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					EMPLOYMENT AND HUMAN SERVICES DEPARTMENT


   Contra Costa County
Low-Income Transportation
       Action Plan




  Nelson\Nygaard Consulting Associates
      785 Market Street, Suite 1300
        San Francisco, CA 94103

            February 2006
Contra Costa County Low Income Transportation Action Plan
EMPLOYMENT AND HUMAN SERVICES DEPARTMENT




Table of Contents
                                                                                                                             PAGE
Executive Summary ..........................................................................................................1
Introduction .....................................................................................................................9
Chapter 1. Background and Outreach .........................................................................1-1
  Progress Since the 1999 Transportation Action Plan...................................................1-1
  CalWORKs Recipient Profile ......................................................................................1-2
  Countywide Demographics ........................................................................................1-7
  Countywide Demographics ........................................................................................1-7
  Existing Services and Programs .................................................................................1-16
Chapter 2. Data Collection and Methodology .............................................................2-1
  Focus Groups.............................................................................................................2-2
  CalWORKs Clients Outreach......................................................................................2-3
Chapter 3. Recommended Mobility Support System ....................................................3-1
  Needs Assessment......................................................................................................3-1
  Program Development ...............................................................................................3-1
Chapter 4. Recommended Mobility Support System Strategy ......................................4-1
  Tier 1 .........................................................................................................................4-1
  Tier 2 .........................................................................................................................4-5
Chapter 5. Policy, Oversight, and Implementation Responsibilities for the Plan..........5-1
  Background................................................................................................................5-1
  Workforce Transportation Advisory Council ...............................................................5-2
  Workforce Transportation Coordinator .......................................................................5-5
Chapter 6. Funding......................................................................................................6-1
  Local, State and Federal Funding Possibilities .............................................................6-1
  Private Funding and Community Partnerships.............................................................6-5

Appendix A 2003 Progress Report on Achieving the 1999 Plan Goals
Appendix B Organizations Invited to Participate in Public Process
Appendix C Interview Guide for Contra Costa County CalWORKs Participants
Appendix D Transportation Alliance Mailing List
Appendix E          Proposed By-Laws of the Workforce Transportation Advisory Council (WTAC)




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Contra Costa County Low Income Transportation Action Plan
EMPLOYMENT AND HUMAN SERVICES DEPARTMENT




Table of Figures
                                                                                                             PAGE
Figure 1    Mobility Support Recommendations ..............................................................4
Figure 2    Households with Open CalWORKs Cases ..................................................1-2
Figure 3    CalWORKs Clients by Age Group...............................................................1-3
Figure 4    Contra Costa County Households on Assistance .........................................1-5
Figure 5    Racial Distribution of Contra Costa County .................................................1-7
Figure 6    Age Distribution of Contra Costa County ....................................................1-8
Figure 7    Percentage of Zero Vehicle Households by Region .....................................1-8
Figure 8    Contra Costa County Carless Households ...................................................1-9
Figure 9    Income Distribution by Region .................................................................1-11
Figure 10   Contra Costa County Median Household Income in 1999.........................1-13
Figure 11   Mode of Transportation to Work by Region ..............................................1-15
Figure 12   Mode of Transportation to Work...............................................................1-16
Figure 13   AC Transit Fare Structure ..........................................................................1-17
Figure 14   Tri-Delta Transit Fare Structure .................................................................1-17
Figure 15   WestCat Fare Structure .............................................................................1-17
Figure 16   County Connection Fare Structure ............................................................1-18
Figure 17   Mobility Support Recommendations ...........................................................3-3
Figure 18   Recommended Mobility Support System.................................................... A-7




                                                              Page ii • Nelson\Nygaard Consulting Associates
Contra Costa County Low Income Transportation Action Plan
EMPLOYMENT AND HUMAN SERVICES DEPARTMENT




Executive Summary
Following the passage of federal welfare reform legislation in the mid-1990’s, greater
attention has been focused on the transportation needs of the low-income population,
particularly those who are transitioning from welfare to work. In Contra Costa County, this
effort has been spearheaded by a collaborative of various transportation and social service
agencies, known as the Transportation Alliance, under the leadership of the County’s
Employment and Human Services Department (EHSD). The Transportation Alliance
prepared a Welfare to Work Transportation Action Plan in 1999, which included
recommendations for addressing the transportation barriers faced by county residents who
are transitioning from welfare to work. For the present study, EHSD hired Nelson/Nygaard
Consulting Associates to update the 1999 report, and facilitate the development of the
Low-Income Transportation Action Plan, which takes a broader look at the transportation
needs of all low-income residents, including the working poor. This document is a result of
a nine month process involving demographic research, community outreach, and
coordination with agencies serving the low-income population in Contra Costa County.

The 2005 Low-Income Transportation Action Plan addresses gaps in existing transportation
services, strategies to improve transportation options, identifies funding options, and
provides an implementation plan. Since Contra Costa County is geographically diverse,
extending from the San Francisco Bay to Discovery Bay, an analysis of each geographic
area was conducted in addition to a countywide analysis.

The recommendations developed for this report are an outcome of meetings, focus groups,
community outreach, stakeholder interviews and geographical analysis. In addition, the
recommendations were informed by a number of related reports, such as the Community-
Based Transportation Plan for North Richmond and MTC’s Lifeline report.

Progress since the previous plan – Four new programs were implemented as a direct result
of the previous plan, including a children’s shuttle, auto loan program, auto maintenance
class, and door-to-door van service for job related trips. In the past two years, spurred on
by new funding earmarked by the Metropolitan Transportation Commission (MTC) for low-
income transportation, a significant number of additional service improvements have been
implemented, including:

   •   County Connection has implemented a new neighborhood route shuttle in the
       Monument Corridor (Route 115B), in addition to Routes 114 and 314 (Sunday
       service).

   •   At least 25 new bus benches/shelters will be installed in the Monument Corridor, in
       addition to new benches/shelters in Richmond.

   •   Transit service has been significantly improved by Golden Gate Transit between
       San Rafael and Richmond.



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Contra Costa County Low Income Transportation Action Plan
EMPLOYMENT AND HUMAN SERVICES DEPARTMENT



   •   Tri-Delta has installed a new shelter and has plans to install two more in locations
       recommended through a community forum.

   •   County Connection expanded Bishop Ranch service (Route 121) from Walnut
       Creek BART to the Tri-Valley area. The purpose of this expansion was to make this
       route available in the late evening hours for the hotel and other service workers in
       Bishop Ranch.

   •   WestCAT established Route C3 that connects the Hercules Transit Center with
       Contra Costa College, thus facilitating access to the college from Rodeo and
       Crockett.

   •   As a result of the Richmond plan, funding was secured to establish a mobility
       coordinator position to conduct transit outreach to cultural minorities and travel
       training to encourage greater transit use.

County demographics and transportation patterns – The population of Contra Costa
County passed the one million mark in 2004, having grown by over eighteen percent
between 1990 and 2000. This rapid growth demands attention and resources to provide
vital transportation services. The County is racially diverse - though Whites represent the
majority of the population, the Hispanic, Asian and Black populations are sizeable at 18
percent, 11 percent and 9 percent respectively. The average age of the population is
slightly above the California average, although tends to be growing older at a faster rate
than statewide.

The median household income in Contra Costa County ranged from $22,650 in parts of
west county to $153,729 in Alamo Oaks and Diablo (central county). Although the
population of CalWORKS recipients declined from 11,340 in 1999 to 7,700 in 2005, a
large number (8,523) of families were considered 'at-risk, low-income families', since
many of those who left the welfare rolls were dependent on low-paying jobs. Over 6.5
percent of all households in Contra Costa County have no vehicles. While driving alone is
the dominant mode choice, this tends to be more typical in the affluent central County,
whereas a much higher percentage of the population carpool and use public transportation
in west County. Carpooling is also popular in east County, where fewer people have
access to cars than central County, and fewer public transportation options are available
compared to west County.

All these demographic indicators have been taken into account when measuring transit
dependency and developing transportation options for low-income residents in the county.

Existing transportation services and programs - Four bus transit agencies serve the
communities of Contra Costa County, in addition to BART. Each agency is responsible for
a specific area within the County, with little overlap in services. The report provides details
on the service areas and fare structures of each agency. In addition, the four EHSD
programs are described. While they are generally considered to be very successful, usage
has declined in the largest programs due to funding cuts.

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Contra Costa County Low Income Transportation Action Plan
EMPLOYMENT AND HUMAN SERVICES DEPARTMENT



Transportation gaps – Based on extensive input from focus groups of CalWORKs
participants and interviews with key stakeholders, the following transportation needs were
identified:
      Enhanced transportation services for children, transit dependent adults and overall
      improvements to the transit network.
      Increased support and programming to train drivers.
      Improved transit services to reduce travel time and circuitous routing.
      Increased transit options in the evenings and on weekends.
      Reduced transportation costs, especially for youth, families and adults making more
      than one trip each day on transit.
      More transportation options for the entire County, especially in less dense areas.
      Financial and car inspection support for car owners.
      Improved marketing of transit information and fare incentive programs.
      Improved conditions at bus stops.
      Reduced cost and better coordinated intra-system transfers.
      Transportation options for Bethel Island.

Program Development - Based on the needs identified during the public outreach and data
collection processes, a series of short- and long-term recommendations were developed.
These are presented in the matrix below, and described in more detail in the body of the
report.




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Contra Costa County Low Income Transportation Action Plan
EMPLOYMENT AND HUMAN SERVICES DEPARTMENT




Figure 1           Mobility Support Recommendations
                                                                                                                               County Area to                 Potential
  Potential                                             Lead Agency/Partner                                                          be             Cost      Funding
   Program          Program Description                    Organization                   Responds to these Needs               Implemented       Estimate     Source
TIER 1-Implementation Less than 3 Years
Driver Training   Provides low-cost or free driver   EHSD                            Removes financial barrier from being      Countywide       Low to       Foundations
                  training for CalWORKs                                              licensed drivers. Encourages all                           Medium
                  participants                                                       drivers to be licensed.
Signage           Posts route numbers, maps and      Public Transit Agencies         Responds directly to feedback from        East             Low          Measure J,
Improvement       other service information at                                       clientele. Improves access to                                           FTA
                  stops.                                                             information.                                                            Section
                                                                                                                                                             5307
Bicycle           Provide low-cost, locally          Local CBOs with support         Provide bicycles to CalWORKs           Countywide (flat    Low to       SAFETEA-
Accessibility     refurbished bicycles to            from EHSD or Transit            families to use for transportation for areas with safe     Medium       LU,
                  CalWORKs families.                 Agencies, County Office of      children or adults. Promote health and bike access)                     Measure J,
                                                     Education, Contra Costa         provide transportation alternative.                                     Lifeline
                                                     Health Services
Safe Routes to    Establishes local working group    Community; School District,     Improves school transportation and        Countywide       Low to       SAFETEA-
Schools           to assess school transportation    Public Works                    provides healthy option of walking or                      Medium       LU,
                  and identify new programs.                                         riding to school for children.                                          Measure J
Fare              Provides free or reduced cost      Public transit operators with   Eases financial constraints of using      Countywide       Medium to    Foundations
Assistance        passes to CalWORKs/low-income      support from EHSD, Contra       transit, especially families with                          High
Project           families to use transit.           Costa Health Services,          children.
                                                     community.
Fare              Provides free or reduced cost      County Office of Education,     Financial constraints, safety.            East; Central    Medium to    Lifeline
Assistance for    monthly passes to Students and     Community Colleges, with                                                                   High
Students or       Youth.                             the cooperation of public
Youth                                                transit operators.



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Contra Costa County Low Income Transportation Action Plan
EMPLOYMENT AND HUMAN SERVICES DEPARTMENT




                                                                                                                          County Area to                 Potential
   Potential                                          Lead Agency/Partner                                                       be            Cost        Funding
   Program             Program Description                Organization                 Responds to these Needs             Implemented      Estimate       Source
Automobile       Provides inspection services for   EHSD, AAA                     Increases vehicle reliability           Countywide       Medium       Lifeline
Inspection       CalWORKs clients who are
Services         purchasing a car outside of the
                 KEYS program.
Bus Shelters     Provide shelters, benches, paved   Public Transit Agencies,      Protection from weather and add         Countywide       Medium       Measure J,
                 paths and other amenities at       Cities                        comfort for those waiting. Promotes                                   5307,
                 stops.                                                           bus services.                                                         Lifeline
Operator         Creates jobs for CalWORKs          EHSD with MV or current       Creates employment opportunities        Countywide       High         Department
Shuttles         participants as drivers,           shuttle service contractor    improves transportation options.                                      of Labor,
                 maintenance, and administration                                                                                                        Workforce
                 personnel.                                                                                                                             Investment
                                                                                                                                                        grant,
                                                                                                                                                        Lifeline,
                                                                                                                                                        Measure J
Marketing and    Improve and increase marketing     EHSD and transit operators,   Connects low-income residents with      Countywide       Low to       Lifeline
Advertising      and advertising of programs and    with support from 511         transit resources.                                       Medium
                 services.                          Contra Costa, Health Access
                                                    Coalition
Guaranteed       Provides guaranteed ride home      Contra Costa 511 and EHSD     Allows users to take advantage of       Countywide       Medium       Measure J
Ride Home        for persons using alternative                                    alternate modes of transportation
                 modes of transportation.                                         without the fear of being stranded
                                                                                  away from home.
TIER 2 Implementation Three Years or More
Bethel Island  Establishes a vanpool program        Tri-Delta; 511 Contra Costa   Improves mobility for Bethel Island     East             Low to       JARC
Vanpool        for low-income residents living                                    residents without linking transit                        Medium
               on Bethel Island.                                                  directly into this area.




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Contra Costa County Low Income Transportation Action Plan
EMPLOYMENT AND HUMAN SERVICES DEPARTMENT




                                                                                                                             County Area to                 Potential
   Potential                                          Lead Agency/Partner                                                          be            Cost       Funding
   Program            Program Description                Organization                  Responds to these Needs                Implemented      Estimate      Source
Vehicle         Establishes a vehicle               EHSD                          Improves mobility for those traveling      Countywide       Medium       County
Clearinghouse   clearinghouse for the sale of                                     to destinations difficult to access by
                refurbished fleet vehicles to                                     transit.
                CalWORKs clients.
Subsidized Taxi Provides on-demand and flexible     Taxi Contractor and CCTA      Helps fill in for hours RTS is not         Central; West    Medium to    Measure J,
Program         transportation option for short     (for administration)          operating. Also allows choice to                            High         Lifeline
                distance trips.                                                   passengers to schedule trips at their
                                                                                  convenience.
Expansion of      Expand existing transportation    EHSD                          Allows programs to be used by low          Countywide       Medium to    Measure J,
Existing          programs to allow low-income                                    income populations throughout the                           High         Lifeline
Programs          County residents to use program                                 County.
                  e.g. Children’s Transportation
                  Program and Rides to Success.
                  Broaden user base beyond
                  CalWORKs. Expand capacity for
                  programs.
Increase          Increase frequency (key routes,   County Connection; WestCat; Increases likelihood of transit usage.       East; Central    High         Measure J,
Frequency of      school bell times) to reduce      Tri-Delta                                                                                              Lifeline
Transit Service   waiting times
Re-examine        Improve routing to cover key      County Connection; WestCat; Increases likelihood of transit usage.       East; Central    Low to High Federal,
Routing on Key    destinations and reduce travel    Tri-Delta, A.C. Transit                                                                               TDA
Lines             time.                                                                                                                                   (state),
                                                                                                                                                          Measure J,
                                                                                                                                                          fares




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Contra Costa County Low Income Transportation Action Plan
EMPLOYMENT AND HUMAN SERVICES DEPARTMENT




                                                                                                                           County Area to                 Potential
   Potential                                             Lead Agency/Partner                                                      be           Cost        Funding
   Program              Program Description                   Organization            Responds to these Needs               Implemented      Estimate       Source
Increased        Increases transit during school      Transit Agencies          Directly responds to need for              West; East       High         Federal,
Service During   bell times.                                                    children's transportation.                                               TDA
Bell Times                                                                                                                                               (state),
                                                                                                                                                         Measure J,
                                                                                                                                                         fares
Flex Evening     Serve late night commuters           Transit agencies, EHSD,   Serves critical need of those who          East; Central    High         Federal,
Shuttle          traveling in areas not served well   outside contractor        work non-traditional schedules and                                       TDA
                 by transit.                                                    need transportation.                                                     (state),
                                                                                                                                                         Measure J,
                                                                                                                                                         fares,
                                                                                                                                                         Lifeline
Coordinate       Identify and coordinate existing     CCTA, EHSD                Provides better coordination of            Countywide       High         County
County           transportation services being                                  service, less replicated service, and
Transportation   offered by County departments,                                 identifies critical needs.
Efforts          as well as building relationships
                 with employers and the Work
                 Force Development Board.
Land Use         Advocate for transit oriented        CCTA, Cities, Board of    Coordinates land uses and                  Countywide       n/a          Foundations
Impacts          development, especially in new       Supervisors, Transit      transportation with the overall effect
                 development.                         Agencies, TALC            of making transit available and
                                                                                accessible through out County.




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Contra Costa County Low Income Transportation Action Plan
EMPLOYMENT AND HUMAN SERVICES DEPARTMENT



Policy, Oversight, and implementation responsibilities for the Plan - The Board of
Supervisors has the ultimate responsibility for the CalWORKs program in Contra Costa
County, and plays an important role in ensuring that employment opportunities exist for all
residents of the county. To assist the Board in ensuring that the necessary transportation
support services are in place for the success of the CalWORKs program and other
employment initiatives for low-income residents, the report recommends:

      formalizing the membership and composition of the Transportation Alliance as an
      advisory board;
      renaming the Transportation Alliance as the Workforce Transportation Advisory
      Council;
      continuing the Council as a forum for discussion of transportation needs of
      CalWORKs participants and other low income people;
      continuing to utilize the Transportation Coordinator position of the Employment
      and Human Services Department to staff the Transportation Advisory Council;
      continuing to coordinate the implementation of the Low-Income Transportation
      Action Plan among the various stakeholder agencies; and
      providing oversight and monitoring of the Plan’s results, and designating the
      Workforce Transportation Advisory Council as an advisory body to the Employment
      and Human Services Department.

Funding - The most challenging aspect of implementing a mobility support system for low-
income residents in Contra Costa County is acquiring ongoing funding. The two groups
responsible for directing action on this plan—EHSD and the Transportation Alliance—are
currently facing budgetary constraints supporting the already existing successful programs.
The report presents a number of funding sources that could potentially be used for
expansion and implementation of programs. These are listed below:

      Measure J
      Transportation for a Livable Community (TLC)
      Lifeline Programs
      Environmental Justice Context Sensitive Grants
      California Office of Traffic Safety Grants (OTS)
      A range of federal funding grants through SAFETEA-LU (The Safe, Accountable,
      Flexible and Efficient Transportation Equity Act—A Legacy for Users)
      Community Based Transportation Grant (CBTG)
      Private Funding and Community Partnerships




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Contra Costa County Low Income Transportation Action Plan
EMPLOYMENT AND HUMAN SERVICES DEPARTMENT




Introduction
The Employment and Human Services Department (EHSD) of Contra Costa County hired
Nelson/Nygaard Consulting Associates to facilitate the development of the Low-Income
Transportation Action Plan. This document is a result of a nine month process involving
demographic research, community outreach, and coordination with agencies serving the
low-income population in Contra Costa County. Although the study focuses on
CalWORKs clients, the issues and strategies described in this document are of relevance to
all low-income households in Contra Costa County, including the working poor and lower
income older adults.

