood, and the contractor hereby agrees that the amount
           of two hundred ($200.00) per business day for each business day the site is normally scheduled to be
           opened, not to exceed $50,000.00 per month, shall be deducted from the monies due the contractor or
           given to the to the State as a credit that can be used to deduct future invoices, not as a penalty, but as
           liquidated damages. Except the contractor shall not be liable if failure to perform arises out of cause
           beyond the control and without the fault or negligence of the contractor (Acts of God, the public enemy,
           fires, floods, strikes, freight embargoes, regulated telephone company delays, etc.)

  2.7       PROPOSER’S INQUIRIES:             The respondent shall examine this solicitation to determine if the
  Department’s requirements are clearly stated. If there are any requirements which restrict competition, the
  respondent may request, in writing, to the Procurement Officer identified in Section 1.3 that the specifications be
  changed. The respondent who requests changes to the Department’s specifications must identify and describe the
  respondent’s difficulty in meeting the Department’s specifications, must provide detailed justification for a change,
  and must provide recommended changes to the specifications. Questions concerning conditions and specifications
  of this solicitation, and/or requests for changes to the solicitation must be received in writing by the Issuing Officer
  no later than the date and time specified in the Calendar of Events (Section 2.1). A respondent’s failure to request
  changes by the date described above, shall be considered to constitute respondent’s acceptance of Department’s
  specifications. The Department shall determine what changes to the solicitation shall be acceptable to the
  Department. If required, the Department shall issue an addendum reflecting the acceptable changes to this
  solicitation,      which      shall    be     posted     on       the    State’s    Vendor       Bid      System      at
  http://vbs.dms.state.fl.us/vbs/search.criteria_form in order that all respondents shall be given the opportunity of
  submitting proposals to the same specifications. Respondents submitting a proposal must submit by the Statement
  of Qualifications and Services Offered (SQSO) or best-and final-offer (BAFO) deadline, whichever follows any
  addendum, written acknowledgment of the addendum.

  2.8     INDEPENDENT CAPACITY OF CONTRACTOR: The parties hereto agree that the proposer, its officers,
  agents and employees, in the performance of this Contract, shall act in the capacity of an independent contractor
  and not as an officer, employee or agent of the State. Proposer agrees to take such steps as may be necessary to
  ensure that each sub-contractor of proposer will be deemed to be an independent contractor and will not be
  considered or permitted to be an agent, servant, joint venturer, or partner of State. All persons furnished, used,
  retained, or hired or on behalf of proposer or such sub-contractor, and proposer shall be responsible for payment of
  any and all unemployment, social security, and other payroll taxes for such persons, including any related
  assessments or contributions required by law.

  2.9      TECHNICAL DOCUMENTATION: All products bid must meet or exceed all conditions and specifications
  of the solicitation. When technical documentation is required by this solicitation, its purpose is to demonstrate
  compliance of the product bid with applicable technical requirements of the solicitation and to allow a technical
  evaluation of the product. Failure to provide the required technical documentation with the bid submittal shall make
  the proposal non-responsive, unless the Bureau of Purchasing and Contracts, in its sole discretion and in the best
  interest of the Department, determines the acceptability of the products offered through technical documentation
  available within the Department of Highway Safety and Motor Vehicles, as of the date and time of the bid opening.

  Such authority of the Bureau of Purchasing and Contracts shall in no way relieve the proposer from the ultimate
  responsibility to submit the required technical documentation, nor shall any proposer assume that such
  documentation is otherwise available to the Bureau. The Department shall not be responsible for the accuracy of
  the technical documentation in its possession.


                                                      Page 18 of 84
ITN 023-10                                                                                          Amended as of 04/21/2010


  4.0        MANDATORY REQUIREMENTS

  4.1      DESIGNATED PERSONNEL: Respondent must describe how they will meet or exceed the requirements
  of this section.

        a. For the term of the contract, Contractor shall designate a Service Coordinator to handle coordination of all
           service calls between DHSMV staff, contractor, and Tax Collector personnel. The Service Coordinator
           shall be available during business hours by email and phone. This individual must have a working
           knowledge of the equipment being serviced through this contract. This working knowledge shall be
           sufficient for the individual to fully understand the repairs being made at the sites and communicate with
           both contractor’s field service personnel and State’s technical staff.

        b. Occasionally Tax Collectors open, relocate or close offices. For the term of this Contact, the Contractor
           shall provide qualified staff that upon request can install equipment and relocate equipment to new offices.
           Staff must have:
               an in-depth knowledge of servers, workstation, and troubleshooting techniques;
               a thorough knowledge of hardware configuration and network connectivity; and
               experience with installing and configuring server hardware in a Windows Server 2003/2008
               environment, Microsoft Active Directory, and in deploying Windows XP/7 workstations.

        c.   If, in the State’s sole opinion, contractor personnel assigned to project do not exhibit the knowledge, skills,
             abilities, and other qualities necessary to ensure timely and successful completion of the projects, the
             contractor shall replace the individual(s) with a more qualified individual(s) within thirty (30) days from
             receipt of such notification by the State.

        d. All personnel performing maintenance must be trained to service the equipment covered by this contract.
           Training shall be completed before individual is assigned to service the equipment covered by this contract.
           Training shall be provided to whatever level is necessary to ensure the individual has the requisite
           qualifications to perform satisfactory maintenance service.

             The contractor shall identify all key personnel who shall be providing maintenance on the System, furnish
             the State with a means of identifying these personnel, furnish the State with credentials on these personnel
             and notify the State at least thirty (30) days in advance of any reductions in staffing levels of key personnel
             at any local or district office serving the State.

  4.2     EQUIPMENT ADDITIONS AND DELETIONS: Respondent must describe how they will meet or exceed
  the requirements of this section.

        a. Occasionally Tax Collectors require additional equipment. For the most part, we have been fulfilling
           requests by repurposing equipment from offices that have closed, but occasionally additional equipment is
           purchased. When the purchase of new equipment is required and the current models are no longer
           available, we will purchase an equivalent model. Maintenance of the equivalent models shall be offered at
           the original proposal price or current state government pricing, or at a negotiated price, whichever is lower.

        b.    During the term of the Contract, there is a small possibility that the State may replace the current printers
             statewide. If the current printers are replaced, the printer maintenance costs shall be offered at the original
             proposal price or current state government pricing, or at a negotiated price, whichever is lower.

        c.   In addition, the State reserves the right to move any and all equipment from one location to another in order
             to meet its operational requirements. The contractor will be notified by email of any changes. During the
             term of the contract, additional offices may be added or existing offices closed and equipment may be
             added or deleted from the State’s inventory. The amount of equipment may be substantially reduced
             during the last year of the Contract if the State elects to procure statewide replacement of the FRVIS
             equipment.

        d. During the term of the Contract, the State may upgrade the workstation and server operating systems to
           more current versions.




                                                         Page 24 of 84
ITN 023-10                                                                                          Amended as of 04/21/2010


             turns the system over to tax collector personnel, ready for testing (RFT). If the system is not operational
             when the tax collector personnel test the system, the fix time continues from the last RFT to the next. For
             all other equipment on site remedial maintenance by the contractor shall be completed and the equipment
             returned to full operational status by the close of the second business day.
             Full operational status includes being able to print a decal through the FRVIS application and printing a
             driver license through the FDLIS application, if the office offers FDLIS services. Specifically full operational
             status means all operating system, software applications, drivers, and other associated or required
             software reloaded on the machine.

             4.       Server and workstation images must include all state supplied software for full operational status
             (including FRVIS, FDLIS, and the Digitized Driver License application (Capture)). Workstations at the
             department’s headquarter location are different than those in field offices and have a different workstation
             image. The most current server and workstation images will be provide by the State at the beginning of the
             Contract.

             5.      If the server and workstation models change over the contract period, due to obsolescence of the
             proposed models, it is the responsibility of the contractor to build new configurations and develop new
             images within sixty (60) days of email notification. If the State updates operating system patches and other
             versions of State software that require new images, it is the responsibility of the contractor to develop new
             images within sixty (60) days after email notification. The workstation image is stored on the local server.
             The imaging software must be available to Tax Collectors who need to add their software to the image and
             create a unique image for their county. Some Tax Collectors will prefer to receive the image components
             and use these to create their own images.

             6.     If the server is operational but remedial maintenance is required, remedial maintenance may be
             performed on a scheduled basis.

             7.      Notebook battery and UPS battery replacement is included in the maintenance cost.

             8.      Only new parts approved by the original equipment manufacturer for the specific device being
             serviced shall be used when replacement parts are required, unless new parts are unavailable. If new
             parts are unavailable, manufacturer certified refurbished parts are acceptable.

             9.        Upon completing the required remedial maintenance, and before leaving the site, or before leaving
             the site if remedial maintenance is incomplete, contractor’s maintenance personnel shall notify the site’s
             office manager and email TAC to report the site status and time of departure or notify TAC as agreed upon
             the State and the contractor. TAC will update the incident resolution time in the Service Management
             System. Incidents are not considered closed until the Contractor emails the TAC that the incident is
             closed. Incidents not closed by the contractor within the completion times required are subject to liquidated
             damages as defined in Section 2.6.

             10.     Contractor shall establish an escalation procedure whereby the service personnel assigned to
             perform the remedial maintenance may get assistance in problem determination and/or resolution if
             necessary to ensure a timely repair of the device out of service. A copy of contractor’s escalation
             procedure shall be given to the State’s contract manager prior to the installation of the first site.

             11     Contractor is responsible for O/S support within the scope of backup and recovery. The
             department will maintain the day to day operation of the O/S including MS patches and overall
             performance. Liquidated damages will only apply to the OS when it is related to backup/recovery

             12      Contractor is responsible for firmware and hardware related software. This process will be done in
             collaboration with ISA resources who will be actively involved.




                                                         Page 26 of 84
ITN 023-10                                                                                          Amended as of 04/21/2010


             4.3.9 ADDITIONAL REQUIREMENTS: Respondent must provide a detailed response that describes how
             they will provide the services described in this section.

             1.       The contractor will not be held accountable for meeting the service level agreement (SLA)
             described above if the site is not operational due to a problem outside of the Contractor’s responsibilities as
             defined by the ITN or if there is a misdiagnosis from the state’s help desk as to which device is inoperable.
             If the Contractor is not allowed to stay on site after hours, the time to fix will only be based on the time the
             Contractor is allowed to work on the problem.

             2.      Maintenance support does not cover damage or failure caused by neglect, improper use, fire or
             water damage, electrical disturbances, transportation by Customer work or modification by people other
             than contractor employees or subcontractors.

             3.      The State purchases an allocation of toner cartridges for the Tax Collectors. The State is
             considering use of aftermarket toner through a bid process that requires lab testing that certifies that the
             aftermarket toner performs equal to or better than OEM toner. If aftermarket toner is approved, Tax
             Collectors may purchase the approved aftermarket toner if they need additional toner beyond what the
             State provides.

             4.     Damage that is caused by accidental damage or misuse will be billed to the department on a
             monthly basis and the department will bill the Tax collector office for the repair. See Equipment Accident
             Damage or Misuse Procedure, Attachment D.

