Columbus_ OH - Insight

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					                                                    EEO Public File Report
                                                    Insight Communications


District: Columbus                                  Period Covered by Report:    October 1, 2009 - September 17, 2010


                                                                                  Number
         Position Title   Date Open   Date Filled      Recruitment Source*      Interviewed           Number Hired




1
                                                          EEO Public File Report
                                                          Insight Communications
                                                            Recruitment Sources

              District:                 Columbus

No.      Recruitment Source              Contact             Recruitment Address           City      State   Zip         Tel.        Total Interviewed   Entitled to Notification
1               ABC 6/Fox               Katie Cyr               kcyr@sbgnet.com          Columbus    Ohio    43235   614-481-6638           27
2                  Ajilon               Jill Dostal                41 S. High St         Columbus    Ohio    43213   216-328-0888           4
3          Careerbuilder.com          Trenice Taylor               520 Fifth Ave            NY       NY      10036   212-659-7033           64
4     Columbus Dispatch Job Fair     Michael Wilson          mwilson@dispatch.com        Columbus    Ohio    43215   614-883-4991          139
5     Employee Referral Program       Columbus HR            3770 E. Livingston Ave      Columbus    Ohio    43227   614-236-1292          144
6          Franklin University       Holly McFarland             201 S. Grant Ave        Columbus    Ohio    43215   614-947-6799           28
7              Google.com                                        www.google.com                                                             1
8              Indeed.com                                        www.indeed.com                                                             2
9      Insight Cable - Channel 1    Human Resources         Channel 1 Cable Channel      Columbus    Ohio    43227   614-236-1292           41
10           Insight Intranet       Human Resources       www.helpdesk.insight.rr.com    Columbus    Ohio                                   54
11           Insight Website        Human Resources           www.insightcom.com         Columbus    Ohio                                   15
12       ITT Technical Institute      Jeffrey Daris        4717 Hilton Corporate Drive   Columbus    Ohio    43232    614-868-2000          5
13        Job Leaders Job Fair        Teresa Ghee               1111 E. Broad St.        Columbus    Ohio    43205    614-583-1336          15
14              Job News             Shari Stanfield        150 E. Campus View Blvd      Columbus    Ohio    43235    614-310-1700         255
15         Job News Job Fair         Shari Stanfield        150 E. Campus View Blvd      Columbus    Ohio    43235    614-310-1700          5
16             Monster.com           Kevin Lanham               www.monster.com          Columbus    Ohio             111-222-3333          38
17      Ohio Job & Family Svcs        Gregory Fox              www.ohio.odjifs.org       Columbus    Ohio    43205    614-559-6054          0
18              Ohio Jobs                                       www.ohiojobs.com                                     877- 301-JOBS          0
19        Ohio State University     Jennifer Columber          http://fisher.osu.edu     Columbus    Ohio    43215    614-292-3366          0
20           Stanley Staffing          Tim Regan             tr@stanleystaffing.com      Cleveland   Ohio             216-394-1369          15
21           Suburban News           Ruthanne Roork        Rroork@acncolumbus.com        Columbus    Ohio    43229    614-410-0236          0
22       Insight Internal Posting     Columbus HR            3770 E. Livingston Ave      Columbus    Ohio    43227    614-236-1292          21
23         On-line Application      Human Resources        www.insight.iapplicants.com   Columbus    Ohio    43227    614-236-1292          0
24           Insight Walk-In        Human Resources          3770 E. Livingston Ave      Columbus    Ohio    43227    614-236-1292          13
25     Insight Regional Recruiter     Columbus HR            3770 E. Livingston Ave      Columbus    Ohio    43227    614-236-1292          8
26      Columbus Urban League       Betty McCutcheon           788 Mt. Vernon Ave        Columbus    Ohio    43203    614-257-6300          0
27              Craig's List                                   www.craig'slist.com       Columbus    Ohio                                   0
28          DeVry University           Dave Fogg               1350 Alum Creek Dr        Columbus    Ohio    43209   614-257-4712           0
29          Henkels & McCoy           John Dvorakk              989 E. Main Street       Columbus    Ohio    43232   614-221-3398           0
30            Linkedin.com             Dylan Curtis             www.linkedin.com                                                            0
31          National College           Winnie Silva       wesilva@national-college.edu   Columbus    Ohio    43231   614-212-2817           0
32             Office Team            Shannon Toth             www.officeteam.com        Columbus    Ohio    43235   614-471-9978           0
33    Columbus Dispatch Website       Michael Wilson         www.columbusjobs.com        Columbus    Ohio    43215   614-883-4991           0
34     Columbus State University       Vallory Ginn          www.columbustate.com        Columbus    Ohio    43235   706-568-2005           0
35           Ohio Dominican           Meredith Gray       www.ohiodominican.edu/lead     Columbus    Ohio    43017   614-473-9001           0
36                COVA                Seneca Ridley              sridley@cova.org        Columbus    Ohio    43214   614-291-0615           0
37              oodle.com                                         www.oodle.com                                                             0
38                Twitter                                        www.twitter.com                                                            0
39                YMCA              Shakeila Whitehead   swhitehead@ymcacolumbus.org     Columbus    Ohio 43232                             0




