Volume 50, Number 3
July - September 2010
In this Issue:
NAA Conference & Exhibition. . . . . . 2 Accessibility . . . . . . . . . . . . . 5 CityConsiders Smoking Laws. . . . . . .9
Calendar of Events. . . . . . . . . . . . . . . . 2 Conference Photos. . . . . . . . . . 6,14 More Vacancy Ahead. . . . . . . . . 10
ROC Event . . . . . . . . . . . . . . . . . . 3 America Moves in ‘09 . . . . . . . . . . . . 7 Luxury Rentals & National Parks . . . . .. 11
ROC Registration Form. . . . . . .4 Committee Urges Rent Freeze . . . . . 8 Support Your Members. . . . . . . . . . 15
Sponsor Board Calendar of events
Colonial Exterminating August
Cort Furniture 10th & 11th
Integrity Carpet Sales ROC (Rental Owners Course:
see flyer page, 3)
The Times Picayune 12th
Passion for Performance
9 a.m.—12 p.m.
Barry’s Flooring Instructor: National Speaker Jackie Ramstedt
Coinmach Location: Cort Furniture Rental
Cost: $35.00 members $85.00 non members
Cox Communications 3 cec for all NAA designations
First Advantage Saferent
HD Supply 26th
BATT 5 – Fair Housing & Curb Appeal
9 a.m.—12 p.m.
Orkin Pest Control Instructors: Marilyn Trosclair & Tammy Esponge
Sherwin Williams Paint & Location: Esplanade at City Park
Flooring Cost: $30.00 per person or $150.00 entire program
AT&T Connected Communities 13th–16th
Commercial Flooring NALP-National Apartment Leasing Professional
Watch for flyers for more information
Cost: $350.00 per person
Amcat Global 21st
BATT – Appliance
9 a.m.—12 p.m.
Billiot Pest Control Location: The Esplanade @ City Park
DA Exterminating Instructor: TBA
Cost: $30.00 per person or $150.00 entire program
Fontenelle & Goodreau Ins.
Helm Paint & Supply 23rd
Lifestyle Landscape Luncheon – Crowne Plaza
11:30 a.m.—1:30 p.m.
The Lake Insurance &
Financial Inc. Speakers – Mark Madderra and Larry Schedler
Apartment Market update
Cost: $27.00 per person
The Apartment Association of Greater New Orleans presents ...
Tuesday & Wednesday
August 10 &11, 2010
Apartment Association of Greater New Orleans Office
3017 Harvard Ave., Suite 201
Metairie, LA 70006
$350.00 per person for two day course
or $199.00 per day
National Speaker Jackie Ramstedet, CAPS, CAM, CAS will instruct this two day National Course
Jackie has more than 24 years experience in the multi-housing industry. She has presented the ROC course
at several local affiliates. She is a nationally renowned motivational keynote speaker, Published Author,
Consultant, Professional Coach and Professional Trainer who has spoken to thousands of professionals
on a national level during her 25 years experience in the multi-housing industry.
Discover the Keys to Success in Property Management!
Learn the Fundamentals in this 2-Day Intensive Training Seminar!
Professionally run properties see a positive impact on the bottom line.
So whether you own one unit or 200 units, or whether you are new to the business or
a seasoned landlord, you will benefit from attending.
The ROC course is offered to the Independent Rental Owner (IRO), who owns and
manages their personally-held multifamily property or properties.
The Independent Rental Owner serves several roles in property management, serving as public relations
specialist, administrator, chief financial officer, marketing director and operations manager. Independent
Rental Owners take the ROC as an overview of the many business practices of property management. With
the help of other IROs who devoted their time and expertise to this program, the new Independent Rental
Owner will receive the “insider’s view” of property ownership and management practices.
Among the updated content is the addition of new subject matter Some of the benefits of the program include:
that directly relates to the Independent Rental Owner. • Improving efficiency of operations
These new topics include: • Teaching you how to avoid problems
• Media relations • Knowing how to comply with changing regulations
• Personal safety • Relieving stress and worries
• Emergency response and disaster planning • Increasing income and reducing costs.
• Human resource management
• Physical versus economic occupancy
• Alternative income opportunities
• Scheduling move-ins/outs
• Lease terminations (military and domestic violence situations)
• Key control
• Resident and neighbor relations
Schedule of Events: Sign Up Today!
