Installation Guide _ User Manual - EZWatch Pro by yaofenjin

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Table of Contents
1   System Requirements                                                                       5
     1.1 Professional Grade Minimum System Requirements                                       5
     1.2 Business Grade Minimum System Requirements                                           5
2   Quick Start Guide                                                                         7
     2.1   Identifying Your EZWatch Pro Capture Card                                          7
            2.1.1 Professional Grade Capture Card                                             7
            2.1.2 Business Grade Capture Card                                                 7
     2.2   Hardware Installation                                                              8
            2.2.1    Installing the EZWatch Pro Capture Card                                  8
     2.3   Software Installation                                                              9
            2.3.1    Installing the EZWatch Pro 4.0 Software and Capture Card Drivers         9
     2.4 Main Console Introduction                                                           12
            2.4.1    Main Console Operation Buttons                                          13
3   Software User Manual                                                                     15
     3.1 Schedule Configuration                                                              15
            3.1.1    Always Record                                                           16
                      3.1.1.1 24 Hours, Always Record                                         16
                      3.1.1.2 Non-24 Hour, Always Record                                      16
            3.1.2 Record on Event                                                            16
            3.1.3 Record on Motion                                                           16
            3.1.4 Comprehensive Schedule Configuration                                       18
     3.2 Encoding Options Configuration                                                      19
            3.2.1    Start Configuration                                                     23
     3.3 Edit Mode                                                                           25
     3.4 Operation Mode                                                                      27
            3.4.1 Device and Map Tree List                                                   27
            3.4.2 Information and Preview Window                                             28
     3.5 Configuration Button                                                                28
     3.6 Setting                                                                             29
            3.6.1    General Setting Tab                                                     29
            3.6.2    Camera Setting Tab                                                      31
            3.6.3    Input/Output (I/O) Device Configuration                                 34
            3.6.4    PTZ Configuration Tab                                                   35
            3.6.5    Main Console PTZ Control Panel                                          37
            3.6.6    Hotline Configuration Tab                                               38
            3.6.7    User Account Configuration Tab                                          39
            3.6.8    Privilege                                                               40
            3.6.9    Address Book Tab                                                        40
            3.6.10    Monitor Display Tab                                                    41
            3.6.11    Joystick Tab                                                           42
     3.7 Additional Configuration Menu Options                                               43



Table of Contents                                                                       Page | 1
             3.7.1 Save/Load Configuration                            44
             3.7.2 Video Source (Business Grade Only)                 44
             3.7.3 Counting Application                               44
             3.7.4 POS Application                                    46
     3.8    Counting Application Tab                                  47
     3.9    Counting Application (Diagram) Tab                        47
     3.10    Point Of Sale (POS) Log                                  48
     3.11    Backup System                                            48
     3.12    Deleting Recorded Video and Information                  50
     3.13    About Main Console                                       50
     3.14    Network Service Configuration                            51
     3.15    Live Streaming Server                                    52
             3.15.1 Main Tab                                          52
             3.15.2 Black/White List Tab                              54
             3.15.3 Performance Tab                                   55
     3.16 Remote Playback Server                                      55
             3.16.1 Main Tab                                          56
             3.16.2 Black/White List Tab                              57
             3.16.3 Performance Tab                                   57
     3.17 3GPP Server                                                 57
             3.17.1   Main Tab                                         57
     3.18   Remote Desktop Server                                     58
             3.18.1   Main Tab                                        58
     3.19 Central Management Server                                   59
     3.20 Playback Configuration                                      59
     3.21 Playback Toolbars                                           60
             3.21.1 Open Record                                       63
             3.21.2 DateTime Search Dialog Window                     63
             3.21.3 To Withdraw the Record                            65
     3.22 Alarm Event Types                                           66
             3.22.1 General Motion                                    66
             3.22.2 Foreign Object                                    66
             3.22.3 Missing Object                                    67
             3.22.4 Lose Focus                                        67
             3.22.5 Camera Occlusion                                  67
     3.23 Remote Server                                               67
     3.24 Playback Setting                                            69
             3.24.1 General Tab                                       69
             3.24.2 On Screen Display (OSD) Tab                       70
             3.24.3 Point Of Sale (POS) Tab                           70
     3.25 Enhancement                                                 71
             3.25.1   Filter Setting                                   71
     3.26 Save Video                                                  71
     3.27 Save Image                                                  72



2 | Page                                                Table of Contents
     3.28   Print                                             73
     3.29   Backup                                            73
     3.30   Log Viewer                                        74
     3.31   Smart Guard Configuration                         74
            3.31.1 Event Configuration                        75
            3.31.2 Assign a Camera Event                      75
     3.32 Event - Signal Lost                                 76
            3.32.1   Basic Tab                                76
     3.33 Event - General Motion                              77
            3.33.1 Basic Tab                                  77
            3.33.2 Advanced Tab                               78
     3.34 Event - Foreign Object                              79
            3.34.1 Basic Tab                                  79
            3.34.2 Advanced Tab                               80
     3.35   Event - Missing Object                            81
            3.35.1 Basic Tab                                  81
            3.35.2 Advanced Tab                               82
     3.36   Event - Lose Focus                                83
            3.36.1 Basic Tab                                  83
            3.36.2 Advanced Tab                               84
     3.37 Event - Camera Occlusion                            85
            3.37.1 Basic Tab                                  85
            3.37.2 Advanced Tab                               86
     3.38 Event - Digital Input                               87
     3.39 Action                                              88
            3.39.1   Action Type                              88
     3.40 Remote Access Configuration                         90
            3.40.1   Anti-Virus Programs                      91
            3.40.2   Software Firewalls                       91
            3.40.3   Hardware Firewalls                       91
            3.40.4   Is your modem a router?                  91
            3.40.5   My modem is NOT a router                 92
            3.40.6   My modem IS a router                     92
            3.40.7   Setting up Port Forwarding               93
                     3.40.7.1 Business Connections             93
                     3.40.7.2 Personal Connection              94
     3.41 Remote Access Connection                            94
            3.41.1   Installing the Remote Live Viewer        94
     3.42 LiveView Setting (Site Setup)                       96
            3.42.1 Server Tab                                 96
            3.42.2 Group Tab                                  97
     3.43 On Screen Display (OSD) Tab                         98
     3.44 Joystick Tab                                        98
     3.45 Remote Live Viewer Console                          99



Table of Contents                                        Page | 3
            3.45.1 Internet Explorer Web View                                           100
            3.45.2 Remote Desktop Viewer                                                101
                      3.45.2.1   Installing the Remote Desktop Viewer                    101
            3.45.3    DBTools (Database)                                                 102
4   “How To” Guides                                                                     105
     4.1   How To Make a Twist-On BNC Video Cable Fitting                               105
     4.2   How To Wire a Multi-Camera Power Supply and Extend a Camera’s Power Cable    105
     4.3   Camera Placement and Connection Tips                                         106
     4.4   How To Set Up Internet Access Using EZWatchIP                                107
     4.5   How To Set Up Pan/Tilt/Zoom Cameras                                          109
            4.5.1 Hardware Set Up for Netcom Module                                      109
            4.5.2 Camera Settings                                                        110
            4.5.3 Software Set Up                                                        111
5   FCC Compliance                                                                      115
     5.1 FCC Compliance Statement                                                       115
     5.2 FCC Warning                                                                    115
6   License Agreement                                                                   117
     6.1 Legal Agreement                                                                117
     6.2 Software Product License                                                       117
            6.2.1    Grant of License                                                    117
            6.2.2    Other Rights And Limitations                                        117
            6.2.3    Termination                                                         117
            6.2.4    Upgrades                                                            117
            6.2.5    Infringement & Copyright                                            117
            6.2.6    Limits Of Liability                                                 117
     6.3 Trademark                                                                      118
     6.4 Customer Support                                                               118
            6.4.1    EZWatch Pro Technical Support                                       118
7   List of Figures                                                                     119




4 | Page                                                                   Table of Contents
1 System Requirements
1.1       Professional Grade Minimum System Requirements
                EZKIT-32PR        EZKIT-16PR       EZKIT-12PR   EZKIT-8PR                EZKIT-PR
CPU             Intel             Intel            Intel        Intel                    Intel
                Core2Duo          P4               P4           P4                       Celeron
                2.0 GHz           3.0 GHz          2.8 GHz      2.4 GHz                  2.0 Ghz
RAM             1 GB              512 MB           512 MB       256 MB                   256 MB
Hard Disk       750 GB            500 GB           320 GB       200 GB                   160 GB
Motherboard     Intel 845, 945, 965 chipset or above
                (Intel Chipset and ASUS vendor recommended)
Display         ATi Radeon 9200, nVIDIA GeForce FX-5200 or above.
                (ATi recommended)
Resolution      704 x 480
OS              Microsoft Windows 2000, XP, or Vista
Network (IP)    100 baseT or above (Gigabit LAN recommended)

1.2       Business Grade Minimum System Requirements
                EZKIT-32BU        EZKIT-16BU       EZKIT-12BU     EZKIT-8BU              EZKIT-BU
CPU             Intel             Intel            Intel          Intel                  Intel
                Core2Duo          P4               P4             P4                     Celeron
                2.0 GHz           3.0 GHz          2.8 GHz        2.4 GHz                2.0 Ghz
RAM             1 GB              512 MB           512 MB         256 MB                 256 MB
Hard Disk       750 GB            500 GB           320 GB         200 GB                 160 GB
Motherboard     Intel 845, 945, 965 chipset or above
                (Intel Chipset and ASUS vendor recommended)
Display         ATi Radeon 9200, nVIDIA GeForce FX-5200 or above.
                (ATi recommended)
Resolution      704 x 480
OS              Microsoft Windows 2000, XP, or *Vista (*XP Compatibility Mode)
Network (IP)    100 baseT or above (Gigabit LAN recommended)
           ► Warning Please verify the performance of any PC on which you are
             installing the EZWatch Pro video surveillance system. Failure to meet the
             minimum computer requirements listed above may result in poor system
             performance.




System Requirements                                                                            Page | 5
           This Page is Blank




6 | Page
2 Quick Start Guide
This Quick Start Guide is designed to help you get your EZWatch Pro surveillance system activated and
operational as quickly as possible.

2.1      Identifying Your EZWatch Pro Capture Card
This section helps you identify the type of capture card you are installing. There are two types of
capture card recognizable by their size, shape, and color: Professional Grade Capture Card and
Business Grade Capture Card.

2.1.1      Professional Grade Capture Card




                       Fig. 1.   Professional Grade Capture Card

2.1.2      Business Grade Capture Card




                       Fig. 2.   Business Grade Capture Card



Quick Start Guide                                                                                Page | 7
2.2        Hardware Installation
2.2.1       Installing the EZWatch Pro Capture Card
■ Step 1 Turn off your PC.
■ Step 2 Insert each capture card into an available PCI slot on your motherboard.




                       Fig. 3.   Inserting a capture card into a PCI slot

             ► Note Each Professional Grade Capture Card includes an internal audio
               connection cable. This cable connection is not required if you do not
               intend to use the audio feature of the EZWatch Pro software. Instructions
               on installing the internal audio cable are listed below.
             ► Note No audio cable connection is needed if you are using the Business
               Grade Capture Card, as it is already built-in.
■ Optional (Professional Grade Only) Connect one end of the internal audio cable to the
   OUT connection of the capture card.




                       Fig. 4.   Connecting an internal audio cable to a capture
                                 card




8 | Page                                                                                Quick Start Guide
   Connect the opposite end of the cable to either an AUX or CD input on your motherboard or
   sound card.




                      Fig. 5.   Connecting an internal audio cable to a
                                motherboard

   This cable connection allows you to monitor live audio through your PC.
■ Step 3 Connect the external video/audio cable splitter to the capture card.
   Business Grade Capture Cards Each external video/audio cable splitter has one Audio Input
   for every four Video Inputs. The video connections are labeled V1 through V4 and the audio
   connection is labeled A1.
   Professional Grade Capture Cards Each external video/audio cable splitter has one Audio Input
   for every one Video Input. The video connections are labeled VID1 through VID4 and the audio
   connections are labeled AID1 through AID4.




                      Fig. 6.   External video/audio cable splitters connected to a
                                capture card




Quick Start Guide                                                                         Page | 9
2.3      Software Installation
2.3.1       Installing the EZWatch Pro 4.0 Software and Capture Card
            Drivers
■ Step 1 Insert the EZWatch Pro 4.0 Software CD into the CD-ROM or DVD-ROM drive of your
   computer.
■ Step 2 The autoplay menu for the disc will be displayed. If it does not display, click on the My
   Computer icon and locate the EZWatch Pro Software disc under Devices with Removable
   Storage. Open the disc by double-clicking on the icon.
   Locate the Setup.exe file to begin installing the EZWatch Pro Software.




                      Fig. 7.   Setup.exe icon

■ Step 3 Follow the Windows Installation Wizard instructions. First select the language English and
   click Next. Accept the Software License Agreement and click Next to continue. Type a Username
   and Company name and click Next to continue. (If you do not have a company name simply use
   your last name.)
■ Step 4 For initial installations, choose Complete and click Next. Choose Custom for computers
   used only for remote viewing or playback. You may install the system to a preferred directory and
   choose only the feature(s) you want to install to the PC.




                      Fig. 8.   Choosing Custom install for remote viewing and
                                playback computers




                      Fig. 9.   Selecting MainConsole, Playback, and LiveView for
                                Custom install



10 | Page                                                                           Quick Start Guide
■ Step 5 You will now see Ready to Install Program. Click on the Install button. The software will
   now install automatically.
■ Step 6 After the software has been installed, a prompt will appear asking if you want to install
   the drivers for the card. Click Yes on the prompt, then follow the on-screen instructions to
   automatically install the drivers for your capture card(s).




                      Fig. 10. Installing all-in-one driver for capture cards

■ Step 7 After the drivers have been loaded, you are given the option to install Motherboard
   Monitor 5 (MBM5). MBM5 is a completely optional program designed to allow you to monitor the
   health of your computer while the camera system is in operation. It will allow you to keep an eye
   on CPU temperature, motherboard temperature, etc. Please note that not all motherboard models
   are supported. If you are unsure whether or not to use this feature, it is safe to just click No.
■ Step 8 The software is now installed. The last step is to assign a password to EZ Watch Pro 4.0.
   The software will ask you to enter a password when you launch the Main Console program the
   first time. Go to Start, then All Programs, then go to the EZ Watch Pro 4.0 folder and click on
   Main Console to launch the program. You will be required to enter your desired password twice.
   The default username, admin, can be changed only after the software has been installed and
   configured.
            ► Warning Please make a note of the default username 'admin' and your
              chosen password. If this username/password is misplaced or forgotten,
              you will be locked out of the Main Console. This will require a complete
              uninstall and reinstall of your EZWatch Pro 4.0 Software. All existing
              settings and configurations will be lost.




Quick Start Guide                                                                             Page | 11
2.4      Main Console Introduction
The Main Console is used for camera viewing, activating scheduled recording, smart guard set up, and
configuring system settings.

                                    Camera Images                    Information Window




   Minimize
    Button




           Exit               Screen             Operation                  Pan/Tilt/Zoom
        Button              Divisions                Icons                Camera Controls
                      Fig. 11. Main Console window

   Camera Images The real-time images of your cameras will be viewable here.
   Information Window This will display date, time, free HD space, CPU temperature, fan speed, and
   customized text.
            ► Note Some options (CPU Temperature, Fan Speed, etc.) may require MBM5
              to be installed and configured.
   Minimize Button Minimize the Main Console window.
   Exit Button Shut down the Main Console or log out current user.
   Screen Divisions Allocate the sub-screen display by clicking on the desired layout button. To
   switch to single camera display, double click on a particular sub-screen. Double click on the screen
   again to regain previous screen division layout.




12 | Page                                                                           Quick Start Guide
                          1 Screen        6 Screens           13 Screens       Rotate
                                                                                  all
                                  4 Screens       9 Screens                    Screens




                                 13 Screens      N screens                    Switch to
                                                                                Full
                         10 Screens      16 Screens           17 Screens       Screen
                          Fig. 12. Screen division menu in Main Console

   Operation buttons Refer to the next section for details.
   Pan/Tilt/Zoom Camera Control This is used to control the movement and functions of PTZ
   cameras. Refer to Main Console PTZ Config in 3.6.5 Main Console PTZ Control Panel on Pg. 37 for
   more details.

2.4.1        Main Console Operation Buttons
                            Playback                                       Guard




                 Start                                                               Con g
                                                 Schedule

                          Fig. 13. Operation buttons in the Main Console

   Start This button allows you to activate/deactivate the various services within the Main Console.
        Key Features

        •	   Manually Start/Stop Recording Schedules and Smart Guard System (3.2.1 Start
             Configuration on Pg. 23)

        •	   Lock the Main Console System (3.2.1 Start Configuration on Pg. 23)

        •	   E-Map Configuration (3.2.1 Start Configuration on Pg. 23)




Quick Start Guide                                                                            Page | 13
   Playback This button allows you to search and view recorded video.
       Key Features

       •	   Playback Recorded Video (3.20 Playback Configuration on Pg. 59)

       •	   Export and Save Individual Video Files (3.26 Save Video on Pg. 71)

       •	   Backup of Multiple Video Files to a DVD/CD/HDD (3.29 Backup on Pg. 73)
   Schedule This button configures the recording schedules and sets up the encoder configuration.
       Key Features

       •	   Motion Detection Recording (3.1.3 Record on Motion, Pg. 16)

       •	   Schedule Recording (3.1 Schedule Configuration, Pg. 15)

       •	   Resolution and Frame Rate Settings (3.2 Encoding Options Configuration, Pg. 20)
   Guard This button allows you to add/edit type(s) of events that you want to detect and automate
   notifications.
       Key Features

       •	   Missing or Foreign Object, Video Loss, and Other Events (3.31 Smart Guard
            Configuration on Pg. 74)

       •	   Sound/Alarm, Phone Call, E-Mail, and Other Notifications (3.39 Action on Pg. 88)
   Config This button allows you to configure the general settings which determine the overall
   functionality of the Main Console.
       Key Features

       •	   User Account Settings (3.6.7 User Account Configuration Tab on Pg. 39)

       •	   Video Storage Configuration (3.6 Setting on Pg. 29)

       •	   Network/Remote Viewing Services (3.14 Network Service Configuration on Pg. 51)

       •	   Auto Startup of Services (3.6 Setting on Pg. 29)

       •	   IP Camera Configuration (IP Camera Configuration on Pg. 32)

       •	   Saving and Loading Personal Settings (3.7 Additional Configuration Menu Options on
            Pg. 43)

       •	   Pan/Tilt/Zoom Camera Configuration (3.6.4 PTZ Configuration Tab on Pg. 35)




14 | Page                                                                         Quick Start Guide
3 Software User Manual
3.1      Schedule Configuration
Launch the Schedule Configuration window by clicking the Schedule button in the Main Console.