                                                                                                                                           894
                                                                   EEO Public File Report
                                                                   Insight Communications
                                                                           Initiatives

         District:                CM8

No.         Date                Initiative                                  Description                                 Scope of Involvement                 Personnel Involved
 1    January 19, 2010      Job News Job Fair         Interviewed applicants regarding open positions and                 Local and regional
                                                    positions that Insight uses at local office. Sponsored by Job
                                                             News Newspapers at the Aladdin Temple
                                                                                                                                                        Human Resources, Recruiter
                                                                                                                                                         Suzanne Sellers, various
                                                                                                                                                        department representatives.
 2    February 17, 2010      Stanley Staffing         Met with Tim Regan to discuss partnership for staffing                     Local
                                                                  Direct Sales Representatives.
                                                                                                                                                        Human Resources, Recruiter
                                                                                                                                                      Suzanne Sellers, Stephen Goodan,
                                                                                                                                                      Matt McDonald, Jennifer Donahue,
                                                                                                                                                              and Tim Michalk
 3    February 18, 2010        Job Leaders              Met with Jo Young to discuss partnership for 2010.                       Local




                                                                                                                                                          Recruiter Suzanne Sellers
 4    February 24, 2010     Cultural Diversity         Information for open positions of Installers, Customer   Distributed info and discussed
                              Career Expo           Service, and Direct Sales Rep's. Sponsored by the Columbus with attendees our employment
                                                      Dispatch at COSI to reach various minority organizations          opportunities.
                                                                    throughout the community.                                                           Human Resources, Recruiter
                                                                                                                                                         Suzanne Sellers, various
                                                                                                                                                        department representatives.
       March 10, 2010       Job News Job Fair         Interviewed applicants regarding open positions and                 Local and regional
                                                    positions that Insight uses at local office. Sponsored by Job                                       Human Resources, Recruiter
                                                             News Newspapers at the Fawcett Center.                                                      Suzanne Sellers, various
 5                                                                                                                                                      department representatives.
        April 5, 2010     Job Leaders Job Fair         Information for open positions of Installers, Customer        Distributed info and discussed
                                                     Service, and Direct Sales Rep's. Sponsored by Job Leaders      with attendees our employment
                                                      to reach various minority organizations throughout the                 opportunities.
                                                                             community.                                                                 Human Resources, Recruiter
                                                                                                                                                         Suzanne Sellers, various
 6                                                                                                                                                      department representatives.
       April 13, 2010             YMCA                Met with Shakeila Whitehead to discuss partnership for                     Local
                                                                              2010.




