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Living Library- Change Brochure Second Edition

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Living Library- Change Brochure Second Edition Powered By Docstoc
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Change Management

Are you looking for advice and information on how to plan, implement and
manage change within your organisation? This brochure contains
contributions from senior members from the Welsh public service who have
implemented a range of different change programmes within their
organisations and are willing to share their experience and expertise. If any
of the information given below is relevant to your current needs, please use
the contact details provided to initiate a one to one discussion.

PSMW is always looking for ways to improve service provision. Once you
have undertaken a one to one discussion, please complete the Readers
Evaluation Form (located under the Living Library Toolkit tab) and return it
to psmw@wales.gsi.gov.uk putting Living Library in the subject line. PSMW
are happy to help with any queries that you may have regarding this initiative.
Please use the email address above to contact us.
_____________________________________________________

                               Alison Smale
                  SEWIC Regional Commissioning Manager
            South East Wales Improvement Collaborative (SEWIC)

Brief career history:
Regional Commissioning Manager for the South East Wales
Improvement Collaborative (SEWIC), Alison Smale is leading a
programme of transformational change in relation to children’s
commissioning across South East Wales.

Alison qualified as a social worker at Liverpool University in 1992,
and gained an MBA at the University of Glamorgan in 2003. Alison
has worked all of her professional life in Wales, initially as a child
and family social worker in Merthyr Tydfil, then holding front line
management positions in the Vale of Glamorgan and Rhondda
Cynon Taf before becoming Head of Fieldwork Services in Rhondda
Cynon Taf in 2002. In 2006 Alison changed roles to take on
responsibilities for strategic development and commissioning.
With her significant experience of leading organisational change
she was last year seconded to SEWIC to lead the Children’s
Commissioning Programme, where she has supported a
collaborative process of change across ten authorities to improve
outcomes for looked after children, achieve value for money and
develop placement choice.

Particular areas of experience relevant to leaders in the current
climate
   • Collaborative Change and leadership
   • Programme and Project management
   • Collaborative Commissioning
   • Organisational Change
   • Efficiencies and savings


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   •   Regional services

Professional/personal areas of best practice and innovation:
  • Collaborative change across 10 local authorities in relation to social
     care commissioning
  • Achieving cost efficiencies
  • Independent sector verification
  • Consistent processes across authorities
  • Outcomes focused planning
  • Establishing regional joint services

Contact details: Alison.J.Smale@rhondda-cynon-taff.gov.uk
_________________________________________________

                                  Jo Farrar
                                Chief Executive
                               Bridgend Council

                               Brief career history:

                                 My career has provided me with a wide range
                                 of experience.     From the criminal justice
                                 system to management consultancy and from
                                 working in Parliament to frontline local
                                 services. This has allowed me to develop a
                                 broad view of, and a commitment to, public
                                 service. I have had opportunities to lead
                                 change at different tiers of Government
                                 including working directly with the Cabinet
                                 Secretary, Lord Turnbull, to develop his public
                                 service reform strategy and at the frontline to
                                 transform Bridgend Council. I have been a
leader in the senior Civil Service and in Camden and Cardiff Local Authorities.
I am the Chief Executive of Bridgend Council and continue to lead a
significant change programme.

Particular areas of experience relevant to leaders in the current
climate:
    • Transformational change
    •   Delivery across the public service
    •   Organisational Culture

Professional/personal areas of best practice and innovation:
   • I have worked in a range of organisations, which has given me a broad
      understanding of different tiers of government
   • I have led a local government organisation, with well publicised
      problems, through a period of significant change
   • I have worked at the centre of Government on public service reform

Professional/personal areas of best practice and innovation:


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   •   Working with complex families
   •   Integrating local services
   •   Identifying which services are best delivered locally or collaboratively

Please prioritise up to 3 boxes that best reflect your knowledge and
expertise (ranking the most appropriate box as 1, second as 2 etc.)

  Business administration & delivery
2 Change & change management
1 Collaboration
  Engagement
  Financial management
  Leadership
  Organisational devel0pment
  Performance management
3 Strategic thinking
  Sustainable development
  Talent management & succession planning

Contact details: jo.farrar@bridgend.gov.uk ,
Telephone: 01656 643227
_____________________________________________________

                           David Murphy
Assistant Director of Therapies and Health Science (from 1st July 2011)
             Therapies & Health Sciences Directorate, ABMU

Brief career history:
                   David has held a number of senior roles in the NHS and
                   within the Welsh Assembly Government over the past 23
                   years.