                                                Schedule




                       Fig. 14. Schedule Button in Main Console Operation menu
                                bar
By default, the initial recording schedule for each camera is set to 24 hours, Always Record, as shown
in the Time Table of the Schedule Configuration window in Fig. 15. The red bars in the Time Table
indicate each camera is recording 24 hours.

                         Con gure                Time Table




                       Fig. 15. Schedule Configuration window

You can modify or add different types of recording schedules for each camera using the Configure
button. The three (3) different types of recording schedules are Always Record, Record on Event, and
Record on Motion.




Software User Manual                                                                          Page | 15
3.1.1       Always Record
3.1.1.1     24 Hours, Always Record
If the default Always Record is selected, the camera will record 24 hours. This selection is denoted by a
solid red indicator line in the Time Table of the Schedule Configuration window, as shown in Fig. 15.

3.1.1.2     Non-24 Hour, Always Record
Each camera can be configured to Always Record for a schedule less than 24 hours, e.g., between 6:00
AM and 6:00 PM (18:00).
■ Step 1 Select Camera 2 and press the Configure button in the Schedule Configuration window, as
    shown in Fig. 15.
■ Step 2 Change the Start Time and End Time to 6:00 and 18:00, respectively, in the Time field set of
    the Encoding Options window (Fig. 16). Click OK to return to the Schedule Configuration window.
    The new Always Record period will be displayed as a (shorter) red indicator line in the Time Table.

3.1.2       Record on Event
Each camera can be configured to Record on Event for 24 hours or any shorter duration. For event
types, please see 3.22 Alarm Event Types, Pg. 66.
■ Step 1 Select desired camera and press the Configure button in the Schedule Configuration
    window (see Fig. 15).
■ Step 2 Select the Record on Event option in the Mode field set of the Encoding Options window
    (Fig. 16). Click OK to return to the Schedule Configuration window. The new Record On Event
    period will be displayed as a blue indicator line in the Time Table.

3.1.3       Record on Motion
Each camera can be configured to Record on Motion for 24 hours or any shorter duration.
■ Step 1 Select desired camera and press the Configure button in the Schedule Configuration
    window (see Fig. 15).
■ Step 2 In the Time field set of the Encoding Options window, adjust the Start Time and End Time
    to the desired duration.




16 | Page                                                                        Software User Manual
                                           Time Field Set      Mode Field Set




                       Fig. 16. Time field set of the Encoding Options window

■ Step 3 In the Mode field set, choose the Record On Motion option.
■ Step 4 Next, click All to select the entire viewing area for motion detection. You can also limit the
   motion detection area by clicking on the original video signal and dragging the highlighter over
   the desired area. Multiple areas can be chosen by continuing to drag the highlighter over other
   sections of the screen Original Video Signal screen until all desired areas have been highlighted.

                       Original Video Signal                     Mode Field Set




                        Record on Motion                All
                       Fig. 17. Record on Motion option in the Encoding Options
                                window




Software User Manual                                                                          Page | 17
■ Step 5 Select appropriate Sensitivity and Frame Interval, or maintain the default values.
■ Step 6 Click OK to return to the Schedule Configuration window. The new Record On Motion
   period will now be displayed as a green indicator line as illustrated in the Time Table of the
   Schedule Configuration window of Fig. 18.




                      Fig. 18. Time Table of the Schedule Configuration window

   The red bars indicate an 'Always Record' schedule and the green bar indicates a 'Record On Motion'
   schedule.

3.1.4       Comprehensive Schedule Configuration
            Load            Copy To




                         Cameras
                      Fig. 19. Top View of Schedule Configuration window

   Copy To This feature allows you to copy one cameras schedule and configuration to any other
   camera(s).
   Load This feature allows you to import schedule recording presets. This is useful if you are copying
   a schedule from another computer.
        Regular Mode Video recording 24 hours a day with the setting of 30 FPS, normal video quality
        and normal resolution.
        Office Mode Video recording from 8:00 AM to 8:00 PM with 30 FPS, normal video quality and
        normal resolution.
        Shop Mode Video recording from 10:00 AM to 10:00 PM with 30 FPS, normal video quality and
        normal resolution.
        High Security Mode Video recording 24 hours a day with the setting of 30 FPS, highest video
        quality and normal resolution.
        Disk Saving Mode Motion detection recording 24 hours a day with the setting of 30 FPS,
        normal video quality, and normal resolution.
        Minor Mode Motion detection recording 24 hours a day with the setting of 15 FPS, low video
        quality, and low resolution.




18 | Page                                                                        Software User Manual
                        Insert               Delete



     Custom
     Holiday
     Default




     Day Mode                      Week Mode
                     Fig. 20. Lower half of Schedule Configuration window

      Day Mode Schedule the cameras to turn the recorder on and off at the same time every day
      according to your settings. The recording schedule will disregard specific days of the week and
      assume the same schedule every day.
      Week Mode Schedule the cameras for each day of the week differently. Additionally, you may
      assign extra holidays under the Week Mode.
      Custom You can assign a particular date(s) on which the system will work according to a
      specific schedule different from the other dates.
      Holiday You can assign holidays when the system will work according to the current setting of
      Sunday.
      Default Follow the same process to set up the schedule for every day in the week.
      Insert This feature allows you to manually add a schedule into the Time Table. Left-click and
      draw across the Time Table to create a gray bar indicating the scheduled time. Once the
      desired time is created, then click the Insert Button to add the schedule. You can customize
      this schedule further by using the Configure button.
      Delete This allows you to delete any existing recording schedules.




Software User Manual                                                                        Page | 19
3.2      Encoding Options Configuration
For the following features of the Encoding Options window, please refer to Fig. 21.

              Original Video                  Encoded Video




                 Time          Audio         Mode                  Video Encoder
                      Fig. 21. Encoding Options window

   Original Video This window is a live view of the selected camera.
   Encoded Video Checking this option will provide a preview of your recorded video based on your
   encoding options (Frame Rate, Quality and Resolution).
   Start/End Time This determines when the cameras are set to start and stop recording. You can
   adjust the times here, with your keyboard or with the up and down arrows to the right of the text
   box (see Fig. 22).
   Pre-record/Post-record This feature saves the specified amount of time before and after a clip.
   For example, to set up a 5 second pre-record time means the system will start saving the recording
   data 5 seconds before the event happens. The system must be set to Event or Motion recording for
   these options to function.




20 | Page                                                                      Software User Manual
                     Fig. 22. Time field set of Encoding Options window

   Audio If you have connected a microphone to this camera, checking 'Record Audio' will record the
   signal from the microphone.
           ► Note A microphone must be plugged into the correct audio connector.
             With Business Grade systems, only Cameras 1, 5, 9, and 13 have audio
             connected. All other cameras will not have the Audio option available and
             will be grayed out.




                     Fig. 23. Audio field set of the Encoding Options window




                     Fig. 24. Mode field set of Encoding Options window

   Always Record Select this option to continuously record video during the scheduled time.
   Record On Event Select this option to obtain the Select Event window. From the Smart Guard list,
   check the box of the camera(s) that you want to trigger the recording action.
           ► Note For more information about using the Smart Guard feature please
             refer to 3.31 Smart Guard Configuration on Pg. 74.




Software User Manual                                                                      Page | 21
                      Fig. 25. Select Event window

   Record On Motion Select this option to start recording when there is motion detected. To detect
   motion, you have to define a detection zone. Left-click and drag the mouse to draw a detection
   zone. You may define more than one zone on the screen by repeating the same process. User can
   also click on the All button to select the entire detection zone.
   Sensitivity This slider determines the amount of motion needed to activate the recording.
   Frame Interval This slider determines the number of consecutive frames or motion needed to
   activate the recording.
   Rectangle Count When drawing your detection zone, you are limited to 10 individual rectangle
   zones.
   All/Clear/Default These buttons are used to select the entire detection zone, clear the detection,
   and set the Sensitivity and Frame Interval back to the Default settings.




                      Fig. 26. Video Encoder field set of Encoding Options
                               window

   Frame Rate This slider allows you to adjust how many frames per second (FPS) the software will
   record. The higher the frame rate, the smoother and more fluid the video will be, but the file size



22 | Page                                                                       Software User Manual
   of the video will be larger. The lower the frame rate, the video will appear irregular or sporadic, but
   the file size will be smaller. The option can vary from 1 to 30 images per second, dependent on
   which grade of the software you are using (Business or Professional), as well as how many cameras
   are connected.
   Quality This slider affects how much compression is applied to the video. The Lowest quality will
   compress the video more, creating smaller file sizes, but it will decrease the image quality.
   Resolution This slider affects the amount of detail present in the image. Higher resolution
   provides more detail, but simultaneously uses more disk space.
   Default This will set all Video Encoder options back to the factory settings.
   Approximate This text indicates how long it will take the camera to record 1GB of data if the
   camera is recording constantly. As you increase the Frame Rate, Quality, and Resolution settings
   the amount of time it takes to record 1GB of data will decrease. This is used as a general guide for
   how long your system can record.
   To estimate your total recording time, divide your hard drive size by the number of cameras you
   have, and multiply that by the time in this section. For example, if you have 4 cameras and an 80GB
   hard drive, and this counter states 3 hours. Your total recording would be 60 hours.
            ► Example 80 GB divided by 4 Cameras is 20. 20 multiplied by 3 hours is 60
              hours.
   If you want to extend the amount of time you are recording, then you can lower the Frame Rate,
   Resolution, or Quality. You can also set your cameras to record only during certain times of the day,
   or set your cameras to record only when motion is detected.
   Alternatively, by installing a larger hard drive into your computer you can record more clips, and
   the clips will be stored for longer periods of time. You can also install more than one hard drive to
   record even longer. Consult your computer’s manufacturer for additional information.

3.2.1     Start Configuration
                          Start




                      Fig. 27. Start button in the Main Console Configuration
                               menu bar

   Start Menu The Start button allows you to start/stop the Recording Schedule, Smart Guard
   System, and the Counting Application. Even after configuring various services within the Main
   Console, such as a Recording Schedule, by default they are deactivated. You will need to start the
   services here in order for them to become active.
            ► Note For more information on the services listed, please refer to the Table
              of Contents.
   Enable Secondary Display Enabling a secondary display allows you to view various features of
   the software on a second monitor.
            ► Note For more information on using a secondary display, please refer to
              3.6.10 Monitor Display Tab on Pg. 41.


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   Open Event Report This option allows you to view and manually cancel a single or all currently
   active Smart Guard alarms.




                     Fig. 28. Smart Guide Event Report window




                     Fig. 29. Stop Monitor All window

   Lock System This feature allows you to lock the Main Console. This disables all configuration and
   operation, but allows the recording schedule to resume. A username and password is required to
   unlock the Main Console.




                     Fig. 30. Lock System Confirmation window

   E-Map This feature allows you to import an overhead image map to visually show camera location
   and the direction the camera is facing. You can have multiple maps, showing a large overhead
   view and the ability to zoom into smaller maps. Using E-Map, a user can easily identify camera
   location and respond promptly when an event occurs.



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            ► Example In the following figure, E-Map contains an airport for the largest
              map, individual maps for each terminal, and maps for each room within
              the airport buildings.

                              Device and Map                    Preview




                 Operation Mode                 Edit Mode                 Info
                      Fig. 31. E-map window

   Device and Map The list of your current devices (cameras, POS, etc.) and maps.
   Operation/Edit Modes Operation mode is the active mode of the E-Map system. Edit mode allows
   you to add, edit, or delete devices and maps.
   Preview A preview of the selected camera’s video signal.
   Info Available text information of the selected device or map.

3.3      Edit Mode
■ Step 1 In order to use the Edit Mode, ensure you have it selected.




                                    Edit Mode

                      Fig. 32. Edit Mode of E-Map window

■ Step 2 Click on the Map icon in the Device and Map column. Once it is highlighted, click the Add
   Map button.




Software User Manual                                                                       Page | 25
                      Fig. 33. Map Config window

■ Step 3 Browse for the desired Map Image file you would like to import into E-Map. You will need
   to provide your own image maps. BMP, JPEG, GIF, PNG, and TIFF images can be used. Once you
   have located the map, you can also specify a Map Name.
■ Step 4 Click 'OK' and the map will appear in the Device and Map column.
                         Map




                      Fig. 34. Detail of E-Map Configuration

       Edit Map This allows you to choose a different map and change the name of an existing map.
       Delete This allows you to delete an existing map entirely.

       Up This allows you to navigate up from the sub-maps to your main maps.
   Once you have the devices and maps in place, you can now begin adding Device Indicators.
   Device Indicators identify each individual device you are using on the map.


                                            Camera Indicator
                                            Digital Input Indicator
                                            Point of Sale Indicator

                      Fig. 35. Device Indicators




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    To add Device Indicators to the map, you must first select the map in the Devices and Map column.
    Once the correct map is displayed, you can left-click your devices and drag them onto the map.

■ Step 5 Once the indicator is in place, you can alter the direction by selecting the icon on the map
    and click the Rotate button. The icon will rotate 45 degrees each time you click the button. This
    helps identify the direction of a camera’s view.

3.4      Operation Mode
3.4.1      Device and Map Tree List




                        Fig. 36. E-Map window

This window will list all devices and map hierarchy. Clicking items in this list will show related
information in the panels on the right-hand side.
    Map Select which map you want to show on E-Map window.
    Camera Select which camera you want previewed and mark indicator on E-Map.
    Digital Input Select to show indicator and status in the Info box. If the Digital Input is from an IP
    camera, the preview window will display live video of the camera.
    Digital Output Select to show indicator and status in the Info box. If the Digital Output is from an
    IP camera, the preview window will display live video of the camera.
    POS Select to show indicator and display first associated camera’s live video.




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                                             Map
                                             Camera
                                             Digital Input
                                             Digital Output
                                             Digital Output

                     Fig. 37. Device Indicators

3.4.2       Information and Preview Window
   Map Info Show map name.
   Camera Show camera name and connection status.
   Digital Input Show Digital Input name and status (0 or 1).
   Digital Output Show Digital Output name and status (0 or 1).
   POS Show POS device name, connection status, and first associated camera name and connection
   status.

3.5     Configuration Button
                                                                  Con g




                     Fig. 38. Configuration button




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3.6      Setting
The Setting window and tabs allow you to adjust many of the Main Console options.




                      Fig. 39. Setting window

3.6.1     General Setting Tab
   Startup Checking the boxes listed activates the functions as the Main Console starts. You may
   start/stop the functions manually using the Start button from the Main Console monitor panel.
            ► Note For more information on the services listed, please refer to the Table
              of Contents.
   Auto Login Upon startup of the Main Console, you can choose to have an existing user account
   automatically login.
   Automatically Popup Event Report Check the box to receive popup reports when there are
   events detected.
            ► Note Make sure to stop Smart Guard System before you modify the
              setting, otherwise the modification will not take place.
   User Overlay Preview (Professional Grade Cards Only) Enabling this feature will allow the chipsets
   of the capture card to work with your video card to display live video, conserving CPU usage.




Software User Manual                                                                        Page | 29
                      Fig. 40. Storage field set of Setting window

   Location Assign the default folder for the system to store all data files. Multiple drives can be
   added to record to each one in turn, but you can only record to one folder per drive.
   Automatic Recycle The system will automatically delete out-dated data to save storage space. The
   'Recycle Range' tells the system how many hours of video to delete when the drive gets full.
   Keep Video This will delete the video records older than the number of days set.
   Keep Event Log This will delete the event log data older than the number of days set.
   Keep System Log This will delete the system log data older than the number of days set.
   Keep Counting Log This will delete the counting application data older than the number of days
   set.
   Audio Preview This is used to set up the live audio channel and adjust the sound volume.
   Enable Audio on Active Channel This will allow the software to play live audio from an audio-
   capable camera selected from the Main Console.
            ► Note For more information on the features listed, please refer to the Table
              of Contents.




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3.6.2     Camera Setting Tab
                          Camera List




                            Camera Name




                                        Video Parameter          OSD Setting
                     Fig. 41. Camera Settings tab

   Camera List The camera(s) connected to the system will show in the panel. Click the name of the
   camera to adjust the setting.
   Camera Name Name the camera for your convenience.
   Video Parameter Adjusts the video’s Brightness, Contrast, Saturation, Color Hue, and Signal Level.




                     Fig. 42. Video Parameter window

   OSD Setting Select the information you want to see in the On-Screen Display (OSD), or the sub-
   screen of the camera. Click the Font button to setup the font style.




