64958 Pre-reg. program by yaofenjin

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									OHIO LIBRARY COUNCIL | 2003 ANNUAL CONFERENCE
NOVEMBER 19-21, 2003 | RENAISSANCE CLEVELAND HOTEL
PROGRAM AND REGISTRATION INFORMATION




GET ON TRACK!
TABLE OFContentsMESSAGE FROM THE
           1    CONFERENCE CHAIR

                MESSAGE FROM THE
            2   COMMITTEE CHAIRS


            3   HIGHLIGHTS


            4   GET ON TRACK!


            6   ALL-CONFERENCE LIVING ROOM


            8   SPEAKERS


           10   DETAILS


           33   PROGRAM PRESENTERS


           34   HOTEL ACCOMMODATIONS


           35   FYI


           35   FINDING YOUR WAY


           36   REGISTRATION GUIDELINES


           37   PRE-REGISTRATION FORM
                      PAM HICKSON-STEVENSON, Portage County District Library
                                      Conference Chair, OLC 2003 Conference


                   CHANGING AND CHALLENGED
        It is my pleasure to invite you to the OLC 2003 Annual Conference! This year’s theme underscores the
        reality of library service in Ohio. Our libraries certainly are changing and certainly are challenged. But
        we continue to charge ahead into the future; and well we should! Ohio citizens still love their libraries.

        The challenge for all of us is to stay focused on the future and on continuing to seek improvement in
        all that we do.

        My wish for you is that you will find valuable information, helpful contacts, and meaningful
        professional development at this conference.

        Have some fun, too!

        My congratulations and sincerest thanks go to Program Chair Mary Crehore and her committee
        members for their excellent work on developing the content of the conference. My congratulations
        and sincerest thanks also go to Local Arrangements Chair Pat Carterette and her committee members
        for their excellent work on planning the logistics of the conference. Finally, thank you to Lori Hensley
        and Wayne Piper of the OLC staff. Planning a conference without them is unimaginable!




CONFERENCE COLLEAGUES                                                     VOLUNTEERS NEEDED!
Are you a new member of OLC? Are you attending                            Volunteers are needed for the annual conference.
your first annual conference? If so, consider the                         This is a great way to meet new people, and it’s
Conference Colleague program! We’ll match you                             lots of fun! E-mail your willingness to volunteer for
up with a seasoned member of OLC who can help                             the following committees to the person listed:
you get the most out of your time at the confer-
ence, explain the intricacies of the organization,                        Evaluations: Kym Lucas, Medina County District
and answer any questions you may have. You can                                Library – kym.lucas@medina.lib.oh.us
get together for lunch, spend time in the OLC                             Hospitality: Jim McPeak, Cuyahoga County Public
Living Room, or attend sessions together. If you                              Library – jmcpeak@cuyahoga.lib.oh.us
would like to meet a Conference Colleague or you                          Registration: Kris Gill, Cuyahoga County Public
have questions about the program, please contact                              Library – xenagill@aol.com
Anne Kier, OLC Membership Committee Chair at
(419) 259-5293 or akier@toledolibrary.org.



                                                                                                       2003 Annual Conference
                                                                                                       OHIO LIBRARY COUNCIL     1
MARY CREHORE,                                                                                                   PAT CARTERETTE,
      Avon Lake                                                                                                 Cleveland Heights-
   Public Library                                                                                               University Heights
  Chair, Program                                                                                                Public Library
     Committee                                                                                                  Chair, Local
                                                                                                                Arrangements
                                                                                                                Committee

                       INSPIRED TO CHARGE AHEAD THE LOCAL ARRANGEMENTS
                                                COMMITTEE ROCKS!
    The theme of this year’s annual conference reflects the past     The Local Arrangements Committee members have been working
    several years of “challenges and change” that have inspired      for many months to ensure that your conference experience is a
    us, as a library community, to “charge” ahead. The Program       positive one. It’s our responsibility to roll out the Cleveland
    Committee is pleased to present programming that once            welcome mat, to anticipate your needs and plan for them, and to
    again includes a variety of well-known – and well-versed –       make sure you are well fed and entertained during your stay. It’s
    consultants on coping with and managing change. To assist        an awesome responsibility, but committee members have not
    conference attendees with selecting programs, we’ve              missed a beat! Our committee is pleased to showcase:
    borrowed and adapted the Public Library Association’s track      s Ohio-based Joseph-Beth Bookstore as the conference store
    system: programs have been slotted into eight tracks that        s Local library tours
    range from management and administration to technology           s Roberto Ocasio’s Latin Jazz Trio playing at the All-Conference
    and the futuristic “road ahead.” We’re very enthusiastic about      Reception
    this year’s keynote speakers: Nadine Strossen, president of      s Ann Seidl and “The Hollywood Librarian” at Thursday’s
    the American Civil Liberties Union, on Wednesday afternoon,         Banquet
    and Eleanor “Joey” Rodger, president of the Urban Libraries      s Clevelander Ron Hill, caricaturist at the All-Conference
    Council, on Friday morning. We figured if one keynote was a         Reception
    great idea, two keynotes would be exemplary. Lastly, my          s Deejay Bobby Baker at the After-Banquet Party
    gratitude to the members of the Program Committee                s Free refreshments and comfortable living room seating areas
    comprised of eight dedicated individuals – plus, Wayne Piper
                                                                     s An E-mail Café with plenty of computers and fast Internet
    and Lori Hensley of OLC – who have done all the work while I
                                                                        connections
    did the delegating. Enjoy your conference!
                                                                     s Displays by OLC Divisions and Committees at OLC Connects!


    PROGRAM COMMITTEE                                                LOCAL ARRANGEMENTS COMMITTEE
    s   Matthew Augustine, Euclid Public Library                     s Madeline Brookshire, Cuyahoga County Public Library –
    s   Jay Burton, State Library of Ohio                              Sponsors
    s   Holly Carroll, Willoughby-Eastlake Public Library            s Molly Carver, Bellevue Public Library – OLC Connects!
    s   Laura Casey, McKinley Memorial Library                       s Brenda Crider, Bucyrus Public Library – Signs
    s   Terri Frederick, Lorain Public Library System                s David Dial, Indiana Wesleyan University – E-mail Café
    s   Judy Leuthaeuser, Medina County District Library             s Kristin Gill, Cuyahoga County Public Library – Registration
    s   Nieca Nowels, Ida Rupp Public Library                        s Kym Lucas, Medina County District Library – Evaluations
    s   Barbara Scott, Bucyrus Public Library                        s Jim McPeak, Cuyahoga County Public Library – Hospitality
                                                                     s Mary Murphy, Cleveland Heights-University Heights Public
                                                                       Library – Conference Store
                                                                     s Nancy Pazelt, Cuyahoga County Public Library – Tours
                                                                     s Margaret Simon, Shaker Heights Public Library – Special
                                                                       Events
                                                                     s Judithe Soppel, Cleveland Heights-University Heights Public
                                                                       Library – Conference Store
                                                                     s Michelle Suttman, Willoughby-Eastlake Public Library –
                                                                       Publicity
    2003 Annual Conference
2   OHIO LIBRARY COUNCIL
HIGHLIGHTS               OF THE OLC ANNUAL CONFERENCE



 TOURS                           ALL-CONFERENCE                ALL-
 s Northeast Ohio’s Newest       RECEPTION – FREE!             CONFERENCE
   Libraries Tour                Renaissance Cleveland Hotel   BANQUET
 s Cleveland Public Library                                    ANN SEIDL,
   Tours                                                       “The Hollywood
                                 ALL-CONFERENCE                Librarian”
                                 LIVING ROOM
             WEDNESDAY           s OLC Connects!
             KEYNOTE             s Seating Area and            AFTER
             SPEAKER               Refreshments                BANQUET PARTY
             NADINE              s Registration Desk           DEEJAY BOBBY BAKER
             STROSSEN,           s Hospitality Desk
             President,          s E-mail Café
             American Civil      s Conference Store            LUNCH WITH
             Liberties Union                                   LIBRARY
                                                               JOURNAL
                                 OLC AWARDS AND                LIBRARIAN OF
             FRIDAY              HONORS LUNCHEON               THE YEAR
             KEYNOTE                                           2003
             SPEAKER                                           RAYMOND
             ELEANOR “JOEY”                                    SANTIAGO,
             RODGER,                                           Director, Miami-
             President, Urban                                  Dade Public Library System
             Libraries Council
    PROGRAMSATAGLANCE                              ADULT SERVICES –
                                                   (AS)
                                                                                       CHILDREN’S SERVICES –
                                                                                       (CS)
                                                                                                                      COMMUNITY
                                                                                                                      CONNECTIONS – (CC)
    Familiar to members of       WEDNESDAY         Taking Your Library’s Readers’      Nothing Without Joy:           A Partnership in Health
    other professional organ-    3:45 – 4:45 PM    Advisory Temperature                New Directions in Children’s   Information
    izations, this year’s con-                                                         Services

    ference introduces
    “tracks” to the Ohio
    Library Council. The
    eight learning tracks are    THURSDAY          Art and Censorship                  Home Schooling Today           Using Surveys to Assess
                                 8:45 – 9:45 AM                                                                       Satisfaction and Predict
    designed to give the con-                                                          Family Place: Supporting       Behavior
    ference broad appeal                                                               Families Through Innovative
                                                                                       Programming
    and to help you focus on
    the information most rel-
    evant to your work. You
    are welcome, of course,
                                 10:00 AM – Noon                                       Children’s Learning and the    The ABCs of Disability
    to attend sessions out-                                                            Power of Books                 Awareness: People First,
    side your designated                                                                                              Disability Second
    area to broaden your
    perspective on library       11:00 AM – Noon   Behind the Scenes in the Studio     Changing and Challenged: How   Connecting to the Community:
    work and services.                                                                 We Can Help Kids with Books,   Communication is Key
                                                                                       Talk and Collaboration
    GETONTRACK!
                                 2:00 – 3:00 PM    Computer-Related Copyrights                                        Making Connections in the
                                                   in Libraries                                                       Community: Serving Latinos
                                                                                                                      in Small and Rural Libraries

                                                                                                                      CAUTION! Is the Information
                                                                                                                      Highway Bypassing Your
                                                                                                                      Special Needs Patrons?


                                 2:00 – 4:00 PM                                        Clap, Snap, Rap: Make Your
                                                                                       Story Times SING!


                                 4:15 – 5:15 PM    Star Customer Service               Connecting Teachers and Lib-   Straight Talk: A Talk Table
                                                                                       raries: How to Plan Teacher    Discussion of Diversity
                                                   Banned Books: A Talk Table          Resource Workshops in Public   Initiatives That Work
                                                                                       Libraries
                                                   Ohio’s Carnegie Libraries: Saving                                  Survey Says!
                                                   our Cultural Heritage
                                                                                                                      Your Library: Collection,
                                                                                                                      Community and Marketing


                                 FRIDAY            Teach and Learn Faster:             Web-Based Activities and       Connecting with Your
                                 10:00 AM – Noon   Workplace Education for             Resources for the Youngest     Community Through Surveys
                                                   Stressed-out Adults                 Cybersurfers


                                 11:00 AM – Noon   The Anatomy of a Recorded           You Start With a Horse —       Making Your Library a Great
                                                   Book                                and a Couple of Fools          Good Place




                                 2:00 – 3:00 PM    Censorship from an Author’s         Why Can’t I Find That on the   Survey Says!
                                                   Point of View                       Web? Understanding the
                                                                                       Limitations of Common Search   Building Community Through
                                                                                       Tools                          Storytelling

                                                                                                                      The Sum of the Parts: Bringing
                                                                                                                      Together Surviving Documenta-
                                                                                                                      tion about the Underground
                                                                                                                      Railroad




    2003 Annual Conference
4   OHIO LIBRARY COUNCIL
HUMAN RESOURCES –                   MANAGEMENT AND                        THE ROAD AHEAD –                  TECHNOLOGY AND TECHNICAL            YOUNG ADULT SERVICES –
(HR)                                ADMINISTRATION – (MA)                 (RA)                              SERVICES – (TS)                     (YA)

Hiring for Success                  Who’s Driving the Bus?                Today’s Trends in Library         This Old Web site: Rebuilding,      Outreach to Juvenile
                                    Using Technology to Imple-            Buildings: Programmatic,          Remolding and Re-Thinking           Detention Centers
                                    ment Board Policies                   Creative, Efficient

                                                                          Slash Gordon: Adventures in
                                                                          Budgeting in the 21st Century


Hiring the Right Person             It’s All Geek to Me:                  ‘Round the Clock Readers’         Information Anywhere Anytime:       Young Adult Librarians
                                    Understanding Geek Culture            Advisory                          A Mobile Computing Update           Wearing Many Hats
Voices from the Basement:                                                                                   for Libraries
Recruiting and Hire Technical                                             Creating Library Buildings that
Services Staff                                                            Inspire                           Accessing Digital Images:
                                                                                                            The Role of Technical Services
                                                                          Gurus or Brokers: Librarians      in Digitization Projects
                                                                          in the Digital Age


How to Be a Fearless Employ-        Ohio’s Public Records Act             The Challenging Changes for       Strategic Thinking and Decision     Beginning a Graphic Novel
ee: Staying Productive in                                                 Ohio’s Libraries                  Making for the Digital Age: Tools   Collection
Chaotic Times                       Transforming Culture                                                    and Methods to Manage Costs
                                                                                                            and Develop New Directions

Long-term Care Insurance            Forget Change Management:
Shopping: A Primer for Library      Think Resilience!
Professional and Baby Boomer
Patrons                             The School Board Can Do What To Us!


Ohio Labor Laws                     Grade Yourself as a Leader            New Directions in the Informa-    More Than Cans and String:          Sex, Violence, and Profanity:
                                                                          tion Professions                  Online Collaboration with           The New Realism in Teen
Creating Highly Effective           CIPA Update                                                             Groupware                           Literature
Volunteer Programs
                                                                                                            Making Your Library User-
                                                                                                            Friendly for Patrons with
                                                                                                            Disabilities


The Creative Class: The Growing                                           How to Stay Employable in
Role of Creativity in Our Economy                                         the 21st Century Library


Nurturing Staff in Times of         Leadership and Ethics                 The Leadership Challenge          Memories are Made of This:
Shrinking Budgets                                                                                           Transferring Your Photo
                                    Finding the Funds for Small                                             Collections to the Web
                                    Libraries: Talk Table
                                                                                                            Technical Services Division Talk
                                    Clerk-Treasurers’ Roundtable                                            Table (Do we need to speak
                                                                                                            softly?)