In 1997, the year following the passage of welfare reform legislation, California passed
Assembly Bill 1542, establishing the California Work Opportunity and Responsibility to
Kids (CalWORKs) program. The CalWORKs program requires that each county establish a
countywide program for moving people from welfare to work, in compliance with federal
legislation.

The County’s Children and Families Policy Forum guided the effort to implement this law
in Contra Costa. This forum requested interested stakeholders to develop
recommendations that would address the transportation barriers faced by households that
needed to transition from welfare to work. These stakeholders formed the Transportation
Alliance and prepared the Welfare to Work Transportation Action Plan in 1999.

The Welfare to Work Transportation Action Plan resulted in a transportation agenda for
EHSD and the Transportation Alliance. A number of the programs implemented as a result
of the 1999 Action Plan are reviewed in this document.

 As a follow-up to that study, the 2005 Low-Income Transportation Action Plan addresses
gaps in existing transportation services, strategies to improve transportation options,
funding options, and an implementation plan. Since Contra Costa County is geographically
diverse, extending from the San Francisco Bay to Discovery Bay, an analysis of each
geographic area was conducted in addition to a countywide analysis. The Action Plan
contained at the end of this report outlines an updated approach to address changes
resulting from demographic shifts, and an updated needs assessment.

This study was guided by EHSD staff, the Contra Costa County Transportation Alliance (a
County-based collaborative group dedicated to improving the quality of transportation for
CalWORKs participants and other low-income residents), and Nelson\Nygaard Consulting
Associates. Nelson\Nygaard received input and guidance from a number of groups,
agencies, and individuals, including CalWORKs clients and staff.

The recommendations developed for this report are an outcome of meetings, focus groups,
outreach, stakeholder interviews and geographical analysis.          In addition, the
recommendations were informed by a number of related reports, such as the Community-
Based Transportation Plan for Richmond and MTC’s Lifeline report. Nelson\Nygaard staff


                                                 Page 9 • Nelson\Nygaard Consulting Associates
Contra Costa County Low Income Transportation Action Plan
EMPLOYMENT AND HUMAN SERVICES DEPARTMENT



met with the Transportation Alliance three times as well as with individual staff members
to discuss existing conditions and community needs.

Chapter 1 summarizes transportation improvements since the previous Action Plan and
the findings from demographic research.

Chapter 2 summarizes the findings from the Nelson\Nygaard data collection effort.

Chapter 3 briefly outlines each of the recommendations made based on the interviews,
focus groups and community outreach.

Chapter 4 expands on each of these recommendations. Policy concerns and
implementation strategies are contained in Chapter 5.

Chapter 6 identifies funding options for the recommendations. Public funding programs as
well as private sector options are discussed.




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Contra Costa County Low Income Transportation Action Plan
EMPLOYMENT AND HUMAN SERVICES DEPARTMENT




Chapter 1. Background and Outreach
Progress Since the 1999
Transportation Action Plan
In 2003 the Transportation Alliance documented the progress that had been made on the
recommendations presented in the 1999 Transportation Action Plan. A copy of that
progress report is included as Appendix A. Subsequent to the release of that document
and a Richmond Community-Based Transportation Plan in 2004, a significant number of
additional service improvements have been implemented, primarily from LIFT funding
through the Metropolitan Transportation Commission. These include the following:

   •   County Connection has implemented a new neighborhood route shuttle in the
       Monument Corridor (Route 115B), in addition to Routes 114 and 314 (Sunday
       service).

   •   At least 25 new bus benches/shelters will be installed in the Monument Corridor, in
       addition to new benches/shelters in Richmond

   •   Transit service has been implemented by Golden Gate Transit between San Rafael
       and Richmond.

   •   Tri-Delta Transit has installed a new shelter and has plans to install two more in
       locations recommended through a community forum.

   •   County Connection expanded Bishop Ranch service (Route 121) from Walnut
       Creek BART to the Tri-Valley area. The purpose of this expansion was to make this
       route available in the late evening hours for the hotel and other service workers in
       Bishop Ranch.

   •   WestCAT established Route C3 that connects the Hercules Transit Center with
       Contra Costa College, thus facilitating access to the college from Rodeo and
       Crockett.

   •   As a result of the Richmond plan, funding was secured to establish a mobility
       coordinator position to conduct transit outreach to cultural minorities and travel
       training to encourage greater transit use.

In the discussion below, we present a profile of CalWORKS recipients, transportation
patterns of county residents, followed by a description of existing transportation options in
the County. This data will form the basis of the discussion in Chapter 2 regarding
transportation gaps.




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Contra Costa County Low Income Transportation Action Plan
EMPLOYMENT AND HUMAN SERVICES DEPARTMENT




CalWORKs Recipient Profile
As of June 1, 2005, Contra Costa County had over 7,700 open CalWORKs cases, which is
a significant reduction from the February 1999 level of 11,340. An additional 8,523
families were considered 'at-risk, low-income families'. These families submitted
applications to the CalWORKs program, but were not eligible.

Data provided by EHSD indicates 380 CalWORKs cases involved two-parent households,
as of June 1, 2005. Single parent households represent nearly ten times the number of dual
parent households, at 3,344 cases. Most two-parent households are responsible for two
children, while most single parent households are responsible for one child. Combined,
there are 13,806 children who are a part of the CalWORKs program in Contra Costa
County.

In 1999, 89.4% of cases involved a single parent household, which is almost exactly the
same as the 2005 percentage. A higher proportion of single parent households supported
two children in 1999 than in 2005, when the majority of single-parent households support
one child.

Figure 2                        Households with Open CalWORKs Cases

                         2 Parent Households with                                    One Parent Househoulds with
                          Open CalWORKs Cases                                          Open CalWORKs Cases


               200                                                            2000
               180                                                            1800
               160                                                            1600
               140                                                            1400
  Households




                                                                 Households




               120                                                            1200
               100                                                            1000
               80                                                             800
               60                                                             600
               40                                                             400
               20                                                             200
                0                                                               0
                     0      1    2    3     4    5    6      7                        0     1    2   3   4    5   6    7      8
                                Number of Children                                              Number of Children

                          Total Number of Households = 380                                Total Number of Households = 3344



Children in CalWORKs families are evenly spread in age from one to seventeen. A variety
of programming is needed to adequately serve children, pre-teens, and teenagers.




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EMPLOYMENT AND HUMAN SERVICES DEPARTMENT



The ages of adults on CalWORKs ranges from 18 to 75. The chart below clearly shows that
as age increases, the number of adults on CalWORKs decreases. Approximately 80% of
CalWORKs adult clients are under the age of 40.

Figure 3                      CalWORKs Clients by Age Group

                       3000
                              2503
                       2500
   Number of Persons




                       2000

                       1500
                                         1221

                       1000                          724

                        500
                                                                      190
                                                                                         24
                         0
                              18-29      30-39      40-49            50-59              60+
                                                  Age Group




The top three reasons families applied for CalWORKs assistance in the 2004 calendar year
were: 1) family separation, 2) relocation, and 3) job loss. However, it is clear through the
success of the EHSD’s transportation programs that transportation is an important need for
many CalWORKs clients who seek work.

Below is a map that shows concentrations of households on public assistance throughout
Contra Costa County.




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EMPLOYMENT AND HUMAN SERVICES DEPARTMENT



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                                   Page 1-4 • Nelson\Nygaard Consulting Associates
     Figure 4 Contra Costa County Households on Assistance



                                                                                                                                                                                                                                                                           !




                                                                                 780
                                                             Selby               §
                                                                                 ¦
                                                                                 ¨
                                                               !
                                                                        !
                                                                     Crockett    ! Port Costa
                                              Rodeo                                                                                                          Shore Acres
                                                         !                                                                                                     ! Bay Point                                                           Bethel Island
                                                                                                                                   Clyde                                                   Pittsburg
                                   Hercules                                                                                              !                           !                     !                                                  !
                                                !                                             !                           Maltby                                                       4
                                                                                   4 Martinez                          !                                                              U
                                                                                                                                                                                      V
                                             ! Pinole                                           Vine Hill !                                                                                            Antioch   160
                                                                                                                                                                                                                 U
                                                                                                                                                                                                                 V
                                                                                                                                                                                                 !
                                                                                                                                                                                                       !
                                   !                                                                                                                                                   Los Medanos
                           Tara Hills
                                                                                                                    !              242
                                                                                                                                   V                                                                                        !
                                                                                                          Pacheco                  U!Concord
                       San Pablo                                                                                                                                                                                          Oakley
                      !    !                                         West County
          North Richmond                              El Sobrante                                                                                       Cowell
                                                     !                                                    Pleasant Hill
                                                                                                                                                        !
                   Richmond                                                                                                !                                               Clayton
                          !                                                                                                                                           !                                                                East County
                                        El Cerrito                                                                                                                                                                     Brentwood !
                                    !                Kensington
                                                 !                                                                                  Central County                                                                                                   Discovery Bay
                                                                                                                          !                                                                                                                                !
                                                                                                                              Walnut Creek
                                                                                       24
                                                                                       U
                                                                                       V
                                        80                                                                  Saranap
                                   §
                                   ¦
                                   ¨                                                                  !            !
!!                                                                               ! Orinda       Lafayette                           Walnut Heights
                                                                                                                               !
                                                                                                   Rheem Valley
                                                                                                  !
                                                                                                                                     !
                                                                                                  Moraga                       Alamo            Alamo Oaks
                                                                                             !
                                                                                             !                                                      !
                                                                                 Moraga Town                                                                    !
                                                                                                                                     Danville               Diablo                   Blackhawk
                                                                            13                                                                  !                               !
                                                    980                  U
                                                                         V
                                                 §
                                                 ¦
                                                 ¨                                                                                              §
                                                                                                                                                ¦
                                                                                                                                                ¨   680

               U
               V280
       U
       V  80                                                                                                                                                ! San Ramon

          Legend
           280
               §
               ¦
               ¨
          Number of households                                          §
                                                                        ¦
                                                                        ¨880

          on assistance by zip code                                                                                                                                                                                                                                  205
                                                                                                                                                                                                                                                                     §
                                                                                                                                                                                                                                                                     ¦
                                                                                                                                                                                                                                                                     ¨
                      1 - 20
!
                      21 - 100                                                                                                                                                                                    580
          !
               ¤
               101
               £                                                                                  238
                                                                                                                                                                                                                 §
                                                                                                                                                                                                                 ¦
                                                                                                                                                                                                                 ¨
!                     101 - 250                                                                  §
                                                                                                 ¨
                                                                                                 ¦
                      251 - 609
      !

                                                                                                                                                                                                                 GIS Data Source: MTC, U.S. Census (TIGER), ESRI
      !
Contra Costa County Low Income Transportation Action Plan
EMPLOYMENT AND HUMAN SERVICES DEPARTMENT




Countywide Demographics
Density
There has been a rapid growth in Contra Costa County over the past few decades. Between
1990 and 2000, the population grew by 18.1 per cent to 936,000 (2000 Census). By 2004,
the population had grown to approximately 1,009,100, representing an increase of 6
percent from 2000. This rapid growth demands attention and resources to provide vital
transportation services. Significant growth has taken place in the east County cities of
Brentwood, Antioch, Oakley, and Bay Point. Countywide population per square mile
varies from 72 persons per square mile in Bethel Island to 27,978 persons per square mile
in South Concord. This diversity in population density presents challenges to providing
effective and efficient transit services.

Other areas that are very dense are Central Concord (19,173 persons per square mile),
Richmond (17,869 persons per square mile) and El Cerrito (17,869 persons per square
mile). Generally, East County has the lowest density per square mile, despite recent
increases in population. Areas that are particularly sparsely populated include Discovery
Bay, Clyde and the area east of El Sobrante.

Race
The County is racially diverse. Though Whites represent the majority of the population, the
Hispanic, Asian and Black populations are sizeable at 18 percent, 11 percent and 9
percent respectively. Figure 5 shows the racial breakdown of the County.

Figure 5                 Racial Distribution of Contra Costa County
                                      Native
    White             Black          American             Asian           Hispanic         Multiracial Hawaiian   Other
    65%                9%              1%                 11%               18%               5%         1%        8%
Note: Hispanic ethnicity is a separate data category from race. This number should not be added to race totals.



Age
Age is an important indicator of transit dependency. With an aging population, public
transportation and other alternatives to the auto become increasingly important to maintain
mobility. Similarly, the young, school age population may rely heavily on public
transportation.

The median age in the county is 37, which is slightly above the U.S. and California
average. The table below illustrates age distribution in the county according to the 2000
Census.




                                                                          Page 1-7 • Nelson\Nygaard Consulting Associates
Contra Costa County Low Income Transportation Action Plan
EMPLOYMENT AND HUMAN SERVICES DEPARTMENT



Figure 6        Age Distribution of Contra Costa County
                         Under 18    Between 18-64      65 and Over
                           27%           62%                12%


Zero Vehicle Households
A “zero vehicle household” is one in which no vehicle is available for private
transportation. According to the 2000 Census, 6.5 percent of all households in Contra
Costa County have no vehicles.

The map in Figure 8 shows concentrations of zero vehicle households. Areas that have
particularly high concentrations are Richmond, the communities along Highway 4
between Pittsburg and Antioch, the Walnut Heights area of Walnut Creek, and Martinez.

Regionally, Central County has the highest percentage (10 percent) of zero vehicle
households. Figure 7 displays the breakdown of zero vehicle households by region.

Figure 7        Percentage of Zero Vehicle Households by Region
                    Region                 % of Zero Vehicle Households
                    East                                6%
                    Central                            10%
                    West                                8%


The following map shows the distribution of zero vehicle households in the County.




                                                Page 1-8 • Nelson\Nygaard Consulting Associates
     Figure 8 Contra Costa County Carless Households



                                                                                                                                                                                                                                                        !




                                                                              780
                                                          Selby               §
                                                                              ¨
                                                                              ¦
                                                            !
                                                                     !
                                                                  Crockett    ! Port Costa
                                          Rodeo                                                                                                Shore Acres
                                                      !                                                                   Clyde                   !                                                               Bethel Island
                                                                                                                                                   Bay Point               Pittsburg                                       !
                               Hercules                                                                                         !                       !                  !
                                             !                                  4
                                                                                          !                      Maltby                                                4
                                                                                    Martinez                 !                                                        U
                                                                                                                                                                      V
                                      ! Pinole                                                                                                                                                    160
                                                                                                                                                                                                  V
                                                                                                                                                                                                  U
                                                                                          Vine Hill !                                                                          !
                                                                                                                                                                                       !Antioch
                                  ! 80                                                                                                                                Los Medanos
                         Tara Hills   §
                                      ¦
                                      ¨                                                                      !                  Concord                                                                    !
                     San Pablo                                                                     Pacheco            242
                                                                                                                      U!
                                                                                                                      V                                                                                  Oakley
                     !     !
                                                      El Sobrante                                                                          Cowell
          North Richmond                          !                                               Pleasant Hill                            !
                Richmond                                                                                          !                                     Clayton
                          !                                     West County                                                                               !
                                                                                                                                                                               East County
                                      El Cerrito                                                                                                                                                   Brentwood !
                                      !                                                                                     Central County
                                            ! Kensington                                                                                                                                                                          Discovery Bay
                                                                                                                 !Walnut Creek                                                                                                          !
                                                                                    24
                                                                                    U
                                                                                    V      !
                                                                                             Saranap
                                                                                                   !
!!                                                                            ! Orinda Lafayette                      !
                                                                                                                          Walnut Heights
                                                                                         Rheem Valley
                                                                                              !
                                                                                                                            !       Alamo Oaks
                                                                                              Moraga
                                                                                          !
                                                                                          !
                                                                                                                  Alamo                !
                                                                                                                                                   !
                                                                              Moraga Town                                                                         Blackhawk
                                                                                                                          Danville !           Diablo
                                                 980                  U
                                                                      V  13                                                                                       !
                                             §
                                             ¦
                                             ¨                                                                                         680

         V
         U     280
                                                                                                                                      §
                                                                                                                                      ¦
                                                                                                                                      ¨
       U
       V  80                                                                                                                                   ! San Ramon

          Legend
           280
               §
               ¦
               ¨
          Percent of households                                      §
                                                                     ¦
                                                                     ¨880

          without a vehicle                                                                                                                                                                                                                       205
                                                                                                                                                                                                                                                  §
                                                                                                                                                                                                                                                  ¦
                                                                                                                                                                                                                                                  ¨
                     10% or more
!
                     5 - 10%
                                                                                                                                                                                                   580
          !
            ¤
            101
            £        5% or less                                                               238
                                                                                                                                                                                                  §
                                                                                                                                                                                                  ¦
                                                                                                                                                                                                  ¨
!                                                                                           §
                                                                                            ¦
                                                                                            ¨
      !

                                                                                                                                                                                                  GIS Data Source: MTC, U.S. Census (TIGER), ESRI
      !
Contra Costa County Low Income Transportation Action Plan
EMPLOYMENT AND HUMAN SERVICES DEPARTMENT



Income
The median household income in Contra Costa County ranged from $22,650 in the area
east of El Sobrante (west County) to $153,729 in Alamo Oaks and Diablo (central County).

Other areas that have low median household incomes were Central Concord ($24,881),
Richmond ($26,186), and Pittsburg ($27,399). Regional income distribution is shown in
Figure 9 below.

Figure 9        Income Distribution by Region
 Region    Median HH Income
 East          $58,712
 Central       $81,614
 West          $55,933


The following map shows distributions of median household income.




                                              Page 1-11 • Nelson\Nygaard Consulting Associates
Contra Costa County Low Income Transportation Action Plan
EMPLOYMENT AND HUMAN SERVICES DEPARTMENT



Page intentionally left blank




                                  Page 1-12 • Nelson\Nygaard Consulting Associates
     Figure 10 Contra Costa County Median Household Income in 1999



                                                                                                                                                                                                                                                                                     !