  4.4     INSTALLATION, DE-INSTALLATION, AND RELOCATIONS SERVICES: Respondent must provide a
  detailed response that describes how they will provide the services described in this section.

       a. Tax Collector requests for additional equipment, installation, de-installation or relocation services are sent
          to the department and approved by ISA Management.

       b. Whenever possible, requests for additional equipment are provisioned from spare equipment that has
          been returned to the department as a result of office closures. If the Tax Collector elects to purchase new
          equipment, the ISA Service Coordinator requests a hardware configuration and maintenance quote from
          the State’s equipment vendor. The Contractor may need to contact the Tax Collector’s coordinator for
          additional information needed to prepare a quote. Equipment is purchased and shipped to the site. The
          ISA Service Coordinator schedules an installation date that is acceptable to both the Tax Collector and the
          Contractor and notifies department resources who may be involved in the project. Contractor must
          provide services within thirty (30) calendar days from the date of notification, if requested.

       c.     For relocations or new installations, the ISA Service Coordinator will notify the Contractor and the
              Contractor contacts the Tax Collector to determine what services are needed and prepares a quote. Tax
              Collectors may choose to pay the Contractor directly for services or ask the department to pay for
              services, which will be reimbursed by the Tax Collector.

       d. After services are provided both the Tax Collector representative and the Contractor will sign a document
          that states that the hardware has been installed and contains the serial numbers of the installed
          equipment. The ISA Service Coordinator will email the sign-off document to the Contractor and request
          an invoice. Invoices that are billed to the department will be reimbursed by the Tax Collector.

       e. For new offices, a site survey will be completed. Cost of the site survey will be billed by the rate entered
          in Cost Table C.

       f.     For new installations or complete office moves, the cost will be based on the number of workstations
              installed (enter the cost for these services in Cost Table C). Cost will include the installation of all
              equipment covered under this contract for that office. Tax Collectors who have their own technical staff
              may chose to relocate their workstations and printers but the State requires that the server installations be
              performed by the Contractor.

       g. Tax Collectors occasionally need additional cabling. Some Tax Collectors hire their own cabling
          contractor while others ask the State to provide these services. Cabling costs are based on a cost per
          drop and a cabling trip charge (enter the cost for these services in Cost Table C).


                                                         Page 29 of 84
ITN 023-10                                                                                       Amended as of 04/21/2010



       h. Miscellaneous installation services will be billed at the hourly rate entered in Cost Table C. The hourly
          rate will include associated travel expenses and travel time. The hourly rate will begin when the
          Contractor arrives at the site and ends when the Contractor leaves the site.

       i.    Depending on the Tax Collector’s preference work may be performed during business hours, after
             business hours, or on the weekends.

       j.    Occasionally, Tax Collectors need to cancel or reschedule service requests. There will be no charges for
             cancellation or rescheduling of services unless the Contractor arrives at the site and did not receive prior
             notice of the cancellation.


  4.5       SECURITY: Respondent must briefly describe their general security philosophy, posture, and approach to
  ensure optimal information security protection would be achieved in providing hardware maintenance and
  installation, de-installation, and relocations services.

      a. The contractor must agree the contractor's employees will complete a fingerprint background check with
         the Florida Department of Law enforcement. Costs associated with the background check or other security
         processes shall be borne by the contractor.

      b. Contractor must ensure that operating systems are deployed and configured to meet the security
         requirements of DHSMV. Server and workstation operating systems must be hardened according to IT
         industry best practices. At a minimum, securing operating systems should include:
             1. Patch and upgrade the operating system with the latest Microsoft/vendor security patches
             2. Remove or disable unnecessary services and applications
             3. Configure operating system user authentication
             4. Test the security of the operating system
             5. No default passwords in use.

      c. Contractor must ensure all computer and data storage equipment serviced under this contract is properly
         sanitized prior to disposal, replacement, reuse or removal. Acceptable methods of sanitization include
         software to overwrite data on computer media, degaussing, or physical destruction. File deletion and
         formatting media are not acceptable methods of sanitization.

  4.6      QUALITY CONTROL: Respondent must provide a detailed quality control plan and discuss any additional
  but related services.

  4.7      FUTURE IMPROVEMENTS: The Department may consider and negotiate improvement options during the
  term of the contract.

  4.8     EQUIPMENT INVENTORY: Attachment G, FRVIS Inventory by Office Location and Attachment H, has
  been added to the ITN amended as of April 21, 2010. These inventory lists outline the exact physical office location
  of each piece of equipment to be covered as of January 2010.




                                                       Page 30 of 84
ITN 023-10                                                                                   Amended as of 04/21/2010


  6.0        EVALUATION OF SQSO

  6.1     STATEMENT OF QUALIFICATIONS AND SERVICES OFFERED: (Maximum 100 points)
  The Department will appoint an Evaluation Committee. The committee shall complete the evaluation of all valid
  SQSO’s, in accordance with the criteria set forth in this section. The points for each section are listed along with
  the location of the requirements in the solicitation document. Two or more of the highest scoring proposals will
  move to the negotiation and BAFO proposal submission portion of this ITN.

  6.2        EXECUTIVE SUMMARY: (pass/fail, Section 5.8.3)

  6.3        PROJECT ORGANIZATION AND PLAN: (0-15 points, Section to 5.8.4)

  6.4        CUSTOMER REFERENCES: (0-15 points, Section 5.8.5)

  6.5        DESIGNATED PERSONNEL: (0-10 points, Section 4.1)

  6.6        EQUIPMENT ADDITIONS AND DELETIONS: (0-5 points, Section 4.2)

  6.7        MAINTENANCE REQUIRMENTS: (0-45 points, Section 4.3 and all subsections)

  6.8        INSTALLATION, DE-INSTALLATION, AND RELOCATION SERVICES: (0-10 points, Section 4.4)

  6.9        SECURITY: (pass/fail, Section 4.5)

  6.10       PRICE PROPOSAL: (pass/fail, Section 5.8.8)

  6.11       QUALITY CONTROL: (pass/fail, Section 4.6)

  6.12       FUTURE IMPROVEMENTS: (pass/fail, reference Section 4.7)

  6.13       CRITERIA FOR SCORING SQSO SECTIONS:

             Excellent response: 90 to 100% of the maximum score.
             Good response: 80 to 89% of the maximum score.
             Fair response: 70 to 79% of the maximum score.
             Poor response: 0 to 69% of the maximum score.

  Rounding will be to the nearest tenth of a point.

  In determining whether a response is excellent, good, fair or poor a reviewer may use a combination of an
  “absolute” approach and a “comparative” approach. Example: If two firms are competing on the basis of relevant
  experience, and one has 15 years experience while the other has 16, the reviewer may score both as excellent,
  with the same number of points, because 15 or 16 years is “absolutely” excellent. However, the reviewer might feel
  that 8 years versus 16 years represents a 90% “excellent” versus a 100% “excellent.”

  NOTE: In any “Pass/Fail” section a failing score will result in the proposal being non-responsive as per
  Section 1.6 of this solicitation.




                                                      Page 33 of 84
ITN 023-10                                                                                      Amended as of 04/21/2010


  8.0        EVALUATION OF PROPOSALS

  8.1     TECHNICAL PROPOSAL: (maximum 200 points)
  The Department will appoint an Evaluation Committee. The committee shall complete the evaluation of all valid
  proposals, in accordance with the criteria set forth in this section. The points for each section are listed along with
  the location of the requirements in the solicitation document. Award will be to the highest scoring proposal,
  considering the technical proposal scoring and all costs for the entire maintenance contract period, evaluated as
  described in Section 8.19 of this solicitation.

  8.2        EXECUTIVE SUMMARY: (pass/fail, Section 7.8.2)

  8.3        PROJECT ORGANIZATION AND PLAN: (0-15 points, Section 7.8.3)

  8.4        CUSTOMER REFERENCES: (0-15 points, Section 7.8.4)

  8.5        DESIGNATED PERSONNEL: (0-10 points, Section.4.1)

  8.6        EQUIPMENT ADDITIONS AND DELETIONS: (0-5 points, Section 4.2)

  8.7        MAINTENANCE REQUIREMENTS: (0-45 points, Section 4.3 and subsections)

  8.8    INSTALLATION, DE-INSTALLATION, AND RELOCATION SERVICES: (0-10 points, Section 4.4 and
  Cost Table C.)

  8.9        SECURITY: (pass/fail, Section 4.5)

  8.10       QUALITY CONTROL: (pass/fail, Section 4.6)

  8.11       FUTURE IMPROVEMENTS: (pass/fail, Section 4.7)

  8.12    PRICE PROPOSAL: (maximum 100 points) Price will be evaluated by the present value methodology
  required by Section 287.0572, Florida Statutes, and Rule 60A-1.063, Florida Administrative Code, to determine the
  lowest cost proposal. The present value discount rate which will be used in the computations and evaluations is
  5.49%.

  Cost Table B ( maximum 100 points)

  The lowest cost proposal will be awarded 100 points. Lowest total cost (LC) divided by proposal being considered
  (PC) times maximum points score (100) equals points awarded.

  Formula: LC/PC X 100=Score.

  No price points are allocated to prices on the Supplemental Cost Sheet, Cost Table C; however, price will be
  evaluated as part of the overall technical score for Section 8.8.

  8.13   TIE PROPOSAL: In event of a tie between two or more proposers with the highest number of points, the
  proposer with the most points for the Demonstration evaluation shall be awarded the contract. In the event that two
  or more proposers are still tied, the award will be made in accordance with Section 60A-1.011, Florida
  Administrative code. See Attachment III.




                                                      Page 36 of 84
ITN 023-10                                                                                    Amended as of 04/21/2010


  9.0        PRICE PROPOSAL FORM (Page 1 of 6)



   Cost Table A, Page 1       Hardware Maintenance Cost

                              December 1, 2010 through June 30, 2011


                                    Unit Price Per
        Hardware Items                                      X          Quantity*        =       Extended Price
                                        Month
                                                              x                         =
   Switch                                                                   367
                                                              x                         =
   Server                                                                   278
                                                              x                         =
   Monitor                                                                  4622
                                                              x                         =
   Workstation                                                              4429
                                                              x                         =
   UPS                                                                      592
                                                              x                         =
   Notebook PC                                                              157
                                                              x                         =
   Laser Printer                                                            4994
                                                              x                         =
   Mouse / Keyboard                                                         142
                                                              x                         =
   Docking Station                                                          126
   * Quantity per Attachment A, Current Equipment Inventory


                                            TOTAL PRICE PER MONTH




                                   X    7 MONTHS              =



   TOTAL PRICE PER MONTH
                                                                     TOTAL COST: December 1, 2010 - June 30, 2011

                                                                     #1 :   to be entered on Cost Table B


  ITN 023-10, Price Proposal, page 1 of 6

  COMPANY:

  RESPONDENT:

  AUTHORIZED SIGNATURE:




                                                     Page 38 of 84
ITN 023-10                                                                                      Amended as of 04/21/2010


  9.0        PRICE PROPOSAL FORM (Page 2 of 6)



   Cost Table A, Page 2       Hardware Maintenance Cost

                              July 1, 2011 through June 30, 2012


                                      Unit Price Per
        Hardware Items                                        X          Quantity*         =      Extended Price
                                          Month
                                                              x                            =
   Switch                                                                     367
                                                              x                            =
   Server                                                                     278
                                                              x                            =
   Monitor                                                                    4622
                                                              x                            =
   Workstation                                                                4429
                                                              x                            =
   UPS                                                                        592
                                                              x                            =
   Notebook PC                                                                157
                                                              x                            =
   Laser Printer                                                              4994
                                                              x                            =
   Mouse / Keyboard                                                           142
                                                              x                           =
   Docking Station                                                            126
   * Quantity per Attachment A, Current Equipment Inventory