Day 1: 9:00 am to 5:00 pm
• Ownership & Property Management Name:
• Code Enforcement Company:
• Rent, Rental Agreements & Lease Forms
• Preparing the property
• Financial Management & Taxes City/State/Zip:
• Handling Objections Email:
• Section 8 Housing
p Both Classes @ $350.00
Day 2: 9:00 am to 5:00 pm p Day 1 Only @ $199.00
• Applications, Screening, moving in
p Day 2 Only @ $199.00
• End of the Lease Term
• When Resident problems arise & Evictions
• Employees Please make checks payable to AAGNO, and mail to:
• Maintaining Property Value
3017 Harvard Ave., Suite 201
Metairie, LA, 70006
• Protecting the Investment
PUT YOUR AD HERE!
By advertising here, your ad will be seen by hundreds of Apartment
Association Members that receive the newsletter, just like you, and
by even more on the world wide web at
Call 888-2492 for details
‘Green’ Apartments in Springfield, MO
Built with Mother Nature In Mind
SPRINGFIELD, MO -- In recent years we’ve been seeing everything from “[Now] I recycle.
earth-friendly shopping centers, to business parks, cropping up in Springfield. I didn’t used to.”
Now, green has come home.
Eko Park Apartments on Kansas Expressway is now billing itself as the city’s first “green” community.
It’s the fruition of a simple idea. “Everyone talks about green, the ozone, the environment. So let’s go
ahead and do a property that demonstrates that,” explains Shannon Allen, complex manager.
The concept is to help residents leave less of a mark on mother nature. “A lot of people are green-
friendly and they want something to reflect that,” says Allen. No corners were cut, from the more
efficient lighting; to the water-saving plumbing; to the recycled wall studs and insulation. Resident
Kara Knox tells us living in a home that saves the earth is helping changing her own habits. She says, “I no
longer buy bottled water, I refill a canteen, I recycle. I didn’t used to.”
Developers just hope their green message resonates beyond this new complex. Allen says, “There are
little things that everyone can do to make a difference I think that’s what we are sharing here.”
After hours of debate, City Council voted 5-3 to pass an the analysis of impediments to be done,” said Josue
ordinance that will lower the required number of apart- Rodriguez, who opposes the ordinance.
ments that are accessible for disabled people. Now,
On the other side of this story you have the apartment
when new apartment complexes are built, just 3%
developers who say many of their accessible
of the units have to be accessible instead of
units are empty and have to be rented to
5%. Even before Council took up the issue,
able bodied people at a lower rate. “You
dozens of disabled people protested outside
have units unoccupied by people who have a
city hall this morning. They said it’s already
disability, or you have under occupied units,
hard for them to find accessible apartments
causing developers to rethink about building
with features like ramps, wider doors and
additional until apartment complexes. The
federal requirement is two percent, the city
The disabled community says there needs to had five percent. We now have 3%. That’s 50%
be more accessible apartments being built, above federal standards,” said Rep. Steve Ortega.
not less. Members of the disabled community wanted city
City council still wants that study to be done to find out
council to wait for the results of a study to find out just how
just how many people are in need of accessible housing
much of a demand there is for accessible apartments. “I feel
and could change the percentage of the accessible
our city council doesn’t care about people with disabilities.
apart−ments required based on the results.
We wouldn’t have lost anything with them waiting for
Americans Moved in ‘09,
...But Not Far
More Americans moved last year than steady at 1.6%, the same as in 2008, according to an analysis
in 2008, according to new Census data, but of Census data by William H. Frey, a demographer at the
that was almost entirely the result of people Brookings Institution, a Washington think tank.
moving within their home counties, as they “These data show that the great migration slowdown, which
lost their homes to foreclosure but had no began three years ago, shows no signs of reviving to normal
incentive to move longer distances for new U.S. patterns,” said Mr. Frey. “Since labor migration is often
jobs in a poor employment climate. seen as the grease that spurs the flow of goods, capital and job
creation, these new numbers are not encouraging.”
The mover rate, which is the percentage of people who re-
ported a move last year, increased to 12.5% from 11.9% in With the U.S. economy now adding jobs, it is likely that the
2008. About 37.1 million people moved last year, compared state-to-state migration rate will increase for 2010. Mobility
with 35.2 million in 2008, the Census said. The 2008 figures almost always slows during recessions. But the most recent
were the lowest mover rate since at least 1948, when the recession has included the most drastic drop in mobility since
Census started keeping track of the data. the Great Depression, in large part because of the outsized
role housing played in the recession, demographers say.