                                                           Selby                780
                                                               !
                                                                       !
                                                                                §
                                                                                ¦
                                                                                ¨   Port Costa
                                                                    Crockett    !
                                              Rodeo                                                                                                                    Shore Acres
                                                         !                                                                                                              ! Bay Point                                                            Bethel Island
                                                                                                                                                                                                Pittsburg
                                  Hercules                                                                                                     Clyde
                                                                                                                                               !                              !                 !                                                        !
                                                 !                                               !                                       Maltby                                             4
                                                                                4                                            !                                                             U
                                                                                                                                                                                           V
                                                Pinole                                       Martinez
                                            !                                                                   !                                                                                     !
                                                                                                                                                                                                                         160
                                                                                                                                                                                                                         V
                                                                                                                                                                                                                         U
                                                                                                             Vine Hill                                                                                       ! Antioch
                                      !     80                                                                                                                                            Los Medanos
                         Tara Hills       §
                                          ¦
                                          ¨                                                                              !               242
                                                                                                                                         V
                                                                                                                                         U! Concord                                                                                 !
                      San Pablo                                                                              Pacheco                                                                                                              Oakley

                     !    !
               North Richmond                         El Sobrante
                                                     !                                                       Pleasant Hill                                     !        Cowell
                     Richmond                                      West County                                                   !
                         !                                                                                                                                                       !    Clayton

                                          El Cerrito                                                                                                                                                  East County                          !
                                                                                                                                                                                                                               Brentwood
                                      !
                                                  ! Kensington                                                                             Central County                                                                                                      Discovery Bay
                                                                                                                             ! Walnut Creek                                                                                                                          !
                                                                                      U
                                                                                      V24
                                                                                                              Saranap
                                                                                                         !               !
!!                                                                              !              Lafayette                             !    Walnut Heights
                                                                                    Orinda
                                                                                                         Rheem Valley
                                                                                                     !
                                                                                                                                          !            Alamo Oaks
                                                                                                                                     Alamo
                                                                                                 !
                                                                                                 ! Moraga                                                  !
                                                                                Moraga Town
                                                                                                                                                                         !
                                                                                                                                          Danville                 Diablo
                                                                           13                                                                          !                              !
                                                     980                U
                                                                        V                                                                                                                 Blackhawk
                                                  §
                                                  ¦
                                                  ¨                                                                                                    §
                                                                                                                                                       ¦
                                                                                                                                                       ¨   680

               280
               V
               U
          80                                                                                                                                                           San Ramon
       U
       V                                                                                                                                                           !

          Legend
           280
               §
               ¦
               ¨
          Median household income                                      §
                                                                       ¦
                                                                       ¨880

          in 1999 by census tract                                                                                                                                                                                                                                              205
                                                                                                                                                                                                                                                                               §
                                                                                                                                                                                                                                                                               ¦
                                                                                                                                                                                                                                                                               ¨
                     22,650 - 50,000
!
                     50,001 - 75,000
                                                                                                                                                                                                                          580
          !
            ¤
            101
            £        75,001 - 100,000                                                                238
                                                                                                                                                                                                                         §
                                                                                                                                                                                                                         ¦
                                                                                                                                                                                                                         ¨
!                                                                                                 §
                                                                                                  ¦
                                                                                                  ¨
                     100,001 and over
      !

                                                                                                                                                                                                                         GIS Data Source: MTC, U.S. Census (TIGER), ESRI
      !
Contra Costa County Low Income Transportation Action Plan
EMPLOYMENT AND HUMAN SERVICES DEPARTMENT



Mode of Transportation to Work by Region
The chart below illustrates the mode of transportation to work by commuters in each
region. While driving alone is the dominant mode choice, this tends to be more typical in
the affluent central County, whereas a much higher percentage of the population carpool
and use public transportation in west County. Carpooling is also popular in east County,
where fewer people have access to cars than central County, and fewer public
transportation options are available compared to west County. About the same percentage
of people walk, bike or take another mode of transportation in each region of the County.
Data from the U.S. Census shows that commute times using public transit are longer in
central County (57 minutes) than the state or national average (48 minutes).

East County has the greatest proportion of rural-designated land, resulting in more people
traveling outside of the immediate area for jobs.

Figure 11       Mode of Transportation to Work by Region
     Percent

      100

       90

       80

       70

       60
                                                                                     Walk/Bike/Other
                                                                                     Public Transit
       50                                                                            Carpooled
                                                                                     Drove Alone
       40

       30

       20

       10

         0%
                    East                Central                    West
                                      Geographic Region




                                                  Page 1-15 • Nelson\Nygaard Consulting Associates
Contra Costa County Low Income Transportation Action Plan
EMPLOYMENT AND HUMAN SERVICES DEPARTMENT



The mode split for the entire county is shown below.

Figure 12       Mode of Transportation to Work

                             Walk / Bike /
                               Other
                                 3%
                    Public
                     9%




              Carpool
               14%


                                                               Drove Alone
                                                                  74%




Existing Services and Programs
Transit Services
Four bus transit agencies serve the communities of Contra Costa County. Each agency is
responsible for a specific area within the County, with little overlap in services.

General service areas and fare structures are detailed in the following sections. There may
be separate fares for regional, express or other services, including transfer fees.

BART also serves Contra Costa County with two routes terminating in Richmond and Bay
Point respectively. Fares are distance based, and stations are located in El Cerrito,
Richmond, Orinda, Lafayette, Pleasant Hill, Walnut Creek, Concord, North Concord & Bay
Point.

AC Transit
AC Transit serves West County, primarily the communities of Richmond, El Cerrito and
San Pablo.



                                               Page 1-16 • Nelson\Nygaard Consulting Associates
Contra Costa County Low Income Transportation Action Plan
EMPLOYMENT AND HUMAN SERVICES DEPARTMENT



AC Transit operates over 70 local lines between Richmond and Hayward for an adult cash
fare of $1.75. AC Transit offers a monthly pass to its riders. The complete fare table is
provided in Figure 13.

Figure 13            AC Transit Fare Structure
                         Cash         10-Ride Ticket       Monthly
                                                            Ticket
 Adult (18-64)            $1.75            $17.50            $70.00
 Youth (5-17)              $.85             $8.50            $15.00
 Senior & Disabled         $.85             $8.50                n/a


Tri-Delta Transit
Tri-Delta Transit serves the communities between Bay Point and Brentwood, operating 12
local routes and two downtown shuttle routes. No monthly discounts or passes are offered.
Seniors and disabled riders are offered discounts, but students or youth are not (detailed in
Figure 14).

Figure 14            Tri-Delta Transit Fare Structure
                         Cash         20-Ride Pass
 Adult (6-64)            $1.00           $18.00
 Senior & Disabled        $.50           $10.00


WestCAT
WestCAT serves central County between North Richmond and Port Costa, including El
Sobrante, Pinole, Hercules, Rodeo, and Crockett. Parts of Martinez are also served, as well
as the El Cerrito BART station. WestCAT operates 10 local routes, and 5 regional or
express routes.

Figure 15 lists the fares associated with the service.

Figure 15            WestCat Fare Structure
               Cash         10-Ride        Day Pass
 Adult          $1.50        $10.00           $3.00
 Senior          $.75         $5.00           $1.50


County Connection
County Connection serves the communities between Martinez and Dublin, including
Alamo, Walnut Creek, San Ramon, Clayton, Concord, Danville, Lafayette, Pacheco,


                                                       Page 1-17 • Nelson\Nygaard Consulting Associates
Contra Costa County Low Income Transportation Action Plan
EMPLOYMENT AND HUMAN SERVICES DEPARTMENT



Moraga, San Ramon and Pleasant Hill. County Connection operates 20 local routes along
with several commuter routes and express routes.

County Connection fare structure is provided in Figure 16. Seniors ride free from 10:00 am
– 2:00pm. Several pass options are provided, including an express service pass.

Figure 16        County Connection Fare Structure
             Cash       10-Ride     20-Ride      40-Ride
 Adult        $1.50      $12.50      $25.00       $45.00
 Senior        $.75         N/A      $10.00          N/A


Existing EHSD Transportation Programs
The Mobility Support System that was recommended in the 1999 Plan resulted in a
number of programs that were intended to address service gaps for low-income residents.
As a direct result of those recommendations, the Employment and Human Services
Department (EHSD) developed and currently coordinates four transportation programs
that serve a critical need for CalWORKs families. However, most are at capacity levels
with no potential for growth due to budgetary constraints – in fact, as indicated below,
usage rates declined in a couple of programs due to budget reductions. Short descriptions
of the programs follow. Usage rates and comments about each program are also included.

KEYS Auto Loan
The KEYS Auto Loan Program is one of EHSD’s most successful programs, although it has
only benefited a very small percentage of individuals who potentially need this benefit.
The Auto Loan program offers assistance in identifying a reliable car, providing a low-
interest auto loan, and training participants on automobile maintenance.
The program is available for CalWORKs clients who meet a number of qualifying factors,
including having the means to return payment on the loan, a clean DMV record, and
purchase of a vehicle with 6 cylinders or less. CalWORKs clients agree to make loan
repayments on a monthly basis, over a 24-month period.
In addition to the loan, the KEYS Program also pays for a technician to complete an auto
diagnosis and for a complete history of the vehicle. If the vehicle is in good condition, the
loan is processed. In addition, all KEYS Program participants are required to take an
automobile maintenance course which teaches new car owners how to care for their car.
The KEYS Auto Loan program is funded 50 percent by EHSD and 50 percent by the
Metropolitan Transportation Commission Low-Income Flexible Transportation Program
(LIFT) grant. The average loan amount is $2,920, with a maximum loan amount of $4,000.
Between July 2004 and May 2005, 35 KEYS Auto Loans were granted to CalWORKs
recipients. Of these, six loans have been completely repaid, and the remaining loans are


                                                 Page 1-18 • Nelson\Nygaard Consulting Associates
Contra Costa County Low Income Transportation Action Plan
EMPLOYMENT AND HUMAN SERVICES DEPARTMENT



currently active. Upon completion of a loan repayment, the recipient is invited to
participate in an exit interview and survey. A sampling of program participant comments is
listed below:
“Prior to the KEYS Loan, I had no time for my children because I was always on some bus.
Now I have a lot of free time for them. They are much more happier.”
“I realized that I can’t make money if I don’t have this car. Besides my car payment, rent,
and insurance, my other wants can wait.”

“The KEYS Auto Loan Program has made me feel more secure in regards to getting to work
on time because the car I purchased is trouble free.”

Rides to Success
Rides to Success is a program based on the dial-a-ride model. Funded completely by
CalWORKs, EHSD offers CalWORKs participants free transportation to and from jobs and
job-related activities, including drug testing, interviews, and physicals. Children may also
participate in the program if accompanied by their parents, receiving occasional rides for
trip purposes such as medical appointments. Regularly repeating trips for children are
handled through the Children’s Transportation Program. Rides to Success offers temporary
transportation assistance with a limit of 120 one-way rides. In cases with special
circumstances, this limit may be raised, if the client works with their caseworker and the
department’s Transportation Coordinator.

Transportation is limited to destinations within Contra Costa County, and the service is
provided door-to-door. According to EHSD data, Rides to Success served 396 participants
last fiscal year. Most are single mothers, between 20 and 30 years of age, with two kids.
Generally this group works 30 to 40 hours a week in clerical or retail jobs located in the
Central County. Most commute 25 miles and live in either East or West County.

In FY 2003-2004, 8,425 rides were provided, using a fleet of five shuttle buses. Service
was provided from 5 am until 1 am each weekday, and from 8 am until 7 pm on Saturday.
No service was offered on Sundays. The program provided an average of 702 rides each
month.

Due to budgetary constraints, services were reduced in FY 2004-2005, though the program
was growing in popularity. Service cutbacks included no service on weekends, and
weekday service ending at 7 pm, instead of 1 am. In FY 2004–2005, 5,600 rides were
provided.

Ridership has decreased as a result of the service cuts. Interviews with EHSD staff indicated
that the program fails to serve many CalWORKs clients who work in retail or in restaurants
where shifts end well past the last RTS service call at 7 pm.

CalWORKs recently completed a survey on the Rides to Success program. Comments
about the program’s value to clients include the following:


                                                Page 1-19 • Nelson\Nygaard Consulting Associates
Contra Costa County Low Income Transportation Action Plan
EMPLOYMENT AND HUMAN SERVICES DEPARTMENT



"While riding on Rides to Success I was able to find a second job because I now wasn't
spending so much time on public transit."

"If it was not for Rides to Success I could not have taken a position with my company at a
new location that was not accessible by public transportation. Because Rides to Success
was able to get me to work each day I have been able to accept two better positions
within my company and both these positions have enabled me to increase my wages
also."

Children’s Transportation Program
The Children’s Transportation Program is a service offered to the children of CalWORKs
clients. The program is a free door-to-door service that offers rides for children to day care,
school or relatives’ homes. Each bus is staffed with two adults to oversee the children. The
program is funded entirely by CalWORKs.
The Children’s Transportation Program is modeled after other subscription services. The
purpose of the program is to provide safe, affordable, and door-to-door transportation to
the children of CalWORKs clients, with the intention of allowing parents to be able to
work without worrying about their children’s transportation or without leaving their
employment. The Children’s Transportation Program provided 22,463 rides in FY 2003-
2004, using a fleet of eight vehicles. With budget cuts in FY 2004-2005, the fleet was
reduced to five vehicles, with a corresponding reduction in trips, to 16,450.
In FY 2003-2004, an average of 1,872 rides were provided each month. Following
reductions in fleet size in 2004-2005, only 1,370 rides were provided each month.
The Children’s Transportation Program has run at capacity since inception. Without
funding to expand the program, the department continues to turn away clients.
Comments received from a survey conducted by CalWORKs on the program indicate
satisfaction and need:
"Thanks to your program, my child does not have to attend the school within walking
distance of our home which did not have the special classes that she needed to succeed.
With her now having a reliable ride, she attends a school that can service her needs which
in return has helped her improve her reading level by 3 grades!"
"Since using your service, our children are in school everyday and they are there early
enough to participate in the healthy breakfast program provided by their school. They
have far less colds and flu issues because they don't have to walk to school in the rain."
"Your program has allowed me to get to work on time each day while providing a safe and
reliable way for my children to get to school. Prior to your service, my children's safety in
getting to and from school was a huge concern because of the neighborhood that we live
in."




                                                  Page 1-20 • Nelson\Nygaard Consulting Associates
Contra Costa County Low Income Transportation Action Plan
EMPLOYMENT AND HUMAN SERVICES DEPARTMENT



Automobile Maintenance Class
The Automobile Maintenance Class offers CalWORKs clients a monthly two-hour course
on basic auto care. The hands-on course is taught by a local mechanic and funded entirely
by CalWORKs.

Initially, the class aided those purchasing a vehicle through the KEYS Auto Loan program.
Due to the success of the program, other CalWORKs recipients are now able to enroll in
the course, learning how to maintain their vehicles. The course also teaches how to be
aware of mechanical items when purchasing vehicle parts, including tires, lights, oil and
other fluids.




                                              Page 1-21 • Nelson\Nygaard Consulting Associates
Contra Costa County Low Income Transportation Action Plan
EMPLOYMENT AND HUMAN SERVICES DEPARTMENT




Chapter 2. Data Collection and
           Methodology
This section describes Nelson\Nygaard’s data collection efforts and the public outreach
process which took place between March and June 2005. In order to facilitate consistency
with other related efforts, the County will share the results of this outreach process with
similar low-income transportation studies currently underway in the Monument Corridor
and Pittsburg/Bay Point.

The Transportation Alliance emphasized the importance of incorporating the perspective
of CalWORKs recipients into the updated action plan. To accomplish this, Nelson\Nygaard
created a public participation process incorporating CalWORKs recipients, major
employers, transit providers, community based organizations, childcare advocates, EHSD
and other County staff.

To identify existing resources and gaps in service beyond the information available
through census data analysis, Nelson\Nygaard conducted a series of interviews, surveys
and focus groups. CalWORKs recipients were interviewed at Job Clubs in each geographic
area of the County.

For the purposes of this study, Contra Costa County was divided into three distinct regions,
generally defined by major land formations such as parks and hills, or by freeways:

West County includes the cities of El Cerrito, Richmond, San Pablo, Pinole, and Hercules,
along with the unincorporated areas of El Sobrante, Rodeo, Crockett, Port Costa and
Kensington.

Central County includes the cities of Lafayette, Moraga, Orinda, Walnut Creek, Concord,
Clayton, Pleasant Hill and Martinez. The communities of Alamo, Danville and San Ramon
as well as the unincorporated areas of Canyon, Clyde and Rheem are also considered part
of Central Contra Costa County.

East County includes the cities of Antioch, Pittsburg, Oakley and Brentwood, and the
unincorporated areas of Port Chicago, Bay Point, Bethel Island, Knightsen and
Byron/Discovery Bay.




                                                 Page 2-1 • Nelson\Nygaard Consulting Associates
Contra Costa County Low Income Transportation Action Plan
EMPLOYMENT AND HUMAN SERVICES DEPARTMENT




Focus Groups
Employers, community groups and childcare advocates were invited to participate in focus
groups. Those who were unable to attend were interviewed by phone. County staff
members from the Job Club and EHSD were interviewed in person. The following list
summarizes focus group participants and those interviewed:
      Antioch Job Club
      Richmond Job Club
      Martinez Job Club
      Transportation and Land Use Coalition (TALC)
      WestCAT
      Bay Point Transportation Equity and Community Health Working Group
      West Contra Costa Transportation Advisory Committee (WCCTAC)
      511 Commute Alternative
      Mt. Diablo-John Muir Hospital
      Head Start
      Community Development Department
      Bishop Ranch
      EHSD Job Club Leaders

Nelson\Nygaard met and interviewed major employers, transit providers and community
groups in Contra Costa County. A focus group was held on April 14, 2005 with
representatives from:
      WCCTAC/511 Commute Alternative
      Mt. Diablo-John Muir Hospital
      Contra Costa County Community Development Department
      EHSD
      Head Start

A complete list of organizations that were invited is included in Appendix A. Each
representative shared the efforts their organization was making to serve the transportation
needs of the low-income population.
During the course of this meeting, it became apparent that multiple organizations with
diverse eligibility standards were providing an array of transportation services to
overlapping populations. Participants made a number of suggestions on improved
coordination within the County during the course of the discussion.


                                                Page 2-2 • Nelson\Nygaard Consulting Associates
Contra Costa County Low Income Transportation Action Plan
EMPLOYMENT AND HUMAN SERVICES DEPARTMENT



Participants suggested that pooling resources and coordinating services would be more
cost-efficient and less burdensome for their clients.


CalWORKs Clients Outreach
Nelson\Nygaard met with CalWORKs clients at Job Club meetings in East, West and
Central Contra Costa County. A protocol was used to guide the meetings’ proceedings,
and is included in Appendix C.

At each meeting, a Nelson\Nygaard staff member facilitated a discussion with CalWORKs
clients. The questions inquired about the preferred method of transportation, impact of
transportation on employment, popular destinations, and preferred additions to the existing
transportation system.

There was some variation in the responses from each group of CalWORKs participants. A
summary of their answers by geographic region is presented below.

West County
Nelson\Nygaard visited the Richmond Job Club meeting on March 14, 2005.
Approximately 21 CalWORKs clients from the following communities were in attendance:
       Parchester
       North Richmond
       Old Town
       Santa Fe
       Coronado
       Iron Triangle

When asked about specific transportations barriers, the following were identified:
       Reduced night service
       High fares
       Lack of weekend service, especially reduced service on Sunday
       Unreliable automobiles
       Unreliable access to automobiles
       Negative impacts of service changes (particularly Route 72)

Additionally, group participants identified having poor experiences with bus drivers. They
also mentioned the negative impacts of service changes on Route 72.

Participants were asked to indicate solutions that would improve their transportation
options. The following were identified:



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      Driver training courses for those who do not have licenses.
      Lower fares.
      Subsidized bus passes.