                                            TOTAL PRICE PER MONTH




                                  X     12 MONTHS              =



   TOTAL PRICE PER MONTH
                                                                       TOTAL COST: July 1, 2011 - June 30, 2012

                                                                       #2 :    to be entered on Cost Table B


  ITN 023-10, Price Proposal, page 2 of 6

  COMPANY:

  RESPONDENT:

  AUTHORIZED SIGNATURE:




                                                       Page 39 of 84
ITN 023-10                                                                                      Amended as of 04/21/2010


  9.0        PRICE PROPOSAL FORM (Page 3 of 6)



   Cost Table A, Page 3       Hardware Maintenance Cost

                              July 1, 2012 through June 30, 2013


                                      Unit Price Per
        Hardware Items                                        X          Quantity*         =      Extended Price
                                          Month
                                                              x                            =
   Switch                                                                     367
                                                              x                            =
   Server                                                                     278
                                                              x                            =
   Monitor                                                                    4622
                                                              x                            =
   Workstation                                                                4429
                                                              x                            =
   UPS                                                                        592
                                                              x                            =
   Notebook PC                                                                157
                                                              x                            =
   Laser Printer                                                              4994
                                                              x                            =
   Mouse / Keyboard                                                           142
                                                              x                           =
   Docking Station                                                            126
   * Quantity per Attachment A, Current Equipment Inventory


                                            TOTAL PRICE PER MONTH




                                  X     12 MONTHS              =



   TOTAL PRICE PER MONTH
                                                                       TOTAL COST: July 1, 2012 - June 30, 2013

                                                                       #3 :    to be entered on Cost Table B


  ITN 023-10, Price Proposal, page 3 of 6

  COMPANY:

  RESPONDENT:

  AUTHORIZED SIGNATURE:




                                                       Page 40 of 84
ITN 023-10                                                                                      Amended as of 04/21/2010


  9.0        PRICE PROPOSAL FORM (Page 4 of 6)



   Cost Table A, Page 4       Hardware Maintenance Cost

                              July 1, 2013 through November 30, 2013


                                      Unit Price Per
        Hardware Items                                        X          Quantity*         =      Extended Price
                                          Month
                                                              x                            =
   Switch                                                                     367
                                                              x                            =
   Server                                                                     278
                                                              x                            =
   Monitor                                                                    4622
                                                              x                            =
   Workstation                                                                4429
                                                              x                            =
   UPS                                                                        592
                                                              x                            =
   Notebook PC                                                                157
                                                              x                            =
   Laser Printer                                                              4994
                                                              x                            =
   Mouse / Keyboard                                                           142
                                                              x                           =
   Docking Station                                                            126
   * Quantity per Attachment A, Current Equipment Inventory


                                            TOTAL PRICE PER MONTH




                                  X     12 MONTHS              =



   TOTAL PRICE PER MONTH
                                                                       TOTAL COST: July 1, 2013 – November 30, 2013

                                                                       #4 :    to be entered on Cost Table B


  ITN 023-10, Price Proposal, page 4 of 6

  COMPANY:

  RESPONDENT:

  AUTHORIZED SIGNATURE:




                                                       Page 41 of 84
ITN 023-10                                                                      Amended as of 04/21/2010


  9.0        PRICE PROPOSAL FORM (Page 5 of 6)


                Cost Table B                Hardware Maintenance Cost Summary




        #1      December 1, 2010 - June 30, 2011

                Hardware Maintenance Cost


        #2      July 1, 2011 - June 30, 2012

                Hardware Maintenance Cost


        #3      July 1, 2012 - June 30, 2013

                Hardware Maintenance Cost



        #4      June 30, 2013 - November 30, 2013

                Hardware Maintenance Cost




                   GRAND TOTAL COST FOR CONTRACT TERM




  ITN 023-10, Price Proposal, page 5 of 6

  COMPANY:

  RESPONDENT:

  AUTHORIZED SIGNATURE:




                                                    Page 42 of 84
ITN 023-10                                                                                       Amended as of 04/21/2010


  9.0        PRICE PROPOSAL FORM (Page 6 of 6)


   Cost Table C                         Installation, Relocation, De-installtion Cost Services

   Supplemental Cost Sheet                                                             Unit Cost


   Server and up to 5 workstations installation
   cost
   Server and up to 10 workstations
   installation cost
   Server and up to 20 workstations
   installation cost
   Server and up to 30 workstations
   installation cost
   Server and up >30 workstations installation
   cost




   Other installation cost per hour

   Site Survey Cost

   Cabling trip charge

   Cabling cost per drop




        FAILURE TO SUBMIT A PROPOSAL (BID) BOND WILL CAUSE YOUR BID TO BE NON-RESPONSIVE.


  Complete and Sign below. Unsigned offers will not be considered.
  As the person authorized to sign this statement, I certify that this firm complies with all requirements of ITN 023-10.

  RESPONDENT:

  ADDRESS:

  CITY:                                                      STATE:                           ZIP

  AUTHORIZED SIGNATURE:

  TITLE:

  Please complete legibly. ITN 023-10, Price Proposal, page 6 of 6.




                                                      Page 43 of 84
ITN 023-10                                                                                                                                                                                                          Amended as of 04/21/2010
                                                                             Hardware Inventory by Location




                                                                                                                                                    HP Flat Panel LCD




                                                                                                                                                                                       HP ProCurve 2626




                                                                                                                                                                                                          HP ProCurve 2650




                                                                                                                                                                                                                             HP Notebook PC
                                                                             Small Enterprise




                                                                                                Small Enterprise




                                                                                                                   Docking Station
                                                                              Belkin 1000VA




                                                                                                 Belkin 1500VA




                                                                                                                                                                                                                                              Samsung ML-
                                                                                                                                                                        ML370 Server
                                                                                                                                     Minitower PC




                                                                                                                                                                                                                                              3561N Laser
                                                                                                                                                                        HP ProLiant
                                                                                                                                     HP Compaq




                                                                                                                                     HP Compaq

                                                                                                                                      Convertible
                                                                                                                                      Convertible




                                                                                                                                       Minitower


                                                                                                                                                         Monitor
                                                                                                                                        dc7600




                                                                                                                                        dc7900




                                                                                                                                                                                            Switch




                                                                                                                                                                                                               Switch




                                                                                                                                                                                                                                                Printer
                                                                                   UPS




                                                                                                      UPS
  COUNTY                    ADDRESS                  CITY          ZIP



 Alachua     12 SE 1st St                   Gainesville         32601-6826          1                  1                               14                15                 1                                   1                                 15
 Alachua     3207 SW 35th Blvd              Gainesville         32608-2414          1                  1                               16                17                 1                                   1                                 17
 Alachua     5801 NW 34th St                Gainesville         32653-1777          4                  2                               43                45                 2                1                  3                                 46
 Alachua     110 NW 1st Ave                 High Springs        32643-1000          1                  1                               5                  6                 1                1                                                    6
 Baker       32 N 5th St                    Macclenny           32063-2843                                                             9                  9                                                                                       11
 Bay         801 Florida Ave                Lynn Haven          32444-2335          1                  1                               8                  9                 1                1                                                    9
 Bay         6030 County Road 2321          Panama City           32401             1                  1               4               1                  6                 1                1                                   4                7
 Bay         648 Mulberry Ave               Panama City           32401             2                  1                               26                27                 1                1                  1                                 26
 Bay         17109 Panama City Beach Pkwy   Panama City Beach   32413-5227          1                                                  9                  9                                                     1                                 11
 Bay         5416 N Lakewood Dr             Parker              32404-6742          1                  1                               8                  9                 1                                   1                                 9
 Bradford    4150 SE State Road 21 Rm 105   Keystone Heights      32656             1                  1                               4                  6                 1                1                                                    5
 Bradford    945 N Temple Ave Ste B         Starke              32091-2110          1                                                  18                18                                                     1                                 22
 Brevard     240 E Eau Gallie Blvd          Indian Harbour      32937-4874          1                  1                               14                15                 1                                   1                                 13
 Brevard     1515 Sarno Rd                  Melbourne             32935             2                  1                               22                23                 1                1                  1                                 24
 Brevard     1450 N Courtenay Pkwy Ste 7    Merritt Island        32953             2                  1                               31                31                 1                1                  1                                 22
 Brevard     2050 Eldron Blvd SE            Palm Bay            32909-6833          2                  1                               21                22                 1                1                  1                                 23
 Brevard     1840 South US 1                Rockledge           32955-2822          1                  1                               16                17                 1                                   1                                 16
 Brevard     2200 Columbia Blvd             Titusville          32780-7032                                             2                                  2                                                                      2                2
 Brevard     400 South St 6th Fl            Titusville            32780             1                  1                               13                14                 1                                   1                                 11
 Brevard     700 Park Ave                   Titusville          32780-4007          1                  1                               20                21                 1                                   1                                 21
 Brevard     800 S Park Ave                 Titusville          32780-4000          2                                                                                                        2
 Broward     10653 W Atlantic Blvd 57       Coral Springs       33071-5669          1                  1                               17                18                 1                                   1                                 17
 Broward     1600 W Hillboro Blvd           Deerfield Beach     33442-1654          2                  1                               22                23                 1                1                  1                                 21
 Broward     914 N Federal Hwy Hub Plaza    Fort Lauderdale       33304                                                                3                  3                                                                                       3
 Broward     815 NE 13th St                 Ft Lauderdale       33304-2007          2                  1                               31                32                                                                                       27
 Broward     914 N Federal Hwy              Ft Lauderdale       33304-2707          1                  1                               14                15                 1                                   1                                 15
 Broward     3387 Sheridan St               Hollywood           33021-3606                                                                                                                                                                        6
 Broward     3550 Hollywood Blvd RM185      Hollywood           33021-6896          2                  1                               20                21                 1                1                  1                                 21
 Broward     1299 A NW 40TH Ave             Lauderhill          33313-5800          1                  1                               16                17                 1                                   1                                 17
 Broward     294 S Flamingo Rd              Pembroke Pines      33027-1769          1                  1                               14                15                 1                                   1                                 13
 Broward     100 N Pine Island Rd RM 110    Plantation          33324-7805          2                  2                               38                40                 2                                   2                                 40
 Broward     1800 66th St N                 Plantation          33710-8747                                                             46                46                                                                                       36
 Broward     1800 NW 66th Ave               Plantation          33313-4535          1                  2                               23                25                 3                1                  2                                 30

                                                                          Current Equipment Inventory as of 2010
                                                                                            Page 57 of 84
ITN 023-10                                                                                                                                                                                                            Amended as of 04/21/2010
                                                                               Hardware Inventory by Location




                                                                                                                                                      HP Flat Panel LCD




                                                                                                                                                                                         HP ProCurve 2626




                                                                                                                                                                                                            HP ProCurve 2650




                                                                                                                                                                                                                               HP Notebook PC
                                                                               Small Enterprise




                                                                                                  Small Enterprise




                                                                                                                     Docking Station
                                                                                Belkin 1000VA