Software User Manual                                                                        Page | 31
                      Fig. 43. Choose Font window

   IP Camera Configuration
            ► Note This configuration is only required if you are using Internet Protocol
              (IP) Cameras or adding IP Cameras to your existing analog DVR. Four
              function buttons will be included in the Setting/Camera panel if you have
              an IP License Dongle installed.

                                        IP Camera Functions




                                                  Camera List
                      Fig. 44. IP Camera Configuration window

   Search Click on the Search icon to obtain the Search IP Cameras window. The system will start
   scanning automatically once the window is opened. Stop scanning by clicking on the Stop Scan
   button.




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                     Fig. 45. Search IP Cameras window

   Once cameras are found, they can be added to the Camera List by checking the box on the left and
   clicking 'OK' at the bottom.




                     Fig. 46. IP Camera / Video Server Setting window




Software User Manual                                                                     Page | 33
   Insert Click on the Insert icon to obtain the IP/Video Server Setting window and add IP cameras to
   the list. Refer to the next section for details.
   Network Enter the required network information including Name, IP Address, HTTP Port, User
   Name, Password, and Protocol referring to the instructions provided by the camera manufacturer.
   If you connect to the camera using a domain name (Such as EZWatchIP) check the 'Use DNS' box to
   type in the name instead of an IP address.
             ► Note For more information regarding the EZWatchIP DNS service, please
               refer to 4.4 How To Set Up Internet Access Using EZWatchIP on Pg. 107.
   Device You can specify the make and model of the IP camera from the option boxes here, or you
   can have the software attempt to auto-detect the make and model. For auto-detect to function,
   you must AT LEAST have the IP address or DNS name of the camera entered into the Network
   settings.
   Description Displays video codec information of the IP camera selected.
   Delete Click on the Delete button to remove the selected IP camera(s) from the system. Click 'OK'
   to finalize the modification.
   Config Click on the Config button to obtain the IP/Video Server Setting panel. You can modify the
   IP camera settings with the Setting window. Refer to the next section for details.
             ► Note Once an IP Camera is connected to the Main Console, all other
               camera configuration settings similar to an Analog Camera can be
               applied.

3.6.3       Input/Output (I/O) Device Configuration
                                   Module Setting




                           Device List              Digital Input Monitors
                       Fig. 47. I/O Device tab of Setting window

   Module Setting Any connected I/O Modules installed will appear in this list. The 'Module' column
   shows the name of the module, while the 'Device' column shows what specific module it is.



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   Currently, the Main Console system supports TRP-C28 I/O modules as well as IP cameras with built-
   in I/O relay ports. The 'ID' is the one currently used by the module (TRP-C28), each TRP module
   must have its own unique ID.
   Device List This column displays the device(s) already installed to the system.
   Device Setting Insert the name of the device (input and output). Select the device type from the
   drop-down menu. N/O represents that the replay is open in normal condition and N/C represents
   that the relay is closed in normal condition.
   Input Monitor The device(s) is turned on if the dot is red. By triggering the digital input device,
   the related icon will light up. This is used to check if the device is or is not correctly connected.
   Output Monitor The device(s) is turned on if the dot is red. By clicking on the icon, you may
   trigger the digital device connected to the system. This can be used to test if the output device is
   correctly connected.

3.6.4     PTZ Configuration Tab
This window allows you to configure a Pan/Tilt/Zoom (PTZ) camera that is connected to your system
using a TRP-C08 Control Module.

                           Camera List                   Basic Setting




                           Advanced Setting                  Miscellaneous
                       Fig. 48. PTZ Config tab of Setting window

            ► Note For more information on connecting a PTZ Camera and Hardware
              installation, please refer to 4.5 How To Set Up Pan/Tilt/Zoom Cameras
              on Pg. 109.
   Camera List A list of all cameras currently connected to the Main Console. Checking the PTZ
   camera you want to configure will enable the setting options.


Software User Manual                                                                             Page | 35
   Basic Setting The Camera Model, Baud Rate, and Address must also match the configuration
   within your camera. Refer to the User Manual of your PTZ camera for configuring the camera’s
   Protocol, Baud Rate, and Address. We recommend using Pelco-P Protocol - 9600 Baud Rate, or
   Pelco-D Protocol - 2400 Baud Rate.




                                                        COM Port
                      Fig. 49. Device Manager window

   The COM Port must be the port that your USB to Serial TRP-C08 is currently using. (Check the
   Device Manager within Windows to verify which COM Port is being used.)
            ► Note If the current COM Port being used by the TRP-C08 is COM5 or above,
              you will need to manually set the COM Port to COM1-COM4. Go to Port
              Settings and click on the Advanced button. At the bottom of the window,
              click on the drop-down button Com Port Number. Select an available
              port between 1 and 4. If these ports are unavailable, contact your system
              provider.
   Advanced Setting You may adjust the Pan, Tilt, Zoom, and Auto Pan speeds.
   Patrol Group If you have multiple pre-set positions stored within the software, this will allow you
   to select a patrol where it moves between each position in the order you specify.




36 | Page                                                                      Software User Manual
                      Fig. 50. Patrol Setup window

   User-Defined Preset Some cameras have special features that can be activated by calling presets
   above number 16. This option allows you to enter in a custom preset number. An example of this is
   the EZ-TRACK PTZ camera which follows motion when you call preset 80.




                      Fig. 51. User-Defined Preset Dialog window

3.6.5      Main Console PTZ Control Panel
From the Main Console, left-click on the video feed of your PTZ camera. Assuming it is powered and its
address has been set correctly, you can now control the PTZ camera by utilizing the PTZ Control Panel.




Software User Manual                                                                        Page | 37
These buttons only function with PTZ cameras. The PTZ Camera control, and all buttons associated
(Presets, Zoom, Focus, Patrol, etc.) can only be selected when you left-click and highlight a PTZ camera.




                                                                           Magni cation

                       Fig. 52. PTZ Control Panel in Main Console

3.6.6       Hotline Configuration Tab
The Hotline tab allows you to configure how the server sends you alerts. Alerts are sent by the Smart
Guard system, and consist of e-mails, phone calls, text messaging, and/or remotely connecting to an
FTP server.
             ► Note For more information on the Smart Guard system, please refer to
               3.31 Smart Guard Configuration on Pg. 74.

                                  Email                             Telephone




                                  FTP                        GSM Modem

                       Fig. 53. Hotline Configuration tab in Setting window

    E-mail Input the following information: SMTP server, sender’s e-mail address, e-mail’s subject title,
    and body content. You may click on the Send Test Mail button to test the settings. If you are unsure
    of your e-mail settings, contact your e-mail provider to obtain them.




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    FTP Enter the File Transfer Protocol (FTP) server and login information, as well as any initial
    directory to which the system should upload screenshots.
    Telephone Select the modem that the system is going to dial for the info call, and then insert the
    phone number. You must have a dial-up modem installed for the system to send you a phone call
    alert.
             ► Note You may select a Wave format audio file that will be played to alarm
               the person who picks up the phone call.
    GSM Modem GSM modems are cellular phones that are connected to the computer to grant
    internet access via a cellular connection. By connecting your cellular phone to your computer, the
    computer can send alerts via SMS messaging. If you are using a GSM modem, enter the Port, Baud
    Rate, PIN Code, and Interval into these fields. If you do not have this information, please contact
    your cellular phone manufacturer or network provider.

3.6.7      User Account Configuration Tab
You may configure multiple users from this screen. Users are able to login locally and remotely to view
cameras. The settings allow you to restrict access and allow only certain users to perform certain tasks.




                       Fig. 54. User Account tab in Setting window

    User Account Setting If you want to add a new user account, you will need to fill out the
    Username, Password, and Password Confirm section. You may grant or deny privileges to users by
    checking the privileges below. Once you have configured the allowed privileges, click on 'Add' to
    add the new user account.
    If you want to modify a user account, double-click on the user account you want to modify in the
    right-hand pane. The login, password, and privileges currently held by that user will automatically
    be filled within the Account Settings pane to the left. You may then modify the password or




Software User Manual                                                                             Page | 39
   privileges. Once you have performed all necessary modifications, click on 'Update' to save your
   changes.

3.6.8       Privilege
   Main System This group allows you to configure whether or not a user is able to open or close the
   Main Console, start or stop the recording/smart guard/remote viewing services, and control the
   cameras.
   Playback This group allows you to configure whether or not a user can access playback functions.
   Log Viewer This group allows you to configure whether or not a user can view the system logs.
   Backup This group allows you to configure whether or not a user can back up stored videos.
   Remote Live Viewer This group allows you to configure which cameras a user can see when
   connected and viewing the system over the internet. It also allows you to set whether or not a user
   can take control of an I/O device (turn outputs on or off ) or take control of the PTZ camera.

3.6.9       Address Book Tab




                      Fig. 55. Address Book tab in Setting window

While many Smart Guard notifications are made locally, it may be necessary to notify a person who
is not on-site when an unusual event happens. For this function to succeed, you must configure a
method of contacting them using the Hotline feature, as well as specify whom to contact. This Address
Book tab allows you to specify whom to contact when an unusual event occurs. In this tab you can
specify the name of the contact, a phone number, e-mail address, and a description of the contact.
To add a new contact, type their contact information into the upper pane and click on the 'Add'
button. If you want to modify a contact you must first double-click on their name in the lower pane.
The information about that contact will automatically be entered into the upper pane. Make whatever
changes are necessary and click on 'Modify' to save the changes.



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If you want to remove an individual contact, you must single-click on their name in the lower pane
to highlight the contact, and then click on the 'Remove' button. The 'Clear' button will remove all
information currently entered into the upper pane.

3.6.10       Monitor Display Tab
                            Run Playback On Monitor                    Auto Scan




                                                                           Layout




                             Camera List


                      Fig. 56. Monitor Display tab in Setting window

   Run Playback on Monitor This option allows you to select the monitor on which you want the
   playback program to run. It allows you to select monitor 1, 2, or 3 when available.
   Cameras List The left pane will show you a list of every camera set up on your system, while
   the right pane shows you which camera can be seen on the monitor. If you have a dual-monitor
   display, you will see a second tab on the screen marked 'Secondary’. When active, this allows you
   to specify which cameras appear on the secondary monitor.
            ► Note On a Business Grade system, analog and IP-based cameras can be
              seen on either monitor. On a Professional Grade system, only IP-based
              cameras can appear on the secondary monitor. Analog cameras can only
              be seen on the Primary Monitor.
   Auto Scan This allows you to configure the Auto-Scan feature of the system.
   Auto-Scan is activated by using the rotating arrows icon from the Main Console window. When
   active, the computer will automatically cycle through your cameras one at a time, bringing them
   up in the full screen.




Software User Manual                                                                         Page | 41
   Layout The 'N' button on the main console can display more than 16 cameras simultaneously on
   the screen. The 'Layout' option allows you to configure which split screen is used when clicking the
   button: 5x5, 6x6, 7x7, or even 8x8.
   The 'Popup Camera on Event' box will allow the Main Console to automatically display a camera to
   in the entire screen when an unusual event occurs. The event must be configured from within the
   Smart Guard system to function.

3.6.11       Joystick Tab
This feature supports the previous joystick controller used for PTZ and IP cameras. Using the TRP-C08
module, this configuration is no longer necessary for current joystick controllers.




                       Fig. 57. Joystick tab in Setting window

   Function You can choose the function from the drop-down menu for the Joystick tab.
   Following is a complete list of all log types:

       1. N/A

       2. Goto Preset Point

       3. Goto Camera

       4. Goto Previous Camera

       5. Goto Next Camera

       6. Switch Screen Layout

       7. Toggle Single Camera View



42 | Page                                                                      Software User Manual
       8. Toggle Full Screen

       9. Start/Stop Auto Scan

       10. PTZ Speed Up

       11. PTZ Speed Down

       12. Zoom Wide

       13. Zoom Tele

       14. Start/Stop Patrol

       15. Switch Active Monitor
   Parameter You can choose the parameter of the function from the drop-down menu.
   Default You can set the default setting for the joystick.
   Export You can export the setting of the joystick.
   Import You can import the setting of the joystick.

3.7     Additional Configuration Menu Options
                                                                      Con g




                       Fig. 58. Configuration button and Configuration menu
                                options




Software User Manual                                                                 Page | 43
3.7.1       Save/Load Configuration
The Save/Load Configuration function allows system users to save any specific setting as a cfg (config)
file. You may save several different cfg files at any time.
   Save Configuration To save a specific setting, go to Config > Save/Load Configuration > Save. In
   the popup window, type in the file name and then save it as a cfg file.
   Load Configuration To load a specific setting, go to Config > Save/Load Configuration > Load. In
   the popup window, go to the directory in which you saved the cfg files, select the desired config
   file and then click OK to load the file.
             ► Note This feature is very useful in the event you need to uninstall and
               reinstall the Main Console software. It is recommended that you save your
               configuration settings regularly.

3.7.2       Video Source (Business Grade Only)
   This setting allows you to adjust the Video Standard (NTSC or PAL) and adjust the maximum Video
   Resolution for all analog cameras. It is recommended that you increase the resolution in order to
   record higher than the default resolution of 352 x 240.




                       Fig. 59. Video Source window

3.7.3       Counting Application
The counting application will allow you to track movement between two areas of the screen. This can
be used to count the number of people passing through a doorway, the number of objects moving
along a conveyor, etc.




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         Step 1




         Step 2
         Step 3




                      Fig. 60. Counting Application window

■ Step 1 Select camera on which you want to count passing objects.
■ Step 2 In Operation fields set, define the detection zone. Drag the cursor to draw Region 1 and
   Region 2. The two regions MUST be directly next to each other. Objects moving from Region 1 to
   Region 2 are counted as moving 'In’. Objects moving from Region 2 to Region 1 are counted as
   moving Out (2-way counting only).
■ Step 3 Define the object size on the screen. Objects about this size will be counted while
   traversing these two regions. Objects that are larger than the detection zones will not be counted.
   If you want to track large objects make certain the detection zone is large enough to contain the
   entire object.
       Options Allows you to count traffic in one direction (In only. Objects moving from Region 1 to
       2) or in both directions (In and Out. Outbound traffic consists of objects moving from Region 2
       to Region 1).
       Runtime Show Counting Result will display the camera count in the camera window on the
       Main Console. Show Object Bounding Box will display the size of the object on the screen.
       Start Simulation Click to test the setting.
   Once you have entered in the Counting application settings, please make certain the counting
   application is running for it to function. You can start the Counting application manually by
   clicking 'Start' then 'Start Counting Application' from the Main Console window.




Software User Manual                                                                         Page | 45
3.7.4       POS Application
Each Main Console system can manage up to 64 POS cash register devices. The POS Application tool is
used to help configure POS devices. Please refer to the User manual of POS for details. Please contact
EZ Watch Pro Support at 1-866-241-3400 for additional information.


                                                   Step 2
                Step 1

                Step 3                                              Step 4




                          Fig. 61. Log Viewer window

   Log Viewer The log viewer keeps a record of special events that occur within the system. Events
   can consist of Smart Guard alerts, System alerts, and attempts to log in or out both locally and
   remotely.
   Unusual Event Tab Display a log history of when any unusual events were triggered by the Smart
   Guard system. The system will only record events that are set to trigger a Smart Guard alert.
■ Step 1 Choose the type of event you want to check or select 'All' from the drop-down menu for
   all types of events.
■ Step 2 Select the camera you want to check the event(s) from or select 'All' for all available
   channels.
■ Step 3 Select a search period. For a specific date, check the 'Date' box right and indicate the date.
   For a period, check the Date & Time box and enter the date and time.
■ Step 4 Click Search to display the results.
            ► Note For more information on the Smart Guard system, please refer to
              3.31 Smart Guard Configuration on Pg. 74.




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3.8      Counting Application Tab
Display a log history of the Counting Application in a specified time period.



            Step 1

            Step 2                                                         Step 3




                       Fig. 62. Counting Application log history for a specified
                                period of time

■ Step 1 Select the channel you want to check or select 'All' from the drop-down menu for all
    channels.
■ Step 2 Select a search period. For a specific date, check the 'Date' box right and indicate the date.
    For a period, check the Date & Time box and enter the date and time.
■ Step 3 Click Search to display the results.
3.9      Counting Application (Diagram) Tab
This will show you a graph of the inbound and outbound traffic recorded by the Counting Application.
Follow the same steps above to search through a period to display.




                       Fig. 63. Counting Application (Diagram)




Software User Manual                                                                         Page | 47
3.10        Point Of Sale (POS) Log
View the POS Log history that has been detected by the Smart Guard System, include Transaction
Start, Transaction End, Open Cash Register, Connection Lost, and special User Defined events. The POS
Log is used to help monitor POS devices. Please refer to the User manual of POS for details. Please
contact EZ Watch Pro Support at 1-866-241-3400 for additional information.

3.11        Backup System
The Backup function allows you save video clips and system logs. It will create a copy of the playback
system, which can be used on any computer running Microsoft Windows XP (or later variants).



                    Step 1




                       Fig. 64. Backup System window

■ Step 1 Click on 'New Period' to obtain the Select DateTime Period window.
■ Step 2 From the record date section, select the date you want to backup from. You will see color
    lines appear in the Time Table implying available data recorded. Red, green, and blue represent
    record always, record on motion, and record on event data files, respectively.


                                                 Step 2
                    Step 2                                                  Step 4




                                                      Step 3




                                                               Step 4



                       Fig. 65. Select DateTime Period window



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■ Step 3 Select the data you want to backup by highlighting the time period. You can also
   highlight data automatically by selecting a start and end time at the top of the window, and
   selecting which cameras to back up just below the date/time period.
■ Step 4 Check the box 'Enable Preview' for a preview of the video you selected. Only the first
   camera you select will be displayed. Once you have the desired video files selected, click 'OK' to
   return to the Backup window.
■ Step 5 The size of the selected period is displayed on the right-hand side of the window. You can
   select to 'Backup' the period, or 'Delete' it by using the options at the top of the window.



