BUSINESS, PROJECT AND SYSTEMS MANAGEMENT – MARKET AND PRODUCT LEADERSHIP
Market and Business Leadership Strategic Project Management Engagement Management
Technical Product Management Systems Integration Systems Engineering
Field and Customer Training Strategic Alliances
Project Leadership: Uniquely skilled at innovative approaches to deliver practical solutions on time, within budget.
Technology and Systems Integration: Demonstrated ability to scope and deliver solutions from diverse product sets
and technologies to meet customer business and technical needs, across a range of industries.
Market Innovation: Skilled at developing new products and acquiring managing beta-adopter clients: market needs
analysis; technology assessment, selection and integration; and solution development, deployment and launch.
Managerial Insight: Excels at resolving complex technical and market problems through systematic issue analysis and
definition of tactical plans to reach company, partner and customer strategic goals; with strong focus on bottom line.
Business Development: Adept at blending market and P&L insight with technology expertise to enable new markets
Customer and Sales Focus: Recognized by management, field, partners and customers as a leader who understands
technology from the customer point of view, builds high-performing teams, and drives high-value market solutions.
Professional Attributes: Articulate, inventive, logical, proactive, thorough, conscientious, perceptive, responsive.
Led inter-corporate teams driving first-ever Linux systems certifications with Oracle clustered databases (OPS, RAC)
and Oracle Financials on SAN and NAS storage; sourced pilot projects; enabled $500M sales and services revenue
Re-established and managed several multi-million dollar early adopter global client initiatives (e.g., CNN, Alpha CSP,
W3C); drove positive press coverage of technology launches, marketing direction, and sales successes.
MARKET MULTIPLIERS - Arlington, VA 12/2009–Present
Director, Small Business Internet Professional Services
Responsible for: Market research, and Internet and social media marketing strategy for small-to-midsize client firms.
Lead analysis of internet search trends, and implementation of campaign development and execution for clients
to highly rank on relevant (profitable) search term results. Also, deliver business management analysis to assist
client firms, using cost-effective software and systems solutions to raise sales with their current customer base.
MICROSOFT CORPORATION - Redmond, WA 10/2006–11/2009
Senior Technical Product Manager / Virtual Team Lead
Responsible for: Analyzing and defining market requirements to drive competitive adoption and upgrade of Microsoft
core platforms across multiple industry vertical groups.
Led strategic planning and competitive analysis for DB application code upgrade and migration sales and services
opportunities; targeted LOB requirements and risk mitigation for mission-critical server/client applications.
Researched opportunities, sales readiness and integrator partner capability; developed comprehensive plan to
drive product and service revenue by field sales and integrator partner channels, and conducted partner training.
Praised by sales and management for market plan to overcome adoption hurdles and enable 1,000%+ ROI in 3 years.
MIRADA SYSTEMS - Half Moon Bay, CA 01/2003–10/2006
Project and Engagement Manager
Responsible for: Managing integration of customer enterprise software, systems and databases in this early-stage
consultancy. Reported to CEO.
Managed technical and business issues in projects for IT and Retail customers such as Sun Labs and Longs Drugs;
projects ranged up to $5M budget and 10 engineers.
Engaged with customers to refine business requirements and user scenarios; re-architect site design; integrate +
virtualize server, storage, and database infrastructure; and tune custom high-performance software applications.
Drove business and functional scoping for port effort of Mirada’s grid-enabled SOA engine, enabling dynamic
web application response to changing customer business requirements.
Developed best practices guides, and upgraded Mirada's quality-assurance process description.
Commended by CEO for leadership in ability to quickly assess, learn, integrate, and apply new technologies to market and
customer requirements; and for driving project goal attainment and business development expansion.
FAST TANGO, Inc. - Mountain View, CA 03/2001–12/2002
Co-Founder (startup) and Director, Alliances and Market Development
Responsible for: Bringing high-end clustered computing and database capability to mid- and upper- market international
customers by integrating Linux-based servers, affordable network attached storage, and enterprise database platforms.
Initiated and signed 2 strategic alliances in 4 months, with enterprise partners Oracle and Network Appliance.
Developed and certified top-tier database server solutions, enabling $500M revenue in new markets.
Led inter-corporate teams driving first-ever Linux systems certifications with Oracle clustered databases (OPS,
RAC) and Oracle Financials, on NAS storage.
As subject matter expert, won deals by blending value across channel in marketing, field sales and consulting.
Developed BRDs/MRDs, joint product roadmaps, and go-to-market plans; created readiness tools for field sales
and consulting teams; and crafted and presented briefing materials and processes to partners and customers.
Praised by partners for establishing market presence and services opportunities in previously-unreachable markets.
VA LINUX SYSTEMS - Fremont, CA 02/2000–03/2001
Senior Product, Program Manager: Enterprise Solutions (dual role)
Responsible for: Introducing Linux to enterprise environments for mission-critical corporate datacenter applications.
Reported to EVP, Strategic Marketing; with dotted lines to VP Professional Services, and CIO
Identified undiscovered revenue opportunities; initiated 6 new datacenter-oriented product lines to meet
market need. Developed MRDs and PRDs, product roadmaps, go-to-market plans and field readiness tools.
