New Citizen's Center by yaofenjin

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									NEW CITIZEN’S CENTER
ANGELICA G. FORTIN, BRANCH MANAGER
SAN DIEGO COUNTY LIBRARY
OCTOBER 5, 2010




Empowering Communities through
English Language Learning and Citizenship
Results
   Empower new
    immigrant’s to reach
    personal goals and
    increase civic
    engagement
   Increase access to
    ESL and Citizenship
    Materials and
    Resources
Customer
              San Diego County (2.9 million)
                30.4%  Hispanic or Latino Origin
                24% of the population speak
                 Spanish in the home
                  About  64.2% of those speak
                   English less than “very well.”
                  19% below poverty level

                35.2%   of those who speak
                 Spanish in the home are not U.S.
                 Citizens
     Customer
   The City of San Marcos (66,984)
     38.2%  Hispanic or Latino Origin
     31.5% of the population speak
      Spanish in the home
       About  60% of those speak English less
        than “very well.”
       25.4% below poverty

     44%   of those who speak Spanish in
      the home are not U.S. Citizens
Progress

New Citizens      From Stationary to
Center
                   Mobile
                    High Traffic Area
                    Accessible

                    Flexible

                    Rich Content
Progress

Partnership      Attend bi-monthly
with USCIS
                  Community Based
                  Organization (CBO)
                  Meetings
                 Network with other
                  organization
                  representatives
Progress

Cultural        National Latino
Competency
                 Research Center
                  Cultural  and
                   Linguistic
                   Competency
                   Workshop
                  All Branch staff
                   participated
Progress

Marketing       3 color bookmarks
Materials/
                  ESL
Programs
                  Conversation   Café
                  Citizenship
Next Steps
                Collection
                  Maintain  ESL/Citizenship
                   Collection
                  World Languages Collection and
                   Space
Next Steps
   Programs
     Continueclasses through partnerships and with
     volunteer instructors
Next Steps
   Outreach
     Connect  with Adult ESL and Citizenship Classes
     Create Bookmarks in Spanish

     Posters and fliers
Outputs and Measures

Output                           Measure

   Naturalization Workshop…     60 participants
   Citizenship Classes…………      55 participants
   Marketing Materials……….      4,200 bookmarks
   Cultural Competency………       21 staff members
   New Citizen’s Center ……...   1
Outcomes and Measures

Then…                          …Now

   Class Attendance              Class Attendance
     Totalenrolled:158             Totalenrolled:419
     Max Attendance: 102           Max Attendance: 189

     Average Attendance: 67        Average Attendance: 120
    Outcomes and Measures
   Circulation
     Expected    results
   Spanish Language Collection
     3,198 items circulated in the
      month of August
       44%   increase from last year
Outcomes and Measures
   When surveyed
     83.5%   of participants took ESL,
      Citizenship and Conversation Café classes
      for personal growth.
     96% of class participants reported
      programs have helped them reach
      personal goals.
Community Impact
   Rocio
Community Impact
   Ana
Community Impact
   Positioning the Library as a primary and reliable
    resource for new immigrants
   Removing barriers
    Demonstrating responsiveness to community needs
Thank You!


    For more information or questions:
     angelica.fortin@sdcounty.ca.gov

								
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