West County participants were generally satisfied with their transportation choices. A
greater percentage of the CalWORKs participants depended on public transportation than
in other parts of the county. Their children travel by a variety of modes, but primarily AC
Transit or are driven by parents, grandparents or friends.

With regard to children’s transportation, participants indicated that paying multiple fares
on public transportation presents a significant financial hardship. They also reported that
behavior on buses, including rough housing, was a concern.

Central County
Nelson\Nygaard facilitated a workshop at the Martinez Job Club meeting on March 22,
2005. Seven CalWORKs clients from the following cities were in attendance:
      Martinez
      Concord
      Pleasant Hill

When asked about specific transportations barriers, their comments largely focused on car-
related problems, including:
      Cost of gas
      Lack of driver’s license
      Cost of car maintenance and insurance

In Central County, more CalWORKs clients were licensed to drive than in West County,
but most did not own a car and had to borrow one when needed. They therefore said they
would be willing to consider transit if the following were in place:
      Better schedule adherence for transit
      Shorter travel times
      Coordination between transit agencies that serve the area

East County
Nelson\Nygaard presented at the Antioch Job Club meeting on March 18, 2005.
Approximately 24 CalWORKs clients from the following communities were in attendance:
      Bethel Island
      Antioch


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       Bay Point
       Brentwood
       Oakley

When asked about specific transportations barriers, the following were identified:
       Cost of gas
       Vehicle problems
       Congestion, especially along the Highway 4 corridor (frequent mention)
       Unreliable bus service (buses early or not on time)
       Limited weekend service (this was particularly difficult for those working in retail)
       Circuitous service, especially connecting to or from BART
       Too few bus routes
       Lack of bike facilities

Participants suggested the following solutions:
       Bus stop signage to include route numbers.
       More information at stops, including bus schedules.
       Inter-county service.
       Frequency.
       More buses on city streets.
       Better routing to decrease time spent on travel.
       Expand Tri-Delta bus fare media (incorporate monthly passes and youth passes).

East County residents indicated that fares were particularly burdensome. Though package
tickets were available, discounts were not significant (see fare table). CalWORKs clients
indicated the need for a youth monthly pass in lieu of tickets or in addition to tickets. East
County CalWORKs clients also expressed concern about the safety of their children on
buses. Parents suggested special safety training for drivers to improve bus safety.

Though most CalWORKs adults indicated they primarily drove themselves for
transportation, many acknowledged driving without a license or without insurance due to
the costs involved.




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Chapter 3. Recommended Mobility
           Support System
In the 1999 Plan the concept of a Mobility Support System was established. In that plan it
was described as a continuum of transportation services that are flexible and responsive to
CalWORKs clients as they move in or out of the CalWORKs program. This chapter
summarizes the project team’s assessment of transportation needs and recommended
transportation services and programs for inclusion in a Mobility Support System.


Needs Assessment
As the first step in developing programs to improve transportation options for CalWORKs
and low-income families, the results of the existing conditions findings were used to
identify the following transportation needs:
      Enhanced transportation services for children, transit dependent adults and overall
      improvements to the transit network.
      Increased support and programming to train drivers.
      Improved transit services to reduce travel time and circuitous routing.
      Increased transit options in the evenings and on weekends.
      Reduced transportation costs, especially for youth, families and adults making more
      than one trip each day on transit.
      More transportation options for the entire County, especially in less dense areas.
      Financial and car inspection support for car owners.
      Improved marketing of transit information and fare incentive programs.
      Improved conditions at bus stops.
      Reduced cost and better coordinated intra-system transfers.
      Develop transportation options for Bethel Island.


Program Development
Based on the needs identified during the public outreach and data collection processes,
several recommendations were developed to improve the state of transportation in Contra
Costa County for CalWORKs families and the low-income population.

For each recommendation, a number of criteria were developed to gauge the usefulness
and potential funding source. Each recommendation presents the:
      Lead agency


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      Time frame (Tiers 1 and 2)
      Cost (low, medium, high)
      Needs addressed
      Area of the County where the program would be most effective

Two tiers are used to describe the length of time it may take to implement a program. Tier
1 represents a short-term project which can be implemented within 3 years. Tier 2
represents a mid- to long-term project which can be implemented in three years or longer.

Low, medium and high program cost estimates are indicated in the matrix. Low cost
programs are defined as costing less than $50,000 per year, medium cost programs
between $50,000 and $100,000 per year, and high cost programs are more than $100,000
annually. A number of recommendations in the Richmond plan are also included in the
recommendations below. They include subsidized taxis, expansion of the Children’s
Transportation Program, the discounted youth bus pass program, and Safe Routes to
Schools. Figure 17 summarizes the program recommendations, which are described in
more detail in Chapter 4.




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Figure 17          Mobility Support Recommendations
                                                                                                                              County Area to                 Potential
  Potential                                             Lead Agency/Partner                                                         be            Cost       Funding
   Program          Program Description                    Organization                   Responds to these Needs              Implemented      Estimate      Source
TIER 1-Implementation Less than 3 Years
Driver Training   Provides low-cost or free driver   EHSD                            Removes financial barrier from being     Countywide       Low to       Foundations
                  training for CalWORKs                                              licensed drivers. Encourages all                          Medium
                  participants                                                       drivers to be licensed.
Signage           Posts route numbers, maps and      Public Transit Agencies         Responds directly to feedback from       East             Low          Measure J,
Improvement       other service information at                                       clientele. Improves access to                                          FTA
                  stops.                                                             information.                                                           Section
                                                                                                                                                            5307
Bicycle           Provide low-cost, locally          Local CBOs with support         Provide bicycles to CalWORKs           Countywide (flat   Low to       SAFETEA-
Accessibility     refurbished bicycles to            from EHSD or Transit            families to use for transportation for areas with safe    Medium       LU,
                  CalWORKs families.                 Agencies, County Office of      children or adults. Promote health and bike access)                    Measure J,
                                                     Education, Contra Costa         provide transportation alternative.                                    Lifeline
                                                     Health Services
Safe Routes to    Establishes local working group    Community; School District,     Improves school transportation and       Countywide       Low to       SAFETEA-
Schools           to assess school transportation    Public Works                    provides healthy option of walking or                     Medium       LU,
                  and identify new programs.                                         riding to school for children.                                         Measure J
Fare              Provides free or reduced cost      Public transit operators with   Eases financial constraints of using     Countywide       Medium to    Foundations
Assistance        passes to CalWORKs/low-income      support from EHSD, Contra       transit, especially families with                         High
Project           families to use transit.           Costa Health Services,          children.
                                                     community.
Fare              Provides free or reduced cost      County Office of Education,     Financial constraints, safety.           East; Central    Medium to    Lifeline
Assistance for    monthly passes to Students and     Community Colleges, with                                                                  High
Students or       Youth.                             the cooperation of public
Youth                                                transit operators.



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                                                                                                                            County Area to                 Potential
   Potential                                          Lead Agency/Partner                                                         be            Cost        Funding
   Program             Program Description                Organization                 Responds to these Needs               Implemented      Estimate       Source
Automobile       Provides inspection services for   EHSD, AAA                     Increases vehicle reliability             Countywide       Medium       Lifeline
Inspection       CalWORKs clients who are
Services         purchasing a car outside of the
                 KEYS program.
Bus Shelters     Provide shelters, benches, paved   Public Transit Agencies,      Protection from weather and add           Countywide       Medium       Measure J,
                 paths and other amenities at       Cities                        comfort for those waiting. Promotes                                     5307,
                 stops.                                                           bus services.                                                           Lifeline
Operator         Creates jobs for CalWORKs          EHSD with MV or current       Creates employment opportunities          Countywide       High         Department
Shuttles         participants as drivers,           shuttle service contractor    improves transportation options.                                        of Labor,
                 maintenance, and administration                                                                                                          Workforce
                 personnel.                                                                                                                               Investment
                                                                                                                                                          grant,
                                                                                                                                                          Lifeline,
                                                                                                                                                          Measure J
Marketing and    Improve and increase marketing     EHSD and transit operators,   Connects low-income residents with        Countywide       Low to       Lifeline
Advertising      and advertising of programs and    with support from 511         transit resources.                                         Medium
                 services.                          Contra Costa, Health Access
                                                    Coalition
Guaranteed       Provides guaranteed ride home      Contra Costa 511 and EHSD     Allows users to take advantage of         Countywide       Medium       Measure J
Ride Home        for persons using alternative                                    alternate modes of transportation
                 modes of transportation.                                         without the fear of being stranded
                                                                                  away from home.
TIER 2 Implementation Three Years or More
Bethel Island  Establishes a vanpool program        Tri-Delta; 511 Contra Costa   Improves mobility for Bethel Island       East             Low to       JARC
Vanpool        for low-income residents living                                    residents without linking transit                          Medium
               on Bethel Island.                                                  directly into this area.




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                                                                                                                           County Area to                 Potential
   Potential                                          Lead Agency/Partner                                                        be            Cost       Funding
   Program            Program Description                Organization                  Responds to these Needs              Implemented      Estimate      Source
Vehicle         Establishes a vehicle               EHSD                          Improves mobility for those traveling    Countywide       Medium       County
Clearinghouse   clearinghouse for the sale of                                     to destinations difficult to access by
                refurbished fleet vehicles to                                     transit.
                CalWORKs clients.
Subsidized Taxi Provides on-demand and flexible     Taxi Contractor and CCTA      Helps fill in for hours RTS is not       Central; West    Medium to    Measure J,
Program         transportation option for short     (for administration)          operating. Also allows choice to                          High         Lifeline
                distance trips.                                                   passengers to schedule trips at their
                                                                                  convenience.
Expansion of      Expand existing transportation    EHSD                          Allows programs to be used by low        Countywide       Medium to    Measure J,
Existing          programs to allow low-income                                    income populations throughout the                         High         Lifeline
Programs          County residents to use program                                 County.
                  e.g. Children’s Transportation
                  Program and Rides to Success.
                  Broaden user base beyond
                  CalWORKs. Expand capacity for
                  programs.
Increase          Increase frequency (key routes,   County Connection; WestCat; Increases likelihood of transit usage.     East; Central    High         Measure J,
Frequency of      school bell times) to reduce      Tri-Delta                                                                                            Lifeline
Transit Service   waiting times
Re-examine        Improve routing to cover key      County Connection; WestCat; Increases likelihood of transit usage.     East; Central    Low to High Federal,
Routing on Key    destinations and reduce travel    Tri-Delta, A.C. Transit                                                                             TDA
Lines             time.                                                                                                                                 (state),
                                                                                                                                                        Measure J,
                                                                                                                                                        fares




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                                                                                                                            County Area to                 Potential
   Potential                                             Lead Agency/Partner                                                       be           Cost        Funding
   Program              Program Description                   Organization            Responds to these Needs                Implemented      Estimate       Source
Increased        Increases transit during school      Transit Agencies          Directly responds to need for               West; East       High         Federal,
Service During   bell times.                                                    children's transportation.                                                TDA
Bell Times                                                                                                                                                (state),
                                                                                                                                                          Measure J,
                                                                                                                                                          fares
Flex Evening     Serve late night commuters           Transit agencies, EHSD,   Serves critical need of those who           East; Central    High         Federal,
Shuttle          traveling in areas not served well   outside contractor        work non-traditional schedules and                                        TDA
                 by transit.                                                    need transportation.                                                      (state),
                                                                                                                                                          Measure J,
                                                                                                                                                          fares,
                                                                                                                                                          Lifeline
Coordinate       Identify and coordinate existing     CCTA, EHSD                Provides better coordination of             Countywide       High         County
County           transportation services being                                  service, less replicated service, and
Transportation   offered by County departments,                                 identifies critical needs.
Efforts          as well as building relationships
                 with employers and the Work
                 Force Development Board.
Land Use         Advocate for transit oriented        CCTA, Cities, Board of    Coordinates land uses and                   Countywide       n/a          Foundations
Impacts          development, especially in new       Supervisors, Transit      transportation with the overall effect
                 development.                         Agencies, TALC            of making transit available and
                                                                                accessible through out County.




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Chapter 4. Recommended Mobility
           Support System Strategy
The recommendations summarized in Chapter 3 are described in more detail in this
chapter, including the initial approach to prioritizing the recommendations into first and
second tiers, based on funding and operational feasibility of CalWORKs.


Tier 1
Driver Training
In Central and East County, transit services are less convenient, and CalWORKs
participants are more dependent upon the automobile for transportation. Our needs
assessment indicated that for those who were not licensed to drive, cost was a prohibitive
factor in learning how to drive.

A Driver Training program can be developed through community partnerships with
organizations and driver training businesses. This program would subsidize the cost of
driver training making it affordable for those who either are driving without a license or
those who cannot drive because of training costs.

EHSD could administer this program, though courses and training would be facilitated
through outside organizations.

Signage Improvement Program
East and West county residents identified a need to provide transit information at bus
stops. Many residents expressed disappointment at the lack of information available at bus
stops. In addition to bus shelters at key stops, all the bus stop signs should be provided
with route numbers.

East county residents suggested adding route numbers to bus stop signs. Many stated that
using transit was confusing because they often did not know if they were waiting at the
appropriate stop. Better information would particularly benefit children who comprise a
high portion of transit ridership in both the East and West regions.

A Signage Improvement Program is a relatively low-cost solution to improving access to
information as well as transit service visibility.

Bicycle Accessibility
Bicycle travel can be a low-cost, reliable means of transportation for both children and
adults. Especially beneficial for those traveling shorter distances and in an area of flat


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terrain, a Bicycle Accessibility program would assist in the start up costs of bicycle
ownership. In a similar program, the Monument Community Partnership has provided a
large number of bicycles to residents, many of whom use these to travel to work.

Using locally refurbished bicycles or bicycles abandoned on transit, CalWORKs families
and low-income families meeting income eligibility requirements, would apply to the
Bicycle Accessibility Program. In addition to being provided a bicycle at low or no-cost,
helmets and other safety equipment would be distributed to make bicycling a feasible
option for local transportation. A precedent for such a program already exists in the
Monument Corridor in Concord. (Transit Agencies could contribute bikes left on buses.
Local police departments may be a contact for bicycle helmets.)

Safe Routes to School
Safe Routes to School is a nation-wide campaign program to encourage local governments
and communities to create safe walking and bicycling paths to schools. Though program
implementation is different from community to community, the goal of the program is to
develop healthy habits for kids by encouraging walking and biking.

Contra Costa County offers limited school bus service, both through the school district and
through the public transit agencies. Transportation to school was named as a key concern
for parents during the focus groups. The age of the child is a major consideration in
planning rides to school on public transit. Most parents will not allow younger children to
ride without older supervision, citing safety concerns.

The County Health Services Department is already conducting a Safe Routes to School
program in West County. These programs are generally a community effort. Once a group
of concerned members is organized, steps are taken to more carefully assess school
transportation service, and devise a strategic approach to improving options.

Safe Routes to School can be funded privately as the program is low-cost to start. However,
additional funding sources will need to be identified as the program expands. This effort
should be carefully coordinated with the public works agencies in the cities and the
county that may already be involved in this type of program.

Fare Assistance Project
The Fare Assistance Project directly responds to the need for reduced fares on transit
systems. Though AC Transit offers discounted monthly passes, which aids those riding
transit repeatedly throughout the day, other county transit agencies do not.

The Fare Assistance Project aims to ease the burden of transportation costs. The project
team repeatedly heard that it was difficult to travel as a family on transit without monthly
passes.




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East and Central County transit providers should continue to examine the feasibility of
offering a local transit pass allowing unlimited numbers of local trips in a month. If this
proves to be not financially viable, then targeting the program to CalWORKs and the low-
income population should be considered. At the time of writing of this report, CCCTA
has announced plans to make monthly passes available in February 2006.

As a part of CalWORKs’ distribution of transportation benefits, case managers should
continue to provide passes to their clients at a reduced or no cost. This program could also
benefit from additional publicity, and especially from opening the program to the low-
income non-CalWORKs population in the county.

Though West County participants also listed the cost of transit as a restriction, AC Transit
already offers a discounted, no-limit monthly pass program that could be provided at a
further discounted rate to CalWORKs participants. In 2002 –2004 low-income students
who were AC Transit riders received a free monthly pass funded through a $2 million LIFT
grant, but this has since been discontinued.

Fare Assistance for Students or Youth
A Fare Assistance Program for Youth or Students responds directly to a need voiced in the
Central and East regions. AC Transit already offers a youth pass program which serves
those living in West county. Neither Tri-Delta, WestCAT, nor County Connection offer
discounted youth monthly passes.

CalWORKs parents identified two main reasons for establishing a student or youth pass
program:
       Discomfort with children carrying cash
       High cost, especially for families with more than one child or for families who take
       more than one daily trip on transit.

One method to limit the financial burden of this program would be to offer discount passes
to CalWORKs families or others who meet certain income eligibility requirements.

Automobile Inspection Services
During focus groups with CalWORKs participants, many stated that they missed work,
appointments or other obligations because of unreliable automobiles. This is likely also
true for non-CalWORKs participants who are low-income and cannot afford the price of
reliable automobiles. One approach to reducing this occurrence is to offer vehicle
inspection services through a local partnership with a mechanic. Similar to the rigorous
inspection process that the KEYS Auto Loan vehicles go through prior to being approved
for purchase, this program would inspect vehicles at a reduced or no-cost.

The Automobile Inspection Service program would be available to clients who are
considering purchasing a pre-owned vehicle. This program directly responds to the needs


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of participants expressed at the East County focus group. AAA may be willing to provide
auto inspection services at a discounted rate.

Bus Shelter Program
The Bus Shelter Program is in direct response to the needs expressed by CalWORKs
participants. East and West county participants identified bus shelters as a much needed
improvement, both offering a source of shelter from the elements as well as transit
information. Shelter installation and costs are low relative to the cost of other transit
improvements.

One approach to funding this type of program is partnering with local businesses that
purchase the shelter in return for advertising rights, as is currently being implemented in
Richmond through AC Transit. The installation and maintenance of the shelter may or may
not be the responsibility of the transit agency or public works. Cities and counties will
often not permit installation of bus shelters on public rights-of-way unless maintenance
costs are funded.

Operator Shuttles
EHSD currently funds the Rides to Success and Children’s Transportation Project. Both
programs are very popular and serve a critical transportation need in the County.

The Operator Shuttle program would alter these programs to employ CalWORKs clients
and low-income individuals as drivers, maintenance, and administration staff. Working
with the existing contractor, this program would fulfill employment needs while building a
sense of ownership in the transportation programs. A similar program in the past was
successful in training CalWORKs individuals and had success in placing them in positions,
but the grant that funded this program expired. Future programs may be able to make
modifications to the program based on lessons learned from previous experience.

Marketing and Advertising
Lack of knowledge about existing transportation options proved to be a significant barrier
expressed during the study’s needs assessment. County Connection is currently using
Environmental Justice funding to expand marketing efforts to non-English populations in
the Monument Corridor. The Low-Income Transportation Action Plan should build on
these efforts to include marketing and advertising programs through agency staff, including
caseworkers who have ongoing contact with the low-income population.