Guided Professional Services datacenter site evaluations, and system / network / database rollouts; led training
for global sales and professional services staff, covering datacenter integration and database platform challenges
Launched and guided certification and readiness efforts, working with Oracle to resolve technical and business
issues across multiple server and application lines. Commended by VA Linux and Oracle engineering directors.
Recognized by Executive Staff for enabling new markets and driving Oracle, EMC, Network Appliance enterprise alliances.
SUN MICROSYSTEMS - Palo Alto, CA 03/1998–02/2000
Technology Manager, Java and Desktop Solutions
Responsible for: Driving worldwide technical marketing engagements, and field and partner training for integrated high
performance compute server and desktop visualization solutions. Reported to Senior Manager.
Launched 9 new products targeted to existing, prospect and NDA accounts; managed global field sales training
and Executive Customer Briefings.
Established the first procedural framework to develop product demonstrations for Desktop Solutions division.
Collaborated with solution partners, product management and field to integrate products to meet client needs.
Managed IT press community, and product review publications.
Praised by field for responsive sales support and training, and by product groups for driving product improvements.
ORACLE CORPORATION - Redwood Shores, CA 11/1994–12/1997
Program Manager, Application Server Division (06/1996–12/1997)
Responsible for: Recruited as the sole technical manager on the team, to manage early adopter client beta sites across a
range of business, services, academic and standards bodies clients. Reported to Sr. Director of Engineering.
Shepherded 5 high-profile beta clients for technology guidance, training and problem resolution; clients became
key Oracle press and event references.
Managed CNN “CustomNews” website implementation project, enabling Comdex launch effort for Sr. Executives.
Consulted to academic and worldwide IT protocol standards bodies (e.g.: MIT, W3C, ISOC, and CommerceNet).
Established first internet presence and security for division, enabling partner development and field marketing.
Served as a key channel into engineering team, and broader company. Established mechanisms for collecting and
documenting customer issues for collaboration and fast-track resolution with engineering, marketing and sales.
Recognized by clients and sales consulting as a key technical point person, and a dedicated field and customer advocate.
Systems Engineer, Technical Marketing (Global Marketing Division) (11/1994–06/1996)
Responsible for: Complete product launch efforts showcasing solutions for diverse customer environments (database,
infrastructure management, and software development tools). Reported to Sr. Director of Technical Marketing
Supported senior executives’ public engagements with product launches, and thought-leader presentation visits.
Managed a broad range of product launch tactics (event project management, support, and demo development).
Planned and drove global multi-city launch efforts, and customer education and field marketing/sales training.
Commended by management for outstanding leadership, and ability to motivate and mobilize teams to reach objectives.
Prior Relevant Experience:
Ascent Logic Corporation (San Jose, CA): Team Lead, Systems and Network Administration
Responsible for systems and network deployment and operations in a highly diverse infrastructure environment.
M.B.A. - University of Utah; Emphasis in Management, New Venture Financing, and International Business.
Founding member of U of Utah “LaunchPad” program to bring technologies vetted by Lassonde New Venture Center
through business plan development, and exit plans via venture capital funding or acquisition by established firms.
Led student teams working with University technology licensing office to develop business launch plans for petabyte-
scale database search algorithms, and immunoassay technologies targeted at cancer drug discovery.
Bachelor of Science, Computer Science - University of Idaho.
CERTIFICATIONS (in process)
GUIDANCE PAPERS AND PRESENTATIONS
“Best Practice” whitepapers and how-to training guides for Professional Services and Technical Sales personnel.
"Virtual Infrastructure Planning and Deployment for Business Continuity"
“Planning, Installation and Configuration for Highly Available and Scalable Databases”
“Secure Database Networking using SSH”
CORE INTERNET INFRASTRUCTURE
Host and firewall security; LANs and Internet site management; Email management
Windows (all), Solaris, Linux (RedHat/RHEL, SuSE/SLES), HP-UX, AIX, Mac/OSX
PROJECT MANAGEMENT, COLLABORATION & PRODUCTIVITY TOOLS
MS Project, MS Team Foundation Server, MS Office 2007/2010, Access, Sharepoint, Visio, LiveMeeting, Citrix
MS SQL Server 2005, 2008; Oracle 7-10g, MySQL, Oracle Designer
SAN/NAS SYSTEMS and BACKUP
EMC Symmetrix, Clariion; NetApp Filers; Veritas; Legato
SECURITY and DATACENTER METHODOLOGIES
Data Replication, Disaster Recovery, Remote Site Operations, Business Continuity, SLA development
SOFTWARE DEVELOPMENT & PROJECT MANAGEMENT METHODOLOGIES
PMBOK (PMI Model/Methodology), MS Solutions Framework (MSF), MS SDLC, Scrum (Agile)
SYSTEM MANAGEMENT & VIRTUAL PRESENTATION TOOLS
MS System Center, Virtual Machine Manager, Softgrid; F/OSS admin + security tools; Remedy, Openview, Citrix
VMware ESX Server 2.5x, 3.x, Workstation (all); MS Virtual Server, Virtual PC, Hyper-V
Apache, Tomcat; Microsoft IIS; IBM Websphere; BEA Weblogic, Oracle AppServer