More moves are generally a positive sign for the economy, While many people aren’t moving across state lines because
because many people move for jobs. But Monday’s data they can’t find a job, many others are unwilling or unable to
showed the increase in the 2009 rate was almost entirely the move because they owe more on their home than the home is
result of a rise in intra-county migrations, the Census said. currently worth.
Demographers said that is likely a reflection of the millions
of people who moved in with family or to a nearby rental By region, the lowest mover rate, at 8.1%, was in the
property after losing their homes to foreclosure. Northeast, followed by the Midwest (11.6%), the South
(13.7%) and the West (14.8%).
According to the Census, 8.4% of people surveyed had moved
within county, up from 7.8% a year earlier. But state-to-state
migration, which is more tied to the the labor market, was
Committee Urges Rent Freeze
LOS ANGELES—Cheered by tenants and jeered by Councilwoman Jan Perry, the only council member on the
landlords, a city committee Wednesday panel to vote against the freeze, said the best way to keep
recommended a four-month freeze on rent rents affordable was to encourage more development. “I’m
increases for Los Angeles’ 630,000 rent- concerned this will create false expectations by many renters,”
controlled units. If approved by the full City Perry said. Councilman Herb Wesson called the rent control
Council later this week, the freeze would issue the most vexing the city was facing. “I believe there are
prevent landlords who own buildings built problems that adversely affect landlords and tenants,” Wesson
prior to 1978 from raising rents in the period, said. “I want us to try to strike a balance.”
be extended by two months. One area the City Council wants to study during the freeze
involves rent increases for mobile home parks, which face a
Council members said the freeze will give them time further limitation of raising rents by only 10 percent when
to study the city’s rent stabilization ordinance and spots become vacant as opposed to being increased to market
recommend changes. “It will be a while before we turn rates. The city’s rent control ordinance took effect in 1978
this economy around,” said Councilman Richard Alarc following the passage of Proposition13. Under the measure,
n, who sits on the council’s Housing, Community and landlords of rent-controlled units are allowed to raise rents
Economic Development Committee. “While everyone is to market rates only after a unit is vacant. Meanwhile,
struggling through this horrible economy, I don’t want they can raise rents by a base rate of 3 percent a year. Rent
to allow a group that is struggling to face the prospect of in-creases can be higher, if approved by the city, to reflect
losing their homes (because of rent hikes).” increased costs. Landlords and their representatives said the
freeze would drive many of them out of business or result in
The San Fernando Valley has about 200,000 rent-control higher unemployment, noting they would have to reduce the
units scattered across a wide area. With an overflow crowd number of contractors, landscapers and others who maintain
of landlords and tenants at the meeting, the committee their properties.
heard about the problems all are facing in the sluggish
economy, with un-employment hovering around 14 The California Apartment Association opposed the freeze,
percent. In a 3-1 vote, the committee rejected complaints saying the city has had a report from a special Economic
from landlords who said a freeze will do little to help Roundtable on the rent issue for several months that shows
tenants in a market that already favors them. 32 percent of the units are held by small business owners and
many would be forced into foreclosure. At the same time,
Mark Wagner, who told the committee he manages many said they have tenants who have lived in the same units
700 units, said the freeze would only hurt landlords. for several years and now are paying several hundred dollars
“Responsible landlords take care of their property,” below market rates.
Wagner said, responding to complaints from some tenants
that landlords do not make proper repairs. “None of us However, Larry Gross of the Coalition of Economic Survival,
have ever seen economic times like this. But, there are a tenants-rights group, said the economy should determine
expenses that go up. It takes real money to operate a the need for the freeze. “It’s clear
property and to fix and repair it.” Several other landlords any increase on July 1 is not justified,” Gross said.
said the market conditions now favor tenants so much “The CPI was a negative 6.5 percent last year. No
that landlords have been forced to offer free rent for up to other jurisdiction is allowing as much as Los Angeles
several months in order to fill their units. is considering. A freeze is just and is needed.”
city considers sweeping laws on smoking
Could become first in county to earn an ‘A’ from Lung can smell the smoke there’s already a significant level of
Association exposure taking place,” she said.
