Protect Yourself Against Fraud by BECU by ps94506


									               BECU SEMINARS

    Protect Yourself Against Fraud by BECU
    Want to know how to protect yourself against fraud? Let’s first define it.

    >>      Fraud is a deception or trick made deliberately for personal, unfair or unlawful gain.
    >>      It’s when a seven-year-old finds himself more than $40,000 in debt for a houseboat he supposedly purchased.
    >>      It’s when a 60-year old woman enters her account information into a “fake” web form—giving criminals access
            to her life savings.

    Any way you look at it—Fraud is a Crime. How do you protect yourself from fraud? And what should you do to fight
    it? There are steps you can take to protect yourself against fraud and keep your Personal Information from criminals
    intent on using it to their advantage.

    Today, we’ll examine the risks involved with various types of fraud. We’ll show you how to check your credit report for
    signs of potential fraud, learn how to guard against Identity Theft, and discuss what to do if you feel your identity has
    been stolen.

    If you’re ever worried about potential fraud, call BECU. We’re here for you, and ready to help.

    Let’s take a look at some of the different TYPES of fraud and the risks these crimes present. Today, we’ll explore e-mail,
    credit card, ATM and check fraud, computer fraud, mail theft, and identity theft.

    First: let’s look at E-MAIL FRAUD:

    >>      Know that no reputable financial organization will ever ask for you to send them personal or account
            information in e-mail. It’s not safe.
    >>      If you receive an e-mail asking for this type of personal information, immediately phone the organization and
            report it.
    >>      Also, beware of links to websites in your e-mail. Embedded links may take you to counterfeit sites. Always “key
            in” a URL rather than just clicking on a web link.

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    Next: CREDIT CARD FRAUD. Criminals can get your number by hacking into databases, using “skimming” devices,
    collecting merchant’s sales drafts, or just stealing your card.

    If your card goes missing, cancel it immediately. Then always be sure to check your statement. When you use BECU
    online banking, you can review your statement in detail anytime. As soon as you see an unauthorized charge, report it
    to BECU.

    Now, what about ATM FRAUD? It’s good to know what to look for. Cameras and “skimming devices” like this allow
    criminals to collect your card number or PIN to create a counterfeit card and pose as you to withdraw funds from your
    accounts without your knowledge.

    What about CHECK FRAUD? Stolen checks or discarded checks they all have your account number printed on them.
    The best method to protect against check fraud is to properly dispose of checks you aren’t using by shredding or
    burning them. NEVER throw any checks away in the garbage, whether they’re used or unused.

    You’ll want to get in the habit of reviewing your account statements for signs of forged checks. If you spot any sort of
    unusual activity, call BECU immediately to report it. If you use BECU online banking, you can review your check images
    online at any time.

    COMPUTER FRAUD is when your computer is hacked; or when you download spyware that criminals use to extract
    personal information from your computer. Later in this webcast, we’ll discuss ways to protect your computer and your
    personal information against potential Identity Theft.

    MAIL THEFT can take place right from your mailbox, so either utilize bill payment through online banking or ONLY
    mail payments from a secure location like your post office or a locked mailbox.

    A good safety precaution against ID Theft is to invest in a shredder or burn your old check stubs, bank statements, and
    credit card offers.

    Why the worry? Because Identity THEFT is an ever increasing risk. Once criminals have your personal information, they
    can ACCESS your finances and run your credit. Learning how to watch your back can help defend you and your family
    from potential financial ruin.

    BECU wants you to be informed and to take steps to protect yourself against fraud. If you ever need help identifying or
    dealing with potential fraud, give us a call.

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    Your first line of defense against fraud is to protect your personal information.

    >>      Never give your ATM card and PIN to anyone.
    >>      Beware of criminals who try to convince you or your children to give them your card and PIN to “help” them
            out in a bind. The criminal could use your information to make fraudulent deposits and withdrawals. And as
            the account holder, you will be held liable.
    >>      Audit all of your account statements (online, if you use online banking) or as soon as they arrive in the mail.
    >>      And it is wise to review your credit reports at LEAST twice a year.