                                                                                                   Belkin 1500VA




                                                                                                                                                                                                                                                Samsung ML-
                                                                                                                                                                          ML370 Server
                                                                                                                                       Minitower PC




                                                                                                                                                                                                                                                3561N Laser
                                                                                                                                                                          HP ProLiant
                                                                                                                                       HP Compaq




                                                                                                                                       HP Compaq

                                                                                                                                        Convertible
                                                                                                                                        Convertible




                                                                                                                                         Minitower


                                                                                                                                                           Monitor
                                                                                                                                          dc7600




                                                                                                                                          dc7900




                                                                                                                                                                                              Switch




                                                                                                                                                                                                                 Switch




                                                                                                                                                                                                                                                  Printer
                                                                                     UPS




                                                                                                        UPS
  COUNTY                    ADDRESS                    CITY          ZIP



 Broward     4450 W Sunrise Blvd Bldg C      Plantation           33313-6776          1                  1            10                 13                24                 1                1                  1             10                  14
 Broward     4450 W Sunrise Blvd Bldg C107   Plantation           33313-6776          1                                                                                                        1                                                    4
 Broward     16660 Saddle Club Rd            Weston               33326-1816                                                                   4            6                                                                                       12
 Calhoun     20859 Central Ave E             Blountstown          32424-2263          1                  1                               6                  7                 1                1                                                    8
 Charlotte   6868 San Casa Dr                Englewood            34224-7910          1                                                  11                11                                  1                                                    10
 Charlotte   18500 Murdock Cir Rm 137        Port Charlotte       33948-1068          1                  1                               18                19                 1                                   1                                 16
 Charlotte   410 Taylor Rd                   Punta Gorda          33950-4832          2                  1                               22                23                 1                1                  1                                 22
 Citrus      801 SE HWY 19                   Crystal River          34428             1                  1                               13                 1                 1                1                                                    14
 Citrus      210 N Apopka Ave                Inverness            34450-4251                                                             2
 Citrus      210 N Apopka Ave Ste 100        Inverness            34450-4249          2                  1                               29    2                              1                1                  1                                 31
 Clay        477 Houston St                  Green Cove Springs   32043-2438          1                  1                                                  1                 1                1                  1                                 17
 Clay        275 S Lawrence Blvd             Keystone Heights       32656             1                  1                                                  1                 1                1                                                    4
 Clay        1518 Park Ave                   Orange Park          32073-4910          1                  1                                                  1                 1                1                                                    14
 Clay        3245 Bear Run Blvd              Orange Park          32065-7334          1                  1                               1                  2                 1                1                                                    16
 Collier     208 S Copeland Ave              Everglades City        34139             1                  1                               1                  2                 1                1                                                    2
 Collier     106 S 1st St Ste 101            Immokalee            34142-3960          1                                                  4                  4                                  1                                                    5
 Collier     1040 Winterberry Dr             Marco Island         34145-5427          1                                                  7                  7                                  1                                                    8
 Collier     12668 Tamiami Trl E             Naples               34113-8431          1                  1                               5                  6                 1                                   1                                 6
 Collier     2335 Orange Blossom Dr          Naples               34109-8840          1                  1                               5                  6                 1                1                                                    6
 Collier     2348 50 IMMOKALEE ROAD          Naples               34110-1445          1                  1                               17                18                 1                1                                                    18
 Collier     3301 Tamiami Trl E Bldg C1      Naples               34112-3973          1                  1                               26                27                 1                1                                                    28
 Collier     4715 Golden Gate Pkwy.          Naples                 34116             1                  1                               9                 10                 1                1                                                    9
 Collier     50 Wilson Blvd S                Naples               34117-9385          1                  1                               10                11                 1                                   1                                 10
 Collier     735 8th St S                    Naples               34102-6703          1                  1                               2                  3                 1                1                                                    2
 Collier     8771 Tamiami Trl N              Naples               34108-3502          1                  1                               2                  3                 1                1                                                    3
 Columbia    135 NE Hernando Ave Ste 125     Lake City            32055-4004          1                  1                               20                21                 1                                   1                                 22
 Columbia    1350 Hwy 90 W                   Lake City            32055-6121          2                                  2                                  2                                  1                                   2                2
 Columbia    294 SW Bryant Ave               Fort White           32038-3407          1                  1                               1                  2                 1                1                                                    2
 Dade        1418 Ponce De Leon Blvd         Coral Gables           33134             2                                                  12                13                 1                2                                                    11
 Dade        1550 W 84th St Ste 75           Hialeah                33014             1                  1                               9                 10                 1                                   1                                 10
 Dade        20 W 49th St                    Hialeah                33012             1                  1                               10                11                 1                                   1                                 12
 Dade        8404 NW 103rd St Ste A          Hialeah Gardens        33016             2                  1                               22                23                 1                1                  1                                 22
 Dade        30708 S Federal Hwy.            Homestead              33030             1                  1                               11                12                 1                                   1                                 12

                                                                            Current Equipment Inventory as of 2010
                                                                                              Page 58 of 84
ITN 023-10                                                                                                                                                                                                         Amended as of 04/21/2010
                                                                            Hardware Inventory by Location




                                                                                                                                                   HP Flat Panel LCD




                                                                                                                                                                                      HP ProCurve 2626




                                                                                                                                                                                                         HP ProCurve 2650




                                                                                                                                                                                                                            HP Notebook PC
                                                                            Small Enterprise




                                                                                               Small Enterprise




                                                                                                                  Docking Station
                                                                             Belkin 1000VA




                                                                                                Belkin 1500VA




                                                                                                                                                                                                                                             Samsung ML-
                                                                                                                                                                       ML370 Server
                                                                                                                                    Minitower PC




                                                                                                                                                                                                                                             3561N Laser
                                                                                                                                                                       HP ProLiant
                                                                                                                                    HP Compaq




                                                                                                                                    HP Compaq

                                                                                                                                     Convertible
                                                                                                                                     Convertible




                                                                                                                                      Minitower


                                                                                                                                                        Monitor
                                                                                                                                       dc7600




                                                                                                                                       dc7900




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                                                                                                     UPS
  COUNTY                   ADDRESS                   CITY         ZIP



 Dade        10201 Hammocks Blvd Ste 108   Miami               33196-3780          1                  1                               12                13                 1                                   1                                 12
 Dade        10710 SW 211 St. Room 104     Miami                 33189             1                  1                               12                13                 1                                   1                                 13
 Dade        10930 W Flagler St Ste 308    Miami                 33174             1                  1                               10                11                 1                                   1                                 11
 Dade        11035 NW 27th Ave             Miami                 33167             1                  1                               19                20                 1                                   1                                 18
 Dade        11287 S Dixie Hwy             Miami                 33156             1                  1                               10                11                 1                                   1                                 11
 Dade        13710 SW 56th St Ste K        Miami               33175-6035          1                  1                               5                  6                 1                                   1                                 6
 Dade        1375 NW 36th St               Miami               33142-5580          1                  1                               15                16                 1                2                                                    16
 Dade        140 W Flagler St RM 102       Miami               33130-1559          1                  1                               17                18                 1                                   1                                 18
 Dade        140 W Flagler St Room 1201    Miami                 33130             1                                                  8                  9                 1                1                                                    2
 Dade        140 W Flagler St Ste 1204     Miami                 33130             5                  1                               38                39                 1                4                  2                                 49
 Dade        1405 SW 107th Ave Ste 202C    Miami               33174-2526          1                  1               8               12                21                 1                                   1                8                9
 Dade        18655 S Dixie Hwy             Miami               33157-6804          1                  1                               19                20                 1                                   1                                 19
 Dade        2517 SW 8th St                Miami                 33135             1                  1                               19                20                 1                                   1                                 21
 Dade        3636 NW 36th St               Miami                 33142             1                  1                               11                12                 1                                   2                                 13
 Dade        5400 NW 22nd Ave Ste 101      Miami               33142-3009          2                                                  5                  6                 1                                   1                                 6
 Dade        5747 NW 7th St                Miami                 33126             1                  1                               9                 10                 1                                   1                                 10
 Dade        5759 B SW 40th ST             Miami               33155-5335          1                  1                               13                14                 1                                   1                                 13
 Dade        804 NW 183rd St               Miami                 33169             1                  1                               16                17                 1                                   1                                 19
 Dade        8510 Bird Rd                  Miami                 33155             1                  1                               7                  8                 1                1                                                    8
 Dade        800 71st St                   Miami Beach         33141-3071                             2                               9                 10                 1                1                                                    9
 Dade        6402 NW 186th St              Miami Lakes         33015-6006          1                  1                               9                 10                 1                                   1                                 9
 Dade        12935 W Dixie Hwy             North Miami           33161             1                  1                               11                12                 1                                   1                                 12
 Dade        1834 NE Miami Gardens Dr      North Miami           33179             1                  1                               12                13                 1                                   1                                 11
 Dade        625 NE 124th St               North Miami           33161             1                  1                               12                13                 1                                   1                                 12
 Dade        313 NE 167th St               North Miami Beach   33162-2304          1                  1                               8                  9                 1                1                                                    8
 DeSoto      201 E Oak St Ste 101          Arcadia             34266-4451          1                                                  13                13                                                     1                                 15
 Dixie       DIXIE COUNTY COURTHOUSE       Cross City            32320             1                  1                               7                  8                 1                1                                                    9
 Duval       10131 24 San Jose Blvd.       Jacksonville        32257-5857                                                             19                19                                                                                       21
 Duval       12220 Atlantic Blvd Ste 102   Jacksonville        32225-5823          1                                                  41                41                                                     1                                 33
 Duval       12961 N Main St 210           Jacksonville          32218             1                  1                               17                18                 1                                   1                                 19
 Duval       231 E Forsyth St Room 300     Jacksonville        32202-3332          3                  2                               57                59                 2                1                  2                                 60
 Duval       3200 Armsdale Rd Ste 13       Jacksonville        32218-3048          1                                                                                                                           1
 Duval       3428 Beach Blvd               Jacksonville        32207-3808                                                                                                                                                                        4

                                                                         Current Equipment Inventory as of 2010
                                                                                           Page 59 of 84
ITN 023-10                                                                                                                                                                                                           Amended as of 04/21/2010
                                                                              Hardware Inventory by Location




                                                                                                                                                     HP Flat Panel LCD




                                                                                                                                                                                        HP ProCurve 2626




                                                                                                                                                                                                           HP ProCurve 2650




                                                                                                                                                                                                                              HP Notebook PC
                                                                              Small Enterprise




                                                                                                 Small Enterprise




                                                                                                                    Docking Station
                                                                               Belkin 1000VA




                                                                                                  Belkin 1500VA




                                                                                                                                                                                                                                               Samsung ML-
                                                                                                                                                                         ML370 Server
                                                                                                                                      Minitower PC




                                                                                                                                                                                                                                               3561N Laser
                                                                                                                                                                         HP ProLiant
                                                                                                                                      HP Compaq




                                                                                                                                      HP Compaq

                                                                                                                                       Convertible
                                                                                                                                       Convertible




                                                                                                                                        Minitower


                                                                                                                                                          Monitor
                                                                                                                                         dc7600




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                                                                                                       UPS
  COUNTY                    ADDRESS                       CITY      ZIP