Guaranteed Ride Home (GRH)
The GRH program is designed to complement other ride sharing programs, like
vanpooling or carpooling. The County already incorporates GRH into the Rides to Success
and 511 Commute Alternative programs. GRH programs offer participants a fixed number
of vouchers for either a taxi or rental car ride home. GRH provides those who rideshare


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added flexibility and encourages ridesharing by providing participants with a way home if
they need to leave work early.

511 Contra Costa provides vouchers which are intended to be used in case a carpool or
vanpool participant needs to go home for illness or an unforeseen emergency. Each
participant is entered into a database, and issued a set number of vouchers. Depending on
how the program is organized, participants may have to pay for taxi or rental service up
front, and later be reimbursed. Serving a low-income population, it would be ideal to have
taxi-providers or rental agencies bill the program directly, and not the participant.

Funding for GRH can be shared between the Regional Rideshare Agency and 511 Contra
Costa.


Tier 2
Bethel Island Vanpool
During focus groups held in East County, providing transit service to Bethel Island was
identified as a difficult task for a number of reasons, including limited physical access and
low density. Tri-Delta has made recent efforts to serve Bethel Island by transit. Few riders
chose to use the service, which proved to be financially unfeasible. Another barrier was
having no area for buses to turn around.

Service to Bethel Island is an important issue due to the presence on the island of low-
income households who benefit from the availability of affordable housing at the same
time as there is a lack of unemployment opportunities in that part of the county.

Providing a vanpool site would be one option worth considering for Bethel Island.
Coordinating with Contra Costa 511 or the Regional Rideshare Agency, a vanpool service
would enable low-income or transit dependent individuals to travel from work sites to
home without having to rely on borrowing a vehicle or getting a ride. A van could be
stationed at a convenient location on Bethel Island (a public place or someone’s home),
and a group of riders sharing a destination or a route, would need to be identified.

Contra Costa 511 offers vanpool incentives, including off-setting costs and prizes. Despite
some real limitations on the applicability of a vanpool program in the area, this may offer
more effective alternatives than other options.

Vehicle Clearinghouse
As noted in Chapter 1, most CalWORKs participants in East and Central County own an
automobile. Participants from all regions of the County acknowledged having automobile
reliability problems or relied on borrowing a vehicle for transportation.

The Vehicle Clearinghouse would provide CalWORKs participants or those meeting
income eligibility criteria with a selection of discounted automobiles that have been


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assessed, repaired, and smog certified. Vehicles could be obtained by the County as
donations or recouped fleet vehicles that the County is not allowed to use for employee
transportation.

Administration of this program could be a partnership between the County and a non-
profit organization like St. Vincent, which currently runs a car sale program based on a
fleet of donated and repaired vehicles.

Subsidized Taxi
Subsidized taxi programs are growing in popularity throughout the country as a lower-cost
alternative to paratransit, especially for short trips. Based on models used elsewhere in the
country, the program could be set up with the user paying the first $2 of the taxi fare, the
County would be billed for the next $8, and any amount over $10 would be the user’s
responsibility. For example, a taxi trip costing $9.50 would cost the user $2 and the county
$7.50. For a taxi trip costing $14.50, the user would pay $6.50, and the county would be
billed for $8. Subsidized taxis are a good option for low-income residents traveling short
distances in areas not served by transit, because they provide transportation on demand
and at extended hours throughout the day.

The flexibility provided by subsidized taxis is a good option for some users, but has a few
serious limitations. Users with disabilities may be limited in their use of the program due
to the limited availability of accessible taxis. Another drawback is the lack of predictability
of the fare, as it may fluctuate due to traffic and distance. For some low-income riders it
may be difficult to ensure that they have enough cash to compensate the driver. Other
potential problems with a taxi option are: lack of taxi service in some parts of the county
and the potential for fraud in a subsidized taxi service.

Subsidized taxis are intended to complement, not compete, with the other programs
offered by the County. They can serve users after the normal operating hours of Rides to
Success. Since there is a very limited number of vehicles for the RTS program, and many
users schedule rides at close to the same time, taxis can pick up passengers who otherwise
would wait or perhaps not be offered a ride at all.

Expansion of Existing Programs
The Transportation Alliance and EHSD have developed and supported four programs that
have served the CalWORKs community well. Rides to Success, KEYS, the Auto Inspection
Program, and the Children’s Transportation project were developed in direct response to
the needs of CalWORKs families. These programs have greatly aided families as they
transitioned to independent living.

The success of these programs suggests that they should be continued and expanded to aid
other low-income families in the County who may not qualify for CalWORKs. As a first
step, some of the recent service cuts due to budgetary constraints should be restored, such
as evening and weekend service.


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Increased Frequency of Transit Services
Since the development of the original Action Plan, much progress has been made on the
expansion of services through the use of LIFT, Measure C and CDBG funds. On the other
hand, some services have been reduced because of general funding constraints at the
transit agencies. CalWORKs clients throughout the County identified the low frequency of
transit service to be a barrier to using transit. Each region of the county identified different
consequences of transit services being “infrequent.” In East and West County, several
participants report arriving late to appointments or work due to unreliable transit services.
Most were discouraged from using transit as a result of this experience. In Central County,
CalWORKs participants did not use transit due to this reason.

Increasing service frequencies on select routes would increase the level of service and
make transit a more feasible option for CalWORKs participants as well as low-income or
transit dependent populations.

Funding for this recommendation could come from TDA and SAFETEA-LU programs and
the new Lifeline Transportation Program. Lifeline succeeds the former LIFT grant program
that was used to fund transit projects targeted to low-income residents, such as the County
Connection Rt. 114 expansion in the Monument Corridor and the expansion of Golden
Gate Transit’s Rt. 40 between Richmond and San Rafael.

Re-examine Routing on Key Lines
Improving routing on key routes aims to reduce travel times in the Central and East
portions of the county. This responds directly to concerns expressed by Central and East
county residents.

Residents cited traveling from the BART terminus in Bay Point into East County as a
lengthy journey that discourages the use of transit as a regular mode of transportation.
Transit agencies should explore options such as express routing, more direct routes, or skip
stop service to reduce the amount of time spent on transit, and increase the time available
for other activities.

Improving routing can be achieved by partnership with Tri-Delta, WestCAT and County
Connection.

Increased Service During School Bell Times
School bus transportation was a concern raised by many CalWORKs participants. Though
many students use existing public transit or school bus services for their regular commute
to and from school, parents raised concerns about availability of service.

One method to improve service is to increase frequency during school bell times or,
where appropriate, rerouting buses closer to the schools during these periods. County
Connection has addressed the issue of coordination with bell times, but it is unclear to


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what extent this is true of the other providers. By addressing these issues, besides
improving transit access to students, transit agencies would achieve a higher fare-box
recovery ratio through increased ridership. Combining improvements in service with the
development of a student pass program could greatly improve transportation for students.

Flex Evening Shuttle
In focus groups with CalWORKs participants, lack of transportation options during
evenings or early morning (7pm-1am) was identified as a barrier to maintaining
employment.

CalWORKs participants in West County and East County stated that transportation in the
evenings was difficult because of increased wait and travel time, or a complete lack of
service. With recent cuts to the evening hour operations of the Rides to Success program, a
Flex Evening Shuttle can supply a replacement service option for evening commuters, with
potential funding contributions from employers.

A Flex Evening Shuttle program could circulate between major employer sites and
residential neighborhoods after the traditional commute time. Using demand responsive
scheduling technology, the Flex Evening Shuttle could deviate from its route up to 3 miles
to pick up or drop off passengers. Passengers would dial the Shuttle Program and be given
an approximate pick up time if outside of the shuttle route.

Coordination with transit agencies is important to designing the route and program details,
as the program would complement, NOT compete with existing services.

Coordinate Existing County Services
A variety of transportation programs that serve low-income residents already exists within
the County, and hopefully new options will be added as a result of this planning process.
Focus groups and interviews with County officials identified a need to coordinate efforts to
improve transportation options in the County.

During our data collection process, some departments indicated that some transportation
services that they offered duplicated those provided by other departments, which can lead
to abuse, inefficiency and increased costs. For example, the Head Start program no longer
transports children to their sites, so the program’s vehicles are very underutilized. The
following recommendations are intended to address County coordination:
       Centralized transportation efforts
       Employer-County Partnership
       Work Force Development Board

Centralized Transportation Resource
Centralizing transportation efforts through one department or through one position in the
department, will identify service duplication, as well as serve as a staff resource. Creating a

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centralized resource will provide a way for the County to identify the numerous ways in
which low-income residents are being served. By coordinating the County Departments
and tracking transportation benefits and programs, a more efficient and effective program
could be developed. In order to ensure the effectiveness of this coordination effort, a
County employee should be assigned the task of Mobility Manager, whose prime role
would be coordination and serving as a clearinghouse for County departments and a
resource for the public. Ideally this Mobility Manager could also be involved in
coordinating other non-County transportation services as well.

Employer-County Partnership
Coordinating efforts with employers in the county is an important step to creating a
sustainable transportation program. Besides expanding the potential pool of funding
through private sector contributions, the business community can enhance the
effectiveness of County programs by encouraging employees to use various transportation
programs.

Work Force Development Board
A partnership with the Work Force Development Board should help connect employers
with transportation. The Work Force Development Board is a business-led board, and is
responsible for developing the work force in Contra Costa County. Partnering with the
Work Force Development Board will help connect transportation needs and resources, as
well as creating an effective lobby.

Land Use Impacts
The rapid development of low density housing in the County has had a significant negative
effect on the potential for transit services and other transportation programs. The
Transportation Alliance, representing both county departments and transit providers, is in a
strategic position to help educate policy makers about the importance of transit-oriented
development in future land use decisions.

The Transportation Alliance should consider partnering with the Transportation and Land
Use Coalition (TALC) to advocate for sustainable and transit oriented land development.
TALC is a Bay Area organization committed to both improving land use and transportation,
especially for low-income families. Together, TALC and the Transportation Alliance may
begin to influence land use policy decision-makers in the County.




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Chapter 5. Policy, Oversight, and
           Implementation
           Responsibilities for the Plan
The Board of Supervisors has the ultimate responsibility for the CalWORKs program in
Contra Costa County, and plays an important role in ensuring that employment
opportunities exist for all residents of the county. To assist the Board in ensuring that the
necessary transportation support services are in place for the success of the CalWORKs
program and other employment initiatives for low-income residents, the Transportation
Alliance recommends:

       formalizing the membership and composition of the Transportation Alliance as an
       advisory board;
       renaming the Transportation Alliance as the Workforce Transportation Advisory
       Council;
       continuing the Council as a forum for discussion of transportation needs of
       CalWORKs participants and other low income people;
       continuing to utilize the Transportation Coordinator position of the Employment
       and Human Services Department to staff the Transportation Advisory Council;
       continuing to coordinate the implementation of the Low-Income Transportation
       Action Plan among the various stakeholder agencies; and
       providing oversight and monitoring of the Plan’s results, and designating the
       Workforce Transportation Advisory Council as an advisory body to the Employment
       and Human Services Department.


Background
The original Contra Costa County Welfare-To-Work Transportation Action Plan was the
product of a nine-month planning process to develop a mobility support system for current
and former CalWORKs participants and at-risk households to improve their access to
employment and related activities. The Welfare-To-Work Transportation Plan was
approved by the Contra Costa County Board of Supervisors on May 4, 1999.




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The recommendations of the Welfare-to-Work Transportation Action Plan included:

      Formalize the membership and composition of the Transportation Alliance as an
      advisory body.
      Rename the Transportation Alliance as the Workforce Development Transportation
      Advisory Council and continue it as a forum for discussion of transportation needed
      for CalWORKs participants and other low-income people.
      Create a Coordinator position to staff the Workforce Development Transportation
      Advisory Council; to coordinate implementation of the Transportation Action Plan
      among the various stakeholder agencies, and to provide oversight and monitoring
      of the Plan’s results. This Coordinator position was to be housed in the former
      Social Service Department, now the Employment and Human Services Department.
      Designate the Workforce Development Transportation Advisory Council as an
      advisory body to the Workforce Investment Board.

Related subsequent events since the approval of the Welfare-To-Work Transportation
Action Plan on May 4, 1999:

      The Social Service Department and the Private Industry Council merged to form the
      current Employment and Human Services Department, which includes the
      Workforce Development Board.
      The Transportation Coordinator Position designated by the Welfare-To-Work
      Transportation Action plan was created within the Employment and Human
      Services Department.
      As the Employment and Human Services Department is charged with implementing
      the CalWORKs program, various transportation services and initiatives for
      CalWORKs participants have been developed by the Transportation Coordinator
      under the Employment and Human Services Department, consistent with the
      Welfare-to-Work Transportation Action Plan.
      The Transportation Alliance has requested that the new Workforce Transportation
      Advisory Council serve as an advisory role to the Employment and Human Services
      Department.

Workforce Transportation Advisory Council
The Transportation Alliance, an outgrowth of the County’s Children and Families Policy
Forum, has been operating since 1998 as a voluntary group to examine transportation
barriers which are impeding successful implementation of the County’s CalWORKs Plan
and other efforts to improve employment-related transportation for low-income residents of
the county. Its adopted mission is to develop a mobility support system for current and
former CalWORKs participants and at-risk households to improve their access to



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employment and related activities.       That system is embodied in this Low-Income
Transportation Action Plan.

Membership in the Transportation Alliance has been fluid. Over ninety names are on the
mailing list. (See Appendix D). Attendance ranges from 10-15 at a meeting to over 30,
depending on the topic. Members include community-based organizations, training and
job development agencies, staff of elected officials, childcare advocates, transit operators,
transportation agency staff, faith-based organizations, the business community and
members of the public.

Now that the 1999 Plan has been in place and many of its recommendations
implemented, Alliance members have expressed a need for increased continuity and
commitment in terms of formalizing the role of the Alliance. Because the transportation
support projects in the Plan are often dependent on an entity external to the County for
implementation, it is important to provide a body where the various stakeholders can
directly influence the Plan and take ownership of its results.

Duties and Composition
The Transportation Alliance recommends that the Board of Supervisors formally create an
advisory group that reports to the Employment and Human Services Department.
Furthermore, the Alliance recommends that the name of the Transportation Alliance be
changed to the Workforce Transportation Advisory Council (WTAC) to more specifically
indicate the mission. The Workforce Transportation Advisory Council would continue the
Transportation Alliance’s function as a forum for the countywide community on the
employment-related transportation issues of the low-income populations of the county. It
would also be a focal point for data collection and information on how successfully the
transportation barriers are being overcome. Additionally, it would fulfill the desire of
federal and state funding agencies for coordination between transportation providers and
social service agencies. Responsibilities of the Workforce Transportation Advisory Council
would include recommendations to the Employment and Human Services Department and
the County Workforce Development Board on:

       refining and updating the Plan;
       setting priorities for implementation of the proposed projects;
       proposing strategies and projects for grant applications;
       continuing or deleting projects based on an evaluation process;
       strengthening linkages between the County’s workforce development efforts and
       transportation providers;
       tracking the availability of grants and, as opportunities become available to
       implement the recommendations of this Plan, preparing or participating in
       developing grant proposals; and



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          coordinating the Plan with regional and local community-based planning efforts
          that address transportation barriers facing low income households.
It is recommended that key stakeholders be invited to participate in the Workforce
Transportation Advisory Council with suggested terms of office. At a minimum, the
following agencies, directly involved in implementation of the Plan, should be invited:

          the four public transit bus operators and BART;
          the Employment and Human Services Department;
          the Contra Costa Workforce Development Board;
          the Richmond Workforce Investment Board;
          the Contra Costa Transportation Authority;
          the county’s four regional transportation planning committees, including the 511
          Contra Costa program;
          The Contra Costa Child Care Council
          employer representatives, such as members of the Contra Costa Economic
          Partnership
          CalWORKs participants.∗


Under this structure, all members on the current mailing list, as well as any new interested
parties, would continue to be invited to the meetings of the Workforce Transportation
Advisory Council. The appointment of a formal advisory board, however, would foster the
continuity necessary to ensure that an informed and committed body would be making
recommendations for action by the County.

The Transportation Alliance has approved a draft set of bylaws for the proposed Workforce
Transportation Advisory Council. These are attached as Addendum B.


Input from CalWORKs Participants
As an additional forum for effective and widespread community input into the agenda of
the Workforce Transportation Advisory Council, it is recommended that community
meetings be expanded beyond just public transit route changes to include public comment
on implementation of any or all of the transportation projects in this Plan. In this way, the
Workforce Transportation Advisory Council can incorporate feedback from the end users,
for whom this Plan was developed.




∗
    A stipend for transportation meetings may be necessary to allow attendance by CalWORKs participants.


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Workforce Transportation Coordinator
A key recommendation of the 1999 Transportation Action Plan was for the County to
establish the position of Transportation Coordinator to integrate the projects and activities
called for in the Plan. In 2000, the Employment and Human Services Department
established a contracted Transportation Coordinator position to fulfill this function as well
as to develop and manage EHSD’s CalWORKs transportation services, and to serve as staff
to the Transportation Alliance. The Alliance recommends that the County continue the
Transportation Coordinator position because the solution to overcoming transportation
barriers involves coordinating and integrating the resources of many different agencies.
The Coordinator could then continue to link programs provided by other County
departments and external agencies, such as the transit operators or the Contra Costa RTPC
and 511 Contra Costa staff, with the internal support services offered by the Department.
The Coordinator could also continue to help ensure that the case managers and the One-
Stop Centers connect CalWORKs participants with the transportation services. As a
transportation specialist, the Coordinator would also continue to enhance the
Department’s expertise in a field in which other staff are not trained.

The Coordinator would continue to have the lead responsibility to facilitate
implementation of this Plan. In this way, there would be clear accountability for the Plan
and its results. Programs would be centralized for easier coordination. Through the
Coordinator’s knowledge of transportation services and of networks within the county, the
potential to maximize existing resources would be increased.

Duties of the Coordinator would include:

       provide technical support to the Workforce Transportation Advisory Council;
       evaluate the Plan’s projects and monitor the results;
       initiate new projects and identify a lead agency;
       update information about the employment and residential locations of CalWORKs
       participants and other low-income residents for transportation planning purposes;
       serve as liaison to the transportation providers, providing them with current
       information about the needs of CalWORKs participants and other low-income
       residents;
       track the availability of grants, and as opportunities become available to implement
       the recommendations of this Plan, prepare or participate in developing grant
       proposals;
       manage the grants obtained to fund the Plan’s projects;
       represent the County at MTC meetings to develop criteria for the federal Jobs
       Access/Reverse Commute program and other federal, state and regional funding
       programs;



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      represent the County at Contra Costa Transportation Authority meetings to develop
      criteria for the Lifeline Transportation Program;
      serve as liaison to the Workforce Investment Board and with other County agencies
      that provide employment or transportation services or resources to low-income
      county residents;
      act as a resource to community groups; and
      serve as a liaison to other organizations and jurisdictions responsible for the
      services used by CalWORKs participants and other low-income residents.
      inform the County’s Community Development Department and Public Works
      Department about new projects and services to ensure interdepartmental
      coordination.

As discussed above, the Coordinator’s primary role is to assure that the Plan is
implemented. Thus, the Coordinator would also be a liaison to other agencies involved in
implementation of the Plan, such as the Boards of the transit operators and community-
based organizations, and to various County departments.

