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VIEWS: 34 PAGES: 96

									                                    EUROPEAN COMMISSION
                                    EUROPEAN ANTI FRAUD OFFICE (OLAF)

                                    Direction D : General Affairs
                                    Unit D.6 Budget



                                                            Brussels, Ref. Ares(2011)
                                                            OLAF/D6/JPL D(2011/)




Subject:      Open Call for Tender "Databases" Published in the OJ/S on the 16 April 2011
              with the reference 2011/S 75-122098


Dear Sir/Madam,


     I enclose the call for tenders relating to the above-mentioned contract.

     If you are interested in this contract, you should submit a tender in triplicate in one of the
     official languages of the European Union.

     Tenderers may choose to submit tenders:


     a)    Either by post or by courier not later than 27 Mai 2011 in which case the evidence of the
           date of dispatch shall be constituted by the postmark or the date of the deposit slip, to the
           following address:

           European Commission
           Directorate-General OLAF, Unit D6
           B – 1049 Brussels


     b)    Or delivered by hand to the following address:

              European Commission
              Directorate-General OLAF,Unit D6
              Avenue du Bourget 1
              B-1140 Brussels (Evere)
              Belgium

              not later than 16.00 on 27 Mai 2011. In this case, a receipt must be obtained as
              proof of submission, signed and dated by the official in the Commission's central
              mail department who took delivery. The department is open from 08.00 to 17.00
              Monday to Thursday, and from 8.00 to 16.00 on Fridays. It is closed on Saturdays,
              Sundays and Commission holidays.
Tenders must be placed inside two sealed envelopes. The inner envelope, addressed to the
department indicated in the invitation to tender, should be marked as follows: "Invitation to
tender - not to be opened by the internal mail department". If self-adhesive envelopes are used,
they must be sealed with adhesive tape and the sender must sign across this tape.

The inner envelope must also contain two sealed envelopes, one containing the technical
specifications and the other the financial bid. Each of these envelopes must clearly indicate the
content ("Technical" and "Financial").

The specification, listing all the documents that must be produced in order to tender, including
supporting evidence of economic, financial, technical and professional capacity and the draft
contract are attached.

Tenders must be:
- signed by the tenderer or his duly authorised representative;
- perfectly legible so that there can be no doubt as to words and figures;

Period of validity of the tender, during which tenderers may not modify the terms of their
tenders in any respect: 9 months from the final date for submission.

Submission of a tender implies acceptance of all the terms and conditions set out in this
invitation to tender, in the specification and in the draft contract and, where appropriate,
waiver of the tenderer's own general or specific terms and conditions. It is binding on the
tenderer to whom the contract is awarded for the duration of the contract.

Contacts between the contracting authority and tenderers are prohibited throughout the
procedure save in exceptional circumstances and under the following conditions only:

-   Before the final date for submission of tenders:

* At the request of the tenderer, the contracting authority may provide additional information
  solely for the purpose of clarifying the nature of the contract.

    Any requests for additional information must be made in writing only to olaf-fmb-
    tenders@ec.europa.eu.
    Requests for additional information received less than five working days before the final
    date for submission of tenders will not be processed.

* The Commission may, on its own initiative, inform interested parties of any error,
  inaccuracy, omission or any other clerical error in the text of the call for tenders.

* Any additional information including that referred to above will be sent simultaneously to
  all candidates invited to tender.

-   After the opening of tenders

* If clarification is required or if obvious clerical errors in the tender need to be corrected,
  the contracting authority may contact the tenderer provided the terms of the tender are not
  modified as a result.




                                             1
This invitation to tender is in no way binding on the Commission. The Commission's
contractual obligation commences only upon signature of the contract with the successful
tenderer.

Up to the point of signature, the contracting authority may either abandon the procurement or
cancel the award procedure, without the candidates or tenderers being entitled to claim any
compensation. This decision must be substantiated and the candidates or tenderers notified.

Once the Commission has opened the tender, the document shall become the property of the
Commission and it shall be treated confidentially.

You will be informed whether or not your tender has been accepted.

If your offer includes subcontracting, it is recommended that contractual arrangements with
subcontractors include mediation as a method of dispute resolution.

If processing your reply to the invitation to tender involves the recording and processing of
personal data (such as your name, address and CV), such data will be processed pursuant to
Regulation (EC) No 45/2001 on the protection of individuals with regard to the processing of
personal data by the Community institutions and bodies and on the free movement of such
data. Unless indicated otherwise, your replies to the questions and any personal data requested
are required to evaluate your tender in accordance with the specifications of the invitation to
tender and will be processed solely for that purpose by OLAF. Details concerning the
processing of your personal data are available on the privacy statement at:

http://ec.europa.eu/dataprotectionofficer/privacystatement_publicprocurement_en.pdf.

Your personal data (name, given name if natural person, address, legal form, registration
number and name and given name of the persons with powers of representation, decision-
making or control, if legal person) may be registered in the Early Warning System (EWS) only
or both in the EWS and Central Exclusion Database (CED) by the Accounting Officer of the
Commission, should you be in one of the situations mentioned in:

- the Commission Decision 2008/969 of 16.12.2008 on the Early Warning System (for more
information see the Privacy Statement on
http://ec.europa.eu/budget/info_contract/legal_entities_en.htm), or

- the Commission Regulation 2008/1302 of 17.12.2008 on the Central Exclusion Database
(for more information see the Privacy Statement on
http://ec.europa.eu/budget/library/sound_fin_mgt/privacy_statement_ced_en.pdf )


                                                               Jean-Philippe Liénard
                                                                   Head of Unit
                                                                     (signed)




                                              2
                                                    TABLE OF CONTENTS
1.   INTRODUCTION....................................................................................................... 6
     1.1. Purpose of the Framework Contract ................................................................. 6
     1.2. Estimate of volumes .......................................................................................... 7
2.   CONTENT OF TENDER ........................................................................................... 7
     2.1. Structure of tender ............................................................................................. 7
     2.2. Administrative proposal .................................................................................... 7
     2.3. Technical proposal ............................................................................................ 8
     2.4. Financial proposal ............................................................................................. 8
     2.5. Presentation of tender........................................................................................ 8
     2.6. Technical part .................................................................................................... 8
             2.6.1.       Presentation of tender .......................................................................... 8
     2.7. Financial part..................................................................................................... 9
             2.7.1.       Prices ................................................................................................... 9
3.   EVALUATION ........................................................................................................... 9
     3.1. Procedure .......................................................................................................... 9
     3.2. Opening of bids ............................................................................................... 10
     3.3. Exclusion criteria ............................................................................................ 10
     3.4. Selection Criteria............................................................................................. 11
             3.4.1.       Economic and financial capacity....................................................... 11
             3.4.2.       Technical capacity ............................................................................. 12
     3.5. Technical and financial evaluation.................................................................. 13
     3.6. Price           ........................................................................................................... 13
4.   GENERAL INFORMATION ................................................................................... 13
     4.1. Language ......................................................................................................... 13
     4.2. Other conditions .............................................................................................. 13
5.   DEADLINES ............................................................................................................ 14
     5.1. Final date for requesting Tender documents ................................................... 14
     5.2. Final date for putting forward written questions ............................................. 14
     5.3. Final date for reception of bids ....................................................................... 14
             5.3.1.       Sent, by registered mail, .................................................................... 14
             5.3.2.       Delivered by hand, ........................................................................... 15
6.   VALIDITY OF THE TENDER ................................................................................ 15



                                                                        3
7.    TECHNICAL SPECIFICATION LOT 1: INFORMATION ON VESSELS AND
      VESSEL MOVEMENTS .......................................................................................... 16
      7.1. Purpose and scope ........................................................................................... 16
      7.2. Update frequency ............................................................................................ 16
      7.3. User interface and search facilities.................................................................. 16
      7.4. Methods of Access .......................................................................................... 17
      7.5. Reporting ......................................................................................................... 17
      7.6. Services ........................................................................................................... 17
      7.7. Languages........................................................................................................ 17
      7.8. Volume ........................................................................................................... 18
8.    DELIVERY OF THE INFORMATION AND E-LEARNING................................. 18
      8.1. Access via an OLAF gateway ......................................................................... 18
      8.2. e-Learning ....................................................................................................... 19
9.    PRICES ..................................................................................................................... 19
      9.1. Pricing scheme ................................................................................................ 19
      9.2. Terms of Payment ........................................................................................... 20
      9.3. Validity of the bid ........................................................................................... 21
10. TECHNICAL EVALUATION - LOT 1 – INFORMATION ON VESSELS AND
    VESSEL MOVEMENTS .......................................................................................... 21
      10.1. Overall technical score .................................................................................... 22
      10.2. Financial evaluation ........................................................................................ 22
      10.3. Award ........................................................................................................... 23
      10.4. Joint bids and sub-contracts ............................................................................ 23
11. SERVICE LEVEL AGREEMENT ........................................................................... 24

12. QUESTIONS RELATING TO THE ―CONTENT
    OF THE DATA SOURCE‖ (40 %) .......................................................................... 25

13. QUESTIONS RELATING TO THE ―PRESENTATION
    AND FUNCTIONALITY OF THE .......................................................................... 27

14. QUESTIONS RELATING TO THE ―WILLINGNESS
    AND ABILITY TO ADAPT TO REVERSE ........................................................... 30

15. LOT 2:TECHNICAL SPECIFICATION INFORMATION ON MANIFESTS ....... 30
      15.1. Purpose and scope ........................................................................................... 30
      15.2. Update frequency ............................................................................................ 31
      15.3. User interface and search facilities.................................................................. 31
      15.4. Methods of Access .......................................................................................... 31
                                                                        4
       15.5. Reporting ......................................................................................................... 31
       15.6. Services ........................................................................................................... 31
       15.7. Languages........................................................................................................ 32
       15.8. Volume ........................................................................................................... 32
16. DELIVERY OF THE INFORMATION AND E-LEARNING................................. 32
       16.1. Access via an OLAF gateway ......................................................................... 32
       16.2. e-Learning ....................................................................................................... 33
17. PRICES ..................................................................................................................... 34
       17.1. Pricing scheme ................................................................................................ 34
       17.2. Terms of Payment ........................................................................................... 35
       17.3. Validity of the bid ........................................................................................... 36
       17.4. Overall technical score .................................................................................... 36
       17.5. Financial evaluation ........................................................................................ 37
18. AWARD ................................................................................................................... 38

19. JOINT BIDS AND SUB-CONTRACTS .................................................................. 38

20. SERVICE LEVEL AGREEMENT ........................................................................... 39
21. QUESTIONS RELATING TO THE ―CONTENT
    OF THE DATA SOURCE‖ (40 %) .......................................................................... 40

       21.1. Questions relating to the ―Presentation and functionality
             of the data source‖ (40 %) ............................................................................... 41

       21.2. Questions relating to the ―Willingness and ability
             to adapt to reverse proxy architecture‖(10 %)................................................. 44




                                                                        5
1.   INTRODUCTION

The European Commission represented by the European Anti-Fraud Office (OLAF) wishes to
conclude a Framework Service Contract to support the organisation of events in the field of fight
against fraud.

The Contract notice has been published in the OJU the 16 April 2011 with the reference 2011/S 75-
122098.

European Commission calls for tenders are regulated by the European Commissions internal
Financial Regulation and its Implementing Rules. These regulation and rules are accessible in
English French and German at the following URL's:

http://ec.europa.eu/budget/library/documents/implement_control/fin_rules/syn_pub_rf_modex_en.p
df

http://ec.europa.eu/budget/library/documents/implement_control/fin_rules/syn_pub_rf_modex_de.p
df

http://ec.europa.eu/budget/library/documents/implement_control/fin_rules/syn_pub_rf_modex_fr.pd
f

Further information concerning OLAF can be found at:

http://ec.europa.eu/anti_fraud/index_en.html

     1.1.   Purpose of the Framework Contract

This Call for Tenders concerns the acquisition of the following information:

1) Vessels and vessel movements

2) Manifest information

Each category of information listed above will be considered as an individual lot for the purpose of
the tendering procedure and will be the subject of a single contract.

Tenderers are permitted to bid for a single lot or for both lots, but the
following constraints will apply:

tenderers must only submit one bid per Lot;

tenderers may not submit bids for only part of one lot, and

tenderers may not submit bids for one lot subject to the award of another lot
under the same tendering process.

The contract relating to each lot will be awarded for an initial period of one calendar year, which is
anticipated to begin on 15 June 2011. Contracts may be renewed annually for a maximum period
of up to 4 years.


                                                   6
OLAF reserves the right to decide not to renew the contract at the end of any given contracting
period during the 4 years covered by this procurement. OLAF is not liable for any compensation in
such circumstances.

     1.2.     Estimate of volumes

The total value of the contract to be awarded depends on the evolution of the tasks to be performed
by OLAF during the course of the procurement period, requests from Member States, partner
countries and other European Institutions, etc. It is therefore not possible at the time of writing for
OLAF to commit itself to ordering a specified volume of data.

For the purposes of this call for tenders, the financial comparison of bids will be based on pre-
defined levels of service which are not necessarily the levels of service which will be contracted.

2.   CONTENT OF TENDER

     2.1.       Structure of tender

       The Tender must be presented in the following three distinctive parts.

     2.2.     Administrative proposal

             An authorised representative of the candidate must complete and sign the
             Identification form (Doc 1), the declaration pursuant to the exclusion criteria(Doc
             2), a bank document and a legal entity form (published on the OLAF website), the
             latter needing, in addition, to be filled in and signed by his banker. Those two forms are
             provided on our website.

             A specific form for each Member State is available at the following Internet address as
             well:

             http://ec.europa.eu/budget/execution/ftiers_en.htm
             http://ec.europa.eu/budget/execution/legal_entities_en.htm

            Do not forget to attach the requested justifications as explained on the documents.

            The European Commission reserves the right to after the submission of the tender, to
            request any document that the European Commission judges necessary for the evaluation
            of the bid.

            Those requests may refer to any evidence in support of the information requested in the
            identification form, in particular those relating to the legal existence of the candidate, its
            enrolment in a professional or trade register or the appointment of its legal
            representatives. It would be helpful, however, to provide those documents already in
            the tender.

            The administrative part of the tender must also contain the necessary information for the
            European Commission to evaluate the exclusion and selection criteria (see 3.3 and 3.4)

                All administrative proposals must contain all the information and supporting
                 documents required by these specifications. In their absence, the European
                                     Commission may disqualify the bid.

                                                     7
2.3.     Technical proposal

       The technical proposal should address all matters laid down in the Technical
       Specifications and should include models, examples and technical solutions to problems
       raised in the specifications. The technical proposal must meet the technical specifications
       and provide, as a minimum, all the information needed for the purpose of awarding the
       contract.

2.4.     Financial proposal

       Prices shall be fixed and not subject to revision. They must be expressed in Euros and
       should be quoted free of all duties, taxes and other charges, i.e. also free of VAT, as
       mentioned in 2.7.1.

2.5.     Presentation of tender

       The tendering documents must be forwarded in two parts, each in separately sealed
       envelopes and clearly marked envelopes. One part must contain the administrative and
       technical information; the second part must contain only the price information. One
       signed original and two copies must be provided. There is no obligation to forward an
       electronic version of the documents, if such a version is forwarded it cannot replace one
       of the paper copies.

2.6.     Technical part


       Evidence of the service provider’s technical and professional capacities must be
       furnished on the basis of the following documents:

       a) a description of the technical equipment and tools to be employed by the firm for
          performing a service contract;

       b) a description of the measures employed to ensure the quality of services;

       c) an indication of the technicians or technical bodies involved, whether or not
          belonging directly to the firm, especially those responsible for quality control;

       d) a statement of the average annual manpower and the number of managerial staff of
          the service provider or contractor in the last three years;

       e) an indication of the proportion of the contract which the service provider may intend
          to subcontract.
         2.6.1. Presentation of tender
       Tenders must be clear and concise both in term of content and presentation.

       Tenderers must keep in mind that the assessment of their bid will be based solely on the
       content of the written bids; therefore it is essential that the written bid encompasses all
       the information needed to evaluate their capacity to meet the requirements of the
       specification.


                                              8
       2.7.        Financial part
                   2.7.1. Prices
                Prices must be expressed in Euros. Tenderers are liable for any losses that may result
                from fluctuations in the exchange rate with non-Euro zone countries;
                Prices should be quoted free of all duties, taxes and other charges, i.e. also free of VAT,
                as the Communities are exempt from such charges in the EU under Articles 3 and 4 of the
                Protocol on the Privileges and Immunities of the European Communities of 8 April
                19651. Exemption is granted to the European Commission by the governments of the
                Member States, either through refunds upon presentation of documentary evidence or by
                direct exemption. For those countries where national legislation provides an exemption
                by means of a reimbursement, the amount of VAT is to be shown separately. In case of
                doubts about the applicable VAT system, it is the tenderer's responsibility to contact his
                national authorities to clarify the way in which the European Union is exempt from VAT;

           The financial part of the tender must be presented in a separate sealed envelope
           clearly marked "Financial bid". The financial bid must be signed by the person or
           persons authorised to represent the Tenderer.


