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					                                                                           Quick Reference
          VeriFone TRANZ 330                                                    Guide
              Check Cashing Application                                            TCF BANK V1.7a
      PERSONAL CHECK CASHING                                                CHECK PAYMENT
DISPLAY                        ACTION                         DISPLAY                         ACTION
Idle Prompt          Press 3 for Personal Check               Idle Prompt          Press 7 Payment Menu
Slide/Enter Card     Swipe card through the card reader       1-Check Return       Press Key 2 for a Check Payment
Enter Check Amt      Enter the Total Check Amount and         2-Check Payment
                     press the Enter Key                      3-Return Inquiry
Enter Pin on Pad     Enter the Pin Number on the PinPad       Slide Manager        Swipe the Manager card through the
Processing           Terminal prints receipt                  Card                 card reader
                                                              1-Card               Press 1 for Card   Press 2 for DLN
                                                              2-DLN
      PAYROLL or GOVERNMENT                                   Swipe Cust Card      Swipe Card            Enter DLN
          CHECK CASHING                                                            through card          number.
DISPLAY                       ACTION                                               reader
Idle Prompt          Press 6 for Payroll or Govt Check        Enter Drivers        Enter in the Customers Drivers
0-Payroll            Press the key for the check type         License Number       License Number then Press Enter
1-Govt               requested                                State Code IL        Default shows IL and if correct just
Slide/Enter Card     Swipe Card through the card reader                            press enter, if Customer is from
Enter Check Amt      Enter the Total Check Amount and                              Different state then Enter in the 2-
                     press the Enter Key                                           Digit State Code abbreviation and then
Enter Pin on Pad     Enter the Pin Number on the PinPad                            press Enter
Processing           Terminal prints receipt                  Enter Payment        Enter in the Payment amount then
                                                              AMT                  Press Enter
                                                              1- Final             Press the Number next to the payment
                   CHECK RETURN                               2- Partial           type
DISPLAY                        ACTION                         3- Write off
Idle Prompt          Press 7 Payment Menu                     4- Cancel
1-Check Return       Press Key 1 for a Check Return           Enter Control #      Enter in the Control number received
2-Check Payment                                                                    during the Return Check Entry then
3-Return Inquiry                                                                   press Enter
Slide Manager        Swipe the Manager card through the       Processing           Terminal Print Receipt
Card                 card reader
1-Card               Press 1 for Card   Press 2 for DLN
2-DLN
                                                                                RETURN INQUIRY
Swipe Cust Card      Swipe Card            Enter DLN          DISPLAY                         ACTION
                     through card          number.            Idle Prompt          Press 7 Payment Menu
                     reader                                   1-Check Return       Press Key 3 for a Return Inquiry
Enter Drivers        Enter in the Customers Drivers           2-Check Payment
License Number       License Number then Press Enter          3-Return Inquiry
State Code IL        Default shows IL and if correct just     Slide Manager        Swipe the Manager card through the
                     press enter, if Customer is from         Card                 card reader
                     Different state then Enter in the 2-     1-Card 2-DLN         Press 1 for Card       Press 2 for DLN
                     Digit State Code abbreviation and then   Swipe Cust Card      Swipe Card             Enter DLN
                     press Enter                                                   through card           number.
1-PERS               Select the number next to the Check                           reader
3-PAY                Type being entered as a Return           Enter Drivers        Enter in the Customers Drivers
4-GOV                                                         License Number       License Number then Press Enter
Enter Check AMT      Enter the Check Amount then Press        State Code IL        If the Default shows IL and this is
                     Enter                                                         correct just press enter, if Customer is
Enter CHK            Enter the Original Date of the Check                          from Different state then Enter in the
YYMMDD               then press Enter                                              2-Digit State Code abbreviation and
Enter Reason Code    Enter in a 1 character Alpha/Numeric                          then press Enter
                     Reason code for the return then Press    Processing           Terminal Print Receipt
                     Enter
Processing           Terminal Print Receipt                       CHECK RETURN REASON CODES
                                                              1       Insufficient Funds
                                                              2       No Funds
                                                              3       Account Closed
                                                              4       Payment Stopped
                                                              5       Forgery
                                                              6       Bad Signature
                                                              7       Check Altered
                                                              8       No Endorsement
                                                              9       Refer to Maker
                                                              A       Bank Error
                                                              B       Lost or Stolen
                                                              C       Stale Date
                                                              D       Bad Account Number
                                                              E       Bad R/T
                                                              Z       Other
                                                                  Processing          Terminal Print Receipt