Forums to Enhance Coordination and Communication
In order to further improve coordination among the many organizations outside the
County government structure which are also involved in welfare reform and improving
transportation access to employment, the Transportation Alliance recommends that two
new communication forums be initiated

      Either the Workforce Development Board or a member organization of the
      Workforce Transportation Advisory Council could be asked to hold a roundtable
      twice a year among various agencies. In an information exchange, each
      organization would report on its mission, projects, funding, and results.
      The County could add a page to its Web site where agencies could keep abreast of
      each other’s activities on an ongoing basis. Meeting dates, minutes, grant
      applications, implementation dates for new projects, and evaluation results could
      all be posted on the site.

Update Procedure for the Plan
The Plan recommends that the Workforce Transportation Advisory Council
overseeimplementation of the Plan and provide annual reports to the Board of Supervisors
concerning progress made in establishing a mobility support system for CalWORKs
participants and at-risk households. The Workforce Transportation Coordinator would
provide staff for this effort. The Director of the Employment and Human Services
Department should incorporate this update in a manner consistent with the procedures for
maintaining the County’s overall CalWORKs Plan. State law requires that each county



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submit to the State an annual addendum to their CalWORKs Plan. The update to the
Welfare-to-Work Transportation Action Plan can be incorporated into that addendum.




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Chapter 6. Funding
The most challenging aspect of implementing a mobility support system for low-income
residents in Contra Costa County is acquiring ongoing funding. The two groups
responsible for directing action on this plan—EHSD and the Transportation Alliance—are
currently facing budgetary constraints supporting the already existing successful programs.

This chapter summarizes the key funding sources available on the local, state and federal
levels and major qualifications to obtain funding support. By identifying funding sources
and linking these to the mobility support network, the likelihood of program
implementation increases. Unless aggressive efforts are made to obtain funding from every
public and private source, it is unlikely that new programs will be able to be maintained.
Creativity developing public-private partnerships and alternative methods of funding may
be critical to the success of this plan.


Local, State and Federal Funding
Possibilities
Measure J
Measure J passed in Contra Costa County with over 70 per cent of voters favoring funding
for transportation improvements in the County. The half-cent sales tax provides funding for
senior and disabled transportation, local street and road improvements, freeway
expansion, transit, bike and pedestrian improvements, and BART expansion.

Measure J will provide a reliable source of funding for the County until 2034. Most of the
funding has been earmarked for capital projects, however some funding is available for
programs and services, including paratransit, children’s transportation and transit. Only a
small percentage of the Measure J funding will be available for new programs, however
some programs recommended in this report may qualify for Measure J funding starting in
2009.

Transportation for Livable Communities (TLC)
MTC created this new funding program to strengthen the link between transportation and
land use. The program is made available by using regional Transportation Enhancement
Activities funding from the federal Surface Transportation Program. Funding has also come
from CMAQ (Congestion Mitigation and Air Quality).
Project sponsors are encouraged to submit proposals that improve bicycling, walking, and
encourage transit ridership through transit-oriented development. Current evaluation
criteria for projects include community involvement, benefits to bicyclists and pedestrians,
support for community redevelopment activities, and improved community mobility.



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Projects in the early or conceptual stage of their development are eligible for TLC planning
grants of up to $75,000, which are awarded to help sponsors refine and elaborate
promising project ideas. Projects with completed plans are eligible for capital grants,
which directly support construction and help turn plans into reality. Capital grants range
in size from $150,000 to $2 million per project.

Lifeline Programs
The Lifeline program, which is administered through the MTC in collaboration with the
Congestion Management Agencies (CMAs) for each county, provides funding for
transportation projects in the nine Bay Area counties. Lifeline succeeds the former Low-
Income Flexible Transportation Program (LIFT) which was also used for funding low-
income transportation related projects in the County.          Lifeline projects must be
community-based transportation projects which are developed in a collaborative process,
address transportation gaps or barriers, and ultimately improve the range of transportation
options.
Lifeline grants can be used to fund Community Based Transportation Programs. MTC has
shifted the program administration and management to the CMAs in most counties,
including Contra Costa County. In Contra Costa, the CMA is the Contra Costa
Transportation Authority. For fiscal years 2005-2006 through 2007-2008, $2.47 million
will be available to the county through the Lifeline Program. Programs may be funded for
up to 3 years, at a maximum of $400,000 per program.
Several programs recommended for Contra Costa County would qualify for consideration
under the Lifeline Program. Currently MTC staff is recommending applications for funding
to be due in late April, 2006, with the call for proposals issued March 1, 2006.

Environmental Justice Context Sensitive Grants
Caltrans offers Environmental Justice (EJ) grants that focus on context sensitive
transportation planning. EJ grants focus on planning with low-income groups, minority
communities and CBOs.
The two main factors considered for this grant are:
       1. The engagement of low-income and minority groups in the planning process
       2. Considering equity in transportation investment.
MTC is acting as the local administrator of the grant and is coordinating and collecting
applications. EHSD recently received an EJ grant for the funding of this study and CCCTA
received an EJ grant for their marketing program in the Monument Corridor.

California Office of Traffic Safety Grants (OTS)
The California Office of Traffic Safety (OTS) awards federal funding on a competitive basis
to cities and counties. Evaluation criteria include potential traffic safety impact, collision


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statistics ranking, seriousness of identified problems and performance on previous OTS
grants. Applications are due in January with funding available the following October.
Examples of programs that have received awards include:
       Pedestrian Lighted Crosswalks in Berkeley
       Neighborhood Speed Reduction Project in Sunnyvale
       Safe Schools Program, including a Walk to School project, in San Francisco
       Neighborhood Traffic Watch Program in Redwood City and Contra Costa County

SAFETEA-LU
The Safe, Accountable, Flexible and Efficient Transportation Equity Act—A Legacy for
Users (SAFTEA-LU) is the new federal transportation bill that succeeded TEA-21, providing
funding for a wide variety of surface transportation programs. SAFETEA-LU was recently
authorized and will be in effect through FY 2009. A few programs that can benefit Contra
Costa County in the implementation of this plan are covered below.

Section 5307 Urbanized Area Formula Grants
The Urbanized Area Formula Grant assists transit agencies serving an urbanized area with
a population greater than 200,000. The funding can be used for capital costs of new and
current programs.

Funding for Urbanized Areas has increased by 24.7% since TEA-21. Grantees must submit
annual reports on progress to the FTA.

Section 5310 Formula Grants for Special Needs for Elderly Individuals and
Individuals with Disabilities
Section 5310 is a formula grant program that aids programs dedicated to improving the
quality of transportation for the elderly and persons with disabilities. A special caveat in
this section is the inclusion of a seven state pilot program looking at the benefits of
allowing 5310 funds to be used for operating costs, since traditionally capital expenses
have traditionally been covered (only include this if you know that California is one of the
seven).

Section 5310 Funding has increased by 53.5% since TEA-21. In California, this grant is
primarily used for vehicle purchase and associated equipment. Funding amounts will be
determined using a formula based on the population of disabled individuals in the State,
and split between urbanized and non-urbanized areas. Grants can be made directly to
transit systems or to the State.

Section 5317 New Freedom Program
The New Freedom Program is a formula grant fund intended to fund capital and operating
costs of services as well as facilities improvements that exceed ADA requirements. Ten per

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cent of project funding can be used for planning, administration and technical assistance,
while the rest is designated for capital and operating costs.

This is a new program that was not funded prior to the passage of SAFTEA-LU. The formula
distribution used to allocate funding will be closely aligned with what is currently used for
JARC.

Job Access and Reverse Commute (JARC)
The Federal Transit Administration offers funding for the Job Access and Reverse Commute
program. The JARC program funds projects focused on aiding welfare recipients or low-
income populations in accessing job opportunities. The goal of the program is to improve
mobility and economic opportunities for welfare recipients and other low-income people
through the provision of new or expanded transportation service.

The program is divided into two segments—Reverse Commute and Job Access. Below is a
brief description of each type of project:
       A Job Access Project is one that provides new or expanded transportation service
       designed to fill gaps that exist for welfare recipients and other low-income
       individuals to and from jobs and other employment-related services.
       A Reverse Commute project facilitates the provision of new or expanded mass
       public transportation services for the general public from urban, suburban, and rural
       areas to suburban work sites.

JARC funding is available for capital and operations expenses. A range of different projects
qualify for funding, including programs that address the following:
       Late night service
       Weekend service
       Shuttle service
       Fixed-route expansion
       Demand responsive service
       Ride share and carpool
       Bicycling
       Automobile loan

JARC may also be used for marketing efforts. There are some restrictions to JARC funding,
including programs which fund individual transit passes or planning activities.

A 50% funding match is required for all JARC funds. However, the matching funds need
not come from the department receiving the funding, but may include any other entity,
with the exception of federal DOT funds. Not more than 10 per cent of a program’s
administrative cost may be funded with JARC funds.

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With the recent adoption of SAFETEA-LU, JARC shifted from earmark funding to formula
funding. The new formula is based on the number of low-income families and welfare
recipients. Funding will be split amongst urbanized and non-urbanized areas.

Community Based Transportation Grant (CBTG)
The US Department of Housing and Urban Development administers the Community
Based Transportation Grant program. In 1974, the Housing and Community Development
Act established the CBTG program as replacement for several other urban renewal,
housing, and neighborhood development programs. This program encourages community
partnerships and participation. Cities, counties, community-based groups or public entities
are all eligible. CBTG offer 80 per cent Federal/State funding, with a 20 per cent local
funding match.


Private Funding and Community Partnerships
Private foundations may also be potential sources of funding for the recommended
strategies, particularly those that are appropriate for pilot projects where seed money is
required. Following are two foundations that have either funded transportation projects in
the past or that include community improvements as part of their grant funding scope.

East Bay Community Foundation
The Arnhold Fund, which is administered through the East Bay Community Foundation,
may be used for projects that enhance transportation options for older adults in the East
Bay. The fund has already contributed to projects in Contra Costa County, including
staffing for EHSD, the recent “Mobility=Independence” Conference, and Older Driver
Wellness classes.

Zellerbach Family Fund
The Zellerbach Family Fund offers grants to organizations based in the San Francisco Bay
area. Though primarily a funder for the arts, the Zellerbach Family Fund offers several
grants in areas such as:
      Improving Human Service Systems
      Strengthening Communities
      Immigrants and Refugees
Though funding through the Zellerbach Foundation is limited to small annual grants, this
group represents an opportunity to partner with local community groups to administer an
area-specific project.




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Community Partnerships
An additional approach to expanding program funding is partnering with community
groups, transit agencies, or employers. Adopting programs with a partner can share costs
and build investment in the program.

EHSD and the Transportation Alliance already have a history of collaborating with
transportation advocacy groups such as the Transportation Land Use Coalition (TALC) and
the Monument Community Partnership to improve transportation options for low-income
communities in Contra Costa County. TALC has recently developed a working group
which focuses on improving community access to health care. The numerous successes of
this group include advocating for changes in transit routes, increased stops, and several
new bus shelters, amongst others. Opportunities for partnering with other community-
based groups should be explored in the implementation of this report’s recommendations.




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APPENDIX A
2003 PROGRESS REPORT ON ACHIEVING
THE 1999 PLAN GOALS
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  The following is a review and evaluation of progress made in achieving the goals
  outlined in the above Recommended Mobility Support Systems section of the 1999
  Transportation Action Plan.

  TIER 1 PROJECTS
  A. Enhance Commute Alternatives: The purpose of this project was to “fund programs
     to increase commute alternative incentives.” The Dept. of Labor funds that were
     allocated to this project were spent as follows:
         1. To help fund foreign language translations of the “Making Public Transit
              Work for You” video.
         2. To help fund EHSD’s Rides To Success demand-response transportation
              program for CalWORKs participants.
         3. To help match MTC’s LIFT grants to expand two bus routes to better meet the
              employment transportation needs of the low-income population. These were
              County Connection’s Route 114 serving Concord’s Monument Corridor and
              Golden Gate Transit’s Route 40 providing expanded service between
              Richmond and San Rafael.
     Status/Evaluation: All 3 programs are ongoing.
  B. Owner-Operator Shuttles: Purpose: “Create jobs for WtW recipients as operators
     of shuttle buses providing transportation for children.”
      Funding was obtained for this project from the Governor’s 15% Welfare to Work
      grant, however, due to restrictions on the funding which prevented the use of the
      funds to purchase vehicles, the project was changed to funding the training of
      CalWORKs participants as bus drivers. Over 1.5 years, this project trained and
      placed 38 CalWORKs participants as bus drivers with a Class B commercial license.
      In addition to the “hard skills” involved in bus driving, this program featured a “soft
      skills” component to assist trainees in dealing with the issues involved in
      transitioning from welfare to work. Many of these individuals drove for EHSD’s
      Children’s Transportation Project.
     Status/Evalution: Bus Driver Training Program ended 8/01. By that point, it had
     provided an opportunity to most of the CalWORKs participants who had a career
     interest in this field. This project developed a good training model which can be
     duplicated later or by different operators.
  C. Children’s Transportation Program: Purpose: “Extend one-stop concept to
     transportation options for children.”
      For this project, EHSD used funding from the Governor’s 15% grant to contract
      with Laidlaw Transit to provide transportation for the children of CalWORKs
      participants to school and daycare, thus relieving their parents of that part of their
      transportation barriers to obtaining employment. Later the funding transitioned to
      CalWORKs. Note that many of the bus drivers in this program were graduates of
      the Bus Driver Training Program, above.
      Status/Evaluation: This is an ongoing program of EHSD and has been a success in
      helping to facilitate the training and employment of CalWORKs participants through
      providing them with a reliable way to transport their children to school and



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      daycare. The current bus contractor for the Children’s Transportation Project is MV
      Transportation, Inc.
  D. Centralized Information Project: Purpose: “Extend one-stop concept to provision
     of information about transportation options and trip planning.”
      Funding from EHSD’s Governor’s 15% grant provided the following information
      projects:
         1. Provide computer terminals in each of the One-Stop Career Centers in the
             county with a dedicated internet home page set to the TRAKS website,
             providing information on commute alternatives. This also included
             monitoring of the website to identify “hits” from these terminals.
         2. Funded GIS mapping of concentrations of the county’s CalWORKs
             households in relation to transit lines. This was a great tool in helping to
             illustrate the transportation issues faced by the low-income residents of the
             county. Since then, the software purchased through this grant has been
             utilized to map various other populations in the county.
         3. Funded a transportation resource inventory of the county, including many
             social service-related agencies.
         4. Funded a “Transportation Survey of CalWORKs participants in the County”
             which provided valuable data on the employment transportation issues faced
             by the low-income populations of the county.
      Status/Evaluation: The computer terminals have become part of the computer
      resource room of each One-Stop Center. With unsupervised use, it was difficult to
      determine their value as far as being a transportation information resource. A
      suggestion was made that the links on all the computers should be updated. The
      GIS maps are still in use as well as the software. The transportation resource
      inventory is not current, but could serve as a base document for an update project.
      The survey data is still valuable as documentation for funding proposals, etc.
  E. Community Input into Planning Process: Purpose: “More effective and widespread
     public input into transit planning process.”
      Status/Evaluation: This has been accomplished primarily through the ongoing
      nature of the Transportation Alliance itself, with regular meetings for nearly 3 years
      focused on employment transportation issues. In addition, the Transportation
      Survey of CalWORKs participants mentioned above has provided valuable insight
      into the transportation issues faced by the low-income population of the county, as
      has the input of EHSD’s caseworkers who work with participants on a one-to-one
      basis. The transit operators themselves also have avenues of community input,
      such as County Connection’s Accessible Services Committee and Citizen Advisory
      Committee. In addition, transportation focus groups sponsored by MTC have been
      held in various low-income communities of the county.
  F. Vehicle Programs: Purpose: “Provide resources to help WtW participants locate
     cars, car repair, insurance.”
      EHSD provides assistance to CalWORKs participants who need a car to access work
      or training in the form of mileage reimbursements and assistance with car repairs
      and insurance. In addition, EHSD has recently implemented the KEYS Auto Loan
      Program to assist employed CalWORKs participants who have a demonstrated need


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        for an automobile to access employment. Since January, 6 participants have been
        approved for car loans and 1 has completed all the necessary steps of the program
        and now has her car. EHSD is also now in the process of centralizing auto repairs
        so as to provide better, more reliable, and more cost-effective service to those
        participants who need car repairs.
        Status/Evaluation: The KEYS Auto Loan Program has recently received a LIFT grant
        from MTC to double the size of the program. As a loan program, if the default rate
        can be kept down, KEYS will become a self-generating program as the loans are
        repaid and re-loaned. Of course, the costs of managing the program will be
        ongoing. EHSD staff are looking at other ways to expand KEYS including to low-
        income populations beyond CalWORKs.
  G.    Transit Subsidy Program: Purpose: “Provide transit subsidies or vouchers.”
        EHSD currently provides transit tickets and passes for employment transportation
        purposes to CalWORKs participants.
        Status/Evaluation: There is a need for assistance with the high cost of transit for
        those low-income residents who do not qualify for CalWORKs or other type of
        assistance, thus, the so-called “working poor.”
  H.    Pilot Late-Night/Weekend Demand-Response Transit: Purpose: “Pilot demand-
       response transit during nights and weekends in low-income areas.”
        EHSD’s Rides To Success demand-response service was developed to meet this
        need for CalWORKs participants, as well as to provide more flexible employment
        transportation options, particularly for those who do not have access to a car.
        Status/Evaluation: Rides To Success has been in service since Sept. 2001, and
        currently provides an average of 1,200 to 1,300 one-way rides per month. The
        service has been funded by CalWORKs, and through a LIFT grant, service is now
        being extended to include the Workforce Investment Act enrolled clients of the
        One Stop Career Centers. RTS is a short-term transitional service offering a limited
        number of rides to eligible participants, while theoretically they are working on a
        long-term solution with their caseworkers. Sometimes this is not feasible given the
        lack of transportation infrastructure in some areas plus clients’ needs for multiple
        stops, such as to daycare.
  I.   Increase Frequency and Add Weekend Service to Existing Bus Routes: Purpose:
       “Add service to routes serving low-income neighborhoods.”
        Status/Evaluation: In some areas this has been accomplished, for example, AC
        Transit Route 376 in N. Richmond, County Connection Rt. 114 in Concord’s
        Monument Corridor and Golden Gate Transit Rt. 40-42 between Richmond and San
        Rafael. MTC’s Lifeline Transit Study identifies other routes that need temporal
        expansion, with greater frequency, later hours or weekend service.
  J.   Express Route Service Between East County and Bay Point BART: Purpose:
       “Implement frequent express service between East County communities and Bay
       Point BART.”
        Status/Evaluation: In effect.
  K.   Expand Service and Offer Free Fare on AC Transit Route 376: Purpose: “Increase
       frequency of buses from 60 minutes to 30 min. & offer free fare.”



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       Status/Evaluation: Route 376 is currently operating with 30 minute headways,
       however a free fare is not yet available. Given the tough budget situation currently
       faced by most transit operators including AC Transit, it may be some time before
       free rides can be available on this or any other route.