Brave New World: Compet-                                                  The Challenging Changes for
encies for the Profession                                                 Ohio’s Libraries



Who’s in Charge? It Starts          How I Ran My Library Good…                                              I Should Have Had a VLAN!           Connecting Teens with
with You                            in a State Other Than Ohio                                                                                  Generations A – Z:
                                                                                                            Preserving Ohio’s Book Heritage:    Intergenerational Programs
Writing Insurance Specifications    Emotionally Intelligent Leader-                                         An outreach program of the Ohio     with Teens
                                    ship: Using Multiple Styles                                             Preservation Council


Libraries: Through the Looking      Courageous Decision Making            LewisandClarkgnet.org Corps       Lean Times: Print or Electronic
Glass                                                                     of Discovery II, and the Lewis    Resources for Technical
                                    The Challenge of Court Orders,        and Clark Bicentennial            Services?
Stagnate or Renew: Five Top         Warrants, and Subpoenas               Commemoration
Administrators Swap Jobs                                                                                    Network Intrusion Detection
                                    The Public Library Administrator      Selecting the Right Architect     and System Recovery 101
Little Things Mean a Lot            as a Community Leader
(Talk Table)




                                                                                                                                                  2003 Annual Conference
                                                                                                                                                  OHIO LIBRARY COUNCIL          5
                             All-Conference
    YOU LOVED IT LAST YEAR, SO WE’VE BROUGHT IT BACK IN 2003!
    The All-Conference Living Room will again be the “hub” of the conference “wheel.” Here you’ll find
    Conference Registration, the Hospitality Desk, the E-mail Café, the Conference Store, and OLC
    Connects! You’ll have an opportunity to join old friends for a cup of coffee or network to expand your
    professional contacts around the state. Return to the Living Room as often as you like to relax, browse
    the store, or meet your friends.




    REGISTRATION
             Be sure to stop at registration to pick up your conference badge, meal and/or tour tickets, conference
             program, and additional information as soon as you arrive. You must be registered and have a
             conference badge to attend conference programs and events.


    HOSPITALITY
             Where to go! What to do! How to get there! See us first! Visit the hospitality desk for Cleveland area
             information, restaurants, city guides, and special needs.

                              REGISTRATION AND HOSPITALITY DESK HOURS:
                              Wednesday, November 19         8:00 AM – 6:00 PM
                              Thursday, November 20          7:00 AM – 6:00 PM
                              Friday, November 21            7:00 AM – Noon


    CONFERENCE STORE
             Thanks to the co-sponsorship of Cleveland’s premiere independent bookstore, Joseph-Beth Book-
             sellers, the OLC Conference Store will feature books and lots of fun things to take home with you,
             including a myriad of great stocking stuffers for all ages – especially convenient for the upcoming
             holiday season.

                              CONFERENCE STORE HOURS:
                              Wednesday, November 19         Noon – 6:00 PM
                              Thursday, November 20          8:00 AM – 6:00 PM
                              Friday, November 21            8:00 AM – Noon

    2003 Annual Conference
6   OHIO LIBRARY COUNCIL
Living Room
 OLC CONNECTS!
    As in 2002, OLC Connects! affords conference participants an opportunity to learn what is most
    creative and innovative in Ohio’s libraries today. During the summer, OLC Divisions and Committees
    and affiliate library organizations have planned how best to share the richness and breadth of their
    work with conference attendees. The on-site conference program will include a complete schedule of
    events for OLC Connects!

                    OLC CONNECTS! HOURS:
                    Wednesday, November 19        Noon – 6:00 PM
                    Thursday, November 20         8:00 AM – 6:00 PM
                    Friday, November 21           8:00 AM – Noon


                    SPOTLIGHT TIMES:
                    Thursday, November 20         10:00 AM – 10:45 AM
                    Thursday, November 20         3:15 PM – 4:00 PM
                    Friday, November 21           10:00 AM – 10:45 AM

                    During these hours OLC Connects! displays will be staffed.




 E-MAIL CAFÉ
    Just get out of a session where the presenter highlighted a terrific Web site? Awaiting an E-mail
    response? Want to say “ Hi” to a friend? Or just have a few minutes to wile away and surf the ‘Net?
    The E-mail Café will be just the ticket to keep up with the business of the day. Open for your
    convenience throughout the conference. We thank OPLIN for generously providing the connectivity for
    the E-mail Café.

                    E-MAIL CAFÉ HOURS:
                    Wednesday, November 19        Noon – 6:00 PM
                    Thursday, November 20         8:00 AM – 6:00 PM
                    Friday, November 21           8:00 AM – Noon




                                                                                      2003 Annual Conference
                                                                                      OHIO LIBRARY COUNCIL     7
           During the past year, nine profes-     PAULA BUTTERFIELD
                                                  Butterfield + Laning, LCC
           sional speakers from across Ohio       “ Forget Change Management: Think Resilience” on Thursday at 11:00 AM
              have formed a partnership with
                                                  PATRICK DONADIO
            OLC. Based on the excellence of       Certified Speaking Professional & Master Certified Coach
          their past work, the Council chose      “Grade Yourself as a Leader” on Thursday at 2:00 PM

             to feature them on the OLC Web       KENNETH J. KOVACH
                 site and recommend them for      The Kenneth J. Kovach Company
                                                  “The Creative Class” on Thursday at 2:00 PM
           library staff training and develop-
              ment days. These nine men and       MICHAEL KRAVITZ
                                                  Schubert-Kravitz Associates
               women—all presenters at this       “Emotionally Intelligent Leadership” on Friday at 11:00 AM
                   year’s conference—bring a
                                                  MARY V. MERRILL
                wealth of experience in areas     Merrill Associates
                                                  “Creating Highly Effective Volunteer Programs” on Thursday at 2:00 PM
              such as management, diversity,
                                                  and “Leadership and Ethics” on Thursday at 4:15 PM
                  customer service, emotional
                    intelligence, and coaching.   MARIE CARTER POLLACK
                                                  Sensational Speakers
                  Many have received awards       “Star Customer Service” on Thursday at 4:15 PM
                of recognition from their state
                                                  SUSAN SCHUBERT
          and professional speakers’ organi-      Schubert-Kravitz Associates
                                                  “Courageous Decision Making” on Friday at 2:00 PM
          zations. Don’t miss the opportunity
         to enjoy their dynamic presentation      SCOTT SHEPERD
                                                  Speaker, Author, Consultant
            styles, learn from their expertise,   “Who’s In Charge? It Starts With You” on Friday at 11:00 AM
                and preview them as possible
                                                  LINDA TREASURE
            presenters for your library’s next    Treasure Associates
                         staff development day.   “Hiring for Success” on Wednesday at 3:45 PM




8   2003 Annual Conference
    OHIO LIBRARY COUNCIL
                              speakers
                DONADIO
  BUTTERFIELD




                          KOVACH
  KRAVITZ       MERRILL   POLLACK




                SHEPERD
  SCHUBERT




                          TREASURE




speakers                             2003 Annual Conference
                                     OHIO LIBRARY COUNCIL     9
details                       WEDNESDAY
                              NOVEMBER 19



                              ALL-CONFERENCE LIVING ROOM
                              (See page 6 for complete details.)

                              REGISTRATION AND
                              HOSPITALITY DESKS
                              8:00 AM – 6:00 PM


                              OLC CONNECTS!
                              Noon – 6:00 PM


                              CONFERENCE STORE
                              Noon – 6:00 PM

                                  The Conference Store, sponsored
                                  by Joseph-Beth Booksellers, will
                                  be open today for 1 1/2 hours
                                  before the Keynote Speaker.

                              E-MAIL CAFÉ
                              Noon – 6:00 PM




     2003 Annual Conference
10   OHIO LIBRARY COUNCIL
                                                                                    details
OLC CONFERENCE TOUR                                                                   WEDNESDAY, NOVEMBER 19
9:00 AM – 12:45 PM
TAKE A BUSMAN’S HOLIDAY! TOUR NORTHEAST OHIO’S NEWEST LIBRARIES
Is there a library building or renovation in your future? Tour   9:00 AM                  Meet at Renaissance Cleveland
Northeast Ohio’s newest library buildings, talk to the                                    Hotel’s front entrance
architects, see the innovative designs and services, ask         9:15 AM                  Depart from Renaissance Hotel
questions and get ideas for your library! Each library will
provide hospitality.                                             9:45 AM – 10:45 AM       Westlake Porter Public Library Tour
                                                                 11:15 AM – 12:15 PM North Ridgeville Branch of Lorain
The first stop is the Westlake Porter Public Library, where                          Public Library System Tour
building architect David Holzheimer will lead the tour. The      12:45 PM                 Return to Renaissance Cleveland Hotel
second stop is the new North Ridgeville Branch of Lorain
Public Library System where your tour guide will be Duane Van    COST: $10.00* (PRE-REGISTRATION IS REQUIRED.)
Dyke from Van Dyke Architects. We will return to the
                                                                 A minimum registration of 10 people is required for the tour.
Renaissance Cleveland Hotel by 12:45 PM so that you will
                                                                 OLC reserves the right to cancel.
have some time before the Opening Session, which begins at
1:30 PM.                                                         * Sponsored in part by Van Dyke Architects and David
                                                                 Holzheimer and Associates




WESTLAKE PORTER PUBLIC LIBRARY                                   NORTH RIDGEVILLE BRANCH OF
2733 Center Ridge Road                                           LORAIN PUBLIC LIBRARY SYSTEM
Westlake, Ohio 44145                                             35700 Bainbridge Road
440-871-2600                                                     North Ridgeville, Ohio 44039
                                                                 440-327-8326
Opened July 22, 2002
75,000 square feet                                               Opened May 4, 2003
David Holzheimer and Associates Architects                       27,500 square feet
Drive-through Window for Check-Out                               Van Dyke Architects
After-Hours Pick-Up Lockers                                      Drive-through Window for Check-Out
Self-Serve Express Check-Out                                     After-Hours for Pick-Up Lock Boxes
Imagination Station Children’s Area                              New Material/Browsing/Coffee Area
Quiet Reading Room                                               Self-Serve Express Check-Out
State-of-the Art Computer Training Room                          Quiet Reading Room
Meeting Rooms                                                    Computer Training Room
                                                                 Meeting Room with seating for 150

                                                                                                            2003 Annual Conference
                                                                                                            OHIO LIBRARY COUNCIL     11
     WEDNESDAY, NOVEMBER 19

     1:30 PM – 3:00 PM                                                       3:45 PM – 4:45 PM |
     0PENING KEYNOTE                                                         WEDNESDAY, NOVEMBER 19
     SPEAKER                                                                 (AS)
     NADINE STROSSEN
     PRESIDENT, AMERICAN CIVIL LIBERTIES UNION                               TAKING YOUR LIBRARY’S READERS’
                                                                             ADVISORY TEMPERATURE
                                                                             DUNCAN SMITH, NOVELIST/EBSCO PUBLISHING
                              Public libraries and the American Civil
                              Liberties Union share a common interest        Fiction accounts for a large portion of public library
                              in the defense of civil liberties—             circulation, and public libraries are aggressively
                              especially the guarantees of the First         developing services for the fiction-reading population.
                              Amendment. Library materials are               While talking to readers helps, libraries need to assess
                              regularly challenged as offensive,             their total readers’ advisory (RA) service program. This
                              dangerous, or threatening. Internet            session will introduce you to an instrument that will help
                              filtering and attempts to limit access to      you make that assessment by evaluating the role of RA in
                              online information or monitor the reading      your mission statement, staff evaluations, Web site, book
                              habits of library patrons regularly test the   displays, and training.
                              commitment of public library staff to
                              provide unbiased access to the informa-        (CS)
                              tion and ideas library customers want.         NOTHING WITHOUT JOY:
                                                                             NEW DIRECTIONS IN
     As the leader of America’s premier civil liberties organization,        CHILDREN’S SERVICES
     Nadine Strossen understands, like librarians, the legal issues of       BARB WHITE, AKRON-SUMMIT COUNTY PUBLIC LIBRARY
     protected/unprotected speech. She is professor of law at New
     York Law School, has written, lectured, and practiced                   This session will tell you how you can make your
     extensively in the area of constitutional law, civil liberties, and     children’s programming and space more compatible with
     international human rights. She has served as president of the          recent findings regarding brain development and literacy
     ACLU since 1991 and has twice been named one of the 100                 acquisition.
     most influential lawyers in America. Since becoming ACLU                Sponsored by: Children’s Services Division
     President, she has made numerous public presentations before
     diverse audiences. She is a graduate of Harvard College and
                                                                             (CC)
     Harvard Law School. Her writings have been published in
     many scholarly and general interest publications, and her book,         A PARTNERSHIP IN HEALTH
     Defending Pornography: Free Speech, Sex, and the Fight for              INFORMATION
     Women’s Rights, was named a “notable book” by the New                   RONI GREENBERG, BARBERTON PUBLIC
     York Times in 1995.                                                        LIBRARY/COMMUNITY HEALTH LIBRARY BRANCH
                                                                             CHARLOTTE SIEVERT, BARBERTON CITIZENS HOSPITAL
                                                                             Today the increasing need for consumer health
     3:00 PM – 3:30 PM                                                       information is being met at Barberton Public Library’s
                                                                             Community Health Library Branch. This specialized public
     FUTURES INITIATIVE UPDATE                                               library branch is located in Barberton Citizens Hospital and
                                                                             was established as a result of an ongoing partnership
     The OLC’s Futures Initiative strives to create a big picture            between the library and the hospital. This program will
     for the current and future leaders of Ohio’s public libraries,          discuss how the partnership developed and describe the
     creating a foundation and direction for meeting the                     outcome.
     challenges of the Information Age. Be sure to attend this
     update on the Futures Initiative and how the OLC and its
     library-community partners are making the plan a reality
     following the opening keynote speaker.