             SPECIAL FUNCTIONS                                                      Change PIN 2
                                                                  DISPLAY                       ACTION
01      Customer Information & Activity Reports                   Idle Prompt         Press key 5 for Special Functions
02      Status Change                                             Enter Func Code     Press 05 then Enter
03      Change Customer Limit – Personal                          Slide Manager       Swipe the Manager card through the
04      Change Customer Limit – Non Personal                      Card                card reader
                                                                  Swipe Cust Card     Swipe Card through card reader
05      Change Pin 2                                              Wait for Pinpad     Have customer enter old Pin Number
08      Select Pin                                                                    on Pinpad and Press enter, then enter
                                                                                      in new Pin number and press enter,
      Customer Information & Activity                                                 then re-enter in new pin number again
                                                                  Processing          Terminal Print Receipt
DISPLAY                           ACTION
Idle Prompt            Press key 5 for Special Functions
Enter Func Code        Press 01 then Enter
1 = Customer Info      Press the Report Needed                                      SELECT PIN
3 = Cust Activity                                                 DISPLAY                       ACTION
4 = Cust Activity 2                                               Idle Prompt         Press key 5 for Special Functions
Slide Manager          Swipe the Manager card through the         Enter Func Code     Press 08 then Enter
Card                   card reader                                Slide Manager       Swipe the Manager card through the
1-Card 2-DLN           Press 1 for Card       Press 2 for DLN     Card                card reader
Swipe Cust Card        Swipe Card             Enter DLN           Swipe Cust Card     Swipe Card through card reader
                       through card           number.             Wait for Pinpad     Have customer enter Pin Number on
                       reader                                                         Pinpad and Press Enter, then Enter in
Enter Drivers          Enter in the Customers Drivers                                 again to confirm and press Enter
License Number         License Number then Press Enter            Processing          Terminal Print Receipt
State Code IL          If the Default shows IL and this is
                       correct just press enter, if Customer is
                       from Different state then Enter in the                  REPRINT Last Receipt
                       2-Digit State Code abbreviation and
                       then press Enter                           Only the Last Transaction can be reprinted from the
Processing             Terminal Print Receipt                     terminal. If any Function key is pressed (Key 3, 4, 5,
                                                                  6, or 7) before the Reprint Key is pressed, then the
                                                                  Last transaction cannot be Reprinted
                      Status Change
                                                                  DISPLAY                                ACTION
DISPLAY                           ACTION
                                                                  Idle Prompt                 Press Key 8
Idle Prompt            Press key 5 for Special Functions
                                                                  Insert Check…Press Enter    Insert the Check into the
Enter Func Code        Press 02 then Enter
                                                                                              printer and Press Enter
Slide Manager          Swipe the Manager card through the
                                                                  Displays Reprinted          None
Card                   card reader
                                                                  Transaction Approval Code
Swipe Cust Card        Swipe Card through card reader
Enter New Status       Enter in the new Status and Press
                       Enter. The Status number must be 2
                       digits.

        Personal Check Limit Change
DISPLAY                           ACTION
Idle Prompt            Press key 5 for Special Functions
Enter Func Code        Press 03 then Enter
Slide Manager          Swipe the Manager card through the
Card                   card reader
Swipe Cust Card        Swipe Card through card reader
Enter New Limit        Enter in the new Limit then Press
                       Enter
Processing             Terminal Print Receipt




     Non Personal Check Limit Change
DISPLAY                           ACTION
Idle Prompt            Press key 5 for Special Functions
Enter Func Code        Press 04 then Enter
Slide Manager          Swipe the Manager card through the
Card                   card reader
Swipe Cust Card        Swipe Card through card reader
0 = Payroll            Press the number next to Check type
1 = Govt               needed
Enter New Limit        Enter in the new Limit then Press
                       Enter
Processing             Terminal Print Receipt

				
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posted:8/24/2011
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