3.     EVALUATION

       3.1.        Procedure
                        The evaluation procedure contains the following steps;

                                      Opening of the bids, verifications of the respect of the time limit for
                                       receipt of tenders,*

                                      Verification of the exclusion criteria,*

                                      Verification of the selection criteria*

                                      Technical evaluation,*

                                      Financial evaluation,#

                                      Calculation of the price/quality ratio for each Tenderer and award of
                                       the contract

                                      Notification of result to Tenderers

1    OJ L 152, 13.07.1967
*
           Information for this part of the evaluation must be contained in the first part of the tender see point
           2.5




#
           Information for this part of the evaluation must be contained in the second part of the tender see
           point 2.5
                                                            9
                        Signature of the contract 14 working days after the notification

3.2.   Opening of bids

         The received bids will be opened, by the appointed Opening Board, at the time and
         date indicated in the Call for Tender (OJ 2011/S). One authorized representative
         from each Tenderer can observe the opening of the bids. The Opening Board can
         only decide on the timely reception of the bids.

3.3.   Exclusion criteria

         In accordance with Articles 93 and 94 of Council Regulation (EC, Euratom) No
         1605/2002 of 25.6.2002 on the Financial Regulation applicable to the general budget
         of the European Communities (OJ L 248, 16.9.2002) and Articles 29, 30 and 31 of
         Council Directive 92/50/EEC, tenderers shall be excluded from participation in the
         procurement procedure if they:
         (a)      are bankrupt or are being wound up, are having their affairs administered by
         the court, have entered into an arrangement with creditors, have suspended business
         activities, are the subject of proceedings concerning those matters, or are in any
         analogous situation arising from a similar procedure provided for in national laws or
         regulation;
         (b)   have been convicted of an offence concerning their professional conduct by a
         judgement which has the force of 'res judicata';
         (c)    have been guilty of grave professional misconduct proven by any means
         which the contracting authorities can justify;
         (d)     have not fulfilled obligations relating to the payment of social security
         contributions or the payment of taxes in accordance with the legal provisions of the
         country in which they are established or with those of the country of OLAF or those
         of the country where the contract is to be performed;
         (e)     have been the subject of a judgment which has the force 'res judicata', for
         fraud, corruption involvement in a criminal organisation or any other illegal activity
         detrimental to the Communities' financial interest;
         (f)      following another procurement procedure or grant award procedure financed
         by the Union budget, have been declared to be in serious breach of contract for
         failure to comply with their contractual obligations;
         (g)     are subject to a conflict of interest;
         (h)    commit misrepresentation in supplying the information required by OLAF as
         a condition of participation in the contract procedure or fail to supply this
         information.
         Tenderers are required to certify that they are not in one or more of the situations
         listed     above    by     providing      the    evidence     mentioned      below.
         OLAF will accept as satisfactory evidence that the tenderer is not in any of the
         situations mentioned above, the following documents:

         A)      for (a), (b) and (e), the production of a recent extract from the judicial record
         or, failing this, an equivalent recent document issued by a competent judicial or
         administrative authority in the country of origin or provenance, showing that those
         requirements have been met;
                                             10
         B)      in the cases mentioned in c) and d), recent certificates delivered by the
         competent authorities of the country concerned. Where the country concerned does
         not issue such certificates, they may be replaced by a declaration on oath made by the
         person concerned before a judicial or administrative authority, a notary or a qualified
         professional or trade body, in the country of origin or provenance;

         C)      in the case mentioned in g) and h), tenderers must include in their tender an
         affidavit stating that they are not subject to any conflict of interest and are supplying
         all the information required for the call for tenders in good faith and without
         misrepresentation.

         Depending on the national legislation of the country in which the tenderer is
         established, the documents referred above shall relate to legal persons and/or natural
         persons including company directors or any person with powers of representation,
         decision-making or control in relation to the tenderer.

         Subcontractors must comply with the same exclusion criteria as the contracting
         party. The European Commission can request the necessary information for
         evaluation of subcontractors' compliance with the exclusion criteria.


Candidates should note that failure to provide sufficient information for all
the points mentioned above may lead to the application being rejected.
Candidates should also note that all the mandatory documents they submit
must be recent ones (dated less than 3 months prior to publication of this
notice).

3.4.   Selection Criteria

       3.4.1. Economic and financial capacity

         Information and formalities necessary for evaluating if requirements are met:
         The tenderers will be expected to provide the following information:

                   full name of the organisation,

                   a proof of their legal status,

                   the State in which they have their headquarters or domicile and
                    supporting evidence normally acceptable under their own law,

                   VAT status and registration number and, as the case may be, an objective
                    proof of the VAT exemption,

                   address,

                   telephone and fax numbers,

                   bank details and address


                                             11
                 persons authorised to sign on behalf of the organisation, name of person
                  in charge of the tender file.

           Evidence of the tenderer's economic and financial capacity must be furnished by
           one or more of the following documents:

           appropriate statements from banks or evidence of professional risk indemnity
           insurance;
           balance sheets or extracts from balance sheets for at least the last 2 financial
           years for which accounts have been closed, where publication of the balance
           sheet is required under the company law of the country in which the economic
           operator is established. Only balance sheets of the entity in which name the offer
           has been submitted will be accepted;
            a statement of overall turnover and turnover concerning the services covered by
           the contract for the last 3 financial years.

The tender must have sufficient financial solidity to execute the European
Commission contracts therefore, the Tenderer must demonstrate a pre-tax
profit and sufficient cash-flow.

   3.4.2. Technical capacity

     The candidate's expertise and professional experience in the area of the service
     required must be relevant, both in type and volume, to the potential contracts that it
     is proposed to award.

     Information and formalities necessary for evaluating if requirements are met:
     Evidence of the service provider's technical and professional capacities must be
     furnished on the basis of the following documents/detailed information:

     (a)      a statement of the average annual manpower and the number of managerial
     staff of the service provider in the last 3 years.
     Candidates should note that they must include the curriculum vitae of key personnel
     who would be working on the project. Employees (i.e. the core team) should have an
     excellent command of English and French.
     If a specific language is required for a particular project, the contractor should
     explain how it can be accommodated.
     At least 6 CVs of staff working in the conference organising department have to be
     presented;

     (b)     a list of the main services similar to those set out in this notice provided over
     the past 3 years (2007, 2008 and 2009), together with details of the volumes
     (especially number of events and number of participants pr. event), dates and
     recipients involved;

     (c)      detailed information as to the technical equipment at their disposal;

     (d)      a description of the measures employed to ensure the quality of services;

      (e)    an indication of the proportion of the contract which the service provider may
     intend to subcontract.


                                         12
         Candidates should note that failure to provide sufficient information for the aforementioned
         points could lead to their application being rejected.

      3.5.     Technical and financial evaluation

      The detail of the technical evaluation criteria, the calculation methods used for the financial
      evaluation and the methodology for the price/quality ratio calculation is described in detail in
      the technical specifications for each lot.


      3.6.     Price

      Prices will be given in Euros. All the price proposals below must be given free of taxes and
      duties, such as VAT2.


4.    GENERAL INFORMATION

      4.1.     Language

      Bids may be submitted in any of the official languages of the Union.
      At the end of the procurement process and following the award of the contract, all official
      exchanges of information between OLAF and the contractor relating to the contract shall be
      made in English or French, unless otherwise specified by OLAF.

      4.2.     Other conditions

      Submission of a tender implies that the Contractor accepts all the terms and conditions set out
      in these specifications (including the annexes) and waives all other terms of business.
      Submission of a tender binds the Contractor to whom the contract is awarded during
      performance of the contract.

      The tendering procedure shall not involve the European Commission in any obligation to
      award the contract.

      Once the European Commission has accepted the tender, it shall become the property of the
      European Commission and the European Commission shall treat it confidentially. The
      European Commission shall not reimburse expenses incurred in preparing and submitting
      tenders. No compensation may be claimed by candidates whose tender has not been accepted,
      including when the European Commission decides not to award the contract.

      The Protocol on the Privileges and Immunities of 8 April 1965 (OJEC L 152 of 13 July 1967)
      or, where appropriate, the Vienna Convention of 24 April 1963 on Consular Relations shall
      apply to this invitation to tender.




2
     The European European Commission is exempt from all taxes and duties as stipulated in the Protocol on Privileges
     and Immunities to the Treaty establishing a Single Council and a Single European Commission of the European
     Communities of 8 April 1965.
                                                          13
5.   DEADLINES

     5.1.   Final date for requesting Tender documents

                         6 May 2011

     5.2.   Final date for putting forward written questions

                         20 May 2011

     In principle, no contact is permitted between the European Commission and the candidates
     during the procurement procedure.

     However, in exceptional circumstances contact may be made on the candidates' Initiative
     before the date given above, in order (and only for this reason) to clarify the nature of the
     contract or to request a copy of the invitation in a different language.

     Such requests for further information may be made by letter to the address mentioned in pt
     5.3.1 below, or e-mail OLAF-FMB-TENDERS@ec.europa.eu

     Questions of general interest to all Tenderers and their answers will be circulated to everybody
     that have requested a copy of the Terms of Reference


     5.3.   Final date for reception of bids

                         27 May 2011

     How to submit a Tender

            The tender must be sent or delivered, in triplicate, under double sealed cover. The inner
            envelope should be addressed to the department indicated in 5.3.1 and marked
            ―Invitation to tender No OLAF/D6/57/2011 Databases 2011” and "To be opened by
            the Selection Committee only". If self-adhesive envelopes are used, they must be
            sealed with adhesive tape and the sender must sign across the tape.

            Tenders may be:

            5.3.1.     Sent, by registered mail,
                     posted no later than 27 May 2011(date as postmark), to the following address :

                                           EUROPEAN COMMISSION
                                        European Anti-fraud Office (OLAF)
                                      Invitation to tender: "Databases 2011"
                                                  Budget Unit D6
                                             Office address: J-30 1/116
                                            BE-1049 Brussels, Belgium




                                                   14
            5.3.2. Delivered by hand,
            i.e. by delivery in person or by an authorised representative (including private courrier
                  services) not later than 4.00 p.m. on 27 May 2011, to the following address:


                                          EUROPEAN COMMISSION
                                      European Anti-fraud Office (OLAF)
                                    Invitation to tender: " Databases 2011"
                                             Budget Unit OLAF/D6
                                           Office address: J-30 1/116

                                   Service central de réception du courrier
                                            Avenue du Bourget 1
                                        BE-1140 Bruxelles, Belgique

           Please note that, for security reasons, hand deliveries (including private courrier
           services) shall no longer be accepted in other European Commission’s buildings. An
           acknowledgement of receipt shall be delivered by the “Service central de réception du
           courrier”.

           Candidates shall observe precisely the above indications in order that tenders can reach
           their precise destination in due time.

           It is highly recommended to send a copy of the receipt for the registered mail, handing
           over to a courier company or for the reception at the European Commission Central
           Mail service to the E-mail address mentioned under 5.2

                Reminder: Late delivery will lead to the exclusion of the
                  tender from the award procedure for this contract.

6.   VALIDITY OF THE TENDER

     The offer must remain valid for a period of nine months following the final date for submitting
     tenders (see point IV.3.4 of the O.J. publication or 5.3 above). During this period, candidates
     must keep their bids open in respect of all the conditions therein.




                                                 15
7.   TECHNICAL SPECIFICATION LOT 1: INFORMATION ON VESSELS AND VESSEL MOVEMENTS

     7.1.    Purpose and scope

lot 1 will cover the acquisition of information on vessels over 100 bruto registered tonnes (BRT). It
should include, as a minimum, the following information:

        vessel name;
        ship's dimensions and tonnage;
        name of the ship's owner and their address;
        name history;
     
        flag;
        vessel status;
        call sign;
        vessel registration number, in accordance with internationally recognised registration
         system;
        satellite ID number;
                                                                      s);
        vessels in port
        vessels bound for port
        detailed port information
        vessels casualtiy history (serious, non serious incidents)
        vessel alert functionality to retrieve a notification when the movement changed , flag etc.
        all shipping companies which are listed at a given address;
                                                                                             visited,
        dates of entry and dates of departure.
        Real time vessel tracking and integrated graphical interface displaying vessels' positions and
         direction based on AIS.
        functionality enabling monitoring of selected subjects (i.e. changes in key fields such as
         name, owner, movements...) and equipped with an active warning mechanism.

The information requirements listed are a minimum. Any additional information / function, which
can be provided by the Tenderer, should be indicated in the bid for consideration in the assessment
process.

     7.2.    Update frequency

The information source should be updated regularly, preferably on a daily basis. The system must
indicate the date on which the information relating to each vessel was last updated.

Bids must include information on the frequency with which the information is updated.

     7.3.    User interface and search facilities

The information should be presented in a user-friendly format. The possibility to conduct searches
on the information is essential. The system must allow downloading, saving and printing the results
of searches.

The search facilities and printouts should be in English. It should be indicated whether they are also
available in other Union languages.
                                                    16
     7.4.   Methods of Access

The information must be accessible via the inter-net or via a direct link. Bids must indicate any IT
requirement (in terms of software, hardware or telecommunication means) necessary for OLAF to
access the information.

OLAF may at a later date wish for users to access information via a gateway as indicated in § 2.4
(Delivery of the Information). Tenderers must indicate their ability and willingness to deliver
services via such IT architecture.

     7.5.   Reporting

The data provider must furnish a monthly report on the usage of the data source. The content and
format of these reports will be determined in light of the pricing structure of the contract. They shall
include at least the number of searches and details about the nature of those searches.

     7.6.   Services

The price must include a helpdesk facility, which should be available to the system's users during
normal Brussels office hours (Monday to Friday, from 8h30 to 18h30 CET). Language coverage of
the helpdesk facility must be indicated in the bid.

Furthermore the price must include two days training at OLAF’s premises in Brussels at the request
of OLAF at a mutually agreed time. If any major changes in the channel of delivery of the
information occur during the contract period, the contractor must provide appropriate training for
users at no additional cost to OLAF.

The provider must make available and keep up-to date an e-learning module directly accessible
from within the system. In addition a copy external to the system shall be made available to OLAF
for the purpose of integration in OLAF's own e-learning package(s).

     7.7.   Languages

At the end of the procurement process and following the award of a contract, all official exchanges
of information between OLAF and the contractor relating to the contract shall be made in (British)
English, unless otherwise specified by OLAF. This refers in particular to the following documents:

the contract, periodic reports, deliverables, and all official correspondence;

the user interface (search facilities and printouts), documentation (user manuals,
technical papers, training material, etc.);

Other Union languages will be considered an asset. Tenderers must make explicit in their reply the
cost of any translation necessary to comply with the above requirement to have all documentation /
user interfaces in English. Bids must include an itemised entry of the additional costs this would
entail, in particular when providing the estimation for the pre-defined levels of service used for
the price comparison (refer to § 2.6.1.3).




                                                   17
        7.8.     Volume

The total value of the contract to be awarded depends on the evolution of the tasks to be performed
by OLAF during the course of the procurement period, requests from Member States, partner
countries and other European Institutions, etc. It is therefore not possible at the time of writing for
OLAF to commit itself to ordering a specified volume of data.

For the purposes of this call for tenders, the financial comparison of bids will be based on pre-
defined levels of service which are not necessarily the levels of service which will be contracted.

8.      DELIVERY OF THE INFORMATION AND E-LEARNING

        8.1.     Access via an OLAF gateway

The information listed in both Lots 1 and 2 must be accessible via the Internet or via a direct link.
However, OLAF is currently considering the possibility of introducing a gateway, based on a re-
write proxy3, as a means for providing access to the data for external users.

The gateway will act on behalf of the user in the following manner: after receiving a request, the
gateway authenticates the user and then forwards the request to the remote database provider. On
return, the gateway dynamically re-writes the HTML page served by the data provider, in such a
way that the communication between the user and the data provider is always made via the gateway.
Links pointing to the provider’s server will be replaced by links pointing to the OLAF gateway.

No final decision regarding the adoption of the gateway is expected until 20011.Nevertheless,
tenderers are asked to consider the possible implications in respect to licensing and pricing of their
product and to the need to make any IT-related modifications necessary to deliver their services via
such IT architecture.

In particular tenderers are asked to take into account that the adoption of such proxy-based
architecture will have the following consequences:

ii)     Authentication will be performed by the gateway, which will guarantee that only legitimate
users can access the database. To avoid redundant authentication interactions, no further
authentication is expected to take place on the provider’s side. To guarantee a minimum-security
level from the provider’s point of view, different possibilities are envisaged:

         P Authentication. In this case requests will be channelled through an agreed address (the
          I
          gateway IP) and will then be given direct access to the database.

         TTP Referrer. In this case requests referred by an agreed page will be honoured by the data
          H
          provider. It will be the responsibility of OLAF to protect this page from access by non-
          authorised users.

iii)  The tenderer should guarantee that the web-based user-interface is compatible with the
URL-rewriting mechanism implemented by the gateway.