TIER 2 PROJECTS
   A. Employer Marketing Program: Purpose: “Develop monitoring system and
      employer marketing package.”
       Status/Evaluation: Initial efforts in this regard include contacts between the One
       Stop Career Centers and the Contra Costa Commute Alternative Network (CCAN),
       and EHSD transportation staff efforts in conjunction with the LIFT project to expand
       bus transportation between Richmond and San Rafael. More work needs to be
       done in this area, particularly with the Business Services staff of the One-Stop
       Career Centers.
   B. Regional Transit Guide Update: Purpose: “Transportation Alliance to provide input
      into updated guide, cost and distribution.”
       Status/Evaluation: RIDES for Bay Area Commuters, under contract to MTC, has
       done a Contra Costa County Transportation Resource Guide every other year for
       several years. It is also on-line through MTC’s website. RIDES is also currently in
       the process of developing a desktop guide. EHSD’s Transportation Unit also
       developed a transportation desk guide for use by the dept.’s caseworkers.
   C. Bus Signage: Purpose: “Consistent, easily understood signage at key bus stops.”
       Status/Evaluation: There are currently not a consistent set of signage standards for
       all operators. For example, County Connection only puts schedules at stops that
       are served by more than one route. On-board surveys of bus patrons show that
       people do get information from signs and schedules at stops.
   D. Develop Process for Ensuring Save Access to Transit: Purpose: “Process to ensure
      safe access to transit via sidewalks, crosswalks, RR crossings.”
       Status/Evaluation: This is an ongoing issue that requires attention from multiple
       agencies and jurisdictions. It was suggested that the Transportation Alliance team
       up with the Safe Communities/Safe Routes to School Program to work on this.
   E. Loans or Grants to Remove Barriers to Driving: Purpose: “SSD (EHSD) would loan
      or grant $ to enable WtW participants to drive.”
       Status/Evaluation: See Vehicle Programs under Tier 1, above. In addition, EHSD
       currently helps participants with car repairs and insurance costs. Departmental
       policy prohibits using CalWORKs funds to pay for outstanding tickets and fines,
       however EHSD assists participants in appealing to courts to reduce fines and
       substitute community service time for fines when possible.
   F. Loaner Cars: Purpose: “Loan cars for temporary use for interviews, to get drivers
      license, etc.”
       Status/Evaluation: No progress. However, EHSD’s Rides To Success demand-
       response employment transportation service can provide the flexibility in
       transportation for CalWORKs participants that this item addresses.
   G. Subsidize Emergency Roadside Membership: Purpose: “Subsidize membership in
      roadside service clubs.”


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        Status/Evaluation: Has not been implemented. However, EHSD staff have
        considered it as an effective tool, particularly in conjunction with the KEYS Auto
        Loan Program. Not likely to be implemented in the near future due to budget
        considerations.
  H.   Tax Incentives for Employer-Sponsored Transportation Initiatives: Purpose: “Pass
       legislation to offer tax incentives to employers who implement transportation
       projects.”
        Status/Evaluation: Tax incentives are available for employers to assist employees
        with using transit. Not aware of other incentive programs.
  I.   Improve Public Bus Links Between West and Central County and East and Central
       County: Purpose: “Direct, convenient, less expensive bus connections between
       West and East Co. and Central Co.”
        Status/Evaluation: Tri-Delta Transit currently has one bus route, Route 200, that
        connects East County with Martinez in Central County, and WestCAT runs their
        Route 30Z between West County and Martinez. In conjunction with the Express
        Bus Plan and in an effort to streamline connections, an effort has been underway to
        develop a convenient bus transfer hub off a Hwy 4 exit in Martinez. This would
        allow easy on- and –off freeway access for timed connections between County
        Connection, Tri-Delta and WestCAT buses. This will result in faster, more
        convenient service. A site has been located and the process of developing funding
        to improve the site has begun.
  J.   BART Rental Cars: Purpose: “Pilot to subsidize rental fee.”
        Status/Evaluation: Has not been implemented, however the concept of car-sharing
        is being discussed, although it is not yet available in Contra Costa County.
  K.   Jobs and Child Care near BART Stations: Purpose: “Locate more jobs, child care,
       and other services near BART stations.”
        Status/Evaluation: BART is in the process of developing plans for transit villages at
        several stations within Contra Costa County that would include various services
        including child care.
  L.   Neighborhood Mobility Centers: Purpose: “Centers would coordinate
       transportation resources.”
        Status/Evaluation: Has not been implemented in Contra Costa. An immigrant-
        oriented neighborhood mobility center was tried in Alameda County and failed.
        There is a need to provide transportation information for non-English speakers.
  M.   Real-time Transit Information System: Purpose: “Provide real-time transit
       information to riders at key stops.”
        Status/Evaluation: Transit operators are in the process of implementing this
        technology as resources allow.
  N.   Earmark Funds for Child Care Transportation: Purpose: “State legislation that
       would earmark funds for children’s transportation.”
        Status/Evaluation: Has not been achieved. However local efforts have included,
        EHSD’s Children’s Transportation Project and the Student Bus Pass program piloted
        by A.C. Transit.




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  The Recommended Revised and Expanded Transportation Action Plan for 2004

  Upon reviewing the status of the progress made toward achieving the goals of the 1999
  Transportation Action Plan, the Transportation Alliance developed the following
  Recommended Mobility Support System matrix for 2004.




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Figure 18              Recommended Mobility Support System
                                                                Responds to
                      Brief Description         Lead Agency     these needs                                                                                   2003 Next Steps
     Project                (1999)                 (1999)          (1999)               2003 Project Status              2003 Funding Status
TIER 1
Enhance             Fund programs to           Contra Costa     Lower costs of   •    Supported translations of         Previously funded          •    Develop new funding for this
Commute             increase commute           TDM Managers     transportation        “Making Public Trans. Work        through East Bay                component.
Alternatives        alternative incentives                                            for You” video.                   WORKS Department of
                                                                                                                        Labor grant                •    Seek ways to increase employer
                                                                                 •    Matched 2 LIFT grants to                                          involvement, i.e.: through
                                                                                      expand bus trans.                                                 collaboration with CCAN and
                                                                                                                                                        RIDES.
                                                                                 •    Supported EHSD’s Rides To
                                                                                      Success employment trans.
Owner/              Create jobs for WTW        Social Service   Reduce travel    Converted to a bus driver-training     Funded through 1998        Developed excellent pilot model, which
Operator Shuttles   recipients as operators    Department       time; provide    program to train CalWORKs clients      Governor’s Grant.          could be duplicated with funding.
                    of shuttle buses                            before/after     as bus drivers for EHSD’s Children’s   Currently not funded.
                    providing transportation                    school           Trans. Program. 38 graduated
                    for children                                transportation   through 8/01 when training
                                                                                 terminated.
Children’s Trans.   Extend one-stop            Social Service   Reduce travel    Children’s Trans. Project serving      Initially funded through   Program will continue for the near
Program             concept to trans.          Department       time; lower      children of CalWORKs clients has       1998 Governor’s Grant.     future. Additional funding sources
                    Options for children                        trans. costs;    been in place since 8/00 & is an       Currently funded by        should be located to stabilize long-term.
                                                                provide          ongoing program of EHSD.               CalWORKs and a JARC
                                                                information                                             grant through MTC.
                                                                about trans.
                                                                resources




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                                                                   Responds to
                     Brief Description        Lead Agency          these needs                                                                             2003 Next Steps
     Project               (1999)                 (1999)              (1999)           2003 Project Status              2003 Funding Status
Centralized       Extend one-stop            Social Service       Provide         •   Provided computer terminals in   Funded through 1998       •   Continue to use GIS mapping
Information       concept to provision of    Department           information         One-Stop Centers set to          Governor’s Grant. No          software as needed to update
Project           information about trans.                        about trans.        TRAKS website through 2001.      current funding.              map info.
                  Options and trip                                resources
                  planning                                                        •   Provided software & GIS                                    •   Provide trans. info links on all
                                                                                      mapping of CalWORKs                                            EHSD’s client-use computers.
                                                                                      households vs. transit lines-
                                                                                      Provided trans. resource
                                                                                                                                                 •   Continue to use client trans.
                                                                                                                                                     survey data to develop policy &
                                                                                      directory of co.- Provided
                                                                                                                                                     services.
                                                                                      trans. survey of CalWORKs
                                                                                      participants.                                              •   Use of the new regional 511
                                                                                                                                                     system for phone based transit
                                                                                                                                                     information.
                                                                                                                                                 •   Bus operators could do regional
                                                                                                                                                     outreach.

Community Input   More effective and         Community-based      Information     •   Ongoing through regular Trans.   No additional $ needed;   •   Continue Trans. Alliance
into Planning     widespread public input    organizations,       about transit       Alliance meetings, transit       could be incorporated         meetings with focus on
Process           into transit planning      transit operators,   needs               operator forums, & input of      into existing planning        increasing involvement of
                  process                    Trans. Alliance                          EHSD case managers.              process                       consumers and employers.
                                                                                  •   The trans. survey of                                       •   Update the transportation survey
                                                                                      CalWORKs participants                                          periodically over time.
                                                                                      (above) has also provided
                                                                                      valuable information.
                                                                                                                                                 •   Target diverse populations
                                                                                                                                                     including those with different
                                                                                                                                                     languages.




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                                                                 Responds to
                      Brief Description         Lead Agency      these needs                                                                               2003 Next Steps
     Project                (1999)                  (1999)           (1999)             2003 Project Status             2003 Funding Status
Vehicle Programs   Provide resources to        Social Service   Trans. nights     EHSD provides CalWORKs clients       CalWORKs, plus KEYS        •   As an auto loan program, KEYS
                   help WTW participants       Department       and weekends;     who need a car to access             Auto Loan program has          can become close to self-
                   locate cars, car repair,                     reliable cars     work/training:                       recently been doubled in       generating as the loans are
                   insurance                                                      • mileage reimbursement &            size through an MTC            repaid and re-loaned.
                                                                                      assistance with insurance &      LIFT grant.
                                                                                      car repairs.
                                                                                                                                                  •   EHSD is in the process of
                                                                                                                                                      centralizing car repair services so
                                                                                  •    KEYS Auto Loan Program to                                      as to provide better, more cost-
                                                                                       fund auto loans to clients.                                    effective service.
                                                                                                                                                  •   EHSD is exploring ways to
                                                                                                                                                      provide lower-cost reliable cars
                                                                                                                                                      for KEYS clients and to make
                                                                                                                                                      auto loans available to low-
                                                                                                                                                      income, non-CalWORKs families.
                                                                                                                                                  •   As car-sharing programs expand,
                                                                                                                                                      this alternative should be
                                                                                                                                                      explored as a means to assist
                                                                                                                                                      low-income families with
                                                                                                                                                      employment trans.
Transit Subsidy    Provide transit subsidies   Social Service   Lower cost of     As a supportive service, EHSD        CalWORKs                   •   Due to the increasing costs of
Program            or vouchers                 Department       trans.; provide   provides bus tickets and passes to                                  transit fares, there is a continued
                                                                seamless fare     clients who use public transit for                                  need for fare subsidies for the
                                                                payment           work or training.                                                   “working poor” who don’t qualify
                                                                                                                                                      for CalWORKs or other types of
                                                                                                                                                      assistance.
                                                                                                                                                  •   MTC’s Affordability Study




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                                                                   Responds to
                     Brief Description          Lead Agency        these needs                                                                                   2003 Next Steps
      Project              (1999)                   (1999)            (1999)                 2003 Project Status            2003 Funding Status
Pilot Late-       Pilot demand response       Public transit      Penetration of     EHSD’s Rides to Success demand-      Currently funded by         Program will continue for the near
night/week-end    transit during nights and   operators or        transit into       response service was developed to    CalWORKs, with a small      future. Additional funding sources
demand response   weekends in low-income      other lead agency   low-income         meet this need for CalWORKs          MTC LIFT grant to fund      should be located to stabilize long-term
transit           areas                       contracting with    neighborhoods      participants. The service did        service to the Workforce    and expand service hours and
                                              private or public   and job            operate until 1:00 AM on             Investment Act clients of   capacity.
                                              operators           locations; late    weeknights but due to budget cuts,   the One-Stop Career
                                                                  night and          currently operates until 10 PM.      Centers and Emancipated
                                                                  weekend            Service is also available on         Foster Youth.
                                                                  service; reduce    Saturdays.
                                                                  travel time
Pilot Late-       Pilot demand response       Public transit      Penetration of     EHSD’s Rides to Success demand-      Currently funded by         Program will continue for the near
night/week-end    transit during nights and   operators or        transit into       response service was developed to    CalWORKs, with a small      future. Additional funding sources
demand response   weekends in low-income      other lead agency   low-income         meet this need for CalWORKs          MTC LIFT grant to fund      should be located to stabilize long-term
transit           areas                       contracting with    neighborhoods      participants. The service did        service to the Workforce    and expand service hours and
                                              private or public   and job            operate until 1:00 AM on             Investment Act clients of   capacity.
                                              operators           locations; late    weeknights but due to budget cuts,   the One-Stop Career
                                                                  night and          currently operates until 10 PM.      Centers and Emancipated
                                                                  weekend            Service is also available on         Foster Youth.
                                                                  service; reduce    Saturdays.
                                                                  travel time
Increase          Add service to routes       Public transit      Weekend            Has been accomplished in some        Some funding for            MTC’s Lifeline Transit Study identifies
Frequency and     serving low-income          operators           transit service;   areas, i.e.: County Connection Rt.   expansion is available      other routes that need expansion.
Add Weekend       neighborhoods                                   increase bus       114 in Concord’s Monument            through MTC’s LIFT          Funding needs to be developed.
Service to                                                        frequency          Corridor and Golden Gate Transit’s   grants, however transit
Existing Bus                                                                         Rt. 40-42 between Richmond & San     budgets are currently
Routes                                                                               Rafael.                              very tight and some
                                                                                                                          services are actually
                                                                                                                          being reduced.




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                                                                  Responds to
                      Brief Description        Lead Agency        these needs                                                                                    2003 Next Steps
     Project                (1999)                (1999)             (1999)              2003 Project Status                2003 Funding Status
Express Bus        Implement frequent        Tri-Delta Transit   Penetration      In effect, with 30 minute headways       Regional Express Bus       Continue to operate.
Service between    express service                               into low-        and peak headways of 20 minutes.         funds have been
East County and    between East Co.                              income areas;                                             approved.
Bay Point BART     communities and Bay                           reduce travel
                   Point                                         time; increase
                                                                 frequency;
                                                                 lower trans.
                                                                 Cost
Expand Service     Increase freq. of buses   AC Transit          Penetration      Currently operating with 30-minute       FTA Job Access grant       Continue to operate. Free fares
and Offer Free     from 60 min. to 30 min.                       into low-        headways. Free fare not yet                                         remain a goal, but are not likely in the
Fare on AC         and offer free fare                           income areas;    available.                                                          near term due to transit budget
Transit Route                                                    late night and                                                                       difficulties.
376                                                              weekend
                                                                 service.
TIER 2
Near-term
Employer           Develop monitoring        Contra Costa        Lower trans.     Initial efforts have included efforts    Unknown. May possibly      Continued work needs to be done in
Marketing          system and employer       TDM Managers        costs            to promote the expanded GG Transit       be accomplished using      this area, involving CCAN and the
Program            mktg. Package                                                  Rt. 40-42 service to San Rafael          existing agency budgets.   Business Services Staff of the One-
                                                                                  employers.                                                          Stop Career Centers.
Regional Transit   Trans. Alliance to        Trans. Alliance     Information      RIDES for Bay Area Commuters             MTC and EHSD               Continue to provide and/or merge with
Guide Update       provide input into        and MTC             about trans.     under contract to MTC, has done a                                   MTC’s interactive transit trip planning
                   updated Guide, cost,                          resources        CCC Trans. Resource Guide every                                     website: Transitinfo.org and the 511
                   and distribution                                               other year. It is also on-line through                              system.
                                                                                  MTC’s website. RIDES is also
                                                                                  developing a desktop guide. EHSD’s
                                                                                  Trans. Unit has also developed a
                                                                                  trans. desk guide for use by the
                                                                                  Dept.’s caseworkers.




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                                                                   Responds to
                      Brief Description         Lead Agency        these needs                                                                                     2003 Next Steps
    Project                 (1999)                 (1999)             (1999)              2003 Project Status               2003 Funding Status
Bus Signage         Consistent, easily        Transit operators   Information      No current consistent set of signage    Already in transit capital   -Develop and implement consistent
                    understood signage at                         about trans.     standards for all operators. On-        budgets                      signage standards.
                    key bus stops                                 resources        board surveys show that riders go                                    -See MTC’s Transit Connectivity
                                                                                   get info from signs & schedules at                                   Study.
                                                                                   stops                                                                -“Next Bus” technology.




Develop Process     Process to ensure safe    Transit             Safe access      Ongoing issue that requires            Likely sources are cities     Continue efforts to plan “walk able”
for Ensuring Safe   access to transit via     operators, city                      attention from multiple agencies       and public transit budgets,   communities, traffic calming, etc.
Access to Transit   sidewalks, crosswalks,    staffs, Trans.                       and jurisdictions.                     incl. Meas C Return to        Possible partner: Safe Communities/
                    RR crossings              Alliance                                                                    Source Funds                  Safe Routes To School Program &
                                                                                                                                                        MTC’s Reg. Pedestrian & Bicycle
                                                                                                                                                        Com.
Loans or Grants     SSD would loan or         Social Service      Removes          See Vehicle Programs in Tier 1 re:     CalWORKs funds and            Continue current services.
to Remove           grant $ to enable WTW     Department          barriers such    EHSD’s KEYS Auto Loan Program.         KEYS Program funds.
Barriers to         participants to drive                         as outstanding   EHSD also helps CalWORKs clients
Driving                                                           tickets, car     with auto repair & insurance. By
                                                                  repair needs     policy cannot pay for tickets &
                                                                                   fines, but does assist in appealing
                                                                                   to courts for reduced fines &
                                                                                   community service.
Loaner Cars         Loan cars for temp. use   Public agencies     Reliable cars    Not available, however, EHSD’s         CalWORKs                      Seek expanded funding for Rides To
                    for interviews, get       or CBOs with                         Ride To Success demand-response                                      Success to stabilize the service and
                    drivers license, etc.     vehicle pools                        service can provide the trans.                                       add new client populations (i.e.: non-
                                                                                   flexibility this item addresses.                                     CalWORKs), and explore care-sharing
                                                                                                                                                        programs.