                                                                             AS – Adult Services          MA – Management and Administration
                                                                             CS – Children’s Services     RA – The Road Ahead
                                                                             CC – Community Connections   TS – Technology and Technical Services
     2003 Annual Conference
12   OHIO LIBRARY COUNCIL
                                                                             HR – Human Resources         YA – Young Adult Services
                                                                                        details
                                                                                          WEDNESDAY, NOVEMBER 19

(HR)                                                               (RA)
HIRING FOR SUCCESS                                                 SLASH GORDON: ADVENTURES
LINDA TREASURE, TREASURE ASSOCIATES                                IN BUDGETING IN THE 21ST CENTURY
                                                                   MIKE DOLANSKY, MEDINA COUNTY DISTRICT LIBRARY
Success is often determined by employing the right people
with the right skills. This session is for library employees who   In these tough financial times there are no easy answers to
participate at any level in staff selection. Staffing is a         balancing the budget. This session will provide valuable
managerial responsibility that requires knowledge and skill. By    information and perspective on effectively reviewing spending
following a step-by-step approach, managers can make               reductions in programs, services, facilities, supplies, contracts
staffing decisions with confidence, while avoiding costly          and staffing. The ramifications of short and long-term budget
mistakes.                                                          reductions will be discussed as they relate to effective
                                                                   operational management so that responsible decisions can be
(MA)                                                               made.
WHO’S DRIVING THE BUS?                                             Sponsored by: Library Accounting Division
USING TECHNOLOGY TO IMPLEMENT
BOARD POLICIES
JIM MANN, GREENE COUNTY PUBLIC LIBRARY                             (TS)
BRAD STEPHENS, NOLA REGIONAL LIBRARY SYSTEM                        THIS OLD WEB SITE: REBUILDING,
Boards approve policies, which determine how patrons use a         REMODELING AND RE-THINKING
library’s computer resources. Technology can provide powerful      LAURA SOLOMON, CLEVELAND HEIGHTS-UNIVERSITY HEIGHTS
solutions to implement and enforce these policies. These              PUBLIC LIBRARY
technological solutions can free your public services staff from
having to use time-consuming or difficult-to-implement options     So you’ve got a library Web site and you’re ready to make some
such as the “tap on the shoulder,” or complicated paper and        changes...but are you really ready? Have you explored what
pencil sign-up systems. Typical Board policies include: patron     customers want from their online access? How has web design
Acceptable User Policy, pay to print, computer reservations        theory changed since the last time you checked? Do you fully
and time limits. Technological solutions include: security         understand the reasons for doing an overhaul? Find out what
policies, filters, and pay-for-print and patron reservation        questions you need to be thinking about before you invest time
applications. This session will explore your options for using     and money into a Web remodeling project.
technology to implement a wide range of Board policies.            Sponsored by: Automation and Technology Division
Sponsored by: Automation and Technology Division
                                                                   (YA)
(RA)                                                               OUTREACH TO JUVENILE
TODAY’S TRENDS IN LIBRARY                                          DETENTION CENTERS
BUILDINGS: PROGRAMMATIC,                                           LOUISE MILLER, SAINT ALBERT THE GREAT SCHOOL
CREATIVE, EFFICIENT                                                Incarcerated juveniles constitute a population often overlooked by
RANDALL E. GIBSON, PHILLIPS SWAGER ASSOCIATES                      libraries. The presenter, until recently an employee of Cuyahoga
JAMES SCHMIDT, MKC ASSOCIATES, INC.                                County Public Library, will discuss her experiences initiating and
                                                                   facilitating outreach to juvenile detention centers and other
So, you’re overseeing a major building project. You may need
                                                                   correctional facilities for youth. Come away with program ideas;
this program, which will examine and explore current trends in
                                                                   a primer for getting started; and hear about what Cuyahoga
public library buildings from several viewpoints including
                                                                   County Public Library has accomplished so far.
programmatic trends; patron needs; staffing considerations;
and cost-benefit analysis. These trends will be examined in        Sponsored by: Library Services to the Institutionalized Division
light of today’s economic realities and from the evolving, yet
more mature, nature of technological advancement. Attendees
will be given specific information that may prove useful for
their own library building projects, as well as practical advice
on creating a state-of-the-art, needs-based facility.




                                                                                                                 2003 Annual Conference
                                                                                                                 OHIO LIBRARY COUNCIL     13
     7:00 PM – 10:00 PM | WEDNESDAY, NOVEMBER 19

     ALL-CONFERENCE RECEPTION:

                              A Taste of Cleveland
                              RENAISSANCE CLEVELAND HOTEL

                              Be our guest! OLC invites you to the All-Conference reception featuring hors

                              d’oeuvres and a cash bar. Enjoy the sounds of Roberto Ocasio’s Latin Jazz Trio,

                              network with colleagues and take home a caricature by Cleveland illustrator

                              Ron Hill. Stop by our “Welcome to Cleveland” table. Check out all the cool

                                     attractions our hot city has to offer. Enter to win a basket filled with

                                        Cleveland goodies. Come see why Cleveland Rocks!




     2003 Annual Conference
14   OHIO LIBRARY COUNCIL
THURSDAY
NOVEMBER 20
                 details
ALL-CONFERENCE LIVING ROOM
(See page 6 for complete details.)

REGISTRATION AND HOSPITALITY DESKS
7:00 AM – 6:00 PM


OLC CONNECTS!
8:00 AM – 6:00 PM


CONFERENCE STORE
8:00 AM – 6:00 PM


E-MAIL CAFÉ
8:00 AM – 6:00 PM




    CLEVELAND PUBLIC
    LIBRARY TOURS
    325 SUPERIOR AVENUE
    Tour Cleveland Public Library and participate in demonstrations of new electronic
    services, including online reference and online readers’ advisory. Tours begin on the
    hour from 9:00 AM to 4:00 PM. Please meet in the lobby of the Louis Stokes wing.



KSU ALUMNI BREAKFAST
7:30 AM – 8:45 AM

Rise and shine with other Kent State University School of Library and Information
Science alumni at breakfast. Find out what’s new at your alma mater. Hear more about
the School’s 12-12-12 MLIS Distance Degree, get the latest scoop on the College of
Communication and Information, and socialize with SLIS faculty and staff over a buffet
breakfast. More than 15 door prizes will be given away, including the grand prize of a
free SLIS-Continuing Education workshop for one graduate — a $334 value!

COST: $20.00 (PRE-REGISTRATION IS REQUIRED.)



                                                                              2003 Annual Conference
                                                                              OHIO LIBRARY COUNCIL     15
details
        THURSDAY, NOVEMBER 20

     8:45 AM – 9:45 AM |                                                (CC)
     THURSDAY, NOVEMBER 20                                              USING SURVEYS TO ASSESS
                                                                        SATISFACTION AND PREDICT
     (AS)
                                                                        BEHAVIOR
                                                                        J. RUSSELL CRABTREE AND LINDA KARLOVEC, HOLY COW!
     ART AND CENSORSHIP                                                      CONSULTING
     DENNIS BARRIE, MALRITE COMMUNICATIONS
                                                                        The current library environment requires increased attention to
     In the late 1980s, Dennis Barrie was director of the               local customers, both users of library services and those who
     Contemporary Arts Center in Cincinnati during the public           pay for them through taxes. Surveys are an important tool in
     controversy that involved an exhibit of photographs by Robert      assessing the quality of customer service, determining
     Mapplethorpe and the subsequent First Amendment court              customer preferences, and ascertaining the attitude of voters
     case. Barrie then moved on to become the first executive           for various funding initiatives. This program will assist libraries
     director of the Rock & Roll Hall of Fame and Museum. Join this     in doing survey work that is effective and provides
     champion of free expression as he shares his unique                scientifically valid results.
     perspective on censorship and public art.
     Sponsored by: Intellectual Freedom Committee                       (HR)
                                                                        HIRING THE RIGHT PERSON
     (CS)                                                               BOB SMITH, ROBERT SMITH & ASSOCIATES
     HOMESCHOOLING TODAY                                                DR. WILLIAM CROOM, WILLIAM CROOM ASSOCIATES:
     RUTH RADNEY, OHIO HOME EDUCATORS NETWORK                               PSYCHOLOGISTS & CONSULTANTS
     CLAUDIA ZIMMERMAN, HOLMES COUNTY DISTRICT LIBRARY
                                                                        Are you sure you’re hiring the right person? Does the interview
     Change is the only absolute - even in the staid world of public    process give you enough information to make a decision?
     education. While libraries/librarians do make contact with the     Learn the benefits of using psychological and leadership
     schools and keep current on standardized testing, are we also      assessment as an additional tool for selection. Select the right
     keeping current for our homeschooling families? Who is             employee, save money, and circumvent future headaches.
     homeschooling? What is being requested? How do you keep
     current? What is it homeschoolers REALLY want and need?            (HR)
     Hear from both a representative of the Ohio Home Educators         VOICES FROM THE BASEMENT:
     Network and an outreach librarian who stays on top of this
     special needs topic.
                                                                        RECRUITING AND HIRING TECHNICAL
                                                                        SERVICES STAFF
     (CS)
                                                                        CAROL BRADSHER, CONSULTANT
     FAMILY PLACE: SUPPORTING FAMILIES                                  Staffing Technical Services departments can present a unique
     THROUGH INNOVATIVE PROGRAMMING                                     challenge for public libraries. This session will provide some
     RUTH METCALF, STATE LIBRARY OF OHIO                                new and innovative ideas for identifying, recruiting, and hiring
     KAREN WOODS, TWINSBURG PUBLIC LIBRARY                              technical services staff from both inside and outside your
     LUCY WILMS, TWINSBURG PUBLIC LIBRARY                               library.
     VICTORIA BEGGIANI, CLEVELAND PUBLIC LIBRARY                        Sponsored by: Technical Services Division
     MISTY TEASDALE, PUBLIC LIBRARY OF STEUBENVILLE AND
         JEFFERSON COUNTY
     ALAN HALL, PUBLIC LIBRARY OF STEUBENVILLE AND
         JEFFERSON COUNTY
     BONNIE BANKS, AMOS MEMORIAL LIBRARY
     In today’s stressful world, many young families, newly isolated
     from their extended families and old friends, seek
     companionship, support, and the opportunity for their young
     children to socialize and learn with other children. Learn how a
     group of Ohio libraries has incorporated the principles of
                                                                        AS – Adult Services           MA – Management and Administration
     “Family Place Libraries” to meet this community need.              CS – Children’s Services      RA – The Road Ahead
                                                                        CC – Community Connections    TS – Technology and Technical Services
                                                                        HR – Human Resources          YA – Young Adult Services


     2003 Annual Conference
16   OHIO LIBRARY COUNCIL
                                                                                      details
                                                                                        THURSDAY, NOVEMBER 20

(MA)                                                              (RA)
IT’S ALL GEEK TO ME:                                              GURUS OR BROKERS:
UNDERSTANDING GEEK CULTURE                                        LIBRARIANS IN THE DIGITAL AGE
JIM MANN, GREENE COUNTY PUBLIC LIBRARY                            PAUL ROHRBAUGH, YOUNGSTOWN STATE UNIVERSITY LIBRARY
LAURA SOLOMON, CLEVELAND HEIGHTS-UNIVERSITY                       ALENKA CHADWICK, PROCTOR AND GAMBLE CORPORATE
    HEIGHTS PUBLIC LIBRARY                                             LIBRARY
                                                                  BECKY HILL, HAYES PRESIDENTIAL CENTER
As technology applications increase in libraries, library staff   LOUISE JONES, OHIO HISTORICAL SOCIETY
has more contact with the members of a new and different          DIANNE WOODS, FINDLAY-HANCOCK COUNTY PUBLIC LIBRARY
culture - that of the computer “geek.” Sometimes this contact     ELLI BAMBAKEDIS, DAYTON METRO LIBRARY
can be confusing for both librarians and geeks. How do the
two cultures differ, and what can one reasonably expect of the    An increasing number of patrons is finding it difficult to
other? How can both parties bridge what may be a large            undertake research despite or because of the growth of online
philosophical chasm? Find out how librarians and tech staff       databases and resources. Facilitating a patron’s knowledgeable
can work together to provide great customer service.              access of ever-increasing data, in addition to transforming data
                                                                  into useful information, has become an important component of
Sponsored by: Automation and Technology Division                  the librarian’s job. The roll of the specialist librarian, whether as
                                                                  guru or broker, will be explored, in depth, by a panel of academic
(RA)                                                              and special librarians.
‘ROUND THE CLOCK READERS’                                         Sponsored by: Subject and Special Collections Division
ADVISORY
RICHARD FOX, CLEVELAND PUBLIC LIBRARY                             (TS)
TRACY STROBEL, CLEVELAND PUBLIC LIBRARY                           INFORMATION ANYWHERE ANYTIME:
Libraries are still about the reader. Join staff from Cleveland   A MOBILE COMPUTING UPDATE FOR
Public Library and learn about CLEVNET’s innovative new Web       LIBRARIES
site and service, ReadThisNow.net. Live online readers’           BEN RULE, MOLO
advisory, a reading management system, and ‘Genre Geniuses’
make this interactive tool the first of its kind.                 A combination of smaller and more powerful microprocessors,
Sponsored by: Adult Services Division                             data storage, and high bandwidth wireless networks are freeing
                                                                  information users from their desktops. This session will explain
                                                                  the latest developments in mobile computing and wireless
(RA)
                                                                  networks, from the form factor and processor improvements of
CREATING LIBRARY BUILDINGS                                        mobile hardware to software and new screen technologies that
THAT INSPIRE                                                      are making mobile devices easier to use. How will the library
SAUL AMDURSKY, KALAMAZOO PUBLIC LIBRARY                           offer services in the new world of m-commerce? How can the
DAVID MILLING, DAVID MILLING AND                                  library serve customers living the m-life? Join us and find out.
    ASSOCIATES/ARCHITECTS                                         Sponsored by: Automation and Technology Division
Are new or expanded buildings in your library’s future? This
program will help you focus on planning issues such as            (TS)
identifying needs, unity of vision, committed leadership,         ACCESSING DIGITAL IMAGES: THE
funding, and how the design and construction program can          ROLE OF TECHNICAL SERVICES IN
impact public perception of the library. Presenters are Saul      DIGITIZATION PROJECTS
Amdursky, director of Kalamazoo Public Library, Library
Journal’s 2002 Library of the Year, and David Milling, AIA,       WILLIAM BARROW, CLEVELAND STATE UNIVERSITY
                                                                  SUSAN M. ALLEN, WORTHINGTON LIBRARIES
president of David Milling and Associates/Architects, whose
public library buildings have been featured on the covers of      As more and more libraries embark on digitization projects,
American Libraries and Library Journal. Milling served as         Technical Services departments will be called upon to help
design architect and interior designer for the Kalamazoo Public   organize information about these digital collections. Learn ways
Library’s exciting expansion project.                             to catalog and classify digital images from two digitization
                                                                  project leaders.
                                                                  Sponsored by: Technical Services Division



                                                                                                               2003 Annual Conference
                                                                                                               OHIO LIBRARY COUNCIL       17
details
        THURSDAY, NOVEMBER 20

     (YA)                                                                  (CC)
     YOUNG ADULT LIBRARIANS WEARING                                        THE ABCs OF DISABILITY AWARENESS:
     MANY HATS                                                             PEOPLE FIRST, DISABILITY SECOND
     ROLLIE WELCH, WARREN-TRUMBULL COUNTY PUBLIC                           LAURA GOLD, SERVICES FOR INDEPENDENT LIVING
         LIBRARY
                                                                           Libraries serve a large variety of patrons, including people with
     Rarely does a teen librarian have the luxury of working in that       disabilities. This workshop will demonstrate how to best serve,
     capacity alone. Often the job is split with duties in adult           work with and interact effectively with people with disabilities,
     reference work, the children’s department or even circulation.        and will address the Americans with Disabilities Act (ADA).
     With the decline in library budgets, split job descriptions are       Please note: This session will be limited to the first 30
     attractive to library boards and directors so this trend may not      people to arrive.
     disappear any time soon. The unique position requires                 Sponsored by: Outreach and Special Services Division
     flexibility and cooperation with co-workers, immediate
     supervisors and directors, and a high level of expertise. Who
                                                                           (HR)
     else can identify the next books of Chris Crutcher, Nora
     Roberts, James Patterson, Laurie Halse Anderson, to say               HOW TO BE A FEARLESS EMPLOYEE:
     nothing of juggling programming, displays and booktalks?              STAYING PRODUCTIVE IN CHAOTIC
     Learn how to not only survive but thrive in the environment of        TIMES
     working in two departments, or the daily wearing of multiple          PAT WAGNER, PATTERN RESEARCH
     hats while employed in the library world.
     Sponsored by: Young Adult Services Division                           How can you stay productive, tell the truth, treat other people
                                                                           well and lower your stress when your workplace is crazy with
                                                                           rumors, budget cuts and uncertainty? Fearless employees have
                                                                           their own set of goals, know how to take risks, can make
                                                                           choices and are always looking for their next “customer.”
     10:00 AM – 10:45 AM |                                                 Learn to thrive in the day-to-day stress of a changing
     THURSDAY, NOVEMBER 20                                                 workplace.

