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					With People:                                                                                                      Published by the
Enhance your alarm system’s potential by:                 Canadian Security Association                    Canadian Security Association
  Instructing domestic or repairpersons on how to
  fully operate your system.
                                                                   (CANASA)

   Never providing a key to someone who is not
   familiar with the system.                           About us
                                                       The Canadian Security Association is a
Other measures that will improve your
                                                       national non-profit organization, established
security:
  Be sure that all key holders are trained in the      in 1977 and dedicated to promoting the
  proper use of the system.                            interests of its members and the safety and
                                                       security of all Canadians. We are the national
   Be sure you have well lit entranceways and that
   all shrubbery is trimmed.
                                                       voice of the security industry and have a
                                                       g rowing membership of more than 1170               How to
                                                                                                           Avoid
   Be sure you have all ladders locked away so that    companies across Canada, representing all
   they cannot be used by an intruder.
                                                       major segments of the industry. We support
   Be sure you review your property periodically to    our members through a comprehensive
   check for potential access points for burglars.     network of services, including high quality

   Assign a different pass code number from the        security education, government re l a t i o n s ,
                                                       marketing, communications, leading industry
                                                                                                           False Alarms
   one you normally use to those whom you allow to
   access your home from time to time [e.g. the        trade   shows     and   the    latest   industry
   cleaning lady, etc]                                 information and news.




                                                                 610 Alden Road, Suite 100
                                                              Markham, ON L3R 9Z1 Canada
     Implementation of these tips will vary
                                                                       T: 905.513.0622
     depending on individual circumstances.
     CANASA assumes no liability or responsibilty          (Toll free in Canada 1.800.538.9919)
     for the manner in which these tips are applied.                   F: 905.513.0624
                                                                      www.canasa.org
                                                             off, the police or private guard service are dispatched      Insist that the keypad be easily accessible from
                                                             to your premises only to find that there is no intruder      the exit point, and that the arming delay is set for
                                                             or emergency situation.                                      a reasonable period

                                                                                                                       With Your System:
                                                                                                                       The following will help to maintain your system and
                                                             What exactly is the problem?
                                                                                                                       make it more efficient and user-friendly:
                                                             False dispatches potentially threaten the safety of
                                                                                                                         Replace the back-up battery every three to five years.
                                                             emergency responders (whether police or private
                                                             guard services) and the communities they protect.            Insist that the system has a simple method for
                                                             Those who respond to alarms are required to be               testing that will not result in a false dispatch.
                                                             aware and alert. Repeated false alarms at a home or          Perform a test MONTHLY.
                                                             business means the potential for letting “the guard
                                                             down”, or not responding in a timely fashion.                Insist that your system has a cancel signal that
                                                                                                                          an authorized person can use to tell the
                                                                                                                          monitoring company not to dispatch police or
False Alarm Prevention                                       What can be done?                                            guard service.
Congratulations! You’ve just purchased an alarm
                                                             Studies have shown that 76% of all false dispatches          Insist on a service call as soon as possible after
system and had it installed by a member of the
                                                             are caused by user error, and CANASA is committed            any unexplained alarms.
Canadian Security Association (CANASA). An alarm
                                                             to the education of the public and the industry, in
system is a valuable tool in deterring crime and                                                                          Request annual maintenance checks by the
                                                             order to reduce such error. As a result, we’d like to
providing peace of mind. In selecting your alarm                                                                          alarm company.
                                                             give you a few tips on how to make the best use of
company, you’ve chosen a professional who is
                                                             your security system by reducing false alarm
committed to installing a quality security system and                                                                     After any household changes (remodeling, pets,
training you on how to use it efficiently. However, as                                                                    etc.) contact the alarm company to be sure
the owner of the security system, you now have a             Tips for Achieving a Zero False                              alterations do not affect the system.
responsibility to use the system properly and to             Alarm Rate
                                                                                                                          Insist that the installing company provides
understand how you can avoid the inconvenience               The following tips are simple steps that can
                                                                                                                          adequate training on your system.
and potential costs associated with false alarms.            dramatically affect the number of false dispatches
                                                             you may experience during the life of your system.
                                                                                                                          Be sure you understand how to operate it
                                                             At Home:                                                     BEFORE the technician leaves.
False Alarm vs False Dispatch
                                                             Avoid objects that trigger your alarm:
A false alarm is when the alarm itself is triggered for                                                                   Questions? Refer to your owner’s manual or
reasons other than a legitimate intrusion; sirens and           When leaving your premises, ensure that all               contact your alarm company.
bells go off, and the system, if it is monitored, is time-      doors and windows are locked.
programmed to send a signal to the monitoring                                                                          With People:
                                                                Correct all drafts that my move plants and             Enhance your alarm system’s potential by:
station that your system is now in an alarm condition.
                                                                curtains, both of which may cause an alarm.              Ensuring that all key holders are trained in the
A false dispatch occurs when, on a monitored
                                                                                                                         proper use of the system.
system, in response to the alarm system being set

				
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posted:8/23/2011
language:English
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