                                                               Step 5

                                                                  Step 5




                      Fig. 66. Backup System window




                                Step 6




                                Step 7




                      Fig. 67. Backup window

■ Step 6 Choose whether you want to backup the files to a CD-ROM (requires Windows XP) or to a
   folder on your hard disk. If you choose to back up the video to the hard disk, you will need to type
   in the location in which to save the backup, or click the 'URL' button and browse to the desired
   location.
■ Step 7 If you want to backup event, system, or counting application logs, you must select them
   here. Once you have finished, press 'OK' to begin the backup.




Software User Manual                                                                              Page | 49
3.12        Deleting Recorded Video and Information
Follow steps 1-5 in the previous section to select a period. Once your period has been selected, you
can use the 'Delete' icon instead of the 'Backup' icon to remove the unwanted video clips and system
logs.

                      Remove Period                      Delete




                      Fig. 68. Backup System window

   Remove Period This option simply removes the selected search result from the list. It does not
   delete it from the system.
            ► Warning Deleted clips are NOT recoverable. If you do not want to lose
              data it is recommended you back up the period before deleting it.

3.13        About Main Console
Go to About Main Console to view the version of your surveillance system and the hardware
information.




                      Fig. 69. About Main Console window

If you are using an EZ Watch Pro Business Grade or Professional Grade system, you will see the model
type of your video capture card present on this screen.




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If you have an IP camera license, you will see the number of licenses you are currently using.
The build number in the lower right will indicate what version of software your system is currently
running. Press 'OK' to exit the About Main Console window.

3.14       Network Service Configuration
                                                                     Con g




                       Fig. 70. Network Service selection in Configuration menu

The Network Service feature allows you to enable and configure servers within the Main Console. This
will allow Remote Access through a network connection. There are five available Network Services.




                       Fig. 71. Icons for the 5 Network Services

    Live Streaming This service controls the ability of a remote user to connect and view a live image
    from the camera system.
    Remote Playback This service controls the ability of a remote user to connect and playback
    previously recorded video clips.
    3GPP Service This service controls the ability of a remote user to connect and view video images
    using a Cell Phone or other compatible 3GPP device.
    Remote Desktop This service controls the ability of a remote user to connect and take control of
    the DVR and be able to make changes to it as if the remote user was sitting directly in front of the
    DVR.




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    Central Management This is a unique service which allows you to tie in multiple camera systems
    to a single location. All cameras from all DVRs can be seen and alerts can be configured to pop up
    from multiple locations.
             ► Note The Central Management system is not included by default with the
               EZ Watch Pro kits and software. Using this feature will require additional
               software and licensing. Please contact EZ Watch Pro sales at 1-866-241-
               3400 for pricing and availability.
             ► Warning We recommended configuring your Network Service features
               before attempting to connect from a remote location. For more
               information on Remote Viewing and Playback using the Network Service
               features, please refer to 3.40 Remote Access Configuration on Pg. 90.

3.15        Live Streaming Server
The live streaming server is the service which controls a remote user’s ability to connect and view a live
image from the video cameras. A system administrator can configure the service to limit the number
of concurrent connections, to ban people from viewing the cameras live, or to restrict access to only a
few users.

3.15.1       Main Tab
The Main tab allows you to see how many users are currently connected, how many cameras are being
viewed, and allows you to configure the connection options.

                                       Kill Client                       Kill All Clients




                                                                  Stop
                                                        Start




                            Port           Maximum Connections
                        Fig. 72. Main tab in Network Service window

    Kill Client If you want to disconnect a single connection, click and highlight it in the list and click
    the 'Kill Client' button.



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   Kill All Clients If you want to disconnect ALL connections to your system, click this button.
   Start Before users can connect, the service must be started. If the server status indicates 'Running’,
   the service is currently active.
   Stop Click this to turn off the remote live viewer server. If the server status indicates 'Stopped’, then
   the service is already turned off.
   Options You may only adjust the Option settings when the server is stopped.
   Port Assign a port for the clients to connect to your system through the network. The default port
   is 5150.
   Maximum Connections Each camera a user views counts as a single connection. If you want
   to restrict the number of people connected, you can limit the number of connections here. The
   default setting is a maximum of 16 connections.
            ► Example 4 people viewing 4 cameras, 2 people viewing 8 cameras, or a
              single person viewing 16 cameras all count as 16 connections.
   Save Log This allows you to specify the name of the log file and the location it is stored on the PC.

                                   Use Default Web Server




                Save Log                   Enable Audio
                                                             Use Original Video
                                                             for Mega-pixel IP Camera
                       Fig. 73. Main tab in Network Service window




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   Use Original Video for Megapixel IP Camera Check this box for original megapixel resolution.
   Otherwise, the resolution will be compressed for better transmitting quality purpose.
   Use Default Web Server If you want to view the cameras using an Internet Explorer web browser,
   you will need to check this box. If this box is not checked then you can only connect using the
   Remote Live Viewer software from the installation CD. The default web port is 80.
            ► Note If you change the web port to anything other than 80, then you must
              place the port at the end of the web address. For example, if your web
              address is normally http://username.ezwatchip.com/ and you change
              the web port to 8000, you would connect by typing in http://username.
              ezwatchip.com:8000/.
   Enable Audio This feature enables streaming of live audio.

3.15.2       Black/White List Tab
                                       IP Field       White List        Black List




                                                              Add/Delete

                                     Apply to All Playback Servers




                       Fig. 74. Black/White List tab in Network Service window

   White List The 'White List' is a list of addresses that are authorized to connect and view the
   cameras. If this option is checked, then ONLY addresses on the list can connect, and any address
   not currently on the list will be blocked. This is useful for restricting access to a small group of
   addresses, such as a local network.
            ► Note This option can frequently cause connection problems if configured
              incorrectly. If you are having any problems connecting and viewing
              cameras, it is highly recommended that you uncheck this option.
   Black List Check the 'Enable Black List' box to activate the black list filter. If this option is checked,
   anyone can connect EXCEPT the addresses on this list. This is ideal for blocking a specific address,
   such as a terminated employee, from viewing the cameras.


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   IP Field This allows you to add addresses to either list. Enter the same address in both fields if you
   want to block a single address. Otherwise, enter a starting and ending range to block multiple
   addresses.
   Add/Delete Once you have entered a range, you may add the range to either list using the Add
   buttons. If you want to remove an address from a list, highlight it and click the Delete button.
   Apply to All Playback Servers Click this button to apply all settings on this page to all other
   network servers.

3.15.3       Performance Tab
                                     IP Field        White List       Black List




                                                             Add/Delete

                                    Apply to All Playback Servers




                      Fig. 75. Performance tab in Network Service window

   Total Bitrate This shows you the total amount of data being transmitted by all connections. This is
   a useful tool to determine the amount of bandwidth being used by the live streaming server.
   Individual Camera Bitrate This shows the amount of data being transmitted for the first camera
   only. Since all cameras divide bandwidth equally, this can show you how much bandwidth is being
   used for each camera.
   Log Viewer This will show you the times and dates that users login and view specific cameras.

3.16       Remote Playback Server
The remote playback server is the service which controls a remote user’s ability to connect and view
previously recorded videos from the video cameras. A system administrator can configure the service
to limit the number of concurrent connections, to ban people from viewing past recordings, or to
restrict access to only a few users.




Software User Manual                                                                            Page | 55
3.16.1      Main Tab
The main window allows you to see how many users are currently connected, how many cameras are
being viewed, and allows you to configure the connection options.


                                            Kill Client                          Kill All Clients




                                                                          Stop
                                                                Start




                               Port                       Maximum Users
                Use Default Web Server
                                Save Log
                       Fig. 76. Main tab in Remote Playback panel of Network
                                Service window

   Kill Client If you want to disconnect a single connection, click and highlight it in the list and click
   the 'Kill Client' button.
   Kill All Clients If you want to disconnect ALL connections to your system, click this button.
   Start Before users can connect, the service must be started. If the server status indicates 'Running’,
   the service is currently active.
   Stop Click this to turn off the remote playback server. If the server status indicates 'Stopped’, then
   the service is already turned off.
   Options You may only adjust the Option settings when the server is stopped.
       Port Assign a port for the clients to connect to your system through the network. The default
       port is 5160.




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         Maximum Users Unlike the Remote Live Viewer, each person connecting to view the cameras
         uses a single Connection (No matter how many cameras they play back). The default limit is 8
         users connected and playing back clips simultaneously.
         Save Log This allows you to specify the name of the log file and the location it is stored within
         the PC.
         Use Default Web Server If you want to view the cameras using the Internet Explorer web
         browser you will need to check this box. If this box is not checked then you can only connect
         using the Remote Live Viewer software from the installation CD. The default web port is 80.
              ► Note If you change the web port to anything other than 80, then you must
                place the port at the end of the web address. For example, if your web
                address is normally http://username.ezwatchip.com/ and you change
                the web port to 8000, you would connect by typing in http://username.
                ezwatchip.com:8000/ .

3.16.2        Black/White List Tab
The Black/White list for the Remote Playback Server functions identically to that of the Remote Live
Viewer. For additional details on how to use this feature, see 3.16.2 Black/White List Tab on Pg. 57.

3.16.3        Performance Tab
The Performance tab for the Remote Playback Server functions identically to that of the Live Streaming
Server. For additional details on how to use this feature, see 3.16.3 Performance Tab on Pg. 57.

3.17        3GPP Server
The 3GPP server is designed to allow access to the live video stream from a mobile device, most
commonly cell phones or PDA devices. Please note that not all cellular phones support this feature!
For a Cellular Device to be able to connect and view the cameras remotely, it must meet three
important criteria:

    •	   The device MUST support the 3GP Video format.

    •	   The device MUST support Real-Time Streaming Protocol (RTSP).

    •	   The device MUST be connected to a 3G Cellular network.
If all 3 criteria are met, then you should be able to connect and view your cameras on your mobile
device by going to the address of the system from within your device. An example URL is: rtsp://
mycameras.ezwatchip.com:554/mediaXX.3gp
The 'XX' portion of the URL can be set to which camera you want to view, with 00 corresponding to
Camera One and 03 corresponding to Camera Four.
              ► Note If you are unsure whether or not your cellular device meets all three
                criteria, contact the device manufacturer and your cellular network
                provider.

3.17.1        Main Tab
The main window allows you to see how many users are currently connected, how many cameras are
being viewed, and allows you to configure the port being used.



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                                                                   Stop
                                                         Start




                       Port
                        Fig. 77. Main tab in 3GPP Service panel of Network Service
                                 window

    Start Before users can connect, the service must be started. If the server status indicates 'Running’,
    the service has already been turned on.
    Stop Click this to turn the 3GPP server off. If the server status indicates 'Stopped’, then the service
    is already turned off.
    Port Assign a port for the clients to connect to your system through the network. The default port
    is 554. You can only change the port when the service is stopped.

3.18        Remote Desktop Server
The Remote Desktop server is designed to allow a remote administrator local control over the
computer. The remote administrator can enter commands, perform actions, and control the mouse
as if they are sitting in front of the computer locally. To use this feature, you must install the Remote
Desktop software from your EZ Watch Pro CD. For details, see 3.45.2 Remote Desktop Viewer on Pg. 101.

3.18.1       Main Tab
The main window allows you to configure the port being used, idle disconnections, and user
authentication.
    Port Assign a port for the clients to connect to your system through the network. The default port
    is 5140. You can only change the port when the service is stopped.




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                                    Disconnect Idle Client              Port




                                                       Start

                                                                 Stop




                                    Authentication
                      Fig. 78. Main tab in Remote Desktop panel of Network
                               Service window

   Disconnect Idle Client If the system does not receive any commands from the remote computer
   after a specified number of seconds, it will disconnect the connection.
   Authentication When checked, the remote administrator must input the admin password when
   he wantes to connect to take control of the system.
   Start Before users can connect, the service must be started. If the server status indicates 'Running’,
   the service has already been turned on.
   Stop Click this to turn the Remote Desktop server off. If the server status indicates 'Stopped’, then
   the service is already turned off.

3.19       Central Management Server
For information regarding this feature, please refer to the section on Central Management found in
3.14 Network Service Configuration, Pg. 51.

3.20       Playback Configuration
The Playback System is used to watch recorded video, backup video clips, view, and/or search for
unusual events, and recorded system information.
You can access the Playback System by clicking the Playback button from the Main Console, or you can
access the application using the Windows program list.




Software User Manual                                                                           Page | 59
                                    Playback




                      Fig. 79. Playback button

3.21        Playback Toolbars




                      Fig. 80. Playback console

   Minimize minimizes the Playback console.
   Exit shuts down the Playback console.
   Scroll Bar shows you how far you are into the current video. By clicking and dragging the slider
   you can move to different times in the current video.
   Control Display displays the time, date, cue in/cue out points, and speed of the video.
   Control This will Play, Pause, and Stop the video.




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                                          Pause               Fast REV | Frame REV | Frame FWD | Fast FWD
             Exit    Play
                                              Stop                                       Scrollbar




          Minimize            Cue                         Speed           Zoom
                     Fig. 81. Playback controls in Playback console
   Cue When playing video, you can click on the Cue In/ Cue Out buttons where you want to set the
   starting/ending point of a saved video clip or a backup file. The Cue In and Cue Out time will be
   displayed in the Playback Information screen once they are set.
   Speed This controls the speed of the playing video. Click + to speed up and – to speed down the
   video.
   Zoom This allows you to zoom in and zoom out of the video for a better view. Move to the spot
   you want to view using the mouse to drag the video to the position you want.
           ► Note Using the left mouse button click down on the screen, holding the
             button down move the mouse. The video will 'drag' in the direction you
             move the mouse.
   Frame FWD/REV When playing video, you can skip forward or reverse individual frames of the
   video.
   Fast FWD/REV When playing back video, you can fast forward or fast reverse the video.




                     Fig. 82. Browse and Search buttons in Playback console

   Browse Mode This is the normal playback function, which allows you view video normally from
   multiple cameras at a time.
   Search Mode This playback function will allow you to search for a specific event (Motion, Missing/
   Foreign Object, etc.) on a single camera image. This is useful for finding a specific event when
   browsing long durations of video.




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                      Fig. 83. Intelligent Search Tool window

   Intelligent Search Tool Window Click on the Search Mode button to access the Intelligent
   Search Tool window. Setup unusual events here to detect abnormalities that occurred during
   the recording period. For more information regarding Events, please refer to 3.31 Smart Guard
   Configuration on Pg. 74.
   Screen Division This allows you to select how the cameras are displayed on the screen during
   playback. Selecting larger divisions than you have cameras will result in blank areas on the
   playback screen, while selecting smaller division will mean not all of your cameras will be visible
   on the playback screen.




                      Fig. 84. Window Division selections in Playback console

   Audio Volume Control Adjust the sound level of video you are currently playing back. For more
   information on recording audio, please refer to the section on Audio in 3.2 Encoding Options
   Configuration, Pg. 20.




                      Fig. 85. Audio Volume Control in Playback console




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3.21.1      Open Record




                     Fig. 86. Open Record button launches DateTime Search
                              Dialog window

You can click on Open Record to launch the DateTime Search Dialog window which allows you to
specify what period of time you want to playback.

3.21.2      DateTime Search Dialog Window
                                  Access   Refresh        Access
                        Remote Playback                   Log Viewer Dialog
                       Site Management                                        Scroll




                     Fig. 87. Calendar section of DateTime Search Dialog
                              window




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   Calendar Window The calendar window allows you to see, at a glance, the dates that the system
   has recorded. Dates that appear in bold red numbers contain recordings, while numbers that
   appear in normal black text do not contain recordings.
   Click on the House icon on the top of the display window to obtain the Remote Playback Site
   Management dialog. Here you may select to access local machine or set up remote playback
   server. Refer to 3.16 Remote Playback Server on Pg. 55 for more details.
   Click on the Refresh icon to refresh the record display window, and click on the Magnifying Glass
   icon to access the Log Viewer dialog. Refer to 3.30 Log Viewer on Pg. 74 for more details.
   Additionally, utilize the left and right arrow icons to scroll between dates that contain recordings.
   Date Time Period If you want to view recordings spanning multiple dates, enter those dates and
   times into these fields.
   Video Preview Check the Enable Preview box to view the selected video.
   Show Records If this option is selected, you will see a thin red line above each of the scheduled
   lines in the Time Table. The thin red line indicates times when the system has recorded data. Often
   motion detection shows a broken red line, with the gaps indicating time periods when motion was
   not detected.
   Event Type There are 6 event types. You may set up different colors for different event types to
   help you select events. For more information regarding Events, please refer to 3.31 Smart Guard
   Configuration on Pg. 74.
   Time Table The time table allows you to see, at a glance, which cameras recorded during which
   times. The numbers across the top of the time table indicate hours, with 0 representing 12:00
   AM and 23 representing 11:00 PM. Next to the camera names will be lines that indicate when
   the camera was recording. A red line indicates constant recording, a green line indicates motion
   detection recording, and a blue line indicates recording triggered via an event.
   The +/- buttons allow you to select all Cameras (+) or No Cameras (-) to playback. You can also
   select or deselect a specific camera by clicking on it.
   If you want to shrink the Time Table to see more times at once, slide the magnification scale left. To
   expand and see finer detail of recordings, slide the scale right.
                                   Show
                                 Records




                      Fig. 88. Show Records button and display




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   Pressing the button 'Show Records' makes the Time Table show the period of recording data as
   shown in Fig. 88.
                                     Show
                                 Event Log




                      Fig. 89. Show Event Log button and display

   Pressing the button 'Show Event Log' makes the Time Table show the time of event detection as
   shown in Fig. 89.