     VISIT OLC CONNECTS! IN THE                                            (MA)
     ALL-CONFERENCE LIVING ROOM                                            OHIO’S PUBLIC RECORDS ACT
                                                                           LISA WU FATE, ESQ., AUDITOR OF STATE BETTY
                                                                               MONTGOMERY
                                                                           There’s no two ways about it: no matter how dry we think this
     10:00 AM – NOON |                                                     material can be, we need a working knowledge of the legal
     THURSDAY, NOVEMBER 20                                                 ramifications of...public records! The presenter, Lisa Wu Fate
                                                                           of the Auditor of State’s office, will provide an overview of
                                                                           Ohio’s Public Records Act: the responsibilities of a public
     (CS)
                                                                           office; definition of a public record; exceptions to the act; and
     CHILDREN’S LEARNING AND THE                                           a summary of the confidentiality of library records.
     POWER OF BOOKS
     SALLY MOOMAW, ARLITT CENTER AT UNIVERSITY OF                          (MA)
         CINCINNATI                                                        TRANSFORMING CULTURE
     We are not always aware of all that children are learning in          MAUREEN SULLIVAN, CONSULTANT
     storytime. Come find out how you can help children develop
                                                                           Many of today’s library leaders understand the need to
     book language, extended vocabulary, concepts about print and
                                                                           transform their organizations. The challenge is to do this
     all the language skills that lead to reading.
                                                                           effectively and with the commitment and engagement of staff.
     Sponsored by: Children’s Services Division                            This session will introduce participants to the principles and
                                                                           practices of transformational change, effective models for
     AS – Adult Services          MA – Management and Administration
                                                                           change, the attributes of an effective culture in libraries today,
     CS – Children’s Services     RA – The Road Ahead                      and strategies for engaging staff and assuring their
     CC – Community Connections   TS – Technology and Technical Services   commitment to results.
     HR – Human Resources         YA – Young Adult Services


     2003 Annual Conference
18   OHIO LIBRARY COUNCIL
                                                                                          details
                                                                                            THURSDAY, NOVEMBER 20

(RA)                                                                  11:00 AM – NOON |
THE CHALLENGING CHANGES                                               THURSDAY, NOVEMBER 20
FOR OHIO’S LIBRARIES
MARSHALL KEYS, MDA CONSULTING                                         (AS)
                                                                      BEHIND THE SCENES IN THE STUDIO
A copiously illustrated look at trends in society, business and
                                                                      DAN MUSSELMAN, BOOKS ON TAPE, INC.
technology that will present challenges for Ohio libraries over
                                                                      JOHN LEE, BOOKS ON TAPE, INC.
the next decade is the focus of this program. How changes in
the composition of the population, in societal values, in the         Dan Musselman, Books on Tape’s executive producer and
way we work, in the economy, and in our relationship to the           industry veteran, and John Lee, award-winning narrator, will
rest of the world will affect the direction of local libraries. And   explore both the present and future of the audiobook industry.
as challenging as these issues are, our biggest challenge is to       They will detail the audiobook production process, from the
overcome what we think we know already. How do our                    casting (I need an actor who can do a perfect French accent in
preconceptions about libraries and the world around us get in         the voice of a small child!) to sound effects (If you cannot get
our way when we try to cope with change? And what do we               36 horses into the studio, how can you make it sound like the
do about it?                                                          horses are actually there?). Attendees will be encouraged to
                                                                      ask anything they have ever wanted to know about
(TS)                                                                  audiobooks.
STRATEGIC THINKING AND DECISION
MAKING FOR THE DIGITAL AGE: TOOLS                                     (CS)
AND METHODS TO MANAGE COSTS                                           CHANGING AND CHALLENGED:
AND DEVELOP NEW DIRECTIONS                                            HOW WE CAN HELP KIDS WITH
DILYS MORRIS, CHRONOS GROUP                                           BOOKS, TALK, AND COLLABORATION
D. KAYE GAPEN, NORTHERN LIGHTS, INC.                                  CAROL ANN DOLL, WAYNE STATE UNIVERSITY
Especially in lean times, it is imperative to know the actual         Carol Doll, co-author of Bibliotherapy with Young People:
cost of library services and activities. Consultants Dilys Morris     Librarians and Mental Health Professionals Working Together,
and D. Kaye Gapen present their sophisticated approach to             will address the partnership explored in her book. She will
time and cost analysis, and strategic thinking and decision           share ways mental health professionals have used books with
making for the digital age. Their methodologies have been             youth, and how librarians can better identify appropriate titles
used by a variety of libraries to gain improved understanding of      for their collection.
costs, and develop new directions. While the time and cost            Sponsored by: Children’s Services Division
analysis methodology was originally developed for Technical
Services, it has been expanded for library-wide application.
                                                                      (CC)
Sponsored by: Technical Services Division
                                                                      CONNECTING TO THE COMMUNITY:
                                                                      COMMUNICATION IS KEY
(YA)
                                                                      BARB BROWN, BROWNFLYNN COMMUNICATIONS
BEGINNING A GRAPHIC NOVEL
COLLECTION                                                            Leading the charge to strategically connect corporations and
HOLLY VARLEY, CLERMONT COUNTY PUBLIC LIBRARY                          organizations with the communities they serve, the presenter
ANGI ST. CLAIR, CLERMONT COUNTY PUBLIC LIBRARY                        will discuss the importance of communications and marketing
                                                                      to this process. In this session, you’ll review tools that can
Graphic novels combine the best of comic book-type                    help you connect with your community through effective
illustration with a bit more text and a lot more content.             communication, while maintaining a community-focused
Growing in popularity, graphic novels are here to stay in our         mission.
library collections. This program will provide tips for developing
a graphic novel collection. Learn how and where to order, and
how to catalog this unique collection.
Sponsored by: Young Adult Service Division




                                                                                                                   2003 Annual Conference
                                                                                                                   OHIO LIBRARY COUNCIL     19
details
        THURSDAY, NOVEMBER 20                                                     12:15 PM – 1:45 PM

     (HR)
                                                                                  AWARDS AND
     LONG-TERM CARE INSURANCE                                                     HONORS LUNCHEON
     SHOPPING: A PRIMER FOR LIBRARY                                               The 2003 Awards and Honors Committee proudly presents its
     PROFESSIONAL AND BABY BOOMER                                                 slate of honorees:
     PATRONS                                                                      HOLLY CARROLL                     Hall of Fame Librarian Award
     JON HACKATHORN, THE OHIO DEPARTMENT OF INSURANCE                             MERIBAH MANSFIELD                 Librarian of the Year Award
     As many baby boomers approach retirement, financial planning                 PAULA BANKS                       Support Staff Member of
     becomes a priority. But are you also financially prepared for a                                                the Year Award
     period of prolonged specialized health care? The Ohio                        ABIGAIL NOLAND                    John Philip Outreach Award
     Department of Insurance is offering this opportunity to learn                SANDI THOMPSON                    Diana Vescelius Memorial
     the ABCs of long-term care insurance. This program will                                                        Award
     explain how coverage works and the variables that can be part
     of a long-term care insurance policy. It also will answer                    QUEEN LESTER                      Trustee Award of
     common questions, give shopping tips, and review the                                                           Achievement
     consumer protection rules for long-term care insurance                       FRIENDS OF PICKERINGTON           Ohio Friends
     implemented in 2002.                                                         PUBLIC LIBRARY                    of the Library
                                                                                                                    Recognition Award
     (MA)                                                                         HOLLY CARROLL                     A. Chapman Parsons Award
     FORGET CHANGE MANAGEMENT:                                                    MARAH WALKER                      Citizen of the Year Award
     THINK RESILIENCE!                                                            Please join us in the celebration and recognition of leaders in
     PAULA BUTTERFIELD, PH.D, BUTTERFIELD AND LANING, INC.                        our profession.
     Starting with your favorite movie heroes and the world of                    COST: $30.00 (PRE-REGISTRATION IS REQUIRED.)
     quantum physics, this program reframes the experience of
     change in ways that throw open new doors of opportunity.
     Whether you’re struggling to keep up or racing ahead and
     trying to drag everyone with you, this program will give you
     an inside look at what it takes to become change resilient.
                                                                           2:00 PM – 3:00 PM |
     (MA)                                                                  THURSDAY, NOVEMBER 20
     THE SCHOOL BOARD CAN DO
     WHAT TO US?                                                           (AS)
     MERIBAH MANSFIELD, WORTHINGTON LIBRARIES                              COMPUTER-RELATED COPYRIGHTS
     REBECCA C. PRINCEHORN, BRICKER & ECKLER LLP
                                                                           IN LIBRARIES
     More than half of Ohio’s public libraries have a board of             JULIA BOXLER, WILLOUGHBY-EASTLAKE PUBLIC LIBRARY
     education as their taxing authority. Turn a statutory relationship
     into one that’s mutually beneficial. The presenters – a               There’s no two ways about it: no matter how dry we think this
     seasoned director and a legal specialist – will provide guidance      material can be, we need a working knowledge of the legal
     based on knowledge and years of experience.                           ramifications of...copyright! The presenter will cover the
                                                                           basics: what constitutes a copyright; what rights are reserved
                                                                           to the copyright holder; what friendly laws are available to
                                                                           create exceptions for libraries; and how current technologies,
                                                                           such as the Internet, CD-ROMs and digital images, are affected
                                                                           by these laws and recent legislation.
                                                                           Sponsored by: Adult Services and Reference and Information
                                                                           Services Divisions

     AS – Adult Services          MA – Management and Administration
     CS – Children’s Services     RA – The Road Ahead
     CC – Community Connections   TS – Technology and Technical Services
     HR – Human Resources         YA – Young Adult Services


     2003 Annual Conference
20   OHIO LIBRARY COUNCIL
                                                                                         details
                                                                                           THURSDAY, NOVEMBER 20

(CC)                                                                  (HR)
MAKING CONNECTIONS IN THE                                             CREATING HIGHLY EFFECTIVE
COMMUNITY: SERVING LATINOS IN                                         VOLUNTEER PROGRAMS
SMALL AND RURAL LIBRARIES                                             MARY V. MERRILL, MERRILL ASSOCIATES
TOM LIANEZ, LATINO BUSINESS SYSTEMS
                                                                      Building highly effective volunteer programs requires
LOUIS GUARDIOLA, TEXAS MIGRANT COUNCIL OHIO
    MIGRANT HEAD START PROGRAMS                                       commitment, planning and resources. Based on nationally
JIM CRAWFORD, IDA RUPP PUBLIC LIBRARY                                 recognized research, the presenter will explore four
MAGGIE BOLLAR, NEW CARLISLE PUBLIC LIBRARY                            characteristics of highly effective volunteer programs and
SARA EKLUND PAYNE, MORLEY LIBRARY                                     identify strategies for building and improving volunteer
                                                                      contributions in your library.
Rural Ohio now includes over 70,000 Latinos. Four of the top
10 counties with the highest percentage of Latinos are rural.
                                                                      (MA)
A panel of librarians and Latino library advocates will address
promotion of public awareness of libraries among organiza-            GRADE YOURSELF AS A LEADER
tions, and recruitment of bilingual, bi-cultural library personnel.   PATRICK DONADIO, MBA, CSP, MCC
Sponsored by: Small Libraries Division and Diversity Awareness        If you find yourself wondering how you rate as a leader, this
and Resources Committee                                               program will provide some clues. Come and evaluate yourself
                                                                      on 22 traits that successful leaders possess. What are your
(CC)                                                                  strengths? What are your weaknesses? The presenter will help
CAUTION! IS THE INFORMATION                                           you find out where you can improve and illustrate how to take
HIGHWAY BYPASSING YOUR SPECIAL                                        your leadership skills to the next level. Plus, receive a bonus
                                                                      handout – “The 10 Commandments of Leadership.”
NEEDS PATRONS?
SANDI THOMPSON, PUSKARICH PUBLIC LIBRARY SYSTEM
                                                                      (MA)
PAM HOESMAN, OAK HARBOR PUBLIC LIBRARY
                                                                      CIPA UPDATE
Trying to figure out how to fit adaptive technology into your         LYNDA MURRAY, OHIO LIBRARY COUNCIL
library? Innovative solutions exist to help libraries serve           CAROL RODDY, OHIO PUBLIC LIBRARY INFORMATION
individuals with special needs and disabilities. Two libraries            NETWORK
who recently received LSTA grants will discuss the process of         JEFF FRENCH, EUCLID PUBLIC LIBRARY
assessing community needs, choosing equipment and soft-
ware for workstations, grant writing and partnering with local        The Supreme Court ruled on June 23, 2003 that the Children’s
agencies to make your implementation a success.                       Internet Protection Act is constitutional. While the law requires
                                                                      that libraries receiving federal funds filter all Internet compu-
Sponsored by: Small Library Division
                                                                      ters, the justices’ reasoning raises some very important con-
                                                                      siderations for library policies and procedures. Join us for a
(HR)                                                                  conversation on the law, the court’s ruling and the implications
OHIO LABOR LAWS                                                       for public libraries.
SEAN SIEBERT, OHIO DEPARTMENT OF COMMERCE                             Sponsored by: Intellectual Freedom Committee
There’s no two ways about it: no matter how dry we think this
material can be, we need a working knowledge of the legal
ramifications of...Ohio labor law! The presenter, Sean Siebert
from the Ohio Department of Commerce, will cover the basics:
minors, minimum wage, and prevailing wage laws. Come
prepared with questions.
Sponsored by: Library Accounting Division