If history is any indication, smokers in Solana Beach could
soon be facing another pack of extinguishing restrictions. The city council could consider a resolution requiring a
certain percentage of apartments in each building to be
In 1993, the city became the first to outlaw smoking non-smoking, or even one defining secondhand smoke as
in restaurants. In 2001, Solana Beach was the first to a “public nuisance,” enabling someone to sue if an issue
ban lighting-up on beaches. Later this month, it will becomes irresolvable. “Basically it’s just another tool for
consider how much staff time to invest in researching the private citizens to protect their health if they so choose
possibilities of a variety of tools that could make it the to do that,” Councilman Dave Roberts said. While no
first in the county to limit smoking in apartments or other city in the county currently has a public nuisance
multiunit housing. law, Kelley said task forces in the City of San Diego and
National City are currently looking into them. Also, San
Currently El Cajon is the only city in San Diego County Diego County ranked top 25 in several categories of most
that extends its public smoking ban to common areas polluted metropolitan areas in the ALA’s State of the Air
of apartment buildings. It does not, however, limit use Report released last week.
in apartments themselves. Thought of by many as a
champion of anti-smoking legislation, Solana Beach was Mayor Tom Campbell said the issues around smoking
one of only 15 cities in California last year to receive an should be discussed and prioritized when the council goes
overall “B” grade in the American Lung Association’s over next year’s budget at a meeting later this month.
anti-smoking annual report card. Just four out of the more Some ideas were referred to as “low-hanging fruit” that
than 400 jurisdictions assessed in the state received “A’s”. would require less staff time to enact. Deputy Mayor
The reason the top grade is so rare is that cities must take Lesa Heebner said she liked the idea of a disclosure
steps to limit smoking in apartment buildings, which is requirement, where landlords would have to provide
controversial and can be hard to enforce. prospective tenants details about smoking in the building.
“I don’t take issue with their efforts to ban smoking in Since Solana Beach got “A’s” in two of the three categories
public places, but when you’re talking about people’s of the Lung Association’s grading system, Kelley said the
homes you need to be very cautious about how you pro− city could become the first in the county to earn an overall
ceed,” said Michelle Slingerland, public affairs manager for “A” if it banned smoking in common areas of apartment
the San Diego County Apartment Association, adding that buildings and enacted disclosure to prospective tenants.
landlords are free to impose their own smoking limitations It would not need to limit smoking in actual apartments
if they so wish. to earn this grade since the averages from the other two
categories, which are outdoor smoke-free policies and
Nearly 14 percent of Californians smoke, as compared to limiting tobacco access, would boost its overall score. “The
roughly 20 percent for the rest of the country, according to purpose of this is not to get to an ‘A,’” Roberts said. “The
the Lung Association’s most recent figures. Debra Kelley, purpose of this is to protect our citizens from second-hand
senior director of advocacy for the group’s San Diego office, smoke.”
said second-hand smoke poses a major health risk when
drifting from unit to unit in apartment buildings. “If you
More U.S. Commercial Property Vacancies Ahead
Vacancy rates will rise at most U.S. commercial properties into 2011 due to the delayed effects of
the recession, the National Association of Realtors (NAR) forecast on Wednesday.
Apartment buildings will probably be the only type of commercial property to see a drop in vacancies, the
NAR said in an outlook. Vacancies are a key measure of the income needed to pay debts and help dictate
the value of properties. “The multifamily sector can expect increased demand as the economy creates jobs
and new households are formed, likely in the second half of this year,” Lawrence Yun, the NAR’s chief
economist, said in a statement.
The impact from the economic rebound for office, industrial and retail buildings will be delayed until
next year, he said. Office vacancies will likely climb to 17.6 percent in the first quarter of 2011 from 16.9
percent in the same period of this year, the NAR said. In warehouses and other industrial properties,
vacancies are seen rising to 14.8 percent from 14.3 percent. Retail store vacancies are seen edging up to
12.8 percent from 12.6 percent.
But multifamily vacancy rates are expected to fall to 6.3 percent in the first quarter of 2011 from 7.3
percent. Rents for all property types are seen falling through 2010, the NAR said. The group forecasts
a mixed picture in 2011, with rents in office and
industrial buildings falling more but rising in retail
and apartment properties.