3.21.3       To Withdraw the Record
■ Step 1 From the record display window at the top left of the Date Time Panel, select the date for
   which you want to withdraw the record. The red/green/blue lines shown on the time table indicate
   available recorded video records.
            ► Note The record display window can be shown in calendar view or list
              control view. To modify the setting of the record display window, click
              on the Setting button at the right of the Playback Console. Refer to 3.24
              Playback Setting on Pg. 69 for more details.
■ Step 2 Use color bars to differentiate event types from each other. This will help you select video
   clips.
■ Step 3 Highlight the video clip you want to review by left-clicking and dragging the time period.
   You may also utilize the Start Time and End Time in the DateTime Period field set. Additionally,
   modify the scale of the Time Table with the + and – signs on the bottom left.




                      Fig. 90. Camera names list in Playback console

■ Step 4 Check the Enable Preview option to get the preview of the video you select.
■ Step 5 Click the camera name to add or remove cameras you want to playback.
■ Step 6 Click 'OK' when completing the setting.

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3.22        Alarm Event Types
3.22.1      General Motion
General Motion detects all movements in the defined area.




                      Fig. 91. General Motion setting in Intelligent Search Tool
                               window

   Define Detection Zone Left-click and drag to draw a detection zone. You may define more than
   one zone on the screen by repeating the process.
   Sensitivity Modify the sensitivity setting by moving the slider. Moving the slider toward the right
   increases the sensitivity level, which means a relatively small movement will trigger the alarm.
   Conversely, moving the slider toward the left reduces the sensitivity for movement detection.
   Setting up an appropriate sensitivity level reduces the frequency of false alarm. For instance, you
   can lower the sensitivity to avoid the alarm being triggered by a tree swinging in a breeze.
   Interval Move the slider to the right to increase time interval so that the alarm will only be
   triggered when the movement is of a longer duration. Move to the left to reduce the time interval.
   Stop When Found Check this option to have the video stopped when detecting motion in the
   detection zone. Uncheck the option to have video keep rolling, and all detected events will show
   on the list in search result box. Click on the listed event in the box to jump to the point in the video
   where a motion was detected.

3.22.2      Foreign Object
Foreign Object Alarm is activated when any additional object appears in the defined area on the
screen.



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    Define detection zone Before detecting foreign objects, a detection zone must be defined. To
    define a detection zone, left-click and drag on the screen. An alarm will be triggered when any
    additional object appears in the detection zone.
    Define object size Drag and draw on the screen to define the size of a foreign object.
    Sensitivity Modify the sensitivity setting by moving the slider. Moving the slider toward the right
    will increase the sensitivity level, which means a relatively small movement will trigger the alarm.
    Conversely, moving the slider toward the left will reduce the sensitivity for movement detection.
    Interval Clicking and moving the slider to the right increases the time interval so that the alarm
    will only be triggered when the object has been out of the detection zone for a longer duration.
    Moving the slider to the left reduces the time interval.
    Establishing an appropriate Interval value will reduce the chance of false alarm. For example, you
    can lower the Interval to avoid the alarm being triggered by a pedestrian.

3.22.3       Missing Object
Missing Object Alarm is activated when the selected object is removed from the defined area on the
screen.
    Define detection zone Before detecting a missing object, a detection zone must be defined.
    Left-click and drag to draw a detection zone. Alarm will be triggered when the defined object is
    removed from the detection zone.
    Define object size This tells the system how large the defined object is. Drag and draw a square
    that is about the same size as the object that you want to protect on the screen.
    Sensitivity Modify the sensitivity setting by moving the slider. Moving the slider toward the right
    will increase the sensitivity level and a relatively small movement will trigger the alarm. Conversely,
    moving the slider toward the left will reduce the sensitivity for movement detection.
    Interval Click and move the slider to the right to increase the time interval so that the alarm will
    only be triggered when the movement is of a longer duration. Moving the slider to the left reduces
    the time interval.

3.22.4       Lose Focus
Lose Focus alarms when any camera loses its focus.

3.22.5       Camera Occlusion
Camera Occlusion alarms when any camera is blocked.

3.23       Remote Server
This feature allows you to remotely playback clips from an offsite location.




Software User Manual                                                                             Page | 67
                     Fig. 92. Remote Playback Site Management button and
                              window

Connect to a Remote Playback Site
■ Step 1 Enter the IP address or DNS, Port, Username, and Password.
■ Step 2 Click 'Add' to create the site.
■ Step 3 Click 'OK' to exit the Remote Playback Site Management window.
■ Step 4 Once you have created a Remote Playback Site, click on the 'Open Record' button to
   access the DateTime Search Dialog window.




                     Fig. 93. Calendar section of DateTime Search Dialog section

■ Step 5 From the DateTime Search Dialog window, click on the House icon on the top of the
   display window to access the Remote Playback Site.



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■ Step 6 You are now connected to a Remote Playback Site. The Remote Playback Site functions
    identically to that of the Local Playback Site. For additional details on how to the Playback feature,
    see 3.20 Playback Configuration on Pg. 59.

3.24        Playback Setting
This feature allows you to adjust the settings of the Playback service.




                       Fig. 94. General tab in Setting window

3.24.1       General Tab
    Calendar View Make the record display windows as calendar view.
    List Control Make the record display windows as list control.
    Play when open Check this option to set the system to start playing the video clip every time
    when a record is withdrawn.
    Auto skip when record motion only mode Check this option to set up the system to
    automatically skip to the points where there were motions recorded.
    Next interval Set the interval by which the video moves forward when you click on the Next icon
    on the control panel.
    Previous interval Set the interval by which the video moves backward when you click on the
    Previous icon on the control panel.
    Capture Image Setup how you want to save images.
    Save in clipboard The image will be saved in the clipboard and can be pasted into other
    application software.



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   Manually save the image file You can manually select where you want to save the image, name
   the saved file, and choose the format in which you want to save the image.
   Automatically save the image file By pre-setting a path/URL and the image format, the system
   will automatically save the image accordingly when you click the Save button in the control panel.

3.24.2       On Screen Display (OSD) Tab
   Enable Camera OSD Display video information on recorded video. The information includes
   camera name, camera number, date, and time. User also can set up OSD font, including the font,
   font size, font color, and any desired font effects.




                       Fig. 95. On Screen Display (OSD) tab in Setting window

3.24.3       Point Of Sale (POS) Tab
Display video information on recorded video. The information includes camera name, camera number,
date and time. User also can set up OSD font, including the font, font size, font color and any desired
font effects.




                       Fig. 96. Point of Sale (POS) tab in Setting window




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3.25       Enhancement
The enhancement window allows you to digitally modify the image to attempt to make it look better,
either by sharpening the image for better clarity or by adjusting the colors to make something more
visible.
    General Setting Check the option and choose whether you want to apply the setting to all the
    channels or only to those currently shown on the screen.




                       Fig. 97. Post Processing Tool window

3.25.1       Filter Setting
    Visibility Check this option and move the slider to adjust the gamma value of the image to
    enhance the image and make it clearer.
    Sharpen Check this option to activate this function. Move the slider to the right to sharpen the
    image or to the left to soften it.
    Brightness Check this option to activate this function. Move the slider to the right to make the
    image brighter.
    Contrast Check this option to activate this function. Move the slider to the right to increase
    contrast.
    Grey Scale Check this option to display the record in grey scale mode so the image displays in
    black and white.

3.26       Save Video
This feature allows you to export a video file you are currently playing back.



Software User Manual                                                                           Page | 71
■ Step 1 Click on the display screen to choose the camera display that you want to save as a video
    clip.
■ Step 2 Set up the cue in and cue out points. The cue in and cue out time will show in the
    information window.




                              Cue In                 Cue Out
                       Fig. 98. Cue In and Cue Out buttons in the Playback console
■ Step 3 Click Save Video button, choose the folder in which you want to save the file, enter the file
    name, and click 'Save’.




                       Fig. 99. Save Video button and Export Video/Audio window

■ Step 4 Set the Export Format as ASF (recommend) or AVI and set the Use Profile.
■ Step 5 You may export (save) the record with both video and audio or video only.
■ Step 6 Click 'OK' to save the video.
3.27        Save Image
This feature allows you to save an image file from the video you are currently playing back.



                       Fig. 100. Save Image button

■ Step 1 Click on the display screen to choose the camera display from which you want to save
    pictures.
■ Step 2 Click Save Image button when the image you want is shown on the screen. You may click
    Pause to freeze the video, use the Step Forward/Step Backward function to find the image(s) you
    want to save.
■ Step 3 Choose the folder and the image format (BMP or JPEG) you prefer and then click save.

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             ► Note You may skip Step 3 by presetting a folder and format in which you
               want to save the images.

3.28       Print
This feature allows you to print the current image of the video file you are playing back.




                       Fig. 101. Print button and Print Setup window

    Original Size Select to have the image print in original size.
    Fit to page Select to have the image fit the page.
    Align Image Top, Center, or Bottom
    Print Content Print the image from the currently selected channel or all the channels shown on
    the screen.

3.29       Backup
Different from Save Video, the Backup function saves everything from the Playback panel, including
log information.
You can start a full function Playback Console and load the backup files on any PC with a Windows
operating system. This means you may monitor the real-time video and simultaneously work on the
backup files on separate computers.
■ Step 1 Press 'Open Record' to select data and press 'Backup'.
■ Step 2 Adjust the Start Time and End Time you want to backup.
■ Step 3 Adjust the Cameras you want to backup.
■ Step 4 Calculate the size of the backup data.
■ Step 5 Select the directory in which you want to save the backup data.
■ Step 6 Check the log you want to backup.
■ Step 7 Press 'Backup' to start backing up.


Software User Manual                                                                         Page | 73
                       Fig. 102. Open Record button and Backup button and
                                 Backup Dialog window

3.30        Log Viewer
The log viewer keeps a record of special events which occur within the system. Events can consist of
Smart Guard alerts, System alerts, and attempts to log in or out both locally and remotely.
The Log Viewer functions identically to that of the Log Viewer in Configurations. For additional details
on how to use this feature, see 3.10 Point Of Sale (POS) Log on Pg. 48.

3.31        Smart Guard Configuration
The Smart Guard is a system that can alert you should any unusual event such as a missing or foreign
object alarm be triggered. These alerts can consist of sound/alarms, phone call, or e-mail notifications.

                                                           Smart Guard




                       Fig. 103. Smart Guard button




74 | Page                                                                        Software User Manual
3.31.1       Event Configuration
There are three sources of events: Camera (video image), Digital Input (device connected to your PC)
and System (condition of your hardware). You can assign multiple events by following the instructions
below.

                Insert Event

                               Step 1




                          Fig. 104. Event and Action Configuration window

3.31.2       Assign a Camera Event
■ Step 1 Select a channel from the camera list and click the insert event icon.
■ Step 2 There are six types of events: Signal Lost, General Motion, Foreign Object, Missing Object,
   Lose Focus, and Camera Occlusion. Select the event you want on the Event Type list.



                Step 2




                                                 Step 3

                          Fig. 105. Select Event window

■ Step 3 Click 'OK' to configure the setting of the Event Type. Refer to the following sections.

Software User Manual                                                                         Page | 75
3.32        Event - Signal Lost




                     Fig. 106. Basic tab in Alarm Event Configuration window

3.32.1      Basic Tab
   Enable Event Check the box to activate.
   Automatically cancel event when event disappear The alarm/action will be off once the
   abnormality is fixed or ends.
   Manually cancel event or event last triggered The alarm/action will continue until it is canceled
   from the Main Console (Start>Open Event Report>Cancel All Events). The user currently not at the
   seat watching the screen will be notified by the alarm.
   Cancel event after time-out XX seconds Enable checkbox and setup the time-out seconds to
   cancel the event after the time that you set whatever the events disappear or not.
   Activated Period Set up the system to react during a certain time period, for example, during
   office hours.




76 | Page                                                                      Software User Manual
3.33      Event - General Motion
Detect any movement in the defined detection zone.




                     Fig. 107. Basic tab in General Motion Alarm Event
                               Configuration window

3.33.1      Basic Tab
   Enable Event Check the box to activate.
   Automatically cancel event when event disappear The alarm/action will be off once the
   abnormality is fixed or ends.
   Manually cancel event or event last triggered The alarm/action will continue until being
   canceled from the Main Console (Start>Open Event Report>Cancel All Events). The user currently
   not at the seat watching the screen will be notified by the alarm.
   Cancel event after time-out XX seconds Enable checkbox and setup the time-out seconds to
   cancel the event after the time that you set whatever the events disappear or not.
   Activated Period Assign the system to activate during a specified time period.




Software User Manual                                                                     Page | 77
3.33.2         Advanced Tab




            Sensitivity
              Interval

              Region
            De nition


                   Start
              Simulation


                           Fig. 108. Advanced tab in General Motion Alarm Event
                                     Configuration window

   Sensitivity Click and move the slider to the right to increase sensitivity so that a relatively small
   movement will trigger the alarm. Move the slider to the left to reduce the sensitivity of movement
   detection. Establishing an appropriate Sensitivity value will reduce the chance of false alarms. For
   example, you can lower the Sensitivity to avoid the alarm being triggered by tree swinging in a
   breeze.
   Interval Click and move the slider to the right to increase interval time so that the alarm will be
   triggered only when the movement is of a longer duration. Move the slider to the left to reduce
   the interval time.
   Region Definition To detect General Motion, you have to define a detection zone. Left-click and
   drag the mouse to draw a detection zone. You may define more than one zone on the screen by
   repeating the same process. User can also click on 'All' button to select the entire detection zone.
   Start Simulation Click the Start Simulation button and test the function on the preview screen.




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3.34       Event - Foreign Object
Alarm will be activated when an object appears in the defined area on the screen.




                      Fig. 109. Basic tab in Foreign Object Alarm Event
                                Configuration window

3.34.1       Basic Tab
   Enable Event Check the box to activate.
   Automatically cancel event when event disappear The alarm/action will be off once the
   abnormality is fixed or ends.
   Manually cancel event or event last triggered The alarm/action will continue until being
   canceled from the Main Console (Start>Open Event Report>Cancel All Events). The user currently
   not watching the screen will be notified by the alarm.
   Cancel event after time-out XX seconds Enable checkbox and setup the time-out seconds to
   cancel the event after the time that you set whatever the events disappear or not.
   Activated Period Assign the system to activate during a specified time period.




Software User Manual                                                                     Page | 79
3.34.2         Advanced Tab




            Sensitivity
              Interval

                    Region
                  De nition
            De ne
        Object Size
                      Start
                 Simulation


                          Fig. 110. Advanced tab in Foreign Object Alarm Event
                                    Configuration window

   Sensitivity Click and move the slider to the right to increase sensitivity so that a relatively small
   movement will trigger the alarm. Move the slider to the left to reduce the sensitivity of movement
   detection. Establishing an appropriate Sensitivity value will reduce the chance of false alarm. For
   example, you can lower the Sensitivity to avoid the alarm being triggered by a tree swinging in a
   breeze.
   Interval Click and move the slider to the right to increase the interval time so that the alarm will
   only be triggered when the movement is of a longer duration. Move to the left to reduce the
   interval time.
   Region Definition To detect General Motion, you have to define a detection zone. Left-click and
   drag the mouse to draw a detection zone. You may define more than one zone on the screen by
   repeating the same process. User can also click on 'All' button to select the entire detection zone.
   Define Object Size After defining the detection zone, left-click and drag the mouse to indicate the
   size of the object you want to detect.
   Start Simulation Click the Start Simulation button and test the function on the preview screen.




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3.35       Event - Missing Object
Alarm will be activated when an object disappears in the defined area on the screen.




                      Fig. 111. Basic tab in Missing Object Alarm Event
                                Configuration window

3.35.1       Basic Tab
   Enable Event Check the box to activate.
   Automatically cancel event when event disappears The alarm/action will be off once the
   abnormality is fixed or ends.
   Manually cancel event or event last triggered The alarm/action will continue until being
   canceled from the Main Console (Start>Open Event Report>Cancel All Events). The user currently
   not watching the screen will be notified by the alarm.
   Cancel event after time-out XX seconds Enable checkbox and setup the time-out seconds to
   cancel the event after the time that you set whatever the events disappear or not.
   Activated Period Assign the system to activate during a specified time period.




Software User Manual                                                                     Page | 81
3.35.2         Advanced Tab




            Sensitivity
              Interval

                    Region
                  De nition
            De ne
        Object Size
                      Start
                 Simulation


                          Fig. 112. Advanced tab in Missing Object Alarm Event
                                    Configuration window

   Sensitivity Click and move the slider to the right to increase sensitivity so that a relatively small
   movement will trigger the alarm. Move the slider to the left to reduce the sensitivity of movement
   detection. Establishing an appropriate Sensitivity value will reduce the chance of false alarm. For
   example, you can lower the Sensitivity to avoid the alarm being triggered by a tree swinging in a
   breeze.
   Interval Click and move the slider to the right to increase interval time so that the alarm will only
   be triggered when the movement is of a longer duration. Move to the left to reduce the interval
   time.
   Region Definition To detect General Motion, you have to define a detection zone. Left-click and
   drag the mouse to draw a detection zone. You may define more than one zone on the screen by
   repeating the same process. User can also click on 'All' button to select the entire detection zone.
   Define Object Size After defining the detection zone, left-click and drag the mouse to indicate the
   size of the object you want to detect.
   Start Simulation Click the Start Simulation button and test the function on the preview screen.




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3.36       Event - Lose Focus
Alarm will be activated when any of the cameras loses focus or has a blurred image.