                                                                                                                 2003 Annual Conference
                                                                                                                 OHIO LIBRARY COUNCIL     21
details
        THURSDAY, NOVEMBER 20

     (RA)                                                                  (YA)
     NEW DIRECTIONS IN THE                                                 SEX, VIOLENCE AND PROFANITY: THE
     INFORMATION PROFESSIONS                                               NEW REALISM IN TEEN LITERATURE
     DR. THOMAS FROEHLICH, KENT STATE UNIVERSITY                           JAMES E. COOK, DAYTON METRO LIBRARY
     Kent State University launched an interdisciplinary Master’s          With harsh situations, sensitive matters, and graphic
     degree in Information Architecture and Knowledge Manage-              depictions of life in current teen literature, Young Adult (YA)
     ment in Fall 2001. Drawing on the resources of several other          collection development is never easy. When should these
     schools at Kent, it offers three concentrations: Information          books be in your collection, and how can you defend them
     Architecture, Information Use, and Knowledge Management.              from challenges? This program will look at recent YA titles,
     This presentation, provided by the director of the new pro-           which portray life situations in a frank and realistic style, and
     gram, will discuss the curriculum, changes in the MLIS, and           will discuss practical collection development and intellectual
     what program graduates can (and cannot) offer libraries.              freedom issues surrounding their use in public libraries.
     Sponsored by: Automation and Technology Division                      Sponsored by: Young Adult Services Division

     (TS)
     MORE THAN CANS AND STRING:                                            2:00 PM – 4:00 PM |
     ONLINE COLLABORATION WITH                                             THURSDAY, NOVEMBER 20
     GROUPWARE
     SHAWN WALSH, NOLA REGIONAL LIBRARY SYSTEM
                                                                           (CS)
     LAURA SOLOMON, CLEVELAND HEIGHTS-UNIVERSITY
        HEIGHTS PUBLIC LIBRARY                                             CLAP, SNAP, RAP: MAKE YOUR
                                                                           STORYTIMES SING!
     Have you heard negative things about chat, instant messaging
                                                                           DEBBIE CLEMENT, RAINBOWS WITHIN REACH
     or other forms of online collaboration? Check out some fresh
     approaches to collaborating online with your colleagues in            Learn original songs to share in a print-rich manner that include
     other branches or library regionals and even other countries!         puppets, props, costumes and movement, sign language,
     These solutions can open up your desktop-constrained world.           motivation and more. Wiggle. Giggle. Risk. Grow. Jump-start
     Sponsored by: Automation and Technology Division                      your battery. Re-charge your spirit.
                                                                           Sponsored by: Children’s Services Division
     (TS)
     MAKING YOUR LIBRARY USER-                                             (HR)
     FRIENDLY FOR PATRONS WITH                                             THE CREATIVE CLASS: THE GROWING
     DISABILITIES                                                          ROLE OF CREATIVITY IN OUR ECONOMY
     GAYE SPETKA, ASSISTIVE TECHNOLOGY OF OHIO                             KENNETH J. KOVACH, THE KENNETH J. KOVACH COMPANY
     BILL DARLING, ASSISTIVE TECHNOLOGY OF OHIO
                                                                           Who is this “creative class” that is getting media coverage?
     The use of assistive technology in libraries can provide better       Am I one of them? Do they work for me? What can I do to
     access to programs, services and materials for patrons with           increase my creativity? This session will take a 21st century
     disabilities. From low tech to high tech, from adaptive               look at creativity and an increasingly dominant creative ethos
     software, find out what you already have and what you can             in our society. It addresses three key components of the
     acquire to make your library user-friendly for patrons with           creative process: pattern-breaking, idea-collections, and
     disabilities.                                                         focused thinking, and will provide an introduction to tools and
                                                                           techniques for professional exploration and discovery.




     AS – Adult Services          MA – Management and Administration
     CS – Children’s Services     RA – The Road Ahead
     CC – Community Connections   TS – Technology and Technical Services
     HR – Human Resources         YA – Young Adult Services


     2003 Annual Conference
22   OHIO LIBRARY COUNCIL
                                                                                        details
                                                                                           THURSDAY, NOVEMBER 20

(RA)                                                                 (AS)
HOW TO STAY EMPLOYABLE IN THE                                        OHIO’S CARNEGIE LIBRARIES:
21ST CENTURY LIBRARY                                                 SAVING OUR CULTURAL HERITAGE
PAT WAGNER, PATTERN RESEARCH                                         MARY ELLEN ARMENTROUT, DR. JOSEPH M. STRONG
                                                                        MEDICAL LIBRARY/EMH REGIONAL HEALTHCARE
Learn the 10 sets of skills everyone needs to stay employable           SYSTEM
in libraryland, no matter what your position or aspirations. You
will develop your own performance review and continuing              Andrew Carnegie funded the building of 111 libraries in Ohio
education plan, and learn how to coach employees to achieve          between 1898 and 1917. This library building boom had a
more. Also, learn how to think of yourself as a business with        profound impact on communities and the development of
customers, rather than an employee looking for a new boss!           libraries throughout the state. Mary Ellen Armentrout, author of
                                                                     Carnegie Libraries of Ohio, has spent much of her free time
                                                                     over the past several years researching and writing about
                                                                     these cultural treasures. Join the author for a slide
                                                                     presentation and discussion of her research project, a true
3:15 PM – 4:00 PM | THURSDAY, NOVEMBER 20                            labor of love.

VISIT OLC CONNECTS! IN THE                                           (CS)
ALL-CONFERENCE LIVING ROOM                                           CONNECTING TEACHERS AND
                                                                     LIBRARIES: HOW TO PLAN TEACHER
                                                                     RESOURCE WORKSHOPS IN PUBLIC
                                                                     LIBRARIES
4:15 PM – 5:15 PM |                                                  JERI KLADDER, COLUMBUS METROPOLITAN LIBRARY
THURSDAY, NOVEMBER 20
                                                                     Learn how to entice classroom teachers into your library
                                                                     during their Fall OA/NEA professional development day. Take
(AS)                                                                 advantage of Columbus Metropolitan Library’s experience with
STAR CUSTOMER SERVICE                                                their BookTalk! Program and learn how to plan, organize and
MARIE CARTER POLLACK, SENSATIONAL SPEAKERS                           publicize half-day workshops for educators. This session
                                                                     focuses on organizing the workshop series (including publicity,
Customer service at your library may be good, but is there           marketing, etc.) rather than developing the content of
room for improvement? This energizing session will help you          individual workshop sessions.
step aside and look at all aspects of customer service in your
library - both external and internal. From that assessment you’ll
                                                                     (CC)
move on to learn how the four Cs of Star Customer Service
can help you and your library connect on a higher level with         SURVEY SAYS!
each other and with your community.                                  LYNDA MURRAY, OHIO LIBRARY COUNCIL
                                                                     TERRY CASEY, CASEY COMMUNICATIONS
(AS)                                                                 “There go my people. I must find out where they are going so
BANNED BOOKS: A TALK TABLE                                           that I can lead them.” Alexandre Ledru-Rollin, French Politician.
BOB GALE, NEWARK PUBLIC LIBRARY                                      This program will review the results and application of the
                                                                     information gathered through a statewide library survey
Every September, ALA encourages libraries to mount a banned          conducted in October 2003. Be the first to know!
books exhibit for the edification of their public. Some titles are
obviously controversial, while some leave many of us wonder-
ing what all the fuss is about. Join the presenter for a talk
table discussion of books that have been banned that are not
necessarily controversial - to the naked eye.
Sponsored by: Intellectual Freedom Committee




                                                                                                                2003 Annual Conference
                                                                                                                OHIO LIBRARY COUNCIL     23
details
        THURSDAY, NOVEMBER 20

     (CC)                                                               (MA)
     STRAIGHT TALK: A TALK TABLE                                        LEADERSHIP AND ETHICS
     DISCUSSION OF DIVERSITY                                            MARY V. MERRILL, MERRILL ASSOCIATES
     INITIATIVES THAT WORK                                              As our world becomes smaller and more complex, as change
     JAN RIDGEWAY, CLEVELAND PUBLIC LIBRARY                             becomes more fast-paced, and as demands for service
     JAN HAINES, STATE LIBRARY OF OHIO                                  increase, ethics become our guidelines for the ideal behavior
     MAGGIE BOLLAR, NEW CARLISLE PUBLIC LIBRARY
                                                                        we strive to exhibit as individuals and professionals. Together
     JIM CRAWFORD, IDA RUPP PUBLIC LIBRARY
     JANET INGRAHAM DWYER, WORTHINGTON LIBRARIES                        we will explore ethical paradigms, ethical decision making and
     LAUREN MILLER, NELSONVILLE PUBLIC LIBRARY                          ethical fitness.
     CAROL VERNY, OHIONET
                                                                        (MA)
     Meet members of OLC’s Diversity Awareness and Resources
     Committee as they share ideas for diversity programs that
                                                                        FINDING THE FUNDS FOR SMALL
     have worked in their libraries. Learn about resources available    LIBRARIES: TALK TABLE
     to you in providing effective outreach, Web sites for program      LARRY NASH WHITE, WASHINGTON COUNTY PUBLIC LIBRARY
     ideas, and partnership opportunities with state and local
     agencies who also serve new immigrants.                            The LLGSF is still intact, but it took a beating during the latest
                                                                        state biennium budget formulation. If you are one of the
     Sponsored by: Diversity Awareness and Resources Committee          smaller public libraries in Ohio, where do you find the extra
                                                                        funds to supplement for the reduction due to the poor
     (CC)                                                               economy? Bring your ideas to this talk table discussion on
     YOUR LIBRARY: COLLECTION,                                          issues of funding for small libraries.
     COMMUNITY AND MARKET                                               Sponsored by: Small Libraries Division
     KEN WARREN, LAKEWOOD PUBLIC LIBRARY
                                                                        (MA)
     Learn how to understand your community using demographics
     and market segmentation tools. This program will focus on
                                                                        CLERK-TREASURERS’ ROUNDTABLE
     collection development and the library’s role as knowledge         JAMES M. WILSON, ROCKY RIVER PUBLIC LIBRARY
     maker, and how Lakewood Public Library addressed the
                                                                        Take an opportunity to share changes, challenges and solutions
     changing needs of its service population.
                                                                        with your Clerk-Treasurer peers, and to deal with the issues
     Sponsored by: Reference and Information Services Division          that confront you and your library. Share solutions with others
                                                                        who have dealt with the same issues, and perhaps avoid some
     (HR)                                                               unforeseen challenges. Our roundtables are always an
     NURTURING STAFF IN TIMES OF                                        excellent opportunity to get to know your fellow Clerk-
                                                                        Treasurers and develop your peer network.
     SHRINKING BUDGETS
     BARB WHITE, AKRON-SUMMIT COUNTY PUBLIC LIBRARY                     Sponsored by: Library Accounting Division
     CAROLYN BURRIER, AKRON-SUMMIT COUNTY PUBLIC
        LIBRARY                                                         (RA)

     In times of fiscal restraint and uncertainty, administrators,
                                                                        THE LEADERSHIP CHALLENGE
     supervisors and staff must look beyond costly in-service days      MAUREEN SULLIVAN
     and one-shot workshops for opportunities for professional          MARSHALL KEYS, MDA CONSULTING
     growth that can be found within the library. The speakers will     After 15 years of the management literature focusing on
     share their experiences supporting and identifying barriers to     charismatic leadership, the economic recession and business
     ongoing and effective in-house professional development            scandals of the past three years have caused the whole idea of
     including the successful implementation of small-group             leadership, especially leadership at the top of an organization,
     discussions, journaling, field trips, and an extensive year-long   to be in bad repute. What’s the problem, why is leadership still
     study of a new approach to serving our youngest customers.         crucial to change, and how can we identify and encourage the
     Sponsored by: Children’s Services Division                         right sort of leadership in our libraries? The presenters will talk
                                                                        about the need for leadership to meet the challenges our
                                                                        libraries face today and in the future. They will encourage
                                                                        dialogue with and among the attendees.


     2003 Annual Conference
24   OHIO LIBRARY COUNCIL
                                                                                  details
                                                                                    THURSDAY, NOVEMBER 20

(TS)
MEMORIES ARE MADE OF THIS:
TRANSFERRING YOUR PHOTO                                               OLC CONFERENCE
COLLECTIONS TO THE WEB
BRUCE JEPPESEN, CLEVELAND STATE UNIVERSITY                            BANQUET: HOORAY
WILLIAM BARROW, CLEVELAND STATE UNIVERSITY                            FOR HOLLYWOOD!
What is the Cleveland Memory Project? It’s virtual                    7:00 PM – 9:00 PM |
Cleveland history, which includes a fascinating look at               THURSDAY, NOVEMBER 20
Cleveland’s past, a vast photo archive, a virtual reading
room, a photographic reproduction service, and a
showcase for our collections. Here serious researchers                                        Join us for dinner followed by
and casual browsers will find thousands of historical                                         Ann Seidl’s lively presentation,
photographs, as well as a growing collection of e-books                                       The Hollywood Librarian. From
documenting the history of greater Cleveland and the                                          The Music Man to Party Girl,
Western Reserve region of northeastern Ohio. All this in a                                    this reel entertainment features
searchable database, updated daily and delivered via an                                       film clips, a dose of humor and
award-winning interface.                                                                      a peek into the way Hollywood
Sponsored by: Automation and Technology Division                                              depicts libraries and librarians.
                                                                                              Would you pass her screen
                                                                                              test? Just for fun, take our Pop
(TS)
                                                                                              Quiz and win movie-related
TECHNICAL SERVICES DIVISION:                                                                  prizes.
TALK TABLE (DO WE NEED TO SPEAK
SOFTLY?)                                                              Ann Seidl is an independent library consultant with an
ROGER MILLER, PUBLIC LIBRARY OF CINCINNATI AND                        MLIS from the University of Denver. Her specialty is
   HAMILTON COUNTY                                                    research and geographic information systems (GIS) in
                                                                      libraries, as well as training, staff development and
Have the state budget cuts impacted your delivery of
                                                                      computer coaching. She is currently working with a
technical services—if so, how? Do you outsource—if so,
                                                                      screenwriter and director on the development of a
how successfully? Are union issues impacting your work-
                                                                      feature-length documentary.
flow? Are you doing more with electronic resources as
tools and/or end products? What does the world of                     COST: $45.00 (PRE-REGISTRATION IS REQUIRED.)
Technical Services (TS) really need? Get some answers as
the presenter shares his TS experiences.
Sponsored by: Technical Services Division
                                                                      AFTER-BANQUET
                                                                      PARTY
                                                                      9:00 PM TO MIDNIGHT |
                                                                      THURSDAY, NOVEMBER 20
                                                                      Cleveland Rocks! and so will we at an entertaining
                                                                      evening with Cleveland deejay Bobby Baker! OLC
                                                                      invites you to dance the night away to a variety of
                                                                      music from classic rock to country pop to the latest hip-
                                                                      hop! Jump into the spotlight – alone or with others –
                                                                      and give karaoke a try. Silly songs and songsters may
                                                                      even win a prize! Snacks and a cash bar will be
                                                                      available.