 Duval       4335 University Blvd               Jacksonville     32216-4909          1                  1                               20                21                 1                                   1                                 20
 Duval       5363 Soutel Dr                     Jacksonville       32208             1                  1                               12                13                 1                                   1                                 12
 Duval       6011-11 103rd St                   Jacksonville       32210                                                                20                20                                                                                       20
 Duval       6672 Commonwealth Ave              Jacksonville     32254-2218          1                  1                               19                20                 1                1                                                    21
 Duval       725 Flora Branch Blvd              Jacksonville     32259-5281                                                                                                                                                                        8
 Duval       910 W 44th St                      Jacksonville       32208             1                  1                               19                20                 1                1                                                    21
 Duval       31 Sailfish Dr                     Atlantic Beach   32233-4124          1                  1                               11                12                 1                                   1                                 11
 Escambia    470 S Highway 29                   Cantonment       32533-8695          1                  1                               13                14                 1                1                                                    14
 Escambia    100 Stumpfield Rd                  Pensacola        32503-7450                                                                                                                                                                        11
 Escambia    185 C Airport Drive                Pensacola        32503-7625                                             4                                  4                                                                      4
 Escambia    185C Airport Blvd                  Pensacola          32505             1                  1                               6                  7                 1                1                                                    9
 Escambia    213 Palafox Pl                     Pensacola        32502-5822          1                  2                               33                34                 1                2                                                    37
 Escambia    507 N Navy Blvd                    Pensacola          32507             1                                                  27                25                                                     1                                 28
 Escambia    6451 N W St                        Pensacola        32505-1719          2                  1                               41                42                 1                                   2                                 43
 Escambia    7500 N Century Blvd Ste 1          Century            32535                                                                4                  4                                                                                       5
 Flagler     1769 E Moody Blvd Bldg 2           Bunnell          32110-6351          1                  1                               29                30                 1                                   1                                 31
 Flagler     7 Old Kings Rd Ste 12              Palm Coast       32137-8229          2                  1                               9                 10                 1                2                                                    10
 Franklin    33 Market St                       Apalachicola     32320-2317          1                  1                               4                  5                 1                1                                                    6
 Franklin    1647 Highway 98 E                  Carrabelle         32322             1                  1                               2                  3                 1                1                                                    3
 Gadsen      16 S Calhoun St                    Quincy             32351             1                  1                               8                  9                 1                1                                                    7
 Gilcrest    112 S Main St Courthouse           Trenton          32693-3200          1                  1                               6                  7                 1                1                                                    8
 Glades      500 Avenue J Courthouse Room 101   Moore Haven        33471             1                  1                               4                  5                 1                1                                                    6
 Glades      State Road 78 West                 Okeechobee         34974             1                  1                               1                  2                 1                1                                                    2
 Gulf        1000 Cecil Costing Sr Blvd         Port St Joe        32456             1                  1                               5                  6                 1                1                                                    6
 Gulf        200 2nd St                         Wewahitchka      32465-4604          1                  1                               2                  3                 1                1                                                    3
 Hamilton    207 1st St NE Rm 104               Jasper           32052-6669                                                             6                  6                                                                                       8
 Hardee      110 W Oak St                       Wauchula         33873-2605                                                                   3            3
 Hardee      315 N 6th Ave Rm 102               Wauchula           33873             1                  1                               8                  9                 1                1                                                    10
 Hendry      25 E Hickpoochee Ave               Labelle            33935             1                  1                               11                12                 1                                   1                                 13
 Hendry      927 W Sugarland Hwy                Clewiston        33440-2705          1                  1                               6                  7                 1                1                                                    7
 Hernando    20 N Main St Rm 112                Brooksville      34601-2893          1                  1                               16                17                 1                1                                                    18
 Hernando    7489 Forest Oaks Blvd              Spring Hill      34606-2400                                                             21                21                                                                                       22
 Highlands   116 E Main St                      Avon Park        33825-3945          1                  1                               5                  6                 1                                   1                                 6

                                                                           Current Equipment Inventory as of 2010
                                                                                             Page 60 of 84
ITN 023-10                                                                                                                                                                                                            Amended as of 04/21/2010
                                                                               Hardware Inventory by Location




                                                                                                                                                      HP Flat Panel LCD




                                                                                                                                                                                         HP ProCurve 2626




                                                                                                                                                                                                            HP ProCurve 2650




                                                                                                                                                                                                                               HP Notebook PC
                                                                               Small Enterprise




                                                                                                  Small Enterprise




                                                                                                                     Docking Station
                                                                                Belkin 1000VA




                                                                                                   Belkin 1500VA




                                                                                                                                                                                                                                                Samsung ML-
                                                                                                                                                                          ML370 Server
                                                                                                                                       Minitower PC




                                                                                                                                                                                                                                                3561N Laser
                                                                                                                                                                          HP ProLiant
                                                                                                                                       HP Compaq




                                                                                                                                       HP Compaq

                                                                                                                                        Convertible
                                                                                                                                        Convertible




                                                                                                                                         Minitower


                                                                                                                                                           Monitor
                                                                                                                                          dc7600




                                                                                                                                          dc7900




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                                                                                                                                                                                                                 Switch




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                                                                                                        UPS
  COUNTY                        ADDRESS                    CITY      ZIP



 Highlands      11 N Pine St Creel Bldg          Lake Placid      33852-6390          1                  1                                5                 6                 1                1                                                    6
 Highlands      540 S Commerce Ave Ste 101A      Sebring          33870-3867          2                  1                               26                27                 1                1                  1                                 28
 Hillsborough 9309 N Florida Ave Ste 1111        North Tampa      33612-7237                             1                                                  1                 1                                                                     29
 Hillsborough 1834 Jim Redman Pkwy               Plant City         33566             1                  1                                                  1                 1                1                  1                                 17
 Hillsborough 3002 College Ave E                 Ruskin           33570-5220                                                                                                                   3                                                    23
 Hillsborough 1515 N West Shore Blvd             Tampa            33607-4505          1                  1                                                  1                 1                1                                                    7
 Hillsborough 2211 N Falkenburg Rd               Tampa            33619-0966          1                                                                     1                                                     4                                 34
 Hillsborough 2250 E Busch Blvd                  Tampa            33612-8406          2                  1                               32                32                 1                1                  2                                 34
 Hillsborough 2506 Falkenburg Rd                 Tampa            33619-0917          2                  2                                                  2                 2              11                   1                                 51
 Hillsborough 5701 E Hillsborough Ave Ste 2228   Tampa            33610-5421          2                  1            25                 30                56                 1                2                                25                  21
 Hillsborough 601 E Kennedy Blvd Fl 14           Tampa            33602-4932          1                  1                                                  1                 1                1                                                    22
 Hillsborough 6283 W Waters Ave                  Tampa            33634-1100                                                                                                                   5                                                    23
 Hillsborough 9309 N Florida Ave                 Tampa              33612             1                  1                                                  1                 1                5                                                    3
 Holmes         224 N Waukesha St                Bonifay          32425-2244          1                  1                               12                13                 1                                   1                                 16
 Holmes         225 N Waukesha St                Bonifay          32425-2245                                                                                4
 Indian River   11610 US Highway 1               Sebastian        32958-8424          1                  1                                1                 2                 1                1                                                    10
 Indian River   2174 58th Ave                    Vero Beach         32966             1                  1                                1                 2                 1                1                                                    8
 Indian River   925 14th Ln                      Vero Beach       32960-4736          1                  1                                1                 2                 1                                   1                                 19
 Jackson        4445 Lafayette St Rm 107         Marianna         32446-3468          1                  1                               10                11                 1                                   1                                 12
 Jackson        8087 Highway 90                  Sneads           32460-2312          1                  1                                4                 5                 1                1                                                    5
 Jackson        5386 Cliff St                    Graceville         32440             1                  1                                3                 4                 1                1                                                    4
 Jefferson      1155 W Washington St             Monticello         32344             2                  1                               14                15                 1                2                                                    18
 Jefferson      170 N Jefferson St               Monticello         32344             1                                                   8                 8                                  1                                                    8
 Lafayette      120 W MAIN ST                    Mayo               32066             1                                                                                                        1
 Lafayette      120 W Main St Rm 123             Mayo             32066-4095                                                              2                 2                                                                                       2
 Lafayette      120 West Main Street Room 124    Mayo               32066             1                  1                                4                 5                 1                1                                                    6
 Lake           194 N Highway 27 Ste A           Clermont         34711-2448          1                  1                                9                10                 1                                   1                                 11
 Lake           15733 Dora Ave                   Eustis             32726             2                  2                               33                35                 2                                   1                                 34
 Lake           918 Avenida Central              Lady Lake        32159-5701          1                  1                                7                 8                 1                1                                                    8
 Lake           1340 Citizens Blvd               Leesburg         34748-3924          1                  1                               11                11                 1                                   1                                 14
 Lee            25300 Bernwood Drive, Unit 3     Bonita Springs     34135             1                  1                               15                16                 1                1                                                    15
 Lee            1039 SE 9th Pl Ste 102           Cape Coral       33990-3070          1                                                  27                27                                  1                                                    19
 Lee            2480 Thompson St                 Fort Myers         33901             2                  4                               116             106                  4                                   2                                101

                                                                            Current Equipment Inventory as of 2010
                                                                                              Page 61 of 84
ITN 023-10                                                                                                                                                                                                            Amended as of 04/21/2010
                                                                               Hardware Inventory by Location




                                                                                                                                                      HP Flat Panel LCD




                                                                                                                                                                                         HP ProCurve 2626




                                                                                                                                                                                                            HP ProCurve 2650




                                                                                                                                                                                                                               HP Notebook PC
                                                                               Small Enterprise




                                                                                                  Small Enterprise




                                                                                                                     Docking Station
                                                                                Belkin 1000VA




                                                                                                   Belkin 1500VA




                                                                                                                                                                                                                                                Samsung ML-
                                                                                                                                                                          ML370 Server
                                                                                                                                       Minitower PC




                                                                                                                                                                                                                                                3561N Laser
                                                                                                                                                                          HP ProLiant
                                                                                                                                       HP Compaq




                                                                                                                                       HP Compaq

                                                                                                                                        Convertible
                                                                                                                                        Convertible




                                                                                                                                         Minitower


                                                                                                                                                           Monitor
                                                                                                                                          dc7600




                                                                                                                                          dc7900




                                                                                                                                                                                              Switch




                                                                                                                                                                                                                 Switch




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                                                                                                        UPS
  COUNTY                 ADDRESS                         CITY        ZIP