                      Fig. 113. Basic tab in Lose Focus Alarm Event Configuration
                                window

3.36.1       Basic Tab
   Enable Event Check the box to activate.
   Automatically cancel event when event disappear The alarm/action will be off once the
   abnormality is fixed or ends.
   Manually cancel event or event last triggered The alarm/action will continue until being
   canceled from the Main Console (Start>Open Event Report>Cancel All Events). The user currently
   not watching the screen will be notified by the alarm.
   Cancel event after time-out XX seconds Enable checkbox and setup the time-out seconds to
   cancel the event after the time that you set whatever the events disappear or not.
   Activated Period Assign the system to activate during a specified time period.




Software User Manual                                                                     Page | 83
3.36.2      Advanced Tab




         Sensitivity
           Interval
                         Ignore
                       Lighting
                         Change



                   Start
              Simulation


                         Fig. 114. Advanced tab in Lose Focus Alarm Event
                                   Configuration window

   Sensitivity Click and move the slider to the right to increase sensitivity so that a relatively small
   movement will trigger the alarm. Move the slider to the left to reduce the sensitivity of movement
   detection. Establishing an appropriate Sensitivity value will reduce the chance of false alarm. For
   example, you can lower the Sensitivity to avoid the alarm being triggered by a tree swinging in a
   breeze.
   Interval Click and move the slider to the right to increase interval time so that the alarm will only
   be triggered when the movement is of a longer duration. Move to the left to reduce the interval
   time.
   Ignore Lighting Check the box to avoid alarm being activated by changing light conditions.
   Start Simulation Click the Start Simulation button and test the function on the preview screen.




84 | Page                                                                        Software User Manual
3.37       Event - Camera Occlusion
Alarm will be activated when any of the cameras view becomes obstructed by an object.

3.37.1      Basic Tab




                     Fig. 115. Basic tab in Camera Occlusion Alarm Event
                               Configuration window

   Enable Event Check the box to activate.
   Automatically cancel event when event disappear The alarm/action will be off once the
   abnormality is fixed or ends.
   Manually cancel event or event last triggered The alarm/action will continue until being
   canceled from the Main Console (Start>Open Event Report>Cancel All Events). The user currently
   not watching the screen will be notified by the alarm.
   Cancel event after time-out XX seconds Enable checkbox and setup the time-out seconds to
   cancel the event after the time that you set whatever the events disappear or not.
   Activated Period Assign the system to activate during a specified time period.




Software User Manual                                                                     Page | 85
3.37.2      Advanced Tab




         Sensitivity
           Interval
                         Ignore
                       Lighting
                         Change



                   Start
              Simulation


                         Fig. 116. Advanced tab in Camera Occlusion Alarm Event
                                   Configuration window

   Sensitivity Click and move the slider to the right to increase sensitivity so that a relatively small
   movement will trigger the alarm. Move the slider to the left to reduce the sensitivity of movement
   detection. Set up an appropriate Sensitivity value will reduce the chance of false alarm. For
   example, you can lower the Sensitivity to avoid the alarm being triggered by a tree swinging in a
   breeze.
   Interval Click and move the slider to the right to increase interval time so that the alarm will only
   be triggered when the movement is of a longer duration. Move to the left to reduce the interval
   time.
   Ignore Lighting Check the box to avoid alarm being activated by changing light conditions.
   Start Simulation Click the Start Simulation button and test the function on the preview screen.




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3.38       Event - Digital Input

                Step 1



                 Step 1
                                                     Step 2




                          Fig. 117. Select Digital Input Module above Event and Action
                                    Configuration window

■ Step 1 Click and highlight Digital Input on the event type list, and click the Insert Event icon.
■ Step 2 Select the input device connected to your PC.
    The Digital Inputs are triggered from an external sensor, such as a wall-mounted Motion Detector
    or a Door/Window sensor. There are only two states for any Digital Input: On or Off. Because of this,
    no advanced configuration is needed.
             ► Note To use Digital Inputs, you must have a TRP-C28 I/O Module and
               a TRP-C08 Communication Module. These modules are not included
               by default in EZWatch Pro kits and must be purchased separately. For
               additional information you can read the I/O Module settings section of the
               manual.




Software User Manual                                                                           Page | 87
3.39        Action
                                    Step 1

                  Step 1

                               Step 2




                                              Step 2



                     Fig. 118. Insert Action procedure in Event and Action
                               Configuration window

   Insert Action Setup actions responding to an unusual event.
   ■ Step 1 Choose an event and click the 'Insert Action' icon.
   ■ Step 2 There are 8 types of actions: On Screen Display (OSD), Play Sound, Send E-mail, Phone
       Call, PTZ Preset Go, Signal Digital Output, Send a SMS Message, Send to Central Server, Send
       snapshot to FTP, and Popup E-Map on event. Select the action you want from the list and then
       click OK.
   ■ Step 3 Configure the setting of the Action Type, if needed.
3.39.1      Action Type
   On Screen Display A red warning will flash on the screen of Main Console, indicating what type of
   unusual event was detected.
   Play Sound Sound alarm warning. Choose a Wave file (.wav) and the system will play the sound as
   alarm when an unusual event is detected.
   Send E-mail The system will send an E-mail immediately to given accounts indicating the type of
   event, the time, and attaching a picture taken when the event was detected. To give the system
   the E-mail accounts, go to Config > Setup > Hotline. Refer to Hotline Configuration in 3.6.6
   Hotline Configuration Tab on Pg. 38 for more details.
   Phone Call The system will call a given phone number when an unusual event is detected. To
   setup the phone number and make an audio record for the phone call, go to Config > Setup >
   Hotline. Refer to Hotline Configuration in 3.6.6 Hotline Configuration Tab on Pg. 38 for more
   details.
   PTZ Preset Go The PTZ (pan/tilt/zoom) camera will go to a preset point or auto patrol when an
   unusual event is detected.




88 | Page                                                                    Software User Manual
                         Step 1

                         Step 2


                         Step 3



                         Step 2




                       Fig. 119. PTZ Camera Preset Go window

   Please follow the steps below to set up this function.
   ■ Step 1 Choose an event and click the 'Insert Action' icon.
   ■ Step 2 Select the 'PTZ Preset Go' action and then click OK.
   ■ Step 3 Set the action of cameras which you want to be trigger by events.
   For example, set the action of camera 1:
       Choose camera 1.

           •	   Set the start, end preset points.

           •	   Select the Life Cycle.

           •	   Click on Add.
   Set the action of camera 2:
       Choose camera 2.

           •	   Set the start patrol and end patrol.

           •	   Select the Life cycle

           •	   Click on Add.

           •	   Finally, click on OK to save all setting of cameras.




Software User Manual                                                            Page | 89
            ► Note You need to configure your PTZ camera before using this function.
              Refer to 3.6.4 PTZ Configuration Tab on Pg. 35 for more details on PTZ
              camera configuration.
   Signal Digital Output Triggers traditional alarming devices connected to the system, such as
   alarm lights and sirens.
   Send an SMS message If the system has a GSM modem installed, the system will send an SMS
   message immediately to specified accounts indicating the type and time of the event. To setup the
   GSM modem, go to Config > Setup > Hotline. Refer to 3.6.6 Hotline Configuration Tab on Pg. 38
   for more details.
   Send to Central Server The system will send an Event to Central Server. For more details, please
   refer to the Central Management System user manual.
   FTP The system will upload a snapshot immediately to an FTP site. To setup the FTP server, go to
   Config > Setup > Hotline. Refer to 3.6.6 Hotline Configuration Tab on Pg. 38 for more details.
   Popup E-Map on Event The system will automatically pop up the E-Map window and show the
   assigned map and indicator. To edit E-Map, refer to 3.2.1 Start Configuration on Pg. 23 for more
   details.




                       Fig. 120. Popup E-Map on Event window

3.40        Remote Access Configuration
In a typical setup, there are some additional configurations that need to be made to your DVR (PC)
and/or your Network Router before you will be able to access your cameras from a remote location.
This guide will assist you in configuring security features. For information on configuring the Main
Console software for remote access, refer to 3.23 Remote Server on Pg. 67 for more details.
■ Step 1 It is recommended that you use the EZWatch IP service or a Static IP address before
   attempting to remotely access your EZWatch Pro server. You can sign up for EZWatch IP at
   www.ezwatchip.com or contact your ISP to obtain a Static IP address.
■ Step 2 Go to Start > All Programs > EZWatch Pro 4.0 > Main Console > Network Service.
■ Step 3 In the Network Service window, click on the Start button to begin streaming your
   EZWatch Pro cameras live, thereby allowing users to log on to the server and view live streaming
   cameras.
■ Step 4 You may still need to configure security features on your DVR in order to allow Remote
   Access. By default, security applications such as anti-virus programs (Norton™, McAfee™), software
   firewalls (Windows Firewall™, ZoneAlarm™), and hardware firewalls (Routers, Modems) are typically
   defaulted to block remote connections similar to EZWatch Pro Remote Access.




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3.40.1       Anti-Virus Programs
Anti-Virus programs such as Norton Anti-Virus™ and McAfee Anti-Virus™ may need to be configured
in order for you to use the EZWatch Pro software applications. Please refer to the user manual of your
anti-virus program in order to determine how the EZWatch Pro software can be 'allowed' to work
in tandem with the anti-virus program. If a certain port number is requested, the default ports for
EZWatch Pro Remote Access are 5140, 5150, 5160, 80, and 8000.

3.40.2       Software Firewalls
Software firewalls such as Windows Firewall™ and ZoneAlarm™ may also need to be configured to
allow Remote Access. Typically, you will either need to 'allow' the EZWatch Pro software to be used or
you need to enter a port number similar to anti-virus programs or hardware firewalls. The default ports
for EZWatch Pro Remote Access are 80, 5140, 5150, and 5160. To setup Windows Firewall™, follow these
steps.
■ Step 1 Click on your Windows Start Button > Control Panel > Security Center > Windows Firewall.
■ Step 2 Click on the Exceptions tab at the top of the window.
■ Step 3 Click on Add Port.
■ Step 4 Enter EZWatch Pro as the Name, Enter 5150 as the Port, and select TCP. Repeat this step for
    ports 80 and 8000.
■ Step 5 Click on 'OK' to submit the information and then exit the window.
3.40.3       Hardware Firewalls
Hardware equipment such as wireless routers and some modems have built in firewalls to help
prevent unwanted connections to your computer and network. In order to allow programs such as
Remote Access, you need to open ports in your hardware firewall as well. Opening these ports allow
certain types of data such as video and audio to transmit to the internet. This is commonly known as
Port Forwarding.
Port Forwarding can be one of the more involved tasks you’ll need to perform to be able to set your
PC up for remote viewing, but it doesn’t have to be difficult. When taken one step at a time, we can
very quickly and easily determine how your network is set up, and once that is known, then the Port
Forwarding itself is very straight-forward.
Port Forwarding is necessary because of routers. Routers are devices that split one connection up
amongst many computers. One single internet address can host thousands of computers using a
router. A problem arises when you have more than one router—splitting up a connection over and
over again. Configuring more than one router is difficult and does not normally work.

3.40.4       Is your modem a router?
Many modems have built-in routers, so our first step is to determine if your modem is also a router.
This can be accomplished several ways: ask your Internet Service Provider (ISP), look up the modem
specification on the internet (the manufacturer’s product page should tell you), or look at the list of
routers located at http://www.portforward.com/ to see if your modem is listed there.




Software User Manual                                                                            Page | 91
3.40.5       My modem is NOT a router




                    DVR                         Modem                          Internet
                       Fig. 121. DVR to Modem to Internet configuration
If your modem is not a router, look at how your computer is connected to the modem. If your
computer is connected directly from the modem to the PC, then you do not have a router. Your
connection is not being split up, and you do not need to do any Port Forwarding. This is the easiest
setup, but these days a setup like this is usually rare.
If your modem is not a router, but you have your computer connected to a separate router, then you
need to configure Port Forwarding on your router. Refer to 3.40.7 Setting up Port Forwarding on Pg.
93 to set up Port Forwarding.

3.40.6       My modem IS a router




       DVR                          Router                        Modem                    Internet
                       Fig. 122. DVR to Router to Modem to Internet configuration

If your modem is a router, then you need to determine if it is the only router present. If you have
more than one router, then you will need to bypass all but one of them. The first step is determining
whether or not there is a second router present. Follow the cable from your computer. Does it connect
directly into the modem? If this is the case, then you only have one router (the modem). You will need
to configure Port Forwarding on that modem as detailed in 3.40.7 Setting up Port Forwarding on
Pg. 93.
If your computer is connected to another device between it and the modem, then you need to
determine what kind of device it is. Hubs and Switches do not split up connections like routers do
(they only split up cables), and do not require any Port Forwarding. But if you have a router between
the computer and the modem, this means you have two routers present, and that creates a problem.
You will need to bypass the second router, or you need to turn off the router inside of the modem.
Turning off a router is done by setting the modem to Bridging mode. This cannot be done on all
routers, and to do this you should contact your ISP. Ask them if they can help you set the modem into
Bridging mode. Once the modem is in Bridging mode, you only have one router, and need to set up
Port Forwarding, as detailed in 3.40.7 Setting up Port Forwarding on Pg. 93.


92 | Page                                                                           Software User Manual
If you cannot set your modem to Bridging mode, then you need to bypass the router. Typically this
is done by plugging the computer directly into the back of the modem. If there are not enough jacks
to plug the computer directly into the modem, use a hub or switch to increase the number of jacks
present. Run a cable from the modem into a hub, then run a cable from the hub to your computer. If
you still need the router then you can also plug the router into the hub—just do not plug the DVR into
the router. Now that the router has been bypassed, set up port forwarding on the modem, as detailed
in 3.40.7 Setting up Port Forwarding on Pg. 93.

                                   Modem                      Internet




                                                                                                 Network



      DVR                       Hub/Switch                           Router
                       Fig. 123. DVR to Hub/Switch configuration

3.40.7       Setting up Port Forwarding
Your router must be configured for Port Forwarding in order for a user to view your DVR from a remote
location. If there are many computers within a network, a router is used to help split the connection
to the internet. If a router does not know which PC is the recipient of a connection request, the router
discards the request. Port Forwarding forces a router to send the connection request to a specific
computer—in our case, the DVR.

3.40.7.1      Business Connections
If you have a business internet connection, you will want to contact your ISP and determine if they
must set up the Port Forwarding for you. Many business connections use special modems that cannot
be configured by the user. If this is the case, you must contact your ISP and ask them to set up port
forwarding on the following ports: Port 80 (if Port 80 cannot be used, we recommend port 8000), Port
5140, Port 5150, and Port 5160.
             ► Note It is not enough merely to 'Open' a port. If a port is 'Open,' then your
               connection request will not be blocked, but forwarding is STILL required to
               tell the router which computer to send the connection request. Many ISPs
               may misunderstand this and only 'Open' the port, and because forwarding
               is not set up, you still will be unable to connect. Please make certain the ISP
               has actually forwarded, and not just opened, your ports.




Software User Manual                                                                              Page | 93
3.40.7.2      Personal Connection
If you are using a router, you need to obtain the Make and Model number of the unit. For more
information on configuring Port Forwarding, please refer to the user manual of your router or follow
the steps for assistance in setting up Port Forwarding on your router or modem.
■ Step 1 Open a web browser such as Internet Explorer or Mozilla Firefox. Go to the web address
   www.portforward.com.
■ Step 2 From the home page, there is a list of routers/modems sorted by Make and Model. Locate
   your device in the list.
            ► Note If your router or modem is not listed here, you will need to refer to the
              User Manual for instructions on configuring Port Forward. You may also be
              able to contact the manufacturer of the device or your ISP if they provided
              the router/modem for you.
■ Step 3 Once you have located your router/modem, the next page will ask you to select the
   program for which you are forwarding ports. EZWatch Pro will not appear in this list of programs.
            ► Note You need to use the Default Guide to set up Port Forwarding for
              EZWatch Pro.
■ Step 4 Follow the step-by-step instructions provided in the following pages to set up Port
   Forwarding for your specific router/modem. The default ports for EZWatch Pro Remote Access are
   Port 80, Port 5140, Port 5150, and Port 5160. You will need to enter each one of these ports.
            ► Note www.portforward.com will not set up port forwarding for you. It
              simply provides step-by-step instructions on setting up port forwarding
              on your router/modem. You will need to access your router/modem
              configuration using your Internet Explorer browser in order to add the
              ports.

3.41        Remote Access Connection
Now that you have configured your DVR and Network for remote access, you are now ready to connect
to your cameras from a remote location using the Remote Live Viewer software or Internet Explorer.
The instructions on the next page are to be used at the remote location.

3.41.1       Installing the Remote Live Viewer
■ Step 1 Insert the Software CD.
■ Step 2 The EZWatch Pro installation disc should run automatically. If not, click on the My
   Computer icon and locate the EZWatch Pro software disc under 'Devices with Removable Storage'.
   Open the disc by double-clicking on the icon. Locate the 'Setup.exe' file to begin installing the
   EZWatch Pro Software.
■ Step 3 Follow the Windows Installation Wizard.
   Complete/Custom Setup Type:
   You may install the system to a preferred directory and choose which feature(s) you want to install
   to the PC (Custom setup is recommended).
   Uncheck Main Console and make sure Playback and Remote Live Viewer is checked.




94 | Page                                                                          Software User Manual
                     Fig. 124. EZWatch Pro InstallShield Wizard for Custom Install




                     Fig. 125. Custom Installation of Playback and LiveView

■ Step 4 Restart your PC.
           ► Note If you do not have your installation disc available, you
             can download the EZWatch Pro software from our website, at:
             http://www.ezwatch-security-cameras.com/downloads/




Software User Manual                                                                 Page | 95
3.42        LiveView Setting (Site Setup)




                      Fig. 126. Server tab in LiveView Setting window

3.42.1      Server Tab
With the Remote Live Viewer console, remote users may watch real-time video from remote live
streaming servers.
■ Step 1 Go to Start > All Programs > EZWatch Pro 4.0 > Remote Live Viewer.
■ Step 2 Click on the Site Setup button.
■ Step 3 Enter the Server Name, your EZWatch IP or Static IP Address, Port 5150 and then click the
   Add button.
■ Step 4 Click 'OK' to close the Site Setup window.
■ Step 5 Now click on the new Server listed on the Remote Live Viewer console. Then click the
   Login button.
   Enter the Username and Password if needed.
■ Step 6 Now choose the cameras you would like to view remotely.