 7                                                                                                                                                        Recruiter Suzanne Sellers
       April 21, 2010     ABC 6/FOX Job Boot           Information for open positions of Installers, Customer      Distributed info and discussed             Human Resources
                                Camp                Service, and Direct Sales Rep's. Sponsored by ABC 6/FOX at with attendees our employment
                                                    Veteran's Memorial to reach various minority organizations             opportunities.
 8                                                                   throughout the community.
        May 5, 2010         Cultural Diversity         Information for open positions of Installers, Customer      Distributed info and discussed
                              Career Expo           Service, and Direct Sales Rep's. Sponsored by the Columbus with attendees our employment            Human Resources, Recruiter
                                                      Dispatch at COSI to reach various minority organizations             opportunities.                Suzanne Sellers, various
 9                                                                   throughout the community.                                                          department representatives.
        May 12, 2010        Job News Job Fair          Interviewed applicants regarding open positions and         Distributed info and discussed
                                                    positions that Insight uses at local office. Sponsored by Job with attendees our employment         Human Resources, Recruiter
                                                              News Newspapers at the Aladdin Temple                        opportunities.                Suzanne Sellers, various
10                                                                                                                                                      department representatives.
        May 27, 2010        Henkels & McCoy            Presented to Henkels and McCoy students regarding                         Local
                                                              opportunities in Columbus for Insight.

11                                                                                                                                                        Recruiter Suzanne Sellers
        June 9, 2010          Network Expo             Available to meet with local businesses and potential        Distributed info and discussed
                                                                   candidates to promote Insight.                     opportunities with Insight.
                                                                                                                                                       Human Resources and Account
12                                                                                                                                                        Executive Scott Zimmer.
       June 28, 2010          Career Builder        Conference call to review training and utilization of Career          Loca and Regional
                                                              Builder job postings and career site.
                                                                                                                                                      Cindy Cordell, Matt McDonald, and
13                                                                                                                                                          all District Recruiters.
        July 19, 2010     ITT Technical Institute    Met with Jeffrey Daris with ITT to discuss partnership for                  Local
                                                                               2010.

14                                                                                                                                                        Recruiter Suzanne Sellers
        July 21, 2010     ABC 6/FOX Job Boot           Information for open positions of Installers, Customer   Distributed info and discussed
                                Camp                Service, and Direct Sales Rep's. Sponsored by ABC 6/FOX at with attendees our employment            Human Resources, Recruiter
                                                    Veteran's Memorial to reach various minority organizations          opportunities.                   Suzanne Sellers, various
15                                                                  throughout the community.                                                           department representatives.
        July 21, 2010        Columbus All          Met and reviewed company goals and local achievments.          All Columbus Employees             DVP Tim Klinefelter, Human
                           Employee Meeting                                                                                                           Resources Manager Carla
                                                                                                                                                   Armstrong, Senior Management,
16                                                                                                                                                  and all Columbus employees.
                                                   Information for open positions of Customer Service and    Distributed info and discussed
                               Columbus           Direct Sales Rep's. Sponsored by the Columbus Dispatch at with attendees our employment            Human Resources, Recruiter
                           Dispatch/Monster             Ohio Historical Society to reach various minority            opportunities.                   Suzanne Sellers, various
17    August 11, 2010           Job Fair                   organizations throughout the community.                                                   department representatives.
      August 12, 2010      Franklin University       Interviewed applicants regarding open positions and     Distributed info and discussed              Human Resources
                                Job Fair                    positions that Insight uses at local office.    with attendees our employment
                                                                                                                     opportunities.
18
       August 12, 2010      FCC EEO Webinar       Webinar hosted by Dow Lownes to educate HR/Recruitment Representatives responsible for             Human Resources / Recruiters
                                                                                                                   company recruitment and
                                                   augmenting its EEO recruitment, hiring and employment                 development.
19                                                                          practices.
                                                     Interviewed applicants regarding open positions and         Distributed info and discussed
                                                  positions that Insight uses at local office. Sponsored by Job with attendees our employment        Human Resources, Recruiter
                                                            News Newspapers at the Fawcett Center.                       opportunities.               Suzanne Sellers, various
20    August 25, 2010      Job News Job Fair                                                                                                         department representatives.
                                                  Webinar hosted by Sterling to educate HR/Recruitment staff            National Call
                                                           about background check requirements.