 Lee         17105 San Carlos Blvd Ste F3      Fort Myers Beach   33931-5323          1                  1                               15                16                 1                1                                                    16
 Lee         3114 Lee Blvd Bldg B              Lehigh Acres       33971-1415          1                  1                               14                15                 1                                   1                                 15
 Lee         13860 N Cleveland Ave             North Fort Myers   33903-4319          1                  1                               12                13                 1                                   1                                 12
 Lee         15201 N Cleveland Ave             North Fort Myers   33903-2714          1                                                  12                12                                                     1                                 14
 Leon        100 Salem Ct                      Tallahassee          32301                                2                                6                 7                 1                1                                                    7
 Leon        1210 Capital Cir SE               Tallahassee        32301-3813          1                  1                               10                11                 1                1                                                    11
 Leon        1210 Capital Cir SE Unit J        Tallahassee          32312             1                  1                                8                 9                 1                1                                                    9
 Leon        2810 Sharer Rd Ste 19             Tallahassee        32312-2107          1                  1                                8                 9                 1                1                                                    9
 Leon        2900 Apalachee Pkwy               Tallahassee          32399             2                25             27                 334   9         392                 30                2                  3             44                 228
 Leon        2940 E Park Ave                   Tallahassee          32301             1                  1                                4                 5                 1                1                                                    6
 Leon        315 S Calhoun St Ste 210          Tallahassee          32301             1                  1                               11                12                 1                1                                                    12
 Leon        3425 Thomasville Rd Suite 19      Tallahassee          32312                                                                46                46                                                                                       35
 Leon        3477 S Monroe St Ste 2&           Tallahassee        32301-7200          1                  1                               13                14                 1                                   1                                 14
 Leon        410 Office Plz                    Tallahassee          32301             1                  1                                5                 6                 1                1                                                    6
 Leon        870 1 Blountstown Hwy             Tallahassee        32310-0151          1                                                  16                16                                  1                                                    17
 Leon        9019 Woodville Hwy                Tallahassee        32305-1608          1                  1                                1                 2                 1                1                                                    2
 Leon        License Plate Decal B 335         Tallahassee          32399                                                                16                17                 1                                                                     12
 Levy        355 S Court St                    Bronson            32621-6520          1                                                   7                 7                                  1                                                    8
 Levy        226 N Main St                     Chiefland          32626-0867          1                                                   5                 5                                  1                                                    6
 Levy        55 SW Main St                     Williston            32696             1                                                   2                 2                                  1                                                    3
 Liberty     10818 Northwest State Road 20     Bristol              32321             1                  1                                3                 4                 1                1                                                    4
 Madison     229 South West Pickney Street     Madison              32340             1                  1                                6                 7                 1                1                                                    8
 Manatee     607 11th Street East              Bradenton            34202                                                                                                                                                                           11
 Manatee     6807 43RD AVE E                   Bradenton            34203             1
 Manatee     7411 Manatee Ave W                Bradenton          34209-3444          1                  1                                                  1                 1                1                                                    10
 Manatee     819 US Hwy 301 Blvd W             Bradenton          34205-7906          1                  2                                1                 3                 2                1                                                    62
 Manatee     1341 US Hwy 301                   Palmetto             34221                                                                                                                                                                           8
 Manatee     323 10th Ave West Suite 200       Palmetto           34221-5042          1                  1                               15                23                 1                                   1             14                  13
 Marion      10934 SE US Highway 441 Ste C&D   Belleview            34420                                                                12                12                                                                                       13
 Marion      19995 SW 86th St Ste 2            Dunnellon          34431-5275                                                              6                 6                                                                                       8
 Marion      318 SE 25th Ave                   Ocala              34471-9108          1                  1            14                 10                25                 1                2                                14                  17
 Marion      503 SE 25th Ave                   Ocala              34471-9181          3                  1                               84                85                 1                                   4                                 78
 Marion      6154 SW State Road 200            Ocala              34476-5520                                                             13                13                                                                                       15

                                                                            Current Equipment Inventory as of 2010
                                                                                              Page 62 of 84
ITN 023-10                                                                                                                                                                                                             Amended as of 04/21/2010
                                                                                Hardware Inventory by Location




                                                                                                                                                       HP Flat Panel LCD




                                                                                                                                                                                          HP ProCurve 2626




                                                                                                                                                                                                             HP ProCurve 2650




                                                                                                                                                                                                                                HP Notebook PC
                                                                                Small Enterprise




                                                                                                   Small Enterprise




                                                                                                                      Docking Station
                                                                                 Belkin 1000VA




                                                                                                    Belkin 1500VA




                                                                                                                                                                                                                                                 Samsung ML-
                                                                                                                                                                           ML370 Server
                                                                                                                                        Minitower PC




                                                                                                                                                                                                                                                 3561N Laser
                                                                                                                                                                           HP ProLiant
                                                                                                                                        HP Compaq




                                                                                                                                        HP Compaq

                                                                                                                                         Convertible
                                                                                                                                         Convertible




                                                                                                                                          Minitower


                                                                                                                                                            Monitor
                                                                                                                                           dc7600




                                                                                                                                           dc7900




                                                                                                                                                                                               Switch




                                                                                                                                                                                                                  Switch




                                                                                                                                                                                                                                                   Printer
                                                                                      UPS




                                                                                                         UPS
  COUNTY                 ADDRESS                        CITY          ZIP



 Marion      7135 N US Highway 441             Ocala               34475-1215                                                             8                  8                                                                                       9
 Marion      15956 E SR 40                     Silver Springs      34488-5144          1                  1                               5                  6                 1                1                                                    7
 Martin      11734 SE Federal Highway          Hobe Sound            33455             2                  1                               21                22                                  1                  1                                 23
 Martin      16550 SW Warfield Blvd            Indiantown            34956             1                  1                               5                  6                 1                1                                                    6
 Martin      3003 SW Martin Downs Blvd         Palm City             34990             1                  1                               6                  7                 1                1                                                    8
 Martin      3485 SE Willoughby Blvd           Stuart              34994-5060          2                  1                               30                31                                  1                  1                                 26
 Martin      1485 NE Jensen Beach Blvd         Jensen Beach          34957             1                  1                               5                  6                 1                1                                                    8
 Monroe      201 Key Deer Blvd.                Big Pine Key          33043             1                                                  2                  2                                  1                                                    5
 Monroe      101463 Overseas Hwy               Key Largo             33037             1                                                  3                  3                                  1                                                    7
 Monroe      1200 Truman Ave Ste 101           Key West            33040-7270                             2                               14                15                 1                                   1                                 16
 Monroe      3439 S Roosevelt Blvd             Key West              33040             1                                                  5                  5                                  1                                                    4
 Monroe      3101 Overseas Hwy                 Marathon              33050             1                  1                               6                  7                 1                                   1                                 9
 Monroe      88700 Oversease Hwy               Taverinier            33070             1                  1                               4                  5                 1                                   1                                 11
 Nassau      45401 Mickler Street              Callahan              32011             1                  1                               3                  4                 1                1                                                    4
 Nassau      416 Centre St                     Fernandina Beach    32034-4243          1                  1                               5                  6                 1                1                                                    5
 Nassau      86132 License Rd                  Fernandina Beach    32304-3772          1                                  9               5                 14                                  1                                   9                10
 Nassau      96135 Nassau Pl Ste 3             Yulee               32097-8635          1                  1                               9                 10                 1                                   1                                 11
 Okaloosa    101 E James Lee Blvd Rm 101       Crestview             32536             1                  1                               9                 10                 1                1                                                    9
 Okaloosa    4012 Commons Dr W Ste 122         Destin                32541             1                  1                               8                  9                 1                1                  1                                 8
 Okaloosa    310 W Van Matre Ave Bldg 210 Rm 115
                                               Eglin AFB           32542-3800          1                  1                               3                  4                 1                1                                                    5
 Okaloosa    151C Eglin Pkwy NE                Fort Walton Beach   32548-4443          2                  1                               21                22                 1                1                  1                                 23
 Okaloosa    506 Highway 85 N                  Niceville           32578-1045          2                  2                               20                22                 2                2                                                    18
 Okeechobee 307 NW 5th Ave Rm B                Okeechobee          34972-2571          1                  1                               12                13                 1                                   1                                 14
 Orange      380 Semoran Commerce Pl A115      Apopka              32703-4696          1                                                  14                14                                                     1                                 16
 Orange      11210 S Orange Blossom Trl        Orlando             32837-9428          2                  1                               24                25                 1                1                  1                                 26
 Orange      11967 E Colonial Dr               Orlando             32826-4725          1                  1                               19                20                 1                1                                                    20
 Orange      2110 W Colonial Dr                Orlando             32804-6910          2                  2                               60                61                 1                1                  2                                 62
 Orange      2324 N Orange Blossom Trl         Orlando             32804-4803          1                  1                               15                16                 1                                   1                                 16
 Orange      301 S Rosalind Ave                Orlando             32801-3504          1                  1                               20                21                 1                                   1                                 21
 Orange      4101 Clarcona Ocoee Rd            Orlando               32810             1                  1               9               12                22                 1                1                  1                9                19
 Orange      14179 W Colonial Dr               Winter Garden       34787-4208          1                  1                               12    6           13                 1                                   1                                 15
 Orange      501 N Orlando Ave Ste 305         Winter Park         32789-2900          1                  1                               19                20                 1                                   1                                 16
 Orange      4576 S Semoran Blvd               Orlando               32822             2                  1                               23                24                 1                1                  1                                 24

                                                                             Current Equipment Inventory as of 2010
                                                                                               Page 63 of 84
ITN 023-10                                                                                                                                                                                                                Amended as of 04/21/2010
                                                                                   Hardware Inventory by Location




                                                                                                                                                          HP Flat Panel LCD




                                                                                                                                                                                             HP ProCurve 2626




                                                                                                                                                                                                                HP ProCurve 2650




                                                                                                                                                                                                                                   HP Notebook PC
                                                                                   Small Enterprise




                                                                                                      Small Enterprise




                                                                                                                         Docking Station
                                                                                    Belkin 1000VA




                                                                                                       Belkin 1500VA




                                                                                                                                                                                                                                                    Samsung ML-
                                                                                                                                                                              ML370 Server
                                                                                                                                           Minitower PC




                                                                                                                                                                                                                                                    3561N Laser
                                                                                                                                                                              HP ProLiant
                                                                                                                                           HP Compaq




                                                                                                                                           HP Compaq

                                                                                                                                            Convertible
                                                                                                                                            Convertible




                                                                                                                                             Minitower


                                                                                                                                                               Monitor
                                                                                                                                              dc7600




                                                                                                                                              dc7900




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  COUNTY                     ADDRESS                      CITY           ZIP