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                                                                                      Step 6




                                                                Site Setup
                       Fig. 127. EZWatch Pro console

3.42.2       Group Tab
You may create custom camera groups from multiple servers.


                         Step 1
                                                       Step 5                Step 2
                    Step 3

                                            Step 4

                                                         Step 4




                       Fig. 128. Group tab in LiveView Setting window

■ Step 1 Go to the Group tab of the LiveView Setting window.
■ Step 2 Log in to all the servers that contain the camera(s) you would like to put into the group(s).
■ Step 3 Click 'Insert' to create a new group. Name the group for future reference.

Software User Manual                                                                           Page | 97
■ Step 4 From the window at the right, highlight the camera(s) you would like to add to a group
   and then click on the '<--' button. Repeat the process until you are satisfied with the group setting.
■ Step 5 Click on the Delete and Rename button to remove or rename a specific group.
■ Step 6 Repeat Step 3 to 5 until you are done with creating and setting groups.
■ Step 7 Click 'OK' to save settings.
3.43        On Screen Display (OSD) Tab




                      Fig. 129. On Window Display (OSD) tab in LiveView Setting
                                window

   Enable Camera OSD Display video information on the live video feed. The information includes
   camera name, camera number, date, and time. User may also set up OSD font, including font, font
   size, font color, and any desired font effects.

3.44        Joystick Tab
This feature supports the previous joystick controller used for PTZ and IP cameras. Using the TRP-C08
module, this configuration is no longer necessary for current joystick controllers.




98 | Page                                                                         Software User Manual
3.45       Remote Live Viewer Console


                                                                                     Log In/Out

                                                                                      Camera
                                                                                      List



                                                                                      PTZ
                                                                                      Camera
                                                                                      Control



                           Fig. 130. Camera List in EZWatch Pro console

Select a camera(s) from the server/camera list on the right and then drag it to where you want the
image to be displayed.

On the server/camera list, right click on a camera to connect/disconnect it.
    Log In/Log Out Select a server or a group and click on the Log In/Log Out button to access/leave
    the server. You may also log in/out from the server by right clicking on it.
    Server and Camera List Display a complete list of the server(s) and camera(s) that are added to
    the system.
    PTZ Camera Control You may control the camera view by utilizing the PTZ camera control panel
    to adjust the camera’s view. This is only available with cameras that support PTZ function.
             ► Note The PTZ Camera Control buttons function identically to the PTZ
               Camera Controls in the Main Console. For additional details on how to use
               these features, see 3.6.5 Main Console PTZ Control Panel on Pg. 37.

            Digital Zoom

                  Exit                Screen Division                Information Display




            Minimize       Play/Stop/Drop                               Snapshot           Site Setup

                                            Playback           Remote I/O
                           Fig. 131. Remote LiveView Console controls




Software User Manual                                                                                    Page | 99
   Minimize Minimize the Remote LiveView Console window.
   Exit Shut down the system or log out current user.
   Digital Zoom Click on the + and – signs to zoom in and zoom out the view.
   Play/Stop/Drop Select a camera/video and click on this button to play/stop/disconnect a
   particular channel.
   Playback This feature allows you to access and playback video remotely.
   Remote I/O User can remotely adjust the Output Pins by turning them on or off (click on Status to
   turn on or off ).
   Snapshot Select the snapshot function to capture a specific video image immediately.
   Screen Division This allows you to select how multiple cameras are displayed on the playback
   screen. Selecting a larger division than the number of cameras may result in blank areas on the
   playback screen, while selecting a smaller division may mean not all of your cameras will be
   displayed simultaneously.
   Information Display Displays video information including server name, video current status, and
   bit rate for a selected channel.

3.45.1       Internet Explorer Web View
             Server IP Address          Remote Live Viewer         Remote Playback




                      Fig. 132. Internet Explorer Web View




100 | Page                                                                    Software User Manual
   Server IP Address Open an Internet Explorer browser and enter the IP address or DNS of the
   server followed by the connecting port.
            ► Example http://username.ezwatchip.com:8080/
            ► Note http://username.ezwatchip.com is the IP address of the server. 8080
              is the port specified in 'Use Default Web Server' in Network Service.
   Remote Live Viewer This feature allows you to watch real-time video and functions identical to
   the Remove Live Viewer software. For additional details on using the feature, refer to 3.45 Remote
   Live Viewer Console on Pg. 99.
   Remote Playback This feature allows you to playback recorded video and functions identical
   to the Playback software. For additional details on using the feature, refer to 3.20 Playback
   Configuration on Pg. 59.
   Both the Remote Live Viewer and Remote Playback software require installation of an ActiveX
   control. Currently Internet Explorer is the only web browser that supports Active X, so you will not
   be able to use any alternative browsers.
   Once you have selected Remote Live Viewer or Remote Playback, the ActiveX control for that
   feature will automatically be installed, and the feature will launch.
            ► Note Depending on your Internet Explorer Security Settings, you may need
              to temporarily enable installation of unsigned ActiveX controls.

3.45.2       Remote Desktop Viewer
This service enables a remote user to connect and take control of the DVR—to make changes to it as if
the remote user was sitting directly in front of it.

3.45.2.1     Installing the Remote Desktop Viewer
■ Step 1 Insert the Software CD.
            ► Note If you do not have your installation disc available, you can download
              the EZWatch Pro software on our website at http://www.ezwatch-security-
              cameras.com/downloads/
■ Step 2 If the automatic Installation Wizard appears on the screen, choose to cancel the automatic
   software installation.
■ Step 3 Click on the 'My Computer' icon and locate the EZWatch Pro Software disc under 'Devices
   with Removable Storage’. Right-click on the disc and choose the 'Explore' option listed. You will
   now see the available folders and files listed on the disc.
■ Step 4 Double-click on the folder titled 'Remote Desktop Viewer’. Locate the 'Setup.exe' file to
   begin installing the Remote Desktop Viewer.
■ Step 5 Follow the Installation Wizard instructions to complete the installation.
■ Step 6 Launch the Remote Desktop View from the Program list within Windows.




Software User Manual                                                                         Page | 101
                       Fig. 133. Remote Desktop Viewer window

   Server In the server section, type in the IP address of the computer to which you want to connect.
   Port In the port section, type in the port that the Remote Desktop Server is using. By default this is
   5140.
   Password If you have server authentication turned on, type in the administrator’s password in this
   box. If you do not have server authentication turned on, it is OK to leave this empty.
   Use 8 bits color level The remote desktop server is not intended for live viewing. It uses too much
   bandwidth, as it transmits the entire screen and not just the cameras. By lowering the color level
   to 8 bits, you speed up the connection significantly but decrease image quality. This has no effect
   on the quality of the image of the Remote Live Viewer, so it is always recommended to use this
   option.
   Once all three fields have been selected, click 'OK' to connect. You should now have full control
   over the remote DVR. The icons at the top of the screen will allow you to use special keys (CTRL,
   ALT, open task manager, zoom in on part of the screen, etc.).
■ Step 7 Click 'OK' to connect.
3.45.3       DBTools (Database)
The DBTools application is used to Export/Import database files, Export configurations, and Edit
storage locations.
             ► Warning Improper use of the DBTools application may result in loss of
               recorded video data.
■ Step 1 Launch DBTools from program files.




                       Fig. 134. Launching DBTools from Program Files



102 | Page                                                                      Software User Manual
■ Step 2 Enter the administrator password to login.




                       Fig. 135. DBTools login window

   Export Database The feature allows you to export part of an entire database of video clips to
   another location for backup purposes.
   Import Database This feature allows you to import previously exported database files.
   Repair Database This feature is useful if your system is having the following problems:

       •	   If there are records in the database, but no corresponding video files, use DBTools to delete
            these records.

       •	   If there are video files, but no corresponding records in the database, use DBTools to
            rearrange the database and find these records.
   Export Configurations This feature allows you to export Main Console configuration settings.
   Edit Storage Location This feature allows you to move your video files from the current storage
   location to another. If you move the recorded videos to a new directory, to ensure the videos can
   still be recognized by the Playback system, you should change the original directory.




Software User Manual                                                                         Page | 103
104 | Page   Software User Manual
4 “How To” Guides
4.1      How To Make a Twist-On BNC Video Cable Fitting
The 8, 12, 16, and 32 camera kits are shipped with twist-on fittings so you can easily make the correct
lengths of cable you need. Follow the steps below to properly prepare a video cable for the twist-on
BNC fittings.




                     Step 1                        Step 2                         Step 3
                       Fig. 136. Steps to make twist-on BNC video cable fitting

■ Step 1 Strip away all of the cable and shielding so you have ½” of the center conductor is
    exposed as shown.
■ Step 2 Strip away the black covering so you have ¼” of the shielding exposed. Do not allow any
    of the copper shielding to touch the center conductor.
■ Step 3 Insert the cable into the fitting and gently find the hole for the center wire, then firmly
    press down and twist until the fitting is securely fastened to the cable.

4.2      How To Wire a Multi-Camera Power Supply and
         Extend a Camera’s Power Cable




           Step 1                    Step 2                     Step 3                     Step 4
                       Fig. 137. Wiring multi-camera power supply and extending a
                                 camera’s power cable

■ Step 1 At the camera location, take the power cable and strip away the outer sheathing to
    expose the inner two wires (black and red). Then strip away about ¼” of the wire’s insulation to
    expose the copper wire. Do the same to the power wire pig tail which connects to the camera
    power connection, as shown.
             ► Note Do not strip or cut the power lead coming directly from the camera.
               You should strip the 'pig tail' power cable which came with your kit. You
               should have one 'pig tail' for each camera.
■ Step 2 Take the red power cable lead and twist it together with the black and white lead from the
    power wire pig tail. Now take the black lead from the power cable and twist it together with the all




“How To” Guides                                                                                     Page | 105
   black lead from the power wire pig tail. Use the gray wire nuts provided with your system and twist
   them onto the wires until they are firmly secured.
■ Step 3 Now connect the other end of the extended power cable to the power supply. First strip
   the wires back as detailed in Step 1. The power supply designates which terminal is positive and
   negative. Insert the red wire under the positive terminal and the black wire under the negative
   terminal. Now tighten down the terminal screws.
■ Step 4 Finally, connect the power pig tail to the camera’s power lead, as shown.
4.3      How To Place Cameras and Connection Tips
   •	   Camera lenses can provide a wide-angle view or a long-distance view. As camera lens sizes (in
        millimeters) increase, the camera can see greater detail at a greater distance , but the angle of
        view decreases. Using a 3.6 mm lens, one may only be able to recognize faces up to 10-15 feet
        away, but the camera can provide a wide 70 degree viewing angle. A 25 mm lens may provide
        the same detail from 70 feet away, but the camera can only provide a narrow 11 degree
        viewing angle.

   •	   A sturdy, durable, protective housing is necessary for an outdoor camera installation.
        Depending on the climate in your location, you will need to consider the temperature ranges
        your cameras will need to endure.




                       Fig. 138. Sturdy, durable, protective housing for outdoor
                                 camera installation

   •	   It is recommend you do not use any camera in an outdoor setting that is intended to be
        used only indoors. Even if the camera is not directly exposed to rain, snow, or direct sunlight,
        the camera housing and components are not sealed and properly protected from extreme
        temperatures or potential moisture accumulation. You can, however, use any camera intended
        for outdoor use in an indoor application.

   •	   Avoid mounting cameras on a metal surface. Conductive surfaces can not only create
        interference, but can also cause damage from power surges or electrical storms.




                       Fig. 139. Conductive surface warning sign

   •	   Avoid running cables near strong sources of interference. Common sources of interference are
        fluorescent lights, electrical appliances, and 110 V power cabling/outlets.

   •	   If you experience frequent electrical storms or other hazardous electrical surges, it is
        recommended you use inline coax cable surge protectors for your outdoor cameras. This will
        protect your DVR, time-lapse recorder, and the other cameras from any high voltage surges.




106 | Page                                                                              “How To” Guide
   •	   Facing a camera toward a light source, window, or glass door can result in objects looking too
        dark in the camera’s view when it is bright outside. Try to avoid pointing the camera straight at
        a light source, out a window, or out a glass door to avoid having some objects too dark to view.




                       Fig. 140. Avoid facing camera toward bright sources

   •	   If you are using the typical RG-59 coaxial cable for video, a maximum length of 500 ft.
        is recommended. If you need to install the cable farther than 500 ft., a CAT-5 cable and
        transmitter is recommended.
             ► Note Regardless of the length of your video cable, you will still need to
               provide power within 100 ft. of the camera using a standard 18/2 power
               cable.

   •	   All cameras are tested before they leave our warehouse, yet any number of things can happen
        during shipment. To ensure proper behavior, please test all cameras by connecting them to the
        DVR before installing the cameras.

4.4      How To Set Up Internet Access Using EZWatchIP



                       Fig. 141. EZWatchIP logo

■ Step 1 First, make sure the EZWatch Pro DVR/Camera Server has a connection to the internet.
   This can be DSL, Cable, or Dial Up. Make sure you are able to surf the web before moving to Step 2.
■ Step 2 Using the DVR/Camera Server, log on to our EZWatchIP web site at www.ezwatchip.com.
   Click on the Sign Up tab and enter in your information following the steps. After you have entered
   all your information, click on the download link and save the EZWatchIP Setup program to your
   computer. Be sure to remember where you saved this program so that you can find it when you
   are ready to run the installation.




“How To” Guides                                                                              Page | 107
                   Internet Browser on your Remote PC



                                                                            Your EZWatch Pro
                                                                           DVR/Camera Server

                              EZWatchIP Server
                       Fig. 142. EZWatchIP process

       How EZWatch IP Works

       •	    On your remote PC, type your EZWatch IP domain name into the address bar of your web
             browser, and press return.

       •	    Your remote PC will be momentarily directed to our secure EZWatch IP server which finds
             the IP address your DVR/Camera Server is using. Immediately after this happens, you are
             redirected to your DVR/Camera Server. This process takes approximately 2 to 4 seconds
             and eliminates the need for a static IP address.

       •	    You are automatically linked to your Security Camera System. Since all security measures
             are still in place, enter your Username and Password.
■ Step 3 Once the software download is complete. Click on the EZWatchIP-Setup.exe icon and click
   on 'Run' to install the EZWatchIP software.
   Follow the steps indicated. After you have completed the installation, if the program doesn’t
   automatically open the login window, then click on the red EZWatchIP icon on your desktop.




                       Fig. 143. EZWatchIP login window

   This will open the login window where you enter the username and password you created when
   you signed up for the service. After you enter your information, simply click the Begin Update




108 | Page                                                                            “How To” Guide
   button to complete the update. This will send the first communication to our IP server and activate
   your account.
   If you encounter any problems up to this point, please call 1-866-241-3400 to reach our tech
   support personnel for help.




                      Fig. 144. EZWatchIP icon in system tray of task bar

   After you click the Begin Update button, the login window will disappear and the round red
   EZWatchIP icon will appear in your task bar. This icon indicates the service is operating.
   The EZWatchIP program will check every 30 minutes to see if your Public IP Address has changed.
   If it has, it will send the new address to our system so that the domain name you created (test.
   ezwatchip.com, for example) will now be changed and allow you to access your system remotely.
■ Step 4 Now that you have your EZWatchIP service up and running, the next step is to configure
   the DVR so that you can access it remotely. Following the steps on the next page will guide you
   through opening your ports on your router or modem so that you can now use the system. Just
   remember when you go to your remote location(s), when you are asked to enter your IP address
   you will instead enter the domain name you created with EZWatch IP.

4.5     How To Set Up Pan/Tilt/Zoom Cameras
4.5.1     Hardware Set Up for Netcom Module
            ► Note To control a PTZ camera, each system must have (1) USB to RS-485
              Netcom Module and (2) RS-485 communication wire. The recommended
              communication wire is a twisted shielded two conductor cable. The
              maximum distance to all cameras is 3000 ft.
■ Step 1 Insert your EZWatch Pro 4.0 Installation disc into your PC.
■ Step 2 Plug the USB to RS-485 Netcom Module into an available USB Port on the PC.
■ Step 3 The Windows Hardware Wizard will automatically detect the Netcom Module. Please
   select the 'Install the software automatically' option in the Wizard.
■ Step 4 Reboot or Restart the PC.
■ Step 5 Connect the communication wire to the cameras. Then connect the opposite end of the
   communication wire to the Netcom Module. Using a small screwdriver, connect the positive wire
   (+) to the TX+/D+ terminal and connect the negative wire (-) to the TX-/D- terminal on the Netcom
   Module.
   This will correspond to the positive (+) and the negative (-) communication terminals on the PTZ
   cameras. Insure all cables are fully seated.




“How To” Guides                                                                            Page | 109
             ► Note Different PTZ cameras label the two wire communication wires
               differently. However, they all are indicating the same connection. The
               (+) communication connection on the Netcom module is labeled TX+/
               D+ but the connection at the camera location may be labeled as any of
               the following: TX+, RS485+, Red+. Likewise, the negative connection on
               the Netcom module is labeled TX-/D-, but the related camera connection
               could be labeled TX-, RS485-, or Black-.




                       Fig. 145. Netcom Module




                                                    Camera
                                                   Terminal




                       Fig. 146. Camera Terminal

4.5.2        Camera Settings
There are three main settings required for each camera: baud rate, protocol, and camera address. How
to set each setting varies from camera to camera. Please refer to the installation manual included with
your specific camera.