A separate survey by the Society of Industrial and
Office Realtors measuring attitudes of 700 market
experts showed significant fallout from the recession
remains. Nine of 10 polled said development activity
was virtually nonexistent in their markets.
Luxury Rentals Help National Park Pay Its Own Way
SAN FRANCISCO — Renters here will soon have an be financially self-sustaining, relying on income from the
unusual housing option: a 154-unit luxury apartment commercial and residential tenants that have gradually
building inside a national park. For the last 30 years, the occupied the Presidio’s renovated office buildings and homes.
property was an abandoned hospital covered in graffiti, “We’re headed toward self-sufficiency in a couple years —
where trespassers caroused in operating rooms and shot and we’ll make it,” said Craig Middleton, executive director
photos of empty drawers in the morgue. The rehabilitation of the Presidio Trust. “In fiscal year ’09, we made $70 million
of the 78-year-old building, once the Public Health Service in revenue, and 95 percent of that was rental income.” The
Hospital, is the biggest renovation project undertaken so far Presidio’s annual operating budget is about $56 million,
by the Presidio Trust, the government agency established in which is used for maintaining the buildings and grounds and
1996 to oversee the Presidio, the former military base in San other administrative costs.
Francisco that is now a 1,500-acre national park.
That rental income ranges from the $9 million a year paid by
But unlike most parks, the Presidio has about 800 build− Lucasfilm for the Letterman Digital Arts Center, a 23-acre
ings, more than half of them listed on the National Register campus on the site of the Letterman Hospital, to the $1,700
of Historic Places. Preserving and maintaining those old a month renters pay for modest apartments on the base.
military barracks, officers’ quarters, stables and other In early April, a six-bedroom former officer’s home with San
structures has been an expensive challenge. Even more Francisco Bay views was available to rent for $9,580 a month.
daunting is that the Presidio’s Congressional financing While the trust has handled many renovation projects on
runs out at the end of 2012, when the trust is expected to its own, it joined with Forest City Enterprises on the Public
“Luxury Apartments help Parks” continued
Health Service Hospital redevelopment, which will open bring to the area. The smaller scale of the project may turn
this summer as the Presidio Landmark apartments. The out to be an advantage as the economy struggles to recover.
six-story apartment complex, on the southern edge of the Although rental prices have not yet been announced, Kevin
park, will offer one- and two-bedroom apartments and all the Ratner, president of Forest City Residential West, said
amenities of modern living, including a doorman, stainless he did not think it would be a problem to find tenants
steel appliances, granite countertops, a fitness center, a wine because of the building’s setting. Mr. Middleton said the
storage room and a communal lounge. Renters will have easy overall occupancy rate in the Presidio was 97 percent for the
access to the park’s miles of hiking and biking trails, bucolic park’s residential units, which are mostly larger apartments
views — some looking out to the Pacific Ocean — and a originally built for military families. About 3,000 people
green buffer from city noise. They will also have one of the currently live in the Presidio, with preference given to
most coveted perks of any urban setting: a parking spot. employees of organizations that have offices in the park.
Between 12 and 19 percent of the apartments are priced
But the level of detail involved in designing that parking based on the tenants’ income level, Mr. Middleton said,
lot illustrates the challenges faced by developers working on although the Presidio Landmark units will be market-rate
a project inside a national park. “You have to think about rentals. According to RealFacts, a research firm that surveys
how the parking lot is designed so there’s minimal headlight buildings with 50 or more apartments, the average asking
spillover,” Alexa Arena, a vice president of Forest City, said rent in San Francisco was $2,219 in the first quarter of
as she gave a tour of the site last month. Saucer-shaped hoods 2010, down 4.5 percent from the same quarter last year. The
above the lampposts minimize the light shed on the park at occupancy rate was 92.4 percent, down 3.5 percent compared
night, while berms around the terraced lot keep headlight with the first quarter of 2009.
glare from spreading far and wide. Other rules restricted
demolition projects during raptor nesting season and Still, compared with other parts of the country, San
mandated that native plants be used for landscaping. Francisco’s rental rates have held up well. “Because it’s a
blue-chip market, it hasn’t depreciated as much as many
The former hospital’s historical designation presented other markets,” said Sarah Bridge, the owner of RealFacts.
additional renovation hurdles. The original width of the The soft economy has had more of an effect on the Presidio’s
hallways had to be maintained, Ms. Arena said, and painted continued
indentations appear along halls to show the places where
doors were removed. In some cases, exposed brick had to
be covered with drywall, since the modern appeal of brick
interiors was not in keeping with 1930s standards — though
remnants of the graffiti still visible on some walls represented
another bit of history that would becovered up.