AS – Adult Services          MA – Management and Administration
CS – Children’s Services     RA – The Road Ahead
CC – Community Connections   TS – Technology and Technical Services                                      2003 Annual Conference
HR – Human Resources         YA – Young Adult Services                                                   OHIO LIBRARY COUNCIL     25
details
     ALL-CONFERENCE LIVING ROOM
                                          FRIDAY
                                          NOVEMBER 21



                                          BUSINESS MEETINGS/CONTINENTAL
     (See page 6 for complete details.)   BREAKFAST
                                          There is no charge to attend the meetings.
     REGISTRATION AND HOSPITALITY         Pre-registration and fee are required for breakfast.
     DESKS                                COST: $15.00
     7:00 AM – Noon
                                          OHIO LIBRARY ASSOCIATION MEMBER
     OLC CONNECTS!                        CLASS BUSINESS MEETING AND
     8:00 AM – Noon                       BREAKFAST
                                          7:30 AM – 7:45 AM
     CONFERENCE STORE
     8:00 AM – Noon
                                          OHIO LIBRARY TRUSTEE ASSOCIATION
                                          MEMBER CLASS BUSINESS MEETING AND
     E-MAIL CAFÉ                          BREAKFAST
     8:00 AM – Noon
                                          7:30 AM – 7:45 AM

     CONFERENCE STORE
     8:00 AM – Noon                       OHIO FRIENDS OF THE LIBRARY MEMBER
                                          CLASS BUSINESS MEETING AND
                                          BREAKFAST
                                          7:30 AM – 7:45 AM

                                          OHIO LIBRARY COUNCIL BUSINESS
                                          MEETING AND BREAKFAST
                                          7:45 AM – 8:30 AM
                                          The OLC Board of Trustees has drafted proposed changes to
                                          improve the organization’s ability to function and encourage
                                          member involvement. Created as a federation of the OLA, OLTA
                                          and OFL some 12 years ago, it’s time to look at whether the
                                          current structure reflects current realities and the membership
                                          of the organization. Plan to participate in a discussion about
                                          the organizational governance changes proposed for the OLC
                                          and its federated organizations. A quorum (at least 100
                                          members) will be required for action on the proposed changes.




     2003 Annual Conference
26   OHIO LIBRARY COUNCIL
                                                                                  details
                                                                                    FRIDAY, NOVEMBER 21

8:45 AM – 9:45 AM                                                10:00 AM – 10:45 AM | FRIDAY, NOVEMBER 21
                                                                 VISIT OLC CONNECTS! IN THE
KEYNOTE SPEAKER                                                  ALL-CONFERENCE LIVING ROOM
GUIDANCE FOR THE PERPLEXED:
WHAT SHOULD CHANGE? WHAT
SHOULDN’T? WHY?                                                  10:00 AM – NOON | FRIDAY, NOVEMBER 21
ELEANOR “JOEY” RODGER
PRESIDENT, URBAN LIBRARIES COUNCIL
                                                                 (AS)
                      Public libraries are under great           TEACH AND LEARN FASTER:
                      pressure both to change and not to         WORKPLACE EDUCATION FOR
                      change. Some customers love                STRESSED-OUT ADULTS
                      traditional services and service
                      delivery activities, validating us just    PAT WAGNER, PATTERN RESEARCH
                      the way we have been. Some want            Three hours of bibliographic instruction, but your audience
                      new things, or old things done in new      has 30 minutes. A new database to learn, but you never
                      ways. When we can’t do them all,           learned the last 20. Adult education isn’t about memorizing
                      how shall we decide? In her remarks,       facts or taking tests; it’s about helping library customers and
                      Eleanor (Joey) Rodger will suggest         staff (and yourself!) solve real problems. Learn how to teach
                      strategies for making these crucial        and learn effectively when you have no time and everyone’s
                      decisions that guarantee clarity, if not   brain is warm fudge.
                      unanimity. Some purely personal
                      opinions about the future of some
                                                                 (CS)
                      public library work will be offered.
                                                                 WEB-BASED ACTIVITIES AND
Joey Rodger is president of the Urban Libraries Council
                                                                 RESOURCES FOR THE YOUNGEST
based in Evanston, Illinois, a professional association whose    CYBERSURFERS
members include 150 major urban public libraries, the            GAIL JUNION-METZ, INFORMATION AGE CONSULTANTS
corporations which serve them, and affiliated organizations.
                                                                 Young kids see older kids and adults surfing the Web and
Areas of focus for the Council include urban youth, life-long
                                                                 want to do it, too. The good news...there are tons of well-
learning, urban libraries as urban assets, and leadership
                                                                 designed Web sites customized specifically for young cyber-
development in urban libraries. The Urban Libraries Council
                                                                 surfers. The bad news...the Web sites that young kids often
participates in national policy forums, administers grant
                                                                 visit and explore are often not designed with their skills and
funded research, and acts as a voice for urban library issues
                                                                 pre-reading/reading abilities in mind. Attend this
and concerns in a variety of areas.
                                                                 presentation to learn how to identify the age- and content-
                                                                 appropriate sites for kids who are pre- or new readers, and
                                                                 who are limited in their abilities to use a computer.

    CLEVELAND PUBLIC                                             (CC)
    LIBRARY TOURS                                                CONNECTING WITH YOUR
    325 SUPERIOR AVENUE                                          COMMUNITY THROUGH SURVEYS
                                                                 BOB LAGUARDIA AND KIM REYNOLDS, LAGUARDIA AND
    Tour Cleveland Public Library and participate in                 REYNOLDS
    demonstrations of new electronic services, including
                                                                 Who comprises your community? What do they think? This
    online reference and online readers’ advisory. Tours
                                                                 session will provide you with the rationale for doing surveys,
    begin on the hour from 9:00 AM to 4:00 PM. Please
                                                                 the advantages and disadvantages of asking people what
    meet in the lobby of the Louis Stokes wing.
                                                                 they think, and teach you how to design, construct, and
                                                                 build a survey.
                                                                 Sponsored by: Marketing and Public Relations Division



                                                                                                          2003 Annual Conference
                                                                                                          OHIO LIBRARY COUNCIL     27
details
              FRIDAY, NOVEMBER 21

     (HR)                                                                   (CS)
     BRAVE NEW WORLD: COMPETENCIES                                          YOU START WITH A HORSE-–AND
     FOR THE PROFESSION                                                     A COUPLE OF FOOLS
     MAUREEN SULLIVAN, CONSULTANT                                           SALLY DERBY, AUTHOR
     We know our work and the ways we perform it have and are               Author Sally Derby will present her newest picture book, Two
     undergoing significant change. Now is the time to identify the         Fools and a Horse, and share the motivation and work behind
     new roles and competencies required for professional practice.         creating books for children. She will also discuss some of her
     This session will provide an overview of the changing roles,           insights into the writer’s view of what prompts editorial
     describe the new competencies, and offer suggested strat-              choices of books being published today.
     egies for developing those new competencies. Participants will
     have an opportunity to start their own professional develop-           (CC)
     ment plan at the conclusion of the session.                            MAKING YOUR LIBRARY A GREAT
                                                                            GOOD PLACE
     (RA)
                                                                            RAY OLDENBURG, UNIVERSITY OF WEST FLORIDA
     THE CHALLENGING CHANGES FOR
     OHIO’S LIBRARIES                                                       Ray Oldenburg, sociologist and author of The Great Good Place
     MARSHALL KEYS, MDA CONSULTING                                          and Celebrating the Third Place, will explore the qualities that
                                                                            make libraries vital gathering places at the heart of our
     A copiously illustrated look at trends in society, business and        communities.
     technology that will present challenges for Ohio libraries over        Sponsored by: Reference and Information Services Division
     the next decade is the focus of this program. How changes in
     the composition of the population, in societal values, in the
                                                                            (HR)
     way we work, in the economy, and in our relationship to the
     rest of the world will affect the direction of local libraries. And    WHO’S IN CHARGE? IT STARTS
     as challenging as these issues are, our biggest challenge is to        WITH YOU
     overcome what we think we know already. How do our                     SCOTT SHEPERD, PH.D.
     preconceptions about libraries and the world around us get in
     our way when we try to cope with change? And what do we                If change, stress, conflict management, staff morale and
     do about it?                                                           retention, customer services, and communication are issues
                                                                            that are important to you, AND if you are tired of presentations
                                                                            that are funny but have no staying power or crank out clichés
                                                                            but are short on substance, this program may be the perfect
     11:00 AM -– NOON | FRIDAY, NOVEMBER 21                                 antidote. This presentation will challenge people to take
                                                                            responsibility for their lives and arm them with strategies on
                                                                            how to make their work lives and personal lives more effective
     (AS)
                                                                            and rewarding.
     THE ANATOMY OF A RECORDED BOOK
     MATT WALKER, RECORDED BOOKS, LLC                                       (HR)
     Get a behind-the-scenes look at what goes into making a                WRITING INSURANCE SPECIFICATIONS
     Recorded Book. Learn why audiobook formats are so popular              KELLY KROLL, LIBRARY FISCAL CONSULTANT
     with your patrons, and what makes a narrator great. Special
     guest appearance by a featured Recorded Books reader.                  Are your library’s current insurance policies adequate? Join
                                                                            Kelly Kroll as she explains how to evaluate your library’s
     Sponsored by: Reference and Information Services and Adult             current property and liability insurance, and how to write a
     Services Divisions                                                     Request for Proposal (RFP) to update your coverages. In
                                                                            addition, the presenter will review insurance lingo and provide
                                                                            a sample RFP. If you haven’t done this in a while—or ever—
                                                                            chances are you will end up with better coverage at a much
                                                                            lower cost!
     AS – Adult Services           MA – Management and Administration       Sponsored by: Library Accounting Division
     CS – Children’s Services      RA – The Road Ahead
     CC – Community Connections    TS – Technology and Technical Services
     HR – Human Resources          YA – Young Adult Services


     2003 Annual Conference
28   OHIO LIBRARY COUNCIL
                                                                                       details
                                                                                         FRIDAY, NOVEMBER 21

(MA)                                                               (TS)
HOW I RAN MY LIBRARY GOOD...                                       PRESERVING OHIO’S BOOK HERITAGE:
IN A STATE OTHER THAN OHIO                                         AN OUTREACH PROGRAM OF THE OHIO
RAYMOND SANTIAGO, MIAMI-DATE PUBLIC LIBRARY SYSTEM                 PRESERVATION COUNCIL
PAMELA BONNELL-MIHALIS, ELYRIA PUBLIC LIBRARY                      ANN OLSZEWSKI, CLEVELAND PUBLIC LIBRARY
PAULA MILLER, WESTLAKE PORTER PUBLIC LIBRARY
KENT OLIVER, STARK COUNTY DISTRICT LIBRARY                         The Ohio Preservation Council has designed and published a
JOSEPH PALMER, MANSFIELD-RICHLAND COUNTY PUBLIC                    poster, “Preserve Ohio’s Book Heritage,” in honor of the Ohio
    LIBRARY                                                        bicentennial. This outreach to the library community celebrates
CARLTON SEARS, PUBLIC LIBRARY OF YOUNGSTOWN AND                    the aesthetic legacy of 19th and 20th century cloth book-
    MAHONING COUNTY                                                binding designs, as well as Ohio authors’ significant
Library Journal “Librarian of the Year” and director of Miami-     contributions to American literature. This program will provide
Dade Public Library System, Raymond Santiago will moderate         additional information about the books and authors represented
a panel of Ohio public library directors who have served as        on the poster, as well as discuss the evolution of bookbinding
administrators of public libraries in states other than Ohio.      styles from 1848 to 1906. Some of the better known authors
You’re invited to listen to and dialogue with this panel of        represented on the poster are Harriet Beecher Stowe, Alice
experts as they compare notes on “how they ran their libraries     and Phoebe Cary, William Dean Howells, Lafcadio Hearn,
good” with less per capita funding than we have enjoyed for        Charles Chestnutt and Paul Laurence Dunbar.
the past 15 years with the LLGSF.                                  Sponsored by: Subject and Special Collections Division

(MA)                                                               (YA)
EMOTIONALLY INTELLIGENT                                            CONNECTING TEENS WITH
LEADERSHIP: USING MULTIPLE STYLES                                  GENERATION A-Z: INTERGENERA-
MICHAEL KRAVITZ, PH.D, SCHUBERT-KRAVITZ ASSOCIATES                 TIONAL PROGRAMS WITH TEENS
                                                                   PATRICIA A. CROSBY, TOLEDO-LUCAS COUNTY PUBLIC
One of the major problems facing today’s manager is the
                                                                       LIBRARY
assumption that how one leads is based on personality rather       ROSE MARY HONNOLD, COSHOCTON PUBLIC LIBRARY
than what the situation requires. Research indicates that the
most successful leaders have strengths in the following areas      One of the most important services we can provide in a library
of emotional intelligence: self-awareness, self-management,        is connecting people: to information, to resources, to each
social awareness, and social skill. This session will help         other. Intergenerational programs combine diverse elements of
participants use these areas of emotional intelligence to adjust   the community for a wider audience who may not mingle in
their management style to the requirements of changing             any other context. Programming with the teen crowd will not
situations.                                                        only increase the energy level of your programs, but also
                                                                   encourage a better understanding between generations, bene-
(TS)                                                               fiting the patrons, the library, and the community. Combining
I SHOULD HAVE HAD A VLAN!                                          programs can build communication between generations (and
                                                                   library departments) and make programming dollars go farther.
BEN RULE, MOLO
                                                                   The benefits of intergenerational programming and program
It’s not V8 juice, but Virtual LANs or VLANs could provide solid   ideas for teens with children, teens with adults, and teens with
performance and management improvements for many                   seniors will all be discussed.
switched local area networks. This session will introduce          Sponsored by: Young Adult Services Division
VLAN technology and explain its benefits and drawbacks for
different library network environments. We will fearlessly look
into the exciting and sexy world of IEEE 802.1Q and 802.1p
VLAN standards!
Sponsored by: Automation and Technology Division