3
    At the time of writing, no decision has been taken regarding which software package will be used to implement the re-
      writing-proxy.

                                                            18
Although the rewriting mechanism is expected to be transparent for the provider, situations may
arise where minor modifications to the web-interface are required (for example URL addresses
dynamically generated by means of local JavaScripts should be avoided). In any case, the tenderer
will be asked to guarantee that no modifications to the web-interface will be made without first
verifying the compatibility of the new version with the gateway architecture.

Tenderers must make explicit in their reply the cost of any work necessary on their part to adapt to
this mode of data delivery. Bids must include an itemised entry of the additional costs this would
entail. Ability and willingness to adopt the proxy gateway architecture are one of the award criteria
that will be taken into account when bids are assessed.

     8.2.   e-Learning

Tenderers must make available an e-learning module which is accessible from within the product
and keep it up-to date. In addition a copy external to the system shall be made available to OLAF
for the purpose of integration in OLAF's own e-learning package(s). Should this method of
providing and maintenance entail extra costs on their part, tenderers should include an itemised
entry of these costs.

Criteria considered of importance for the quality assessment are:
- interactive or not (in any case beyond a simple presentation),
- the structure and easiness of navigation,
- no need for installation of special software,
- training adapted to the specific profile of the users or possibility for OLAFto intervene in the
composition of the package,
- where it is made available to the user (before or after authentication)


9.   PRICES

     9.1.   Pricing scheme

The annual priorities and workload of OLAF and its partners, a possible accession process, and the
budget allocation for the acquisition of information may impact significantly on the level of service
OLAF wishes to purchase over the four year period covered by this procurement. Tenderers are
therefore asked to quote prices for their services based on four different structures:

a) Number of searches regardless of the number of user-IDs;

b) Number of downloads regardless of the number of user-IDs;

c) Number of user-IDs with unlimited access (searches and downloads);

d) Flat rate price for which OLAF can obtain unlimited access for up to a maximum of 100 user-
IDs, regardless of the number of searches and downloads.

Note: (a) & (b) above may be expressed in units or credits provided these are defined in a
transparent way (i.e. bytes, CPU time, information block or any other unit of measurement).

For (a), (b) and (c) abov e, the prices for, and discounts applicable to, the annual purchase of
varying quantities of the service must be clearly stated. The same applies for (d) regarding the
number of user-IDs above 100.


                                                 19
OLAF reserves the right to seek clarification of the pricing basis of any bid submitted where such
clarification is considered necessary for the assessment and / or comparison of bids.

Tenderers must make explicit in their reply the cost of any translation necessary to comply with the
requirement to have all documentation / user interfaces in English when providing the estimation for
the pre-defined levels of service to allow OLAF to perform a language–neutral price comparison.

The cost of the work necessary to adapt to the mode of data delivery described in § 2.4 must also be
included.

For each lot, OLAF will specify the pricing structure to be used for each contracting period
depending on the level of service required (i.e. pricing structure may change from one contract
period to another at OLAF’s request).

Prices must be quoted in Euro. Tenderers are liable for any losses that may result from fluctuations
in the exchange rate with non-Euro zone countries.

Prices shall be free of all duties, taxes and other charges, including VAT, as the European
Communities are exempt from such charges, and inclusive of all costs and expenses directly and
indirectly connected with the services supplied. The amount of VAT, if any, should be shown
separately.

Prices shall be fixed and not subject to revision during the period covered by this procurement for
all products and services included in the bid.

Tenderers are requested to submit their upgrade policy and pricing modalities for any anticipated
enhancement of the functionality of their information source over time (prices and/or discounts for
products not (yet) included in the data source but to be included during the course of the
procurement period).

OLAF reserves the right to acquire such additional functionality (i.e. new countries, additional
services, etc.) at any time, as an additional service on-demand (or include it as part of the standard
price for the next contracting period).

The acquisition of the additional functionality will have to be based on the pricing modalities
described in the bid submitted as a response to the call for tenders.

OLAF will be unable to acquire any functionality that is not included in the bid. Consequently, new
services added or linked to the data source over time, and not included in the bid will have to be
provided at no extra cost to OLAF.

     9.2.   Terms of Payment

Following conclusion of the contract, OLAF will pay 10% of the total value of the first contracting
period of the contract within 30 days of receipt of an invoice for the appropriate amount. The
additional 90% will be paid in four equal instalments within 30 days of receipt of an invoice for the
appropriate amount at the end of each quarter of the contracting period, provided that the contractor
has discharged his contractual obligations.

Note: Pre-financing cannot exceed € 150.000. The above payment schema will be rearranged if the
total value of the first contracting period of the contract exceeds € 1.500.000.



                                                  20
No advance payment will be made for any extension of the contract. OLAF will pay four equal
instalments within 30 days of receipt of an invoice for the appropriate amount at the end of each
quarter of the contracting period, provided that the contractor has discharged his contractual
obligations.

Payments can be summarised as follows:

1st contracting period:

Pre-financing = 10% of the total value of the first contracting period;

Quarterly payments = four instalments of 22,5 % of the total value of the first
contracting period.

2nd, 3rd & 4th contracting periods (if any):

Quarterly payments = four instalments of 25 % of the total value of the 2nd, 3rd or 4th contracting
period.

A monthly report, in the form of a summary listing the number and nature of the queries made to the
data source by each user, must be furnished by the data provider.
These reports will be used to substantiate the amounts charged in line with pricing policy stated in
the reply to this call for tender. Payments shall be conditional on approval by OLAF of the three
monthly reports for each quarter.

     9.3.    Validity of the bid

Bids should remain valid for a period of nine (9) months calculated from the closing date for the
receipt of tenders. During that period, bids may not be varied in any respect.


10. TECHNICAL EVALUATION - LOT 1 – INFORMATION ON VESSELS AND VESSEL MOVEMENTS

The technical evaluation will be made by establishing an overall technical score for each bid taking
into account the individual scores for the following criteria:

 Content of the data source in terms of number of vessels, level of detail and degree to which the
    information is up-to-date. Tenderers are requested to provide limited online access to the data
    source (at no cost to OLAF) to allow for a comprehensive assessment of the technical
    characteristics. For the calculation of the total score of the technical evaluation, this criterion
    will be weighted at 40%.

 Presentation and functionality of the data source in terms of functionality, search facilities of the
    system, reporting and on-line monitoring facilities, associated services (training, support,
    multilingual help desk, e-learning), etc. Tenderers are requested to attach examples of screen
    layouts and printed report layouts of the data source. For the calculation of the total score of the
    technical evaluation, this criterion will be weighted at 40%.

 Overall quality of the bid in terms of presentation, clarity of descriptions, structure, level of
    completeness, etc. For the calculation of the total score of the technical evaluation, this criterion
    will be weighted at 10%.


                                                   21
 Willingness and ability to adapt to reverse proxy architecture in terms of licensing, pricing
   structure and IT considerations. For the calculation of the total score of the technical evaluation,
   this criterion will be weighted at 10%.

     10.1. Overall technical score

The overall technical score for each bid will be calculated as the sum of the individual scores for
each of the evaluation criteria.

Individual scores will be attributed to the evaluation criteria in accordance with the following
method:

Criterion                                        %          Max Points      Min points
Content of the data source                       40         40              20
Presentation and functionality                   40         40              20
Overall quality of the bid                       10         10              5
Adaptation to the reverse proxy architecture     10         10              5
Total                                            100        100             65

In order to guarantee a minimum level of quality, bids that do not reach a minimum of 50% of the
possible score for each of the criterion of the technical evaluation will not be considered further. In
addition, bids that do not reach a minimum of 65% of the possible overall score for the technical
evaluation will be eliminated from further evaluation.
     10.2. Financial evaluation

The financial evaluation will be based on the pricing schemas quoted by tenderers as described in §
2.5

a) Number of searches regardless of the number of user-IDs;
b) Number of downloads regardless of the number of user-IDs;

c) Number of user-IDs with unlimited access (searches and downloads);

d) Flat rate price for which OLAF can obtain unlimited access for up to a maximum of 100 user-
IDs, regardless of the number of searches and downloads.

For the purpose of comparing prices, the following pre-defined levels of service for (a), (b), (c) and
(d) above will be estimated as follows:

LOT 1 – Vessels and vessel movements

           (a) (a1) 60,000 searches;
               (a2) 80,000 searches;
               (a3) 100,000 searches;

           (b) (b1) 60,000 downloads;
               (b2) 80,000 downloads;
               (b3) 100,000 downloads;

           (c) (c1) 30 user-IDs;
               (c2) 40 user-IDs;
               (c3) 50 user ID's;
                                                  22
             (d) Flat rate for maximum 100 user-IDs for the entire offer


Tenderers must make explicit the translation cost (as an absolute or proportional value) to comply
with the requirement to have all documentation / user interfaces in English for the above pre-defined
levels of service. OLAF will perform the price comparison after having corrected the proposed
prices with the translation factor.

For each lot, the result of the financial evaluation will be a “Comparative Price”
representing the cost of a scenario combining the above pre-defined levels of service
as follows:

Lot 1

Comparative Price = 20 % x (a) + 20 % x (b) + 30 % x (c) + 30 % x (d)
                    Whereby (a) = (a1)+(a2)+(a3)
                             (b) = (b1)+(b2)+(b3)
                             (c) = (c1)+(c2)+(c3)

     10.3. Award

The award decision will be based on the ―quality /price‖ ratio (i.e. the economically most
advantageous bid).

For each lot, the bid representing the best value for money will be identified in the following way:

The bid with the best technical score will receive a quality indicator of 100 points. The remaining
  bids will receive lower quality indicators in proportion to their technical scores.

The bid found to be the cheapest will receive a price indicator of 100 points. The remaining bids
  will receive higher price indicators in proportion to their prices.

A ―quality / price‖ ratio will be calculated for each bid by dividing the quality indicator by the
  price indicator. The highest result will go for the bid presenting the best value for money.

     10.4. Joint bids and sub-contracts

All bids must clearly specify the name of each company involved in the bid and state whether they
are acting as a member of a grouping or a consortium presenting a joint bid, or as a subcontractor
(this also applies where the various companies involved belong to the same group, or even where
one is the parent company of the others).

Members of a grouping or a consortium presenting a joint bid assume joint and several liability
towards the OLAF for the performance of the contract as a whole.

Joint bids will be assessed as follows:

        the exclusion criteria (refer to § 3.3) and the selection criteria for economic and financial
          capacity (refer to § 3.4.1) will be assessed in relation to each company individually;
        




                                                   23
     the selection criteria for technical and professional capacity (refer to § 3.4.2) and the
       evaluation criteria (refer to § 10 and 10.1) will be assessed in relation to the tendering group
       as a whole.
Where elements of the tasks provided for in the contract are the subject of a subcontract between the
Tenderer and a third party the contractor retains full liability towards OLAF for performance of
the contract as a whole. Accordingly OLAF will treat all contractual matters (e.g. payment)
exclusively with the main contractor, whether or not the tasks are performed by a subcontractor.
Under no circumstances can the main contractor avoid liability towards OLAF on the grounds that
the subcontractor is at fault.

Bids envisaging subcontracting must include:

  a document clearly stating the roles, activities and responsibilities of the proposed
    subcontractor(s) and the reasons why subcontracting is envisaged;
  
  a letter of intent by each proposed subcontractor stating its intention to collaborate with the main
    contractor in case the contract is awarded.

Bids involving subcontracting will be assessed as follows:

   the exclusion criteria (refer to §3.3) will be assessed in relation to the tendering party and each
      proposed subcontractor;
      
   the selection criteria (refer to § 3.4) and the evaluation criteria (refer to § 10 and10.1) will be
      assessed in relation to the tendering party only.

During execution of the contract, the contractor must obtain OLAF’s express authorisation to
replace a subcontractor with another and/or to subcontract tasks for which subcontracting was not
envisaged in the original bid.


11. SERVICE LEVEL AGREEMENT

Tenderers are requested to submit a detailed Service Level Agreement (SLA) for each of the lots for
which they tender, in order to specify the level and the quality of the services related to the
procurement and to define penalties for non or impaired service

The SLA will be part of the bid and therefore subject to evaluation.

The SLA should define all the relevant details of the services concerned and will later form an
integral part of the contract. It defines the basic elements of:

Organisation of the service;

Pricing policy;

Penalties;

Monitoring services;

Periodic reporting;

                                                   24
Data source availability;

Response time;

Help desk;

Training.


12. QUESTIONS RELATING TO THE “CONTENT OF THE DATA SOURCE” (40 %)

Purpose and scope

How many vessels does the information source cover at the time of submitting the
bid? Are there plans to increase vessel coverage during the procurement period (4
years)?

Reference: ….
What is the size of vessels contained in the information source at the time of
submitting the bid? Are there plans to increase size coverage during the procurement
period (4 years)?

Reference: ….




                                               25
Indicate if the following information is included in the system:

vessel name;

ship's dimensions and tonnage;

name of the ship's owner and their address;

name history;

owner’s history

flag;

vessel status;

call sign;

vessel registration number, in accordance with internationally recognised
registration system;

satellite ID number;

total fleet of these owners (names and flags of these vessels);

all shipping companies which are listed at a given address;

ship's movements over the last 3 years, including the names and countries of ports
visited, dates of entry and dates of departure.

integrated graphical interface displaying vessels' positions and direction based on
AIS.

functionality enabling monitoring of selected subjects (i.e. changes in key fields
such as name, owner, movements...) and equipped with an active warning mechanism.

Reference: ….
Provide on-line access for a period of one month to the information source to allow a
comprehensive evaluation of its technical characteristics.

Alternatively, provide a sample from the information source using electronic media,
i.e CD-ROM, etc.

Reference: ….
Additional information contained in the system:

Reference: ….
Update frequency




                                                  26
For what time period is the information available?

Reference: ….
Does the system indicate the date on which the information was last updated?

Reference: ….
Explain the procedure and frequency of information update.

Reference: ….


13. QUESTIONS RELATING TO THE “PRESENTATION AND FUNCTIONALITY OF THE
                data source” (40 %)
User interface and search facilities
Describe the user interface functions

Reference: ….
Provide printouts of the system interface

Reference: ….
Indicate the languages of the user interface

Reference: ….
Describe the search functions of the system
Is it possible to perform fuzzy searches in the system? Provide details

Reference: ….
Is it possible for users to download the results of searches? YES/NO

Reference: ….
Is it possible for users to print the results of searches? YES/NO

Reference: ….
Provide printed examples of the result of searches
Reference: ….
Any additional function?

Reference: ….

Method of access
Provide details on the possible methods of accessing the data, and their main technical
characteristics (e.g. delivery speed).
Reference: ….
Specify any IT requirements (in terms of hardware or telecommunication means) to be
set-up by OLAF in order to access the data.
Reference: ….




                                                  27
Give details of the software required for accessing the data source, if any.
Licensing modalities applied (i.e. non-exclusive rights of use by OLAF and its key
partners).
Compatibility of the software with OLAF IT environment (at the time of writing this
is Windows XP, migration to Windows 7 is expected in 2011).
Reference: ….
Describe the authentication and authorisation standards used to log into and use your
electronic systems. How is data protected during transmission?
Please give a description of the security-related aspects.
Reference: ….

SLA & Reporting
Provide the proposed Service Level Agreement (SLA) for the procurement (refer to §
2.7).

Reference: ….
Detail the content and format options which OLAF could request for inclusion in
monthly report.

Reference: ….
Do you commit yourself to produce monthly reports within two weeks working days
at the end of each month?
Do you commit yourself to produce ad-hoc reports within a short time frame (i.e. two
days) at the request of OLAF?

Reference: ….
Is it possible to have online access to monitor the use of the information source by
OLAF users and key partners to ensure accountability (i.e. real time reporting)?
YES/NO

Reference: ….
Do you commit yourself to provide access to OLAF to the log files of its own
account?

Reference: ….
Provide a model monthly report.

Reference: ….




                                                   28
Services

Describe the Helpdesk services for IT matters and business-related, support
modalities, remote and on-site assistance available, etc.

Reference: ….
Depict Help-desk procedures (i.e. management of incidents and user requests, Service
Level Agreement, contact modalities, etc.).

Reference: ….
Indicate Help Desk hours of availability. Do you provide support services during
normal Brussels office hours (Monday to Friday from 8h30 to 18h30 CET)?

Indicate call-back time; resolution time; and on-site intervention time.

Indicate linguistic competence of the Help-desk staff.

Reference: ….
Confirm possibility of providing two days training in Brussels at OLAF’s request.

Confirm commitment to provide appropriate training for users at no additional cost if
major changes in the channel of delivery of the information occur during the contract
period.

Reference: ….
Describe documentation to be provided by the service provider (user manual, training
material, etc.).

Reference: ….
Describe the e-learning module to be provided, how it will kept up-to-date and
whether and how an external copy will be provided. Provide details as to the specific
assessment criteria listed in § 2.4.2.

Reference : ….
Provide any additional relevant information

Reference: ….