110 | Page                                                                              “How To” Guide
Following the instructions included with the camera set the Protocol to “Pelco D”, set the baud rate
to 2400, and set the camera’s two digit address. When addressing the camera, make the camera’s
address the same as the video input on the DVR. For example, for video input 1 address the camera 01.
Connect the two-wire communication wire to the TX+ and TX- terminals on the camera, as shown in
Fig. 147.

 Netcom                                  Twisted 2-Wire Communications Line
 Module
                                                                                               To 16 Cameras
                                                                                                or 3000 feet

                          RS-485                RS-485             RS-485             RS-485




                          Camera                Camera         Camera                 Camera
          DVR

                      Fig. 147. Connecting cameras to twisted two-wire
                                communications lines

4.5.3      Software Set Up
■ Step 1 Go to Start > All Programs > EZWatch Pro 4.0 > Main Console.
■ Step 2 Click the Config button on the Main Console. Then click on the PTZ Config tab at the top
   of the window.

                                Basic Setting                      Advanced Setting




                      Fig. 148. PTZ Config tab in Setting window



“How To” Guides                                                                                     Page | 111
■ Step 3 In the Basic Setting, the default Camera Model setting for EZWatch Pro PTZ cameras is
   Pelco D.
              ► Note If you are not using EZWatch Pro PTZ cameras, please refer to the
                manuals provided with your PTZ cameras for Protocol and Baud Rate.
■ Step 4 After installing the Netcom Module, you need to verify which Com Port it is using. You can
   do this by opening the Windows Device Manager. Right-click on the My Computer icon and select
   Properties. From the Properties window, click on the Hardware tab at the top. In the Hardware
   menu, click on the Device Manager button.
■ Step 5 Once the Device Manager is open, you will see a list of your PC devices. Click on the + box
   next to Ports (Com & LPT). You should see Prolific USB-to-Serial Com Port in the list. Verify the Com
   Port it is using.




                                      Ports (COM & LPT)         COM Port
                        Fig. 149. Device Manager listing COM Port
              ► Note If the port being used by the USB to serial controller is set to Com 5 or
                above, you will need to manually set it to Com 1, Com 2, Com 3, or Com 4.
                To set it to a lower port, right click on the port and click on properties. Go
                to port settings and click on the Advanced button. At the bottom of the
                window, click on the drop-down button labelled 'Com Port Number'. Select
                an available port, 1 through 4. If these ports are unavailable contact your
                system provider.




112 | Page                                                                                  “How To” Guide
■ Step 6 Now return to the PTZ Config settings in your EZWatch Pro software to enter the proper
   Com Port. The Baud Rate should be set to 2400. The Address should be set to Addr:01. You can also
   adjust the Advanced Settings to your preference.




                     Fig. 150. PTZ Control Panel

■ Step 7 On the Main Console, double-click on the video feed for your PTZ camera. Assuming they
   are powered and their addresses have been properly set, you can now control the PTZ camera by
   utilizing the PTZ Control Panel.




“How To” Guides                                                                          Page | 113
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114 | Page
5 FCC Compliance
5.1      FCC Compliance Statement
This device complies with part 15 of the FCC Rules. Operation is subject to the following two
conditions. This device may not cause harmful interference, and this device must accept any
interference received, including interference that may cause undesired operation.

5.2      FCC Warning
This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection
against harmful interference in a residential installation. This equipment generates uses and can
radiate radio frequency energy and, if not installed and used in accordance with the instructions, may
cause harmful interference to radio communications. However, there is no guarantee that interference
will not occur in a particular installation. If this equipment does not cause harmful interference to
radio or television reception, which can be determined by turning the equipment off and on, the user
is encouraged to try to correct the interference by one or more of the following measures:

   •	   Reorient or relocate the receiving antenna.

   •	   Increase the separation between the equipment and receiver.

   •	   Connect the equipment into an outlet on a circuit different from that which the receiver is
        connected.

   •	   Consult the dealer or an experienced radio/TV technician for help.

   •	   Shielded cables and I/O cords must be used for this equipment to comply with relevant FCC
        regulations.




FCC Compliance                                                                               Page | 115
             This Page is Blank




116 | Page
6 License Agreement
6.1      Legal Agreement
                                IMPORTANT - Read Carefully!
This EZWatch Pro Software License is a legal agreement between you (either an individual or an entity)
and Automated Video Systems LCC for the EZWatch Pro products. By installing, copying, downloading,
accessing or otherwise using the product, you agree to be bound by the terms of this document. If
you do not agree to the terms of this agreement, do not install or use this product; however, you may
return it to your place of purchase for a refund.

6.2      Software Product License
6.2.1      Grant of License
The software license is granted, not sold to dealers or end users. No one is granted the right to copy
the software or user manuals. All software must be ordered from EZWatch Pro.

6.2.2      Other Rights And Limitations
This document does not provide any end users or dealer any rights in connection with any trademarks
or service marks of EZWatch Pro. The manufacturer will provide technical support to all end users and
all dealers with conditions. It is the end user’s or dealer’s responsibility to verify that the computers
they provide meet the system requirements. The company reserves the right to suspend support
until the customer can provide documentation that the computer being used does in fact meet all
requirements.

6.2.3      Termination
EZWatch Pro and AVS reserves the right to terminate this agreement with any end user or dealer who
the company deems has acted illegally or in any deceptive or unethical manner. The customer will be
refunded the original cost of the kit, with proof of sale, if the company exercises this right.

6.2.4      Upgrades
The customer and all dealers will retain the right to upgrade their software to the latest version
offered at no cost other than shipping fees as long as there are no required hardware upgrades for
the software to operate. If additional hardware or hardware upgrades are required it will be the
responsibility of the end user or dealer to pay for and provide the equipment.

6.2.5      Infringement & Copyright
The manufacturer reserves all rights of product and software protection allowed under U.S. Law. No
user or dealer will attempt to copy, manipulate, steal, or de-encode any part of the software, firmware,
or hardware. Any such intentional actions will void all rights granted by this agreement.

6.2.6      Limits Of Liability
AVS, the manufacturer of the EZWatch Pro system, warranties the system to be free from design
and programming errors. However, the system requires several pieces of equipment which are not
manufactured by AVS (i.e., Operating Systems, Motherboards, Processors, RAM, Hard Disks, etc.). There
are thousands of possible system configurations, some more reliable than others. Because of this,


License Agreement                                                                             Page | 117
AVS will not accept any type of responsibility for system performance or liability caused by a system
malfunction or nonperformance. Nor will AVS be held responsible for any data corruption or data
loss due to the installation or use of our products. By installing or using any of AVS products you are
releasing AVS from any type of liability and surrendering all rights of recourse for nonperformance
other than a refund. If you are not willing to accept these terms and agree that AVS will not be held
liable for any reason, do not install or use the system. Return the product to the place of purchase for a
refund.
        For further information call toll free: 1-866-241-3400
        Email: support@ezwatchstore.com
             Support Hours: 8 AM to 5 PM, MST, Monday – Friday
        Mailing Address:
        Automated Video Systems, 1600 South State Street, Salt Lake City, Utah 84115

6.3      Trademark
EZWatch Pro is a registered trademark of Automated Video Systems. Microsoft Windows 2000, XP, and
Vista are registered trademarks of Microsoft Corporation. All other trademarks are the property of their
respective holders.

6.4      Customer Support
If problems arise with the remote surveillance and security system that you are unable to resolve,
call us toll free at Tel: 1-866-241-3400, Fax: 801-295-2191. We are dedicated to providing the highest
quality support. You may also email us at support@ezwatchstore.com.

6.4.1        EZWatch Pro Technical Support
Plenty of companies sell video surveillance equipment, but few truly support it. That’s the EZWatch
Pro difference. We develop our systems and test all of our components for compatibility. We warranty
every item we sell and we provide real, unlimited, factory technical support. The fact is, we maintain
one of the largest in-house customer support departments in the business.
If problems arise with the surveillance system that you are unable to resolve, call us toll free at Tel:
1-866-241-3400 Fax: 801-295-2191. You may email us at support@ezwatchstore.com. We also provide
Live Chat Support via our website, www.ezwatch-security-cameras.com.
We are dedicated to providing the highest quality support.




118 | Page                                                                           License Agreement
7 List of Figures
Fig. 1.           Professional Grade Capture Card                                             7
Fig. 2.           Business Grade Capture Card                                                 7
Fig. 3.           Inserting a capture card into a PCI slot                                    8
Fig. 4.           Connecting an internal audio cable to a capture card                        8
Fig. 5.           Connecting an internal audio cable to a motherboard                         9
Fig. 6.           External video/audio cable splitters connected to capture card              9
Fig. 7.           Setup.exe icon                                                             10
Fig. 8.           Choosing Custom install for remote viewing and playback computers          10
Fig. 9.           Selecting MainConsole, Playback, and LiveView for Custom install           10
Fig. 10.          Installing all-in-one driver for capture cards                             11
Fig. 11.          Main Console window                                                        12
Fig. 12.          Screen division menu in Main Console                                       13
Fig. 13.          Operation buttons in the Main Console                                      13
Fig. 14.          Schedule Button in Main Console Operation menu bar                         15
Fig. 15.          Schedule Configuration window                                              15
Fig. 16.          Time field set of the Encoding Options window                              17
Fig. 17.          Record on Motion option in the Encoding Options window                     17
Fig. 18.          Time Table of the Schedule Configuration window                            18
Fig. 19.          Top View of Schedule Configuration window                                  18
Fig. 20.          Lower half of Schedule Configuration window                                19
Fig. 21.          Encoding Options window                                                    20
Fig. 22.          Time field set of Encoding Options window                                  21
Fig. 23.          Audio field set of the Encoding Options window                             21
Fig. 24.          Mode field set of Encoding Options window                                  21
Fig. 25.          Select Event window                                                        22
Fig. 26.          Video Encoder field set of Encoding Options window                         22
Fig. 27.          Start button in the Main Console Configuration menu bar                    23
Fig. 28.          Smart Guide Event Report window                                            24
Fig. 29.          Stop Monitor All window                                                    24
Fig. 30.          Lock System Confirmation window                                            24
Fig. 31.          E-map window                                                               25
Fig. 32.          Edit Mode of E-Map window                                                  25
Fig. 33.          Map Config window                                                          26
Fig. 34.          Detail of E-Map Configuration                                              26
Fig. 35.          Device Indicators                                                          26
Fig. 36.          E-Map window                                                               27
Fig. 37.          Device Indicators                                                          28
Fig. 38.          Configuration button                                                       28
Fig. 39.          Setting window                                                             29
Fig. 40.          Storage field set of Setting window                                        30
Fig. 41.          Camera Settings tab                                                        31


List of Figures                                                                       Page | 119
Fig. 42.     Video Parameter window                                                        31
Fig. 43.     Choose Font window                                                            32
Fig. 44.     IP Camera Configuration window                                                32
Fig. 45.     Search IP Cameras window                                                      33
Fig. 46.     IP Camera / Video Server Setting window                                       33
Fig. 47.     I/O Device tab of Setting window                                              34
Fig. 48.     PTZ Config tab of Setting window                                              35
Fig. 49.     Device Manager window                                                         36
Fig. 50.     Patrol Setup window                                                           37
Fig. 51.     User-Defined Preset Dialog window                                             37
Fig. 52.     PTZ Control Panel in Main Console                                             38
Fig. 53.     Hotline Configuration tab in Setting window                                   38
Fig. 54.     User Account tab in Setting window                                            39
Fig. 55.     Address Book tab in Setting window                                            40
Fig. 56.     Monitor Display tab in Setting window                                         41
Fig. 57.     Joystick tab in Setting window                                                42
Fig. 58.     Configuration button and Configuration menu options                           43
Fig. 59.     Video Source window                                                           44
Fig. 60.     Counting Application window                                                   45
Fig. 61.     Log Viewer window                                                             46
Fig. 62.     Counting Application log history for a specified period of time               47
Fig. 63.     Counting Application (Diagram)                                                47
Fig. 64.     Backup System window                                                          48
Fig. 65.     Select DateTime Period window                                                 48
Fig. 66.     Backup System window                                                          49
Fig. 67.     Backup window                                                                 49
Fig. 68.     Backup System window                                                          50
Fig. 69.     About Main Console window                                                     50
Fig. 70.     Network Service selection in Configuration menu                               51
Fig. 71.     Icons for the 5 Network Services                                              51
Fig. 72.     Main tab in Network Service window                                            52
Fig. 73.     Main tab in Network Service window                                            53
Fig. 74.     Black/White List tab in Network Service window                                54
Fig. 75.     Performance tab in Network Service window                                     55
Fig. 76.     Main tab in Remote Playback panel of Network Service window                   56
Fig. 77.     Main tab in 3GPP Service panel of Network Service window                      58
Fig. 78.     Main tab in Remote Desktop panel of Network Service window                    59
Fig. 79.     Playback button                                                               60
Fig. 80.     Playback console                                                              60
Fig. 81.     Playback controls in Playback console                                         61
Fig. 82.     Browse and Search buttons in Playback console                                 61
Fig. 83.     Intelligent Search Tool window                                                62



120 | Page                                                                     List of Figures
Fig. 84.          Window Division selections in Playback console                                   62
Fig. 85.          Audio Volume Control in Playback console                                         62
Fig. 86.          Open Record button launches DateTime Search Dialog window                        63
Fig. 87.          Calendar section of DateTime Search Dialog window                                63
Fig. 88.          Show Records button and display                                                  64
Fig. 89.          Show Event Log button and display                                                65
Fig. 90.          Camera names list in Playback console                                            65
Fig. 91.          General Motion setting in Intelligent Search Tool window                         66
Fig. 92.          Remote Playback Site Management button and window                                68
Fig. 93.          Calendar section of DateTime Search Dialog section                               68
Fig. 94.          General tab in Setting window                                                    69
Fig. 95.          On Screen Display (OSD) tab in Setting window                                    70
Fig. 96.          Point of Sale (POS) tab in Setting window                                        70
Fig. 97.          Post Processing Tool window                                                      71
Fig. 98.          Cue In and Cue Out buttons in the Playback console                               72
Fig. 99.          Save Video button and Export Video/Audio window                                  72
Fig. 100.         Save Image button                                                                72
Fig. 101.         Print button and Print Setup window                                              73
Fig. 102.         Open Record button and Backup button and Backup Dialog window                    74
Fig. 103.         Smart Guard button                                                               74
Fig. 104.         Event and Action Configuration window                                            75
Fig. 105.         Select Event window                                                              75
Fig. 106.         Basic tab in Alarm Event Configuration window                                    76
Fig. 107.         Basic tab in General Motion Alarm Event Configuration window                     77
Fig. 108.         Advanced tab in General Motion Alarm Event Configuration window                  78
Fig. 109.         Basic tab in Foreign Object Alarm Event Configuration window                     79
Fig. 110.         Advanced tab in Foreign Object Alarm Event Configuration window                  80
Fig. 111.         Basic tab in Missing Object Alarm Event Configuration window                     81
Fig. 112.         Advanced tab in Missing Object Alarm Event Configuration window                  82
Fig. 113.         Basic tab in Lose Focus Alarm Event Configuration window                         83
Fig. 114.         Advanced tab in Lose Focus Alarm Event Configuration window                      84
Fig. 115.         Basic tab in Camera Occlusion Alarm Event Configuration window                   85
Fig. 116.         Advanced tab in Camera Occlusion Alarm Event Configuration window                86
Fig. 117.         Select Digital Input Module above Event and Action Configuration window          87
Fig. 118.         Insert Action procedure in Event and Action Configuration window                 88
Fig. 119.         PTZ Camera Preset Go window                                                      89
Fig. 120.         Popup E-Map on Event window                                                      90
Fig. 121.         DVR to Modem to Internet configuration                                           92
Fig. 122.         DVR to Router to Modem to Internet configuration                                 92
Fig. 123.         DVR to Hub/Switch configuration                                                  93
Fig. 124.         EZWatch Pro InstallShield Wizard for Custom Install                              95
Fig. 125.         Custom Installation of Playback and LiveView                                     95



List of Figures                                                                             Page | 121
Fig. 126.    Server tab in LiveView Setting window                                          96
Fig. 127.    EZWatch Pro console                                                            97
Fig. 128.    Group tab in LiveView Setting window                                           97
Fig. 129.    On Window Display (OSD) tab in LiveView Setting window                         98
Fig. 130.    Camera List in EZWatch Pro console                                             99
Fig. 131.    Remote LiveView Console controls                                               99
Fig. 132.    Internet Explorer Web View                                                    100
Fig. 133.    Remote Desktop Viewer window                                                  102
Fig. 134.    Launching DBTools from Program Files                                          102
Fig. 135.    DBTools login window                                                          103
Fig. 136.    Steps to make twist-on BNC video cable fitting                                105
Fig. 137.    Wiring multi-camera power supply and extending a camera’s power cable         105
Fig. 138.    Sturdy, durable, protective housing for outdoor camera installation           106
Fig. 139.    Conductive surface warning sign                                               106
Fig. 140.    Avoid facing camera toward bright sources                                     107
Fig. 141.    EZWatchIP logo                                                                107
Fig. 142.    EZWatchIP process                                                             108
Fig. 143.    EZWatchIP login window                                                        108
Fig. 144.    EZWatchIP icon in system tray of task bar                                     109
Fig. 145.    Netcom Module                                                                 110
Fig. 146.    Camera Terminal                                                               110
Fig. 147.    Connecting cameras to twisted two-wire communications lines                   111
Fig. 148.    PTZ Config tab in Setting window                                              112
Fig. 149.    Device Manager listing COM Port                                               112
Fig. 150.    PTZ Control Panel                                                             113




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