 Osceola      2501 E Irlo Bronson Memorial Hwy   Kissimmee            34744-4909                                                             52                52                                                                                       48
 Osceola      2539 Boggy Creek Rd                Kissimmee            34744-3806          1                  1                               8                  9                 1                1                                                    9
 Osceola      875 Towne Center Dr                Kissimmee            34759-3469          1                  1                               5                  6                 1                1                                                    6
 Osceola      1300 9th St                        Saint Cloud          34769-3339          1                  1                               8                  9                 1                1                                                    9
 Palm Beach   2976 State Road 15                 Belle Glade          33430-5300          1                  1                                                  1                 1                2                                                    8
 Palm Beach   501 S Congress Ave                 Delray Beach         33445-4620          1                  1                               12                13                 1                1                                                    14
 Palm Beach   3551 S Military Trl                Lake Worth           33463-8735          1                  1                               12                13                 1                1                                                    14
 Palm Beach   3188 PGA Blvd                      Palm Beach Gardens   33410-2802          1                  1                               11                12                 1                                   1                                 17
 Palm Beach   200 Civic Center Way               Royal Palm Beach     33411-5005          1                  1                               16                17                 1                                   1                                 11
 Palm Beach   301 N Olive Ave 1st Fl             West Palm Beach      33401-4700          3                  2                               20                20                 2                2                  2                                 34
 Palm Beach   301 N Olive Ave 3rd Fl             West Palm Beach      33401-4700          2                  1                               17                18                 1                1                  1                                 29
 Palm Beach   470 Columbia Dr Bldg E SUITE 200   West Palm Beach      33409-1997          1                  1               7               8                 16                 1                2                                   7                12
 Pasco        14236 6th St                       Dade City            33523-3411                                                             31                31                                                                                       34
 Pasco        4111 Land O Lakes Blvd             Land O Lakes           34639                                                                19                19                                                                                       22
 Pasco        4720 US Highway 19                 New Port Richey      34653-4944                                                             41                41                                                                                       44
 Pasco        7530 Little Rd                     New Port Richey      34654-5598          1                  1                               22                24                 2                                   2                                 24
 Pasco        4904 Allen Rd                      Zephyrhills          33541-3526          1                  1                               16                17                 1                                   1                                 17
 Pinellas     1663 Gulf To Bay Blvd              Clearwater           33755-6422                                                             37                37                                                                                       31
 Pinellas     29399 US 19 N Ste 100              Clearwater             33761                                                                37                37                                                                                       36
 Pinellas     314 S Missouri Ave Ste 200         Clearwater           33756-5805          2                  2                               59                60                 1                1                  2                                 54
 Pinellas     315 Court St                       Clearwater             33757             1                  1                               1                  1                 1                1                                                    1
 Pinellas     13025 Starkey Rd                   Largo                  33773             1                  1                               56                57                 1                1                                                    48
 Pinellas     1067 62nd Ave S                    St Petersburg          33711                                                                14                14                                                                                       13
 Pinellas     2820 54th Ave S                    St Petersburg        33712-4610          3                  2                               30                32                 2                1                  2                                 36
 Pinellas     501 1st Ave N                      St Petersburg        33701-3726          1                  1                               15                16                 1                1                                                    12
 Pinellas     743 S Pinellas Ave                 Tarpon Springs         34589                                                                14                14                                                                                       13
 Polk         530 E Main St                      Bartow               33830-4719          1                  1                               51                34                 1                1                  2                                 52
 Polk         74 Maxcy Plaza Cir                 Haines City          33844-2488          1                  1                               14                 7                 1                1                                                    16
 Polk         658 Hwy 60 West                    Lake Wales           33853-4419          1                  1                               14                 6                 1                                   1                                 16
 Polk         445 Kathleen Rd                    Lakeland             33815-1315          1                  1                               3                  4                 1                1                                                    4
 Polk         930 E Parker St Room 260           Lakeland             33801-1927          1                  1                               32                 2                 1                                   1                                 34
 Polk         300 Avenue M NW Ste A              Winter Haven           33881             1                  1                               12                13                 1                                   1                                 14
 Putnam       115 N Summit St                    Crescent City        32112-2507          1                  1                               2                  3                 1                1                                                    5

                                                                                Current Equipment Inventory as of 2010
                                                                                                  Page 64 of 84
ITN 023-10                                                                                                                                                                                                            Amended as of 04/21/2010
                                                                               Hardware Inventory by Location




                                                                                                                                                      HP Flat Panel LCD




                                                                                                                                                                                         HP ProCurve 2626




                                                                                                                                                                                                            HP ProCurve 2650




                                                                                                                                                                                                                               HP Notebook PC
                                                                               Small Enterprise




                                                                                                  Small Enterprise




                                                                                                                     Docking Station
                                                                                Belkin 1000VA




                                                                                                   Belkin 1500VA




                                                                                                                                                                                                                                                Samsung ML-
                                                                                                                                                                          ML370 Server
                                                                                                                                       Minitower PC




                                                                                                                                                                                                                                                3561N Laser
                                                                                                                                                                          HP ProLiant
                                                                                                                                       HP Compaq




                                                                                                                                       HP Compaq

                                                                                                                                        Convertible
                                                                                                                                        Convertible




                                                                                                                                         Minitower


                                                                                                                                                           Monitor
                                                                                                                                          dc7600




                                                                                                                                          dc7900




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  COUNTY                  ADDRESS                       CITY         ZIP



 Putnam       1114 SR. 20 West Suite 2        Interlachen         32148-4417          1                  1                               1                  2                 1                1                                                    6
 Putnam       323 Saint Johns Ave             Palatka             32177-4722          1                  1                               5                  6                 1                                   1                                 16
 Putnam       400 Hwy 19 N Suite 52           Palatka             32177-3941          1                  1                                                  2                 1                1                                                    6
 Putnam       152 US HWY 17 S                 East Palatka        32131-8614                                             1                                  1                                                                      1                1
 Santa Rosa   1101 Gulf Breeze Pkwy           Gulf Breeze         32561-4862          1                  1                               6                  7                 1                1                                                    7
 Santa Rosa   5259 Booker Lane                Jay                 32565-1163          1                  1                               2                  3                 1                1                                                    3
 Santa Rosa   6495 Caroline St Ste E          Milton                32570             2                  1                               31                32                 1                1                  1                                 23
 Santa Rosa   4000 Highway 90                 Pace                  32571             1                  1                               5                  6                 1                                   1                                 7
 Santa Rosa   5841 Gulf Breeze Pkwy           Navarre               32561             1                  1                               6                  7                 1                1                                                    8
 Sarasota     101 S Washington Blvd Ste 101   Sarasota            34236-6940                                                             39                39                                                                                       40
 Sarasota     101 S Washington Blvd Ste 102   Sarasota            34236-6940          1                  1                               24                25                 1                1                                                    26
 Sarasota     8484 S Tamiami Trl              Sarasota            34238-2953          1                  1                               16                17                 1                                   1                                 17
 Sarasota     4000 Tamiami Trl S Rm 132       Venice              34293-5028          1                  1                               22                23                 1                                   1                                 24
 Seminole     995 N State Road 434 Ste 505    Altamonte Springs   32714-7033          1                  1                               13                14                 1                                   1                                 14
 Seminole     384 Wilshire Blvd               Casselberry           32707             1                  1                               20                21                 1                                   1                                 31
 Seminole     845 Primera Blvd                Lake Mary           32746-2196                             2                               36                31                 1                1                  4                                 1
 Seminole     1490 Swanson Dr Ste 100         Oviedo              32765-5860          1                  1                               7                  8                 1                                   1                                 9
 Seminole     1101 E 1st St                   Sanford             32771-1468          1                  1                               25                26                 1                1                                                    26
 St. Johns    6195 S Main St Ste E            Hastings            32145-5593                                                                                                                                                                        3
 St. Johns    5430 Palm Valley Rd             Ponte Verda         32082-3204                                                                                                                                                                        6
 St. Johns    4030 Lewis Speedway             Saint Augustine     32084-8637                                                                                                                                                                        41
 St. Johns    6658 US Highway 1 S             Saint Augustine     32086-7693          1                  1                               11                12                 1                                   1                                 8
 St. Lucie    2300 Virginia Ave               Fort Pierce         34982-5632          2                  1                               33                 1                 1                                   2                                 35
 St. Lucie    1664 SE Walton Rd               Port St Lucie       34952-7656          2                  1                               25                                   1                1                  1                                 27
 Sumter       209 N Florida St Rm 110         Bushnell            33513-6146          1                  1                               6                  7                 1                1                                                    8
 Sumter       220 E Mccollum Ave              Bushnell              33513             2                                                                                                        2
 Sumter       8033 County Rd 466 Ste B        Lady Lake           32162-8616          1                  1                               4                  5                 1                1                                                    5
 Sumter       372 Shopping Center Dr          Wildwood            34785-4533          1                  1                               6                  7                 1                1                                                    7
 Suwannee     604 Suwannee Ave                Branford            32008-3269          1                  1                               1                  2                 1                1                                                    2
 Suwannee     215 Pine Ave SW Ste A           Live Oak              32060             1                                                  17                 2                                                     1                                 12
 Taylor       108 N Jefferson St              Perry               32347-3231          1                  1                               9                 10                 1                1                                                    10
 Taylor       2275 US Highway 19 N            Perry               32347-0949                                                             3                  3                                                                                       4
 Taylor       231 N Jefferson St              Perry               32347-2651          1                  1                               5                  6                 1                1                                                    7

                                                                            Current Equipment Inventory as of 2010
                                                                                              Page 65 of 84
ITN 023-10                                                                                                                                                                                                              Amended as of 04/21/2010
                                                                                 Hardware Inventory by Location




                                                                                                                                                        HP Flat Panel LCD




                                                                                                                                                                                           HP ProCurve 2626




                                                                                                                                                                                                              HP ProCurve 2650




                                                                                                                                                                                                                                 HP Notebook PC
                                                                                 Small Enterprise




                                                                                                    Small Enterprise




                                                                                                                       Docking Station
                                                                                  Belkin 1000VA




                                                                                                     Belkin 1500VA




                                                                                                                                                                                                                                                  Samsung ML-
                                                                                                                                                                            ML370 Server
                                                                                                                                         Minitower PC




                                                                                                                                                                                                                                                  3561N Laser
                                                                                                                                                                            HP ProLiant
                                                                                                                                         HP Compaq




                                                                                                                                         HP Compaq

                                                                                                                                          Convertible
                                                                                                                                          Convertible




                                                                                                                                           Minitower


                                                                                                                                                             Monitor
                                                                                                                                            dc7600




                                                                                                                                            dc7900




                                                                                                                                                                                                Switch




                                                                                                                                                                                                                   Switch




                                                                                                                                                                                                                                                    Printer
                                                                                       UPS




                                                                                                          UPS
  COUNTY                    ADDRESS                        CITY        ZIP



 Union        55 W Main St Rm 108                Lake Butler        32054-1654                                                             9                  9                                                                                       12
 Volusia      1100 Beville Rd                    Daytona Beach      32114-5743          2                  1                               24                25                 1                1                  1                                 25
 Volusia      250 N Beach St Rm 101              Daytona Beach      32114-3317          2                  1                               37                38                 1                                   2                                 37
 Volusia      123 W Indiana Ave                  Deland             32720-4615          1                  1                               13                14                 1                                   1                                 13
 Volusia      1342 C South Woodland Blvd         Deland             32720-7795          1                  1               4               7                 12                 1                1                                   4                9
 Volusia      2772A Elckan Blvd Suite A          Deltona              32738             1                  1                               11                12                 1                                   1                                 12
 Volusia      111 Canal St                       New Smyrna Beach   32168-7003          1                  1                               10                11                 1                                   1                                 10
 Volusia      2744 Enterprise Rd                 Orange City        32763-8315          1                  1                               12                13                 1                                   1                                 12
 Wakulla      202 Ochlockonee St                 Crawfordville        32327             1                  1                               8                  9                 1                                   1                                 10
 Walton       49 N 6th St                        Defuniak Springs   32433-1332          1                  1                               20                21                 1                                   1                                 22
 Walton       31 Coastal Centre Blvd Ste 700     Santa Rosa Beach   32459-0505          1                  1                               7                  8                 1                1                                                    8
 Washington   1331 South Blvd Ste 101            Chipley            32428-2220          1                  1                               17                18                 1                                   1                                 13




                                   EQUIPMENT TOTALS:                                 315                277            126                4405   24      4622                 278             200                167             157                4994




                                                                                                                                                        HP Flat Panel LCD




                                                                                                                                                                                           HP ProCurve 2626




                                                                                                                                                                                                              HP ProCurve 2650




                                                                                                                                                                                                                                 HP Notebook PC
                                                                                 Small Enterprise




                                                                                                    Small Enterprise




                                                                                                                       Docking Station
                                                                                  Belkin 1000VA