                                                  29
14. QUESTIONS RELATING TO THE “WILLINGNESS AND ABILITY TO ADAPT TO REVERSE
           proxy architecture”(10 %)

Ability to adapt to the proxy gateway architecture as described in § 2.4.1, as a means
for providing access to the data source to external users.

Reference: ….
Commitment to guarantee that no modifications to the web-interface will be made
without first verifying the compatibility of the new version with the proxy gateway
architecture.

Readiness to enter minor modifications to the web interface when required.

Reference: ….
Willingness to adapt the licensing policy to account for the possibility of having a
hidden community‖ of remote users.

Reference: ….


15. LOT 2:TECHNICAL SPECIFICATION INFORMATION ON MANIFESTS

     15.1. Purpose and scope


Lot 2 will cover the acquisition of information on manifests from the highest number of countries
and the widest range of imports and exports as possible. It should include, as a minimum, the
following information:
bill of lading number;
identification of transport and voyage number;
consignee name and address;
consignor name and address;
notify name and address;
port / country of lading;
departure date;
port / country of destination;
description of goods;
weight;
container number.
Harmonised System code

In addition the provider shall make available on-line and keep up-to-date aan overview on the data
coverage (percentage of the overall trade flow per source country; last update and indictor of the
origin of the data). Under origin of the data is to be understood an indicator whether the data
presented are generated by the source country or whether the data has been compiled from data
provided by trade partners of the source country.

The information requirements listed are a minimum. Any additional
information / function, which can be provided by the tenderer, should be indicated in
the bid for consideration in the assessment process.

                                                 30
The tenderer shall use Table1 to indicate the countries covered and the nature and range of the
information which meets the minimum requirements.

     15.2. Update frequency

The manifest information should be available before the cargo arrives in the port of discharge.

The information source should be updated regularly, preferably on a daily basis. The system must
indicate the date on which the information relating to each manifest was last updated.

Bids must include information on the frequency with which the information is updated.

     15.3. User interface and search facilities

The information should be presented in a user-friendly format. A search facility,
which enables all information over a given time period to be selected, is essential.
The system must allow downloading and printing the results of searches.

The search facilities and printouts should be in English. It should be indicated
whether they are also available in other Union languages.

     15.4. Methods of Access

The information must be accessible via the inter-net or via a direct link. Bids must indicate any IT
requirement (in terms of software, hardware or telecommunication means) necessary for OLAF to
access the information.

OLAF may at a later date wish for users to access information via a gateway as indicated in § 6
(Delivery of the Information). Tenderers must indicate their ability and willingness to deliver
services via such IT architecture.

     15.5. Reporting

The data provider must furnish a monthly report on the usage of the data source. The content and
format of these reports will be determined in light of the pricing structure of the contract. They shall
include at least the number of searches and details about the nature of those searches.

     15.6. Services

The price must include a helpdesk facility, which should be available to the system's users during
normal Brussels office hours (Monday to Friday, from 8h30 to 18h30 CET). Language coverage of
the helpdesk facility must be indicated in the bid.

Furthermore the price must include two days training at OLAF’s premises in Brussels at the request
of OLAF at a mutually agreed time. If any major changes in the channel of delivery of the
information occur during the contract period, the contractor must provide appropriate training for
users at no additional cost to OLAF.

The provider must make available and keep up-to date an e-learning module directly accessible
from within the system. In addition a copy external to the system shall be made available to OLAF
for the purpose of integration in its own e-learning package.



                                                   31
        15.7. Languages

At the end of the procurement process and following the award of a contract, all official exchanges
of information between OLAF and the contractor relating to the contract shall be made in (British)
English, unless otherwise specified by OLAF. This refers in particular to the following documents:

the contract, periodic reports, deliverables, and all official correspondence;

the user interface (search facilities and printouts), documentation (user manuals,
technical papers, training material, etc.);

Other Union languages will be considered an asset. Tenderers must make explicit in their reply the
cost of any translation necessary to comply with the above requirement to have all documentation /
user interfaces in English. Bids must include an itemised entry of the additional costs this would
entail, in particular when providing the estimation for the pre-defined levels of service used for
the price comparison (refer to § 7.2.3).

        15.8. Volume

The total value of the contract to be awarded depends on the evolution of the tasks to be performed
by OLAF during the course of the procurement period, requests from Member States, partner
countries and other European Institutions, etc. It is therefore not possible at the time of writing for
OLAF to commit itself to ordering a specified volume of data.

For the purposes of this call for tenders, the financial comparison of bids will be based on pre-
defined levels of service which are not necessarily the levels of service which will be contracted.


16. DELIVERY OF THE INFORMATION AND E-LEARNING

        16.1. Access via an OLAF gateway

The information listed in both Lots 1 and 2 must be accessible via the Internet or via a direct link.
However, OLAF is currently considering the possibility of introducing a gateway, based on a re-
write proxy4, as a means for providing access to the data for external users.

The gateway will act on behalf of the user in the following manner: after receiving a request, the
gateway authenticates the user and then forwards the request to the remote database provider. On
return, the gateway dynamically re-writes the HTML page served by the data provider, in such a
way that the communication between the user and the data provider is always made via the gateway.
Links pointing to the provider’s server will be replaced by links pointing to the OLAF gateway.

No final decision regarding the adoption of the gateway is expected until 20011.Nevertheless,
tenderers are asked to consider the possible implications in respect to licensing and pricing of their
product and to the need to make any IT-related modifications necessary to deliver their services via
such IT architecture.




4
    At the time of writing, no decision has been taken regarding which software package will be used to implement the re-
      writing-proxy.

                                                            32
In particular tenderers are asked to take into account that the adoption of such proxy-based
architecture will have the following consequences:

ii)     Authentication will be performed by the gateway, which will guarantee that only legitimate
users can access the database. To avoid redundant authentication interactions, no further
authentication is expected to take place on the provider’s side. To guarantee a minimum-security
level from the provider’s point of view, different possibilities are envisaged:

      P Authentication. In this case requests will be channelled through an agreed address (the
       I
       gateway IP) and will then be given direct access to the database.

      TTP Referrer. In this case requests referred by an agreed page will be honoured by the data
       H
       provider. It will be the responsibility of OLAF to protect this page from access by non-
       authorised users.

iii)  The tenderer should guarantee that the web-based user-interface is compatible with the
URL-rewriting mechanism implemented by the gateway.

Although the rewriting mechanism is expected to be transparent for the provider, situations may
arise where minor modifications to the web-interface are required (for example URL addresses
dynamically generated by means of local JavaScripts should be avoided). In any case, the tenderer
will be asked to guarantee that no modifications to the web-interface will be made without first
verifying the compatibility of the new version with the gateway architecture.

Tenderers must make explicit in their reply the cost of any work necessary on their part to adapt to
this mode of data delivery. Bids must include an itemised entry of the additional costs this would
entail. Ability and willingness to adopt the proxy gateway architecture are one of the award criteria
that will be taken into account when bids are assessed.

     16.2. e-Learning

Tenderers must make available an e-learning module which is accessible from within the product
and keep it up-to date. In addition a copy external to the system shall be made available to OLAF
for the purpose of integration in OLAF's own e-learning package(s). Should this method of
providing and maintenance entail extra costs on their part, tenderers should include an itemised
entry of these costs.

Criteria considered of importance for the quality assessment are:
- interactive or not (in any case beyond a simple presentation),
- the structure and easiness of navigation,
- no need for installation of special software,
- training adapted to the specific profile of the users or possibility for OLAFto intervene in the
composition of the package,
- where it is made available to the user (before or after authentication)




                                                 33
17. PRICES

     17.1. Pricing scheme

The annual priorities and workload of OLAF and its partners, a possible accession process, and the
budget allocation for the acquisition of information may impact significantly on the level of service
OLAF wishes to purchase over the four year period covered by this procurement. Tenderers are
therefore asked to quote prices for their services based on four different structures:

a) Number of searches regardless of the number of user-IDs;

b) Number of downloads regardless of the number of user-IDs;

c) Number of user-IDs with unlimited access (searches and downloads);

d) Flat rate price for which OLAF can obtain unlimited access for up to a maximum of 100 user-
IDs, regardless of the number of searches and downloads.

Note: (a) & (b) above may be expressed in units or credits provided these are defined in a
transparent way (i.e. bytes, CPU time, information block or any other unit of measurement).

For (a), (b) and (c) abov e, the prices for, and discounts applicable to, the annual purchase of
varying quantities of the service must be clearly stated. The same applies for (d) regarding the
number of user-IDs above 100.

Tenderers for Lot 2 (manifests) are requested to provide in Table1 detailed prices for a), b), and c)
above per source country and / or region (also when not all countries of that region are available).
OLAF may decide to purchase parts of information from different providers if the worldwide
coverage of none of the providers is sufficient.
As it concerns the entire package, the price quote for d) is not included in the table 1 and needs to
be mentioned separately.

OLAF reserves the right to seek clarification of the pricing basis of any bid submitted where such
clarification is considered necessary for the assessment and / or comparison of bids.

Tenderers must make explicit in their reply the cost of any translation necessary to comply with the
requirement to have all documentation / user interfaces in English when providing the estimation for
the pre-defined levels of service to allow OLAF to perform a language–neutral price comparison.

The cost of the work necessary to adapt to the mode of data delivery described in § 6 must also be
included.

For each lot, OLAF will specify the pricing structure to be used for each contracting period
depending on the level of service required (i.e. pricing structure may change from one contract
period to another at OLAF’s request).

Prices must be quoted in Euro. Tenderers are liable for any losses that may result from fluctuations
in the exchange rate with non-Euro zone countries.




                                                 34
Prices shall be free of all duties, taxes and other charges, including VAT, as the European Union are
exempt from such charges, and inclusive of all costs and expenses directly and indirectly connected
with the services supplied. The amount of VAT, if any, should be shown separately.

Prices shall be fixed and not subject to revision during the period covered by this procurement for
all products and services included in the bid.

Tenderers are requested to submit their upgrade policy and pricing modalities for any anticipated
enhancement of the functionality of their information source over time (prices and/or discounts for
products not (yet) included in the data source but to be included during the course of the
procurement period).

OLAF reserves the right to acquire such additional functionality (i.e. new countries, additional
services, etc.) at any time, as an additional service on-demand (or include it as part of the standard
price for the next contracting period).

The acquisition of the additional functionality will have to be based on the pricing modalities
described in the bid submitted as a response to the call for tenders.

OLAF will be unable to acquire any functionality that is not included in the bid. Consequently, new
services added or linked to the data source over time, and not included in the bid will have to be
provided at no extra cost to OLAF.

     17.2. Terms of Payment

Following conclusion of the contract, OLAF will pay 10% of the total value of the first contracting
period of the contract within 30 days of receipt of an invoice for the appropriate amount. The
additional 90% will be paid in four equal instalments within 30 days of receipt of an invoice for the
appropriate amount at the end of each quarter of the contracting period, provided that the contractor
has discharged his contractual obligations.

Note: Pre-financing cannot exceed € 150.000. The above payment schema will be rearranged if the
total value of the first contracting period of the contract exceeds € 1.500.000.

No advance payment will be made for any extension of the contract. OLAF will pay four equal
instalments within 30 days of receipt of an invoice for the appropriate amount at the end of each
quarter of the contracting period, provided that the contractor has discharged his contractual
obligations.

Payments can be summarised as follows:

1st contracting period:

Pre-financing = 10% of the total value of the first contracting period;

Quarterly payments = four instalments of 22,5 % of the total value of the first
contracting period.




                                                  35
2nd, 3rd & 4th contracting periods (if any):

Quarterly payments = four instalments of 25 % of the total value of the 2nd, 3rd or 4th contracting
period.

A monthly report, in the form of a summary listing the number and nature of the queries made to the
data source by each user, must be furnished by the data provider.These reports will be used to
substantiate the amounts charged in line with pricing policy stated in the reply to this call for tender.
Payments shall be conditional on approval by OLAF of the three monthly reports for each quarter.

     17.3. Validity of the bid

Bids should remain valid for a period of nine (9) months calculated from the closing date for the
receipt of tenders. During that period, bids may not be varied in any
respect.

18 Technical evaluation LOT 2 – Information on Cargo Manifests

 he data sources content in terms of number of countries, percentage of imports and exports
    covered, level of detail and degree to which the information is up-todate. Clear distinction
    should be made between data originating from the source country and data compiled from trade
    partners of the source country. This information should be provided via Table 1. Tenderers are
    requested to provide limited online access to the data source (at no cost to OLAF) to allow for a
    comprehensive assessment of the technical characteristics. For the calculation of the total score
    of the technical evaluation, this criterion will be weighted at 40%.

 Presentation and functionality of the data source in terms of functionality, search facilities of the
    system, reporting and on-line monitoring facilities, associated services (training, support,
    multilingual help desk), etc. Tenderers are requested to attach examples of screen layouts and
    printed report layouts of the data source. For the calculation of the total score of the technical
    evaluation, this criterion will be weighted at 40%.

 Overall quality of the bid in terms of presentation, clarity of descriptions, structure, level of
     completeness, etc. For the calculation of the total score of the technical evaluation, this criterion
     will be weighted at 10%.

The Tenderers capacity to make adaptations to reverse proxy architecture in terms of licensing,
     pricing structure and IT considerations. For the calculation of the total score of the technical
     evaluation, this criterion will be weighted at 10%.

     18.1. Overall technical score

The overall technical score for each bid will be calculated as the sum of the individual scores for
each of the evaluation criteria.

Individual scores will be attributed to the evaluation criteria in accordance with the following
method:




                                                    36
Criterion                                        %          Max Points      Min points
Content of the data source                       40         40              20
Presentation and functionality                   40         40              20
Overall quality of the bid                       10         10              5
Adaptation to the reverse proxy architecture     10         10              5
Total                                            100        100             65

In order to guarantee a minimum level of quality, bids that do not reach a minimum of 50% of the
possible score for each of the criterion of the technical evaluation will not be considered further. In
addition, bids that do not reach a minimum of 65% of the possible overall score for the technical
evaluation will be eliminated from further evaluation.

     18.2. Financial evaluation

The financial evaluation will be based on the pricing schemas quoted by tenderers as described in §
7

a) Number of searches regardless of the number of user-IDs;

b) Number of downloads regardless of the number of user-IDs;

c) Number of user-IDs with unlimited access (searches and downloads);

d) Flat rate price for which OLAF can obtain unlimited access for up to a maximum of 100 user-
IDs, regardless of the number of searches and downloads.

For the purpose of comparing prices, the following pre-defined levels of service for (a), (b), (c) and
(d) above will be estimated as follows:

LOT 2 – Cargo Manifests
         (a) (a1) 7,000 searches;
             (a2) 9,000 searches;
             (a3) 11,000 searches;

           (b (b1) 7,000 downloads;
              (b2) 9,000 downloads;
              (b3) 11,000 downloads.

           (c) (c1) 20 user-IDs;
               (c2) 30 user-IDs;
               (c3) 50 user-IDs;
               (c4) 100 user-ID's

           (d) flat rate for maximum 100 user-IDs for the entire offer

           The information fro a), b) and c) should be completed in Table 1.
Tenderers must make explicit the translation cost (as an absolute or proportional value) to comply
with the requirement to have all documentation / user interfaces in English for the above pre-defined
levels of service. OLAF will perform the price comparison after having corrected the proposed
prices with the translation factor.

                                                  37
For each lot, the result of the financial evaluation will be a “Comparative Price”
representing the cost of a scenario combining the above pre-defined levels of service
as follows:

Comparative Price = 20 % x (a) + 20 % x (b) + 30 % x (c) + 30 % x (d)
                    Whereby (a) = (a1)+(a2)+(a3)
                              (b) = (b1)+(b2)+(b3)
                              (c) = (c1)+(c2)+(c3)+(c4)
                    In case the geographical coverage is not satisfactory for none of the tenders,
                    the detail per region or per source country may be taken into consideration for
                    evaluation.

which is considered sufficiently significant for the purposes of comparing the bids with each other.


It should be noted that the levels of service quoted are intended for comparative use in the award
process and do not necessarily reflect the actual level of service that will be the subject of the
contract.


18.3. AWARD

The award decision will be based on the ―quality /price‖ ratio (i.e. the economically most
advantageous bid).

For each lot, the bid representing the best value for money will be identified in the following way:

The bid with the best technical score will receive a quality indicator of 100 points. The remaining
  bids will receive lower quality indicators in proportion to their technical scores.

The bid found to be the cheapest will receive a price indicator of 100 points. The remaining bids
  will receive higher price indicators in proportion to their prices.

A ―quality / price‖ ratio will be calculated for each bid by dividing the quality indicator by the
  price indicator. The highest result will go for the bid presenting the best value for money.


18.4. JOINT BIDS AND SUB-CONTRACTS


All bids must clearly specify the name of each company involved in the bid and state whether they
are acting as a partner in a joint bid or as a subcontractor (this also applies where the various
companies involved belong to the same group, or even where one is the parent company of the
others).