                                                                                                                 2003 Annual Conference
                                                                                                                 OHIO LIBRARY COUNCIL     29
details
              FRIDAY, NOVEMBER 21

     12:15 PM – 1:45 PM                                                    2:00 PM – 3:00 PM | FRIDAY, NOVEMBER 21
     FRIDAY LUNCHEON WITH LIBRARY
     JOURNAL LIBRARIAN OF THE                                              (AS)
     YEAR 2003                                                             CENSORSHIP FROM AN AUTHOR’S
     THE POLITICAL ARENA AND THE                                           POINT OF VIEW
     PUBLIC LIBRARY: CHANGE IT?                                            LES ROBERTS, AUTHOR
     CHANGE YOURSELF?                                                      Author of the successful Milan Jacovich murder mysteries, Les
     RAYMOND SANTIAGO                                                      Roberts will discuss intellectual freedom from his point of view
     DIRECTOR, MIAMI-DADE PUBLIC LIBRARY SYSTEM                            as a published writer – the challenges and rewards of being a
                          Raymond Santiago believes that                   writer and getting away with murder!
                          everyone who works in a                          Sponsored by: Intellectual Freedom Committee
                          library, whether that library is a
                          small or a large institution,                    (CS)
                          should be aware that all of our                  WHY CAN’T I FIND THAT ON THE WEB?
                          actions are political and have
                          very political consequences. But
                                                                           UNDERSTANDING THE LIMITATIONS
                          political success isn’t easily                   OF COMMON SEARCH TOOLS
                          won. Library staff is faced with                 GAIL JUNION-METZ, INFORMATION AGE CONSULTANTS
                          many questions: “What are the
                                                                           Have you ever stumbled upon a nifty bit of Web-based
                          small things I can do? What are
                                                                           information only to search for it later using popular search
                          the big things I can do? How do
                                                                           engines such as Google, Altavista, or Dogpile and it doesn’t
                          I get politicians on the library’s
                                                                           seem to be on the Internet anymore? The problem may not be
                          side? When do I compromise?
                                                                           the information, but your favorite search engine, which may be
     Do I have the personality for this? What do I need to
                                                                           unable to locate it. Discover how and why search engines limit
     personally change in order to be successful?” Join Mr.
                                                                           what they can find on the Web, and what you can do about it.
     Santiago for lunch and hear LJ’s Librarian of the
                                                                           This is definitely something you should share with students,
     Year’s answers to these vital questions.
                                                                           teachers and Internet aficionados.
     Mr. Santiago was born in New York City. He has been
     a VISTA volunteer, holds a degree in photography                      (CC)
     from the Rochester Institute of Technology, and was                   BUILDING COMMUNITY THROUGH
     recruited to MLS studies by a librarian who later                     STORYTELLING
     became his wife. He has directed the Learning                         MARY FELLOWS, UPPER HUDSON LIBRARY SYSTEM,
     Resources Center at the World University in San                          NEW YORK
     Juan, Puerto Rico, worked in the Tampa-Hillsborough
     County Public Library System, and served as assistant                 The presenter, a Youth Services Manager, will explain how
     director at MDPLS before assuming the role of                         she partnered with local schools, media and businesses to
     director.                                                             coordinator a storytelling festival for the Albany area. Her
                                                                           efforts also included a storytelling camp for middle school
     COST: $30.00 (PRE-REGISTRATION IS REQUIRED.)
                                                                           students where professional storytellers worked with youth for
                                                                           an extended period to improve literacy skills tested by recent
                                                                           exams. Ms. Fellows was formerly director of Weston Public
                                                                           Library in Northwestern Ohio.




     AS – Adult Services          MA – Management and Administration
     CS – Children’s Services     RA – The Road Ahead
     CC – Community Connections   TS – Technology and Technical Services
     HR – Human Resources         YA – Young Adult Services


     2003 Annual Conference
30   OHIO LIBRARY COUNCIL
                                                                                       details
                                                                                         FRIDAY, NOVEMBER 21

(CC)                                                                (HR)
SURVEY SAYS!                                                        STAGNATE OR RENEW: FIVE TOP
LYNDA MURRAY, OHIO LIBRARY COUNCIL                                  ADMINISTRATORS SWAP JOBS
TERRY CASEY, CASEY COMMUNICATIONS                                   MARGARET DANZIGER, TOLEDO-LUCAS COUNTY PUBLIC
                                                                       LIBRARY
“There go my people. I must find out where they are going so
                                                                    JEANNINE WILBARGER, TOLEDO-LUCAS COUNTY PUBLIC
that I can lead them.” Alexandre Ledru-Rollin, French Politician.      LIBRARY
This program will review the results and application of the         NANCY FOTH, TOLEDO-LUCAS COUNTY PUBLIC LIBRARY
information gathered through a statewide library survey             DORCEL THROWER DOWDELL, TOLEDO-LUCAS COUNTY
conducted in October 2003. Be the first to know!                       PUBLIC LIBRARY
                                                                    Ever had the opportunity to walk the proverbial mile in another
(CC)
                                                                    person’s shoes? Learn what happened when five administra-
THE SUM OF THE PARTS:                                               tors from the Toledo-Lucas County Public Library stepped into
BRINGING TOGETHER SURVIVING                                         one another’s offices and assumed new job responsibilities for
DOCUMENTATION ABOUT THE                                             six months. Job swapping enhanced the library’s energy,
UNDERGROUND RAILROAD                                                creativity and collaboration. Hear from the panel the challenges
NICHOLAS FINKE AND ORLOFF MILLER, NATIONAL                          and achievements of this project and how it could apply at
    UNDERGROUND RAILROAD FREEDOM CENTER                             your library.

The National Underground Railroad Freedom Center is                 (HR)
committed to an on-going program of digitization of and
access to data documenting the clandestine Underground
                                                                    LITTLE THINGS MEAN A LOT:
Railroad and other freedom struggles. The foundations of our        TALK TABLE
digital archive are formed by use-rights agreements with            LYNN MERCER, PHR, MUSKINGUM COUNTY LIBRARY
owner institutions for collections brought together from across         SYSTEM
the country. Our patrons are encouraged to contribute to the        As the management literature would have us believe, we’re
archive from ongoing research projects, making it an inter-         motivated by more than just our paychecks. We respond
active outreach program critical to a cohesive national
                                                                    positively to public recognition and rewards. Managers don’t
research effort. This program will describe our own institu-
                                                                    need big budgets to recognize and reward employees. The
tional “learning curve” in creating the Archive, forging the
                                                                    presenter will share ideas for rewarding and recognizing staff
necessary institutional resolve within the Center, and
                                                                    with inexpensive little things that mean a lot.
developing a collaborative model for collections acquisition.
                                                                    Sponsored by: Human Resources and Trainer Development Division
Sponsored by: Subject and Special Collections Division
                                                                    (MA)
(HR)
LIBRARIES: THROUGH THE LOOKING                                      COURAGEOUS DECISION MAKING
                                                                    SUSAN SCHUBERT, SCHUBERT-KRAVITZ ASSOCIATES
GLASS
SHAHIN SHOAR, SOUTHWEST PUBLIC LIBRARIES                            Courage and fear are constant companions in this time of rapid
TATIANA SCHNEYDER, CLEVELAND PUBLIC LIBRARY                         change and uncertainty. The leader’s role is to balance the
REKIAT OLAYIWOLA, CLEVELAND PUBLIC LIBRARY                          tension between courage and fear leading to constructive
                                                                    decision making. The information in this timely program has
Many libraries recognize and welcome their responsibility to
                                                                    been gleaned from interviews with leaders of various organi-
develop and provide services for people from diverse cultural
                                                                    zations, contemporary news sources, and the essentials of
backgrounds. What is the perception of American libraries
                                                                    sound leadership. From this information, participants will learn
from those born in other countries? User impressions; cultural,
                                                                    about useful models they can take back to their libraries.
language and spatial barriers; and signage: hear a discussion
of these factors from librarians familiar with the libraries of
their native lands, and come away with practical tips you can
apply in your own library.
Sponsored by: Diversity Awareness and Resources Committee




                                                                                                               2003 Annual Conference
                                                                                                               OHIO LIBRARY COUNCIL     31
details
              FRIDAY, NOVEMBER 21

     (MA)                                                                  (RA)
     THE CHALLENGE OF COURT ORDERS,                                        SELECTING THE RIGHT ARCHITECT
     WARRANTS, AND SUBPOENAS                                               DAVE PRICE, TRIAD ARCHITECTS
     LISA BABISH FORBES, CLEVELAND OFFICE OF VORYS, SATER,                 SYLVIA GILLIS, BRICKER AND ECKLER, LLP
         SEYMOUR, AND PEASE
                                                                           Kick off your facilities improvement projects right! Hear a
     Both the USA Patriot Act and Ohio’s Confidentiality Law make          comprehensive overview of the architectural selection process,
     library records subject to search warrants, subpoenas and             including legal issues and requirements along with qualities
     other court orders. This program will explain the differences in      and services to look for when choosing a firm. Don’t doom
     these kinds of orders and the procedures your library should          your project before it starts; instead, learn how to use the
     have in place in the event that the FBI or local law                  selection process to your library’s advantage.
     enforcement agencies come for library records or patron
     information.                                                          (TS)
     Sponsored by: Intellectual Freedom Committee                          LEAN TIMES: PRINT OR ELECTRONIC
                                                                           RESOURCES FOR TECHNICAL
     (MA)                                                                  SERVICES?
     THE PUBLIC LIBRARY ADMINISTRATOR                                      DEBORAH HATHAWAY, DAYTON METRO LIBRARY
     AS A COMMUNITY LEADER                                                 IRENE GULVAS, WASHINGTON-CENTERVILLE PUBLIC LIBRARY
     DR. LAWRENCE F. KELLER, CLEVELAND STATE UNIVERSITY,                   With library budgets tight, cataloging departments are making
         LEVIN COLLEGE OF URBAN AFFAIRS                                    careful decisions when purchasing tools and resources. Two
     Library administrators understand the value of community              catalogers from different sized libraries will discuss the factors
     involvement. Dr. Lawrence Keller, an associate professor in the       they consider in making the decision to purchase print or
     Master of Public Administration program at Cleveland State            electronic resources. Some resources that will be discussed
     University’s Levin College of Urban Affairs, is an educator with      are Cataloger’s Desktop vs. print AACR2 and WebDewey vs.
     a realistic understanding of and a respect for the role public        the print volumes.
     libraries and public librarians play in a free society. Not all       Sponsored by: Technical Services Division
     community leaders come from the private sector. Many step
     forward from the public sector to lead and challenge.                 (TS)
                                                                           NETWORK INTRUSION DETECTION AND
     (RA)                                                                  SYSTEM RECOVERY 101
     LEWISANDCLARKGNET.ORG CORPS OF                                        BRAD STEPHENS, NOLA REGIONAL LIBRARY SYSTEM
     DISCOVERY II, AND THE LEWIS AND
     CLARK BICENTENNIAL                                                    Do you really know what is happening on the network or
                                                                           networks that you run? Do you have any idea how many times
     COMMEMORATION                                                         your servers are poked and probed by users searching for
     BOB PAWLOSKI, UNIVERSITY OF NEBRASKA AT OMAHA                         vulnerabilities? If not, then you should. Instances of attacks
     The LewisandClarkgNet.org Web site is produced by the                 ranging from gentle probes to truly hostile actions are ever
     University of Nebraska’s Peter Kiewit Institute in partnership        increasing. In this session we’ll look at tools that you can
     with the National Park Service: Lewis and Clark National              deploy to monitor network attacks as well as discuss what
     Historic Trail. This session will highlight how this Web site’s       you should do to recover when a compromise actually occurs.
     innovative technologies, such as GIS and digital video, enables       Sponsored by: Automation and Technology Division
     learners of all ages to remotely participate in the Trail, the
     Corps II Traveling Exhibit, and the Lewis and Clark Bicentennial
     Commemoration.
     Sponsored by: Subject and Special Collections Division



     AS – Adult Services          MA – Management and Administration
     CS – Children’s Services     RA – The Road Ahead
     CC – Community Connections   TS – Technology and Technical Services
     HR – Human Resources         YA – Young Adult Services


     2003 Annual Conference
32   OHIO LIBRARY COUNCIL
                                                                              CLEMENT
                          GOLD




                                                   BROWN
 CROOM




THURSDAY 8:45 AM –       THURSDAY 10:00 AM –      THURSDAY 11:00 AM –        THURSDAY 2:00 PM –
9:45 AM                  NOON                     NOON                       4:00 PM
HIRING THE RIGHT         THE ABCs OF              CONNECTING TO THE                    ,
                                                                             CLAP, SNAP RAP: MAKE
PERSON                   DISABILITY AWARE-        COMMUNITY: COM-            YOUR STORYTIMES
                         NESS: PEOPLE FIRST,      MUNICATION IS KEY          SING
                         DISABILITY SECOND




                                                                                              program presenters
 MOOMAW                                                                       GILLIS
                                                   SANTIAGO
                          DERBY




FRIDAY 10:00 AM – NOON   FRIDAY 11:00 AM – NOON   FRIDAY 11:00 AM – NOON     FRIDAY 2:00 PM – 3:00 PM
CHILDREN’S LEARNING      YOU START WITH A         HOW I RAN MY               SELECTING THE RIGHT
AND THE POWER OF         HORSE… AND ADD A         LIBRARY GOOD… IN A         ARCHITECT
BOOKS                    COUPLE OF FOOLS          STATE OTHER THAN
                                                  OHIO
 SULLIVAN




                                                   PRICE
                          KEYS




THURSDAY 10:00 AM –      THURSDAY AND FRIDAY      FRIDAY 2:00 PM – 3:00 PM
NOON                     10:00 AM – NOON
                                                  SELECTING THE RIGHT
TRANSFORMING             THE CHALLENGING          ARCHITECT
CULTURE                  CHANGES FOR OHIO'S
                         LIBRARIES
THURSDAY 4:15 PM –
5:15 PM                  THURSDAY 4:15 PM –
THE LEADERSHIP           5:15 PM
CHALLENGE                THE LEADERSHIP
                         CHALLENGE
FRIDAY 10:00 AM – NOON
BRAVE NEW WORLD:
COMPETENCIES FOR
THE PROFESSION


                                                                                                    2003 Annual Conference
                                                                                                    OHIO LIBRARY COUNCIL     33
Hotel                         ACCOMMODATIONS
                              We are pleased to partner with the Renaissance Cleveland Hotel
                              as the headquarters for the 2003 OLC Annual Conference. OLC
                              has negotiated special conference room rates. Make your hotel
                              reservations by October 17 to take advantage of these rates and
                              to ensure availability. All housing arrangements should be made
                              directly with the hotel. Indicate that you are with the Ohio Library
                              Council Conference to get the conference rate. A credit card is
                              required for first night’s reservation. All rates are subject to state
                              and local taxes.