                       My clinical background is in Podiatry. I managed
                       Podiatry and Orthotics Services across Cardiff & Vale,
having previously worked in general and specialist clinical roles in England
and Wales. I completed an MBA at Cardiff Business School in 1995, studying
clinical professionals’ experiences of change in the NHS.

This was when my interest was first sparked in the application of Lean
Thinking in Healthcare. I have led a range of performance improvement and
service redesign interventions over the subsequent years. I more recently
completed an MSc in Lean Service Operations where my dissertation focused
on Chronic Conditions Management in Wales.

I have worked in Organisational Development and Performance Improvement
within the Welsh Assembly and more recently at the National Leadership and
Innovation Agency for Healthcare delivering programmes for aspiring
executive directors, a mentoring programme for black and minority ethnic
leaders as well as performance coaching for senior managers.



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I have also undertaken a number of organizational communication projects
within the NHS.

Particular areas of experience relevant to leaders in the current
climate:
   • Change Management & undertaking Lean Systems Interventions
   • Coaching & Mentoring
   • Leadership & Organisational Development

Professional/personal areas of best practice and innovation:
  • Applying Lean Systems approaches in Services
  • Performance Coaching Senior Managers
  • Leadership Training, Facilitation Skills & Organisational Development

Professional/personal areas of best practice and innovation:
   • Dissertation on Chronic Conditions Management
   •   Change Management
   •   Leadership & Organisational Development

Further information and areas of expertise:
  • An experienced presenter and facilitator

Please prioritise up to 3 boxes that best reflect your knowledge and
expertise (ranking the most appropriate box as 1, second as 2 etc.)

   Business administration & delivery
1. Change & change management – Lean Systems Improvement
   Collaboration
   Engagement
   Financial management
3. Leadership
2. Organisational devel0pment
   Performance management
   Strategic thinking
   Sustainable development
   Talent management & succession planning

   Contact details : david.murphy@wales.nhs.uk

   ___________________________________________________




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                        Tony Mizen MBA MCIPS
                          Lean Enabling Expert
                           Welsh Government

Brief Career History:
I began my career in the private sector, where I worked for Sony
Manufacturing Company for 13 years before joining the Welsh Development
Agency as a Business Development Manager where I was responsible for
helping Welsh based companies become more efficient and competitive. Two
years after joining the WDA, I was promoted to the role of Senior Business
Development Manager and, in 2004, to the role of Head of Procurement for
the WDA.

Following the merger with the Welsh Assembly Government I went on to head
up the Welsh Manufacturing Forum for the Assembly Government and also
contributed to the work of the Business procurement Taskforce where I
worked closely with Value Wales on realising the benefits of the ‘Opening
Doors charter for SME friendly procurement’.

I currently work as the Welsh Government’s Lean Expert Enabler which
involves supporting Welsh Assembly Government departments in their
pursuit of more efficient and cost effective ways of working.

I have a Masters degree in Supply Chain Management from the Lean
Enterprise Research Centre at Cardiff Business School and am a member of
the Chartered Institute of Purchase and Supply.


Particular areas of experience relevant to leaders in the current
climate:
   • How to realise efficiency savings
   • Supply Chain Development Expertise including procurement expertise,
      realising significant cost savings and mutually beneficial Facilitating
      skills & consultancy skills

Particular knowledge and skills:
  • To help raise awareness and stimulate interest in Lean ‘efficiency
      saving’ application
  • To share ‘real life’ case study examples of successful implementation of
      Lean projects (including major tangible savings)
  • As an advisor

Professional/personal areas of best practice and innovation:
  • Numerous examples of successful Lean projects with savings in excess
     of 80%
  • Successful design and implementation of a Customer-supplier
     development programme
  • Procurement examples of cost saving and efficiency



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Additional information and areas of expertise:
  • I have an MBA in Supply Chain Management

Please prioritise up to 3 boxes that best reflect your knowledge and
expertise (ranking the most appropriate box as 1, second as 2 etc.)

3 Business administration & delivery
  Change & change management
  Collaboration
  Engagement
  Financial management
  Leadership
2 Organisational development
  Performance management
  Strategic thinking
  Sustainable development
  Talent management & succession planning
1 Efficiency Improvement (including Lean Methodologies)

   Contact details: tony.mizen@wales.gsi.gov.uk
   Telephone: 07899 928377




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