Partners in a joint bid assume joint and several liability towards the OLAF for the performance
of the contract as a whole.


Joint bids will be assessed as follows:


                                                  38
     the exclusion criteria (refer to § 3.3) and the selection criteria for economic and financial
       capacity (refer to § 3.4.1) will be assessed in relation to each company individually;
     
     the selection criteria for technical and professional capacity (refer to § 3.4.2) and the
       evaluation criteria (refer to § 7.3) will be assessed in relation to the tendering group as a
       whole.
Where elements of the tasks provided for in the contract are the subject of a subcontract between the
tenderer and a third party the contractor retains full liability towards OLAF for performance of
the contract as a whole. Accordingly OLAF will treat all contractual matters (e.g. payment)
exclusively with the main contractor, whether or not the tasks are performed by a subcontractor.
Under no circumstances can the main contractor avoid liability towards OLAF on the grounds that
the subcontractor is at fault.
Bids envisaging subcontracting must include:

  a document clearly stating the roles, activities and responsibilities of the proposed
    subcontractor(s) and the reasons why subcontracting is envisaged;
  
  a letter of intent by each proposed subcontractor stating its intention to collaborate with the main
    contractor in case the contract is awarded.

Bids involving subcontracting will be assessed as follows:

   the exclusion criteria (refer to § 3.3) will be assessed in relation to the tendering party and each
      proposed subcontractor;
      
   the selection criteria (refer to § 3.4) and the evaluation criteria (refer to § 7.3) will be assessed
      in relation to the tendering party only.

During execution of the contract, the contractor must obtain OLAF’s express authorisation to
replace a subcontractor with another and/or to subcontract tasks for which subcontracting was not
envisaged in the original bid.


19. SERVICE LEVEL AGREEMENT

Tenderers are requested to submit a detailed Service Level Agreement (SLA) for each of the lots for
which they tender, in order to specify the level and the quality of the services related to the
procurement and to define penalties for non or impaired service

The SLA will be part of the bid and therefore subject to evaluation.

The SLA should define all the relevant details of the services concerned and will later form an
integral part of the contract. It defines the basic elements of:

Organisation of the service;

Pricing policy;

Penalties;

Monitoring services;

                                                    39
20. QUESTIONS RELATING TO THE “CONTENT OF THE DATA SOURCE” (40 %)

20.1. Purpose and scope

Number of countries from which manifests are available in the information source at
the time of submitting the bid? Are there plans to increase country coverage during
the procurement period (4 years)?

Reference: ….
Provide the list of countries and indicate the percentage of both imports and exports
covered.

Indicate whether the data is provided by the country itself or by its trade partners.

Reference: ….
Indicate if the following information is included in the system:

bill of lading number;

identification of transport and voyage number;

consignee name and address;

consignor name and address;

notify name and address;

port / country of lading;

departure date;

port / country of destination;

description of goods;

weight;

container number.

Harmonised System code

Reference: ….
Is the manifest information available when the cargo arrives at the port of discharge?

Reference: ….
Provide on-line access for a period of one month to the information source to allow a
comprehensive evaluation of its technical characteristics.

Alternatively, provide a sample from the information source using electronic media,
i.e CD-ROM, etc.

Reference: ….
                                                   40
Complete Table 1 to this call for tender

Reference: ….
Additional information contained in the system:

Reference: ….

Update frequency

Does the system indicate the date on which the information was last updated?

Reference: ….
Explain the procedure and frequency of information update.

Reference: ….

     20.2. Questions relating to the “Presentation and functionality of the data source” (40 %)

User interface and search facilities

Describe the user interface functions

Reference: ….
Provide printouts of the system interface

Reference: ….
Indicate the languages of the user interface

Reference: ….
Describe the search functions of the system

Is it possible to perform fuzzy searches in the system? Provide details

Reference: ….
Is it possible for users to download the results of searches? YES/NO

Reference: ….
Is it possible for users to print the results of searches? YES/NO

Reference: ….
Provide printed examples of the result of searches

Reference: ….
Any additional function?

Reference: ….




                                                  41
Method of access
Provide details on the possible methods of accessing the data, and their main technical
characteristics (e.g. delivery speed).

Reference: ….
Specify any IT requirements (in terms of hardware or telecommunication means) to be
set-up by OLAF in order to access the data.

Reference: ….
Give details of the software required for accessing the data source, if any.

Licensing modalities applied (i.e. non-exclusive rights of use by OLAF and its key
partners).

Compatibility of the software with OLAF IT environment (at the time of writing this
is Windows XP, migration to Windows 7 is expected in 2011).

Reference: ….
Describe the authentication and authorisation standards used to log into and use your
electronic systems. How is data protected during transmission?

Please give a description of the security-related aspects.

Reference: ….

SLA & Reporting
Provide the proposed Service Level Agreement (SLA) for the procurement (refer to §
2.7).

Reference: ….
Detail the content and format options which OLAF could request for inclusion in
monthly report.

Reference: ….
Do you commit yourself to produce monthly reports within two weeks working days
at the end of each month?

Do you commit yourself to produce ad-hoc reports within a short time frame (i.e. two
days) at the request of OLAF?

Reference: ….
Is it possible to have online access to monitor the use of the information source by
OLAF users and key partners to ensure accountability (i.e. real time reporting)?
YES/NO
Do you commit yourself to provide access to OLAF to the log files of its own
account?
Reference: ….
Provide a model monthly report.
Reference: ….

                                                   42
Services

Describe the Helpdesk services for IT matters and business-related, support
modalities, remote and on-site assistance available, etc.

Reference: ….
Depict Help-desk procedures (i.e. management of incidents and user requests, Service
Level Agreement, contact modalities, etc.).

Reference: ….
Indicate Help Desk hours of availability. Do you provide support services during
normal Brussels office hours (Monday to Friday from 8h30 to 18h30 CET)?

Indicate call-back time; resolution time; and on-site intervention time.

Indicate linguistic competence of the Help-desk staff.

Reference: ….
Confirm possibility of providing two days training in Brussels at OLAF’s request.

Confirm commitment to provide appropriate training for users at no additional cost if
major changes in the channel of delivery of the information occur during the contract
period.

Reference: ….
Describe documentation to be provided by the service provider (user manual, training
material, etc.).

Reference: ….
Describe the e-learning module to be provided, how it will kept up-to-date and
whether and how an external copy will be provided. Provide details as to the specific
assessment criteria listed in § 6.2.

Reference : ….
Provide any additional relevant information


Reference: ….




                                                  43
    20.3. Questions relating to the “Willingness and ability to adapt to reverse proxy
    architecture”(10 %)

Ability to adapt to the proxy gateway architecture as described in § 6.1., as a means
for providing access to the data source to external users.

Reference: ….
Commitment to guarantee that no modifications to the web-interface will be made
without first verifying the compatibility of the new version with the proxy gateway
architecture.

Readiness to enter minor modifications to the web interface when required.

Reference: ….
Willingness to adapt the licensing policy to account for the possibility of having a
―hidden community‖ of remote users.

Reference: ….




                                                44
                                                                                            Table I


                                                                                                                Unit       price




                                                                             data

                                                                                       Import / Export / Both
                                                                                                                regardless       Rate per user ID for unlimited
                                                                                                                number of user- access (searches and downloads)




                                          Number of records




                                                                             country
                    Available (Y/N)
                                                                                                                IDs




                                                              Coverage (%)




                                                                                                                                                                                                    user
                                                                                                                                                 20 user IDs


                                                                                                                                                                   30 user IDs


                                                                                                                                                                                      50 user IDs
                                                                                                                     Per search



                                                                                                                                  download
                                                                             Source
                                                                             (Y/N)
Region




                                                                                                                                                                                                    100
                                                                                                                                                                                                    IDs
                                                                                                                                  Per
Country
                    1                 2                       3               4        5                        6                 7          8                 9                 10                 11
1. Asia
Afganistan
Armenia
Azerbaijan
Bangladesh
Bhutan
Brunei Darussalam
Cambodia
China
Georgia
Hong Kong
India
Indonesia
Japan
Kazakhstan
Korea, North
Korea, South


                                                                                                                45
Kyrgyzstan
Laos
Macao
Malaysia
Maldives
Mongolia
Myanmar (ex-Burma)
Nepal
Pakistan
Phillipines
Singapore
Sri Lanka (ex-Ceilan)
Taiwan
Tajikistan
Thailand
Timor Leste (West)
Turkmenistan
Uzbekistan
Vietnam
2. Europe (non EU)
Albania
Andorra
Belarus
Bosnia
Croatia
Faroe Islands
Gibraltar
Guerney and Alderney
Iceland
Jersey



                        46
Kosovo
Liechtenstein
Macedonia
Man, Island of
Moldova
Monaco
Montenegro
Norway
Russia
San Marino
Serbia
Switzerland
Turkey
Ukraine
Vatican City State (Holy See)
3. Middle East
Bahrain
Iraq
Iran
Israel
Jordan
Kuwait
Lebanon
Oman
Palestine
Qatar
Saudi Arabia
Syria
United Arab Emirates
Yemen



                                47
4. Northern Africa
Algeria
Egypt
Libyan Arab Jamahiriya
Morroco
Sudan
Tunisia
Western Sahara
5. Western Africa
Benin
Burkina Faso
Cape Verde
Cote d'Ivoire (Ivory Coast)
Gambia
Ghana
Guinea
Guinea-Bissau
Liberia
Mali
Mauritania
Niger
Nigeria
Saint Helena
Senegal
Sierra Leone
Togo
6. Southern Africa
Botswana
Lesotho
Namibia


                              48
South Africa
7. Eastern Africa
Burundi
Comoros
Djibouti
Eritrea
Ethiopia
Kenya
Madagascar
Malawi
Mauritius
Mayotte
Mozambique
Reunion
Rwanda
Seychelles
Somalia
Tanzania, United Republic of
Uganda
Zambia
Zimbabwe
8. Middle Africa
Angola
Cameroon
Central African Republic
Chad
Congo (Brazzaville)
Congo, Democratic Republic
Equatorial Guinea
Gabon


                               49
Sao Tome and Principe
9. South America
Argentina
Bolivia
Brazil
Chile
Colombia
Ecuador
Falkland Islands (Malvinas)
French Guiana
Guyana
Paraguay
Peru
Suriname
Uruguay
Venezuela
10. Central America
Belize
Costa Rica
El Salvador
Guatemala
Honduras
Mexico
Nicaragua
Panama
11. Northern America
Bermuda
Canada
Greenland
Saint Pierre and Miquelon


                              50
United States
12. The Caribbean
Anguilla
Antigua and Barbuda
Aruba
Bahamas
Barbados
British Virgin Islands
Cayman Islands
Cuba
Dominica
Dominican Republic
Grenada
Guadeloupe
Haiti
Jamaica
Martinique
Monserrat
Netherlands Antilles
Puerto Rico
St. Kitts and Nevis
Saint Lucia
Saint Vincent and the Grenadines
Trinidad and Tobago
Turks and Caicos Islands
Virgin Islands (US)
13. European Union
Austria
Belgium
Bulgaria


                                   51
Cyprus
Czech Republic
Denmark
Estonia
Finland
France
Germany
Greece
Hungary
Ireland
Italy
Latvia
Lithuania
Luxembourg
Malta
Netherlands
Poland
Portugal
Romania
Slovakia
Slovenia
Spain
Sweden
United Kingdom
14.Oceania
Australia
Fiji
French Polynesia
Guam
Kiribati



                   52
 Marshall Islands
 Micronesia
 New Caledonia
 New Zealand
 Papua New Guinea
 Samoa
 Samoa, American
 Solomon, Islands
 Tonga
 Vanuatu

Legend

Col.     Header              Explanation
1        Available (Y/N)     Indicate with Y or N whether data per individual country can
                             be provided during at least 1 year after the signature of the
                             contract.
2     Number of records      Number of records (Bill of Lading level) per country since
                             01.01. 2008 (3 past years)
3     Coverage (%)           The degree of coverage (in %) compared to the total maritime
                             import and export per country
4     Source country data Indicate with Y or N for the countries for which data can be
      (Y/N)                  provided whether the data originates from that country.
5     Import / Export / Indicate with I, E or B which trade flows are covered
      Both
6, 7  Unit prices regardless Indicate the unit price per country and where available and
      of the number of user appropriate per region even when not all countries are covered.
      IDs                    Prices may be expressed in units or credits provided that these
                             zre defined in a transparent way (see par. 7.1.)
8,9,  Rate per user ID for Indicate in € the flat rate (unlimited usage) for 20, 30, 50 and
10,11 unlimited       access 100 user-IDs per country and where available and appropriate


                                                                     53
(searches    and also per region even when not all countries are covered.
downloads)       Note: the flat rate as mentioned in par.7.1. is to be mentioned
                 separately in the reply to the call for tender (it is the price for
                 up to a maximum of 100 user-ID'sthe entire package as
                 offered)




                                                           54
DOC 1




  1
                               Document 1:
        Identification of the candidate (to be completed by the candidate)




                                              Answer
Identity
   Name of candidate
   Legal status of candidate
   Date of registration
   Country of registration
   Registration number
   VAT number
   Description of statutory social security
   cover (at the level of the Member State
   of origin) and non-statutory cover
   (supplementary professional indemnity
   insurance)



Address                                       Answer


   Address of      registered   office   of
   candidate




   Where appropriate, administrative
   address of candidate for the purposes of
   this invitation to tender




                                               2
Contact Person                                                Answer


     a) Surname …………………………...….
     b) First name ..………………………..…
     c) Title (e.g. Dr, Mr, Ms) ………………
     d) Position (e.g. manager) ..........................
     e) Telephone number ..……………….…
     f) Fax number .......………………………
     g) E-mail address ………………………
     h) Internet address ………………………..
     i) Other …………………………………



Names      of                              Legal             Answer

Representatives
And of other representatives of the
candidate who are authorised to sign
contracts with third parties



Declaration by an authorised representative of the organisation 5:
I, the undersigned, certify that the information given in this tender is correct and that the
tender is valid.

                a) Surname ……………………
                b) First name ..……………….
                c) Title (e.g. Dr, Mr, Ms) ........
                d) Position (e.g. ―manager‖) ....
                e) Telephone number …….…
                f) Fax number ...................…
                g) E-mail address ……………
                h) Internet address ……………
                i) Other ………………………

                                                             SIGNATURE:




5
    This person must be included in the list of legal representatives, otherwise the signature on the tender will be
      invalidated.
                                                               3
       DOC 2




Declaration of honour




          4
Declaration of honour with respect to the Exclusion Criteria
and absence of conflict of interest
The undersigned [name of the signatory of this form, to be completed]:



              in his/her own name (if the economic operator is a natural person or in case of own
               declaration of a director or person with powers of representation, decision making or
               control over the economic operator6)
                   or
              representing (if the economic operator is a legal person)


official name in full (only for legal person):
official legal form (only for legal person):
official address in full:
VAT registration number:


declares that the company or organisation that he/she represents / he/she:
a) is not bankrupt or being wound up, is not having its affairs administered by the courts, has not
   entered into an arrangement with creditors, has not suspended business activities, is not the
   subject of proceedings concerning those matters, and is not in any analogous situation arising
   from a similar procedure provided for in national legislation or regulations;
b) has not been convicted of an offence concerning professional conduct by a judgment which has
   the force of res judicata;
c) has not been guilty of grave professional misconduct proven by any means which the contracting
   authorities can justify;
d) has fulfilled all its obligations relating to the payment of social security contributions and the
   payment of taxes in accordance with the legal provisions of the country in which it is
   established, with those of the country of the contracting authority and those of the country where
   the contract is to be carried out;
e) has not been the subject of a judgement which has the force of res judicata for fraud, corruption,
   involvement in a criminal organisation or any other illegal activity detrimental to the Union’
   financial interests;
f) is not a subject of the administrative penalty for being guilty of misrepresentation in supplying
   the information required by the contracting authority as a condition of participation in the
   procurement procedure or failing to supply an information, or being declared to be in serious
   breach of his obligation under contract covered by the budget.