21   September 14, 2010         Sterling                                                                                                              Recruiter Suzanne Sellers
                                                    Interviewed applicants regarding open positions and          Distributed info and discussed
                                                  positions that Insight uses at local office. Sponsored by ITT with attendees our employment        Human Resources, Recruiter
                                                                    Technical Institute at ITT.                          opportunities.                Suzanne Sellers, Tech
22   September 16, 2010 ITT Technical Institute                                                                                                            Supervisors.
                                                    Information for open positions of Customer Service and           Advertise all Insight
                                                    Direct Sales Rep's. Sponsored by the Suburban News to         employment opportunities
                                                      reach various minority organizations throughout the       throughout the course of the
23        Ongoing           Suburban News                                 community.                                         year                     Recruiter Suzanne Sellers


                                                     Customer Service Training to promote exceptional             Review customer service              Training and all company
24        Ongoing            Pickle Training               customer service and awareness.                              techniques.                           employees.
                                                                                                                                                     DVP Tim Klinefelter, Human
                                                    Employee focus groups to review company initiatives,           Review processes, best             Resources Manager Carla
                                                   provide feedback on new processes, and how we can            practices, and how to achieve        Armstrong and all Columbus
25        Ongoing            Pride Meetings                     improve our Customer Service.                           better results.                      employees.
                                                   Available to talk with applicants regarding open positions         Local and regional
                                                         and positions that Insight uses at local office.                                            Human Resources, Recruiter
                             Insight Group                                                                                                          Suzanne Sellers, Training, and
26        Ongoing              Interviews                                                                                                         various department representatives.
                                                                                                                     Local and regional

                                                  Partnership with Children's Hospital and local community
27        Ongoing             Penny A Day                to donate a penny a day toward research.                                                      Human Resources/DVP
                                                                                                                     Local and regional
                                                                                                                                                  Cindy Cordell, Matt McDonald, All
                            District Recruiter     Discuss recruiting and staffing. Review new processes                                             HR Managers and District
28        Ongoing           Conference Calls                         and best practices.                                                                    Recruiters
                                                                                                                     Local and regional

                                                       Post all Columbus Insight openings for various                                              Recruiter Suzanne Sellers/Cindy
29        Ongoing               Monster              departments to promote employment opportunities.                                                          Cordell
                                                                                                                     Local and regional

                                                       Post all Columbus Insight openings for various                                              Recruiter Suzanne Sellers/Cindy
30        Ongoing            Career Builder          departments to promote employment opportunities.                                                          Cordell
                                                                                                                     Local and regional

                                                       Post all Columbus Insight openings for various                                              Recruiter Suzanne Sellers/Cindy
31        Ongoing             Indeed.com             departments to promote employment opportunities.                                                          Cordell
                                                                                                                            Local

                                                   Advertise and promote Columbus Insight openings for
32        Ongoing         Columbus Dispatch                        various departments.                                                            Human Resources/Mark Phillips
                                                                                                                            Local

                                                   Advertise and promote Columbus Insight openings for
33        Ongoing            Columbus Alive                        various departments.                                                            Human Resources/Mark Phillips
                                                                                                                     Local and regional

                                                       Post all Columbus Insight openings for various                                              Recruiter Suzanne Sellers/Cindy
34        Ongoing                Google              departments to promote employment opportunities.                                                          Cordell
                                                                                                                     Local and regional

                                                       Post all Columbus Insight openings for various                                              Recruiter Suzanne Sellers/Cindy
35        Ongoing              Craig's List          departments to promote employment opportunities.                                                          Cordell
                                                                                                                        Local and regional

                                                       Post all Columbus Insight openings for various
36        Ongoing                 OSU                departments to promote employment opportunities.                                                  Recruiter Suzanne Sellers
                                                                                                                        Local and regional

                                                       Post all Columbus Insight openings for various                                               Recruiter Suzanne Sellers/Cindy
37        Ongoing                 Oodle              departments to promote employment opportunities.                                                           Cordell


                                                       Post all Columbus Insight openings for various
38        Ongoing            Columbus State          departments to promote employment opportunities.                  Local and regional              Recruiter Suzanne Sellers


                            Ohio Dominican             Post all Columbus Insight openings for various
39        Ongoing             University             departments to promote employment opportunities.                  Local and regional              Recruiter Suzanne Sellers