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                                                                   Responds to
                      Brief Description         Lead Agency        these needs                                                                                   2003 Next Steps
      Project               (1999)                 (1999)             (1999)               2003 Project Status               2003 Funding Status
Mid-term
Tax Incentives     Pass legislation to offer   Bd. of Sup.         Lower cost of    Tax incentives are available for       Unknown                    -Develop tax incentives for specific
for Employer-      tax incentives to           Contra Costa        trans. for       employers to assist employees                                     transit projects or to assist particular
Sponsored Trans.   employers who               Economic            WTW              with using transit. No other                                      types of low-income clients to travel
Initiatives        implement trans.            Partnership         participants     incentives have been developed.                                   to work.
                   Projects                    (CCEP), CCTA,                        Not avail for vanpools.                                           -Work with the Economic Partnership.
                                               MTC, transit
                                               operators, Trans.
                                               Alliance
Improve Public     Direct, convenient, less    Bus operators in    Penetration      An effort has begun to develop a       TFCA $ and possible        -Continue steps to secure funding and
Bus Links          expensive bus               Contra Costa        into low-        convenient bus transfer hub off        Measure C Commuter Way     implement development.
between West       connections between         County              income areas     Hwy 4 in Martinez. This will           funds.                     - In addition to the County Connection,
and Central        West and East Co. and                           and job          assist the Express Bus Program to                                 this side would likely be used by the
County and East    Central Co.                                     locations;       effectively connect all 3 regions of                              WestCAT Rt. 30Z and Tri-Delta’s Rt.
and Central                                                        reduce travel    the County with relatively                                        200
County                                                             time; increase   seamless and quick bus service.
                                                                   frequency;
                                                                   seamless bus
                                                                   connections




BART Rental        Pilot to subsidize rental   BART and Social     Penetration to   -Not yet implemented.                  Unknown                    Car sharing programs at BART
Cars               fee                         Service             job locations;   -Car-sharing is being considered                                  stations are being considered.
                                               Department          reduce travel    for the Pleasant Hill, Del Norte &
                                                                   time; service    Rich. BART stations
                                                                   nights, w/ends
Long-term
Jobs and Child     Locate more jobs, child     BART, CCEP,         Reduce travel    BART is developing plans for           BART & developer           -Continue development.
Care near BART     care, and other services    Local Child Care    time; match      transit villages at several stations   funding.                   -Metro Walk at the Richmond BART
Stations           near BART stations          Pl. & Dev.          land uses and    in CCC that may include childcare.                                -Pleasant Hill BART has affordable
                                               Council             jobs                                                                               housing, but child care still open.



                                                                                                                                              Page A-13 • Nelson\Nygaard Consulting Associates
Contra Costa County Low Income Transportation Action Plan
EMPLOYMENT AND HUMAN SERVICES DEPARTMENT




                                                                     Responds to
                      Brief Description           Lead Agency        these needs                                                                                2003 Next Steps
    Project                 (1999)                    (1999)            (1999)               2003 Project Status             2003 Funding Status
Neighbor-hood       Centers would               Community or        Information      Has not been implemented in CCC.      Unknown                    -Unknown. There is a need to provide
Mobility Centers    coordinate trans.           faith-based org;    about trans.     An immigrant-oriented                                            better transit information for non-
                    Resources                   public agencies     resources;       neighborhood mobility center was                                 English speakers.
                                                                    penetration      tried in Alameda Co. and failed.                                 -Make information in multiple
                                                                    into low-                                                                         languages available at existing
                                                                    income areas;                                                                     centers.
                                                                    lower costs
Real-time Transit   Provide real-time transit   Transit operators   Information      Transit operators are in process of   Transit operator budgets   -Continue implementation.
Information         info. to riders at key      with Trans.         about trans.     implementing this technology as                                  - Possible technologies: “Next Bus”,
System              stops                       Alliance            resources        resources allow.                                                 Automatic Vehicle Locator systems,
                                                                                                                                                      etc.
Earmark Funds       State leg. that would       Child Care Pl. &    Reduce travel    Has not been achieved. However,       Depends on status of       Continue efforts at state and local
for Child Care      earmark funds for           Dev. Council;       time; trans.     local efforts have included EHSD’s    County and State budgets   levels.
Trans.              children’s                  Trans. Alliance,    before/after     Children’s Transportation Project
                    transportation              Children &          school;          & AC Transit’s Student Bus Pass
                                                Families Policy     support          Program.
                                                Forum, SSD,         Children’s
                                                Comm. Serv.         Trans. Project
                                                Dept.




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APPENDIX B
ORGANIZATIONS INVITED TO PARTICIPATE
IN PUBLIC PROCESS
Contra Costa County Low Income Transportation Action Plan
EMPLOYMENT AND HUMAN SERVICES DEPARTMENT




Employers
John Muir Medical Center
Kaiser Hospital
Bank of America
United Parcel Service (UPS)
Mt. Diablo Unified School District
SBC
Chevron-Texaco
Renaissance Club Sport
Bishop Ranch Transportation Center

County Staff
Joel Flamand
Steven Goetz
Chris Parkhurst
Renee Giometti

Job Clubs
Job Club Martinez
Job Club Antioch
Job Club Richmond

Transit Providers and Groups
WestCAT
AC Transit
County Connection
Tri-Delta
Community Services Department (Headstart Program)
511 Commute Alternative

County Departments
County Community Development Department
Contra Costa Transportation Authority Citizens’ Advisory Committee




                                               Page B-1 • Nelson\Nygaard Consulting Associates
Contra Costa County Low Income Transportation Action Plan
EMPLOYMENT AND HUMAN SERVICES DEPARTMENT



Organizations
Shelter Inc
Rubicon
Family Stress Center
Contra Costa Child Care Council
Richmond Improvement Association
Greater Richmond Interfaith Program
Transportation and Land Use Coalition
West Contra Costa Transportation Advisory Committee
Bay Point Transportation Equity and Community Health




                                             Page B-2 • Nelson\Nygaard Consulting Associates
APPENDIX C
INTERVIEW GUIDE FOR CONTRA COSTA
COUNTY CALWORKS PARTICIPANTS
Contra Costa County Low Income Transportation Action Plan
EMPLOYMENT AND HUMAN SERVICES DEPARTMENT




Interview Guide for Contra Costa County
CalWORKs Participants

Contra Costa County has convened a Transportation Alliance to develop an Action Plan for
cost-effective transportation serving low-income people who are moving from welfare to
work in the county. The purpose of this group is to help gather information from those
who are working on this issue and to get their insights on potential barriers and solutions.
We appreciate the time you are spending with us, because it will contribute valuable input
into this planning process.
       Introductions: name and where you live.
       How do you find out about transportation options available to you? Do you have
       any ideas to help you find out transportation information more easily?
       Do you own a car that works? Do you have a driver’s license?
       What specific transportation barriers do you face? In what way do the current
       transportation options not work for you?
       What are some changes you would like to see in the public transportation system?
       What type of solutions do you see working?
       Would you consider carpool or vanpool options? Is bicycling an option?
       What places do your children need transportation to?
       Is language a barrier for you?
       If you have been employed in the recent past, how did you travel to and from
       work? Did you have any problems traveling?
       Do you sometimes not ride transit because of the fares?
       In a typical week, where do you need transportation to and from, and when?
       Have you turned down or lost a job because of transportation?




                                                 Page C-1 • Nelson\Nygaard Consulting Associates
APPENDIX D
TRANSPORTATION ALLIANCE
MAILING LIST
Contra Costa County Low Income Transportation Action Plan
EMPLOYMENT AND HUMAN SERVICES DEPARTMENT




Dee Abrams
Work Force Services                  Sharon Bemhus
Contra Costa County                  Americorps Vista First Program
                                     Concord
Joseph Ali
Kids on Wheels                       Summer Brenner
Walnut Creek                         WCCTAC
                                     San Pablo
Charles Anderson
WestCat                              Sandy Bustillo
Pinole                               Work Force Services - GA
                                     Contra Costa County
Pam Arrington
Lake Children’s Center               CC Trans. Authority
San Pablo                            Buskirk Ave
                                     Pleasant Hill
Rick Aubrey
Rubicon                              Linda Chandler
Richmond                             Work Force Services Development Board
                                     Concord
Eileen Ayala
George Miller East Center            Aleida Chavez
Concord                              Westcat
                                     Pinole
Neil Barth/Jim Williams
Worldwide Education Services         Al Coolidge
Concord                              Independent Living resources
                                     Concord
Lynn Baskett
Hospital Council                     Ron Cooper
Berkeley                             St Vincent de Paul Society
                                     Pittsburg
Claud Battaglia
Independent Living Resources         Nancy Corinblit
Concord                              Citizens’ Advisory Committee, CCTA
                                     Walnut Creek
Jeff Becerra
RIDES For Bay Area Commuters, Inc.   Wilda Davisson
Oakland                              Child Development Site Managers
                                     Richmond
Maggie Bohlman
OPTIC Program
Antioch


                                     Page D-1 • Nelson\Nygaard Consulting Associates
Contra Costa County Low Income Transportation Action Plan
EMPLOYMENT AND HUMAN SERVICES DEPARTMENT




Mark DaSaulnier                        Candy Gayles
Supervisor District 4                  Church Lane
Contra Costa                           San Pablo

Obra Day                               Donna Gerber
Bank of America                        Supervisor District 3
Concord                                Contra Costa County

Debra Diaz                             Jim Gleich
Richmond PIC                           AC Transit
Richmond                               Oakland

Ernestine DeFalco                      Federal Glover
League of Women Voters Diablo Valley   Supervisor District 5
Lafayette                              Contra Costa County

Candy Duperroir
Contra Costa Child Care Council        Peggy Goularte
Antioch                                Mechanics Bank
                                       Richmond
Margaret Dowling,
Share a Helping Hand                   Pamela Hayes
Pittsburg                              Goodwill Industries
                                       Antioch
Catherine Ertz-Berger
Child Care Council                     Thomas Harais
Concord                                Tri Delta Transit
                                       Antioch
Ann Flemer
MTC                                    Sandy Hathaway
Oakland                                St. Vincent de Paul
                                       Pittsburg
Chris Gallagher
Work Force Services                    Deidre Heitman
Contra Costa County                    BART
                                       Oakland
Jennifer Garcia
City of Pittsburg                      Maria Hernandez
Pittsburg                              Workforce Services
                                       Contra Costa County
June Garrett
Gov’t & Comm. Relations BART           Jeff Hobson
Oakland                                TALC


                                       Page D-2 • Nelson\Nygaard Consulting Associates
Contra Costa County Low Income Transportation Action Plan
EMPLOYMENT AND HUMAN SERVICES DEPARTMENT



Oakland                                    Rides for Bay Area Commuters, Inc.
                                           Oakland
Kathy Hoffman                              Leila Marsh
George Miller’s Office                     Kaiser Permanente
Concord                                    Walnut Creek

Mary Johnson                               Lorena Martinez-Ochoa
Contra Costa Child Care Council            CC Health Services
Antioch                                    Martinez

Charlie Jones                              Ramona McCoy
Alternative Education                      Las Deltas Infant/Toddler
Antioch                                    North Richmond

Kathleen Kelly                             Rosemary Mead
AC Transit                                 Central Contra Costa Transit Authority
Oakland                                    Concord

Harvey A. Katz                             Kay Merritt, M.A.
Golden Gate Bridge           Highway   &   Peralta Community College District
Transportation Dist.                       Hayward
San Rafael
                                           Jeanette Miller
Carolyn Krantz                             EDD-LNI
Federation of Interfaith Collations        Pleasant Hill
St. Peter Matyr Church
Pittsburg                                  Kareen Morgan
                                           Work Force Services - Policy
Jeanne Krieg                               Contra Costa County
Tri Delta Transit
Antioch                                    Gail Murray
                                           Consultant
Kathleen Linquist                          Walnut Creek
Youth Development Services
Contra Costa County                        Eposi Ngomba-Westbrook
                                           Verde Children’s Center
Bill Liskamm                               North Richmond
Paratransit Coordinator
San Rafael                                 Deborah O’Conner
                                           Work Force Services
Leilani Luia                               Contra Costa County
Lifetimes
Oakland                                    Judy Olcott
                                           Work Force Services
Rebecca Marin                              Contra Costa County


                                           Page D-3 • Nelson\Nygaard Consulting Associates
Contra Costa County Low Income Transportation Action Plan
EMPLOYMENT AND HUMAN SERVICES DEPARTMENT




Lynn Osborn                           Maurice Shiu
TRANAPAC                              Public Works
Walnut Creek                          Contra Costa County

Sandra Padilla                        Andre Shumake
Transportation & Land Use Coalition   Richmond Improvement Assn.
Oakland                               Richmond

Paul Page                             Larry Sly
FTA Region IV                         Contra Costa Food Bank
San Francisco                         Concord

Jim Patton                            Connie Sopher
Patton & Assoc.                       MTC
Antioch                               Oakland

Darrell Perry                         Mark Southard
John Muir Medical                     Community Development Dept.
Walnut Creek                          Contra Costa County

Steve Ponte                           Bruce Stewart
Tri Delta Transit                     Neighborhood House of N. Richmond
Antioch                               Richmond

Jill Ray                              Ben Takesh’ta
Supervisor Uilkema’s Office           Employment Development Dept.
Contra Costa County                   Pleasant Hill

Kathy Renfrow                         Wendy Therrian
Americorps Vista Developer            Director EHSD
Concord                               Contra Costa County

Carrie Oliver-Robinson                Fran Treas
Contra Costa Child Care Council       Work Force Services
Richmond                              Contra Costa County

Mary Rocha                            Galy B. Uilkema
Grande Drive                          Supervisor District 2
Antioch                               Contra Costa Count

Allan Shore                           Sal Vaca
Family Stress Center                  Richmond Works Manager
Concord                               Richmond


                                      Page D-4 • Nelson\Nygaard Consulting Associates
Contra Costa County Low Income Transportation Action Plan
EMPLOYMENT AND HUMAN SERVICES DEPARTMENT




Carlos Vanenzuela
Family Service Agency of San Mateo
San Mateo

Christina Verdin
AC Transit
Oakland

Marilyn Walker
Contra Costa Child Care Council
Antioch

Joe Wallace
ACT Transit
Oakland

Jane Beam Wood
West County Representative
Richmond

Linda Young
WCCTAC
San Pablo

Bob Whatford
East County Collaborative
One Stop Management Team




                                     Page D-5 • Nelson\Nygaard Consulting Associates
APPENDIX E
PROPOSED BYLAWS OF THE WORKFORCE
TRANSPORTATION ADVISORY COUNCIL
(WTAC)
Contra Costa County Low Income Transportation Action Plan
EMPLOYMENT AND HUMAN SERVICES DEPARTMENT




ARTICLE I
NAME        The name of this organization is the Workforce Transportation Advisory
            Council.

PURPOSE     To develop a mobility support system for current and former CalWORKs
            participants and at risk households to improve their access to work and
            related activities.

ACTIONS     Responsibilities of the WTAC would include making recommendations to
            the County Employment and Human Services Department on:

            Refining and updating the Contra Costa County Welfare-to-Work
            Transportation Action Plan.

            Setting priorities for the implementation of the proposed projects in the
            Contra Costa County Welfare-to-Work Transportation Action Plan.

            Proposing strategies and projects for grant applications.

            Continuing or deleting projects based on an evaluation process.

            Strengthening the linkage between the County’s workforce development
            efforts and transportation providers.

            Tracking the availability of grants, and, as opportunities become available
            to implement the recommendations of the Plan, preparing or participating
            in developing grant proposals.

                                     ARTICLE II

MEMBERS Membership shall be composed on one representative each of the
        following organizations, appointed by the organization:

  •    AC Transit
  •    The County Connection (CCCTA)
  •    Tri Delta Transit (ECCTA)
  •    WestCAT (WCCTA)
  •    BART
  •    Contra Costa County Employment and Human Services Department
  •    Contra Costa Workforce Development Board
  •    Richmond Workforce Investment Board
  •    RIDES for Bay Area Commuters
  •    Contra Costa Transportation Authority (CCTA)


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Contra Costa County Low Income Transportation Action Plan
EMPLOYMENT AND HUMAN SERVICES DEPARTMENT



   •   Contra Costa Economic Partnership
   •   Contra Costa Child Care Council
   •   Contra Costa Health Access Coalition
   •   One member from the combined four Transportation Demand Management
       agencies (West Contra Costa Transportation Advisory Council (WCCTAC),
       Transportation Partnership and Cooperation (TRANSPAC), TRANSPLAN, and
       the Southwest Area Transportation Council (SWAT)

A mailing list shall be maintained of organizations which may have an interest in the
workings of the WTAC, and shall be regularly informed of all meetings and hearings of
the WTAC. This list shall include, at a minimum, representatives from the following
types of organizations:

   •   Head Start
   •   Local Planning Council for Childcare and Development
   •   Private for-profit transportation companies
   •   Private non-profit organizations providing transportation services
   •   School districts willing to share transportation resources
   •   Neighborhood organizations in low-income areas of the county
   •   MTC
   •   FTA
   •   Faith based organizations serving low-income populations
   •   Health organizations serving low-income populations.



ARTICLE III
MEETINGS

Meetings shall be a minimum of six times per year, or every other month, at a time and
place to be agreed to by the WTAC, providing that any meeting may be waived by the
Chair if no WTAC business warrants its attention. Meetings may be held more
frequently than six times per year upon notice by the Chair if current business warrants
the attention of the WTAC between meetings.

 Meetings shall be held in a location, which is accessible to users of public
transportation.

Meetings shall be open to the public.

Meetings shall have a written agenda and record of actions and discussions from the
prior meeting. These records shall be distributed to all members and made available to
members of the public upon request.



                                                Page E-2 • Nelson\Nygaard Consulting Associates
Contra Costa County Low Income Transportation Action Plan
EMPLOYMENT AND HUMAN SERVICES DEPARTMENT



Members may act on any item on the agenda by a voice vote or show of hands. All
actions to be undertaken by the WTAC, or which require or seek endorsement by the
WTAC shall pass by a majority vote of the members present.

Guest speakers may be invited to address the WTAC on subjects of concern or interest
to the members.

ARTICLE IV
OFFICERS The WTAC shall elect officers from the membership who shall hold office
         for one year. Elections shall be held in June of each year for a one-year
         term to begin in July.

             The WTAC shall elect a Chair and a Vice Chair. The Vice Chair shall
             preside over meetings in the absence of the Chair.

             The Chair shall be responsible for presiding over meetings, assisting in
             the development of the meeting agendas, signing all official
             correspondence, and representing the WTAC in meetings with the
             Workforce Services Director, the Workforce Development Board, and the
             Board of Supervisors as required. The Chair shall work closely with staff
             on all matters pertaining to the Purpose and Activities of the WTAC.

ARTICLE V

COMMITTEES         From time to time, as the need arises, the Chair may recommend
                   the formation of ad hoc committees to work on specific projects or
                   issues as they arise.       Members may volunteer for these
                   committees, or the Chair may appoint members. The Chair shall
                   act as an ex officio member of all ad hoc committees.

ARTICLE VI

AMENDMENTS         These Bylaws may be amended at any time by a majority vote of
                   the current membership of the WTAC at the time the amendment is
                   presented.


                   Any member may recommend or suggest amendments to these
                   Bylaws. All amendments shall be in writing.

                   These Bylaws must not conflict with the Board of Supervisors’
                   Ordinances regarding Advisory Councils.




                                              Page E-3 • Nelson\Nygaard Consulting Associates
Contra Costa County Low Income Transportation Action Plan
EMPLOYMENT AND HUMAN SERVICES DEPARTMENT




ARTICLE VII
REGULATIONS    The Transportation Coordinator for the Employment and Human
               Services Department shall serve as staff to the WTAC and provide
               necessary technical support.




Rev. 12/05




                                        Page E-4 • Nelson\Nygaard Consulting Associates

				
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