6
    To be used depending on the national legislation of the country in which the candidate or tenderer is established and
    where considered necessary by the contracting authority (see art. 134(4) of the Implementing Rules).
                                                              5
In addition, the undersigned declares on their honour:
g) they have no conflict of interest in connection with the contract; a conflict of interest could arise
   in particular as a result of economic interests, political or national affinities, family or emotional
   ties or any other relevant connection or shared interest;
h) they will inform the contracting authority, without delay, of any situation considered a conflict of
   interest or which could give rise to a conflict of interest;
i) they have not made and will not make any offer of any type whatsoever from which an advantage
   can be derived under the contract;
j) they have not granted and will not grant, have not sought and will not seek, have not attempted
   and will not attempt to obtain, and have not accepted and will not accept any advantage, financial
   or in kind, to or from any party whatsoever, constituting an illegal practice or involving
   corruption, either directly or indirectly, as an incentive or reward relating to award of the
   contract;
k) that the information provided to the Commission within the context of this invitation to tender is
   accurate, sincere and complete;
l) that in case of award of contract, they shall provide the evidence that they are not in any of the
   situations described in points a, b, d, e above7.
       For situations described in (a), (b) and (e), production of a recent extract from the judicial record is required or,
       failing that, a recent equivalent document issued by a judicial or administrative authority in the country of origin or
       provenance showing that those requirements are satisfied. Where the Tenderer is a legal person and the national
       legislation of the country in which the Tenderer is established does not allow the provision of such documents for
       legal persons, the documents should be provided for natural persons, such as the company directors or any person
       with powers of representation, decision making or control in relation to the Tenderer.
       For the situation described in point (d) above, recent certificates or letters issued by the competent authorities of
       the State concerned are required. These documents must provide evidence covering all taxes and social security
       contributions for which the Tenderer is liable, including for example, VAT, income tax (natural persons only),
       company tax (legal persons only) and social security contributions.
       For any of the situations (a), (b), (d) or (e), where any document described in two paragraphs above is not issued in
       the country concerned, it may be replaced by a sworn or, failing that, a solemn statement made by the interested
       party before a judicial or administrative authority, a notary or a qualified professional body in his country of origin
       or provenance.]


By signing this form, the undersigned acknowledges that they have been acquainted with the
administrative and financial penalties described under art 133 and 134 b of the Implementing Rules
(Commission Regulation 2342/2002 of 23/12/02), which may be applied if any of the declarations
or information provided prove to be false.


Full name                                       Date                                          Signature




7
    Mandatory for contracts of value above €133 000 only (see art. 134(2) of the Implementing Rules). The contracting
    authority can nevertheless request such evidence for contracts with a lower value.

                                                               6
       Annex I




Procurement procedures
Subcontracting

All services bought in by the Contractor are subject to be acquired according to the rules
governing The Commissions procurements.

These rules establish a number of thresholds that defines the procurement procedure to
be used.

The first four of these thresholds and the associated procedures are:

Estimated value of service or goods < 500 €          No procedure, invoice sufficient

500 € < Estimated value of service or goods < 5.000 €        One offer must be requested
                                                             before order is given

5.000 € < Estimated value of service or goods < 25.000 €      Three offers must be
                                                      requested before the task it
                                                      given to the company
                                                      presenting the offer with the
                                                      best price/quality ratio

25.000 € < Estimated value of service or goods < 60.000 € Minimum five, max twelve
                                                        offers must be requested
                                                        before the task it given to the
                                                        company presenting the offer
                                                        with the best price/quality
                                                        ratio

It is essential that the estimation of the value is not kept artificially low in order to be
able to use a less limiting procedure, if the estimate is uncertain it is highly recommended
to use the procedure for the next higher threshold.

The result of each procurement procedure where three or more offers have been
requested, must be submitted to the Commission for approval.

Should the Contractor estimate that the value of a service or goods necessary for the
implementation of an event exceeds 60.000 €, the Contractor must contact the
Commission in order to determine which procurement procedure to use.

Airline tickets are exempt from this, as prices are published and the value of the
individual ticket normally is below the threshold for one offer.




                                              1
         Annex II



Example Framework Contract
                     EUROPEAN COMMISSION
                     OLAF

                     GENERAL AFFAIRES
                     D7 Training, programme implementing




FRAMEWORK SERVICE CONTRACT


"Conference Organiser"


The European Union (hereinafter referred to as "the Union"), represented by the
Commission of the European Union (hereinafter referred to as "the Commission"), which
is represented for the purposes of the signature of this contract by
XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX,

of the one part,

and

[official name in full]
[official legal form]
[statutory registration number]
[official address in full]
[VAT registration number]

(hereinafter referred to as "the Contractor"), [represented for the purposes of the
signature of this contract by [name in full and function,]]

of the other part,




                                                      1
HAVE AGREED


the Special Conditions and the General Conditions below and the following Annexes:

Annex I –       Tender Specifications (Invitation to Tender No [complete] of [complete])

Annex II –      Contractor's Tender (No [complete] of [complete])

Annex III –      Specific Contract
Annex IV –     list with daily subsistence


which form an integral part of this contract (hereinafter referred to as ―the Contract‖).

The terms set out in the Special Conditions shall take precedence over those in the other
parts of the Contract. The terms set out in the General Conditions shall take precedence
over those in the Annexes. The terms set out in the Tender Specifications (Annex I) shall
take precedence over those in the [orders] [and] [specific contracts] (Annex III), the latter
taking precedence over the Tender (Annex II).

Subject to the above, the several instruments forming part of the Contract are to be taken
as mutually explanatory. Ambiguities or discrepancies within or between such parts shall
be explained or rectified by a written instruction issued by the Commission, subject to
the rights of the Contractor under Article I.8 should he dispute any such instruction.




                                              2
I – SPECIAL CONDITIONS


ARTICLE I.1 - SUBJECT

I.1.1   The subject of the Contract is Organisation and management of events.
I.1.2   Signature of the Contract imposes no obligation on the Commission to purchase.
        Only implementation of the Contract through orders and specific contracts is
        binding on the Commission.
I.1.3   Once implementation of the Contract has been asked or has commenced, the
        Contractor shall reply and execute the tasks in accordance with all terms and
        conditions of the Contract.
I.1.4   The Contract does not confer on the Contractor any exclusive right to provide the
        services described in Annex I to the Commission.

ARTICLE I.2 - DURATION

I.2.1   The Contract shall enter into force on the date on which it is signed by the last
        contracting party.
I.2.2   Under no circumstances may implementation commence before the date on which
        the Contract enters into force. Execution of the tasks may under no circumstances
        begin before the date on which the order or specific contract enters into force.
I.2.3   The Contract is concluded for a period of 1 year with effect from the date on
        which it enters into force. This contractual period and all other periods specified
        in the Contract are calculated in calendar days unless otherwise indicated.
I.2.4   The orders or specific contracts shall be returned signed before the Contract to
        which they refer expires.
        The Contract shall continue to apply to such orders and specific contracts after its
        expiry, but no later than 6 months.
I.2.5   The Contract shall be renewed automatically up to 3 times under the same
        conditions, unless written notification to the contrary is sent by one of the
        contracting parties and received by the other before expiry of the period indicated
        in Article I.2.3. Renewal does not imply any modification or deferment of
        existing obligations.

ARTICLE I.3 –PRICES

I.3.1   The prices of the services shall be as listed in Annex II.
I.3.2   Prices shall be expressed in EUR.
I.3.3   Prices shall be fixed and not subject to revision for implementation during the
        first year of duration of the Contract.




                                              3
        From the beginning of the second year of duration of the Contract, 80% of each
        price may be revised upwards or downwards each year, where such revision is
        requested by one of the contracting parties by registered letter no later than three
        months before the anniversary of the date on which it was signed. The
        Commission shall purchase on the basis of the prices in force on the date on
        which orders or specific contracts are signed. Such prices shall not be subject to
        revision.
        This revision shall be determined by the trend in the harmonised consumer price
        index HICP published for the first time by the Office for Official Publications of
        the     European     Union    in     the    Eurostat    monthly     bulletin    at
        http://www.ec.europa.eu/eurostat/.
        Revision shall be calculated in accordance with the following formula:
                                    Ir
                  Pr = Po (0,2+0,8 — )
                                    Io
        where:
        Pr =     revised price;
        Po =     price in the original tender;
        Io =     index for the month in corresponding to the final date for submission of
                 tenders;
        Ir   =   index for the month in which the revised prices take effect.
I.3.4. In addition to the total amount specified in each order or specific contract, travel,
       subsistence and shipment expenses shall be reimbursed in accordance with
       Article II.7, throughout implementation of the Contract The daily subsistence
       allowance referred to in Article II.7.4 (d) shall be determined in accordance with
       Annex IV.

ARTICLE I.4 – IMPLEMENTATION OF THE CONTRACT

I.4.1   Within 10 working days of a request for services being sent by the Commission to
        the Contractor, the Commission shall receive an estimate of the resources to be
        allocated for its execution, with particulars in support. Should the Contractor be
        unavailable, he shall give reasons for refusal within the same period and the
        Commission shall be entitled to send a request to the next contractor on the list. In
        the event of failure to observe this deadline or disagreement on the allocation of
        resources, the Contractor shall be considered unavailable.

        Within 10 working days of a specific contract being sent by the Commission to
        the Contractor, the Commission shall receive it back, duly signed and dated. In
        the event of failure to observe this deadline, the Contractor shall be considered
        unavailable.




                                              4
I.4.2   Within 10 working days of any specific invitation to tender being sent by the
        Commission to the Contractor, the Commission shall receive a completed
        specific tender back, duly signed and dated. In the event of failure to observe
        these conditions the Contractor shall be considered to waive the participation in
        the specific competition. The Commission may sign a specific contract with the
        contractor who has submitted the best specific tender on the basis of the award
        criteria set out in Annex I. The specific contract may precise the terms of the
        present framework contract or modify them unsubstantially, notably as concerns
        prices.

ARTICLE I.5 – PAYMENT PERIODS

Payments under the Contract shall be made in accordance with Article II.4. Payments
shall be executed only if the Contractor has fulfilled all his contractual obligations by the
date on which the invoice is submitted. Payment requests may not be made if payments
for previous orders or specific contracts have not been executed as a result of default or
negligence on the part of the Contractor.

I.5.1 Pre-financing:

   Within 30 days of the latest of the following dates:

   -    the date on which the Contractor returns the order form or specific contract and
        the relevant invoice, indicating the reference number of the Contract and specific
        contract to which it refers,
   -    only when the pre-financing exceeds 150.000 Euros the receipt by the
        Commission of a duly constituted financial guarantee equal to at least 30% of the
        total value of the specific contract,

   a pre-financing payment of 30% of the total value of the specific contract shall be
   made.

I.5. complete Payment of the balance:

   The request for payment of the balance of the Contractor shall be admissible if
   accompanied by

       the final technical report in accordance with the instructions laid down in Annex I
       statements of reimbursable expenses in accordance with Article II.7
       the relevant invoices, indicating the reference number of the Contract and of the
        order or specific contract to which they refer,

   provided the report has been approved by the Commission.

   The Commission shall have forty-five days from receipt to approve or reject the
   report, and the Contractor shall have forty-five days in which to submit additional
   information or a new report.



                                              5
     Within 30 days of the date of receipt of the relevant invoice(s) and after the date on
     which the report is approved by the Commission, payment of the balance
     corresponding to the relevant invoices shall be made.

      ***
     For Contractors established in Belgium, the orders shall include the following
     provision: ―En Belgique, l’utilisation de ce bon de commande vaut présentation d’une
     demande d’exemption de la TVA n° 450‖ or an equivalent statement in the Dutch or
     German language. The Contractor shall include the following statement in his
     invoice(s): ―Exonération de la TVA, article 42, paragraphe 3.3 du code de la TVA‖ or
     an equivalent statement in the Dutch or German language.

ARTICLE I.6 – BANK ACCOUNT

Payments shall be made to the Contractor’s bank account denominated in euro8,
identified9 as follows:

        Name of bank: [complete]
        Address of branch in full: [complete]
        Exact designation of account holder: [complete]
        Full account number including codes: [complete]
        IBAN code: [complete]

ARTICLE I.7 – GENERAL ADMINISTRATIVE PROVISIONS

Any communication relating to the Contract or to its implementation shall be made in
writing and shall bear the Contract and order or specific contract numbers. Ordinary mail
shall be deemed to have been received by the Commission on the date on which it is
registered by the department responsible indicated below. Communications shall be sent
to the following addresses10:

        Commission:

        European Commission
        Directorate-General OLAF
        XXXXXXXXXXXXXXXXXXXXXXXX
        1049 BRUSSELS

        Contractor:

        Mr/Mrs/Ms [complete]
        [Function]
        [Company name]
        [Official address in full]


8
     Or local currency where the receiving country does not allow transactions in EUR.
9
     By a document issued or certified by the bank.
10
     Fax number and e-mail accounts may be added. If an e-mail account is given, incoming e-mails should be
     redirected if the account holder is absent and a clause should be added specifying what is considered to be the
     reference date of the electronic communication (date of sending, receiving or opening).
                                                            6
ARTICLE I.8 – APPLICABLE LAW AND SETTLEMENT OF DISPUTES

I.8.1   The Contract shall be governed by Union law, complemented, where necessary,
        by the national substantive law of Belgium, as provided by the internal rules for
        the implementation of the budget.

I.8.1a Without prejudice to Article I.8.2, in the event that any dispute arises between the
       parties resulting from the interpretation or application of the Contract and the
       dispute is not resolved by negotiation, the parties may agree to submit the dispute
       to mediation.
        If any party to the dispute gives written notice to the other party of its desire to
        commence mediation, and the other party agrees in writing, the parties shall
        jointly appoint a mutually acceptable mediator within two weeks of the date of the
        said written agreement. If the parties are unable to agree upon the appointment of
        a mediator within that time period, any party may apply to [court, organization or
        person agreed to by the parties when signing the Contract], for the appointment of
        a mediator.
        The mediator's written proposal or his written conclusion stating that no proposal
        can be made, shall be produced within two months of the date of the written
        agreement by the second party to commence mediation. The mediator's proposal
        or conclusion shall not be binding for the parties, who reserve the right to bring
        the dispute before the courts, as per Art. I.8.2.
        Within two weeks of the date of notification of the proposal by the mediator, the
        parties can conclude a written agreement, duly signed by all parties, based on the
        proposal.
        The parties further agree to share equally the costs of mediation by the mediator,
        which costs will not include any other costs incurred by a party in connection with
        the mediation.
I.8.2   Any dispute between the parties resulting from the interpretation or application of
        the Contract which cannot be settled amicably shall be brought before the courts
        of Belgium.

ARTICLE I.9 – DATA PROTECTION

Any personal data included in or relating to the Contract, including its execution, shall be
processed pursuant to Regulation (EC) No 45/2001 on the protection of individuals with
regard to the processing of personal data by the Union institutions and bodies and on the
free movement of such data. It shall be processed solely for the purposes of the
performance, management and follow-up of the Contract by [entity acting as data
controller] without prejudice to possible transmission to internal audit services, to the
European Court of Auditors, to the Financial Irregularities Panel and/or to the European
Anti-Fraud Office (OLAF) for the purposes of safeguarding the financial interests of the
Union.




                                             7
The Contractor shall have the right of access to his personal data and the right to rectify
any such data that is inaccurate or incomplete. Should the Contractor have any queries
concerning the processing of his personal data, he shall address them to entity acting as
data controller. The Contractor shall have right of recourse at any time to the European
Data Protection Supervisor.


ARTICLE I.10 – TERMINATION BY EITHER CONTRACTING PARTY

Either contracting party may, of its own volition and without being required to pay
compensation, terminate the Contract by serving registered formal prior notice. Should
the Commission terminate the Contract, the Contractor shall only be entitled to payment
corresponding to the services ordered and executed before the termination date. On
receipt of the letter terminating the Contract, the Contractor shall take all appropriate
measures to minimise costs, prevent damage, and cancel or reduce his commitments. He
shall draw up the documents required by the Special Conditions for the services rendered
up to the date on which termination takes effect, within a period not exceeding sixty days
from that date.




                                             8
II – GENERAL CONDITIONS


ARTICLE II. 1 – PERFORMANCE OF THE CONTRACT

II.1.1 The Contractor shall perform the Contract to the highest professional standards.
       The Contractor shall have sole responsibility for complying with any legal
       obligations incumbent on him, notably those resulting from employment, tax and
       social legislation.

II.1.2 The Contractor shall have sole responsibility for taking the necessary steps to
       obtain any permit or licence required for performance of the Contract under the
       laws and regulations in force at the place where the tasks assigned to him are to
       be executed.

II.1.3 Without prejudice to Article II.3 any reference made to the Contractor’s staff in
       the Contract shall relate exclusively to individuals involved in the performance of
       the Contract.

II.1.4 The Contractor must ensure that any staff performing the Contract has the
       professional qualifications and experience required for the execution of the tasks
       assigned to him.

II.1.5 The Contractor shall neither represent the Commission nor behave in any way
       that would give such an impression. The Contractor shall inform third parties that
       he does not belong to the European public service.

II.1.6 The Contractor shall have sole responsibility for the staff who executes the tasks
       assigned to him.

       The Contractor shall make provision for the following employment or service
       relationships with his staff:

             staff executing the tasks assigned to the Contractor may not be given
              orders direct by the Commission;

             the Commission may not under any circumstances be considered to be the
              staff's employer and the said staff shall undertake not to invoke in respect
              of the Commission any right arising from the contractual relationship
              between the Commission and the Contractor.




                                            9
II.1.7 In the event of disruption resulting from the action of a member of the
       Contractor's staff working on Commission premises or in the event of the
       expertise of a member of the Contractor's staff failing to correspond to the profile
       required by the Contract, the Contractor shall replace him without delay. The
       Commission shall have the right to request the replacement of any such member
       of staff, stating its reasons for so doing. Replacement staff must have the
       necessary qualifications and be capable of performing the Contract under the
       same contractual conditions. The Contractor shall be responsible for any delay in
       the execution of the tasks assigned to him resulting from the replacement of staff
       in accordance with this Article.