    There are THREE major credit-reporting agencies in the United States. And thanks to a federal law, you are entitled
    to one free credit report from each of them every year. To get your free reports, request them online through or call 877-322-8228.

    Every credit report has these four sections:

    >>      Identifying information
    >>      Public Record information
    >>      Credit History
    >>      and Inquires

    When reviewing your report, first check the IDENTIFYING INFORMATION section to ensure your name, social security
    number and address are all correct.

    The PUBLIC RECORD INFORMATION section of your credit report is where financially-related data is listed—such as
    bankruptcies, judgments, tax liens and foreclosures. Your CREDIT HISTORY includes accounts or loans you have open,
    or that others may have opened in your name. Also any outstanding balances, credit limits, and payment history will
    be listed here.

    Finally, the INQUIRIES section lists everyone who has asked to see your credit report in the last two years.

    If you see anything fishy or out of sorts, report it immediately. Phone the agency that provided you with the credit
    report and follow up with a written request including a copy of your credit report.

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    Here are several things you can do to protect yourself and your family from potential Identity Theft.

    >>      Sign up for and use online banking. It will reduce the amount of paper where your personal information could
            be intercepted. It also makes it easy to check your balances daily.
    >>      NEVER toss old records that list account information. Instead, consider investing in a shredder, or burn your old
            records in order to keep personal data from being stolen.
    >>      Never give your ATM card and PIN to anyone, even if it’s a close friend or family member.
    >>      NEVER share personal information over e-mail. That’s means NEVER type your social security number, account
            information or passwords into an e-mail.
    >>      Don’t click on LINKS in e-mail —even if they look official. It’s better to type a Web address
            directly into a browser.
    >>      Learn to recognize ONLINE FRAUD and delete any suspicious e-mails from your computer.
    >>      Only shop and bank on SECURE sites. You can tell if a site is secure by checking to see if the Web address starts
            with HTTP “S”. The S stands for secure. Also, look for this lock symbol displayed in your browser.
    >>      When you use “strong” passwords, it’s harder for criminals to figure them out. Strong passwords have at least 8
            characters and use a combination of letters, numbers, and symbols.
    >>      Install security software that protects against viruses and scans for spyware to protect your computer before
            you download files. You may also benefit from phishing filters and anti-spam software.
    >>      And always be careful who you share files with to reduce the risk of installing malicious software or spyware.

    After this webcast, you can print this checklist to make sure you take the necessary steps to help protect against
    potential ID theft. And if you feel that your identity may have been stolen, please view our next chapter about how to
    report ID theft.

    If you are a victim of identity theft, take the following FOUR STEPS as soon as possible. Keep a record with the details
    of your conversations, and copies of all correspondence.

    >>      Fraud alerts can help prevent an identity thief from opening any more accounts in your name. To place a fraud
            alert on your credit report, contact any of the three consumer reporting companies.
    >>      CLOSE any account that you believe may have been tampered with.
            First, call and speak with someone in the security or fraud department of each company. Then, follow up in
            writing, and include copies (NOT originals) of supporting documents. It’s important to notify credit
            card companies and banks in writing.
    >>      You can file a complaint with the FTC using the online complaint form; or call the FTC’s Identity Theft Hotline
            or write to them. Be sure to call the Hotline to update your complaint if you have any additional
            information or problems.

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    By sharing your identity theft complaint with the FTC, you will provide important information that can help law
    enforcement officials across the nation track down identity thieves and stop them.

    >>      Call your local police department and tell them that you want to file an identity theft report. Ask them if you
            can file the report in person. If you cannot, ask if you can file a report over the Internet or telephone.

    Thank you for viewing this webcast.

    If your identity has been stolen, please print the “How to Report an Identity Theft” PDF available in the “downloads”
    section of this webcast.

    If you’d like a list of organizations that can help you protect against identity theft, please print the Resources PDF.


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