                              RENAISSANCE
                              CLEVELAND
                              HOTEL
                              24 Public Square
                              Cleveland, Ohio 44113
                              (216) 696-5600

                              OLC CONFERENCE RATE:
                              $134.00 plus tax – Single/Double

                              Or make reservations online. Go to the Annual Conference banner
                              on the OLC Web site at www.olc.org or go to
                              www.renaissancehotels.com. Enter the OLC Group Code to
                              obtain the OLC Conference rate. Group Code: OLCOLCA


                              PARKING
                              Valet parking only; self parking is not an option at the
                              Renaissance Cleveland Hotel.
                              Hotel overnight guest parking: $16.00
                              Daytime only parking: $10.00

                              For a list of area parking facilities and rates visit the OLC Web
                              site at www.olc.org.




     2003 Annual Conference
34   OHIO LIBRARY COUNCIL
           ROAD
  CONSTRUCTION
                            FINDING YOUR WAY
    AND TRAFFIC
     DELAYS ARE
 COMMON IN THE
CLEVELAND AREA.
      PLAN YOUR
    TRAVEL TIME
   ACCORDINGLY.

 FROM THE EAST: Take I-90 W. to Route 2 to the      FROM I-71 NORTH TO HOTEL: Stay on I-71 N. to        FROM THE HOTEL TO TURNPIKE EAST: Go out
 West 3rd St. exit. Go left on West 3rd to the      the Ontario exit 171B. Take Ontario N. to St.       garage to your right, the second traffic light is
 end of the street. The Hotel is at the end of      Clair, left on St. Clair to West 3rd, left on       Ontario, go right on Ontario, pass Gateway
 the street at West 3rd and Superior.               West 3rd two blocks to the end of the street.       and enter the ramp to the left, take I-77 S. to
                                                    The Hotel is at the end of the street at West       I-80/I-90 Turnpike.
 FROM THE WEST: Take I-90 E. to the Ontario         3rd and Supeior.
 exit 171B. Take Ontario N. to St. Clair, left on                                                       FROM THE HOTEL TO TURNPIKE WEST: Go out
 St. Clair to West 3rd, left on West 3rd two        FROM I-77 TO HOTEL: Exit on East 9th, go North      garage to your right, the second traffic light is
 blocks to the end of the street. The Hotel is at   to St. Clair. Go left on St. Clair to West 3rd,     Ontario, go right, pass Gateway and enter the
 the end of the street at West 3rd and              left on West 3rd two blocks to the end of the       ramp to the right, take I-71 S. 3/4 of a mile, it
 Superior.                                          street. The Hotel is at the end of the street at    will split/ take I-90 W. to Turnpike.
                                                    West 3rd and Superior.




                                  FYI
 BADGES: A conference badge is required to attend the
 conference. For security purposes, badges will be required to
 enter all programs and events.

 ALL-CONFERENCE LIVING ROOM: The All-
 Conference Living Room will be located in the Gold and Whitehall
 Rooms of the Renaissance Cleveland Hotel. Here you will
 find OLC Registration and Hospitality desks, the Conference
 Store, the E-mail Café, and “OLC Connect!” displays. In addition
 there will be seating and refreshment breaks in the room.

 CONFERENCE STORE: The conference store will
 be part of the All-Conference Living Room. This year’s store is
 sponsored by Joseph-Beth Booksellers.

 HANDICAPPED ACCESS: The Renaissance
 Cleveland Hotel is completely handicapped accessible.
                                                                                  REGISTRATION: The registration desk will be part of
                                                                                  the All-Conference Living Room.

                                                                                  CONFERENCE REGISTRATION


                                                                                  Full Conference $95.00
                                                                                  Single Day




                                                                                  posted signs.
                                                                                                       MEMBERS


                                                                                                    $70.00
                                                                                                                     NON-
                                                                                                                 MEMBERS
                                                                                                                   $165.00
                                                                                                                   $110.00
                                                                                              (Wed., Thurs., or Fri.)
                                                                                                                                       OLC STUDENT/
                                                                                                                                      RETIREE MEMBER
                                                                                                                                           $55.00
                                                                                                                                           $30.00

                                                                                  On-site registration fee is an additional $30.00 for the full
                                                                                  conference and $20.00 for single day registration.

                                                                                  SMOKING: Smoking is permitted only in designated
                                                                                  areas of the Renaissance Cleveland Hotel. Please observe




                                                                                                                                2003 Annual Conference
                                                                                                                                OHIO LIBRARY COUNCIL        35
REGISTRATION
     CONFERENCE
     REGISTRATION
     You must be registered and have a badge
                                                  Guidelines
                                                  Registrants submitting an OLC member-
                                                  ship application along with their regis-
                                                  tration form may register at the member
                                                  rate. Please note that OLC’s membership
                                                                                               refunds for meals or special events
                                                                                               unless cancelled by OLC. Refunds will
                                                                                               not be made until after the event takes
                                                                                               place.
     to attend conference programs and
                                                  year is Jan. 1 – Dec. 31 with no
     events. Use the Registration Form on
                                                  proration of dues.                           As this registration booklet goes to
     page 37 to register yourself and your
                                                                                               press, all conference sessions have been
     personal guests. Please copy the form
                                                  NOTE: Registrants who do not meet the        confirmed. Times and dates of sessions
     for additional registrants.
                                                  above criteria must pay/or will be billed    may be subject to change based on
                                                  the Non-Member rate.                         space assignments and speakers’ sched-
     Ohio library community speakers (any
                                                                                               ules. OLC expects that if scheduling
     library employee, trustee, Friends of the
                                                  A membership application is available on     changes occur between the publication
     Library member, library vendor, etc.) are
                                                  OLC’s Web site: www.olc.org.                 of this booklet and the conference in
     required to pay registration for the con-
                                                                                               October, they will be minimal. No refunds
     ference. Non-Ohio library community
                                                  Membership payments received after           will be made based on schedule
     speakers will be registered by OLC.
                                                  November 1 will be applied for the           changes.
                                                  remainder of the current year and the
                                                  entire following year.                       RE-CERTIFICATION CREDITS FOR THIS
     REGISTRATION DEADLINE                                                                     CONFERENCE:
     Advance registration must be                                                              Librarians who have received Ohio Public
     postmarked by November 5, 2003.
                                                  SINGLE DAY REGISTRATION                      Librarian Certification may count this
                                                  For those with limited time or those         conference toward contact education
                                                  wishing to focus on certain events,          hours for re-certification as follows: each
     ON-SITE REGISTRATION                         single day registration is available.        60 minute session counts as 1 contact
     To register after November 5, 2003, visit    Please note the day you wish to attend       hour; each two-hour session counts as
     the on-site registration counter at the      on the registration form.                    two contact hours. A full day of partici-
     conference. On-site registration fee is an                                                pation in this event counts as six contact
     additional $30.00 for the full conference                                                 hours. Complete information on the re-
     and $20.00 for single day registration.                                                   certification process is available on OLC’s
                                                  MEAL EVENTS
                                                  All meal events require pre-registration.    Web site: www.olc.org Librarians who
     Tour tickets may be available on-site;                                                    apply for certification before October 20,
                                                  No meal tickets will be available on-site.
     however, OLC encourages you to pre-                                                       2003 may count attendance at this con-
                                                  Please use this advanced registration for
     register. Please check at the on-site                                                     ference toward re-certification.
                                                  all meal reservations.
     registration desk for availability.


     ONLINE REGISTRATION                          REGISTRATION
     You may register for the conference by       CONFIRMATION
     visiting OLC’s Web site at www.olc.org       No confirmation of registration will be
                                                  sent.

     REGISTRATION FEES
                                                  CANCELLATIONS/REFUNDS
     MEMBER RATE FEES are ONLY
     APPLICABLE to the following:                 Registration cancellations must be sub-
                                                                                                     CONTACT US FOR
                                                  mitted in writing and received in the OLC          MORE INFORMATION
     A. Personal members of Ohio Library          office by November 5, 2003. A $10.00                    Ohio Library Council
        Council.                                  service charge applies to all cancella-                 2 Easton Oval, Suite 525
     B. Individual members of a member Ohio       tions and will be deducted from your                    Columbus, Ohio 43219
        Friends of the Library Group.             refund. OLC reserves the right to refuse                (614) 416-2258
                                                                                                          Fax: (614) 416-2270
     2003 Annual Conference
                                                                                                          E-mail: olc@olc.org
36   OHIO LIBRARY COUNCIL                                                                                 Web site: www.olc.org
                                                         Mail this completed form to Ohio Library Council, Dept. 516, Columbus, OH 43265 or fax it to OLC
  OLC ANNUAL                                             at (614) 416-2270 with complete credit card information. Online registration is also available by
  CONFERENCE                                             visiting our Web site at www.olc.org. To avoid double billing, do not follow a faxed credit card or
                                                         an online registration with paper registration.
  NOVEMBER 19-21, 2003
  RENAISSANCE CLEVELAND                                  Form accompanied by payment must be postmarked by November 5, 2003 to take advantage of
  HOTEL                                                  advance registration rates.




 REGISTRATION INSTRUCTION:                                                              TICKETED EVENTS: Conference Registration is required in order to
                                                                                        purchase tickets for the following events.
 1. PLEASE USE ONE FORM PER PERSON. MAKE COPIES FOR ADDITIONAL
    PARTICIPANTS.
                                                                                        s Check here if vegetarian meals are required.
 2. PLEASE TYPE OR PRINT ALL INFORMATION.                                               BREAKFASTS
                                                                                        15   Kent State University Friends Breakfast           ______ @ $20.00
 3. REGISTRANT INFORMATION:                                                                  (Thurs., Nov. 20)
   Name: ____________________________________________________                           16   OLA Business Meeting Breakfast                    ______ @ $15.00
                                                                                             (Fri., Nov. 21)
   Library/Institution:____________________________________________
                                                                                        17   OLTA Business Meeting Breakfast (Fri., Nov. 21)   ______ @ $15.00
   Address: __________________________________________________
                                                                                        18   OFL Business Meeting Breakfast (Fri., Nov. 21)    ______ @ $15.00
   City, State, Zip: ______________________________________________
                                                                                        LUNCHEONS
   Daytime Phone: ____________________________________________
                                                                                        19   Awards and Honors Luncheon (Thurs., Nov. 20) ______ @ $30.00
   E-mail Address: ____________________________________________
                                                                                        20   Raymond Santiago Luncheon                    ______ @ $30.00
                                                                                             (Fri., Nov. 21)
   s Check here if you require special services.    Please describe your needs
        in writing on a separate sheet of paper and enclose it with your                BANQUET
        registration.                                                                   21   All-Conference Banquet (Thurs., Nov. 20)          ______ @ $45.00

                                                                                        TOURS
 4. REGISTRANT TYPE: (CHECK ALL THAT APPLY)
                                                                                        22   Northeast Ohio Libraries Tour (Wed., Nov. 19)     ______ @ $10.00
   OLC Member: s OLA        s OLTA s OFL s Non-Member s Speaker

 5. CONFERENCE REGISTRATION:                                                                                                    TOTAL $
   01   Full Conference – Member                          ______ @ $95.00
   02   Full Conference – Non-Member                      ______ @ $165.00           7. PAYMENT OPTIONS:
   03   Full Conference – OLC Student/Retiree Member      ______ @ $55.00               s Check made payable to OLC enclosed. OR
   04   Wednesday Only – Member                           ______ @ $70.00               Please charge to: s VISA s MC OR s Purchase Order
   05   Wednesday Only – Non-Member                       ______ @ $110.00
   06   Wednesday Only – OLC Student/Retiree Member       ______ @ $30.00               Card/PO NO:________________________________________________
   07   Thursday Only – Member                            ______ @ $70.00               Expiration Date: _____________
   08   Thursday Only – Non-Member                        ______ @ $110.00
   09   Thursday Only – OLC Student/Retiree Member        ______ @ $30.00               Authorized Signature: ________________________________________
   10   Friday Only – Member                              ______ @ $70.00
   11   Friday Only – Non-Member                          ______ @ $110.00           OFFICE USE ONLY:
   12   Friday Only – OLC Student/Retiree Member          ______ @ $30.00
   13   Spouse/Guest (Name)__________________             ______ @ $10.00            Check or CC #: ________________ Batch #: ____________________
   14   Child (Name)_________________________             ______ @ $5.00             Amount Received: ______________ Reg. #: ______________________




pre-registration form                                                                                                                    2003 Annual Conference
                                                                                                                                         OHIO LIBRARY COUNCIL     37
                                                                                        Non-profit Org.
                                                                                        U.S. Postage
                                                                                        PAID
                                                                                        Permit No. 1018
                                                                                        Columbus, OH 43215



                          2 Easton Oval
                          Suite 525
                          Columbus, Ohio 43219-6036
                          www.olc.org




REGISTER TODAY!
 THE OHIO LIBRARY COUNCIL ANNUAL CONFERENCE 2003
 NOVEMBER 19-21, 2003 | RENAISSANCE CLEVELAND HOTEL




    SCHEDULE AT A GLANCE
    WEDNESDAY, NOV. 19                    THURSDAY, NOV. 20        FRIDAY, NOV. 21
    LIBRARY TOUR                          KENT STATE UNIVERSITY    KEYNOTE SPEAKER –
                                          ALUMNI BREAKFAST         ELEANOR “JOEY” RODGER
    KEYNOTE SPEAKER –
    NADINE STROSSEN                       SESSIONS ALL DAY         OLA, OLTA, OFL, AND OLC
                                                                   BUSINESS MEETINGS
    FUTURES INITIATIVE                    OLC AWARDS AND
    UPDATE                                HONORS LUNCHEON          SESSIONS ALL DAY
    SESSIONS IN THE                       ALL-CONFERENCE BANQUET   RAYMOND SANTIAGO
    AFTERNOON                             “THE HOLLYWOOD           LUNCHEON
                                          LIBRARIAN”
    ALL-CONFERENCE                                                 ALL-CONFERENCE
    LIVING ROOM                           ALL-CONFERENCE           LIVING ROOM
    s Registration                        LIVING ROOM              s Registration
    s Hospitality                         s Registration           s Hospitality
    s Conference Store                    s Hospitality            s Conference Store
    s E-mail Café                         s Conference Store       s E-mail Café
    s OLC Connects!                       s E-mail Café            s OLC Connects!
    s Networking                          s OLC Connects!          s Networking
                                          s Networking
    ALL-CONFERENCE
    RECEPTION – A TASTE                   AFTER BANQUET PARTY –
    OF CLEVELAND                          DEEJAY BOBBY BAKER

								
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