Forest City removed two wings added to the hospital in
the 1950s, which was partly a concession to community
concerns about the developer’s original proposal to create 350
apartments. The hospital building, in an area of the Presidio
that had mostly been abandoned for decades, was widely
considered an eyesore, but some neighbors were worried
about the additional traffic a large apartment complex would
“Luxury Apartments help Parks” continued
commercial space, according to the trust’s latest annual
report, with newly renovated offices taking longer to fill. Yet
the roster of tenants that have moved to the Presidio includes
a mix of nonprofit groups, arts organizations, athletic
facilities, schools and commercial enterprises, creating a
diverse and growing community within the park. The Walt
Disney Family Museum opened alongside the Main Post
parade ground last October, occupying barracks originally
built in the 1890s. Near Crissy Field, a former airfield that
has become a recreational area along San Francisco Bay, a
hangar has been converted to a swimming school for children.
A rock climbing center is nearby (Planet Granite), and an Do We Have Your Email?
indoor trampoline facility is due to open this summer.
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Mr. Middleton said all of these tenants not only helped to
restore the historical buildings, but also brought visitors right in your inbox.
to the park; meanwhile, their rent supports initiatives like
Please email email@example.com
hiking trails and camping programs for children. “The best
way to preserve a building is to reuse it,” he said, adding that
the trust’s mission encompassed a larger goal, “To take the
real estate of the Presidio and use it not only to preserve the
place, but also create programs for the public.”
NAA Conference 2010
Support Your Associate Members
Claims Consulting - 504-779-3470 Madderra & Cazalot – 504-835-6900 Office Products & Furniture
Advertising – Newspaper Lake Insurance Ensemble – 504-908-0243
and Financial, Inc – 504-831-1778 Office Depot Business Solutions –
Times Picayune – 504-826-3509
Advertising – Online Barry’s Flooring – 504-457-6344
Apartments.com – (888) 658-RENT Payroll Processing
Floor de lis – 507-650-6577 Paychex – 504-235-1212
ForRent.com – 888-539-1150 Flooring Depot/Commercial Floors
MOVE the new RENTNET – 504-733-8188 Painting Companies & Painters
– 757-351-7354 Sherwin Williams Flooring BLP Mobile Paint – 504-834-5455
Real Page Inc – 972-820-3015 – 504-734-0070 Helm Paint & Supply - 504-419-4029
Rent.com – 310-828-8866 Integrity Carpet Sales – 504-712-5485 Sherwin Williams Paint – 504-461-0728
Advertising – Rental Guide Furniture Rental Pest Control
New Orleans Renters Guide Weiner Cort Furniture Rental Colonial Exterminating – 504-443-1016
– 504-754-4600 – 504-733-8381 DA Exterminating – 504-888-4941
Apartment Finder – 225-273-5907 Orkin – 504-464-0073
Apartment Guide 225-803-7714 Garbage Waste Service
Allied Waste – 504-235-5231 Plumbing
Air Conditioning Schubert Waste Service – 985-327-8909 Dr. Pipe Plumbing – 504-833-7072
A&R Air Conditioning & Appliance Pool Furniture
– 504-887-1416 Housing
Lifetopia - 646-264-0723 Leisure Creations – 866-765-6726
Appliance & Parts Promotional Items
Ideal Appliance & Parts – 504-888-4232 Insurance
Allstate Insurance Company Proforma – 504-305-6404
Pierce Commercial Maytag
– 985-626-7852 – Kenny Taylor – 504-283-9310 Resident Deposit Service
Carbo Insurance – 504-488-0070 Sure Deposit – 973-992-8440
Broker Fontenelle & Goodreau – 504-454-8939
Larry Schedler & Associates Lake Insurance and Financial, Inc
– 504-836-5222 First Advantage SafeRent – 615-481-9143
Trak 1 Technology – 866-998-7251