II.1.8 Should any unforeseen event, action or omission directly or indirectly hamper
       execution of the tasks, either partially or totally, the Contractor shall immediately
       and on his own initiative record it and report it to the Commission. The report
       shall include a description of the problem and an indication of the date on which
       it started and of the remedial action taken by the Contractor to ensure full
       compliance with his obligations under the Contract. In such event the Contractor
       shall give priority to solving the problem rather than determining liability.

II.1.9 Should the Contractor fail to perform his obligations under the Contract in
       accordance with the provisions laid down therein, the Commission may - without
       prejudice to its right to terminate the Contract - reduce or recover payments in
       proportion to the scale of the failure. In addition, the Commission may impose
       penalties or liquidated damages provided for in Article II.16.

ARTICLE II. 2 – LIABILITY

II.2.1 The Commission shall not be liable for damage sustained by the Contractor in
       performance of the Contract except in the event of wilful misconduct or gross
       negligence on the part of the Commission.

II.2.2 The Contractor shall be liable for any loss or damage caused by himself in
       performance of the Contract, including in the event of subcontracting under
       Article II.13. The Commission shall not be liable for any act or default on the part
       of the Contractor in performance of the Contract.

II.2.3 The Contractor shall provide compensation in the event of any action, claim or
       proceeding brought against the Commission by a third party as a result of damage
       caused by the Contractor in performance of the Contract.

II.2.4 In the event of any action brought by a third party against the Commission in
       connection with performance of the Contract, the Contractor shall assist the
       Commission. Expenditure incurred by the Contractor to this end may be borne by
       the Commission.




                                             10
II.2.5 The Contractor shall take out insurance against risks and damage relating to
       performance of the Contract if required by the relevant applicable legislation. He
       shall take out supplementary insurance as reasonably required by standard
       practice in the industry. A copy of all the relevant insurance contracts shall be
       sent to the Commission should it so request.

ARTICLE II. 3 - CONFLICT OF INTERESTS

II.3.1 The Contractor shall take all necessary measures to prevent any situation that
       could compromise the impartial and objective performance of the Contract. Such
       conflict of interests could arise in particular as a result of economic interest,
       political or national affinity, family or emotional ties, or any other relevant
       connection or shared interest. Any conflict of interests which could arise during
       performance of the Contract must be notified to the Commission in writing
       without delay. In the event of such conflict, the Contractor shall immediately take
       all necessary steps to resolve it.

       The Commission reserves the right to verify that such measures are adequate and
       may require additional measures to be taken, if necessary, within a time limit
       which it shall set. The Contractor shall ensure that his staff, board and directors
       are not placed in a situation which could give rise to conflict of interests. Without
       prejudice to Article II.1 the Contractor shall replace, immediately and without
       compensation from the Commission, any member of his staff exposed to such a
       situation.

II.3.2 The Contractor shall abstain from any contact likely to compromise his
       independence.

II.3.3 The Contractor declares:

            that he has not made and will not make any offer of any type whatsoever
             from which an advantage can be derived under the Contract,
            that he has not granted and will not grant, has not sought and will not seek,
             has not attempted and will not attempt to obtain, and has not accepted and
             will not accept, any advantage, financial or in kind, to or from any party
             whatsoever, where such advantage constitutes an illegal practice or involves
             corruption, either directly or indirectly, inasmuch as it is an incentive or
             reward relating to performance of the Contract.

II.3.4 The Contractor shall pass on all the relevant obligations in writing to his staff,
       board, and directors as well as to third parties involved in performance of the
       Contract. A copy of the instructions given and the undertakings made in this
       respect shall be sent to the Commission should it so request.




                                            11
ARTICLE II. 4 – INVOICING AND PAYMENTS

II.4.1 Pre-financing:

  Where required by Article I.5.1, the Contractor shall provide a financial guarantee in
  the form of a bank guarantee or equivalent supplied by a bank or an authorised
  financial institution (guarantor) equal to the amount indicated in the same Article to
  cover pre-financing under the Contract. Such guarantee may be replaced by a joint and
  several guarantee by a third party.
  The guarantor shall pay to the Commission at its request an amount corresponding to
  payments made by it to the Contractor which have not yet been covered by equivalent
  work on his part.
  The guarantor shall stand as first-call guarantor and shall not require the Commission
  to have recourse against the principal debtor (the Contractor).
  The guarantee shall specify that it enters into force at the latest on the date on which
  the Contractor receives the pre-financing. The Commission shall release the guarantor
  from its obligations as soon as the Contractor has demonstrated that any pre-financing
  has been covered by equivalent work. The guarantee shall be retained until the pre-
  financing has been deducted from interim payments or payment of the balance to the
  Contractor. It shall be released the following month. The cost of providing such
  guarantee shall be borne by the Contractor.

II.4.2 Interim payment:

  At the end of each of the periods indicated in Annex I the Contractor shall submit to
  the Commission a formal request for payment accompanied by those of the following
  documents which are provided for in the Special Conditions:
   an interim technical report in accordance with the instructions laid down in Annex
    I;
   the relevant invoices indicating the reference number of the Contract and of the
    order or specific contract to which they refer;
   statements of reimbursable expenses in accordance with Article II.7.

  If the report is a condition for payment, on receipt the Commission shall have the
  period of time indicated in the Special Conditions in which:
   to approve it, with or without comments or reservations, or suspend such period
    and request additional information; or
   to reject it and request a new report.
  If the Commission does not react within this period, the report shall be deemed to
  have been approved. Approval of the report does not imply recognition either of its
  regularity or of the authenticity, completeness or correctness of the declarations or
  information enclosed.
  Where the Commission requests a new report because the one previously submitted
  has been rejected, this shall be submitted within the period of time indicated in the
  Special Conditions. The new report shall likewise be subject to the above provisions.


                                           12
II.4.3 Payment of the balance:

  Within sixty days of completion of the tasks referred to in each order or specific
  contract, the Contractor shall submit to the Commission a formal request for payment
  accompanied by those of the following documents, which are provided for in the
  Special Conditions:

   a final technical report in accordance with the instructions laid down in Annex I;
   the relevant invoices indicating the reference number of the Contract and of the
    order or specific contract to which they refer;
   statements of reimbursable expenses in accordance with Article II.7.
  If the report is a condition for payment, on receipt the Commission shall have the
  period of time indicated in the Special Conditions in which:
   to approve it, with or without comments or reservations, or suspend such period
    and request additional information; or
   to reject it and request a new report.
  If the Commission does not react within this period, the report shall be deemed to
  have been approved. Approval of the report does not imply recognition either of its
  regularity or of the authenticity, completeness or correctness of the declarations and
  information enclosed.
  Where the Commission requests a new report because the one previously submitted
  has been rejected, this shall be submitted within the period of time indicated in the
  Special Conditions. The new report shall likewise be subject to the above provisions.

ARTICLE II. 5 – GENERAL PROVISIONS CONCERNING PAYMENTS

II.5.1 Payments shall be deemed to have been made on the date on which the
       Commission's account is debited.

II.5.2 The payment periods referred to in Article I.5 may be suspended by the
       Commission at any time if it informs the Contractor that his payment request is
       not admissible, either because the amount is not due or because the necessary
       supporting documents have not been properly produced. In case of doubt on the
       eligibility of the expenditure indicated in the payment request, the Commission
       may suspend the time limit for payment for the purpose of further verification,
       including an on-the-spot check, in order to ascertain, prior to payment, that the
       expenditure is eligible.

       The Commission shall notify the Contractor accordingly and set out the reasons
       for the suspension by registered letter with acknowledgment of receipt or
       equivalent. Suspension shall take effect from the date of dispatch of the letter.
       The remainder of the period referred to in Article I.5 shall begin to run again once
       the suspension has been lifted.




                                            13
II.5.3 In the event of late payment the Contractor shall be entitled to interest, provided
       the calculated interest exceeds EUR 200. In case interest does not exceed EUR
       200, the Contractor may claim interest within two months of receiving the
       payment. Interest shall be calculated at the rate applied by the European Central
       Bank to its most recent main refinancing operations (“the reference rate”) plus
       seven percentage points (“the margin”). The reference rate in force on the first
       day of the month in which the payment is due shall apply. Such interest rate is
       published in the C series of the Official Journal of the European Union. Interest
       shall be payable for the period elapsing from the calendar day following expiry of
       the time limit for payment up to the day of payment. Suspension of payment by
       the Commission may not be deemed to constitute late payment.

ARTICLE II. 6 – RECOVERY

II.6.1 If total payments made exceed the amount actually due or if recovery is justified
       in accordance with the terms of the Contract, the Contractor shall reimburse the
       appropriate amount in euro on receipt of the debit note, in the manner and within
       the time limits set by the Commission.
II.6.2 In the event of failure to pay by the deadline specified in the request for
       reimbursement, the sum due shall bear interest at the rate indicated in
       Article II.5.3. Interest shall be payable from the calendar day following the due
       date up to the calendar day on which the debt is repaid in full.

II.6.3 In the event of failure to pay by the deadline specified in the request for
       reimbursement, the Commission may, after informing the Contractor, recover
       amounts established as certain, of a fixed amount and due by offsetting, in cases
       where the Contractor also has a claim on the Union that is certain, of a fixed
       amount and due. The Commission may also claim against the guarantee, where
       provided for.

ARTICLE II. 7 - REIMBURSEMENTS

II.7.1 Where provided by the Special Conditions or by Annex I, the Commission shall
       reimburse the expenses that are directly connected with execution of the tasks on
       production of original supporting documents, including receipts and used tickets.

II.7.2 Travel and subsistence expenses shall be reimbursed, where appropriate, on the
       basis of the shortest itinerary.

II.7.3 Travel expenses shall be reimbursed as follows:

     a) travel by air shall be reimbursed up to the maximum cost of an economy class
        ticket at the time of the reservation;

     b) travel by boat or rail shall be reimbursed up to the maximum cost of a first class
        ticket;


                                            14
     c) travel by car shall be reimbursed at the rate of one first class rail ticket for the
        same journey and on the same day;

     d) travel outside Union territory shall be reimbursed under the general conditions
        stated above provided the Commission has given its prior written agreement.

II.7.4 Subsistence expenses shall be reimbursed on the basis of a daily allowance as
       follows:

     a) for journeys of less than 200 km (return trip) no subsistence allowance shall be
        payable;

     b) daily subsistence allowance shall be payable only on receipt of a supporting
        document proving that the person concerned was present at the place of
        destination;

     c) daily subsistence allowance shall take the form of a flat-rate payment to cover
        all subsistence expenses, including accommodation, meals, local transport,
        insurance and sundries;

     d) daily subsistence allowance, where applicable, shall be reimbursed at the rate
        specified in Article I.3.

II.7.5 The cost of shipment of equipment or unaccompanied luggage shall be
       reimbursed provided the Commission has given prior written authorisation.

ARTICLE II. 8 – OWNERSHIP OF THE RESULTS - INTELLECTUAL AND
INDUSTRIAL PROPERTY

Any results or rights thereon, including copyright and other intellectual or industrial
property rights, obtained in performance of the Contract, shall be owned solely by the
Union, which may use, publish, assign or transfer them as it sees fit, without
geographical or other limitation, except where industrial or intellectual property rights
exist prior to the Contract being entered into.

ARTICLE II. 9 – CONFIDENTIALITY

II.9.1. The Contractor undertakes to treat in the strictest confidence and not make use of
        or divulge to third parties any information or documents which are linked to
        performance of the Contract. The Contractor shall continue to be bound by this
        undertaking after completion of the tasks.




                                            15
II.9.2. The Contractor shall obtain from each member of his staff, board and directors an
        undertaking that they will respect the confidentiality of any information which is
        linked, directly or indirectly, to execution of the tasks and that they will not
        divulge to third parties or use for their own benefit or that of any third party any
        document or information not available publicly, even after completion of the
        tasks.

ARTICLE II.10          -   USE,     DISTRIBUTION          AND      PUBLICATION          OF
INFORMATION

II.10.1 The Contractor shall authorise the Commission to process, use, distribute and
        publish, for whatever purpose, by whatever means and on whatever medium,
        any data contained in or relating to the Contract, in particular the identity of the
        Contractor, the subject matter, the duration, the amount paid and the reports.
        Where personal data is concerned, Article I.9 shall apply.

II.10.2 Unless otherwise provided by the Special Conditions, the Commission shall not
        be required to distribute or publish documents or information supplied in
        performance of the Contract. If it decides not to publish the documents or
        information supplied, the Contractor may not have them distributed or published
        elsewhere without prior written authorisation from the Commission.

II.10.3 Any distribution or publication of information relating to the Contract by the
        Contractor shall require prior written authorisation from the Commission and
        shall mention the amount paid by the Union. It shall state that the opinions
        expressed are those of the Contractor only and do not represent the
        Commission's official position.

II.10.4 The use of information obtained by the Contractor in the course of the Contract
        for purposes other than its performance shall be forbidden, unless the
        Commission has specifically given prior written authorisation to the contrary.

ARTICLE II. 11 – TAXATION

II.11.1 The Contractor shall have sole responsibility for compliance with the tax laws
        which apply to him. Failure to comply shall make the relevant invoices invalid.

II.11.2 The Contractor recognises that the Commission is, as a rule, exempt from all
        taxes and duties, including value added tax (VAT), pursuant to the provisions of
        Articles 3 and 4 of the Protocol on the Privileges and Immunities of the
        European Union.

II.11.3 The Contractor shall accordingly complete the necessary formalities with the
        relevant authorities to ensure that the goods and services required for
        performance of the Contract are exempt from taxes and duties, including VAT.

II.11.4 Invoices presented by the Contractor shall indicate his place of taxation for VAT
        purposes and shall specify separately the amounts not including VAT and the
        amounts including VAT.
                                             16
ARTICLE II. 12 – FORCE MAJEURE

II.12.1 Force majeure shall mean any unforeseeable and exceptional situation or event
        beyond the control of the contracting parties which prevents either of them from
        performing any of their obligations under the Contract, was not due to error or
        negligence on their part or on the part of a subcontractor, and could not have
        been avoided by the exercise of due diligence. Defects in equipment or material
        or delays in making it available, labour disputes, strikes or financial problems
        cannot be invoked as force majeure unless they stem directly from a relevant
        case of force majeure.

II.12.2 Without prejudice to the provisions of Article II.1.8, if either contracting party is
        faced with force majeure, it shall notify the other party without delay by
        registered letter with acknowledgment of receipt or equivalent, stating the
        nature, likely duration and foreseeable effects.

II.12.3 Neither contracting party shall be held in breach of its contractual obligations if
        it has been prevented from performing them by force majeure. Where the
        Contractor is unable to perform his contractual obligations owing to force
        majeure, he shall have the right to remuneration only for tasks actually executed.

II.12.4 The contracting parties shall take the necessary measures to reduce damage to a
        minimum.

ARTICLE II. 13 – SUBCONTRACTING

II.13.1 The Contractor shall not subcontract without prior written authorisation from
        the Commission nor cause the Contract to be performed in fact by third parties.

II.13.2 Even where the Commission authorises the Contractor to subcontract to third
        parties, he shall none the less remain bound by his obligations to the
        Commission under the Contract and shall bear exclusive liability for proper
        performance of the Contract.

II.13.3 The Contractor shall make sure that the subcontract does not affect rights and
        guarantees to which the Commission is entitled by virtue of the Contract,
        notably Article II.17.

ARTICLE II. 14 – ASSIGNMENT

II.14.1 The Contractor shall not assign the rights and obligations arising from the
        Contract, in whole or in part, without prior written authorisation from the
        Commission.

II.14.2 In the absence of the authorisation referred to in 1 above, or in the event of
        failure to observe the terms thereof, assignment by the Contractor shall not be
        enforceable against and shall have no effect on the Commission.