                                                                                                     Belkin 1500VA




                                                                                                                                                                                                                                                  Samsung ML-
                                                                                                                                                                            ML370 Server
                                                                                                                                         Minitower PC




                                                                                                                                                                                                                                                  3561N Laser
                                                                                                                                                                            HP ProLiant
                                                                                                                                         HP Compaq




                                                                                                                                         HP Compaq

                                                                                                                                          Convertible
                                                                                                                                          Convertible




                                                                                                                                           Minitower


                                                                                                                                                             Monitor
                                                                                                                                            dc7600




                                                                                                                                            dc7900




                                                                                                                                                                                                Switch




                                                                                                                                                                                                                   Switch




                                                                                                                                                                                                                                                    Printer
                                                                                       UPS




                                                                                                          UPS




                                                                              Current Equipment Inventory as of 2010
                                                                                                Page 66 of 84
                                                  "-
              ITN 023-10
'Fleld Workst8IIon                                                                                            I             Field Workstation
                                                                                                                                                                         Amended as of 04/21/2010
                                                       Pro<U:t HP -        <107600
                                                                                                   HP                                                                      PrOOuc1. P
                                                                                                                                                                                    H           dC7700
                                                                                                                                                                                                                             HP
,EY807UC#A8A                                                    rritIiower                                                  RG575AW#ABA         (use Vista # to order\     oonvertiJieminitower
                                                                   gsyslefl1-Mi:tt>soI\Q)                         I                                                        Operating system . M
                                                       ...........&. XP ProIes&i:>n&                                                                                       WiOdowSl!!1 Prclessional.
                                                                                                                                                                                      XP
                                                       P.-                   PenWmi)4
                                                                       -1nte18                                                                                             Processor . Intet!'l entium!) D
                                                                                                                                                                                              P
                                                       63011Mm1-                                   HP
                                                                                                                                                                           945(3.6I6OOI2M)-ch<pset.                          HP
                                                       1nte18
                                                            945G r:nb:.t
                                                                                                                                                                           Int      94SGcht
                                                       Mem:Hy.1GBCU200(DDR2
                                                                P                                   HP                                                                     Men>:>y-1GB PC2-S300                              HP
                                                       533\ 2<512-
                                                                                                                                                                           (OOR2-667121l512.MB
                                                       Rem O'IIablestorage - No
                                                       Aooov Ori.e             -                    HP
                                                                                                                  I                                                        Removable
                                                                                                                                                                                  Drive
                                                                                                                                                                                        storage - No
                                                                                                                                                                                                      -                      HP
                                                         h -
                                                       1st lrd              - 80GB   SATA
                                                                                                    HP
                                                                                                                  I
                                                                                                                  I
                                                                                                                                                                           Anonv
                                                                                                                                                                                                  .
                                                             -
                                                       3.s h<rd                                                                                                            1st ha1ddrive 80GB SATA
                                                                                                                                                                           3.OGII/sha1ddrive
                                                                                                                                                                                                                             HP
                                                       16xDWRW-                                     HP
                                                                                                                                                                           16x SATADVD.. RWdrive                             HP
                                                       K/!jtJoard . HP stMda'd                      HP
                                                       -d PS/2.                                                   I                                                        Keyboatd       -
                                                                                                                                                                                      HP sta.OOard
                                                                                                                                                                                     PS/2.
                                                                                                                                                                                                                             HP
                                                       MouIiIe. HP      PS/2    scroll rmuse
                                                                                                    HP                                                                      Mouse . HP PS/2 se<oIl f!'JOIJSe
                                                        catonilel-                                                                                                                                                           HP

                                                       Coun1Ivkit. r",,,,,,,, Kit(t;76IJO.
                                                       Restore CD       .        R-
                                                                            (t;7600
                                                                                                    HP            I                                                         (caltonite).

                                                                                                                                                                            CountN kit. r""nIN Kit dC77ri
                                                                                                                                                                                                                             HP

                                                       CD
                                                                                                    HP            '
                                                                                                                                                                                              .
                                                                                                                                                                            Restore CD dC7700REstore
                                                                                                                                                                                                                              HI"
                                                       _""""",,,,*.2nd                              HP                                                                      CD
                                                                                   FH                                                                                       Addi1ioriaI ccessooes. 2nd
                                                                                                                                                                                      a
                                                                                                                                                                                                                              HP
                                                                                                                                                                            serialoortadanterFH
    17in HP LCD Monitors for WOf1<stationa
                                                                                                                             17in HP LCD Monitors for Workstations
                                                       l1706 17 INCH 7FT MONITOR                    HP                                                                            INCH
                                                                                                                                                                            L170617   TFTMONITOR
    PX849AA#ABA                                                                                                              PX849AA#ABA                                                                                      HI"
                                                       US                                                                                                                   US

    WOf1<S!8tionAccessories                                                                                                  Workstation Accessories
    AD31035                                            !.louseDad                                   HP                                                                                                                        HI"
                                                                                                                             A031035                                        Mousepad
                                                        BeIOOK/!jtJoardWtist Pad.                  Belkin
                                                        Gr'"Base bla:k
                                                               .......                                                                                                      BeIiOOKeyboatd Wrist Pad -                       Belkin
    F8E263-8LK
                                                                                                                             F8E263-8LK                                     G"'" BaseNvinnblaCk
    SliG Serial Cards          Rea for each PCI
    JJ..p20511lDMV                                            aM 4th Serial Ports                   SilO                     SIIG Serial Cards lRooofor each PC \
                                                                                                                             JJ-P20511/DMV                                  3<tIand 4th SerJai Por1:s                         Siig
                       Total
        -
                                                                                                                                               citaI"'"
                                                                                                                                           ',;'I"                                                                              JII!i,,18HI




rField      Workstation                                                                                                      lAeiCi~
                                                                                                                                                                                  luct.   kP719AV             HP
j                                                            Product   - GC758A V HP                                                                                                                                         HI"
                                                             Co         dc7SOQConvertible             HP
    '352135                                                  Mi1itower                                                        '523104                                        ~r
                                                                                                                                                                            IComj)eq dc7900               COnvertible

                                                                                                                                                                            0per*'9 mtem .
                                                             Operati"9 system        .                                                                                      MicrosoW Windowsi XP
                                                             Mtrosofl!1WiOdowSl!!1 XP
                                                                                                                                                                            ProIessi>na~
                                                             PrclessionaJ.
                                                             Processor.        Intel Core2 Duo
                                                                                                                                                                            P_r-I~                        Co~2 Duo
                                                                                                                                                                             E7SOO (2.93          GHz.. 3I.e            L2    HP
                                                             E4600 (2"4 GHz. 2MB L.2
                                                                                                      HP              A                                                     Cache);       C11ipset.         Ime! Q45
                                                             Cache\; CI1ipset - Inlel Q3S
                                                          IExofess                                                    I                                                                                                       HP
                                                           Merr"",!"1GBPC2-5300                       HP
                                                             DOR2-667121l512.MB
                                                             Removable storage. No                                    I                                                                                                       HP
                                                                                                      HP
                                                             FIoPPv Drive.
                                                             HardDrive.80GB SATA
                                                                                                                                                                                                                              HI"
                                                             3.00111. 7200RPM.
                                                                            NCQ.                      HP
                   )                                         SmartVI
                                                             16<SAT SupelMuiti
                                                                      A                                                                                                                                                       HP
                                                                                                      HP
                                                             liahtScribe DVD WI\!ef
                                                                                                                                                                                                                              HP
                                                             Koyboatd . HPstatdard
                                                             kevboatd PS/2
                                                                                                      HP              I
                                                             Mouse. HP PS'2 scroll                                                                                                                                            HI"
                                                                                                      HP
                                                             mouse icaroonite)
                                                             Coontry kit . Counlry Kit                                                                                                                                        HI"
                                                                                                      HP
                                                             dC7600
                                                             REstoreCD . dC7800 Resrore                                                                                                                                       HP
                                                                                                      HP
                                                             CD
                                                                                . 2nd
                                                             Ad<itional ccessories
                                                                                                      HP                                                                                                                       HP
                                                                             F
                                                             serial ortadootet H
                                                                  o


    Hin HP LCD Monitors for Workstations
                                                                                                                                17inHP LCDMonitors for Workstations
                                                             L1710HINCHTFT
    GS917AA#ABA                                                                                         HP                                                                       11110 17 INCH7FT
                                                             MONITOR S
                                                                     U                                                          GS917AA#ABA                                                                                    HI"
                                                                                                                                                                                 IUONITOR US

    ,Workstation Accessories
     AD31035                                                 MOU5e
                                                                Dad                                     HP                      Workstation Acc:essories
                                                                                                                                                                                                                              Belkin
                                                             Belkin KeyboardWrist Pad          .     Belkin
                                                                                                                                F8ED81-BLU
    F8E263-8LK                                                           biack
                                                             Grv BaseNvlon                                                                                                                                                    Belkin
                                                                                                                                F8E263-BU<
    SIIG Serial Carda 11 r.... for each PC
                                                             JJ.P2QS11-52 2-port PCI                                              SIIG Serial Carda (1       lor each PC
     14QOOD                                                       C
                                                             Serial <Iro                              SIIG
                                                                                                                                                                                                                               SIIG

    W.tOtal"                                                                                                       .
                                                                                                                  Page 67 of 84
                                                                                                                                  14QOOD

                                                                                                                                  WotkstatIOn Total
se;-...    ITN 023-10                               '--"--
                                                                                                s..-.             - -'--'..--..-..   Amended as of 04/21/2010
                                              HPX3.ef800.2U
                                                          3701380
                                                                G4
                                                                                HP
                                                                                                "3!11973                                      1oII.370Gs    HP
"300908                                       KITALL
                                              3.6GHz""""""'"                    HP
                                              SECOND PROCESSOR                  HP                                                                          HP
                                              4GB1TN!mOIV.
                                                        (4o(1024MB              HP
                                              72GB 101(U320 UN! HOD ALL
                                                                                HP                                                                          HP
                                              .s per-
                                              SMART ARRAY641 ALL                HP
                                                                       SUPP'.
                                                                          y     HP                                                                          HP
                                                               TWORK
                                                                                HP                                                                          HP
                                                 DVD+- RWdrive
                                              16><                              HP                                                                          HP
                                                      UL
                                              ?ROliANT TRIUMII46Q
                                                                                HP                                                                          HP
                                              FORINTERNAl.,
                                                          haIf-
                                              ML370G3iG4     1
                                                        Tower 0RacK
                                                                                HP                                                                          HP
                                              ConverwnKrt
                                              Tape Media       . HP   UIInum2                                                                               HP
                                              Carmdges
                                                     200'400.8per               HP
                                              serve<                                                                                                        HP
                                                                                                                                                            HP
Servw Mouse Pads
A031035                                       Mouseoad                          HP                                                                          HP

11in HP lCD Monitors for Servers
                                              l170617INCH
                                                        TFTMONITOR                                                                                          HP
PX849AAt/ABA                                                                    HP
                                              US
                           .'      ..._,
                    "n,'           "."",,,,          "',..                                      s.-1IouM      P8da
                                                                                                FSE081-8LU                                                 Belkin

                                                                                                1TIn HP LCD Monitors for s.w.s
                                                                                               GS917M#ABA                                                   HP


                                                                                               Serwr TOC8I



                                                                                     Page 68 of 84

				
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