Cabinets USI Insurance Service - 504-355-5037
Alliant Cabinets Direct – 504-736-0406 Investors Resurfacing
Surface Restoration – 504-231-1871
Carpet Cleaning New Orleans Real Estate Investors
Complete Carpet Care – 504-734-0135 – 504-455-4500 Roofing
SJS Carpet Cleaning – 504-451-4304 Janitorial Supply Independent Roofing Systems
Contractors Guillot Sanitary Supply – 504-835-1687
Camp Roofing – 225-356-5001 Landscaping Security Alarms
Firetrol Protection Service – 504-826-
Construction Dan’s Landscaping – 504-398-0928
ACS Partners – 1-877-ACS-LLC Lifestyle Landscape – 985-643-4008
Laundry Service Signage/Signs
Corporate Housing Gold Rush Signs – 504-467-7750
Beyond Home Properties Coinmach – 800-535-7327
– 337-232-1664 Pierce Commercial Maytag – 985-626- Solar Energy
Southern Comfort Corporate Suites 7852 South Coast Solar –504-529-7869
– 877-862-9777 Legal Stationery/Forms
Southern Living Corporate Housing New Orleans Legal Assistance Corp Business Forms – 504-467-3620
– 504-463-5581 –504-529-1000 Storage
Credit Card Service Lighting Elmwood Self Storage – 504-737-7676
First Data – 504-701-0068 NOTOCO – 504-469-2801 Telecommunications &
Electric Repairs Marketing Cable Service
Metzler Electric – 504-525-4803 Lifetopia – 646-264-0723. AT&T – 504-528-7980
Faucets/Plumbing Marketing Apartments- Cox Communications – 504-304-1870
Moen - 904-797-7622 Tulane.ApartmentSource.com Direcpath – 404-961-7004
Fencing Maintenance Product & Service Utility Management – Submetering
Nu Arrow Industries – 504-467-6467 HD Supply – 504-884-2460 Submeter One, LLC – 225-706-5696
Johnstone Supply – 504-733-1495 Vertex 813-985-6666
Wilmar – 225-767-2891 Utility Outsourcing Specialist
The Apartment Association
of Greater New Orleans, Inc.
3017 Harvard Avenue
Metairie, LA 70006
APARTMENT NEWS is the Official publication of the
Apartment Association of Greater New Orleans.
The articles herein do not necessarily represent the
views of the majority of its numbers, but is published in
the interest of managers, owners, and suppliers of the
multifamily housing industry. We thank our members
who advertise in this publication; they make it possible
for you to receive this at no cost.
President . . . . . . . . . . . . . . Marilyn Trosclair
President Elect . . . . . . . . . . . Mark Madderra
Secretary/Treasurer . . . . . . . . . . . Katie Rigsby
Immediate Past President . . . . . . . . David Abbenante
Associate Director . . . . . . . . . . . Carolyn Couto
Asst. Associate Director . . . . . . . . Steve Catalano
Education . . . . . . . . . . . . . Katie Rigsby
Directors . Michele Shane L’Hoste, Charlie Fontenelle,
Sandy Feraci, Jacob Kansas, Larry Schedler,
Tina Kennedy, Stacey Shane-Schott, Michael Kraft,
Jose Lago, Donna Wallace, Mary Persky,
Connie Bowers, Joe LeBlanc
MDU Team Editor . . . . . . .
Photographer . . . .
. . . .
. . . . .
. . . Tammy Esponge
. . . . . Joe LeBlanc
Design & Layout . . . . . . . . . . . Design the Planet
Judy Anderson Cosetta Bradford Printer . . . . . . . . . . . . . . . . . . . Print All
MDU Account Manager MDU Analyst ADVERTISING RATES (per year [4 issues])
(504) 304-8096 (504) 304-1870 Business Card (2” x 3.5”) . . . . . . . . . . . $155.00
1/4 Page (3-5/8” x 5”) . . . . . . . . . . . $235.00
firstname.lastname@example.org email@example.com 1/2 Page (7-1/2” x 5”) . . . . . . . . . . . . $375.00
Full Page (7-1/2” x 10”) . . . . . . . . . . . $635.00
Please submit artwork as pdf, eps, or tiff with fonts converted
to paths and images embedded to firstname.lastname@example.org.
2121 Airline Dr., 4 West • Metairie, LA 70001
3017 Harvard Avenue • Suite 201 • Metairie, LA
Fax: (504) 304-1819 (504) 888-2492 • fax (504) 888-2601