                                                       Post all Columbus Insight openings for various
40        Ongoing           National College         departments to promote employment opportunities.                         Local                    Recruiter Suzanne Sellers


                              Job & Family             Post all Columbus Insight openings for various
41        Ongoing               Services            departments to promote employment opportunities.                    Local and regional             Recruiter Suzanne Sellers
42        Ongoing             NCTI Courses            Insight Communications encourages employees to              Technicians, CSR's, Warehouse,     Managers & Supervisors, HR, and
                                                       participate in the NCTI Training program. Used in           Direct Sales and Dispatchers            System Trainers
                                                     conjunction with Insight developed curriculum, NCTI
                                                  courses serve to enhance the technical capabilities of field,
                                                              customer service and support staff.


43        Ongoing           Tuition Assistance     Insight Communications encourages employees to attain                  All employees                Managers & Supervisors, HR
                                                  their professional goals thru the tuition assistance program.
                                                    Insight reimburses employees up to $3,500 per year for
                                                                 approved educational courses.

44        Ongoing          Career Progression     Our company trains & prepares employees to fill advanced All departments are able to train        Insight trainers and eligible
                                Program             positions; i.e. Installers receive IR I training to advance.    for career progression                   employees.
                                                  Designed to help employees attain knowledge and skills to
                                                               self-promote within the company.
45        Ongoing           Dennison Survey        To improve customer and employee relationships within           All 350 employees of the     Employees who responded to the
                                                     our jobs internally and externally; to treat others with    Columbus District completed    questionnaire, Dave Nelson, who
                                                                        dignity and respect.                         the Dennison survey       shared the results of the survey with
                                                                                                                  questionnaire to determine    small groups of employees of the
                                                                                                                 what actions are necessary to   Columbus District. Management
                                                                                                                 achieve better service to our    staff who will lead the changes
                                                                                                                 customers and to each other.      proposed by the results of the
                                                                                                                                                               survey.
46        Ongoing          Assistance in hiring   Regional representative assists districts to recruit for open        Local and regional        Regional recruiter, Cindy Cordell
                                 process          positions by contacting local and national entities to assist
                                                                      in filling open positions.

                                                                                                                                                      Human Resources, Recruiter
                                                  Introduction for new hires to the company. Complete all                                            Suzanne Sellers, Training, and
47        Ongoing         New Hire Orientation                  new hire/benefits paperwork.                                New Hires              various department representatives.


                              Ethics/Sexual         Review company policies and procedures regarding                                                   Human Resources - Carla
48        Ongoing             Harrassment                    Ethics and Sexual Harrassment.                                 New Hires                        Armstrong

49        Ongoing         Onboarding Process               Review 30/60/90 days with all new hires.                         New Hires                     Human Resources
                                                                                                                                                              Executive
50        Ongoing          Quarterly Review            Meet and discuss quarter results/opportunities.                 Local and regional              Leadershiip/Management
51        Ongoing         Senior Staff Meeting                   Review needs of business.                                 Regional                       Senior Leadership
                                                  Train roles and repsonsibilities for all new hires for each
52        Ongoing               Training                               department.                                          New Hires              Training/Department Supervisors
                                                                                                                                                       Human Resources - Carla
53        Ongoing           Diversity Training                 Review Diversity training.                                   New Hires                         Armstrong
                                                   Promote internal employees to refer talent for all
                                                  departments. Employees receive referral bonus for                                                   Human Resources, Recruiter
54         Ongoing           Referral Program                       potential hires.                                      All employees                   Suzanne Sellers
                                                 A review of the Company's new Ethics and Business
                                              Conduct Policy and an introduction to the new Employee                                                 All Employees, lead by Senior
55   7/1/2010 - 9/30/2010 Policy & Employee Hotline
                      Ethics                                       Hotline Service.                                 Multiple - Hour Sessions           Management and HR dept.
56        8/12/2010           EEO Seminar                  FCC EEO Compliance Webinar                                   1 Hour Webinar               All HR & Recruiting Employees

				
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