                                             17
ARTICLE II. 15 – TERMINATION BY THE COMMISSION

II.15.1 The Commission may terminate the Contract, a pending order or a specific
        contract in the following circumstances:

(a)         where the Contractor is being wound up, is having his affairs administered by the
            courts, has entered into an arrangement with creditors, has suspended business
            activities, is the subject of proceedings concerning those matters, or is in any
            analogous situation arising from a similar procedure provided for in national
            legislation or regulations;

(b)         where the Contractor has not fulfilled obligations relating to the payment of social
            security contributions or the payment of taxes in accordance with the legal
            provisions of the country in which he is established or with those of the country
            applicable to the Contract or those of the country where the Contract is to be
            performed;

(c)         where the Commission has evidence or seriously suspects the Contractor or any
            related entity or person, of professional misconduct;

(d)         where the Commission has evidence or seriously suspects the Contractor or any
            related entity or person, of fraud, corruption, involvement in a criminal
            organisation or any other illegal activity detrimental to the Union' financial
            interests;

(e)         where the Commission has evidence or seriously suspects the Contractor or any
            related entity or person, of substantial errors, irregularities or fraud in the award
            procedure or the performance of the Contract;

(f)         where the Contractor is in breach of his obligations under Article II.3;

(g)         where the Contractor was guilty of misrepresentation in supplying the information
            required by the Commission as a condition of participation in the Contract
            procedure or failed to supply this information;

(h)         where a change in the Contractor’s legal, financial, technical or organisational
            situation could, in the Commission’s opinion, have a significant effect on the
            performance of the Contract;

(i)         where execution of the tasks under a pending order or a specific contract has not
            actually commenced within fifteen days11 of the date foreseen, and the new date
            proposed, if any, is considered unacceptable by the Commission;

(j)         where the Contractor is unable, through his own fault, to obtain any permit or
            licence required for performance of the Contract;




11
      This period can be modified in the Special Conditions depending on the nature of the contract.
                                                            18
(k)    where the Contractor, after receiving formal notice in writing to comply,
       specifying the nature of the alleged failure, and after being given the opportunity
       to remedy the failure within a reasonable period following receipt of the formal
       notice, remains in serious breach of his contractual obligations.

II.15.2 In case of force majeure, notified in accordance with Article II.12, either
        contracting party may terminate the Contract, where performance thereof cannot
        be ensured for a period corresponding to at least to one fifth of the period laid
        down in Article I.2.3.

II.15.3 Prior to termination under point c), d), e), h) or k), the Contractor shall be given
        the opportunity to submit his observations.

         Termination shall take effect on the date on which a registered letter with
         acknowledgment of receipt terminating the Contract is received by the
         Contractor, or on any other date indicated in the letter of termination.

II.15.4 Consequences of termination:
         In the event of the Commission terminating the Contract or a pending order or
         specific contract in accordance with this Article and without prejudice to any
         other measures provided for in the Contract, the Contractor shall waive any
         claim for consequential damages, including any loss of anticipated profits for
         uncompleted work. On receipt of the letter terminating the Contract, the
         Contractor shall take all appropriate measures to minimise costs, prevent
         damage, and cancel or reduce his commitments. He shall draw up the documents
         required by the Special Conditions for the tasks executed up to the date on
         which termination takes effect, within a period not exceeding sixty days from
         that date.

         The Commission may claim compensation for any damage suffered and recover
         any sums paid to the Contractor under the Contract.

         On termination the Commission may engage any other contractor to execute or
         complete the services. The Commission shall be entitled to claim from the
         Contractor all extra costs incurred in doing so, without prejudice to any other
         rights or guarantees enforceable under the Contract.

ARTICLE II.15A – SUBSTANTIAL ERRORS, IRREGULARITIES AND FRAUD
ATTRIBUTABLE TO THE CONTRACTOR

Where, after the award of the Contract, the award procedure or the performance of the
Contract prove to have been subject to substantial errors, irregularities or fraud, and
where such errors, irregularities or fraud are attributable to the Contractor, the
Commission may refuse to make payments, may recover amounts already paid or may
terminate all the contracts concluded with the Contractor, in proportion to the seriousness
of the errors, irregularities of fraud.



                                             19
ARTICLE II. 16 – LIQUIDATED DAMAGES

Should the Contractor fail to perform his obligations under the Contract within the time
limits set by the Contract, then, without prejudice to the Contractor's actual or potential
liability incurred in relation to the Contract or to the Commission's right to terminate the
Contract, the Commission may decide to impose liquidated damages of 0.2%12 of the
amount of the relevant purchase per calendar day of delay. The Contractor may submit
arguments against this decision within thirty days of notification by registered letter with
acknowledgement of receipt or equivalent. In the absence of reaction on his part or of
written withdrawal by the Commission within thirty days of the receipt of such
arguments, the decision imposing the liquidated damages shall become enforceable.
These liquidated damages shall not be imposed where there is provision for interest for
late completion. The Commission and the Contractor expressly acknowledge and agree
that any sums payable under this Article are in the nature of liquidated damages and not
penalties, and represent a reasonable estimate of fair compensation for the losses that
may be reasonably anticipated from such failure to perform obligations.

ARTICLE II. 17 – CHECKS AND AUDITS

II.17.1 Pursuant to Article 142 of the Financial Regulation applicable to the general
        budget of the European Union, the European Court of Auditors shall be
        empowered to audit the documents held by the natural or legal persons receiving
        payments from the budget of the European Union from signature of the Contract
        up to five years after payment of the balance of the last implementation.

II.17.2 The Commission or an outside body of its choice shall have the same rights as
        the European Court of Auditors for the purpose of checks and audits limited to
        compliance with contractual obligations from signature of the Contract up to
        five years after payment of the balance of the last implementation.

II.17.3 In addition, the European Anti-Fraud Office may carry out on-the-spot checks
        and inspections in accordance with Council Regulation (Euratom, EC)
        No 2185/96 and Parliament and Council Regulation (EC) No 1073/1999 from
        signature of the Contract up to five years after payment of the balance of the last
        implementation.

ARTICLE II. 18 – AMENDMENTS

Any amendment to the Contract shall be the subject of a written agreement concluded by
the contracting parties. An oral agreement shall not be binding on the contracting parties.
An order or a specific contract may not be deemed to constitute an amendment to the
Contract.




12
     The daily rate for liquidated damages may be modified in the Special Conditions where the subject of the contract
     so justifies.
                                                           20
ARTICLE II. 19 – SUSPENSION OF THE CONTRACT

Without prejudice to the Commission's right to terminate the Contract, the Commission
may at any time and for any reason suspend execution of the Contract, pending orders or
specific contracts or any part thereof. Suspension shall take effect on the day the
Contractor receives notification by registered letter with acknowledgment of receipt or
equivalent, or at a later date where the notification so provides. The Commission may at
any time following suspension give notice to the Contractor to resume the work
suspended. The Contractor shall not be entitled to claim compensation on account of
suspension of the Contract, of the orders or specific contracts, or of part thereof.



SIGNATURES
For the Contractor,                             For the Commission,
[Company name/forename/surname/function]        XXXXXXXXXXXXXXXXXXXXXXX
                                                XXXXXXXXXXXXXXXXXXXXX
signature[s]: _______________________

                                                signature[s]:_____________________

Done at [Brussels], [date]                      Done at Brussels, [date]

In duplicate in English.




                                           21
ANNEX I


Tender Specifications and Monitoring




                                       22
ANNEX III

SPECIFIC CONTRACT No [complete]
implementing Framework Contract No ...


The European Union (hereinafter referred to as "the Union"), represented by the
Commission of the European Union (hereinafter referred to as "the Commission"), which
is represented for the purposes of the signature of this contract by
XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX
X,

of the one part,

and

[official name in full]
[official legal form]
[statutory registration number]
[official address in full]
[VAT registration number]

(hereinafter referred to as "the Contractor"), represented for the purposes of the signature
of this contract by [name in full and function,]]

of the other part,

HAVE AGREED

ARTICLE III.1: SUBJECT

III.1.1 This specific contract implements Framework Contract No OLAF/D6/41/2008
        signed by the Commission and the Contractor on …….
III.1.2 The subject of this specific contract is [short description of subject]. [This specific
        contract relates to lot [complete] of the Framework Contract.]
III.1.3 The Contractor undertakes, on the terms set out in the Framework Contract and in
        this specific contract and the annex[es] thereto, which form an integral part
        thereof, to perform the following tasks [:] [specified in Annex [complete].]
ARTICLE III.2: DURATION

III.2.1 This specific contract shall enter into force on the date on which it is signed by
        the last contracting party.
III.2.2 The duration of the tasks shall not exceed [days/months]. Execution of the tasks
        shall start from [date of entry into force of this specific contract] or [indicate
        date]. The period of execution of the tasks may be extended only with the express
        written agreement of the parties before such period elapses.

                                              23
ARTICLE III.3: PRICE

III.3.1 The total amount to be paid by the Commission under this specific contract shall
        be EUR [amount in figures and in words] covering all tasks executed.
III.3.2 In addition to the price [no reimbursable costs are foreseen] [costs up the an
        amount of EUR … will be reimbursed according to the provisions of the
        Framework contract]
   For Contractors established in Belgium, the provisions of this contract constitute a
   request for VAT exemption No 450, provided the Contractor includes the following
   statement in his invoice(s): ―Exonération de la TVA, article 42, paragraphe 3.3 du
   code de la TVA‖ or an equivalent statement in the Dutch or German language.


ARTICLE III.4: ANNEXE[S]

Annex A - Resources allocated
Annex B – Contractor’s specific Tender (no [complete] of [complete])

SIGNATURES

For the Contractor,                             For the Commission,
[Company name/forename/surname/function]        XXXXXXXXXXXXXXXXXXXXX


signature[s]: _______________________           signature[s]:_____________________

Done at [Brussels], [date]                      Done at [Brussels], [date]

In duplicate in English.




                                           24
                       ANNEX IV : DAILY SUBSISTENCE


1.          DAILY      SUBSISTENCE         ALLOWANCES            FOR     COUNTRIES         IN    THE
            EUROPEAN UNION
            (COUCIL REGULATION adjusting from 1 July 2006 the scale for missions by officials and other
            servants of the European Union in the Member States)

                                            Daily allowance Maximum hotel
                                            in €            price
             DESTINATIONS
                                                            in €

Germany
                                            93                 115
Austria                                     95                 130
Belgium                                     92                 140
Bulgaria                                    58                 169
Cyprus
                                            93                 145
Czech Republic                              75                 155
Denmark                                     120                150
Spain                                       87                 125
Estonia                                     71                 110
Finland
                                            104                140
France
                                            95                 150
Greece                                      82                 140
Hungary                                     72                 150
Ireland                                     104                150
Italy
                                            95                 135
Lettonia
                                            66                 145
Lithuania                                   68                 115
Luxemburg                                   92                 145
Malta                                       90                 115
Netherland
                                            93                 170
Poland                                      72                 145
Portugal                                    84                 120
Romania                                     52                 170
Slovakia
                                            80                 125
Slovenia
                                            70                 110
Sweden                                      97
                                                               160

United Kingdom                              101                175


                                                   25
2.          DAILY SUBSISTENCE ALLOWANCES FOR COUNTRIES OUTSIDE THE
            EUROPEAN UNION

                               Daily allowance Maximum hotel
                               in €            price
            DESTINATIONS
                                               in €

Afghanistan                    50            75
Afrique du Sud                 50            145
Albanie                        50            160
Algérie                        85            85
Andorre*
                               87            125
Angola
                               105           175
Anguilla                       75            140
Antigua et Barbuda             85            140
Antilles néerlandaises         90            185
Arabie Saoudite                85            195
Argentine
                               75            210
Arménie                        70            210
Aruba                          80            185
Australie                      75            135
Azerbaïdjan                    70            200
Bahamas
                               75            115
Bahreïn                        80            195
Bangladesh                     50            140
Barbade                        75            140
Belarus                        90            135
Belize
                               50            135
Bénin                          50            100
Bermudes                       70            140
Bhoutan                        50            130
Bolivie                        50            100




                                     26
                                Daily allowance Maximum hotel
                                in €            price
             DESTINATIONS
                                                in €

Bonaire
                                90            185
Bosnie Herzégovine              65            135
Botswana                        50            135
Brésil                          65            180
Brunei                          60            165
Burkina Faso                    55            90
Burundi                         50            115
Caïmanes, îles                  60            135
Cambodge                        50            115
Cameroun                        55            105
Canada
                                65            165
Cap-Vert                        50            75
Centrafricaine, Rép             60            80
Chili                           70            175
Chine                           55            155
Cisjordanie et Bande de Gaza    60            110
Colombie                        50            120
Comores                         50            85
Congo (Rép. Dém. du)            105           140
Congo (Rép.du)                  70            115
Cook, îles                      50            135
Corée (Nord), R.P.D.            50            180
Corée (Sud), Rép. de            100           200
Costa Rica                      50            140
Côte d'Ivoire                   60            130
Croatie
                                60            120
Cuba                            75            150
Djibouti                        65            170
Dominicaine, Rép.               60            170
Dominique                       75            140
Egypte
                                65            140
El Salvador                     55            125
Emirats arabes Unis             70            195




                               27
                                    Daily allowance Maximum hotel
                                    in €            price
            DESTINATIONS
                                                    in €

Equateur
                                    50            140
Erythrée                            50            80
Etats-Unis d'Amérique (Autres)      80            200
Etats-Unis d'Amérique (New York)    100           275
Ethiopie                            50            145
Fidji
                                    50            120
Gabon                               75            115
Gambie                              50            120
Géorgie                             80            215
Ghana                               70            140
Grenade
                                    75            140
Guadeloupe                          65            115
Guam                                60            135
Guatemala                           50            125
Guinée équatoriale                  60            85
Guinée, Rép. de                     50            135
Guinée-Bissau                       50            90
Guyane                              50            160
Guyane Française                    55            140
Haïti                               65            125
Honduras
                                    50            125
Hong-Kong                           60            205
Inde                                50            195
Indonésie                           50            145
Indonésie - Timor oriental          50            110
Iran, rép islam                     55            145
Iraq                                60            85
Islande                             85            160
Israël                              105           210
Jamaïque                            60            170
Japon
                                    130           275
Jordanie                            60            135
Kazakhstan                          70            175




                                   28
                             Daily allowance Maximum hotel
                             in €            price
             DESTINATIONS
                                             in €

Kenya
                             60            165
Kirghizistan                 75            180
Kiribati                     60            145
Koweït                       85            195
Laos                         50            145
Lesotho
                             50            100
Liban                        70            190
Liberia                      85            150
Libye,Jamahiriya ar.         50            175
Liechtenstein                80            95
Macao
                             55            95
Macédoine (ARY)              50            160
Madagascar                   50            105
Malaisie                     50            200
Malawi                       50            165
Maldives
                             50            135
Mali                         60            95
Mariannes du Nord, îles      70            135
Maroc                        75            130
Marshall, îles               50            135
Martinique
                             70            110
Maurice, Rép.                60            140
Mauritanie                   50            75
Mayotte                      50            110
Mexique                      70            185
Micronésie
                             55            135
Moldova                      80            170
Monaco*                      95            150
Mongolie                     70            90
Monténégro                   80            140

Montserrat                   55            140
Mozambique                   60            140
Myanmar                      50            75



                            29
                                   Daily allowance Maximum hotel
                                   in €            price
              DESTINATIONS
                                                   in €

Namibie
                                   50            85
Nauru                              50            135
Népal                              50            135
Nicaragua                          50            135
Niger                              50            75
Nigeria
                                   50            185
Niue                               50            135
Norvège                            80            140
Nouvelle-Calédonie                 55            135
Nouvelle-Zélande                   60            125
Oman
                                   70            135
Ouganda                            55            180
Ouzbékistan                        75            155
Pakistan                           50            130
Palau                              50            135
Panama
                                   50            160
Papouasie Nouvelle Guinée          55            135
Paraguay                           50            140
Pérou                              75            135
Philippines                        60            150
Polynésie française                60            135
Puerto Rico                        65            140
Qatar                              65            135
Réunion                            60            90
Russie                             90            275
Rwanda
                                   65            160
Saint Kitts et Nevis               85            185
Sainte-Lucie                       75            140
San Marino*                        95            135
Saint-Vincent et les Grenadines    75            190
Salomon, îles                      50            120
Samoa                              50            135
Samoa Américaines                  70            135




                                  30
                             Daily
                             allowance   Maximum hotel
                             in €        price
DESTINATIONS
                                         in €
São Tome et Principe         60          95
Sénégal                      65          135
Serbie                       80          140
Seychelles                   85          140
Sierra Leone                 55          135
Singapour                    75          150
Somalie                      50          125
Soudan                       55          215

Sri Lanka                    50          105
St Marteen                   90          185
Suisse                       80          140
Suriname                     55          125
Swaziland                    50          90
Syrie                        80          145
Tadjikistan                  75          110
Taïwan, Prov de Chine        55          200
Tanzanie                     50          200
Tchad                        65          145
Thaïlande                    60          145
Timor Oriental               50          110
Togo                         60          95
Tokelau, îles                50          135
Tonga                        50          105
Trinité et Tobago            60          115
Tunisie                      60          85
Turkménistan                 80          150
Turks et Caicos, îles        55          135
Turquie                      55          165
Tuvalu                       50          135
Ukraine                      80          190
Uruguay                      55          160
Vanuatu                      60          110
Vatican*                     95          135




                        31
                                       Daily allowance Maximum hotel
                                       in €            price
            DESTINATIONS
                                                       in €

Venezuela
                                       85               125
Vierges, îles (Etats-Unis)             55               140
Vierges, îles (Grande-Bretagne)        75               140
Viêt-Nam                               50               205
Wallis & Futuna Islands                50               135
Yémen
                                       60               165
Zambie                                 50               135
Zimbabwe                               50               115
Autres pays                            60               145
* rallié géographiquement aux pays correspondants : – Andorre : Espagne
            – Monaco : Frace – San Marino : Italie –
            Vatican : Italie




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